Event Safety Management Buildings Office and Safety Office 1. University Event Management Guide .........................................................................................................2 1.1. Events and their Safe Management......................................................................................................2 1.2 Planning and Design ...............................................................................................................................2 1.3 Venues, Room Bookings and Foyers ......................................................................................................3 1.4 Contacts in the Buildings Office for advice / clarification ....................... Error! Bookmark not defined. 1.5 Contacts in the Safety Office for advice / clarification .......................................................................4 1.6 Submitting all Event Requirements to the Buildings Office ...............................................................5 1.7 Facilities Services Supervisors, (Attendants, Stewards and Cleaning) ...................................................5 1.8 Electricians .............................................................................................................................................5 1.9 Security ..................................................................................................................................................5 1.10 Signage .................................................................................................................................................6 1.11 Parking .................................................................................................................................................6 2. Work Flow ....................................................................................................................................................7 3. Risk Matrix ...................................................................................................................................................8 4. Risk Assessment ..............................................................................................................................................9 Appendices........................................................................................................................................................ 12 1 of 18 1. University Event Management Guide 1.1. Events and their Safe Management Within the University events are organised by various parties including external groups, internal units, academic staff, student Clubs, Societies, etc. Such events are generally not part of the University’s teaching/research role, involve a group of people and occur infrequently or on a once off basis. The Safety, Health and Welfare at Work Act 2005, Section 12, requires that the University as an organisation must “manage and conduct... (work/activities) in such a way as to ensure, so far as is reasonably practicable, that...... individuals at the place of work (not being his or her employees) are not exposed to risks to their safety, health or welfare”. Such events therefore must be adequately managed to ensure the safety of participants and others. It is the objective of this guide to provide a safe system for the management of events in view of the varied and dynamic risks potentially inherent in such events. This guide is based on a compendium of existing documents and an overview of the process is set out in Section 2. 1.2 Planning and Design There are numerous issues to consider when planning events. In terms of logistics and initial risk assessment there needs to be sufficient time factored into the planning of the event for all concerned. At a minimum a risk assessment (and associated requirements) needs to be submittted within: 6 months of event in the case of a high risk event 3 Months of event in the case of a medium risk event 1 Months of even in the case of a low risk event (see work flow on page 7 for full process). In the experience of the Buildings Office the majority of work transpires in the planning and design stages rather than the day itself. It is important that you view the room you intend to book before investing too much time in other elements of preparation. It is surprising how many events are planned remotely, with assumptions being made which culminates in a late scramble to patch requirements together. Please contact the Buildings Office to seek our advice. 