Journal of Research in Hospitality, Tourism and Culture (ISSN: 2251-0028) Vol. 1(1) pp. 1-14, February, 2013 Available online @http://www.interesjournals.org/JRHTC Copyright ©2013 International Research Journals Review Strategies for harnessing investment opportunities through tourism in Nigeria Bassey Benjamin Esu Department of Marketing, University of Calabar, Nigeria E-mail: esubenjamin@yahoo.com Abstract Tourism development in Nigeria is gradually becoming concern of many stakeholders. One reason for delay in the growth of the tourism sector of the Nigerian economy is low political will of policy makers and lack of knowledge on the tourism potentials and investment opportunities in Nigeria by entrepreneurs. To fill this gap, this paper x- rays the tourism potential of the country using the five cluster arrangement conceptualized in the Nigeria Tourism Development Master Plan. The investment opportunities of each cluster were highlighted on product bases. The paper also presented conceptual framework for harnessing the investment opportunities that abound in the tourism sector of the economy. The paper posit that for the country to attain a competitive edge in the international tourism market, its natural and cultural potential must combine with the right policy environment to produce tourist products that will have the right drawing and pulling power to compete in a global market for consumers. Keywords: Tourism destination, Tourism Development, Investment opportunity, Tourism Master Plan, Tourism cluster. INTRODUCTION Tourism has been recognized and accepted as the fasted growing sector of the global economy. UNWTO has since upheld this position and subsequently has followed through with the tourism and sustainable development relationship nexus gospel. The belief in the potential of tourism to catalyze the economies of developing nations was based on extant research and empirical evidences and not just political inclination. Retrospectively this campaign came to fore in 2005 at the review meeting of MDGs at the UN. The proposition was that tourism has enormous potential for driving the developing nations toward achieving the MDGs (Holden, 2008). At that meeting, tourism was called upon to take its place in national development to help achieve the set targets (World Bank, 2002). Because of the importance and relevance of tourism, nearly every developing country is now promoting some brand of tourism tied to its development (Marafa, 2000, Yunis, 2004). Nigeria is no exception. The UNWTO and other international development agencies such as the World Bank, Regional Banks, International Development Bank (IDB) and United Nation Environmental Programme (UNEP), have identified tourism related projects and are funding them appropriately with the overall aim of promoting sustainable rural development, increase local income generation and infrastructural development just to mention a few (Elliot and Mann, 2005). In Nigeria, the recognition of the socioeconomic benefits of tourism has been endorsed by the Federal Government of Nigeria with the formulation of the Nigeria Tourism Development Master Plan in 2005. The plan has suffered delay implementation indeed. Moving forward, the Federal Ministry of Culture, Tourism and National Orientation in September, 2011 held a sensitization meeting in Abuja for tourism managers in the public sector on the implementation of the Nigeria Tourism Master Plan. Objectives of the Study The following objectives were formulated to guide and shape the content of the paper: a. Examine the extant literature on the nature and scope of tourism destination, tourism development nexus and historical perspective of tourism in Nigeria. b. To extensively examine the tourism potentials; 2 J. Res. Hosp. Tourism Cult. assets and resources of Nigeria as an emerging tourism destination. c. To conceptualized a model for harnessing investment opportunities in the tourism sector of the Nigerian economy. d. To suggest strategies that will galvanize or harness the numerous tourism and hospitality opportunities in Nigeria into a viable tourism industry. This paper relies on secondary sources of data from the internet, published materials like the Nigeria Tourism Development Master Plan (2006), numerous unpublished materials from workshops organized by the Federal Ministry of Culture, Tourism and National Orientation and brochures. Review of literature Nature and Scope of Tourism Destinations Baggio (2008: 2-3) defines tourism destination (TD) “as a geographical location (city, region, resort, etc.), with a pattern of attractions, facilities, and services, which tourists choose for a visit”. Contextually this definition qualifies Nigeria as a tourism destination. From a structure point of view, a destination can be defined as system composed by a number (usually not too small) of elements that share some kind of relationship. The elements in this case comprise of a number of elements: the tourism operators, the support structure, public and private organizations and associations (Baggio, 2008). There are forces that affect or influence the overall performance of the tourism industry and/or destinations. The success of a tourist destination is anchored on the manager’s ability to identify, adapt and/or overcome forces that may confront its operations in the market. What motivates a tourist to choose or select a destination is the expected or perceived benefits and experience following pervious visit to the destination or expectations created by marketing information. Suppliers of tourism services compete in the volume and quality of tourists they attract and retain. The competition may be between or among destinations in the region, country or in different countries (Esu and Etuk, 2007). Destination that cannot survive the competition usually suffer from reduced or lack of patronage with its attendant consequences. The destination that offers tourists greater satisfaction has a competitive edge over the other destinations. Tourists requirement constitute factors that determine the level of tourists’ satisfaction. The more the manager is able to meet these requirements, the higher the tourists’ level of satisfaction. Happy and satisfied tourists are more likely to return and more likely to say positive things about the destination and service (Wight, 1997). But unhappy and dissatisfied tourists will seek for satisfaction somewhere else. Destinations that are able to attract the right quality and volume of tourists will enjoy the attendant socio-economic benefit that is commensurate with the level of investment in the business and/or sector. Tourism - Development Logic Nexus Tourism has been distinguished and identified in literature as a panacea for poverty alleviation or eradication (Malik, 2005, Holden, 2008). In spite of the contribution of tourism in national economic development, it is surprising that the level of commitment in leveraging the potential in tourism industry as economic driver is still very low at all tiers of government in Nigeria. The poor growth of tourism in Nigeria could be attributed to low political will of policy leaders, especially at the third tier of government (Local Councils). There is no Local Council in Nigeria that has developed a Local Government Tourism Plan. The following reasons support why tourism is the preferred development option for developing countries. Contrast these with other economic sectors: • It is made up of a combination of industries. This increases the scope for wide participation, including the informal sector. Unlike other sectors such as oil or agriculture; the customers come to the product, providing considerable opportunities for linkages (e.g souvenir selling, ); tourism is highly dependent upon natural capital (wildlife scenery) and culture (these are assets that occur as natural endowment in communities that are described as “end of road”). • Tourism can be more labour intensive than industries such as manufacturing, though less than agriculture: when compared to other modern sectors, tourism benefits (jobs, petty trade opportunities ) go to the women, and unlike agriculture and manufacturing industries, tourism can get started with minimum capital. • In relation to the ways employment is generated through tourism, Marafa (2011) asserts that “tourism is arguably the major industry across the globe that creates massive employment benefits at the destination. These include: direct employment; support for other industries and professions; stimulate exports of place-made products; expose other aspects of the business that are not known before the advent of tourism, and source of state and local taxes and can indeed generate multiplier effect. • It is postulated that tourism creates employment through it linkages with other sectors. According to Marafa (2011), at the top herculean of the national economy, tourism creates one job and in the lower levels of the economy, tourism creates nine jobs. Possible jobs brought about by tourism are either generic or specific. The generic jobs are Jobs related to water air and land based activities, tour guides, publishers, accountants, managers, supervisors, restaurants and caterers, Esu 3 gardeners and laundry, etc. Another logic why tourism is the prefer option for national development in developing countries like Nigeria is because of its role in poverty alleviation and eradication. It is generally agreed that if tourism is developed and managed in a sustainable manner from economic, environmental and socio-cultural points of view, it can help to improve living conditions for local populations in different destinations (Holden, 2008). Some of the reasons are: • Employing the poor in tourism enterprises. Tourism activities at the rural areas that can engage the poor and create employment are : drumming and dance, hair braiding, bird watching, village and agriculture tours, school visits, sharing a meal with a family (in a village), farming, domestication of animals, blacksmiths, indigenous dancers, traders, village settlements, and vernacular architecture. • Supplying of products and services to tourism enterprises by the poor • Direct sales of products and services to visitors • Establishing and running of tourism enterprises by the poor • Ensuring that proceeds or profits from tourism benefit the poor • Voluntary giving/support by tourism enterprises • Investment in tourism infrastructure benefitting the poor in the locality Another reason for the support of tourism as an economic driver is the central role tourism can play in the achievement of the Millennium Development Goals (MDGs). There are a total of eight MDGs. The first MDG (eradicate extreme poverty and hunger), seventh MDG (ensure environmental sustainability) and eight MDGs (development a global partnership for development) can be directly supported by the potency of the tourism industry. The other MDGs are indirectly affected by tourism development (Holden, 2008). Some destinations have been associated with national economic growth which has been credited to tourism. According to WTTC, tourism industry in North Africa represents 13.4% of GDP and provides 12% of employment. In Sub Sahara Africa, it contributes up to 8% GDP and generates 10.5 million jobs, accounting for 6.6% of total employment. It also estimates that tourism revenue in Africa is expected to grow by 4.7% per annum in real terms between 2007 and 2016 (Holden, 2008; Yunis, 2004). History and evolution of tourism in Nigeria Tourism is said to be as old as humanity. Writers on the subject have always traced the beginning of tourism to when life started on earth (Wearne, 2001). The history of tourism in Nigeria is traced to the beginning of life and ancient civilization. A quote from Ifegbo (2005: 5) buttresses this point about the history of tourism in Nigeria: “History tells us that our fore-fathers offered hospitality and tourism services to strangers willingly. They were in the habit of being their brothers keepers…. Our forefathers practiced hospitality even before the arrival of the ‘white man’. However, it was the colonialists that commercialized hospitality as trade and commerce”. Ebaji (2007) noted that tourism development in Nigeria started in 1962. Ukpanah (1991) gave a more detail narration of the history of tourism in Nigeria. According to him, tourism in Nigeria started with the formation of a body called Nigerian Tourist Association (NTA). The body had the recognition of the International Union of Official Travel Organization (IUOTO), now known as World Tourism Organization (WTO). Because of the pressure from NTA, Government in 1971 engaged the African Development Bank (ADB) to conduct feasibility study to ascertain the tourism potential of Nigeria. At the end of the exercise ADB report indicated that Nigeria has huge tourism potential that can fuel its economic development. Acting on the recommendation of the study, the Federal Government of Nigeria promulgated Decree No. 54 of 1976. The Decree established the Nigeria Tourism Board (NTB) to replace the erstwhile Nigerian Tourist Association. In 1989 a national conference on tourism was held in Maiduguri. The objective of the conference was to appraise the state of tourism development in Nigeria vise a verse the performance of NTB. The recommendation from the conference led to the establishment of a department of tourism in the Ministry of Trade. In 1992, Decree No. 54 of 1976 was replaced by Decree 81 of 1992. The Decree replaced the erstwhile NTB and in turn established the Nigeria Tourism Development Corporation (NTDC). The major functions of NTDC among other things include: to encourage people living in Nigeria to take their holiday therein and people from a broad to visit Nigeria and to encourage the provision and improvement of tourism amenities and facilities in Nigeria. Tourism potential and investment opportunities in Nigeria Tourism potential refer to the pool, array and collection of natural, cultural and man-made tourism resources possessed by a community, state and/or country that can in future developed into visitor ready attractions or finished products. Investment opportunities are capital goods or services that have economic and commercial benefits for the entrepreneur and social benefit for the society. The abundant tourism resources in Nigeria present with numerous opportunities for investors in the tourism sector of the economy. The Nigeria Tourism Master Plan (2006) grouped the tourism resources and attractions in Nigeria into five tourism clusters: Tropical 4 J. Res. Hosp. Tourism Cult. Rainforest Cluster, Conference Capital Cluster, Atlantic Gateway Cluster, Scenic Nature Cluster, and Sahara Gateway Cluster. Each cluster is made up of core attractions (products) and other supporting and ancillary products packaged to give tourists maximum satisfactory experience. The Nigeria Tourism Master Plan also elaborated and proposed enhancement that must be carried out to transform these tourist sites/attractions to visitor ready status, and subsequently create value added in the market. In this paper we conceptualized the investment opportunities that are available to investors in the tourism industry in Nigeria as facilities, services and infrastructure required to make the clusters and specific products visitor ready which an entrepreneur can take advantage of for commercial interest. This operational definition is necessary to ensure that investors who would eventually adopt this proposal work in consonant with existing policy or plan. For the purpose of clarity, we shall highlight the opportunities for investment in tourism cluster by cluster. Potential Investment Rainforest Cluster Opportunities in Tropical The Tropical Rain Forest cluster is very rich in tourism, recreational and cultural resources which have the potential to be developed and upgraded to international standards. The significant tourism assets in this cluster include: Tinapa Business, Leisure and Conference Resort at Calabar, Obudu Mountain