MS Management and
Health Care Management
New York City
Student Handbook
2015-16
MS Management & Health Care Management - NYC
STUDENT HANDBOOK
2015-2016
Welcome to the Simon MS Management – New York City (MSM-NYC) and MS Health Care
Management- New York City (MSHCM-NYC) Programs. We are sure your experience will be
a rewarding one and look forward to working with you. As part of our commitment to providing
graduate business students with an outstanding educational experience, we have developed a
Student Handbook exclusively for participants in these programs.
This handbook is designed to provide you with information you will need to know as a student in
the programs. In addition to administrative policies and procedures, it provides helpful
information about the Simon School and other parts of the University of Rochester. If you
require further detail, please contact the program office at (585) 275-3439 or email any member
of the program administration.
Information in this handbook is accurate as of July 2015. The Simon School reserves the right to
make changes affecting policies, procedures, curricula or other matters announced in this
publication at any time.
This handbook is an information resource intended to complement the Official Bulletin:
Regulations Concerning Graduate Study (the “Red Book” –available on line at
www.rochester.edu/GradBulletin) and other University of Rochester publications. All policies in
this handbook are supplemental to the general policies of the University and, in cases of conflict,
the University’s policies will have precedence.
1
TABLE OF CONTENTS
PROGRAM ADMINISTRATION
Simon School Mission and Philosophy ...................................................................5
Simon School Administration ..................................................................................5
Structure of the Executive Programs Office ............................................................6
ACADEMIC AND GRADING INFORMATION
Academic Integrity............................................................................................... 7-8
Non-Academic Misconduct .....................................................................................8
Degree Requirements ...............................................................................................9
Previous or Transfer Credit ......................................................................................9
Grading System ........................................................................................................9
Grading System for Individual Courses ...................................................................9
Grade Distribution Policy ......................................................................................10
Midterm Exams......................................................................................................10
Final Exams ...........................................................................................................10
Grade Posting .........................................................................................................10
Grade Change Requests .........................................................................................11
Extra Coursework or Exam Retakes ......................................................................11
Grades of 'E' ...........................................................................................................11
Repeating Courses .................................................................................................11
Tutoring Support ....................................................................................................11
Academic Difficulties ............................................................................................12
Withdrawal or Leave of Absence ..........................................................................13
UNIVERSITY POLICIES AND PROCEDURES
University Standards of Conduct ...........................................................................14
Policy Against Discrimination and Harassment ....................................................15
Religious Observance ............................................................................................15
2
STUDENT INFORMATION
Blackboard .............................................................................................................16
Closing Due to Inclement Weather ........................................................................16
Notification of Canceled Class Sessions................................................................16
Rescheduling of Canceled Class Sessions .............................................................16
Course Evaluation Forms .......................................................................................17
Coursework and Communication ..........................................................................17
Services for Students with Disabilities ..................................................................18
Electronic Mail.......................................................................................................18
Etiquette .................................................................................................................19
Handouts and Readings..........................................................................................19
Homework..............................................................................................................19
ID Cards .................................................................................................................19
Identification Numbers ..........................................................................................20
Immunization .........................................................................................................20
Information Technology ........................................................................................20
Net ID.....................................................................................................................21
Office Hours...........................................................................................................21
Pre-Work ................................................................................................................21
Registration ............................................................................................................21
Rosters....................................................................................................................21
SimonExchange .....................................................................................................21
Student Accounts and Registration ........................................................................22
Study Teams...........................................................................................................22
Textbooks...............................................................................................................23
Transcripts..............................................................................................................23
Tuition Payment .....................................................................................................23
CLASS LOCATION: NYC
Location ................................................................................................................ 24
Facilities Access.................................................................................................... 24
Program Offices .................................................................................................... 24
Class-Day Support ................................................................................................ 24
Wireless Access and Course Materials ................................................................. 24
Video Recording ................................................................................................... 24
CLASS-DAY INFORMATION
Absence ..................................................................................................................25
Audio Recording ....................................................................................................25
Class Day Schedule................................................................................................25
Meals ......................................................................................................................26
Name Tents ............................................................................................................26
Residency Weeks ...................................................................................................26
Special Sessions .....................................................................................................26
3
ACTIVITIES AND EVENTS
Orientation .............................................................................................................27
Other Activities ......................................................................................................27
Graduation..............................................................................................................27
UNIVERSITY RESOURCES AND SERVICES
Banking ..................................................................................................................28
Bookstore — River Campus ..................................................................................28
Business and Government Information Library ....................................................28
Computer Sales ......................................................................................................29
IT Support ..............................................................................................................29
Post Office .............................................................................................................29
Security ..................................................................................................................29
REFERENCE
Program Staff and Simon School Contact Information .........................................30
University of Rochester Contact Information ........................................................31
4
PROGRAM ADMINISTRATION
Simon School Mission and Philosophy
Mission
The mission of the Simon Business School is to be a recognized leader in the creation and
dissemination of an integrated body of knowledge that has significant impact on managerial
education and practice. The School’s educational programs focus on graduating outstanding
individuals who are prepared to excel in a dynamic and internationally competitive marketplace.
Philosophy
The hallmark of a Simon School education is its proven analytical framework for solving
problems. With economics as a discipline for integrating knowledge across functions and for
understanding human behavior, Simon students learn a coherent, scientific way to analyze
management problems.
This powerful perspective enables students to break away from narrow functional views of their
jobs and organizations. In today’s flatter organizations and more entrepreneurial enterprises,
Simon students excel because they understand the interplay of individuals, organizations and
markets and how to exploit that understanding to enhance firm performance in today’s global
environment. Complementing the analytical skills, the School promotes leadership,
communication and teamwork through a combination of classroom activities and structured
experiences.
This integrated approach to management is made possible by the School’s small size and a
collegial faculty that is not bound by departmental or functional constraints in their teaching or
research.
