Program Planning and Assessment (PPA) for Academic Programs Comprehensive Review, Annual Review & Action Plan Spring 2014 The purpose of Program Planning and Assessment at Hartnell College is to obtain an honest and authentic view of a program and to assess its strengths, opportunities, needs, and connection to the mission and goals of the college. The process is based on the premise that each academic program reviews assessment data and uses these data to plan for improvement. The results of these annual cycles provide data for a periodic (every five years) comprehensive review that shows evidence of improvement and outlines long-range goals. The Program Planning and Assessment process will improve and increase the flow of information about student learning, student success and student behavior at Hartnell College. The result of the process will also improve institutional effectiveness. Program/ Discipline Date Completed (must be in final form by 3/31/14)* Date Submitted to Dean Chemistry 3/28/14 3/28/14 *Please note that you should work with your colleagues and dean to ensure that this report is completed, revised as needed, in its final form and submitted no later than the end of March. List of Contributors, including Title/Position Amy Taketomo, Chemistry Instructor Elizabeth Hutchins, Chemistry Laboratory Technician Slava Bekker, Chemistry Instructor Lawrence Yee, Chemistry Instructor This PPA report is organized in 3 sections and 11 subsections as follows: 1 | Page I. Comprehensive Review – a. Overall Program Effectiveness, b. Instructional Staffing, c. CTE Programs – Labor Market & Achievement, and d. Program Goals. II. Annual Review – a. Course Data & Trends, b. Teaching Modality, c. Curriculum, d. Outcomes, and e. Previously Scheduled Activities. III. Annual Action Plan – a. New Activities and b. Resource Requests. INSTRUCTIONS ➔ For programs/disciplines scheduled for comprehensive review in spring 2014, please complete Sections I, II, and III. ➔ For programs/disciplines scheduled for annual review, please complete Sections II and III. I. COMPREHENSIVE REVIEW Please complete this section for programs/disciplines scheduled for comprehensive review in spring 2014. Go to Section II for programs/disciplines scheduled for annual review in spring 2014. A. OVERALL PROGRAM EFFECTIVENESS 1. Describe your program in terms of its overall effectiveness over the past several years. Please consider the questions below in describing your program/discipline/area. ● ● ● ● ● ● ● ● ● ● How are students/employees served by the program? What are the unique aspects of the program? How does the program relate to the needs of the community? How does the program interface/collaborate with other programs on campus?) What is working well in the program/discipline? If there is a sequence of courses in your program, what process or framework is used to ensure alignment? How is consistency maintained between/among multiple sections of a single course? Has the program explored alternative scheduling approaches? Do prerequisites, co-requisites and strongly recommended skills continue to meet program needs? Are there special considerations regarding capabilities of incoming students? What professional activities have faculty recently (last three years) participated in? [Begin response here] 2 | Page B. INSTRUCTIONAL STAFFING 1. In the table below enter the number of sections offered and the number of full time and adjunct faculty in your program/discipline by term over the past several years. Term No. of Active Sections Full-time Faculty Adjunct Faculty 2. What staffing factors/challenges have influenced the effectiveness of the program? [Begin response here] 3 | Page C. CTE PROGRAMS – LABOR MARKET & ACHIEVEMENT Please complete this section if the program is Career Technical Education (CTE). Go to subsection D if the program is not CTE. 1. Describe the demonstrated effectiveness on the program over the past several years with levels and trends of achievement data, including degree/certificate completions (awards) and employment statistics. [Begin response here] 2. Describe the number of, activities of, and recommendations resulting from advisory committee meetings that have occurred over the past two years. What information and/or data were presented that required or currently require changes to be made to your program? (Please attach copies of meeting minutes over the past two years and a list of committee members and their respective industries/areas.) [Begin response here] 3. Does labor market data and/or the need for additional education indicate that changes should be made to your program? Does the program (continue to) meet a labor market demand