Resort, The slave routes in the Cross River extending to Akwa Ibom with special mention of Oron, aquatic facilities within the cluster, Afikpo Cave, Cross River National Park, Mary Slessor historical relics and the Cross River Monoliths and stone circles. Product 1: Tinapa Business Leisure and Conference Resort The construction of Tinapa was originally designed to be completed in two phases. The phase one of the projects is about 90% completed; there are still facilities that have to be put in place for Tinapa to operate optimally at the planned capacity. Some of the leisure facilities that are already in place have not been activated and in some cases not fully utilized. A new stream of investment is needed from the private sector to enable the Resort operate at planned capacity. The completion of work and subsequent activation of these facilities are investment opportunities for the private sector to leverage: an 8 screen cinema complex (1,915 seats); studio Tinapa, a casino of international standard; leisure land / water world; restaurants; a fisherman’s village comprising three themed bars; a themed nightclub and an arts and crafts village with 20 stalls; a children’s games arcade and st bowling alley; 21 Century ICT infrastructure; an integrated shopping complex of over 80, 000m2 of retail and wholesale emporiums; 150 room two star hotel currently managed by private operator; 200 room self catering apartment hotel yet to be built; indoors and out door leisure facilities including a water park, golf course and go-kart track could be operated by the private sector operators. The second phase of the Tinapa project is yet to take off. The following tourism facilities are beckoning for private sector investment: two luxury lodges; expanded leisure and entertainment facilities including water sports, biking, archery etc.; expanded cultural and educational components including an aviary, aquarium, and crocodile farm and primate re-habitation centre; interpretative centre where visitors can gain comprehensive understanding of all aspects of the rain forest experience. Product 2: Cross River Tropical Rain forest The development of the Cross River Tropical Rainforest offers investors the following opportunities: building an interpretative centre where visitors can gain a comprehensive understanding of all aspects of the rainforest - the centre according to the plan will provide a place where the flora and fauna are explained in details in a highly interactive and interesting fashion , information on all park amenities and activities are provided , booking of tours and accommodation, producing maps and carrying out guided and unguided tours of the park (trekking, game watching, tree top walking (canopy walkway), bird watching, butterfly watching, hiking, sport fishing and mountain climbing and campsite, etc). The private sector could establish international class tourist accommodation and catering facilities. The village will showcase our traditional African lodge as its focal point with surrounding accommodation, catering and retail units. There is opportunity for the training of professionals in ecotourism, production of tour guiding maps and tour guiding services. Product 3: Calabar Slave Trade Route The cluster also offers investors the opportunity to participate in the development of the slave trade route that extends from Calabar to Ikot Abasi and Oron. The following facilities can be undertaken by investors who are interested in the Slave Rout Project: develop interpretative centre to enhance comprehensive understanding of all aspects of the slave trade and the African slave route experience and booking of tours; building of accommodation which plays back the slave experience; design and produce tour guiding maps and carryout tour guiding services; build art gallery for artefacts and memorabilia; craft shop for art and craft; Esu 5 provide visitor amenities to include coach parking, rest rooms and refreshment facilities. Product 4: Amenicho (Afikpo) cave and other caves These vast and impressive caves are undeveloped but have the potential to provide visitors with a true, world class cave experience. It has a very high market appeal, particularly to the International Cave Explorer’s Society. The Amenicho Caves Project offers the following investment opportunities: visitor centre that will provide interpretative materials showing the significance of the caves using leading technology to interpret the formation, development and historical uses of the cave; visitor facilities within the caves to include lighting, pathways (with particular emphasis on safety) and highlighting of spectacular formation and cave area ; guided tours and interpretation of historic events and memorabilia; visitor amenities to include coach parking, rest rooms and refreshment facilities. A secondary development can focus on further development of facilities within the cave, these may include: catering and dining facilities, exhibitions and in cave entertainment; the attraction will be required to be correctly resourced and managed in accordance with international best practice in all areas of operation. investment opportunities such as: adventure company to offer adventure experience; private airlines to create access to major domestic markets like Lagos, Abuja, Port Harcourt, Kano, etc. There is need for increase and high quality ground transportation linking the Resort with other attractions in the cluster and major markets in the country. The establishment of Destination Marketing Organization to promote the Area is an imperative. Product 7: Festival and Events The cluster is very rich in cultural events. As a strategic focus, the managers of the clusters should draw up a regional tourism event and festival strategy and plan. Three hallmark events in the cluster are the Calabar Festival, Obudu Mountain Race and Leboku New Yam Festival. The development and positioning of the cluster as event and festival destination will offer investors the following investment opportunities: event sponsorship; provision of ground transport during the events / festivals; provision of boutique accommodations in the areas where these events take place; provision of catering services during event; entertainment during the days of the event; sales of arts and crafts during event. Potential and Investment Opportunities in Atlantic Gateway Cluster Product 5: River Cruising and Sea Sport Fishing at Calabar The development of the river cruising and sea sport fishing offers investors the following investment opportunities: private operators to provide quality cruises and river tours on the Cross River; the cruising facilities should be of international standard with emphasis on quality, safety and comfort; guided day and evening river cruises with on-board entertainment and dining facilities; harbour and river boat pleasure trips. There is also opportunity for the private sector to build information kiosk at Calabar Marina to provide details of all fishing trips and charter options; private boat charter operators; fishing tackle and equipment hire; pier facilities to include fish handling and weighing, parking, rest rooms and light refreshment and boat trip food hamper. Product 6: Obudu Mountain Resort This area is already developed. What is lacking is the absence of activities to engage leisure tourists whose length of stay is above two days. The plan is to ensure that the greater Obudu area is developed to its full tourism potential in a sustainable and environmentally sound fashion. Further development of the Resort presents new The tourism resources and sites that have strategic significance for development in this cluster include: Slave Trade Relics and Museum in Badagry , Olokola Free Trade Zone, National Museum, Muson Centre, National theatre, Olumo Rock, proposed mega library, Tarzan Riverside Water Activity Centre, Osun Oshogbo World Heritage Centre, The local Lagos Markets, Brazilian Quarters in Lagos Mainland, Beach recreation areas of Lekki, Epe