2 of 18 1.3 Venues, Room Bookings and Foyers To book a room decide on an appropriate space List of venues provided as link on space management page of website http://www.nuigalway.ie/buildings/spacemanage.html Bear in mind that we are very restricted on space during term time due to a busy schedule of regular academic bookings. Even venues reserved especially for once off bookings have been used significantly more than they were a year ago. However, if you are planning your event during term time these venues are the best place to start for once off bookings (Appendix 7). When booking the room it is strongly recommended that you: Visit the venue beforehand to see if it meets your requirements, most of the difficulties we experience could be avoided if this was done. Bear in mind that existing classroom furniture will be used for events in a classroom, space simply isn’t available to remove and store classroom furniture either in the room or elsewhere in the building. Allow sufficient time for the stewarding/attendant personnel to deliver all furniture/equipment required and set up appropriately All Audio Visual equipment/services should be pre -arranged with CELT, extension 2787. Web address http://www.nuigalway.ie/celt/audiovisual/facilities.html , email to audiovisual@nuigalway.ie Also detail any periphery requirements not associated with the internal aspect of the set up i.e. external signage etc. Bear in mind Fire & Safety regulations such as not blocking exits, stairs or toilets and ensuring the venue does not exceed the advised capacity. For this our Fire Prevention Officer Gerry Murphy can be consulted on Ext 2188. Allow sufficient time for take down of set up to avoid creating problems for the next room booking in that venue. 3 of 18 The stewarding / attendant team are not contactable directly. Their work is managed and prioritised by the Buildings Office and it’s imperative that any late additions to a set up be communicated in the form of an updated Events Checklist directed to events@nuigalway.ie. Many events have been accommodated in certain foyer spaces at appropriate times but there are additional considerations for the Buildings Office where these are concerned including noise levels impacting on surrounding classrooms, theatres, labs and offices and the number of attendees exceeding that which we would deem to be safe and comfortable. Catering in foyers during term time is only available after 6pm from Mon- Friday (except the Orbsen Foyer) but more flexible at weekends and during out of term. 1.4 Contacts in the Buildings Office for advice / clarification Email queries and Events checklists to events@nuigalway.ie First point of contact for venue booking: Hilary Murphy, Facilities Management Support, ext.5644. Buildings Office Facilities Management Team for Events: Dean Pearce, Head of Facilities Management and Services, ext. 5363 David Gavin, Facilities Manager, ext. 4094 Virginia Connolly, Facilities Services Supervisor (south campus), ext. 5296 Tony Curling, Facilities Services Supervisor (mid campus), ext. 5611 Mark Duffy, Facilities Services Supervisor (north campus), ext. 3122 1.5 Contacts in the Safety Office for advice / clarification The Event Organiser needs to ensure that they have the necessary abilities to assess and oversee the safety management of the event they are proposing. Where their event requires specialist input they need to secure these services as part of the event planning. If you need specific advice on safety aspects within NUI Galway contact the Safety Office at safety.office@nuigalway.ie or phone Alice Daly at ext.2678. A key safety arrangement is the need to ensure that you have written procedures for any potential emergencies. These will need to be pre planned and addressed in your risk assessment and event plan. As examples the University has established fire procedures and assembly points at your event, will you have fire marshals and make a public fire safety announcement? For medical/first aid emergencies do you have enough first aiders arranged or do you require a first aid crew and ambulance? 4 of 18 1.6 Submitting all Event Requirements to the Buildings Office Nominate one individual, involved in the organisation of your event to liaise with the Buildings Office. If the Conference Office are involved it is they who should compile all relevant requirements and act as the liaison with the Buildings Office Fill in the Events Checklist with all relevant details and email it to events@nuigalway.ie. Should requirements alter for any unforeseen circumstances, update and resubmit the checklist. With large events rough diagrams / layouts displaying the set up would be helpful, albeit not definitive unless they are to scale and take into consideration all access/egress considerations. 1.7 Facilities Services Supervisors, (Attendants, Stewards and Cleaning) We have a team of Facilities Services Supervisors who oversee the events from a Buildings Office perspective from set up to set down. These supervisors are also responsible for the Attendant / Stewarding / Cleaning services that maybe required. 