and/or fulfill an important step toward higher/additional education? [Begin response here] 4 | Page D. PROGRAM GOALS 1. List and describe program/disciplinary goals for the next comprehensive review cycle—Fall 2014 through Fall 2018. Be sure to highlight innovative, unique, or other especially noteworthy aspects. A new mission and vision is currently before the board for approval in February. In considering your program’s future goals, please review the proposed new mission and vision statements. VISION STATEMENT Hartnell College will be nationally recognized for the success of our students by developing leaders who will contribute to the social, cultural, and economic vitality of our region and the global community. MISSION STATEMENT Focusing on the needs of the Salinas Valley, Hartnell College provides educational opportunities for students to reach academic goals in an environment committed to student learning, achievement and success. [List and describe program goals here] 1) 2) 3) 4) 5) 5 | Page ANNUAL REVIEW II. This section must be completed for ALL academic programs, including those scheduled for a comprehensive review in spring 2014. A. COURSE DATA & TRENDS 1. Please evaluate the 3-year trend of enrollment and success of courses in your program/discipline. Identify the courses you are choosing to examine this current year in the list below. You do NOT need to evaluate trends for each course every year. Course Number Course Name Does the course have any DE (online or hybrid) sections? CHM 22 The Science of Chemistry no CHM 23 Organic and Biological Chemistry for Health Sciences no CHM 12A Organic Chemistry I no CHM 12B Organic Chemstry II no Please use the data that have been provided. Analyze trends that you observe with respect to the data for the identified courses and answer the following questions. ENROLLMENT 2. Review the enrollment data. Describe and analyze any patterns or anomalies that you notice. What do you make of these patterns or anomalies? What actions should be taken to ensure continuous improvement? [Begin response here] Enrollment Course Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013 CHM 22 161 164 193 160 184 184 CHM 23 CHM 12A 6 | Page 24 18 27 24 29 37 CHM 12B 22 21 32 CHM 22 is the highest enrolled chemistry course. Enrollment increased from 325 students in 2010-11 to 368 in 2012-13, excluding summers (13.2% increase over three years, 4.2% increase year-over-year). This increase is due to 17 sections, excluding summer, offered during the 2012-13 year compared to 13 sections during the previous two years. CHM 22 generated about 85 FTES in 2012-13, excluding summers. This course continues to see very high demand from STEM majors and allied health students. To continue to offer 17 sections of this course during the fall and spring semesters, we require additional lab technical support and support staff to maintain quality and safety. CHM 23 enrollment has increased from 24 students in 2011 to 27 in 2012 to 29 in 2013 (20.8% increase over three years, 6.5% year-over-year). This course is in very high demand by allied health students as shown by the many allied health students who wanted to add this class to complete their program coursework but were not able to enroll. The Chemistry Program offered a second CHM 23 section in Fall 2013; this class was fully enrolled. This second section of CHM 23 adds to the total number of chemistry sections offered. To continue to maintain course quality and safety in our program, we require additional lab technical support. CHM 12A and 12B: Enrollment in these two courses increased from 40 in 2010-11 to 45 in 2011-12 to 69 in 2012-13 (72.5% increase over three years, 19.9% increase year-over-year). CHM 12 has seen very high demand and enrollment since Fall 2012 perhaps due to an increase in pre-medical, pre-dental, and pre-pharmacy students. The Chemistry Program discussed offering a second CHM 12 lab section. We concluded it would be difficult to offer a second CHM 12 lab section due to the cost of operating the lab, scheduling conflicts with other science lab classes, and the need for additional lab technical support. To continue to maintain course quality and safety in our program, we require additional lab technical support. SUCCESS 3. Review the success data. Describe and analyze any patterns or anomalies that you notice. What do you make of these patterns or anomalies? What actions should be taken to ensure continuous improvement? [Begin response here] Success Course Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013 CHM 22 60% 55% 78% 80% 80% 83% CHM 23 CHM 12A CHM 12B 7 | Page 100% 100% 93% 96% 95% 97% 95% 95% 97% CHM 22: Success rates averaged 