Chapter 7 AVOIDING AND MANAGING COMMON MISTAKES AND PROBLEMS Important Terms 1. Advising Bank Bank that advises a customer regarding revenue due to the customer; in international trade, usually the exporter's bank 2. Boycott An organized refusal to buy (a company's or country's) products or services 3. Business-to-Business Relationships (B2B) An activity or relationship between or among businesses 4. Buy Forward Purchase foreign currency when an order is placed to secure the price of a product 5. Containerization The stowage of freight in sealed, reusable containers of uniform size and shape that makes transportation more effective because it allows goods to be transported without the need to handle the goods 6. Hard Currency Currency that is widely accepted on the foreign currency exchange market and can easily be converted to another currency 7. Infrastructure The large-scale public systems, services, and facilities of a country or region that are necessary for economic activity 8. Issuing Bank Bank that issues a document or record; in international trade, usually the importer's bank 9. Landed Cost Total cost of a product including all transportation, handling, tariff, brokerage, and currency exchange rates, as well as import charges 10. Letter of Credit A financial document issued by a bank for an importer in which the bank guarantees payment 11. Soft Currency Currency that fluctuates and is not considered stable; not easily converted into Canadian dollars 12. Tariffs Customs duty on merchandise imports, the purpose of which is to give a price advantage to similar locally produced goods or to raise revenues for the country