TUTOR EXPECTATIONS Tutor at least five hours per week, insofar as there is a demand for tutoring in your subject area(s). Tutors may be expected to carry a greater load than this. Develop a professional, honest, caring, comfortable relationship with clients in order to better facilitate client’s progress. Come to sessions prepared and ready to help. Keep your schedule in the LAC up to date, using ClockWork or informing the Assistant Director of changes, so that initial tutoring appointments that fit into your schedule can be made for you. Pay attention to specific needs of client, especially as pertains to time management, note taking, test taking, reading, or other study skills. Discuss issues or problems arising in tutoring with appropriate LAC staff (Student Leaders, Assistant Director). Show up promptly for all sessions, including those scheduled for you. Check e-mail every business day to remain informed of any new appointments. Give 24 hours notice to clients if you cannot make a session. Fill out and submit Tutor-Client Session Form (via spreadsheet) to validate hours worked. Submit paperwork by payroll deadlines. Make sure that you complete Web Time Entry for the time you work, and submit it by midnight every other Sunday. Document all phone calls you make and missed sessions for clients on the Tutor-Client Session Form. Complete Tutor Training and Certification requirements by the end of first year of employment. This includes 10 training hours and 25 tutoring hours. Topics covered in training include: Developing tutoring strategies and addressing common challenges or problems. Becoming familiar with all our services and office procedures. Learning about campus resources and how to make appropriate referrals to utilize other offices’ services. Working with a diverse student population, including students with disabilities. Topics covered in on-going training at Tutor Meetings. Notify staff of what your tutoring specialties are and any changes in them. Be willing to tutor in these areas. This way we know we can count on you and we know what areas we need to strengthen. Maintain a good relationship with professors, especially in subjects tutored. Communicate with your tutee’s professors as needed. Maintain high academic standards, including a 3.3 GPA in subjects tutored and a 3.0 GPA over all. Attend all Tutor Meetings (every other Monday at 3:00 PM) in LOG 100, unless otherwise notified. These meetings are MANDATORY and essential for the proper functioning of the LAC’s services. If a meeting must be missed, notify the Assistant Director. All tutors will be expected to know any information discussed at Tutor Meetings, including any announcements about payment, paperwork, or office policies. Meet individually with the Assistant Director at least 2 times each semester. Other tasks as determined appropriate by the Head Tutor, other Student Leaders, and full time LAC staff.