At-a-Glance
ISVs Enable Enterprise Collaboration with Cisco Solutions
Expand Your Application to Include Collaboration
• Enhance your application
and workflows with the latest
collaboration capabilities.
• Accelerate innovation and reduce
development overhead with Cisco®
collaboration technologies, software
development kits, and APIs.
• Expand your channel by partnering
with Cisco and uncovering new and
profitable business opportunities.
• Amplify your marketing and sales
efforts with Cisco’s extensive comarketing and go-to-market programs.
Social media, mobile technologies, and faster networks have changed how consumers collaborate. But in the enterprise,
collaboration lags despite demands for increased productivity to meet heavier workloads. According to a Corporate
Executive Board (CEB) Enterprise Architecture Leadership Council survey,1 business leaders believe that 50 percent of
business productivity is linked to effective collaboration, often across time and distance.
Meet this need and differentiate your offering by embedding collaboration capabilities from Cisco in your applications
and business process workflows to create intuitive collaborative processes and user experiences from browser to
boardroom—across mobile devices, desktops, and conferencing environments.
Cisco collaboration solutions include Cisco Spark™, a team-based platform; Cisco WebEx® virtual meeting software;
Cisco Jabber®; and Cisco Unified Communications technology, the premier instant messaging, voice, and video
solution; and Cisco Unified Contact Center, an intelligent contact routing and call platform. With Cisco TelePresence®
leadership and mobile-first approach, Cisco collaboration platforms support anytime, anywhere access.
1Corporate Executive Board Enterprise Architecture Leadership Council survey
© 2015 Cisco and/or its affiliates. All rights reserved.
1
At-a-Glance
Content Management Messaging & Presence Customer Engagement Center Collabora9on Voice, Video, Conferencing Third Party Applica/ons, Business Process, Services Unified Customer Conferencing CLOUD Communica9ons Collabora9on HYBRID ON PREMISES Collabora9on Edge Architecture Cisco Network Figure 1 Flexible, Integrated Collaboration from Cisco
• Cisco customer collaboration products create the foundation for positive
customer service—the key to building a stronger business. They help you engage
proactively with your customers, connecting people with the information,
expertise, and support they need when and where they need it most.
• Cisco conferencing brings together our industry-leading Cisco WebEx and
TelePresence solutions to enable your employees, customers, and partners to
collaborate anytime, anywhere, with integrated voice, video, and content sharing.
• Cisco Collaboration Edge Architecture allows you to securely provide
remote access, collaborate with customers and partners, and integrate with
cloud services.
Cisco collaboration can be delivered on premises and in the cloud. In the future,
these solutions will support a hybrid mode that melds the best of both worlds.
With robust developer tools, we help you create a work space for customers
that is:
• Mobile, social, visual, and virtual
• Highly secure and easily integrated into existing IT landscapes
Take Advantage of Cisco’s Strength in Networking and Collaboration
At Cisco, our mission is to put “no compromise” collaboration into every
conference room, onto every desk, and into every pocket. Our focus is on
getting the user experience right and delivering on the collaboration promise.
After all, if your employees do not adopt the technologies you have deployed,
what difference does it make?
All of these endpoints are powered behind the scenes by a common
architecture made up of four core components (see Figure 1):
• Cisco offers a market-leading unified communications platform for enterprise
and midmarket customers. The solution delivers integrated voice, video,
mobility, and presence services across IP phones and video endpoints,
mobile and desktop devices, and web and business applications.
• Capable of supporting new devices, applications, and styles of interaction
No other provider can match Cisco’s market leadership in networking and
collaboration. Cisco has more than 200,000 collaboration customers globally, with
95 percent of the Fortune 500 using Cisco collaboration solutions. In addition,
Cisco partners with 400-plus active developers and independent software
vendors (ISVs). Partner with Cisco and gain access not only to our products,
but also to our partners, expertise, customer base, and marketing channels.
Connect with Cisco
Start your partnership with Cisco by joining the Cisco Developer Network
today. Discover how embedding collaboration features in your applications can
enhance your customers’ experiences—and expand your market horizons.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective
owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
2