IAQG
Requirements Strategy Stream
Melbourne Australia
General Assembly Meeting
18 April, 2007
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 1
Requirements Strategy Stream
Missions & Actions
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 2
Requirements Strategy Stream
Missions & Actions
Develop and Maintain Industry Quality Requirements
to improve product and process integrity
• Maintain focus on Quality Management System standards
– Implement QMS revision year 2009
– Stay abreast with emerging requirements e.g. CSR, Hazmat* etc
CSR = Corporate Social Responsibility
* Hazmat = Hazardous Materials
* e.g., ROHS (Restriction Of Hazardous Substances) WEEE (Waste Electrical and Electronic Equipment)
• Work with Relationship Growth Teams
– Civil Authorities requirements harmonization
– Space requirements integrated into QMS
– Defense requirements harmonization
• Improve and maintain the Audit Process standards
• Develop and maintain other IAQG Requirements
documents as agreed by IAQG Council
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 3
Requirements Strategy Stream
Missions & Actions
Current State
A suite of existing IAQG
QMS standards, based on
ISO 9001
Various take up of
standards
Many other requirements
- Authorities
- Associations
- Customers
Actions
Future State
 Dedicated Working Groups
 Data mining of current 9100
standard, 9101 and others
QMS 9100 series
 Web survey
• consistent with the new
issue of ISO 9001
 Relationship with civil
authorities, defense & space
• implemented worldwide
by the industry
 Monitor emergent new
requirements
Different Areas
- Civil
- Space
- Defense
International unique
Certification Scheme
• audit process
Standards recognized
worldwide by the
stakeholders
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 4
Requirements Strategy Stream
Quality Management Systems Standards
Update the
Quality Management System
Standards
9100 (general)
9110 (maintenance)
9120 (distributors)
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 5
Update the QMS Standards
9100 Standard
9100 Standard
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 6
Update the QMS Standards
9100 Standard
9100 Standard Revision
Consider:
• Next revision of ISO 9001
– ISO TC176 has begun revision activity and expect to
publish an amended ISO 9001 in 2009
• Change inputs from 9100 stakeholder segments
– Certification/Registration bodies, Space Sector, Defense,
IAQG Members, Civil Aviation Authorities, Suppliers
• Expansion of scope to include Defense
Publish revised 9100 standard in 2009
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 7
Update the QMS Standards
9100 Standard
9100 Stakeholder Focals & Liaisons
Stakeholders
IAQG Focal
9100 Team Liaison
 Certification/Registration
Bodies
Rick DOWNS
Hans LUIJT
 Civil Aviation Authorities
Edward BAYNE
Alan DANIELS
 Defense / NATO
Preston THOMPSON
Franciso LOSADA
 Space
Roberto CIASCHI
Roberto CIASCHI
 OASIS Suppliers
Hans LUIJT
Hans LUIJT
 IAQG & Sector Companies
*
*
 IAQG Strategy Steams:
– People Capability
– Product Realization Process
– Supply Chain Process Capability
Herbert MAIROSE
Susan ARMSTRONG
Mike SONG
*
Melbourne GA – 18 April 2007
Henry JOHANNSON
Buddy CRESSIONNIE
Jean-Louis DOULIERY
Requirements Strategy Stream Sector Leaders
Guy DION – Requirements Strategy Stream Leader
page 8
Update the QMS Standards
9100 Standard
Stakeholder Change Inputs
Stakeholders
Design Specification
9100 Team
Certification/
Registration Bodies
Civil Aviation
Authorities
Defense / NATO
9100 Team
deliberation
and decision
Space
OASIS Suppliers
IAQG & Sector
Companies
IAQG Strategy
Steams
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 9
Update the QMS Standards
9100 Standard
Design Specification Criteria
• Changes that will be considered are those that:
1. constitute quality management system requirements
that are not contractual in nature or contain product
specific requirements, and that
2. enhance clarity of requirements or address
stakeholder needs, and that
3. are compatible for use by all stakeholder segments
and by organizations of all types and sizes, and when
4. the benefit of the proposed change/addition
outweighs the impact of implementation
• Changes to ISO 9001 text are out of scope
• Requirements must be auditable & not prescriptive
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 10
Update the QMS Standards
9100 Standard
Some of the Topics Under Review
•
•
•
•
•
•
•
•
•
Configuration Management
Continuous Improvement
First Article Inspection
Key Characteristics
Key Performance Indicators
Positive Recall
Risk Management
