Senior Departmental Information System Coordinator
$5,106 - 6,969 Monthly
Final Filing Date: Open Until Filled.
Exam #16/43J09/04LA
Priority Screen Date: Thursday, May 19, 2016. Applications received after May 19th, will be screened on an as
needed basis.
The Monterey County Sheriff's Office, Health Department and Emergency Communications Department are
currently seeking motivated individuals to fill Senior Departmental Information Systems Coordinator (DISC)
vacancies.
Sheriff’s Office:
This position is under the Administration Operations Bureau-Information Systems Unit and is responsible for
installing department specific software; assisting mobile data users with user and device connection support;
provides full hardware support to mobile computers, including hard drive swaps, coordinating with County Fleet
Management for wiring installations; acts as a liaison between the department and local law enforcement for law
enforcement application support; and works with confidential and sensitive data at all times.
Health Department:
This lead position in the Administration Bureau will be part of the Operations team of Health IT. This position is
responsible for the software, hardware, and peripheral device evaluation and support proprietary to Health
Department users operating in a diverse environment. The incumbent facilitates the enterprise support needed
from County Information Technology.
Emergency Communications Department:
The ideal candidate will have experience working in an emergency communications center. This is a technical,
hands‐on position responsible for the administration of the Center’s emergency communication systems and
applications, CAD system, 9-1-1 telephone and radio dispatch systems, voice logging recorders and other
associated networks, systems, and applications.
The Eligible List established by this recruitment process may be used to fill current and future vacancies as they
arise County-wide.
EXAMPLES OF DUTIES:
 Acts as a resource for users of automated system applications; Answers questions and resolves problems
related to use and operation of the application; Coordinates a central help desk to resolve problems.

Coordinates with computer support personnel in identifying and resolving problems with the system,
including programs, workstations and other related hardware and software.

Confers with operating department personnel regarding changes in manual and computer system design;
Collaborates with others to improve the effectiveness of the system and to make recommendations for
systems and procedures improvements; Stays abreast of the new automated systems procedures, and
prepares on-line bulletins to inform users of changes or additions.

Documents and tracks system problems and writes reports on issues; Writes or assists in writing and
revising procedures, instructional materials or staff development tools for systems-related training.
THE SUCCESSFUL CANDIDATE:
Will demonstrate the following knowledge, skills and abilities:
Working knowledge of:

Capability and limitations of various computer operating systems including DOS, Windows and networks;

Computer applications used in data management;

Terminology related to computer hardware, software, network and peripheral equipment;

Some positions may require working knowledge of the functions, regulations, services, programs and
operations of the specific department;

Analytical Processes
Some Knowledge of:

Training methods and techniques of information systems applications;

Methods of error research and troubleshooting;

Some positions may require some knowledge of specialized automated systems and general applications
unique to the operating department from a user perspective.
Skill and Ability to:
Evaluate and interpret automated information systems functions from a user perspective; Identify, evaluate, and
research application systems problems and coordinate corrective actions, as required, with computer support
personnel; Gather information and analyze data to establish and maintain system user protocol; Make
recommendations for system and operational enhancements; Read and comprehend written materials on a wide
variety of application system subjects; Maintain confidentiality of information in accordance with legal standards
and/or County regulations; Organize, prioritize, schedule and coordinate work flow to meet project deadlines;
Communicate effectively with all levels of staff in the organization both orally and in writing; Provide excellent
and courteous customer service, establish, and maintain effective working relationships; Utilize effective
judgment regarding establishment and maintenance of application system features such as registration, user
profiles, system access security, e-mail administration, and appointment schedule templates.
ADDITIONAL INFORMATION:
Conditions of employment include, but are not limited to:
Required Conditions of Employment

Some positions may require applicants to possess a valid California C driver license issued from the CA
State Department of Motor Vehicles at the time of hire

Some positions may require applicants to successfully pass a complete background/suitability process,
which includes a voice stress analysis or polygraph examination.
To view the complete job description visit the Monterey County Website:
http://www.co.monterey.ca.us/personnel/specifications.asp
Benefits:
Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our
website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the
Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU)
prevail over this listing.
Notes:
This classification is covered by a MOU between Monterey County and SEIU Local 521, as a condition of your
employment, you will be required to pay a salary deduction of appropriate fees upon hire. Employment is
contingent upon acceptable documentation verifying identify and authorization for employment in the U.S. If
you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be
eligible for the benefits listed in the summary. If you believe you possess a disability that would require test
accommodation, please call the Human Resources Analyst at (831) 755-3744.
Application and Selection Procedures
Apply On-Line!
Applications may also be obtained from and submitted to:
Monterey County Sheriff’s Office, Human Resources
Attn: Charlotte Garcia, Human Resources
1414 Natividad Rd.
Salinas, CA 93906
Email: garciacs@co.monterey.ca.us
Phone: (831) 755-3702
Fax: (831) 755-3828
Our Website: www.co.monterey.ca.us/personnel
The selection process is tentative and applicants will be notified if changes are made.
The competitive selection process includes submittal of required application materials. A complete application
packet will include:
 A completed County of Monterey employment application
 Responses to the supplemental questions
Priority Screen Date: For a guaranteed review, all required materials must be received by Thursday, May 19,
2016. Applicants who fail to provide all required materials will not be considered. Resumes, cover letters,
letters of interest and other correspondence will not be accepted as a substitute for required application
materials. All required application materials will be competitively evaluated. This selection process is tentative
and applicants will be notified if changes are made.
Those applicants who are determined to be the most appropriately qualified will be invited to participate further
in the selection process. To assess applicants’ possession of required qualifications, the process may include
an oral examination, pre-exam exercises, performance exam, and/or written examination. LA-4/27/16
Monterey County is an Equal Opportunity Employer and a Drug-Free Workplace
SUPPLEMENTAL QUESTIONNAIRE AND INSTRUCTIONS:
SENIOR DEPARTMENTAL INFORMATION SYSTEM COORDINATIOR
EXAM #16/43J09/04LA
1.
The required application materials include responses to the supplemental questions. Applicants who fail to
provide all required materials by the given deadline will not be considered. Supplemental questions
responses must be numbered and each question must be addressed separately. Resumes, cover letters,
letters of interest and other correspondence will not be accepted as a substitute for the required application
materials. Failure to respond or provide a complete response to the supplemental questions will eliminate
you from further consideration.
I have read and understand the supplemental questions instructions.
2.
Describe your experience that reflects your knowledge, skills and abilities in computer hardware, computer
networks, peripheral equipment and system applications.
3.
Describe in detail your experience in the use of data management computer applications and how you
apply this information to improve productivity.
4.
Describe the steps you might follow to research and resolve a problem in a computer application.
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Print Name
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Date