1.8 Electricians You may require additional power outlets in places where they are not situated. Our electricians can run temporary supplies in but will require notice to plan out such possibilities. Requests for this service can be detailed in the same document as all other event requirements to ensure one definitive overview is circulated. Note: in arranging for electrical supplies you need to ensure that trailing flexes are minimised and that any that remain are adequately secured (gaffer tape, etc) to reduce this trip hazard. 1.9 Security Security services include opening and closing of buildings, foot and van patrols of the campus, the operation of CCTV systems, access control systems, traffic control for events and issuing keys. Security have access to the Buildings Office Watch Report which details all room bookings. They are responsible for ensuring the appropriate venues are open and are assisted in this regard by our building attendants. It is important to note that security will not be in a position to arrange an alternative venue due to an increased capacity. They follow the Watch Report carefully and this governs their initial approach to events. They can be contacted on 2198 or 3333 / (091) 493333 for emergencies and are supervised by Gerry Nolan on 2378. 5 of 18 1.10 Signage The Buildings Office have a number of fixed and temporary stands for directional signs. These can placed strategically to direct guests from the appropriate entrance of the campus to the relevant building where the event is occurring. However, it is vital that when invites go out guests are instructed to enter campus via the closest entrance point to that building, this can avoid a lot of confusion and negative feedback. Ideally these directions should be given at the time of booking and be readily available on the event website. For example if your conference is in the Áras Moyola building and guests are not familiar with the campus infrastructure they may instinctively head for the main University road entrance to the campus only to find they have to exit the campus on Newcastle road and re-enter North campus beside the Cairnes building. Campus map (http://www.nuigalway.ie/buildings/documents/campus_map_sept2013.pdf) External signage should be A3 landscape and laminated, internal signage should be A4 landscape or portrait. We would advise that signs should detail the name, date and location (room number and building name) of the event. It is vitally important that you use the correct name of the building as visitors to the campus who are not familiar with abbreviations and unit names will inevitably encounter difficulties, for example referring to Aras Moyola as the Nursing Building or the Orbsen building as NCBES etc. All signage must be received in the Buildings Office at least 48 hours in advance of the event. 1.11 Parking For large conferences taking place out of term a batch of conference permits can be obtained for guests. In this instance you should contact the Conference and Catering Office and they will liaise with the Buildings Office to arrange it. There is usually a map provided with the permit showing guests which car park areas have been reserved for that Conference or event. Alternatively Event Organisers should be realistic and avoid on campus parking. 6 of 18 2. Work Flow The key person in the management of the Events is the Event Organiser. The University endeavours to be supportive of events that contribute positively to NUI Galway. This requires that they are managed safely and also to comply with s.12 of the Safety, Health and Welfare at Work Act 2005. Therefore events that are high risk or where the resources are not available to adequately manage them should be prohibited at the outset rather than expend limited time and resources assessing options that are not feasible. A risk matrix has been provided for this purpose. The following work flow shows the full process. Concept of Event Risk Matrix completed by Event organiser, 3* Prohibited by University Low Risk Event Medium Risk Event High Risk Event (Only proceed if Event can verify risks can be Organiser how risks managed) Within 1 Month of event Simple Risk Assessment Completed 1 + 4* Within 3 Months of event Within 6 Months of event Full Risk Assessment Completed 1 + 4* Full Risk Assessment. Completed 1,2 + 4* Forward to Safety Office (Health & Safety) Buildings Office (Insurance) Event Management Plan 5* + Event Checklist 6* (where required) Full Event Management Plan 5* + Event Checklist 6* Buildings Office (logistics).4* *Resources: 1. Health & Safety Executive (UK) Event Safety Guide 2. Dublin City Council Guidelines for Event Organisers 3. Risk Matrix 4. Risk Assessment form 5. Event Management Plan 6. Buildings Office Event Checklist (logistics). 