57.5% during the 2010-11 and and increased to 79% in 2011-12 and 82% in 2012-13. The increase in success rate is attributed to the hiring of Amy Taketomo, our second full-time chemistry instructor, in Fall 2011. Ms. Taketomo became lead instructor for CHM 22 and revised the CHM 22 lab manual to include the use of computer data acquisition instrumentation and lab sensors and probes to improve student’s critical thinking skills. One way to ensure these success rates is to hire additional lab technical support to maintain course quality and safety. CHM 23: Success rates are above 93% since 2011. These excellent success rates are attributed to Amy Taketomo who is making the course content relevant to students by applying her industry and real-world experience to her course. One way to ensure these success rates is to hire additional lab technical support to maintain course quality and safety. CHM 12A and 12B: Success rates in CHM 12 are above 95% since 2011. The students who take organic chemistry plan to transfer to a four year university and are very motivated to succeed in this course. One way to ensure these success rates is to hire additional lab technical support to maintain course quality and safety. DEGREES AND CERTIFICATES 4. Describe the demonstrated effectiveness of the program over the past several years with levels and trends of achievement data, such as degree and certificate completions/awards. [Begin response here] Enrollment: The Chemistry Program has seen enrollments increase from 554 in 2010-11 to 656 in 2011-12 to 702 in 2012-13 (26.7% over three years, 8.2% increase year-over-year). This increase is the result of 23 total sections (excluding summer) offered in 2010-11, 25 sections in 2011-12, and 26 sections in 2012-13. This increase in enrollment and continued demand for chemistry courses led to the hiring of Dr. Slava Bekker, our third full-time chemistry instructor, in Fall 2013. The Chemistry Department is attempting to meet the high demand for chemistry classes by offering additional sections, e.g., CHM 22. However, we have had and continue to have difficulty recruiting and hiring adjunct chemistry instructors to staff our classes. Increased Lab Technical Support: The Chemistry Program cannot continue to meet the increase in demand and offer more sections without additional lab technical support. Elizabeth Hutchins is currently our only fulltime chemistry lab technician and is responsible for preparing, setting up, and supporting all of our chemistry labs. We shared a full-time biology/chemistry lab technician who supported chemistry for 10 hours per week but this person left Hartnell for another position in January 2014. 8 | Page The Chemistry Program needs a second full-time lab technician to meet the increase in demand for chemistry classes so we can offer chemistry courses that meet the needs of our students, grow our program, and continue to provide quality instruction and safe lab environment to our students as we prepare to move into the new Science Building. Success Rate: The Chemistry Program’s success rate has improved from 69% in 2010-11 to 83% in 2011-12 to 83.5% in 2012-13. The improved success rate from 2010-11 to 2011-12 correlates to the hiring of Amy Taketomo, our second full-time chemistry instructor, in Fall 2011. We anticipate the success rates in chemistry will be maintained or improved with Ms. Taketomo as our CHM 22 and CHM 23 Lead Instructor and Dr. Bekker as our CHM 60 Lead Instructor. Our two new full-time instructors are updating or plan to update these courses to engage our students in learning chemistry and improve retention and success. Chemistry/Science Academy: With support from a Title V grant, the Chemistry Program offered a one week Chemistry Academy during Summer 2012 for incoming CHM 22 students to learn the skills needed to succeed in this course and additional chemistry courses. A second Chemistry Academy was offered in January 2013 and a Science Academy with a chemistry component was offered in Summer 2013 and January 2014. Data show that students who participate in the Chemistry/Science Academy have better retention and success rates in CHM 22 than students who did not. 9 | Page 5. B. TEACHING MODALITY 1. Enter the number of Distance Education Courses, both fully online and hybrid sections, along with the number of full-time and adjunct faculty. Term No. of DE/ Online Sections No of Hybrid Sections Fulltime Faculty Adjunct Faculty The Chemistry Program does not offer any chemistry course in a Distance Education modality. 