Cisco IT Infrastructure
Transformation
Making Fast IT Real
John Manville
SVP, Cisco IT – Global Infrastructure Services
February 11, 2016
©2015 Cisco and/or its affiliates. All rights reserved. Cisco Public
1
AGENDA
Challenges Facing IT
Running IT as a Business
Accelerating Digital Business with Fast(er) IT
Managing Total Cost of Ownership (TCO)
Organisation Transformation
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2015 Cisco
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IT Issues and Opportunities
What the business is asking us…
Why does IT cost so much?
Is my customer’s data at risk?
Why do you take so long to deploy
my new applications?
How can you make the user
experience simpler?
What we’re asking ourselves…
How can we make our network and
infrastructure more agile and efficient?
How do we control costs and improve
productivity?
How do we take advantage of
cloud technology and services?
How and where can we innovate more?
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3
Infrastructure Challenges
Application
and Service
Migration
Operational
Excellence
Speed of
Delivery
Total
Cost of
Ownership
End-User
Experience
Security
And
Compliance
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4
Running IT as a Business
Be Simpler, Smarter, Faster
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Running IT as a Business
Technology, Process, and People
Accountability Checkpoints
Organisational Health
Services Review
ServicesOriented
Everything
Architectural Reviews
Strategic Investment Planning
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6
Where Cisco Infrastructure
Spends Money Running the Business
Network Services
2% 1%
Outside Services
Data Centre Storage
4%
6%
3%
Database Services/Middleware Svcs
5%
Headcount
22%
11%
28%
Engineering Cloud Services
7%
Data Centre Computing and CITEIS
7%
Telecom
12%
UC and Video (Platform/Services)
8%
14%
10%
Data Centre Network
12%
By Service
Data Centre Facilities
Operating Services
Product Development Services
20%
Depreciation
12%
Equipment/Leases
18%
WPR Facilities
By Expense
Software
Collaboration Platforms
Product Lifecycle Management Svcs
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7
Accelerating Digital Business with Fast(er) IT
The Need for Speed, Agility, and Scale
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8
What Fast(er) IT Means for Infrastructure
Continuous delivery process
Focus on asset utilisation
Understand and lower TCO by service
Innovation in the WAN
Pervasive security with regular reviews
Organisational changes, new skillsets
Application Centric Infrastructure (ACI)
Virtual Acceleration Teams
Automated self-service for application teams
Fast(er) IT mindset change management
Automated testing and certification of code
Robust feedback and input to product BUs
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9
Continuous Delivery
Application Delivery – Digitised
Progression
Deploy
and Release
Total Savings
7.5%
4.75%
2.5%
32%
9%
16%
10%
Plan
Develop
and Build
Regression
6%
11.25%
20%
45%
of SDL*
of SDL
of SDL
of SDL
of SDL
SDaaS – Software Delivery as a Service
* Software Delivery Lifecycle
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10
Cisco’s Internal Cloud
Fabric Enabled
Data Centre with ACI
Cisco ONE Enterprise Cloud Suite
ACI
80%
Self-Service
Service Catalogue
Jim
Orchestration
ACI
ACI
ACI
ACI
ACI
ACI
Application Developer
20%
10%
10%
Jane
Storage
Compute
Infrastructure Solutions Architect
Platform as a Service
Proof of Concept
Security
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11
Managing Total Cost of Ownership (TCO)
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12
TCO Reduction
Our RtB must be reduced by 5% every year...How are we doing this?
•
•
•
•
•
•
Automation, Self-Service
OpenSource Technologies
New Technology Implementation
New WAN Technologies (e.g., iWAN, Ethernet Terminations, etc.)
Cloud – Private and Public
Asset Utilisation (Storage, Compute, Containers, etc.)
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13
TCO Benefits for Network Data Centre Transformation
- 33%
Q2 2012
Circa 2009
Legacy bare metalbased data centre
Virtualisation and unified
compute and network
provisioning
- 37%
- 39%
Q2/Q3 2016
Q2 2014
Cisco orchestration
technology automates
provisioning of 80% of
infrastructure environment
Cisco Prime service catalog
enables self-service
provisioning of infrastructure
to internal customers
Combined benefits of end-to-end
data centre provisioning,
management and policy
implementation
Increase in data centre asset
utilisation due to location flexibility
Operational Simplicity and Increased Security Capability
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14
Cisco IT Projected Benefits with ACI
Lower Operating
Cost
Resource
Optimisation
Greater
Business Agility
Lower Capital
Expenses
Reduced Costs /
Complexity
58%
25%
21%
45%
10-20%
Reduce
Network
Provisioning
Reduce
CAPEX
Reduce
Management
Costs
Reduce
Power and
Cooling Costs
Optimise
Compute and
Storage
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15
Organisation Transformation
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16
Compute
Storage
Security
Network
Architecture
Design
Implementation
Operations
Network
Unified Communications / Video
Infrastructure as a Service
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Virtual Service Teams
Cisco Infrastructure Team Journey
17
Current Infrastructure Organisation
Built for Fast(er) IT
Head of Infrastructure
Continuous
Delivery
ACI and
IoE
Services
Cross-Service Functions
Large Programs
Business
Strategy and
Security
Automation
Software
Development
Architecture
and Design
Implementation
and Operations
Data Centre
Service
Network
Service
Unified
Communications
and Video Service
Virtual Acceleration Teams
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18
Executive Panel Discussion
Moderator
John Manville
Senior Vice President
Global Infrastructure
Services
Dr. Koen Bastiaens
Senior Director
Cloud and Network
Services
Dr. Alison Vincent
Chief Technology Officer
Cisco UKI
Frank D’Agostino
Lance Perry
Guillermo Diaz Jr.
Chief Technology Officer Senior Vice President and
Vice President
INSBU Technical
IT Customer Strategy
Chief Information Officer
Marketing
and Success
Thank you.