STUDENT FEES
ADVISORY COMMITTEE
(SFAC)
FY 2017 REQUEST
Academic
accommodation
recommendations,
support,
education, and
advocacy services
are provided on
many levels.
 Prospective and
current students
 Alumni
 Faculty
 Staff
 Parents/family
 Organizations that
provide services to
students






Services
Outreach
Advocacy
Education & training
Resource & referral
Accessibility
assistance
 Consultation
CIR
Health
Center
CDI
Campus
Rec
Admissions
LGBT
Resources
Enrollment
Comm & Mkt
Veteran’s
Services
Urban
Experience
CAPS
A.D. Bruce
Religion
ResLife
Fraternity &
Sorority Life
CSD
UCS
Student
Media
And many other valuable departments travelling together…
Strategic Initiatives
 UH Strategic Goal:
Student Success
 DSAES` 1: Create new
opportunities for
student success
through learning,
engagement, and
discovery.
 CSD 1: Provide
comprehensive,
quality, individualized
services to all students
registered with CSD.
 CSD 6: The number of
students receiving CSD
services will increase
by 5%.
Strategic Initiatives
 UH: Student Success.
 DSAES 4: Develop a
culture of innovation
and accountability in
the redesign of Division
policies, processes, and
procedures.
 CSD 2. Fully Implement
the new online student
accommodation form,
monitor user satisfaction,
and modify as
appropriate.
Strategic Initiatives
 UH: Student Success.
 DSAES 2: Actualize
and leverage the fiscal,
human, technological,
and facility resources
that enhance the
student experience.
 CSD 3: Advocate for
inclusion, equal
opportunities, and
improved accessibility
for students who have
disabilities.
Strategic Initiatives
 UH: Student Success.
 DSAES 3: Foster the
creation of a global
learning community
that actualizes and
embraces inclusion
while preparing students
to become active
citizens.
 CSD 4: Increase the
knowledge base of UH
students, faculty and
staff about CSD
services and disabilityrelated issues.
 CSD 7: CSD will serve
and increased number of
students from a diverse
range of ethnic and
cultural backgrounds.
Strategic Initiatives
 UH: Student Success/

Community Advancement.
 DSAES 3: Foster the
creation of a global
learning community that
actualizes and embraces
inclusion while preparing
students to become active
citizens.

CSD 8. Seek resources and
collaborate with appropriate
departments, community
organizations, and
businesses to help
increase the retention and
graduation rates of our
students, and improve
and/or expand services.
CSD 10. Assist students in
bridging the gap to
employment.
Strategic Initiatives
 UH: Community
Advancement/Student
Success.
 DSAES 4: Develop a
culture of innovation
and accountability in
the redesign of Division
policies, processes, and
procedures.
 CSD 5: Improve CSD
processes, procedures,
student satisfaction
surveys, and
communication.
 CSD 11: Contribute to the
new University policy on
accommodating students
who have disabilities, and
help to facilitate its
finalization.
Strategic Initiatives
 UH: Community
Advancement/Student
Success
 DSAES 4: Develop a
culture of innovation
and accountability in
the redesign of Division
policies, processes, and
procedures.
 CSD 12: Participate in an
Internal/External Review
process.
Strategic Initiatives
 UH: Student Success.
 DSAES 6: Create and
engage in strategic
partnerships.
 CSD 9: Improve
communication and
relationships with
faculty and staff.
1.
2.
3.
4.
5.
Transition of student data into
Share Point, which will allow
accurate and expanded
reporting capabilities.
New CSD Counselor joined
team in May 2015. We are
now fully staffed!
Completed our first
Internal/External review.
Scheduled 385 (+6%) intake
appointments for services.
213 CSD students graduated.
 The online student
accommodation form will go live
Summer/Fall 2016.
 The new policy on
accommodations for students is
scheduled to be finalized in 1st
quarter of 2016.
 Several collaborative projects are
in the works to better assist
students who have ASD.
Evaluative Data to Demonstrate
Success
Evaluation and Data Collection
A. Service Provision
 171 respondents:
 91% ratings of 4 or 5 for,
“The person at the front desk
is able to provide me with
accurate information or
refers me to the appropriate
staff.”
 89% ratings of 4 or 5 for “I
am satisfied with the level of
service I receive at CSD.”
Evaluation and Data Collection, (cont.)
B. Retention & graduation rates

213 graduates
C. Scholarship feedback
1. 14 scholarships awarded.
2. Highest number of awards yet!
“This scholarship is going to help me
with all my application fees for my
dietetic internship.”
“It is such an amazing honor to receive
this scholarship, and my feelings of
gratitude are even further amplified by
the intents and efforts of the Eric P.
Alexander Memorial Scholarship Fund.”
Evaluation and Data Collection, (cont.)
D. Training



Post-training survey
10 True/False questions
Customized for each
training
E. Intake tracking log


385 intake
appointments
scheduled (+6%)
Increased
accountability and
tracking
Value - What We Do



385 Intakes & 213 Graduations
6,183 exams administered
Interpreter/Captioning services




Serving 32 students (+16%)
Serving 133 classes (+33%)
Scholarships awarded - $14,000
CSD currently serves





783 enrolled students
7 LCC students
48 pending students
? Alumni
? Faculty
Per Student Cost
 Our Ledger III annual expenditures as of 8-3115 was $417,536.
 On this date we were serving approx. 831
students.
 Therefore the cost per student was $502.45.
Response to Issues Identified in
Last SFAC Report
 Comment: “The
overall work
product displayed
is highly
commendable
and worthy of
acclaim.”
 Response: “Thank
you!”
Unit Challenges & Needs


The greatest challenge
was meeting all student
needs with only two
counselors for the
majority of the year.
Another challenge has
been the delay in
obtaining the required
approvals for the new
accommodation policy,
so this policy can be fully
implemented.

1.
2.

An additional challenge has
been the delay in
implementing the new
online student
accommodation forms due
to the following:
Several form adjustments.
Delays in obtaining all
needed approvals and
feedback.
Most of these issues have
been resolved, or will be in
the near future. We feel
hopefully that the new form
will be fully implemented
this year.
Base Budget Request:
2016-2017: $433,840
2015-2016: $425,564
Plus One-Time FY 2015
allocation of $3,250
(promotional items)
FY 16 One-Time Request





$16,675
Printing, telecom, copiers,
office supplies
$4,000
Promotional items
$6,800
Equipment, repairs, &
installation
$1,735
Training & professional
memberships
$1,753
Administrative Fees
 Total Request:
$30,963
FY 17 One-Time Request





$16,675
Printing, telecom, copiers, office
supplies
$4,000
Promotional items
$1,735
Training & professional
memberships
$1,345
Administrative Fees
Total Request: $23,755
Stanford & Joan Alexander
Foundation





CSD was awarded a gift
of $75,000 from this
Foundation in 2011.
To date, these funds
have paid for the
following:
26 student scholarships
($26,000)
65 assessments at CAPS
(ADD/ADHD, LD or both)
($23,650)
Two MSW intern stipends
($10,000)
Additional Funding Sources
 Dr. Frank & Martha Tiller
Endowment- $55,865 market
value (Approx. 4% available
annually
 One Step Closer
Scholarships
1.
2.
Six $1,000 scholarships
awarded in FY16
Four $1,000 scholarships
awarded in FY 15.