2. Compare student success in the DE teaching environment with success in the faceto-face teaching environment in the same course. Are there differences? To what do you ascribe the differences in your program? Discuss any other relevant factors regarding diverse teaching modalities and environments, such as specific locations. [Begin response here] Not applicable. 3. Describe the process to change and improve student success in DE courses/sections in your program, and any other relevant factors regarding diverse teaching modalities and environments, such as specific locations. [Begin response here] Not applicable. 10 | Page 11 | Page C. CURRICULUM Complete the following tables pertaining to courses scheduled for review. Courses scheduled for review during AY 201314 as previously specified Faculty member(s) responsible for coordinating (a) Was the course reviewed and (b) taken through the curriculum process? Date of approval (or anticipated approval) by Curriculum Committee CHM 23 Amy Taketomo in progress in progress Courses scheduled for review during AY 201415 none Except for CHM 23, Chemistry courses were reviewed, taken through the curriculum process, and approved in Spring 2013. 12 | Page Faculty member(s) responsible for coordinating Target semester and year—Fa 2014 or Sp 2015 13 | Page D. OUTCOMES Use your Program Outcome Maps to assist you in this subsection. As you plan your course assessments, keep the higher level program outcome in mind. While course level assessment serves the purpose of examining the teaching and learning for that particular course, it also provides the data that will be viewed collectively for assessment of the associated program level outcomes. PROGRAM LEVEL OUTCOMES 1. Please complete the following tables. List Program level outcome(s) scheduled for assessment as previously specified What changes have occurred in the program/discipline as a result of dialogue? Was the Program Outcome Assessment Summary completed? Apply appropriate chemical theories, concepts, principles, methods, and laboratory skills to relevant science and engineering settings. Chemistry faculty developed and designed a one week Chemistry Academy in Summer 2012 to address this outcome for incoming CHM 22 students. yes demonstrate competence in chemistry laboratory techniques and experimental methods. We continually update and revise our lab courses to enhance student learning and lab skills. yes List Program level outcome(s) scheduled for assessment in AY 14-15 Have your course level SLOs needed for this program level outcome been assessed or scheduled for assessment? Apply appropriate chemical theories, concepts, principles, methods, and laboratory skills to relevant science and engineering settings. yes demonstrate competence in chemistry laboratory techniques and experimental methods. yes 14 | Page 2. Describe how program level outcomes were specifically addressed by the program/discipline during the past year. For example, were data gathered at the course level? Was there review and analysis of the data? How did the discipline faculty engage in discussion? Were any interventions conducted? Are there any plans to make changes to certificate/degree programs or improvements in teaching and student learning? [Begin response here] We gathered course level SLO data so we can assess the Program Outcome described above during the upcoming academic year. These data from lecture and lab courses were reviewed by chemistry faculty. Faculty participated in discussions at discipline meetings and at the flex day in January 2013. These discussions are ongoing. We have identified skills in which chemistry students need improvement and developed and designed a one week Chemistry Academy for incoming CHM 22 students in Summer 2012. A second Chemistry Academy was offered in Winter 2013. This one week workshop was expanded in Summer 2013 to include biology students in a Science Academy. The Science Academy was offered in January 2014. We do not plan to make any changes to our degree program but continue to assess SLO data to improve teaching and student learning. 15 | Page CORE COMPETENCIES 3. Describe how Core Competencies were specifically addressed by the program/discipline during the past year. For example, were data gathered at the course level? Was there review and analysis of the data? How did the discipline faculty engage in discussion? Were any interventions conducted? Are there any plans to make changes to courses or improvements in teaching and student learning? [Begin response here] For each chemistry course, Critical Thinking/Problem Solving (Students will use quantitative and logical reasoning to analyze information, evaluate ideas, and solve problems) was identified as a Core Competency. This Critical Thinking Core Competency is embedded within the Program Level Outcomes and Student Learning Outcomes for each course and will be reviewed and analyzed when the SLO for the course are assessed. COURSE LEVEL STUDENT LEARNING OUTCOMES 4. Please complete the following tables. 