M0084 – Sistem Informasi dalam Manajemen
Multiple Choice – Individual Assignment
Pertemuan – 05
Using Information Technology to Engage
1. Which environmental element interfaces with all areas of the business?
a. Financial community
b. Customers
c. Competitors
d. Government
2. Which business area deals with customers, competitors, and the government for
electronic commerce operations?
a. Human resources
b. Information services
c. Marketing
d. Finance
3. What percent of electronic commerce is B2B?
a. 6%
b. 94%
c. 40%
d. 15%
4. Which commercial database provides legal, financial, and governmental information
from a wide variety of sources?
a. LEXIS-NEXIS
b. Reuters
c. DIALOG
d. Global eXchange Services
5. Which term is frequently used in conjunction with Interorganizational Systems
(IOS)?
a. EFT
b. EDI
c. B2C
d. B2B
6. The ability of a firm to resolve disagreements with its suppliers and customers to its
own advantage is called its:
a. comparative efficiency.
b. internal efficiency.
c. interorganizational efficiency.
d. bargaining power.
7. When a firm can reduce the "shopping" costs that its customers incur the firm is:
a. reducing search-related costs.
b. reducing shopping costs.
c. increasing their bargaining power.
d. increasing their switching costs.
8. When the services that operate and manage the communications line are provided in
addition to the line itself, this is referred to as:
a. EDI.
b. EFT.
c. VAN.
d. VPN.
9. Which statement is false regarding extranets?
a. Extranets are another means of establishing an IOS.
b. Extranets allow the sharing of sensitive computer-based information with other
firms using information technology commonly associated with the Internet.
c. The cost of equipment to establish an extranet may be thousands of dollars at each
site and the secure communications lines can be hundreds of dollars each month.
d. Security and privacy are serious concerns so the extranets are generally secured
behind a firewall.
10. Which of the following is a direct benefit of adopting an interorganizational system?
a. Increased operational efficiency
b. Increased ability to compete
c. Improved relationships with trading partners
d. Improved customer service
11. Which language can provide file formatting structure and a means for describing data
within the file of a Web page?
a. HTML
b. XML
c. DHTML
d. CORBA
12. The type of sales that are made by a firm that does not operate a physical storefront
are called:
a. catalogue sales.
b. virtual sales.
c. hybrid sales.
d. Internet sales.
13. What agency provided the first network to demonstrate the feasibility of computer-tocomputer transmission of data in the form of packets?
a. CSNET
b. NSFNET
c. ARPANET
d. CERN
14. Which agency is the European Particle Physics Laboratory?
a. ARPANET
b. CSNET
c. NSFNET
d. CERN
15. Which term was coined in the book Neuromancer?
a. Internet
b. World Wide Web
c. Information superhighway
d. Cyberspace