EMPLOYEE AGREEMENT and ASSESSMENT Employee Name Job Family Working Title Review Date Evaluation Period Department Zone To Reason for Evaluation Evaluator’s Name The NU Values Employee Agreement and Assessment document captures the mutually agreed upon job expectations for a given time period. At the end of that time period, this form is used to formally acknowledge an employee’s performance toward those previously agreed upon goals and performance standards. PERFORMANCE TOWARD JOB EXPECTATIONS and JOB RESULTS Job Expectations and Expected Outcomes 1. First job responsibility as represented in the NU Values job documentation data bank – or with appropriate edits, clarifications, or specifics. 2. Second job responsibility 3. Third job responsibility 4. Fourth job responsibility 5. Fifth job responsibility 6. Special project not included in job documentation. 7. Special project not included in job documentation. 8. Developmental goal to keep current on skills and knowledge for current job -- or to address a deficiency Needs Improvement Meets Expectations Add sheets, as needed, to discuss specific examples or explanations. Exceeds Expectations Employee Agreement and Assessment PERFORMANCE TOWARD JOB COMPETENCIES and KEY BEHAVIORS Position Based Job Competencies and Key Behaviors Needs Improvement Meets Expectations Exceeds Expectations Accountability – Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner Seeks and accepts additional responsibilities under general supervision Uses independent judgment in completing tasks and meeting deadlines and managers occasional priority changes Evaluates available resources and recommends most efficient uses. Demonstrates ability to carry out sensitive tasks with discretion and confidentiality Adaptability- Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment Recognizes and adjusts to needed changes Displays control and flexibility in ambiguous or stressful situations Communication – Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts. Demonstrates a working knowledge of the campus community Communicates effectively with others conveying general information alternatives Listens carefully and asks appropriate questions, directing or referring customers to appropriate personnel if needed Customer/Quality Focus – Anticipates, monitors, and meets the needs of customers and responds to them in an appropriate manner. Demonstrates a personal commitment to identify customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers. Clarifies customer needs and takes responsibility for addressing them Ensures that the standards of quality service are met and trains others in them Inclusiveness – Fosters respect for all individuals and points of view. Interacts appropriately with all members of the campus community, campus visitors, and business and community partners without regard to individual characteristics. Demonstrates a personal commitment to create a hospitable and welcoming environment Demonstrates an appreciation of the cultural differences and concerns of others Models/promotes inclusive behavior when interacting with staff, students, and community Occupational Knowledge/Technology Orientation – Demonstrates the appropriate level of proficiency in the principles and practices of one’s field or profession. Demonstrates a commitment to continuous improvement, to include understanding and application of technology (hardware, software, equipment, and processes) Applies technical skills or procedures to perform complex tasks Identifies opportunities for improving personal and professional work skills job knowledge Team Focus – Works cooperatively and effectively with others to achieve common goals. Participates in building group identify characterized by pride, trust, and commitment. Demonstrates cooperation and an understanding of who the team is at all on a campus wide Facilitates and coordinates team efforts beyond the assigned area and mentors or volunteers as permitted Coordinates efforts to achieve team goals Leadership – Communicates the University’s vision in ways that gain the support of others. Mentors, motivates and guides others toward goals. Takes extra initiative to resolve problems or concerns Accepts leadership roles and carries out sensitive tasks Add sheets, as needed, to discuss specific examples or explanations. Signatures below indicate that the performance review described above has been discussed with the employee. Agreement is not implied. Response to this review may be made in writing within five days of signature and it will be placed on file with this performance review. __________________________________________ Employee’ Name ____________ Date __________________________________________ Immediate Supervisor’s Name ____________ Date __________________________________________ Next Level Manager’s Name ____________ Date