and Akodo beach, Ile Ife -the cradle of the Yoruba people, Oyo Centre of Traditional Arts and Crafts, Lagos Music Clubs/Night Life, etc. Product 1: Olokola Cultural Resort The strategic development plan for the Atlantic Gateway Cluster is to establish Olokola as a major rallying point for the Nigerian Diaspora. Olokola Cultural Resort offers the following investment opportunities: provide beach holiday facilities, hotels and self service apartments, restaurants to offer different culinary traditions; provide theatres, museum of the black race; provide sport facilities including eighteen hole golf course, tennis courts and mini golf, children’s area; provide water activities i.e. boating, sailing, parachutesailing, wind surfing and ocean surfing, sea fishing and a theme park, etc. 6 J. Res. Hosp. Tourism Cult. Product 2: Badagry Traditional Slave Route Museum The development of the Slave Route at Badagry offers investors the following investment opportunities: the design and production of maps of the slave routes will be a key feature of the slave route experience; upgrading of the current museum by developing a visitor interpretative centre with capacity to do “virtual tour”, interpretation of events and memorabilia, provide for guided and unguided tours. There is also room for the establishment of retail area for literal materials about the culture and history, arts and crafts and souvenirs. Investors can build visitor amenities to include coach parking, rest rooms and refreshment facilities, undertake day tours by boat from Lagos with entertainment and dining facilities on board. Product 3: Regeneration of the Onikan Area of Lagos City The international reputation of Lagos is one of an impoverished, busy and dangerous city. This perception contributes to the negative reputation held of Nigeria worldwide. The Onikan district of the city is a “jewel in the city”. The attractive features of the area include the Old Lagos Racecourse with its impressive horse sculpture, a wide boulevard reminiscent of Paris, Madrid or Buenos Aires, the National Museum, the Muson Centre, all giving the area a genuine Latin and old African atmosphere. The strategic objective of developing this product is to create an “Oasis of calm, culture and recreation” in the heart of Lagos, an area where locals and visitors alike can go to walk, dine, view art, attend a concert, dance and be entertained in safe, secure and very pleasant surroundings recreating a nostalgic piece of colonial era Lagos. This project offers investors the following opportunities: pedestrianise the area; encourage local street side artists and craft sellers by establishing operating units constructed in distinctly Africa market stall design for artists and craftsmen; permit art sales and exhibition by local artists on predetermined days and times (similar to Green Park in London and the Schwabing and Leopoldstrasse area of Munich); encourage traditional African street entertainment; make greater use of the grounds of the National Museum to encourage participation in African arts and crafts, including painting workshops, dance classes, etc. all focused on enjoying African culture in a fun, lively and distinctly Nigeria way; develop the interactive and interpretative facilities of the National Museum; development of a small number of bars and restaurants all with outside dining areas; organize events and concerts at the Muson Centre and stage temporary music concert. The regeneration of the area combined with the old Colonial African ambience of Lagos will provide visitors with a memorable experience and enable the comparison of the elegance of colonial Lagos to the brutal hardship of the slave routes. Product 4: Lagos City Experience The Lagos city experience can be developed by creating the following activities and investment opportunities: organize the following guided tours - Lagos by night tour; guided tour taking tourists to restaurants, bars and entertainment venues in downtown Lagos City; tours taking in all major sites including the Onikan area, Victoria and Lagos Islands and visit to a traditional market (the Victoria Island market) for craft and souvenir shopping; day trips to Abeokuta to visit Olumo Rock, the fabric markets and the grave of the Queen of Sheba; overnight tours to Abeokuta for golf, swimming, sightseeing and general relaxation. Product 5: Water Based Activities The Lagos Lagoon and waterfront provides ample opportunities for water related activities on the Lagos shoreline. To achieve this objective it will be necessary to develop the shore facilities and land/water facilities together with initial de-polluting of the bay area and enforcing strict pollution control procedures. The project offers the following investment opportunities: initiating a harbour clean up and strict enforcement of pollution control measures; developing fully the Tarzan Water Activity centre to provide boating, and related water activities and an evening entertainment venue; developing Lagos by water, day and evening tours of the harbour Island and lagoon areas; provision of water buses and water taxis; introducing coastal boat trips to Badagry . Product 6: East Lagos Beaches Following from the experience with the two existing beaches in Lagos ( Bar beach and Eleko beaches in the Lagos area), there is need for the involvement of the private sector in the management of the East Lagos beaches in accordance with international standard and best practices. Investment opportunities include: provision of activities such as boat sailing; yachting, Kayaking , water skiing, etc.; provide picnic activities; and catering services at the beaches. Product 7: Olumo Rock, Proposed Mega Library and Golf Resort (Hill-Top) at Abeokuta These three products complement each other and together present a component for a tour package Esu 7 between Lagos-Oyo-Ogun axis. Olumo rock which is currently being developed to a modern tourism product has a very rich historical background related to the existence of the Egbas. It was the refuge place for the Egbas during the intertribal wars and the Egbas had settled down on the rock as early as the 17th century. The rock which is of granite formation is peculiar to Nigeria and unique in the whole of Africa. The product has the following appeals and investment opportunities: the surrounding indigenous buildings which form the background of old architectural museum bridges, Olumo rock with the Adire market- a popular tourist souvenir outlet; these old buildings should be preserved as Architectural Monuments. With appropriate community training programmes, provide replica items, post cards etc, which could be merchandised and sold at the site. The proposed mega library at Abeokuta when completed will present a unique educational tourism facility not only to the cluster but for the entire Nigeria nation. It will provoke a movement of educational domestic tourism as well as visiting point for tourists. The golf course which runs almost adjacent to the location of the proposed mega library is an asset to the cluster. Further facilities can be developed with a view to upgrading this attraction to a major Golf Resort. Product 9: Ile-Ife Cradle of the Yoruba Race The challenges in sustaining this exclusive monumental product presents as investment opportunities. These include: explore the use of Public Private Partnership approach to construct the high way leading from Ibadan to Ile-Ife; a study of tourism potential and authentic historical study linking this city to the Blacks in the Diaspora should be carryout; further development of commercial activities at the site should be driven by the private sector. Investment opportunities in the Sahara Gateway Cluster The Sahara Gateway Tourism Cluster is an area of rich culture and a history based upon wars conquests and romantic tales of desert crossings. The area possesses a wealth of cultural monuments and events and its colourful Durbars make for spectacular viewing (Nigeria Tourism Master Plan, 2006). The Sahara