. All to: All correspondence correspondence to: Computershare PLC, ComputershareInvestor Investor Services Services PLC, PO Box , The Pavilions, The Pavilions, Bridgwater Road, Bridgwater Road, Bristol XXXX XXX BS99XXXX 6ZZ Telephone Bristol XXX XXX Telephone 0870 702 0000 Facsimile XXX XXX XXXX TextPhone users please call 0870 702 6120 0005 Facsimile 0870 703 DX:0870 78139 TextPhone users please call 702Bristol 0005 www.computershare.com DX: 78139 Bristol www.computershare.com Shareholder Reference Number * * * * Dividend Mandate Form Kindly Note: This form is issued only to the addressee(s) and is specific to the unique designated account printed hereon. This personalised form is not transferable between different (i) account holders; or (ii) uniquely designated accounts. The Company and Computershare Investor Services PLC accept no liability for any instruction that does not comply with these conditions. Please use a black pen. Print in CAPITAL letters inside the boxes as shown in this example. FOLD ........ HERE A. A B C 1 2 3 X Bank or Building Society Details FOLD ........ HERE Complete this form if you wish to have your dividends paid directly into a Bank or Building Society. Sort Code Account Number Bank or Building Society Reference or Roll Number (if applicable) Bank or Building Society .................................................................................................................................................................................................................................................................... ............................................................................................................................................................................................................................................................................................................. Address of Branch .............................................................................................................................................................................................................................................................................. ............................................................................................................................................................................................................................................................................................................. B. Signature(s) For details of who needs to sign this form, please see the notes on how to complete this form. Signature 1 (Please sign in the box below) Signature 3 (Please sign in the box below) Signature 2 (Please sign in the box below) Signature 4 (Please sign in the box below) Date DD / MM / YY In the event that we need to contact you regarding the processing of this form, please supply one of the following:Daytime Telephone Number E-mail Address (if available) Please note that these contact details will not be recorded by Computershare Investor Services PLC for any future use. 9 04 71 HL 1 C OM P A N Y ADOBEDMFv5 . How to complete this form Please use a black pen. Print in CAPITAL letters inside the boxes as shown in this example. A. A B C 1 2 3 X Bank or Building Society Details Complete this section if you want future dividends or interest from the company shown to be paid directly to a bank or building society. Payment in accordance with these instructions will discharge the company and registrar from any further liability. Computershare Investor Services PLC cannot accept responsibility in the event that the Sort Code or Account Number quoted by you is incorrect. If you do not complete this section or the form is incomplete, unsigned or invalid in any other way, you will continue to receive payments by cheque. Neither the company nor the registrar will be responsible for delays in crediting payments to your nominated account as a result of transaction procedures or errors by any financial institution. 1 The submission of this form will NOT override any existing SCRIP Dividend mandate or Dividend Reinvestment Plan mandate, which must 2 be cancelled in writing before new instructions can be applied. B. Signature(s) You must sign this form as follows in the spaces provided:Joint Holding: The signatures of all joint holders, executors or administrators are required. If the holder is under 18, a parent or legal guardian must sign and state their capacity. Power of Attorney: To sign under Power of Attorney, you must have already lodged an original or certified copy of the Power of Attorney with the registrar. If you have not previously lodged this document for notation, please attach it to this form when you return it. Please note that Computershare Investor Services PLC requires a photocopy Power of Attorney to be certified under the Powers of Attorney Act 1971. It must be certified in ink on every page by the donor, or by a solicitor or stockbroker, to state that it is a true and complete copy of the original. Computershare Investor Services PLC cannot accept a photocopy that has not been certified in ink on every page. Companies: The form should be signed by two authorised signatories of the Company, whose representative capacities (e.g. Director and Company Secretary) must be stated. Alternatively, Computershare Investor Services PLC will accept just one authorised signature; however, the signatorys capacity must be stated and the form must be impressed with the Company Seal. Please return this form to: Computershare 1 Computershare Investor Services Box 82,Bristol The Pavilions, Investor Services PLC,PLC, The P.O. Pavilions, BS99 6ZZBridgwater Road, Bristol BS99 7NH 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Computershare Investor Services PLC isPLC, Registered in England & Wales, NoCompany 3498808,No. Registered Office, The Pavilions, Bridgwater Road, Bristol Road, BS13 8AE This form is issued by Computershare Investor Services Registered in England & Wales, 3498808, Registered Office: The Pavilions, Bridgwater Bristol BS13 8AE. Investor Services PLC is authorised and regulated by theOffice: Financial Services Computershare Investor Services PLC is Computershare authorised and regulated by the Financial Services Authority, Registered 25 The NorthAuthority Colonnade, Canary Wharf, London E14 5HS. ADOBEDMFv5