U T S S T R A T E G I C P L A N N I N G : Q U A R T E R L Y
P R O J E C T / E V E N T P L A N N E R F O R 2 0 1 5 - Q 4
ID#
15.1.4
15.3.2
15.3.3
15.3.5
Project/Initiative
IBM Support - Incident, Change, Release,
Problem and Demand Process Design
UTS Intranet
Digital Asset Management
15.4.1
ServiceNow Configuration Management
Database
Knowledge Management
Starting Ending Notes
7.1.2015 10.23.2015 Design and implement processes in ServiceNow tool
8.3.2015 11.30.2015 Design an UTS intranet site to replace UTS Insider
7.4.2015 11.13.2015 Develop digital asset management strategy, plan and staffing.
7.5.2015 12.31.2015 To support IBM contract we need to develop a CMDB and populate with EA systems
10.1.2015 12.30.2015 Develop Knowledge Management strategy, plan, process and staffing
ID#
15.4.1
15.4.2
15.4.3
15.4.4
Project/Initiative Starting Ending Notes
UISO Website Update
Establish Information Security Advisory
Council
National Cyber Security Awareness
Month required to comply with new State of South Carolina security policy requirements.
10.1.2015 12.31.2015
The UISO website will be updated to reflect program changes, improve navigation, and streamline content organization.
10.1.2015 12.31.2015 Develop charter, establish membership, and initiate meetings with advisory council to provide advice to the CISO on information security strategy, priorities, and tactics.
10.1.2015 11.1.2015 Develop and execute system-wide cyber security awareness efforts, including workshops, training sessions, executive briefings, and other awareness activities.

University Information Security Office Cont’d.
15.4.5 Symantec DLP Infrastructure Update 10.1.2015 12.31.2015 Upgrade Symantec DLP software and hardware infrastructure to latest release.
15.4.6
15.4.7
Security Information and Event
Management System Expansion
Perform Health Information
Technology HIPAA Gap Analysis
10.1.2015 12.31.2015 Install and configure SIEM System event collection infrastructure at USC Aiken
Campus.
10.1.2015 12.31.2015 Perform a HIPAA compliance gap analysis to assist HIT in ensuring that their people, processes, and technology comply with applicable regulations and best practices to establish credibility as a service provider.
ID#
15.1.1
Project/Initiative
PeopleSoft finance implementation
15.1.2 Pinnacle Upgrade
Starting Ending
1.7.2015 12.31.2015
Notes
Continue to refine processes/workflows; to begin preparation for
HR/Payroll phase, which will involve travel, desktop SLAs, and NSR
(services tied to Payroll)
1.7.2015 12.31.2015 AES Migration -Continue to develop and review plan and to meet with Inventory Management regarding inventory needs to accomplish this migration

ID#
15.3.1
Name
Workforce Planning Project
15.1.4 SPUR Employee Recognition
Program and Leadership
Program
15.3.3 UTS Bonus Program for 2015-
16
15.4.1 360 Leadership Survey
Starting
7.1.15
Ending
12.31.15
Notes
Workforce planning to provide succession planning, prepare the future blue print of UTS.
1.2.15
7.1.15
12.31.15 Coordinate and organize UTS employee activities and recognition programs throughout the year. The SPUR and Leadership programs. Several employee events are planned.
6.30.16 Coordinate and implement the UTS Bonus Eligibility Program for 2015-16
10.1.15 12.31.15 Coordinate the 360 Leadership survey project for UTS
ID#
14.3.1
Project/Initiative
USC-CSR (Calendar Space Reservation system)
15.1.2 PeopleSoft OnBase
15.1.3 MF Decommissioning
15.1.4
13.3.5
PeopleSoft Data Warehouse
Backup Systems Enhancement
14.2.9 Beyond the Classroom Matters
Starting
9.2.2014
Ending
12.30.2015
3.30.2015
1.20.2015
3.30.2015
1.1.2016
6.30.2016
1.1.2016
Notes
Columbia Campus Space Reservation live and in use by trained schedulers; continuing training of schedulers and increase usage. Calendaring go-live for School of Music Nov 1; USC Aiken and Beaufort live; Upstate implementing with Nov go-live planned
Closing separate project and rolling into OneCarolina
PeopleSoft implementation plan
Continuing engagement of Student Systems Data Stewards to transition off mainframe; identifying and working with dataset owners to transition off mainframe
Implementation Discussions
9.2.2013 8.31.2015
6.26.2014 9.30.2016
UPS Upgrade on hold pending funding
Project rescoped to include required information from
newly acquired grant funding; working with IBM to
generate scope documents, system requirements and
system mock-up; Note end date change….