Gateway Cluster is intended to restore the historical monuments of Kano City (including Kano City Walls and Gates, Kano Old City Markets, Traditional Hausa architecture, Kano Dye Pits and Kano Museum) and to rebrand the area as the “Ancient City of Kano Sahara Gateway”. Product 1: Ancient city of Kano The regeneration and re-branding of the Ancient City of Kano offers the following investment opportunities: designating the area inside the city walls as a national monument; renovation and redesigning of stalls and shops in the city market area; improvement programme for the city dye pits, developing an Ancient City Trail covering all historic monuments and sites within the city, and professionally presented by way of maps and traditional signposting within the city area. Product 2: The development of Kangimi Resort on the banks of Kangimi Dam This product will complement the tourism experience offer by the cluster by providing an authentic African village experience, the redevelopment of the Kano Tourist Camp and the interpretation of the Trans Sahara Trail, upgrading of monuments in Katsina and visits to the palace of the Emirs. Product 3: Redevelopment of the Kano Tourist Camp and Interpretation of the Trans Sahara Trail The redevelopment of the Kano Tourist Camp will include the demolition of the current camp building and the construction of a visitor complex including. These development projects will offer the following investment opportunities: accommodation units built to international standard based on a traditional design and style; restaurant and bars with outdoor dining area; swimming pool, mini golf and children’s games area; outdoor theatre/performance area with back stage facilities; retail shops and supermarket. The development of interactive and interpretative facilities on the Sahara Trails including maps covering all trails: comprehensive programme of entertainment to include: camp fire stories from the desert, traditional music and dance , incorporating Arabian music and dance in desert night; recreating the experience of the dessert including , traditional desert banquet, mini Durbars and displays of horsemanship. Product 4: Upgrading of Historic Sites in Katsina and Visits to the Emirs Palace Historic sites in Katsina (such as museum and Minerette) need to be upgraded by improving access, safety and visitor facilities. The improvement of historic sites in Katsina will offer the following investment opportunities in two small products. The Minarets Project: this will include Improving access to the Minarete itself; cleaning and continued maintenance of the environment in the vicinity of the Minarets; interpretation of the significance of the Minarets. Katsina Museum Project: this include Improving 8 J. Res. Hosp. Tourism Cult. lighting, better presentation of artifacts, interpretation and guide facilities, visitor facilities to include modern rest rooms; developing an interpretation and orientation centre within the Ancient City to provide information on all aspects of the city’s history and ancient conflicts along with interpretation of historical events and the significance of local festivals; provide guided and unguided the Ancient City Trail (The “bartering experience”) guided market tours , provide retail area for related literature, crafts and souvenirs; visitor amenities to include coach parking, rest rooms and refreshment facilities, guided tours and interpretation of historic events and memorabilia provided by local guides in traditional era dress; upgrading of the Kano museum in terms of improved interpretation and guides and presentation of artifacts. Product 5: Authentic African Village Experience To provide visitors with the authentic African village experience the following activities/facilities must be in place which also have huge investment opportunities for the private sector: village tour seeing people in their natural environment and been greeted by village elders; joining villagers in activities such as fishing, hunting, cooking; watching age old crafts making techniques and producing crafts for village use; exhibition of children games and dance; traditional evening entertainment and food and construction of village lodges where guests can stay overnight or have a long stay. Investment Opportunities in Cluster Conference Capital The Conference Capital Cluster possesses outstanding conference facilities, eco-tourism sites, recreational and cultural resources which have the potential to be upgraded and developed to international standards with a view to fully exploiting their tourism potential. The attractions that have strategic significance for tourism development include: the conference facilities at the ECOWAS Centre; the International Conference Centre; the Shehu Yaradua Centre, along with the conference facilities at a number of internationally operated hotels including the Nicon Hilton and the Sheraton Hotel. Others are National Mosque, Ecumenical Centre Abuja, Abuja Cultural Festival and Carnival, National Stadium, IBB Golf and Country Club, Traditional African Village, Historical Monuments in Lokoja, Zuma Rock Abuja, Ladi Kwali Pottery Centre, Suleija, the eco-tourism project at Farinruwa, cultural and evening entertainment in Abuja. Product 1: Events Management Capabilities The dominant market to be targeted by this cluster is the MICE market. The investment opportunities for MICE tourism in the cluster include: involving the private sector in setting up of a Convention Bureau. This bureau will have responsibility for marketing Abuja as a conference venue in a professional and strategic fashion. Its primary objective will be to facilitate the winning of major conferences for Abuja. The private sector will be involved in establishing Destination Management Companies (D.M.C). These organizations specialize in all aspects of conference management, caring for conference organizers and delegates from conference planning to departure. Private operator can also to be involved in tour guiding and other ancillary and complementary activities that will give conference delegates the opportunity to enjoy the local entertainment, sights, and culture such as full and half day tours for sightseeing, shopping, tours to craft centres and markets, walking city tours, organisation of recreational activities (golf, etc), evening and traditional entertainment. Product 2: Farin Ruwa Eco-Tourism Village and Rural Tourism Experience The local residents of the area are to be totally involved under experience management in the planning, development and operations of the site and all its facilities and services. The development of an ecotourism project at Farin Ruwa will offer investors the following investment opportunities: partnerships with private sector to developing an Eco-Village within the area consisting of traditional accommodation which will take an eco tourism approach in architectural design, energy conservation, recycling and waste management and community involvement; provision of chalet accommodation suitable for overnight and long stay visitors; private operator to build village centre with crafts and recreational area and dining area; private operators can organize tours and other visitors activities such as bush trekking, nature walks, cave viewing, mountaineering, rock scaling, fishing, bird watching, animal viewing, craft village and craft workers, traditional cultural evening entertainment and cuisine; visit to traditional African village including greeting by village elders, village tour seeing local people in their natural environment, joining villagers in their activities, fishing, hunting, cooking, traditional evening entertainment and food and the development of a film village of international standard is one plan project. Product 3: Traditional Entertainment and Evening Activities for Visitors The development of a high quality traditional entertainment and evening activity programme will also offer the following investment opportunities: providing a Esu 9 