Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Total Marks -100 University Exam. 80 Internal Exam. 20 Semester –III Subject - Business Statistics (Subject Code: 301) 1) Introduction: Definition, importance and scope of statistics in business, Concept of statistical population with illustration, concept of sample with illustrations, method of sampling (Only Theory) (6) 2) Data Condensation and Graphical Methods: Raw Data, Attributes and variables, discrete and continuous variables, principles of classification of raw data, frequency distribution, graphical representation, frequency distribution. (6) 3) Concepts of Central Tendency: Concept, Arithmetic mean, weighted mean, combined mean, Introduction to median and mode. (10) 4) Measure of Dispersion: Concept of dispersion and measures of dispersion. Absolute and relative measures of dispersion, Range, variance, merits and demerits of Range and Variance, Standard Deviation, Coefficient of Variation . (12) 5) Correlation (For ungrouped data): Bivariate data scatter diagrams, Concept of Correlation, Positive correlation, negative correlation, Cause and effect relation, Karl Pearson’s Coefficient of Correlation. (12) 6) Regression (for ungrouped data): Concept of regression, Derivation of Lines of Regression by method of least squares, Properties of regression coefficient. (8) 7) Index Numbers: Need of Index numbers, general problems in construction of Index numbers, un-weighted and weighted index numbers. Price index numbers by Laspeyre’s Paacher’s and fishers formulae, Stock Market Index – (only introduction of BSE sensitive index and NSE – Nifty Index) (6) Books Recommended: 1. Fundamentals of statistics: S.C.Gupta 2. Statistical methods – S.P.Gupta 3. Business Statistics – Sancheti and Kapoor 4. Business and Statistics – Suranjan Saha Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz (Minimum 25 questions) 5 marks for assignment (2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks group exercise on the syllabus Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –III Total Marks -100 University Exam. 80 Internal Exam. 20 Subject - Service Management (Subject Code-302) 1) Service managementConcept, nature and characteristics of service, classification of services, components of services, role of services in economy (10) 2) Service Process-Introduction, Classification of service operating system, policies and flow charting, balancing supply and demand, challenges for service manager, process improvement, concept of service quality. (10) 3) Service facility LocationLocation consideration, Classification of location, location techniques, site consideration, Concept of franchising and it functioning. (10) 4) Pricing the servicesCost of services, pricing strategy, price determination procedure, price modification, packages. (6) 5) Promoting servicesPromotional objectives, selection criteria, guidelines for improving promotion of services, sales promotion and its tools, Advertising, Personal selling, Promotional schemes. ( Various schemes in Telecommunication, Hospitality, Banking need to be studied) (14) 6 )Marketing of ServicesConcept, designing service strategies in various service sectors, Challenges and opportunites in Domestic Airlines, Tourism, Transport sectors. (10) Reference Books:1. B. Balaji: Service Marketing & Management- S. Chand & Co. ltd. , new Delhi 2. Vasanti Venugopal, Raghu V.N: Service Marketing- Himalaya publications 3. S. M. Jha- Service Marketing Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks group exercise on the syllabus Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Total Marks -100 University Exam. 80 Internal Exam. 20 Semester –III Subject - Foundation of Human Skills ( Subject code – 303) 1. Basics of Human Skills : Introduction to Human Skills, Types of human skills, Reading , Writing & Listening . Basic abilities – Muscular , Sensory, Mental, Social & Conceptual. Concept of Learning & Learning Techniques. (10) 2. Self Discovery: Journey of Self Discovery- Analysis of Strengths & Weakness, Goal Setting to over come weakness (6) 3. Personality : Meaning, Determinants of personality, Process of personality , Personality types - Personality Traits- Erikson’s Eight Life Stages, Jung’s personality Theory. (10) 4. Skills Development: Decision making skills, Analytical skills, Methods to develop decision making skills- In Basket , Business Games & Case Studies. Interpersonal Skills , Methods used to develop Interpersonal skills- Role Playing, Behaviour Modelling, Sensitivity Training, Transaction Analysis & Structured Insight. (14) 5. Stress Management: Meaning, Importance, understanding stress & its Consequences, potential sources of stress, Managing Stress. (10) 6. Utilisation of skills: Meaning, Definition, Career stages, Basic Career Anchors- Creativity, Functional Competence, managerial competence, Factors affecting career choices, Concept of career planning. (10) Figures in the bracket shows number periods. Internal assessment should be taken during regular period only. Reference Books : 1. Modern Business – Personnel Management - A C Croft 2. Basic Managerial Skills for All – E H Mcgrath , S J PHI 3. Managing Organizational Behaviour –Randolph/ Blackburn – Tata Mcgraw Hill Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks group exercise on the syllabus Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –III Total Marks -100 University Exam. 80 Internal Exam. 20 Subject-Management of SME (Subject code: 304) 1. Introduction: Meaning and definition of SME, objectives, importance of SME, Characteristics of Small Scale units, Role SME in Indian economy. (6) 2. Starting New Venture : Ideas generation – Methods used to generates ideas, brain storming, creativity , sources of originating ideas – information collected by self, by associates, or other and discovery. (8) 3 Various institutions – DIC, MIDC, SICOM, Banks financing schemes for SME, Venture capital. (6) 3. New Venture Startup - Forms of ownership, Registration, Licences, opening of bank A/c, selection of premises, organizing the basic infrastructure – water, power, road etc., order of machinery , arrangement of resources, trial run (10) 4. Promotional schemes for SME- Objectives , subsidy, tax concession, marketing and export assistance, technical assistance. (6) 5 Introduction, Characteristics of project , project feasibility analysis, Market analysis, Technical analysis, Financial analysis, means of financing, Prepare project report for starting new unit (14) 6 Problems of SME in areas of production, finance, human resources, marketing, export etc. Global challenges and SME (10) Reference Books : 1. Dynamics of Entrepreneurial Development & Managt – Vasant Desai. 2. Entrepreneurial Development – S.S.Khandka 3. Entrepreneurship Development - Paul Ajitkumar. Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks seminar Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –III Total Marks -100 University Exam. 80 Internal Exam. 20 Subject: E-Commerce (Subject Code: 305) 1) Introduction to E-Commerce: Concept, Feature & Function of E-Commerce, Scope & Basic Models of ECommerce, Benefits of E-Commerce. Overview of Electronic Commerce, Driving the Electronic Commerce Revolution (10) 2) EDI: Concept of EDI, Differences in Paper Board Business & EDI based business. Advantages of EDI, Application Area of EDI, Action Plan for Implementing EDI, Factors influencing the choice of EDI software (6) 3) Application of E-Commerce: A) E-Marketing:Traditional Marketing V/S E-Marketing, Impact of E-Commerce on market. Marketing issues in E-marketing, Promoting your E-Business, Direct marketing, One-to-One marketing. B) E-Finance:Areas of E-Financing, E-Banking, Operations in E-Banking-Trading & Stock Market Trading, Importance & Advantages of E-Trading (14) 4) E-Payments: Transactions through Internet, Requirements payment systems, Post-paid payment system, credit card, cyber cash, indirect cheques. Instant paid payment system:-Electronic cash, Digi cash, Net cash, Cyber cash, Smart cards. (10) 5) E-Security: Areas of Internet, Security, Security Threads, Security Breach, Breach Avoidance, Detection & Recovery, Confidentially & Integrity, Electronic Signature, Access Control, Authentication, Firewalls & Proxy Services, and Precautions for secure e-Commerce. (10) 6) E-Commerce in