16 | Page List courses scheduled for SLO assessment as previously specified In what term was the course assessed? Was the Course Assessment Summary Report completed? CHM 12A Fall 2013 yes CHM 12B Spring 2014 in progress CHM 1B Spring 2014 in progress List courses scheduled for SLO assessment in AY 2014-15 Faculty member(s) responsible for coordinating Target semester and year—Fa 2014 or Sp 2015 CHM 1A Yee Fall 2014 CHM 22 Taketomo Fall 2014, Spring 2015 CHM 60 Bekker Fall 2015 5. Describe course level assessments results and how they will influence your plans moving forward. [Begin response here] Assessment of student learning and success suggest several areas in need of improvement. For example, when given experimental data, students should be able to analyze data, calculate results, and interpret results to draw rational conclusions. Students, especially in CHM 22, have difficulty with these critical thinking skills. In Fall 2010, the CHM 22 Lab Manual was revised and rewritten to include the use of computer data acquisition instrumentation and lab sensors and probes. The use of these instruments and sensors allow students to collect data faster so they can spend more time learning to analyze data and results. Further, the use of computer data acquisition instrumentation better prepares science and engineering students for jobs in their field of interest. The CHM 22 assessment results also indicates that more time and an emphasis on more practice of specific topics and concepts are needed to increase student success. CHM 23 and CHM 60 assessment results showed a similar action plan will be implemented to increase student success. In CHM 1A, assessment vary from semester to semester. We are still evaluating these data. The CHM 1 and 12 Labs have been using the computer data acquisition instrumentation and lab sensors and probes since 2000. The CHM 1 and CHM 12 Lab Manuals are constantly revised to better engage students in learning chemistry and improve critical thinking skills. Some instructors are incorporating more group and collaborative learning activities in lecture since chemical education research indicates peer learning is more effective than lecturing. 6. Describe assessment activities that need to be strengthened or improved. What are the challenges to achieving these improvements? [Begin response here] The Chemistry Program continually assesses student learning, retention, and success and strives to strengthen and improve these assessments. We continue to update our courses and seek better ways to engage our students in learning chemistry. Our main challenge is maintaining quality and safety in our chemistry labs. Our classes are in high demand and have led to enrolling more than the class size maximum in some cases. We need additional lab technical support in personnel, equipment, and supplies to ensure our students learn and apply the critical thinking skills when they complete our classes. 17 | Page E. PREVIOUSLY SCHEDULED ACTIVITIES This subsection focuses on activities that were previously scheduled. An activity can address many different aspects of your program/discipline, and ultimately is undertaken to improve or enhance your program/discipline, and keep it current. Activity scheduled What success has been achieved to date on this activity? What challenges Will activity existed or continue continue into to exist? AY 14-15? Will activity continue into AY 15-16?* 1. course scheduling grid Enrollment increase in CHM 22, CHM 1A, and CHM 1B in 2011-12 An increase in enrollment means additional lab sections. A limited chemistry supply budget, a need for additional technical support, and difficulty finding and hiring qualified adjunct instructors are the main challenges. yes yes 2. purchase of equipment and supplies A high performance liquid chromatograph (HPLC), IR spectrometer, UVVIS spectrophotometers, and additional Vernier data acquisition hardware, sensors, and probes were purchased between 2009-2012. A gas chromatograph and HPLC were refurbished during this period. Funding is a major challenge. These equipment were purchased using grant funds. We cannot rely on this funding source for our equipment needs. yes yes 3. Chemistry/Science Academy 20 students completed the Summer 2012 Chemistry Academy. 40 students completed the Winter 2013 This Activity is grant funded. We will continue to offer a Science Academy as long as funding continues. yes yes 18 | Page Chemistry Academy. 52 students completed the Summer 2013 Science Academy. 