traditional African Village Night. This would be ideally suited to the model African village constructed in Abuja. The evening’s entertainment would include: traditional food and beverage; traditional dance and storytelling by camp fire and moonlight; visitors interacting with tribal dance and activities. To provide the optimum visitor experience such evening must be professionally managed offering high quality food facilities entertainment and transport to and from the venue; establishing a local Nigerian Food Circle consisting of local quality restaurants providing visitors with high quality local and international foods; provide guided evening tours; visiting local restaurants, bars, and clubs where visitors can experience the music and rhythm of Africa in comfort and absolute safety. The provision of these night time activities and entertainment will greatly add to the overall experience of the visitor and provide with an engaging taste of Nigerian food, entertainment and local living. A comprehensive master plan of projects is imperative before embarking on any development at this impressive site. Product 4: Culture and Tourism Centre An exciting new Cultural Centre is planned for Abuja. The Centre of Culture and Tourism will include the following facilities and opportunities: the centre would serve as both a day and night time attraction; the centre should include a National Museum exhibiting and interpretation of the diversity of Nigerian culture; the hosting of a permanent National Art and Culture Exhibition; source of cultural research and storing of cultural documents; national crafts centre exhibiting regional traditional crafts to showcase Nigerian crafts, workshops on traditional craft making; retail unit for purchase of crafts and souvenirs; and visitor facilities to include refreshment and rest rooms. The centre should be positioned as the spiritual home of the national dance troupe and a new national dance performance to be choreographed for regular evening performances. The centre should be available for receptions for major conferences. All commercial activities within the centre should be operated under license or franchise agreement by private operators. With the inclusion of these amenities and facilities for tourists, the Centre of Culture will play a significant and proactive role in tourism in the Abuja area. clay storage holes, and a wood burning furnace. The complex is also located close to a river with an attractive view of a waterside village and small waterfall/dam. The redevelopment of the pottery centre will offer the following investment opportunities: repair and renovation of all the pottery workshops and ancillary buildings; reactivating pottery making on a commercial basis; develop the complex as a craft training centre; retail unit for the sale of “tourist” friendly crafts (those that are easily stored and carried and correctly packaged for travel); provision of coach parking area; better access and pathways with emphasis on safety; visitor rest rooms; refreshment and snack bars are developed overlooking the river ; seating and picnic areas. Product 6: Improvement of Visitor Facilities at Scenic Sites The area has a number of scenic attractions which include Historical Monuments in Lokoja, Zuma Rock in Abuja (visitor facilities and amenities at these sites are very poor). Improving the quality of visitor amenities at scenic attractions will offer investors the following opportunities: provision of coach parking area; better access and pathways with emphasis on safety; visitor rest rooms; seating and panic areas; the historical monuments are in urgent need of renovation and protection. Investment Opportunities in the Scenic Nature Cluster According to the Nigeria Tourism Development Master Plan (2006), the Scenic Nature Cluster is comprise of an area of incredible scenic beauty with its undulating mountainous views, awe-inspiring rocky terrain and national park all of which makes the area attractive to tourists seeking wildlife, un-spoilt nature and volcanic rock formations. The attractions that have strategic significance include: Assop Falls, Jos Wildlife Park and Game Reserve with its wildlife Museum, the Museum of Traditional Nigerian Architecture, Yankari National Park, the Emirs Palace in Bauchi, and the Rock Formations of the volcanic areas and the Shere Hills. Product 1: Architecture Product 5: Development of Ladi Kwali Pottery and Craft Centre This craft centre was established by Michael Carden in the 1950, and once operated as both a craft and training facility (Nigerian Tourism Master Plan, 2006). The complex includes three buildings, workshops, dye pits, Museum of Traditional Nigerian The Scenic Nature Cluster is to regenerate and upgrade the facilities at the Museum of Traditional Nigerian Architecture in Jos thereby establishing it as a major tourist attraction. Private sector involvement will be necessary to leverage the investment opportunities in the cluster: the construction of a new visitor orientation 10 J. Res. Hosp. Tourism Cult. centre; improved internal interpretation, lighting and display of artifacts, and internal signposting, buildings and sites within the museum will need to be reconstructed and repaired; the development of the museum as a living crafts centre displaying the making of traditional crafts (pottery, terracotta, welding, and local musical instruments). Consideration should be given to the transfer of the Naguta Leatherworks to the newly developed crafts centre; provision of adequate and secure parking for cars and coaches; provision of refreshments facilities and relaxation areas, visitor rest rooms and a modern retail area for the purchase of souvenirs and crafts. The completion of the restoration programme, the upgrading of the current museum facilities and the provision of these new facilities will establish the Museum of Traditional Nigerian Architecture as a significant visitor attraction within the Jos area. Product 2: Redevelopment of Yankari National Park The development of the Yankari National Park will offer investors the following investment opportunities: an interpretative centre where visitors are educated by trained professional staff using leading edge interactive technology with a comprehensive understanding of all aspects of the National Park and its attractions (the wildlife, flora and fauna and scenic areas); provide information on all park amenities and activities, booking of tours and accommodation, maps for park guided and unguided tours and park programme (safari trips, trekking, walking, game watching etc). There is also opportunity for investment in international class tourist accommodation and catering such as an international three star, standard park , external chalets build in traditional hut fashion around the central lodge (providing visitors with a self catering option); dormitory accommodation for independent travelers, backpackers and students; international standard campsite with catering, washing and laundry facilities; a family restaurant and bar providing good quality African and international dishes, also accommodating evening entertainment and a game viewing terrace; a snack bar for lighter eating; a supermarket for food and supplies required by self catering and camping visitors ; retail units for crafts and souvenirs; a children’s play area; a medical clinic; organize tour guiding services such as game watching and safaris , camping , walking and trekking, mountain climbing. The development of these facilities will position the Yankari National Park as a leading wildlife and nature destination renowned for its high standards of facilities and its top class management of visitors and the environment. Product 3: Assop Falls This product is situated 69 kilometres from Jos on the main road from Abuja, this impressive and picturesque waterfall has the potential to be developed into an ideal scenic stop for passing tourists and a recreational area for day-trippers and longer stay visitors wishing to