Simon School Administration
Dean: Andrew Ainslie
Senior Associate Dean for Faculty and Research: Ron Goettler
Senior Associate Dean of Program Development: Ron Hansen
5
Structure of the Simon MS in Management New York City Program Office
Executive Director, Professional Programs: Janet Anderson
Responsible for the overall administration of the Simon NYC programs, including program design, candidate
acceptance, recommendation for faculty review of student performance and program enhancement. Also
serves as Director of Part-time Programs, responsible for the Accelerated PMBA and part-time MBA/MS
programs at our main campus in Rochester, NY.
Associate Director, New York City Programs: Sarah O’Rourke
Manages student-related and class-day matters and coordinates recruiting and admissions process for MSMNYC students. Coordinates residency week programs in Rochester and faculty logistics in Rochester and New
York City.
Associate Director of MS Finance New York City Program: Melissa Contreras
Manages student-related and class-day matters and coordinates recruiting and admissions process for MSFNYC students. Coordinates residency week programs in Rochester and Switzerland and faculty logistics in
Rochester and New York City.
Assistant Director, New York City Programs: Diana Dolce (on leave)
Responsible for student support and events across Simon degree and executive education program in New
York City. Coordinator between students’ needs and Rochester campus resources.
Program Assistant, New York City Programs: Irina Ovcharov
Provides program and administrative support.
Assistant Dean, Executive and Professional Programs: Carin Cole
Responsible for the oversight of all Simon School Executive Programs, in addition to leadership of the
Executive MBA (EMBA) program in Rochester and the Rochester-Bern Executive MBA.
Senior Associate Director for Executive Programs: Karen Steiner
Manages student-related processes including registration, grade entry. Liasion to Bursar and Registrar’s
Offices. Supports student-related and class-day matters, including orientation, graduation events, registration
and grade entry, and student/faculty communications.
Additional Members of the Executive and Professional Programs Office and Administration:
Senior Associate Dean of Program Development: Ron Hansen
Responsible for international and executive program development, undergraduate program and the Technical
Entrepreneurship and Management MS program; also Director of the Bradley Policy Research Center and
William H. Meckling Professor of Business Administration.
Senior Associate Dean for Faculty and Research: Ron Goettler
Responsible for faculty assignments and review of faculty evaluations. Chairman, PhD Program.
Responsible for compliance with NYS master’s degree certification requirements.
Director of Marketing and Recruitment: Molly Mesko
Associate Director of Part-time Programs: Anna Rogers
Associate Director for Part-Time Studies: Jennifer Mossotti
Associate Director of Executive Programs: Lee Shannon
Associate Director of Executive Programs: Janet Mejias
Please note that all Simon School personnel are accessible via email using the
firstname.lastname@simon.rochester.edu naming convention.
6
ACADEMIC AND GRADING INFORMATION
Academic Integrity
Significance of Academic Integrity
As an educational institution, the Simon Business School has a significant commitment to
maintain its credibility in the marketplace. Because a graduate degree is an intangible asset, both
faculty and students have strong incentives to assure employers and prospective students of the
quality of the product. Further, honest behavior enhances the quality and fairness of the
educational experience for all of those earning a Simon degree. Therefore, it is an individual and
a collective responsibility of the members of the Simon community to participate actively in
maintaining the highest standards of honesty and integrity by promoting adherence to the Code
of Academic Integrity.
Code of Academic Integrity
Every Simon student is expected to be completely honest in all academic matters. Simon students
will not in any way misrepresent their academic work or attempt to advance their academic
position through fraudulent or unauthorized means. No Simon student will be involved
knowingly with another student’s violation of this standard of honest behavior.
A violation of the Simon School Code of Academic Integrity includes, but is not limited to, the
following: cheating (including using unauthorized cooperation or the use of unauthorized
material in preparing an assignment to be graded); plagiarism (representing the work of others as
their own); changing a grade in connection with any assignment; submitting altered exams for regrading; gaining unauthorized access to exam questions or content prior to the examination;
using, without authorization, the same material in preparing assignments in two separate courses;
use of text or graphics from internet/website sources without specific reference; and lying to
instructors or school administrators. Knowingly permitting dishonest behavior such as
plagiarism or copying is also a violation.
A proven violation of the Simon School Code of Academic Integrity can lead to a failing grade
on an assignment or project, course failure, suspension, and/or dismissal from the program.
7
Process for Handling a Violation of Academic Integrity
Any suspected incident of academic dishonesty in the program should be reported immediately
to the Executive Director. The accused student will be informed of the complaint and of student
rights under University standard polices. The student will also be asked to write a letter
responding to the complaint. The incident will be investigated by the Chair of the Academic
Honesty Committee. If the student denies violating the Academic Integrity Code and if the
investigation does not reveal substantial evidence supporting the allegation, the complaint will be
dismissed.
If the accused student admits violation of the Academic Integrity Code, the student may waive a
formal hearing and accept a sanction determined by consultation among the course instructor, the
Chair of the Academic Honesty Committee, the Executive Director and the Senior Associate
Dean for Faculty and Research.
If the accused student denies the alleged violation but substantial evidence supports the
allegation or if the student admits violation but does not accept the proposed sanction, then there
will be a formal hearing of the complaint by the Academic Honesty Committee (which includes
two to three students, three to four faculty members, and the Simon School Executive Director of
Student Services ex officio). In the hearing the accused student will have the opportunity to
examine and offer evidence, question and present witnesses, and make a summary statement. If
the Committee finds the student guilty it will recommend a sanction. This sanction will
supersede the previous sanction proposed by the subset of the Academic Honesty Committee.
Sanctions can range from failure of an assignment to dismissal from the School.
Details regarding hearing procedures are available from Executive Programs Office. The
accused student is encouraged to discuss the proceedings with the Executive Director throughout
the process. The Executive Programs staff will act as an impartial party.
A report of the hearing, including any recommended sanction, will be sent to the Simon School
Dean. The Dean then may add comments on the report before sending it to the University Dean
of Graduate Studies who will issue the final decision and sanction. The student may appeal the
final decision and sanction to the University Provost. The decision of the University Provost is
final.