7 of 18 3. Risk Matrix 3.1 Purpose This risk matrix has been produced to allow organisers of events to evaluate the overall risk and identify into which of three risk categories the event will be allocated. It is a preliminary, simple assessment carried out before the detailed assessment and gives an overview of the level of risk. 3.2 Criteria The criteria suggested have been selected as indicators of the degree of risk to health and safety of those who may be affected by the event, including participants, spectators and members of the public. The criteria involve consideration of the risk of harm, the extent of control and the availability of emergency response. The criteria are allocated and outlined in table 1. 3.3 Evaluation Each of the criteria proposed has been allocated a score. The total score of all relevant factors should be added and compared to the threshold set for high, medium, and low risk events. For multisite or multi-activity events, organisers should use the likely worst-case scenario for the event as a whole when considering the scores. Very large events which may involve many activities over many sites or over many days are best considered as individual events, with the organisers ensuring that appropriate control and coordination is achieved across the entire event. 3.4 Scoring The total score obtained from table 1 should be compared to the following threshold to determine the relevant risk category: This will give an idea of the type of action that is going to be needed to run the event safely. 0 - 20 LOW RISK 21 – 30 MEDIUM RISK 31 + HIGH RISK For events posing a HIGH RISK, the guidance included in the Health and Safety Executive’s publication “The Event Safety Guide” (reference HSG 195) and the Dublin City Council ‘Guidelines for event organizers’ and where relevant the Code of Practice for Safety at Indoor Concerts (Department of the Environment and Local Government 1998) should be adhered to. For events posing a MEDIUM RISK, the the Dublin City Council ‘Guidelines for event organizers’ should be adhered to. It is strongly recommended that the Health and Safety Executive’s publication “The Event Safety Guide” (reference HSG 195) and where relevant the Code of Practice for Safety at Indoor Concerts (Department of the Environment and Local Government 1998) be considered during the planning process. For events posing a LOW RISK, the the Dublin City Council ‘Guidelines for event organizers’ should be considered. It is strongly recommended that the Health and Safety Executive’s publication “The Event Safety Guide” (reference HSG 195) be considered during the planning process. In all cases a full risk assessment must then be carried out and Appendix 4 completed. 8 of 18 4. Risk Assessment The detailed risk assessment looks at all the activities associated with an event that might cause harm and helps the organisers decide can the risks be adequately controlled and what needs to be done to reduce the risk to an acceptable level. The steps to the risk assessment are as follows; 1. 2. 3. 4. 5. 6. 7. Identify the hazards Set out the potential consequences Who might be harmed? Decide on the probability and severity What controls can you put in place? What’s the residual risk? What’s the action level? What additional action will be required 4.1 Identify the hazards Identify hazards in each location (for set up, operation and take down) that could reasonably be expected to result in significant harm, e.g. – Temporary structures, stands, walkways – Electrical connections, trailing cables – Food stalls, tea station – Barriers – Bouncy castle – Proximity to water 4.2 Set out the potential consequences For each hazard state what could go wrong and what the injury could be, e.g. Electrical connections Fire Electrocution Trips on trailing cables Death, serious injury 4.3 Who might be harmed? Organizer’s staff Venue staff Visitors Exhibitors Contractors Young/new inexperienced staff Disabled Children New and expectant mothers 4.4 Calculate the risk Decide on the likelihood of an incident and the severity of the injury resulting from the incident. 9 of 18 Likelihood Occurrence Very likely Could easily happen during the event Likely Could happen Unlikely Might happen but the chance is small Very unlikely Very, very small chance of it happening Severity of Harm category Health Slight harm Moderate harm Severe harm Headache, Diarrhoea Partial hearing loss, asthma Acute fatal disease Safety Minor cuts and bruises Lacerations, burns, minor fractures, serious sprains Fatal injuries, amputations, multiple injuries, major fractures Risk assessment = Likelihood x Severity Severity of Harm Likelihood of Harm Very Unlikely Unlikely Likely Very Likely 10 of 18 Slight Very low Very low Low Medium Moderate Very low Low Medium High Severe Medium High Very high Very high 4.5 What controls can you put in place? Will the risk be adequately controlled? Consider hierarchy of controls Eliminate Substitute Reduce Isolate Control PPE Discipline Do the controls; Meet legal requirements? Represent best practice? Reduce risk as far as is reasonably practicable? Comply with industry standards? 