Facilities Services Employee Newsletter
A Message from
our
Interim
Executive
Directors
June 2015
Employee Spotlight
We asked our spotlighted employees to answer a few questions
about themselves and here are their responses...
Craig Whitfield, Facilities Manager,
General Maintenance Team
What I like best about working for
UH: Energy of the campus
Georgeann Smith
Carlos Villarreal
You may ask what Tier-One service means - it’s knowing your customer
and providing what they need, when they need it in a professional,
competent and courteous manner.
In this first monthly Facilities Services employee newsletter, Carlos
and I would like to announce a few changes that will assist us in
providing better and more efficient service to our campus community.
In the Employee Spotlight section, we have chosen to highlight three
successful leaders in the Facilities Maintenance department, Liliana
Simmonds, Ray Mosley and Craig Whitfield. These three were
chosen because we have decided to split Facilities Maintenance into
three distinct departments: Contracted Custodial Services/Inspections,
General Maintenance Services and Custodial Services.
The Contracted Services/Inspection team will be led by Ray Mosley.
The inspection team will consist of four full-time Facilities Services
Supervisors that serve as inspectors for both in-house and contracted
custodial services and general maintenance. This dedicated team will
provide us with a level of quality control required by the University’s
Tier-One status.
The General Maintenance team will be led by Craig Whitfield. Craig
and his team will be tackling the on-going maintenance of our aging
campus and looking for ways to provide Tier-One service while
attending to the need to recruit and retain quality staff.
Lastly, join me in congratulating Liliana Simmonds on her promotion
to Facilities Services Manager. Liliana will lead the Custodial team
addressing both skills training and performance assessment.
These three leaders will be reporting directly to Carlos Villarreal,
Interim Executive Director for Facilities Services.
Additionally, there have been changes involving the Lock Shop. The
Lock Shop and Key Control have been operating as one department for
many years. As the campus increases its use of access control devices,
there is a need for two separate groups. Richard Day will manage
the daily operations of the Lock Shop while Penny Brungardt will
manage Key Control. Richard and the Lock Shop will be reporting to
Assistant Director Roger Warner while Penny and Key Control will
report to Khanh Hodges. Key Control will move to the window area
of the Call Center and distribute keys Monday through Friday from
7am to 7pm. This change in schedule allows for greater security
for our evening, night and weekend dispatchers working in the Call
Center. While the Key Control department is forming, the Call Center
will continue to distribute keys.
I hope you will agree that these changes will allow us to improve our
focus on delivering Tier-One service. Thank you for your continued
support of the University and its mission.
Safety Tip -- Make sure you maintain your personal protective
equipment! If working outside, wear your hat. If you are operating
lawn equipment, use ear protection and safety glasses.
Personal Motto: Make the best out of
every situation
I’m proudest of: My sense of adventure and the ability
and willingness to make a positive impact on people and
things around me
Name something on your life bucket list: Go into space
If I could do it all over again, I would: Do it the same
Liliana Simmonds,
Facilities Manager, Custodial Team
What I like best about working
for UH: Working in a multicultural
environment
Personal Motto:
“What doesn’t kill you makes you stronger”
I’m proudest of: I came to the USA 3 months before
9/11, people thought I would go back—I didn’t. I’m proud
I didn’t and proud of all my 14 year accomplishments,
professional and personal.
If I could do it all over again, I would: Probably be
in the Air Force
Ray Mosley, Facilities Manager,
Contracted Services/Inspection
Team
What I like best about workingg for
UH: The different challenges that each
day brings
Personal Motto: In life yyou can’t always
y control the
cards yyou are dealt, but you can always control how you
play these cards.
I’m proudest of: My children getting advanced degrees
Favorite Memory:
y As a yyouth listening
g to the sound
that the rain made as it hit the awnings that were attached
to my grandmother’s house.
Name something on your life bucket list: Parachuting
This employee newsletter is a monthly publication of the department of Facilities Services at the
University of Houston. Email comments and story ideas to focomm@central.uh.edu - Facilities
Communications and Marketing - Jacquie Vargas, Senior Editor