INDOOR
SMALL CELLS:
A Guide to Mission-Critical Communication
Mobile networks have never mattered more. Connections are set to
double and data traffic will increase 11-fold over the next five years.
my
91%
85%
48%
of businesses say mobile
technology has positively
affected productivity
of American adults
own a cellphone
80%
of businesses have a
bring your own device
(BYOD) policy
20%
of mobile usage happens indoors
of traffic served outdoors
Enterprises increasingly view ‘five bars everywhere’ coverage as an essential
amenity, not a luxury. Furthermore, it is critical for saving lives. Emergency
responders rely on location services to accurately pinpoint callers in distress.
It’s estimated that Small Cells can benefit
9.7 million
buildings
in G7 countries, a 2013 report commissioned by Small
Cell Forum notes. Data indicate Small Cells can benefit
key verticals where indoor activity is highest:
Hospitals and
Public Health
Facilities
Enable doctors to
communicate rapidlyin
life or death
Malls, Transport
Hubs and
Sports Venues
Hotels and
Convention
Centers
Large
Office
Towers
Alert taxis and
other forms of
Give roaming guests
Improve business
flawless
transportation
in overcrowding
situations
situations
Provide ID access to
coverage and
capacity
Deploy location
awareness to better
locations
with instant
videoconferencing
Enhance customer
Subdivide and
augment
experience
target
that are sensitive
relationships
and brands
marketing campaigns
coverage options
How can these networks be designed, managed and
operated to handle the indoor coverage and capacity?
Multi-technology small cells (3G/4G/Wi-Fi) provide increased
voice and data coverage and capacity indoors at a significantly
lower cost than other solutions on the market.
Complexity
Cost
Capacity
Good enough is not acceptable
In order to respond rapidly to life-threatening crises, emergency medical
personnel must rely on indoor calls to go through on the first try. In 2014,a survey
of 911 personnel revealed that:
76% of 911
911
are made with mobile phones
{
64%
of mobile calls
are made indoors
{
79% 82% 54%
say they need accurate location
information within 15 seconds
of a call’s arrival
do not have a great deal of
confidence in the location
data they receive
say latitude and longitude data
showing a caller’s location is
‘regularly’ inaccurate
Proposed rules by the Federal Communications Commission would set deadlines for improving
the location accuracy of indoor 911 calls within 50 meters of a phone, NBC News reports:
67% accuracy
80% accuracy
2 years
5 years
Prepare for the next generation of integrated Small Cells
The future is bright:
Public
Services
SMS
Switch profiles automatically when people leave the
macro network and enter the Small Cell indoor
coverage area
Enable Short Message Service (SMS) alerts when
entering a Small Cell Indoor coverage area
Enterprise
Services
Integrate mobile handsets with enterprise PBX dial
plans and services
Provide local access to an enterprise LAN
Emergency
Response Services
911
Improve speed and accuracy with which callers are
located indoors
Process more vertical location data to assist in
emergency calls at high-rise buildings
And you don’t have to do it alone
Small Cell Enterprise Select brings
operators together with global
enterprises partners to reach the
9.7 million
buildings
that could benefit from
Small Cells
To learn more about Small Cells, go to www.cisco.com/go/smallcell
Sources
Source 1: “Cisco Small Cells: What’s New.”
http://www.cisco.com/
Source 2: “Cisco Licensed Small Cell Solution: Reduce Costs, Improve Coverage and Capacity.”
http://www.cisco.com/
Source 3: “Mobile Industry Leaders Provide A Glimpse Of Our Future”.
http://www.cisco.com/
Source 4:“The Business Case for Enterprise Small Cells”, pages 5-6, 60.Real Wireless Ltd. Nov. 20, 2013.
Source 5: “Survey of 9-1-1 Dispatchers Finds Many Indoor Callers Cannot Be Located on Wireless Phones”. Find Me 911 Coalition. April 24, 2014.
http://findme911.org/wp-content/uploads/2014/04/PSAP-survey-release_final.pdf
Source 6: “Why Calling 911 on Your Cellphone Is Not Always a Good Idea”. Weisbaum, Herb. CNBC via NBC News.May 7, 2014.
http://www.nbcnews.com/tech/security/why-calling-911-your-cell-not-always-good-idea-n99736
Source 7: “Cell phone ownership hits 91% of adults”. Rainie, Lee. June 6, 2013. Pew Research Center.
http://www.pewresearch.org/fact-tank/2013/06/06/cell-phone-ownership-hits-91-of-adults/
Source 8: “Sage SMB Survey on Mobile Devices”. Sage Software. March 2013.
http://na.sage.com/~/media/site/sagena/documents/surveys/MobileSurvey_US