M0084 – Sistem Informasi dalam Manajemen Running Case – Group Assignment DIRT BIKE – USA Analyzing the Total Cost of Ownership (TCO) of Dirt Bikes’ Hardware and Software Assets Software requirements: 1. Spreadsheet software 2. Web browser software 3. Electronic presentation software Questions: Dirt Bikes would like to replace the desktop computer systems for its corporate administrative staff, consisting of the controller, accountant, administrative assistant, two human resources specialists, and three secretaries. Using the Internet, obtain pricing information for 8 PC desktop systems (monitor, computer, and keyboard) manufactured by IBM, Dell, or Compaq. The desktop PCs should come with Windows XP Professional pre-installed and should have a minimum of 2 GHz processor speed, 80 GB hard drive, 256 MB of RAM, a CD-RW drive, and a 17 inch monitor. You should also obtain pricing on 3 monochrome laser printers manufactured by Hewlett Packard or another vendor with minimum printing speed of 10 pages per minute and 600 x 600 dpi print quality and 1 color laser printer from HP or another vendor that can print more slowly but has a minimum 600 x 600 dpi print quality. Then obtain comparative pricing information on 8 copies of Microsoft Office XP and Lotus SmartSuite, making sure the software suites you are pricing include word processing, spreadsheet, database, electronic presentation and e-mail software tools. (The desktop productivity software can be purchased installed on the computers or as a separate software package.) 1. Prepare a spreadsheet showing the research results for your desktop systems and identify the lowest-price system that meets your requirements. 2. You have learned that hardware and software purchase costs only represent part of the total cost of ownership (TCO) of technology assets and that there are additional cost components to consider. For this particular hardware and software system, assume that one-time installation represents 10% of initial hardware and software purchase costs, one-time training will cost 10% of initial purchase costs, annual technical support will cost 30% of initial purchase costs, and annual downtime, another 15% of purchase costs. What is the total cost of ownership of Dirt Bikes’ new desktop systems over a three-year period? 3. use electronic presentation software to summarize your findings for management.