enjoy an outdoor recreation. The development of Assop Falls offers the following investment opportunities: construction of a picnic and barbecue area; construction of a camping area with catering, washing and laundry facilities; construction of chalet and the development of visitor facilities to include secure parking and rest rooms. These additional developments and amenities will significantly improve the Assop Falls area as an attraction to sightseers, day-trippers and those visitors interested in outdoor activities. Conceptual framework for harnessing investment opportunities in the tourism sector in Nigeria Economic development is a function of the economic policies of the government which is expressed by government fiscal policy and administrative and legal instruments. The strategic position of the government on each of these (Government fiscal policy and administrative and legal instrument) vis-a-vis tourism development is an imperative for a successful tourism destination or country. The proposition is that Investment opportunities can only emerged in the tourism industry where there is a national and regional leadership commitment towards tourism development. The major tools of fiscal policy are government expenditure and tax rates (Lipsey, 1983). According to the Keynesian theory of economic, government expenditure in an economic sector has a multiplier effect. The attendant multiplier effect manifests in the economy as the positive externalities which position tourism as the development pearl of developing nations and remains the envy of the development ones. This is illustrated in figure 1. Government Expenditure Policy on Tourism Government expenditure refers to government spending on tourism sector. Increase in government spending seeks to influence aggregate demand; increase in the output of the sector. The expenditure is on general infrastructure and tourism specific infrastructure. The general infrastructure covers all the national and regional business infrastructure: security, power supply, portable water, transportation (road, water, rail and air), information and telecommunication, accommodation, medical, emergency and disaster management facilities. The specific tourism infrastructure include: access and parking facilities at tourist sites, spectator facilities, crowd Esu 11 Tourism Development and investment opportunities Tourism Demand Tourism benefits Figure 1. Conceptual Framework for Harnessing Tourism Investment Opportunities in Nigeria control mechanism, security tourist sites, protection of tourists (explosive detectors) and protection against tourists (HIV/AIDS, contagious diseases, espionage and illicit trafficking) and most importantly human capital development to drive the industry. Government Incentives Policy on Tourism Fiscal policy is usually used for demand management in a national, regional or local economy. It is expressed in the form of investment incentives. Investment incentives serve as a pull factor for investment decision by the business community. This type of fiscal policy requires the use of tax reduction will serve as a means of inducing and attracting private investors to the tourism sector. It also conceptualized that tax incentives have a positive effect on the profitability of the industry. The investment incentives provided by the Government to support tourism development in Nigeria are contained in the country’s tourism plan (Nigeria Tourism Development Master Plan 2006) include: a. Pioneer status whereby companies enjoy tax exemptions for a period of three years b. Export incentives c. Tax relief under the companies Income Tax Act 12 J. Res. Hosp. Tourism Cult. d. Capital allowances representing Government support for continuity of investments in productive facilities. e. Investment tax relief granted to a company that incurred expenditure on infrastructural facilities for the purpose of trade or business located at less 20kms away from Government owned facilities. f. Unhindered repatriation of profits and dividends. g. Provision of Government commissioned feasibility Reports h. One hundred (100%) percent ownership of business of foreign investor is allowed and guaranteed because Nigeria is a member of the World Bank Multilateral Guaranteed Agency (MIGA), and operation of the Investment Promotion and Protection Agency (1PPA). i. Work permit for foreign workers with specialized skills within the tourism industry j. Provision of tourism and at concessionary rates to tourism investors by state Government. The industry makes important contribution to the economies of developing countries particularly to foreign exchange earnings, employment and GDP. Administrative and Legal Instruments This refers to administrative policies by the executive arm of Government, legislations by parliaments for the purpose of guiding tourism business practices in a destination. There must be a legal framework which fosters development of sustainable tourism, ensures that it fits within the country constitution and that state tourism Tourism Organizations (STOs) are efficient and work within the legal norms. Administrative and legal instruments have received significant attention at the ministerial level (Federal Ministry of Tourism, Culture and National Orientation. These include the following: a. ranking of tourism among the six priority sectors of the economy b. Review of the National Tourism Policy of 1990 c. Establishment of Presidential Council on Tourism (PCT) with Mr. President as the Chairman d. Conducting the National Council on Culture and Tourism meetings to sensitize the States and Local Government Councils on developments in the sector e. Provision of attractive incentives for prospective investors f. Encourage public-private partnership g. Launching of the Nigeria Tourism Master Plan. Tourism Development and Investment Opportunities This is the stage where a tourist destination can be said to be in the first three stages of Butlers Destination Life Cycle (Butler, 1980). These are the introduction, growth and development stages. We prefer to collectively refer to tourism development as the stage where stakeholders in the destinations have a high tourism awareness and consciousness and can perceive the personal, corporate, and commercial value of tourism. At this point the tourism potential of the destination have become obvious to a large percentage of the citizens of that country. The industry is then perceived as investment ready. This is possible when the forces of government expenditure in creating the enabling business infrastructures are in place as far as the rural areas where most of the authentic tourism resources are found; the quality and attractiveness of tourism specific incentives and supportive policies, and combine with the rich array of tourism resources across the length and breadth of the country. Nigeria could best be described as tourist haven. Tourism Demand There are two sources of tourism demand; the pull demand and the push demand. The one that has implication for this model is the pull demand. The pull demand refers to the tourism demand which comes as a result of the attractiveness of the tourist receiving area (destination) Tourism Benefits Development Leading to Sustainable Investment in tourism development is expected to generate social, cultural, economic and environmental impacts in host communities or clusters (Nigeria Tourism Master plan 2006). • increases in income levels for individuals and the states, • stimulates investment, • enhances the areas image and international reputation, • facilitates the development of small and medium sized businesses, • acts as a means for the conservation and protection of natural and cultural resources, • while delivering growth and employment on the scale required to make a real difference to the economic landscape of the area CONCLUSION Investment in tourism is the responsibility of the government, public sector and private sector. According to Marafa (2006), each government can make the choice