Statistical Sampling
Test Report Validation
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 11
Update the QMS Standards
9100 Standard
Informative Article (as of Feb. 2007)
• IAQG web site
“Projects” menu
www.iaqg.org
• Quality Digest
Back issues –
February 2007
www.qualitydigest.com
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 12
Update the QMS Standards
9110 Standard
9110 (maintenance)
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 13
Update the QMS Standards
9110 Standard
9110 (maintenance)
Take into account:
• The 9100 revision (link with the 9100 team)
• Change inputs from the same relevant stakeholder
segments as 9100 +
* CASE = Coordinating Agency Supplier Evaluation
– Airlines and CASE *
Status:
•
•
•
•
•
•
First meeting in Seville – October 2006
No APAQG participation
Design specification approved, stakeholders identified
Working on data mining methods
Met here in Melbourne
Publication to trail 9100 by about 6 months
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 14
Update the QMS Standards
9120 Standard
9120 (distributors)
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 15
Update the QMS Standards
9120 Standard
9120 (distributors)
Take into account:
• The 9100 revision (link with the 9100 team)
• Change inputs from the same relevant stakeholder
segments as 9100 +
– Distributors Associations for 9120 (ASA & EASO*)
• Consider relationship of 9120 to ASA-100 & FAA AC 00-56A
Status:
•
•
•
•
•
* ASA = Aviation Supplier Association
EASO = European Aviation Supplier Organisation
First meeting in Seville – October 2006
Reviewed OASIS data
Beginning data mining effort
Met here in Melbourne
Publication to trail 9100 by about 6 months
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 16
Update the QMS Standards
Web Survey
IAQG Web-Based
9100-series Standard
Survey
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 17
Update the QMS Standards
Web Survey
• Letter sent to over 3300
suppliers having email
addresses in the OASIS
data base
• Invited to provide
comments to the 9100series standards using a
web-based survey
• Comment period from
12 April to 10 June 2006
(extended to 15 August)
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 18
Requirements Strategy Stream
QMS Assessment Standards
Revision of the
QMS “Assessment Process” Standards
9101, 9111, 9121 (audit guides)
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 19
Update the QMS Assessment Standards
9101 / 9111 / 9121 Standards
9101, 9111, 9121 Standard Revision
To be determined:
•
•
•
•
Process oriented audit? (instead of audit by section)
Checklist? or audit guide?
Report to be improved (electronic file)
Scoring? (QMS compliance indicator): to keep as it
is? how can we improve it?
Status:
• First meeting – January 2007 – Suresnes, France
• Second meeting scheduled for May 2007 in
Montreal, Canada
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 20
Requirements Strategy Stream
Software Initiative – 9115 Standard
9115 (software)
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 21
Requirements Strategy Stream
Software Initiative – 9115 Standard
9115 (software)
• Software requirements not harmonized at IAQG level:
– AS 9006 :
Deliverable software
– ARP 9005 : Non-deliverable software
– TR 9109 :
Guidelines for software quality management
• A new initiative launched for harmonization:
– First priority: Deliverable software
– Later: Non-deliverable software or combination of
deliverable / non-deliverable software requirement
– First working meeting in Seville
– Second working meeting in Vancouver
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 22
Requirements Strategy Stream
Software Initiative – 9115 Standard
9115 (software)
• Under Evaluation:
– Structure of the new standard
– Reviewing ISO/IEC 12207 & AS9006 terminology for
consistency
– Reviewing ISO/IEC 12207 & AS9006 processes for
completeness
• Next Meeting:
– Birmingham UK – 26/27 June 2007
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 23
Requirements Strategy Stream
Summary
Summary
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 24
Requirements Strategy Stream
Summary
By 2009:
• Quality Management System standards revised and published
– 9100 (general)
– 9110 (maintenance)
– 9120 (distributors)
• Audit process standards revised and published
– 9101 (general)
– 9111 (maintenance)
– 9121 (distributors)
• New Software QMS standard prepared and published
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 25
Requirements Strategy Stream
Questions ?
Melbourne GA – 18 April 2007
Guy DION – Requirements Strategy Stream Leader
page 26