India: Stage of E-Commerce India, Problems & opportunities in E-Commerce in India, Future of E-Commerce, Legal Issues involved in E-Commerce in India. (10) Reference Books1.E-Commerce-C.S.V. Murthy 2.E-Commerce-Lavden & Trayer (Person PW) 3.E-Commerce- Bajaj & Nag (Tata-MC-Grew) 4. E-business® evolution – Daniel Amor Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks seminar Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –III Total Marks -100 University Exam. 50 Internal Exam. 50 Subject : Mini Project –I (Subject Code: 306) A group of 2-3 students will be formed by the college. Each group will be given the project for starting a new unit. Group is expected to do the market survey for market analysis, technical details may collected by visiting industrial units. Financial data may be prepared by taking the help of bankers, consultants. Chartered accounts. One typed copy should be submitted to copies and students can have their personal copies which will be required at the time of oral examination. The college will give marks out of 50 on the basis students efforts in preparing the project report. This is also called as Business Plan. University oral examination will be conducted for 50 marks. The panel will consist of 2 teachers i.e. one external and one internal. Panel will be appointed by the university. Questions will be based on the work presented by the student in project. Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –IV Total Marks -100 University Exam: 80 Internal Exam:20 Subject- Business Policy (Subject code:401) 1 : Concept of strategy : Defining strategy, Levels at which strategy operates, Strategic Decision Making and Approaches to Strategic Decision making, Mission and Purpose, Objectives and Goals, Strategic Business Units (6) 2 : Environment Analysis and Diagnosis : Concept of Environment and its components, Environment scanning and appraisal, organizational appraisal – Methods & techniques used for organizational appraisal, Strategic advantage analysis and diagnosis, SWOT analysis. (6) 3 : Strategy Formulation and Choice of Alternatives: Strategies – Stability Strategy, Expansion strategy, Retrenchment strategy.Modernization, Diversification, Integration, Merger, Take-over and Joint Venture strategies, Turnaround – divestment and Liquidation strategies. (12) 4: Strategy Implementation: Inter-relationship between formulation and Implementation, IssuesProject implementation- phases in project – conception phase , definition phase, planning and organizing phase , implementation phase, clean-up phase. Procedural implementation,- licencing, FEMA, Import Export procedure, legal aspects, labor management. Resource allocation- procurement of resources. (12) 5: Strategy Implementation: Behavioral Implementation- leadership, personal values, ethics, social responsibilities. Functional implementation-functional strategies –finance, hr, marketing, Research and development. Structural Implementation:- structure and strategy. (8) 6: Strategy Evaluation: Importance, Symptoms of malfunctioning of strategy, Overview of strategic Evaluation, strategic control, techniques of strategic evaluation and control, Operational Control. (8) 7: Innovation and strategy: Innovation and technology, technological forecasting technological change, implementing change. (8) Books Recommended: 1. Business Policy, 2nd Ed. - Azhar Kazmi 2. Management Policy and Strategic Management (Concepts, Skills and Practices) - R.M.Shrivastava 3. Business Policy and Strategic Management - P.Subba Rao 4. Strategic Management – R.Srinivasan. Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz (Minimum 25 questions) 5 marks for assignment (2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks seminar Solapur University, Solapur Semester Pattern Syllabus Class -B.B.A. II (w.e.f. June 2011) Semester – IV Total Marks 100 University Exam 80 Internal Assessment 20 Subject- Business Economics – II (MACRO)(Subject code:402) Objectives a) To acquaint the students with the basic concepts and theories in Macro Economics. b) To enable them to apply macro economic policies in business decision making Unit No. 1. Name of the Topic Introduction to Macro Economics 2. Macro Economic Problems 3. Money – Banking Monetary Policy Details 1.1. Meaning Nature scope 1.2. Significance and limitations 1.3. Macro economics goal-objectives a) Full employment b) Price stability c) Social justice d) Globalization with sovereignty intact 2.1 Unemployment 2.2 Business cycle a) Phases b) Theories of Hawtrey and Schumpeter 2.3 a) Inflation – Causes, Effects, Controls b) Deflation – stagflation-Demand pull and cost push 3.1 Definition and functions of money 3.2 Demand for and supply of money 3.3 Functions of commercial banking 3.4 Central Bank and credit control No. of Periods 05 12 12 4. 5. Public Finance and Fiscal Policy International Trade and Trade policy 4.1 4.2 4.3 4.4 4.5 4.6 5.1 5.2 5.3 Meaning – nature scope of public finance Fiscal policy – meaning objectives Budget – Meaning and Classification Public revenue – Taxation Classification Public Expenditure Public Dept. Basic features of export and import Free Trade and protectionism Balance of Trade -Balance of payment-Dis-equilibrium causes and remedies. Suggested Reading and Reference Book: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) Macro Economics: Theory and Policy – Gardner Ackley Macro Economics: Theory and Application – G. S. Gupta Monetary Theory: Vaish M.C. Modern Economic Theory – D. M. Mithani Macro – Economic Theory – Allen RGD Trade Cycles – Hicks JR The Theory of Public Finance – Musgrave R.A. Monetary Economics. Shukla D.K. A study of Public Finance – Pigou A. A. A Text book of Economic Theory – Stonier & Hague Theory of International Trade – Haberler The General Theory – J. M. Keynes Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks seminar 19 12 Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Total Marks -100 University Exam. 80 Internal Exam. 20 Semester –IV Subject: Organizational Behavior (Subject code:403) 1. Introduction to Organisational Behavior Introduction, Definition, Nature& Scope, Evolution of OB, Approaches to OB 2. Indivdual Behavior: Introduction, Nature , Understanding Individual Behavior in Organization, Factors affecting individual Behavior- Environmental Factors, Personal factors & Psychological factors. 3. Perception : Definition, Basic elements of perception process, Factors affecting perception. 4. Values: Meaning, Importance & Relevance of Values to OB, Types of Values, Sources of Values, Effects of Values on Behavior & Values across Culture. 5. Attitude : Definition, Meaning, Types of attitudes, Cognitive Dissonance Theory, Attitude & Work force diversity. 6. Group Behavior: Definition & Classification of groups, Stages of group development, Determinants of group behavior. Nature of work Teams, TeamV/S Group, Types of Teams, Creating Effective Teams. Reference Books: 1. 2. 3. 4. 5. Organisational Organisational Organisational Organisational Organisational Behavior Behavior Behavior Behavior Behavior – – – – – Luthans Keith Devis Robbins K. Ashwathappa Suja Nair Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks group exercise on the syllabus Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –IV Total Marks -100 University Exam: 80 Internal Exam: 20 Subject: Entrepreneurship Development (Subject Code:404) 1. Introduction : Definition and meaning of entrepreneur, Intrapreneur, Entrepreneur VS Intrapreneur, Entrepreneur VS Manager, Role of Entrepreneur in Economic Development. (8) 2. Entrepreneurship : Concept and need of entrepreneurship development, defintion of entrepreneurship, factors influencing entrepreneurship, entrepreneurship and economic development, obstacles for entrepreneurship development. (10) 3. Women Entrepreneurs - Concept of women entrepreneurs, motivation of women entrepreneurs, problems of women entrepreneurs, obstacles in development of women entrepreneurship, women entrepreneurship in India. (10) 4. Social Entrepreneurship - Introduction to Social Entrepreneurship, Traits and Characteristics of a Successful Social Entrepreneur, Business Opportunity Identification and Selection, Entrepreneurial Motivation, Extension Motivation and Soft Skill Competency Development, Planning and Managing a Social Enterpr (12) 5. Entrepreneurial