Non-Academic Misconduct
All graduate students enrolled at the University of Rochester must adhere to the standards of
conduct set forth in the bulletin Regulations and University Policies Concerning Graduate
Study (refer to www.rochester.edu/GradBulletin/ and click on regulations.) Students are
reminded to follow these rules of conduct in all their endeavors as a Simon student, even
beyond the School’s boundaries. Any case of non-academic misconduct will be addressed at
the University level according to the provisions outlined in the Regulations and University
Policies Concerning Graduate Studies. These bulletins are located in the Graduate Studies
Office, Wallis Hall, Room 257. Copies are also available in the Simon Student Services
Office (Schlegel 202).
8
Degree Requirements
The following requirements must be met to graduate from the MS Program:
• Successful completion of all required credit hours
• Cumulative grade point average of 3.0 or higher
• Grades of 'C' in no more than 20 percent of course work
• No outstanding balance due at the University Bursar's Office
• Student is in good standing
Upon successful completion of the program, the University of Rochester awards the degree of
Master of Science.
Previous or Transfer Credit
Because of the integrated nature of the MSM-NYC and MSHCM-NYC programs, no credit
toward a degree is given to candidates on the basis of coursework completed in any other
program, at the University of Rochester or elsewhere. Grades for graduate courses taken
previously at the Simon School are listed on transcripts but are not calculated into a student’s
cumulative GPA.
Grading System
The University's grading system and grade points for graduate students are as follows:
Grade
A
AB+
B
BC
E
I
W
WE
N
S
AU
Points
4.0
3.7
3.3
3.0
2.7
2.0
0.0
Excellent
Good
Poor
Failure
Incomplete
Withdrew
Withdrew while failing
No grade reported
Satisfactory (courses graded on a pass/fail basis)
Audit
Grading System for Individual Courses
Grades for each course are typically based on a combination of class participation, homework
assignments and/or quizzes, midterm exams, and final exam or final paper/project. Students
should consult course syllabi and discuss performance criteria and current standing directly with
their instructors. Team assignments will receive a team grade unless otherwise noted.
9
Grade Distribution Policy
Faculty assign final grades in adherence to the Simon Business School’s Grading Policy. The
current policy mandates an average class GPA not to exceed 3.5. Any deviations from the
proposed target will require the approval of the Senior Associate Dean of Faculty and Research.
Midterm Exams/Quizzes
If midterm exams are given in class, they will take place during the first class period if possible.
At the discretion of the instructor, midterms may also be given during the off-week and
submitted electronically. If a midterm is scheduled, it will be included in the course outline
distributed on the first day of class. Graded exams are returned at or prior to the next class/
weekend. Whenever possible, only one midterm will be given for each “pair” of courses in a
module.
Final Exams
In-class final exams are 1-1/2 – 2 hours, typically on Saturdays. Exams between class weekends
will be take-home or online exams; the dates listed on the schedule for these exams are
approximate. The instructor will provide more details about the exam mode and due date.
Students are expected to be present (or available for take-home or online exams) at the scheduled
time. Consequences for failure to take an exam at the schedule time are at the discretion of the
instructor, in consultation with program administration. A doctor’s excuse may be requested for
an absence for medical reasons. Exams are typically returned at or prior to the first class meeting
on the weekend following the exam.
Grade Posting
Final course grades are posted online and can be accessed through the Simon Registrar system at
https://simonreg.rochester.edu/registrar-student/home.tap. Please do not call the program office
for grades. Course grades are determined by performance standards set by each professor. The
program office does not share student grades from one course with other instructors, nor do they
share grades with sponsors or other outside organizations without written permission from the
student.
10
Grade Change Requests
Requests for re-grades of any course material (e.g., exams, projects, etc.) must be submitted in
writing to the course instructor within two meetings of the program after having received the
graded material back from the instructor. If the request is for a regrade of the final exam in a
course immediately preceding graduation, the written regrade request must be submitted within
one week of having received the graded exam. Please note that faculty are under no obligation to
re-grade exams or other material.
Students are advised that any graded course material submitted for re-grading must not be altered
in any way from the original. It is recommended that any student who elects to submit an
examination or other document for re-grading first photocopy it in order to reduce the risk of
possible alterations to the original. An alteration could result in charges of academic dishonesty,
which can bear serious penalties including dismissal from the program.
Extra Coursework or Exam Retakes
There are no exam retakes. In addition, professors may not assign extra-credit work to
individual students to result in grade change.
Grades of ‘E’
If a student receives a grade of ‘E’ in a course, he or she will not earn credit for that course.
Students must replace a final course grade of 'E' by registering for the equivalent course (in
Rochester or in the next academic year in New York City), paying the full tuition and completing
the course with a grade of 'C' or better. The passing grade is used to compute the GPA, and
grades for both courses will appear on the official transcript. Students may retake a course only
once. Any opportunity to retake the course via independent study is at the discretion of the
faculty committee and administration of the Program.
Repeating Courses
A student may replace any final course grade by registering and paying the full tuition for an
equivalent course in the regular program and receiving a grade of 'C' or better. Students may be
advised or required to repeat courses to improve their academic records. A student who repeats a
course should understand that the second grade (not necessarily the better grade) is used in
computing the grade point average. Both courses and their respective grades appear on the
transcript, but only the repeated course is calculated in the grade point average. Students may
retake a course only once. Please note that a grade of 'E' must be replaced with a 'C' or
better.
Tutoring Support
Students in need of extra academic support are encouraged to meet with faculty. Program staff
will provide a list of additional resources available upon request.
11
Academic Difficulties
Whenever a student is not satisfied with his/her academic progress, he/she may consult with a
specific course instructor and/or the Executive Director regarding strategies for improvement.
The Administrative Committee monitors the academic progress of all students on a regular basis.
The purpose of the committee is to assist students who are having academic difficulties and to
identify students who have little chance of graduating, so that they do not expend their time and
resources unnecessarily.
To this end, the committee meets periodically and identifies students whose records indicate that
they may have difficulty reaching the graduation requirement of a cumulative grade point
average of 3.0 and fewer than 20 percent grades of C, and provides guidance to those students.