Project Management Office Cont’d.
12.3.7 Firewall Conversion
14.4.8 Digital Media Management
15.3.11 Office 365Live for FacStaff
15.3.12 Wireless Upgrade
15.4.1 Alertus Emergency Notification
15.4.2 Windows10 Testing
15.3.10 Avaya Phone Switch Phase II
7.7.2012
10.28.2014
9.1.15
9.1.15
10.6.15
10.1.15
7.31.2015
10.31.2015
12.31.16
6.30.16
9.1.16
6.30.16
Conversions scheduled, communicated and in process per outlined timeline
Document pilot test results, projected costs of
support and maintenance, recommendations as to an
enterprise distribution model of management
software
Developing requirements, schedule, budget and scope
Developing scope, schedule, implementation and
Communication plan
Developing scope, requirements, vendor
implementation plan, schedule and UAT plan
Developing scope, schedule, and communication plan
9.1.2015 1.31.2016 Establish off campus survivable site; migrate to SIP
Trunks; discontinue PRI circuits; training

ID#
15.1.1
15.1.6
15.3.1
15.1.7
15.1.9
15.3.2
15.3.2
Implement New Model for Classroom
Technology Support
Develop New Rate Structure
Project/Initiative
Avaya Telephone System Upgrade – Phase 2
Starting Ending Notes
5.23.2015 11.20.2015 After initial upgrade and installation of Avaya Phone System, implement advanced feature sets along with SIP trunking and Co-location for DR site.
1.2.2015
7.1.2015
12.31.2015 Implement phased approach for classroom technology support model for renovation to include campus-wide embedded support staff. Plan includes 5 additional full-time positions.
10.30.2015 Develop new rate structure for services provided by CICS
Campus Wireless Infrastructure Refresh and
Remediation.
Campus Switch Infrastructure Refresh Plan and Installation
1.2.2015
1.2.2015
12.31.2015 Assess wireless deficiencies across Columbia campus and make necessary remediations with additional equipment to include additional APs, external antennas and cabling as needed. Based on 3800 APs to be installed.
12.31.2015 Installation of prioritized 10/100 switch locations throughout campus.
Based on 900 data switches to be installed
Upgrade Fiber Infrastructure
Develop Design for Network Core
Infrastructure Refresh
7.1.2015
7.1.2015
12.31.2015
Continue upgrade of buildings with Single-Mode fiber for outside plant and riser feeds. Estimated cost $10K per building.
9.30.2015 Develop design for enhanced 40GE/100GE network core to include plans for Research DMZ

ID# Project/Initiative
15.4.1 Blackboard Upgrade
Starting Ending Notes
12.17.2015 12.19.2015 Blackboard will be upgraded to the latest version
15.4.2 Explore the possibility of replacing Adobe
Connect w/ Blackboard Collaborate
15.4.3 Adobe Connect 9.3 Upgrade Evaluation
15.3.1 Law Center Training Room
ID#
DE-
13.3.1
DE-
15.1.2
DSI-
15.3.5
DSI-
15.2.1
10.6.2015 TBD
10.6.2015 TBD
9.1.2015 11.1.2015
We will begin testing Blackboard Collaborate.
UTS will start testing Adobe Connect release 9.3 in October. Connect 9.3 will provide screen sharing, whiteboard, in-meeting and other usability enhancements.
A training room is being built in the Law Center. Participant computers will be installed in the training room.
Project/Initiative
Virtual Desktop Pilot Completion 9.27.2013 12.15.2015 The Virtual Desktop Infrastructure (VDI) testing and pilot phase has closed. Rates have been approved to the Board of Trustees. Infrastructure is full. Planning for expansion for new service offering.
Virtual image management for
Virtual Desktops
Starting
1.1.2015
Ending
12.15.2015
Notes
Migration to VMWare’s App Volumes with enterprise licensing will resolve management issues when we expand the service offering.
Windows 10 Rollout
PC Refresh for UTS
9.1.2015
5.1.2015
12.31.2015 Testing of Windows 10 for Enterprise support has been completed so we can support users starting to upgrade. A formal project to fully test impact of rolling out the OS in our SLA image is underway.
10.30.2015 Updated inventory and refresh spreadsheet to include items received back from IBM employees and what is already in stock. (Assuming no reuse and replacement of all out of warranty)

