In Europe and the Middle East, we benefit from deep client relationships and strong brand recognition. With 14 offices in 12 countries across Europe and Middle East, we manage £64 billion of clients’ assets. This includes Intermediary, where we typically work through bank distribution networks, Institutional, including pension funds and sovereign wealth funds, and Wealth Management, where we have offices in Switzerland, Germany, Italy, Spain and Gibraltar. We have recently established a presence in South Africa. In 2015, we saw net inflows from the region of £3.6 billion across Fixed Income, Multi-asset and Equity strategies. In focus: Italy Italy has been the stand out success in the region in recent years, generating net new business of £1.3 billion in 2015 and £5.7 billion over the last three years. Europe, Middle East and Africa offices Amsterdam, Copenhagen, Cape Town, Dubai*, Frankfurt*†, Geneva*†, Gibraltar†, Luxembourg, Madrid†, Milan*†, Paris, Rome, Stockholm, Zurich*† * Investment offices. † Wealth Management offices. 158 Schroders | Annual Report and Accounts 2015 Shareholder information Shareholder information Shareholder information 160 Five year consolidated 162 financial summary Glossary163 Schroders | Annual Report and Accounts 2015 159 Shareholder information Investor Centre Computershare is the Company’s share and loan note registrar. Investor Centre is Computershare’s free, secure, self-service website, where holders can manage their interests online. Contact information Schroders plc Registered in England and Wales Company No. 3909886 The website enables holders to: –– View share and loan note balances –– Change address details –– View payment and tax information –– Update payment instructions –– Update communication instructions Registered office 31 Gresham Street London EC2V 7QA Tel: +44 (0) 20 7658 6000 Fax: +44 (0) 20 7658 6965 Email: companysecretary@schroders.com www.schroders.com Holders can register their email address at www.investorcentre.co.uk to be notified electronically of events such as annual general meetings, and can receive shareholder and loan note communications such as the annual report and the notice of meeting online. Share and Loan Note Registrar Computershare Investor Services PLC The Pavilions Bridgwater Road Bristol BS99 6ZZ Enquiries and notifications concerning dividends, interest payments, share or loan note certificates or transfers and address changes should be sent to the Registrar. UK Shareholder and Loan Noteholder helpline: Freephone (UK callers only): 0800 923 1530 International: +44 117 378 8170 Fax: +44 (0) 870 703 6101 www.investorcentre.co.uk Financial calendar Ex-dividend date Record date Interim Management Statement Annual General Meeting Final dividend payment date Half-yearly results announcement Interim dividend paid* Interim Management Statement 24 March 2016 29 March 2016 28 April 2016 28 April 2016 5 May 2016 28 July 2016 September 2016 3 November 2016 * Date to be confirmed. Annual General Meeting Our Annual General Meeting will be held at 11.30 a.m. on 28 April 2016 at 31 Gresham Street, London EC2V 7QA. Dividends and interest payments Paying dividend and interest payments into a bank or building society account helps reduce the risk of fraud and will provide you with immediate access to your funds. Applications for an electronic mandate can be made by contacting the Registrar. If your dividend is paid directly into your bank or building society account, you will receive an annual consolidated tax voucher which will be sent to you in September each year at the time the interim dividend is paid. You will receive a tax voucher each time you are paid an interest payment. Dividend and interest payment tax vouchers are available electronically at www.investorcentre.co.uk to those holders who have their payments mandated to their bank or building society accounts and who have expressed a preference for e-communications. The Company operates a Dividend Reinvestment Plan (DRIP) which provides shareholders with a way of increasing their shareholding in the Company by reinvesting their dividends. A copy of the DRIP information pack and application form can be obtained from the Registrar. Details of dividend payments can be found in the Directors’ report on page 66. Schroders offers a service to shareholders in participating countries which enables dividends to be received in local currencies. You can check your eligibility and/or request a mandate form by contacting the Registrar. 160 Schroders | Annual Report and Accounts 2015 Shareholder information Floating Rate Unsecured Loan Notes If you wish to redeem your Loan Note(s), send the completed Notice of Repayment on the reverse of the Loan Note Certificate to the Registrar no later than the deadlines set out below. Partial redemptions are only permitted in multiples of £100. Redemption Date Deadline 30 June 2016 31 December 2016 30 June 2017 31 December 2017 30 June 2018 31 March 2016 30 September 2016 31 March 2017 30 September 2017 31 March 2018 It is expected that the final redemption will take place on 5 July 2018. Where a Redemption Date falls on a non-business day, Notices of Repayment should be received on the last working day prior to that date. Any Notices of Repayment received after the relevant deadline will not be actioned until the next Redemption Date. Overseas branch register An overseas branch register is operated in Bermuda for the benefit of shareholders with registered addresses in Bermuda. Enquiries should be directed to our Registrar. Warning to shareholders Companies are aware that their shareholders have received unsolicited telephone calls or correspondence concerning investment matters. These are typically from overseas-based ‘brokers’ who target UK shareholders, offering to sell them what often turn out to be worthless or high risk shares or investments. These operations are commonly known as ‘boiler rooms’. These ‘brokers’ can be very persistent and extremely persuasive. Shareholders are advised to be wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. If you receive any unsolicited investment advice: –– Make sure you get the correct name of the person and organisation –– Check that they are properly authorised by the FCA before getting involved by visiting https://register.fca.org.uk –– Report the matter to the FCA by calling 0800 111 6768 or visiting www.fca.org.uk/scams –– Do not deal with any firm that you are unsure about If you deal with an unauthorised firm, you will not be eligible to receive payment under the Financial Services Compensation Scheme. The FCA provides a list of unauthorised firms of which it is aware, which can be accessed at www.fca.org.uk/consumers/protect-yourself/ unauthorised-firms/unauthorised-firms-to-avoid. More detailed information on this or similar activity can be found on the FCA website at www.fca.org.uk/scams. Capital gains tax Capital gains tax values for the Company’s shares as at 31 March 1982 and values relating to the disposal of the investment banking business in 2000 can be found on the Company’s website. Schroders | Annual Report and Accounts 2015 161