Students are notified in writing of their academic standing. It is always advised, and sometimes
required, that students having academic difficulties meet with the Executive Director for advice
on understanding the problem and developing a strategy for improving performance. The Chair
of the Administrative Committee may provide additional assistance.
Students at or near the end of the first half of the program who clearly have no chance of
eventually meeting the graduation requirements will be dismissed from the program. Students
with a cumulative grade point average of 2.85 or below at this point in the program are typically
dropped. Students with cumulative grade point averages above 2.95 have generally been
allowed to continue into the second half of the program. Cases in between are handled on an
individual basis.
Process for Dismissal on Academic Grounds: Students face the possibility of dismissal if their
academic performance indicates that they are not likely to satisfy graduation requirements.
Right of Appeal: A student who is dismissed from the Program on academic grounds has the
right to appeal the decision of the Administrative Committee. The process requires the student
formally to request reconsideration of his/her case by the Dean of the Simon School. The
petition should take the form of a letter wherein the student communicates any extenuating
circumstances that may have affected academic performance. In addition, the letter should
include the student’s plan for successful completion of degree requirements. Students are
advised to seek the counsel of the Executive Director when formulating their petition. The
decision to uphold or overturn the decision of the Administrative Committee rests in the Dean’s
Office and is final. Should a student be readmitted and then dismissed a second time, the appeal
process is foreclosed.
12
Withdrawal or Leave of Absence
Students considering withdrawal or leave of absence from the program should discuss the matter
with the Executive Director. Students who find it necessary to withdraw or take a leave of
absence must notify the Executive Programs office in writing. Those taking a leave of absence
must return at the beginning of an academic year and may have to repeat courses. Please note
that tuition is non-refundable.
As the Simon NYC degree programs are lockstep cohort programs in a modular weekend format,
there is no official ‘add-drop’ period for program participants.
In the event of unforeseen circumstances affecting a student’s participation in the Simon NYC
programs, the student may officially request to withdraw from the Simon School. Requests to
withdraw must be received in writing no later than 28 days prior to the first session of any NYCbased module in order to receive full refund for tuition and activity fee charges for the associated
module (and all subsequent modules). Thereafter, the student’s financial obligation is calculated
based on the following scale:
Days Prior to Start of 1st
Session in Module
14-27 days
1-13 days
First class session and
thereafter
Tuition Reimbursement
Activity Fee Reimbursement
50%
25%
0%
0%
0%
0%
13
UNIVERSITY POLICIES AND PROCEDURES
University Standards of Conduct
The University has established standards of conduct for maintaining public order and an
appropriate learning environment on University campuses and other property. No member
or guest of the University community may engage in unlawful or disruptive behavior on
University premises or space rented for University purposes, including but not limited to the
following:
• The unlawful possession and use of controlled substances (drugs);
• The unlawful manufacture, distribution, dispensation, possession or use of a
controlled substance;
• Obstruction or disruption of teaching or other University activities;
• Prevention of free movement, such as pedestrian or vehicular movement;
• Possession or use of firearms and explosives; dangerous, destructive, or noxious
chemicals; or any dangerous or apparently dangerous weapons, other than as
allowed by law and University regulation;
• Detention, physical abuse or conduct that threatens bodily harm or endangers the
health of any person;
• Intentional damage or theft of University property or the property of any member
of the University community;
• Entry into living quarters, private offices or working areas of another person
without express or implied permission of that person or of an authorized
University official; or invasion of the privacy of records, data or communications
belonging to individuals, to the University or to others.
Violators of these standards are subject to disciplinary action. The University also reserves
the right to discipline unlawful or disruptive conduct that occurs off campus if the conduct is
associated with a University activity or raises considerable concerns of a threat to the safety
or welfare of the University community. Refer to the Regulations and University Policies
Concerning Graduate Studies Guide for more information.
14
Policy Against Discrimination and Harassment
With one of the most diverse student bodies of all the top business schools, we understand
the value that all aspects of diversity within the student experience - diversity of geographic
backgrounds, cultures, genders, races, ethnicities, academic and work experiences - bring to
your learning environment.
Students as well as faculty and staff are entitled to equal opportunity, equitable access and
equal treatment in University programs and activities. The University prohibits
discrimination against and harassment of individuals or groups of people on the basis of age,
color, disability, ethnicity, gender identity or expression, genetic information, marital status,
military/veteran status, national origin, race, religion/creed, sex, and sexual orientation or
any other status protected by law. These are considered “protected statuses.”
If you believe you have been discriminated against or harassed due to your protected status
or your actual or perceived affiliation with someone who has a protected status, you have
choices about how to respond. It is important that you choose the resolution process that
feels comfortable to you and that you believe is likely to result in a positive outcome. An
often effective first response is to respectfully ask the person to stop the behavior. You could
also ask a counselor in Simon’s Student Services Office, the University’s Title IX
Coordinator or a University Intercessor to explain the various formal and information options
for investigating and resolving the situation.
For detailed information about your options, including the process for filing a formal
complaint, please visit the Equal Opportunity Compliance website at
http://www.rochester.edu/eoc/HarassmentDiscrimination.html or contact Morgan Levy,
Equal Opportunity Compliance Director and Title IX Coordinator, by phone at 585-2757814 or e-mail at Morgan.Levy@rochester.edu.
Religious Observance
As provided in the New York Education Law Section 224-a, students who choose not to register
for classes, attend classes or take exams on certain days because of their religious beliefs will be
given another opportunity to register for classes or to make up the work requirements or exams
they miss, without penalties or additional fees.
15
STUDENT INFORMATION
Blackboard: Course Web Sites
The University of Rochester licenses the Blackboard Learning System to provide an easy
means for instructors to deliver digital content and interactive tools to their students. Go to
http://my.rochester.edu and log in to the student portal with your NetID username and
password. Students will only see courses for which they are officially registered. If there is
no online content available, or the instructor has not yet made the course available, it will not
appear to students. In addition, students with Bursars’ Holds will not be able to access their
courses via Blackboard. If you have questions about your courses in Blackboard, contact the
Simon School’s Blackboard Specialist at blackboard@simon.rochester.edu or
support@simon.rochester.edu.