Data Center Services Cont’d.
MF-
14.2.1
SI-
15.1.5a
Mainframe Decommission
ServiceNow CMDB
SI-
15.1.5
DNS Refresh
SI-
15.1.10
Office 365 Transition
SI-
15.1.11
UPS Project
SI-
15.1.13
Enterprise Storage Upgrade
SI-
15.2.18
Backup Strategy
SI-
15.2.28
POD Compute and Storage
6.1.2014
6.30.2016 The completion of OneCarolina project phase 1 and phase 2 will remove the use of the mainframe for Student, HR, Finance and Payroll software. As we continue to implement Banner and PeopleSoft, we will be phasing out the mainframe. During this period the project team is executing the communication plan as well as identifying enterprise replacement solutions and consultation for departments that need to migrate function and data.
1.1.2015 6.30.2016 The coordination of planning, design, and implementation of a configuration management database (CMDB) within our ServiceNow software. A CMDB is a repository that is intended to hold a collection of IT assets that are commonly referred to as configuration items (CI), as well as descriptive relationships between such assets. Having this in place will help identify problems in our critical systems and their relationship to other systems.
1.15.2015
10.30.2015 This is a project to replace the 8 Physical servers that operate our internal DNS and
TIME services. These servers are 5+ years old.
1.1.2015 6.30.2016 We have begun the project planning for the migration to Office 365 in the cloud. This will allow the merging of faculty, staff and students as well as open the use of many online products Microsoft Offers. Part of this project will be to evaluate our SPAM systems that are in place. (Estimated from Microsoft Scope of work)
1.15.2015
12.31.2015 Install 3 new UPS systems and replace existing PDU’s – connect remainder of Annex on generator
1.20.2015
11.30.2015 We have installed the new storage options with EMC’s XtremeIO, VNX 5600, and
Isilong. We are currently migrating from old storage to new.
6.1.2015
3.30.2015 We are reviewing our backup strategy for the enterprise and will be determining the most cost effective and flexible approach. This will evaluate additional products as well as a review of our existing use of Commvaut.
6.15.2015
10.31.2015 This project is the combination of the XIO and UCS Server upgrade and storage upgrade project. This has been undertaken to bring needed storage and server capacity online. It is a new “Converged” architecture that will help us better define storage and compute resources. 1 POD estimated, but if PeopleSoft truly doubles and we expand VDI it would be Times 2 or $1,400,000.

Data Center Services, Cont’d.
SI-
15.2.31
SI-
15.2.32
Purchase UCS Servers to Replace
DELL servers going out of maintenance.
Tape Library Upgrade
6.15.2015
10.31.2015 These new servers will replace servers that run PRODVC (OC Production Servers)
6.15.2015
9.30.2015 This solution will either replace the current LTO3 drives with LTO6 drives or we might go to IBM 3592 10TB Library and Drives
SD-
15.1.2
Knowledge Base Project 1.2.2015
12.22.2015 Scope of project has changed. We are looking at completely overhauling the current
KB and implementing a new ITIL/KCS based KB structure within Service Now taking advantage of some of the new features available within Fuji. The next project meeting is scheduled for mid-September.
BO – DCO Business Office
DE – Desktop Engineering
DSI – Desktop Support and iCare
SI – Server Infrastructure
SD – Service Desk
ID#
15.2.1
Project/Initiative Starting Ending
Year over Year Reporting (Admissions, AR,
Financial Aid) - Provide the functionality to compare historical data snapshots
6/1/2015 12/1/2015
Plan for Quarter:
Testing and cutover
Notes
15.1.2
Highland On-Base Implementation (Imaging solution for PeopleSoft)
1/1/2015 1/1/2016
Plan for Quarter:
Final testing for 1/1/16 cutover
15.3.11
15.3.14
15.2.11
25 Live Implementation (Space and Scheduling via (CollegeNet)
Adobe Connect Upgrade - Upgrade Adobe
Connect to the latest version
9/1/2015 5/1/2016
7/11/2015 1/1/2016
Plan for Quarter:
UTS Managed Project
Plan for Quarter:
Testing
Need to coordinate activities/schedules with Blackboard. Either
Thanksgiving or Christmas holiday cutover to be up by 1/1/16
Beyond the Classroom Matters - This project will provide a means for faculty, administrative staff and students to track student involvement beyond the classroom, enhance their ability to facilitate the overall success of each student’s university experience, and provide student engagement data
4/1/2015 that will inform university strategic initiatives. This project will have multiple Phases.
Plan for Quarter:
Continued refinement of requirements and design in preparation of prototyping additional functions for a pilot group of student engagement events