Competencies : Common entrepreneurial qualities, types of entrepreneur, – family entrepreneurship, Agri-entrepreneurship, Intrapreneurship. Managing Innovation, Change. (10) 6. Study of autobiography/biography of following entrepreneurs Seth Walchand Hirachand, J.R.D.Tata, Dhirubhai Ambani, Rahul Bajaj, Narayan Murthy. Note – While reading students are expected to know early background of the entrepreneurs, Developments in their career, problems faced by them and how they overcome the problem, qualities which made them to become successful entrepreneur. (10) Reference Books : 1.Dynamics of Entrepreneurial Development & Managt – Vasant Desai. 2.Entrepreneurial Development – S.S.Khandka 3.Entrepreneurship Development - Paul Ajitkumar. Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks group exercise on the syllabus Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Total Marks -100 University Exam. 80 Internal Exam. 20 Semester –IV Subject: Marketing Management- I (Subject Code:405) 1) Introduction to Marketing ManagementDefinition and evolution of Marketing, Concepts of Marketing- Traditional and Modern Concepts of Marketing, Distinction between Market and Marketing, Distinction between Marketing and selling, Functions of Marketing Management, Marketing in 21st Century (10) 2) Marketing Environment – Concept, Forces of Marketing Environment, Economic, Social, Political, Physical, Technological, Demographic, International environment. (10) 3) Understanding ConsumerA. Concepts – Buyer, Consurmer, Customer.r – Meaning of consumer behaviour, , factors influencing consumer behaviour, buying process. B. Indian consumer market – Characteristics of Indian consumer market – Demographic characteristics. (10) 4) Market Segmentation – Concept, Basis for Market Segmentation, Benefits of Market Segmentation, Target Marketing, Product Positioning (6) 5) Marketing Mix conceptMarketing Mix Elements (7Ps)- Product, Price, Place, Promotion, Place, People, physical evidence. (14) 6) Contemporary issues in marketing- Customer relationship management, , Network Markeing, Retailing – Various concepts of retailing, types of retailing , benefits and Important brands in organized retaling ( Minimum 5 brands) (10) Reference Books: 1. Marketing Management (Analysis, Planning, Implementation and Control) – Philip Kotler 2. Fundamental of Marketing – William J. Stanton and others. 3. Principles and Practice of Marketing –Philip Kotler 4. Marketing Management – Rajan Saxena 5. Marketing Management – S.A. Sherlekar 6. Service Marketing – S.M.Zha Distribution of marks for internal assessment 5 marks for attendance 5 marks for quiz ( Minimum 25 questions) 5 marks for assignment ( 2 assignments x 25 marks) 50 marks should be converted in to 5 5 marks group exercise on the syllabus Solapur University, Solapur Semester Pattern Syllabus Class – BBA-II (w.e.f. June 2011) Semester –IV Total Marks -100 University Exam. 50 Internal Exam. 50 Subject : Mini Project –II (Subject Code: 406) Each student has to prepare a project independently. The following will be contents of Project. Part –I Review of the Book on entrepreneur (Any two entrepreneurs) – 20 Marks Part – II – Interview of one Entrepreneur and summary of the same.-`10 Marks Part – III – Report on Women Entrepreneur/ Social Entrepreneur/ Agri-Entrepreneur - 10 Marks Part – IV - Review of Research articles on Entrepreneur – 10 Marks College will give marks out 50 on the basis the students performance in above areas. University will appoint a panel for oral examination . A panel will consist of 2 members – i.e. one internal and one external. A panel will be appointed by the university. Questions will be based on the work presented by the student in project. Solapur University, Solapur Nature of Question Paper For Semester Pattern • Faculty of Commerce (B.B.A.) (w.e.f. June 2011) Time :- 3 hrs. Total Marks-80 Note: - All questions are compulsory. Q. 1. A) Multiple choice questions 8 Marks } B) Fill in the Blanks Q. 2. Write Short Notes (16 Marks) 8 Marks (16 Marks) (a) (b) Q. 3. Write Short Notes (16 Marks) (a) (b) Q. 4. Long Answers (16 Marks) (a) (b) Q. 5. Long Answers (a) (b) (16 Marks)