Closing Due to Inclement Weather or Emergencies
It is the policy of the University of Rochester, in general, to remain in operation and to continue
regular services and schedules despite adverse weather conditions. Due to the difficulty in
rescheduling classes, it is unlikely that classes will be canceled; however, they may be
postponed. As in any case of inclement weather, please use your own judgment with regard to
traveling conditions.
Notification of Canceled Class Sessions
Should there be a need to reschedule a canceled class session, you will receive notification by
SMS message and email. Please reply to the message to inform program staff that we have
reached you. Students are also encouraged to contact teammates directly to ensure all are notified
as soon as possible. If you have any questions, you may contact Janet Anderson at (585) 4650650 (mobile) Melissa Contreras (585) 402-3521.
Rescheduling of Canceled Class Sessions
Should there be a need to reschedule a canceled class session, several alternatives may be
employed based on the individual circumstances:
1. Conduct canceled sessions on alternate class weekend
2. Post videotaped class presentation and accompanying material for mandatory individual
student review
3. Reschedule interactive session with instructor (on premises or webinar/remote) outside of
normal (Monday-Friday) business hours.
Program administration will use best efforts to ensure all class content is available to students
unable to participate in rescheduled session(s).
16
Course Evaluations
Students have the opportunity to provide feedback on teaching and curriculum through course
evaluations administered prior to the final exam. Course evaluation forms are submitted by the
student electronically. These evaluations are reviewed by the Senior Associate Dean for Faculty
and Research and are shared with faculty after grades are submitted. They play a key role in
course development and are used in determining faculty salaries, teaching assignments,
promotions, etc.
Completing the evaluations before the final exam is Simon School policy that has evolved out of
past experience with alternatives. Filling out the evaluations after the exam has had some
negative results: First, it gives instructors the incentive to produce a “feel-good” exam that sends
students away feeling happy about the course and instructor, but does a weak job assessing what
was learned. Second, it tends to produce evaluations that do not present the most thoughtful
version of students’ opinions; instead, the evaluations are to some degree contaminated with
fatigue, residual exam stress, etc.
Some instructors distribute and collect “informal” evaluation forms for their own use to receive
feedback while the course is still in progress.
Coursework and Communication
Students will be given a Simon School e-mail account. Our IT department will send you the
access information. Coursework information is posted on Blackboard, which you will access
with your NetID (see the "Checklist" page on the Admitted Students web site for details).
Additional information about Blackboard can be found in the MBA/MS Technical Guide, also on
the Admitted Students web site.
17
Services for Students with Disabilities
The Simon School implements reasonable accommodations for students with disabilities unless
those accommodations would fundamentally alter the nature of the program or create an undue
hardship on the School. We cannot, however, revise the content of the courses or modify degree
requirements. Defining what is appropriate may take some time and effort and involve a number
of individuals and offices.
In order to arrange for reasonable accommodations, support services or resources, students with
disabilities should provide complete documentation of the disability to the Executive Director or
Associate Director. A licensed physician, psychologist or professional health care provider must
submit the documentation and any recommendations for accommodations. The program office,
in consultation with the University Disability Resource Coordinator, will advise students of the
appropriate procedures for making arrangements with faculty members.
For learning disabled students, the documentation should include:
• a standardized measurement of general intelligence;
• results of academic achievement tests
• results of specialized testing in perceptual, processing and motor skills, when appropriate;
• a case history, including input from parents, teachers, previous records and;
• a complete description of any recommended accommodations.
Students wishing to request reasonable accommodations are advised to notify the Exective
Director upon acceptance to the program.
For more information on services and resources available for students with disabilities, please
contact the University Disability Resources Coordinator (585-275-9125) or visit
http://www.rochester.edu/eoc/ClassroomAccomodations.html.
Once verification of eligibility is determined, the Executive Director notifies faculty of the need
to provide an accommodation. It is the student’s responsibility to discuss details about any
specific classroom needs directly with the instructor.
Electronic Mail
Each Simon Student is issued an e-mail account at the start of the program. This account is
terminated approximately three months after graduation or immediately upon early departure
from the Program.
E-mail will be used by faculty and the program office to inform students about Program policies
and events, changes in assignments, review sessions and other information. Students should
check their Simon School e-mail accounts regularly between class sessions and relay messages
to study team members.
Simon e-mail may be forwarded to an alternate e-mail account by contacting Simon IT for
instruction.
18
Etiquette
In the classroom, students are expected to demonstrate the same professional behavior that they
would in a business setting. This includes, but is not limited to, timely arrival, notifying faculty
and the program office in advance of any planned absence, informing the faculty and staff of the
reason for any unplanned absence, and active but non-monopolizing participation in classroom
discussion. Cell phones should not be utilized during class; phone calls should only be answered
for emergency purposes In addition, laptop computers should be used during class sessions only
as required by faculty. Exceptions (e.g., a laptop being used for note-taking) must be cleared by
the individual faculty member.
It is important to know that some faculty adjust grades based on attendance and/or class
participation. Out of courtesy to others, students should enter or exit the classroom quietly if
class is in session.
The same courtesies extend to your interactions outside the classroom. It is expected that you
will be on time to team meetings and that you will notify your teammates if you plan to be away.
Handouts and Readings
Course materials can be found electronically on the course web site. It is advised that you visit
the web site on Friday and print out anything that you wish to take to class in hard-copy format.
Homework
Homework assignments are usually due in the off-week, with a typical deadline of the end of the
day Tuesday. Assignments are submitted electronically. The corrected assignments are returned
to students at the next class meeting. Please contact each instructor for specific course details.
ID Cards
An ID card session is typically held on the first day of class for the Rochester session. Those
who do not sit for an ID card photo at the scheduled time must go to the ID card office, located
in the Susan B. Anthony Residence Halls. You must also visit the ID card office to replace a lost
ID; the replacement fee is $10.00.
