October 20, 2015
Volume 5, No. 10
“WHERE THE PUCK IS GOING” SURVEY RESULTS
At the March 30, 2015 annual XUGPHSA alumni dinner at CINTAS, keynote speaker Rev. Michael Graham, SJ, Xavier’s president,
was asked to share about the future of health programs at the university. Using the Wayne Gretzky secret-of-hockey-success
motto, “I don’t skate to where the puck is—I skate to where the puck is going”, Fr. Graham noted that Xavier visionaries in the
mid-1950’s did that very thing by predicting the coming need for trained hospital administrators and by establishing our Graduate
Program in Hospital Administration in 1958.
Now, 57 years later, Fr. Graham exhorted us as healthcare leaders to once again “skate to where the puck is going” and assist
Xavier in determining the next health programs to offer that will meet the healthcare needs in society.
A brief survey was the first step to begin defining “where the puck is going”. The survey went to a broad group of
experts: XUGPHSA alumni, residency preceptors, HSA Advisory Board members, HSA faculty, internship preceptors, and students.
The content results are summarized here:
Participants:
EXPERT GROUP MHSA Alumni, Preceptors,
104 out of 780 = 13.3%
What
1.
2.
3.
4.
5.
Adv. Board, Faculty
STUDENT GROUP MHSA, BSHSA
34 out of 211 = 16.1%
health professionals are in short supply based on challenges you have in hiring?
Health Data Analyst
41.9%
1. Health Data Analyst
RN
31.1%
2. RN
Physician Assistant
24.3%
STNA
Performance Improvement Engineer
22.9%
3. Health Records Technician
Health Financial Analyst
18.9%
Physical Therapist
18.9%
52.6%
36.8%
36.8%
21.1%
Thinking about “where the puck is going”, what are the top 3 big ideas/trends healthcare administrators must prepare for by
2025 (in 10 years)?
1. Volume to Value
54.5%
1. Big Data
51.5%
2. Health Outcomes Research
43.6%
2. Volume to Value
48.5%
3. Telehealth
42.6%
3. Telehealth
45.5%
4. Primary Care Shortages
41.6%
Culture Change
45.5%
5. Health Insurance Futures
36.6%
4. Primary Care Shortages
42.4%
Team-Based Healthcare
36.6%
Team-Based Healthcare
42.4%
To fulfill those trends, what new healthcare jobs do you see needed by 2025 (in 10 years)? Or another way of saying that is,
“What jobs or skill-sets will evolve the most in the next 10 years”?
1. Big Data Manager
55.1%
1. Electronic Health Record Analyst
55.9%
2. Electronic Health Record Analyst
45.9%
Telehealth Professional
55.9%
3. Quality Process Improve. Prof.
42.9%
2. Big Data Manager
52.9%
4. Telehealth Professional
38.8%
3. Quality Process Improve. Prof.
44.1%
5. Wellness Coach
34.7%
4. Culture Change Agent
38.2%
Given the trends you listed above, before we consider new health program(s) at Xavier and to avoid duplication or saturation,
which of these needs are already being meet by other universities in the Cincinnati area?
Xavier University currently offers the following health programs:
a) Health Services Administration (MHSA and BSHSA)
b) Nursing (DNP, MSN, FNP, BSN)
c) Occupational Therapy (MOT becoming OTD)
d) Radiologic Technology (AS)
e) Social Work (BSW)
By Xavier not having a medical school or a hospital, this is actually an advantage for the clinical and field placements
for our students. Xavier is not considering a medical school.
1.
2.
3.
4.
Don’t know
Pharmacist
Physical Therapist
Biomedical Engineer
60.2%
25.0%
15.9%
14.8%
1.
2.
3.
4.
Don’t know
Pharmacist
Physical Therapist
Biomedical Engineer
Dietitian
48.3%
41.4%
34.5%
27.6%
27.6%
Given the trends you listed above, what new health program(s) do you recommend that Xavier consider offering by 2025 (in 10
years) so that we will “skate to where the puck is going”?
1.
2.
3.
4.
Health Data Analyst
Health Economics Analyst
Health Financial Analyst
Health Policy Specialist
Physician Assistant
66.3%
41.3%
35.9%
27.2%
27.2%
1.
2.
3.
4.
Health Data Analyst
Health Financial Analyst
Physician Assistant
Health Economics Analyst
Health Policy Specialist
65.6%
46.9%
34.4%
31.3%
31.3%
Commentary:
Xavier’s new program this fall, MS-HECOR (Health Economic and Clinical Outcomes Research) is part of our department of Health
Services Administration as there is a natural fit with MHSA and BSHSA. HECOR is coming along at just the right time for impact
within the healthcare scene around us, as evidenced by the survey results above. Consider the wisdom offered regarding data,
data analysis, and data management in the above results.
Not only do we have the new HECOR program just getting underway but also do we have increased opportunities within our
MHSA and BSHSA courses for data and analytical experience. The BSHSA program has two tracks—information technology and
long-term care. Various MHSA courses are weaving in more opportunities for the use of data sets, data analysis, and decisionmaking based on that analysis. A new option for LEAN belt certification by MHSA students is in process and will be rolled out
during this academic year.
We thank all who participated in this survey. Your sharing enlightened us and also validated the approaches we have underway.
ALUM-N-I-C-E Our 1,587 Graduate MHSA Alumni and 37 Undergraduate BSHSA Alumni are the pride and joy of Xavier and our
HSA Department. We applaud your achievements and commitment to the highest quests in health services administration, we
hold you up as models for our students to emulate, and we happily claim you as “ours”.
• Matt Waskerwitz ‘10M was promoted to Senior Director, Hospitals and Clinics, NorthShore University Health System,
Chicago IL
• Megan Illg ‘11M is Director of the Patient Flow Management Center at Thomas Jefferson University Hospitals in
Philadelphia PA
Men and Women for Others: Thinkers, Inspirers, and Leaders in Health Services Administration