4.6 What’s the residual risk? What’s the action level? Is the residual risk acceptable? Action Level H = High, Immediate action required. State what that is. M = Medium, Justify and review during event. Could require ongoing supervision during the event. L = Low, no further action required 11 of 18 Appendices 1. Health & Safety Executive (UK ) A guide to health, safety and welfare at music and similar events 2. Dublin City Council Guidelines for Event Organisers 3. Risk Matrix 4. Risk Assessment form 5. An Event Management Plan must be completed for Medium or High Risk Event (Link) 6. Buildings Office Event Checklist (Link). 7. List of NUI Galway Venues suited to Events including Foyers 12 of 18 Appendix 3 – EVENT RISK MATRIX Factor Event Nature Details Value Score VIP Visits 1 Classical / Folk / Theatrical 1 Performance Event Venue Numbers Participant accommodation Participant age and profile Athletics and Sport 1 Fetes / Fund Raisers 1 Pop / Rock / Dance events 2 Parades and Carnivals 2 Fireworks Display 2 Aviation Sport and Display 3 Motor Sport and Display 3 Marine / Waterway Events 3 Celebrations and Parties 3 Travel to third world countries 4 Indoor 1 Arena / Stadium 2 Outdoor, defined boundaries 3 Outdoor, Widespread / street 4 <500 1 500 – 1,000 2 1,000 – 3,000 3 3,000 – 4,000 4 5,000 – 10,000 5 >10,000 plus 10 All seated 1 Mixed (at least 50% seated) 2 Standing 3 Full mix, in family groups 1 Full mix, not in family groups 2 Predominately adults 3 Predominately children and young 4 persons 13 of 18 Additional Factors Distance from major A & E facility Distance from fire station Predominately elderly 4 Conflict / Rival factions 5 Adverse weather potential 2 Queuing over one hour 1 Parking on site 1 Livestock 1 Temporary structures 2 Bouncy castles / sideshow 2 Onsite catering 2 Overnight camping 3 Traffic movement in crowd area 3 Helicopter operations 4 Dangerous goods storage and use 4 Funfair rides 4 Alcohol available 5 Under 5 miles 1 5 – 10 miles 2 Over 10 miles 3 Under 3 miles 1 3 -5 miles 2 Over 5 miles 3 Total 14 of 18 Appendix 4 Event Risk Assessment Title and description of event Proposed location of event Event organizer (Name office No and Mobile No) Visitor /Participant Profile: Age range Alcohol consumption high/moderate/low Likelihood of some drug use yes/no % Children % Disabled/new and expectant mothers Busiest times Average attendance Hazard 15 of 18 Consequences Who is at Risk L xS =R Controls LxS=R Action Level Identify Hazards (see indicative list in appendix 1) Identify hazards in each location that could reasonably be expected to result in significant harm What could result from the hazard? First aid injury – minor cuts sprains, bruises 3 day injury – broken fingers, toes, sprained tendons or muscles, illness Serious injury – head injury, loss of consciousness, broken bones, dislocations, respiratory problems. Usually an injury from which full recovery is possible. Death or very serious Injury to one person - Loss of limb, paralysis or life changing injury from which full recovery is unlikely. Death or very serious injury to more than one person Who might be harmed? Risk Organizer’s staff L = Likelihood Venue staff S = Severity Visitors R = Risk level Exhibitors Contractors Young/new inexperienced staff Disabled Children New and expectant mothers LxS=R What controls will be in place? Is it acceptable? Will the risk be adequately controlled? Action Level Consider hierarchy of controls H = High, Immediate action required Eliminate Substitute M = Medium, Justify and review during event. Reduce L = Low, no further action required Isolate Control PPE Discipline Elderly visitors Do the controls; Club/Society members Meet legal requirements? Non members Represent best practice? Reduce risk as far as is reasonably practicable? Comply with industry standards? 16 of 18 What is the Residual Risk? Hazard 17 of 18 Consequences Who is at Risk P S R Controls P S R Action Level Appendix 5 – Event Management Plan Appendix 6 – Buildings Office Event Checklist Appendix 7 – List of NUI Galway Venues suited to Events and Foyers Venues SC200A in the Arts Science block AM205 in the Arts Millennium Building Siobhan McKenna theatre in the Arts Millennium Building (which comprises retractable seating) Aula Maxima (Upper and Lower) in the Quadrangle A113 (Alexander Anderson Boardroom) in the Quadrangle A132 (Monsignor John Hynes Boardroom) in the Quadrangle Bailey Allen Hall, Áras na Mac Léinn Bank of Ireland Theatre and University Art Gallery both booked by the Arts Office Foyer Spaces. Orbsen Building Arts Millennium Building (weekends & out of term) Áras Moyola (weekends & out of term) IT Building 1st floor (weekends & out of term) Áras na Mac Léinn to support setups already in the Bailey Allen Hall Arts Science concourse (weekends and out of term) Engineering foyer (weekends and out of term) 18 of 18