An ID card is required to use the library and athletic facilities, and to gain admission to some
University activities. ID cards can also be used to gain access after hours to Schlegel and
Gleason Halls. Card reader access is available at most entrances. To verify that your ID card is
readable, move it slowly through the reader, magnetic strip down, at the tunnel entrance in Carol
Simon Hall at any time. If the green light comes on, your card is working and you will be able to
enter when the doors are locked.
19
Identification Numbers
The University utilizes eight-digit student identification numbers. The eight-digit identification
number is used in place of the student’s Social Security Number (SSN) in such places as the
athletic center, library and on University forms. The identification numbers do not appear on
University ID cards, but will be provided under separate cover. Students will need to know their
identification number to access grades on line.
Regulations and reporting requirements still require the use of SSN by the University for some
purposes (e.g., Financial Aid, tuition benefits reporting to the IRS).
Immunization
New York State law requires college students to provide proof of immunization against Rubella,
Measles and Mumps (MMR vaccine). A Health History Form must be completed and signed by
your physician and returned to University Health Services before classes begin. If you do not
have a record of the immunization, University Health Services can administer the vaccine for a
fee. All costs associated with this procedure are the student's responsibility.
Information Technology
The Information Technology Department provides software and hardware related support for
Simon School students. Service requests can be submitted to support@simon.rochester.edu.
The Simon School Information Technology Department makes the following recommendations
for the computer you will be using for your school work. Please refer to the MBA/MS Technical
Guide on the Admitted Students web site for further details and information about accessing
coursework files, etc.
Hardware
•
•
•
•
•
Windows Vista/Windows 7 Operating System
CPU: Any should be fine as long as the computer is not older than five years
4GB RAM minimum
80 GB hard drive or greater
Wireless Card
Software
•
•
•
•
Microsoft Office 2010
Adobe Reader
Mozilla Firefox Browser
Anti-Virus and Anti-Spyware applications are strongly recommended
Please note that the Simon School Information Technology Department does not support Macintosh
computers. Students with Macs will be asked to use their own resources to ensure compatibility with
program software and communication requirements.
20
Net ID
Your University NetID is used to access the University’s wireless system and other
systems. You will need your eight-digit University ID number to request a NetID, at the
following location: http://www.rochester.edu/its/netid/ If you forget your passcode or have any
other issues with your NetID, you must contact University IT directly (you can do so through the
web site given above). NetID information will not be released to MSM-NYC staff.
Office Hours
Each instructor will establish a schedule of office hours (on-site and through remote technology)
to be available for student questions and support. Office hours will be communicated at or prior
to the first class session and detailed in the syllabus provided.
Pre-Work
Three to five hours of pre-work may be distributed for each course; this will consist of reading to
assist in the effectiveness of the first day of class. Pre-work is communicated two weeks prior to
the beginning of class.
Registration
Students will be automatically registered for the required courses. MSM-NYC and MSHCMNYC quarters do not always match Simon School quarters. Although courses are listed by
quarters on transcripts, the dates of each course will not be the precise dates of each Simon
quarter. Students who are determined by the Bursar’s Office to have a past due balance will not
be automatically registered until the balance is paid (see “Student Accounts and Registration”).
Rosters
Rosters with students’ contact information may be distributed to faculty and fellow students.
Please inform the office at any point during the year if you have a change of address, phone
number or other contact information so that our registration records can be kept up to date.
Please also inform the office at any point if your billing address changes.
SimonExchange
Some Simon departmental-specific information may be accessed on SimonExchange
(http://simonexchange.rochester.edu) . This can be accessed using your Simon username and
password (the same that are used for your Simon e-mail account).
21
Student Accounts and Registration
All Simon School students must have current student receivable accounts in order to access
course web sites on Blackboard, register for classes, obtain grades or transcripts, obtain any
books or other course materials and attend class. Should a student not register for classes due to
a past due balance for which payment arrangements have not been made, he or she may not
attend classes until his or her financial status is resolved. Questions about student account status
may be addressed to the following offices for resolution:
The Bursar’s Office
The Financial Aid Office
(585) 275-3931 (Meliora Hall 330)
(585) 275-3226 (Wallis Hall Ground Floor)
Study Teams
Because the team concept is an integral part of the MSM-NYC Program learning experience,
study team assignments are made with the following objectives in mind:
• To maximize complementary skills in each team
• To provide mutual support to effectively manage the accelerated pace of the weekend
graduate program.
As a rule, there are no changes to study teams for “personal” reasons. As in the world of
business, differences in working/personal style or friends wishing to work together are not
considered justification for changes in teams. Team problems (e.g., an individual being
consistently unprepared to contribute to the study team meetings) should first be addressed
within the team. It is suggested that team members use the available communication technology
to overcome any scheduling difficulties. If the team is unable to solve a problem, it should then
be brought to the attention of the Executive Director, who is available to advise regarding
coaching and guidance.
Grading and Team Projects:
Students’ grades are determined by a combination of individual performance on exams and
sometimes homework, joint work with teammates on homework and/or projects, and class
participation. Individual faculty determine the weighting of these different factors in grades.
In many courses, faculty design projects for students to complete as teams. One objective of
team projects is to provide substantive assignments that allow for learning about the subject area
and learning about the process of collaborative professional teamwork. In order to provide
incentives for the entire team to participate and become knowledgeable about the project,
project-related questions are often placed on examinations. Team projects/homeworks should be
completed within the assigned team. Collaboration with members of other teams is not allowed
unless approved by the professor. Unauthorized collaboration with other students would
constitute a breach of the Simon School Code of Academic Integrity.
Peer Review:
To provide additional incentives for all team members to participate fully in team assignments,
faculty use peer evaluations as a factor in determining students’ grades. Team peer reviews may
be distributed to students at the end of each course.
22
Textbooks
Required course textbooks are provided by the program. They are usually distributed prior to the
first day of each course, typically on the last session day of the preceding module.
Transcripts
Unofficial transcripts can be requested through the office (or Simon School Registrar). You can
also access your grades in the student information system at
https://simonreg.rochester.edu/registrar-student/home.tap. A link may also be found on the
Simon Registrar’s web site (http://www.simon.rochester.edu/why-choosesimon/registrar/index.aspx).