to encourage investment, facilitate innovation and job opportunities, and guarantee respect for local environments, culture and social well being. The public Esu 13 sector has special responsibility to ensure the sustainability of key tourism assets. Private sector growth can be deployed as a driver of sustainable development and as a contributor to the dignity of the people and cultures it touches. Recommendations for opportunities in Nigeria galvanizing investment Notwithstanding the numerous tourism potential and investment opportunities in the country, the actual investment cannot take place until certain factors are put in place to drive the process. These factors are referred to as galvanizers or enhancers. They are the determinants of the propensity of tourism investment in an emerging destination (see figure1): Provision of General and Specific Physical Tourism Business Infrastructure The provision of these infrastructure will reduce the cost of doing business in Nigeria, thereby making the country investment environment attractive to both domestic and foreign investors. The absence of these infrastructure has acted as a disincentive in some major tourism projects in Nigeria. These inadequacy were also captured by the Nigeria Tourism Master Plan (2006): • “The road leading from Calabar to Obudu Highland Resort, we understand is a Federal road. To encourage automobile tourism from Calabar to Obudu this road should be given priority for total resurfacing as it is presently in a state of disrepair and appears very dangerous. Other Federal roads within the cluster require urgent attention if effective linkages for package tours are to be established within the cluster”. • “From these attractions we have identified the Olokola Free Trade Zone proposed tourism development to be developed as the cluster’s Flagship Project with supporting projects to be developed at the Slave Routes and Slave Trade Relics and Museum, the National Museum, Muson Centre, Olumo rock, Tarzan Riverside Water Activity Centre, Lagos Music Clubs/ Night Life”. • “National grid and effective communication links are to be extended to Obudu ranch and all other tourist destinations within the cluster”. • “The airport at Calabar should be upgraded and provided with more friendly and conducive atmosphere for tourists such as banking facilities, restaurant and more orderly airport shops from where tourists can purchase souvenirs. As the international market unfolds, it may be necessary to translate the Calabar Airport to an international status to facilitate charter flights from abroad”. Human Capacity Development in the Tourism Sector At the moment there is a dearth of competent persons to transform the tourism huge tourism potential into superior tourism offerings and service of international standards. This also serves as a disincentive to investment in the Nigeria tourism industry. There should be a pool of human capital built by Government from where investors can draw from. The following suggestions will reduce the human capacity deficiency syndrome currently experienced in the industry. • The Federal Ministry of Culture, Tourism and National Orientation and in collaboration with the State Governments should carry out industry needs and capacity assessment .This will facilitate the determination of the tourism discipline attributes or work characteristics that will enhance the achievement of the targeted human capital objectives. • There should be leadership commitment in driving the process through adequate budgetary appropriation and release of funds as when due. • Since education and training programmes are seen as the most effective human capital strategies, stakeholders generated tourism curriculum should be developed for the certificate, diploma and degree levels. • At the moment, there is a dearth of tourism educators in the country. The federal government should undertake sponsored exchange programme for our tourism educators. In addition to this, grant post graduate scholarships to lecturers to undertake tourism and hospitality programmes abroard. • Upgrade facilities and structures in the existing departments of tourism and hospitality in our polytechnics and universities. • Establish an accreditation body of international repute to regulate standards of tourism and hospitality education and training programmes in Nigeria. Formulate Laws That Regulate Hospitality Practice in Nigeria. Tourism and If the Nigerian Government wants to take advantage of their enormous tourism potential and investment opportunities to make contribution to the realization of their national development objectives, the MGDs and poverty alleviation, they will need to provide a modern institutional and regulatory framework in which the private sector can thrive. Where there is no sound legal system for tourism, it will act as a disincentive to investment. • The legal frame work must be consistent with the provision of the international economic Development Bodies which the country is a member or aspirant (World Trade Organization, UN World Tourism Organization, etc.). • The legal framework should spelt our clearly responsibility for management of tourism resources, 14 J. Res. Hosp. Tourism Cult. power to establish tourist sites and tourist attractions, the provision of inter-ministerial cooperation on tourism related matters, the role of state and local governments in tourism development (the case For example, of who has the responsibility to register and license hospitality and tourism enterprises in Nigeria is a serious conflict in Nigeria). • The law should have provision for general obligation on tourist production (consumer): make it obligatory for trade organizations in the tourism sector to develop codes of conduct, professional continuing education, display of price list, craft authentication scheme, carry out research, and ensure safety and security of tourists. The tourism law should set out a licensing and qualification framework for the sector and also encourage the trade associations to develop or adopt their own ethical standards. Access to Credit and Funds for SMES in The Tourism and Hospitality Industry The development of the tourism industry has been very slow especially as the available funds through Federal and State Government budgetary allocations have been grossly inadequate. There is therefore a dire need for a steady source of accessing funds for investments in the tourism sector. In many countries with tourism success stories, like Israel and South Africa , the governments bridge the gap by providing funds for the development of tourism projects. The tourism industry operators benefit from credit facilities. In view of the critical role of finance in the achievement of the nation's tourism dream, the need for government intervention cannot be overemphasized. The proposed Tourism Development Fund should be made operational as soon as possible. The federal intervention Banks such as Bank of Industry and others should consider tourism as a priority area. Institution of Effective Value Chain Framework The Classification of the nation’s tourism potential into five clusters is a welcome development. The specific products in the industry should not be stand alone. For the cluster arrangement to work, the value chain framework must be institutionalized to drive the clusters. The businesses in the cluster will experience innovative growth, new product formulation, enhance visitors satisfaction, increase attractiveness of region, increase in the number of tourist at sites, increase employment and revenue growth (Cravens and Piercy, 2006; Gardzinska, 2012). REFERENCES Baggio R (2008). Symptoms and complexity in a tourism system. Tourism Analysis, 13(1), 1-20. Cravens DW, Piercy NF (2006). Strategic Marketing. Boston: Mc Graw-Hill International Edition. Ebaji S (2007). Tourism Development in Nigeria: the Cross River State experience. Calabar: El-sapphire Limited. Elliot SM, Mann S (2005). 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