4. new Science Building planning Chemistry faculty and staff participated in designing chemistry teaching labs, instrument room, stockroom, and storage areas. The Hartnell Foundation is seeking donors to make contributions to purchase science equipment. Identifying donors is a challenge. yes yes * For each activity that will continue into AY 2015-16 and that requires resources, submit a separate resource request in Section III. 1. Evaluate the success of each activity scheduled, including activities completed and those in progress. What measurable outcomes were achieved? Did the activities and subsequent dialogue lead to significant change in student learning or program success? [Begin response here] Each activity is in progress. For the Chemistry/Science Academy, data show that students who attend the Academy have better retention and success rates in CHM 22 than students who do not. 19 | Page III. ANNUAL ACTION PLAN This section must be completed for ALL academic programs, whether scheduled for annual or comprehensive review in spring 2014. A. NEW ACTIVITIES This subsection addresses new activities for, and continuing new activities into, AY 2015-16. An activity can address many different aspects of your program/discipline, and ultimately is undertaken to improve, enhance, and or keep your program/discipline area current. A new activity may or may not require additional resources. Activities can include but are not limited to: ● ● ● ● ● ● ● ● ● ● NEW CURRICULUM FURTHER DEVELOPMENT OF THE PROGRAM OR SERVICE GRANT DEVELOPMENT AND PROPOSALS FACULTY AND STAFF TRAINING MARKETING/OUTREACH ENROLLMENT MANAGEMENT STUDENT SERVICES ADMINISTRATIVE SERVICES SUPPORT OPERATIONS FACILITIES 1. List information concerning new projects or activities planned. Please keep in mind that resources needed, if funded, would not be approved until spring 2015 and provided until FY 2015-16. Ongoing activities involving resources that will no longer be available from grant funds starting FY 2015-16 must be planned for appropriately. Activity Strategic Plan Goal(s) No. & Letter (e.g., 5A)* Related Courses, SLOs, PLOs, or goals Desired Outcome(s) Resources Needed Person Responsible Estimated Date of Completion (can be more than one year in length) 1. additional CHM 22 and CHM 23 sections 1A 2A CHM 22 CHM 23 Meet student demand for CHM 22 and CHM 23 Additional funds for lab equipmen t and supplies for the additional lab sections. Additional Taketomo Bekker Yee ongoing 20 | Page Comments A second CHM 23 section was added Fall 2013. lab technical support for additional lab sections. Adjunct chemistry instructor s to staff additional lab sections. 2. 3. 4. 5. * See Appendix A for a list of the 11 goals in the college’s Strategic Plan. 21 | Page *** Please complete this page for each new activity. *** 1. This item is used to describe how the new activity, or continuing new activity, will support the program/discipline. Consider: ● Faculty ● Other staffing ● Facilities ● Equipment (non-expendable, greater than $5,000), supplies (expendable, valued at less than $5,000), ● Software ● Hardware ● Outside services ● Training ● Travel ● Library materials ● Science laboratory materials a) Describe the new activity or follow-on activity that this resource will support. [Begin response here] CHM 22 and CHM 23 are high demand classes for STEM and allied health students. The Chemistry Program has discussed offering additional sections for these courses. We offered a second section of CHM 23 in Fall 2013. To meet the demand by offering more sections, we require the following: 1. Additional lab technical support for additional lab sections. 2. Additional funds for lab equipment and supplies for the additional lab sections. 3. Adjunct chemistry instructors to staff additional lab sections. b) Describe how this activity supports any of the following: 1) Core Competency 2) Program level Outcome 3) Course level Outcome 4) Program/Discipline Goal 5) Strategic Priority Goal [Begin response here] Additional CHM 22 and CHM 23 sections support Strategic Priority Goal 1A by providing student access and Goal 2A by by helping students pursue educational and achieve educational success. c) Does this activity span multiple academic years? NO If yes, describe the action plan for completion of this activity. [Begin response here] The Chemistry Program can offer a limited number of additional CHM 22 and CHM 23 sections due to limited facilities space. 