Official Transcripts must be ordered, by the student or graduate, from the University’s
Registrar’s Office. For your convenience, the web site for the Registrar’s Office has a transcript
request form that you may print out to mail or fax in. The form and instructions can be found at
http://www.rochester.edu/registrar/transcripts.html
The request may be mailed to the Office of the University Registrar, University of Rochester,
Box 270038, Rochester, NY 14627-0038. You can also fax your request to (585) 275-2190. If
you have any questions, their phone number is (585) 275-5131. Requests will be processed
within three to five business days.
Tuition Payments
Tuition, which includes both academic tuition and fees (textbooks, software, meals, events, etc.)
is billed each academic quarter to the person indicated on the student’s Payment Plan
Agreement. Students are required to submit an online payment plan agreement prior to
enrollment in the Program. Please inform the program office regarding any changes to your
billing address.
Bills are sent from the University Bursar’s Office approximately 25 days in advance of the due
date and will indicate exact due dates. Invoices are typically due the 10th of the month in which
the module begins. Failure to pay in a timely fashion will result in late payment fees and denied
access to course content in Blackboard. Students who are determined by the Bursar’s Office to
have a past due balance will not be automatically registered for courses until the balance is paid.
A $2,000 deposit is due upon acceptance to the program and is subtracted from the first payment.
All tuition payments and deposit are non-refundable and non-transferable.
23
CLASS LOCATION: NEW YORK CITY
Location
Manhattan class sessions take place at the New York Law School campus, located at 185 W.
Broadway (at Leonard Street), in Tribeca.
The campus is one block from the Franklin Street subway station and a short walk from Fulton
and Canal Street stations
Facilities Access
Access to the New York Law School facility is available daily from 7:00 a.m. – 1:00 a.m. with
your New York Law School ID. Please be prepared to show other identification if you do not
have your NYLS ID, and security personnel will assist you.
The Mendik Library is available for student use. As library hours may change depending on
academic term or student breaks, please visit http://www.nyls.edu/library/libraryinformation/hours/ or call (212) 431-2332 for up-to-date library hours. Study groups are
welcome to use Group Study Rooms in the library on a first-come, first-served basis.
The phone number for New York Law School is 212-431-2100.
Program Offices
The Simon NYC Offices are located on the 5th floor of C Building.
Class-Day Support
NYLS provides a porter and AV/IT support to the Simon School during program hours. Simon
program staff will also be present each weekend class is in session.
Wireless Access & Course Material
Free wireless service is available to students. Students are requested to bring any required printed
material/handouts to class, as copy center support is not provided at the facility.
Video Recording
The Simon School will coordinate on-site video recording of program sessions. Access to this
material is provided by contacting the program staff directly to arrange viewing (see ‘Absence’
section).
24
CLASS-DAY INFORMATION
Absence
Because interactions in class are an important part of the learning experience, all class sessions
are essential. If you are absent from class due to illness, injury or family emergency, you should
consult your teammates, faculty members and Blackboard web site as quickly as you are able in
order to make sure that you receive proper materials for the class(es) you miss. If you know that
you will be unable to attend a class please contact the Program office, your teammates and/or
faculty members in advance if possible.
Video recording of class sessions will be made available for review purposes and on an asneeded basis for those who have an excused absence. Students should contact instructors
directly for approval to view the recorded content.
Students who miss a substantial portion of the classes for a course, or who fail to be available for
an exam, may be penalized for their absence, at the discretion of the instructor.
Audio Recording
Students may record classes with their own audio recording equipment at any time.
Class-Day Schedule
Saturday
8:00 - 8:30
8:30 - 10:00
10:00 - 10:15
10:15 - 11:45
11:45 - 12:30
12:30 - 2:00
2:00 - 2:10
2:10 - 3:40
3:40 - 3:50
3:50 - 4:50
Breakfast
Period I (or Exam)
Morning Break
Period II
Lunch
Period III
Afternoon Break
Period IV
Late Break
Period V
Sunday
8:00 - 8:30
8:30 - 10:00
10:00 - 10:15
10:15 – 11:45
11:45 - 12:30
12:30 - 2:00
2:00 - 2:15
2:15 – 3:45
Breakfast
Period I
Morning Break
Period II
Lunch
Period III
Afternoon Break
Period IV
25
Meals
A continental breakfast, lunch, snacks and beverages are provided for students on all class days.
Name Tents and Nametags
Name tents are provided to assist the faculty and classmates with student names. Please retain
your name tent for use in each class day.
Residency Weeks
In addition to the NYC-based modules, students will attend class in residency weeks in
Rochester, New York.
Group travel and accommodations will be provided by the Simon School, as well as meals for
group events. Students are expected to travel to Rochester on Sunday morning and return to
New York City on Saturday morning during the July residency week.
Guest travel and accommodation and any special travel arrangements are the responsibility of the
student.
Special Sessions
From time-to-time, guest lectures will be provided to enhance the classroom experience.
Depending on each lecturer’s availability, the lunch period or class day may be extended to
accommodate a mid-day or end of day session. Please keep your schedule open until 5 pm each
class day to ensure effective participation in all program events.
26
ACTIVITIES AND EVENTS
Orientation
Orientation is scheduled for incoming students in March, just prior to the beginning of classes.
This session provides basic background information necessary for a smooth transition into the
program. Attendance at Orientation is mandatory.
Other Activities
Social events and guest lectures will be scheduled occasionally and announced in advance.
NYC students will also be included in Simon Alumni activities in the Tri-State area whenever
possible.
Graduation
The MSM-NYC and MSHCM-NYC degree, currently registered as a Master of Science in
Management, will be conferred at the end of the Simon School’s academic year. Students are
welcome to attend the Rochester commencement ceremony detailed below. A separate
celebration will be scheduled in late March/early April in New York City following successful
completion of the international residency module.
