Get your career in gear today in the fast paced world of temperature controlled logistics. Put your education to work now and quickly move from data management and scheduling to more challenging roles in truck brokerage, driver management, customer relations, planning, cost accounting or bid process management. Managing the logistics and safety of our nation’s food supply chain has created many opportunities. Get on the cutting edge of the next “Big Thing” with a company that is committed to innovation.
Fleet Operations Dispatcher position requires someone who is highly motivated, has an outstanding attention to detail, with a high level of initiative, integrity and leadership, with a strong background in communication.
Live in the sunshine on California’s beautiful Central Coast just minutes from
Monterey Bay and Santa Cruz.
Great starting salary, full medical, dental, Rx, and vision benefits with 401k
Plan and paid sick and vacation time.
A degree in logistics is preferred but relevant experience may be acceptable as well.
You must be willing to relocate near Hollister, California as this is a full-time position. Apply by sending your resume, cover letter, and desired salary to recruiting@brentredmond.com
, or apply online at www.brentredmond.com
.

Title:
Reports to:
Department:
FLSA Classification:
Fleet Operations Dispatch Manager-Night Shift
Fleet Operations Manager
Fleet Operations
Exempt
Job Summary/Overview:
The Dispatcher position is responsible for creating and managing all freight movements, truck dispatch, shipment tracking and customer service of 100+ company drivers and owner/operators.
The right candidate will be able to use independent discretion and judgment to plan and implement freight movements that directly impact the company financially by taking into account client needs, driver needs, specific freight concerns, and compliance issues. This position should be highly motivated, possess exceptional sales and telephone skills and have outstanding attention to detail.
Essential Responsibilities/Duties:

Use independent discretion and judgment to create and dispatch movements.

Manage and assign drivers/trucks to movements and manage the pickup, stop-off and delivery times

Supervise drivers in carrying out their assignments

Supervise dispatch support employees in their daily duties

Manage order entry files, recurring load files and online order maintenance

Communicate with drivers, customers, vendors, etc. in a professional manner

Ability to use satellite tracking to communicate with truck driver units

Must be able to make independent decisions under pressure that directly impact the company financially

Must have the ability and willingness to use independent discretion to terminate the employment of a driver as necessary to protect the interests of the company and public safety

Participate in the orientation program for new drivers. Assist and coordinate orientation details with departments and the driver as needed

Participate in driver training and ongoing driver evaluation, including driver performance reviews and driver discipline as necessary

Provide senior management with comprehensive reports, updates, information, suggestions and feedback on policy trends and concerns related to the successful flow of business operations, impediments to the flow of business, and safety and compliance as needed

Address current driver questions and route concerns to the appropriate department as needed

Perform other duties as assigned.
Requirements:

Associates degree, Bachelor’s degree or equivalent combination of education and work experience. Knowledge of the transportation industry (refrigeration) preferred. Previous call center experience is a plus.

High level of honesty, integrity, energy, and personal accountability


The ability to work independently with minimal supervision and excel in a results only work environment

Knowledge of trucking operations, DOT/FMSCA rules and regulations including hours of service

Excellent organizational skills with the ability to prioritize workload and manage multiple projects to meet deadlines in a fast paced environment.

Ability to manage sensitive and/or confidential documents and information

Ability to read, write, talk and hear; add, subtract, multiply and divide

Strong computer skills with knowledge of Excel, Word and web based applications along with the ability to learn industry specific software is required

Prompt and reliable daily attendance at assigned work location

As a 24/7 operation, this position requires 40 plus hours a week, including some weekends as this is a night shift of 4 nights on and 4 nights off in rotation.
Physical Requirements:

Require considerable concentration and focus. It is subject to stress caused by a changing environment, diversity in the organization, tight deadlines and workload.

Normal concentration/intensity, which includes prolonged mental effort.

Normal memory, taking into consideration the amount and type of information.

Advanced complexity of independent discretion and decision making

Normal physical mobility, which includes movement from place to place on job taking distance and speed into account.

Normal physical strength to handle routine lifting and transporting of moderately heavy objects, such as computers and peripherals up to 35 pounds.

Position requires sitting for long periods of time.
Work Environment:
The duties of this position are typically performed in an office setting with normal ranges of temperatures and a moderate to high level of office background noise. The majority of duties are performed while sitting at a desk. Communication typically occurs through face-to-face interaction, as well as via e-mail, telephone and written correspondence. This job also requires the ability to use other office equipment such as a copier, fax machine, etc. Occasionally travel to meetings throughout the office and at other company office sites and client locations (10%-
20% travel). Constantly work in a team environment, effectively and efficiently achieving goals, improving processes and resolving problems.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.