22 | Page d) What measureable outcomes are expected from this activity? List indicators of success. [Begin response here] Additional CHM 22 and CHM 23 sections are measured by enrollment. Success is indicated by an increase in enrollment in CHM 22 and CHM 23. e) What are the barriers to achieving success in this activity? [Begin response here] Barriers for achieving success in meeting CHM 22 and CHM 23 demand include: 1. Additional lab technical support for additional lab sections. 2. Additional funds for lab equipment and supplies for the additional lab sections. 3. Adjunct chemistry instructors to staff additional lab sections. 23 | Page B. RESOURCE REQUESTS If new/additional resources are needed for your program/discipline, it is important that you identify them and project their cost, and that these resources and costs be considered through the College’s integrated planning (governance, budget development, funding decision making, and resource allocation) processes. A resource is likely to be something needed to support an activity that you have identified in IIIA. above, in which case you must link the resource with a specific activity number (first column below). ). All resource requests completed in the various columns of a specific row must be linked to the new or continuing activity numbered on the first column of that same row. A resource could also be something necessary for your program/discipline to function properly to improve student learning, such as updated equipment in a classroom; in such case be sure to note that the resource is NOT tied to a specific activity. Activity No. Personnel Classified Staff/ Faculty (C/F/M)* Supplies/ Equipment (S/E)** Technology Hardware/ Software (H/S)*** Contract Services Training Travel Library Materials Science Labs Projected Costs 1.Lab Technic al Suppor t C $65,000 2. Faculty F $10,000 3. 4. 5. * Personnel: Include a C, F, or M after the amount to indicate Classified Staff, Faculty, or Manager. ** S for Supplies, E for Equipment. If additional supplies, for example, are needed for ongoing activities, this should be requested through the budget rollover process. *** H for Hardware, S for Software. 24 | Page APPENDIX A. Strategic Priorities & Goals (from Hartnell College Strategic Plan 2013-2018) Priority 1: Student Access Goal 1A: Hartnell College will provide higher education, workforce development, and lifelong learning opportunities—with seamless pathways—to all of the college’s present and prospective constituent individuals and groups. Priority 2: Student Success Goal 2A: Hartnell College will provide a supportive, innovative, and collaborative learning environment to help students pursue and achieve educational success. Goal 2B: Hartnell College will provide a supportive, innovative, and collaborative learning environment that addresses and meets the diverse learning needs of students. Priority 3: Employee Diversity and Development Goal 3A: Hartnell College is committed to 1) increasing diversity among its employees; 2) providing an environment that is safe for and inviting to diverse persons, groups, and communities; and 3) becoming a model institution of higher education whose respect for diversity is easily seen and is fully integrated throughout its policies, practices, facilities, signage, curricula, and other reflections of life at the college. Goal 3B: To attract and retain highly qualified employees, Hartnell College is committed to providing and supporting relevant, substantial professional development opportunities. Priority 4: Effective Utilization of Resources Goal 4A: To support its mission, Hartnell College is committed to the effective utilization of its human resources. Goal 4B: Hartnell College is committed to having its physical plant, furnishings, and grounds maintained and replaced in a planned and scheduled way to support learning, safety, security, and access. Goal 4C: Hartnell College will maintain a current, user-friendly technological infrastructure that serves the needs of students and employees. Goal 4D: Hartnell College is committed to maximizing the use and value of capital assets, managing financial resources, minimizing costs, and engaging in fiscally sound planning for future maintenance, space, and technology needs. Priority 5: 25 | Page Innovation and Relevance for Programs and Services Goal 5A: Hartnell College will provide programs and services that are relevant to the realworld needs of its diverse student population, while also developing and employing a culture of innovation that will lead to improved institutional effectiveness and student learning. Priority 6: Partnership with Industry, Business Agencies and Education Goal 6A: Hartnell College is committed to strengthening and furthering its current partnerships, in order to secure lasting, mutually beneficial relationships between the college and the community that the college serves. 26 | Page