The Commencement ceremony is held on a Sunday in mid-June at the Eastman Theatre in
downtown Rochester. While the ceremony begins at 10:00 a.m., students must arrive by 9:15,
and guests must arrive by 9:30. The ceremony usually ends by noon. Students may invite an
unlimited number of guests.
27
UNIVERSITY RESOURCES AND SERVICES
(for Summer Session)
Banking
Chase Bank provides full-service banking in the lower level of Todd Union. ATMs are located
in the lower level of Todd Union, the second floor of Wilson Commons and at the Library Road
entrance to Rush Rhees Library. Phone: 275-4560.
Monday – Friday:
9:00 a.m. – 5:00 p.m. (Summer: 9:30 a.m. – 4:00 p.m.)
Hours may be reduced during undergraduate semester breaks and during the summer.
Bookstore—River Campus
Barnes & Noble Bookstores operates a branch at College Town (corner of Elmwood Avenue and
Mount Hope Avenue) The bookstore carries textbooks, paperbacks and hardbound bestsellers in
a variety of subjects. They also carry University souvenirs, school supplies, greeting cards,
sundries and snacks. Phone: 275-4012. Web site: http://urochester.bkstore.com/bkstore/content
Monday - Friday:
9:00 a.m. – 9:00 p.m.
Saturday:
10:00 a.m. – 9:00 p.m.
Sunday:
10:00 a.m. – 8:00 p.m.
Hours may be reduced during undergraduate semester breaks and during the summer.
Business and Government Information Library
The Business and Government Information Library is located on the second floor of Rush Rhees.
The library houses a reference collection consisting of directories, handbooks and indexes,
including CD-ROM indexes and databases, current periodicals and newspapers. Books and
bound periodicals supporting business and economics research are located in the stack areas of
Rush Rhees Library.
Students can access resources online by visiting the homepage at www.lib.rochester.edu/mgt.
Connections to databases, e-journals, statistics and research guides are available. Librarians and
trained staff can assist in navigation of resources at the library. Reference service is available on
a drop-in basis or by appointment most evenings after 5:00 and on Saturdays during the
academic year.
Monday - Thursday:
Friday:
Saturday:
Sunday:
8:00 a.m. – 8:00 p.m.
8:00 a.m. - 5:00 p.m.
12:00 – 5:00 p.m.
Noon – 8:00 p.m. (Summer: closed Sunday)
Hours are reduced during undergraduate semester breaks and during the summer.
28
Computer Sales
The University Computer Store participates in educational discount programs with several
companies and offers equipment, software and other supplies at special discount prices. A
University ID card is required in order to make a purchase. Computer Sales is located in the IT
Center of Rush Rhees Library. Their web site is www.rochester.edu/its/css/
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Hours may be reduced during undergraduate semester breaks and during the summer.
IT Support
For Simon IT support, please contact: support@simon.rochester.edu or 585-275-4407.
Post Office
A full-service United States Post Office is located in the lower level of Todd Union.
Monday - Friday:
Saturday:
9:00 a.m. – 5:00 p.m.
10:00 a.m. – 2:00 p.m. (Summer: closed Saturday)
Hours may be reduced during undergraduate semester breaks and during the summer.
Security
You can dial “13” from any University telephone in the case of an emergency. For nonemergency situations, please dial extension 5-3333 ((585) 275-3333 outside of the University).
The Blue Light phones located throughout the campus may be used to report any emergency. No
need to dial—just pick up; your call is automatically answered, and your location identified.
29
REFERENCE
Simon School and University of Rochester Telephone Numbers and Locations
Program Administration and Staff
Program Office (general number)
Program Fax Machine
Janet Anderson, Executive Director, Professional Programs
Melissa Contreras, Associate Director of MS Finance NYC
Sarah O’Rourke, Associate Director, NYC Programs
Diana Dolce, Assistant Director, NYC Programs
Irina Ovcharov, Program Assistant, NYC Programs
Carin Cole, Assistant Dean, Executive & Professional Programs
Doris Griffin, Program Assistant, Executive Programs
Karen Steiner, Senior Associate Director of Executive Programs
(585) 275-3439
(585) 244-3612
(585) 276-3377
(585) 465-0650
(mobile)
(585) 402-3521
S204
S204
S204A
(on leave)
(585) 275-2515
NYC
202E
(585) 275-2937
(585) 275-5247
(585) 275-3148
S204C
S204
S204B
NYC
Mailing Address
Simon New York City Programs
Executive Programs Office
Simon Business School
University of Rochester
204 Schlegel Hall
PO Box 270107
Rochester, New York 14627-0107
Simon School
Simon School Bulletin (a recorded message)
Andrew Ainslie, Dean
Ron Goettler, Senior Associate Dean, Faculty & Research
Ron Hansen, Senior Associate Dean of Program Development
Executive Director of Information Technology
Information Technology Support
Simon School Registrar’s Office
Building Key:
S = Schlegel Hall
CS = Carol Simon Hall
University of Rochester
30
(585) 275-5082
(585) 275-3316
(585) 275-8920
(585) 275-2668
(585) 275-4409
(585) 275-4407
(585) 275-3533
CS2-202H
CS2-202E
CS3-110H
S401F
S404F
S304
Bookstore
Bulletin — University (a recorded message)
Bursar's Office
Business and Government Information Library
Computer Sales
Disabilities Resources Coordinator
Graduate Registrar
Learning Assistance Services (Vicki Roth)
Security Emergency
Security Non-Emergency
University Health Service (Medical Center)
University Health Service (River Campus)
University Intercessor (Frederick Jefferson)
University Intercessor (Lynnett Van Slyke)
31
(585) 275-4012
(585) 275-6111
(585) 275-3931
(585) 275-4482
(585)275-8353
(585) 275-9125
(585) 275-5131
(585) 275-9049
13 (from UR)
(585) 275-3333
(585) 275-2662
(585) 275-6161
(585) 275-2867
(585) 275-9125
College Town
Meliora 330
Rush Rhees Library 354
Fauver Stadium
Wallis Hall
Lattimore 225
Lattimore 107
Medical Center G-5097
SBA Residence Halls
Wallis 200