Employee Survey 2011
Auxiliary Services - District Wide
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Janitorial
Overall, campus/site cleanliness is good
307
26.7%
614
53.4%
921
80.1%
179 15.6%
50 4.3%
1150
4
Restrooms are clean
271
23.7%
596
52.1%
867
75.7%
202 17.6%
76 6.6%
1145
8
Classrooms are clean
268
25.7%
609
58.4%
877
84.2%
121 11.6%
44 4.2%
1042
111
Offices are clean
294
27.2%
603
55.7%
897
82.9%
126 11.6%
59 5.5%
1082
70
Halls and open areas are clean
305
26.7%
695
60.8%
1000 87.4%
120 10.5%
24 2.1%
1144
9
Food services areas are clean
241
23.3%
631
61.0%
872
84.3%
128 12.4%
34 3.3%
1034
120
Your requests for janitorial services are
met promptly
236
24.7%
538
56.3%
774
81.0%
147 15.4%
35 3.7%
956
195
Employee Survey 2011
Page 1 of 26
Employee Survey 2011
Auxiliary Services (Continuation) - District Wide
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Services
How would you rate the
Food Quality
122 13.5%
367 40.6%
250 27.7%
739
81.8%
92 10.2%
72 8.0%
903
Service
156 17.4%
363 40.6%
224 25.0%
743
83.0%
99 11.1%
53 5.9%
895
Cost
109 12.4%
271 30.7%
287 32.5%
667
75.6%
126 14.3%
89 10.1%
882
192 25.3%
412 54.4%
110 14.5%
714
94.2%
35 4.6%
9
1.2%
758
Receiving
197 25.3%
420 54.0%
109 14.0%
726
93.3%
35 4.5%
17 2.2%
778
Mail Processing
242 27.8%
450 51.6%
122 14.0%
814
93.3%
38 4.4%
20 2.3%
872
How would you rate the Grounds service
Professional Conduct
272 30.5%
437 48.9%
127 14.2%
836
93.6%
35 3.9%
22 2.5%
893
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
194 23.3%
410 49.3%
150 18.1%
754
90.7%
40 4.8%
37 4.5%
831
Quality of Service
217 24.6%
451 51.2%
138 15.7%
806
91.5%
49 5.6%
26 3.0%
881
How would you rate the Maintenance service
Professional Conduct
280 30.4%
416 45.2%
158 17.2%
854
92.7%
41 4.5%
26 2.8%
921
Response Time
212 23.6%
389 43.3%
181 20.2%
782
87.1%
55 6.1%
61 6.8%
898
Quality of Service
228 25.0%
423 46.4%
163 17.9%
814
89.3%
59 6.5%
39 4.3%
912
388 46.6%
142 17.1%
755
90.7%
48 5.8%
29 3.5%
832
How would you rate the Repair/Construction service
Professional Conduct
225 27.0%
Response Time
150 18.7%
347 43.2%
185 23.0%
682
84.9%
54 6.7%
67 8.3%
803
Quality of Service
182 22.1%
387 47.0%
159 19.3%
728
88.5%
58 7.0%
37 4.5%
823
72
8.1%
272 30.5%
258 28.9%
602
67.4%
138 15.5%
153 17.1%
893
36
3.9%
183 19.9%
290 31.5%
509
55.3%
182 19.8%
229
24.9%
Page
2 of 26
920
Machine Vendors - Pepsi Machines
How would you rate the
Vending Machines
Reliability
Beverage
Cost
Employee Survey
2011
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Food Quality
55
6.3%
204 23.4%
285 32.8%
544
62.5%
156 17.9%
170 19.5%
870
58
6.8%
217 25.4%
280 32.8%
555
65.1%
158 18.5%
140 16.4%
853
Food Variety
49
5.7%
208 24.2%
284 33.1%
541
63.1%
162 18.9%
155 18.1%
858
Food Cost
39
4.5%
158 18.1%
280 32.1%
477
54.8%
181 20.8%
213 24.5%
871
443 46.8%
357 37.7%
106 11.2%
906
95.7%
23 2.4%
18 1.9%
947
Word Processing Services
253 39.4%
284 44.2%
81
12.6%
618
96.3%
15 2.3%
9
1.4%
642
Turnaround Times
428 47.9%
327 36.6%
95
10.6%
850
95.1%
26 2.9%
18 2.0%
894
Hours of Operations
390 40.9%
427 44.8%
94
9.9%
911
95.5%
24 2.5%
19 2.0%
954
Handling of
Exams/Confidential
Material
417 50.3%
314 37.9%
70
8.4%
801
96.6%
17 2.1%
11 1.3%
829
176 25.6%
327 47.6%
105 15.3%
608
88.5%
52 7.6%
27 3.9%
687
Instructional Service Center (ISC)
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
Employee Survey 2011
Page 3 of 26
Employee Survey 2011
Auxiliary Services - By Campus
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Janitorial
Administrative Services Center
Overall, campus/site cleanliness is good
52 38.8%
76
56.7%
128
95.5%
5
3.7%
1
0.7%
134
0
Restrooms are clean
46 34.8%
70
53.0%
116
87.9%
13 9.8%
3
2.3%
132
1
Classrooms are clean
30 30.3%
59
59.6%
89
89.9%
7
7.1%
3
3.0%
99
35
Offices are clean
45 33.8%
80
60.2%
125
94.0%
4
3.0%
4
3.0%
133
1
Halls and open areas are clean
46 34.8%
83
62.9%
129
97.7%
2
1.5%
1
0.8%
132
1
Food services areas are clean
33 28.7%
79
68.7%
112
97.4%
3
2.6%
0
0.0%
115
17
Your requests for janitorial services are
met promptly
41 32.5%
72
57.1%
113
89.7%
10 7.9%
3
2.4%
126
7
Overall, campus/site cleanliness is good
0
0.0%
3
75.0%
3
75.0%
1
25.0%
0
0.0%
4
0
Restrooms are clean
0
0.0%
3
75.0%
3
75.0%
1
25.0%
0
0.0%
4
0
Classrooms are clean
0
0.0%
2
50.0%
2
50.0%
1
25.0%
1
25.0%
4
0
Offices are clean
0
0.0%
3
100.0%
3
100.0%
0
0.0%
0
0.0%
3
1
Halls and open areas are clean
0
0.0%
3
75.0%
3
75.0%
1
25.0%
0
0.0%
4
0
Food services areas are clean
0
0.0%
1
100.0%
1
100.0%
0
0.0%
0
0.0%
1
3
Your requests for janitorial services are
met promptly
0
0.0%
2
66.7%
2
66.7%
0
0.0%
1
33.3%
3
1
Fort Bliss
Employee Survey 2011
Page 4 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Mission Del Paso
Overall, campus/site cleanliness is good
31 29.8%
43
41.3%
74
71.2%
22 21.2%
8
Restrooms are clean
25 24.0%
44
42.3%
69
66.3%
22 21.2%
Classrooms are clean
26 26.5%
55
56.1%
81
82.7%
10 10.2%
Offices are clean
25 27.2%
49
53.3%
74
80.4%
9
Halls and open areas are clean
34 31.8%
58
54.2%
92
Food services areas are clean
29 29.9%
52
53.6%
Your requests for janitorial services are
met promptly
30 34.5%
37
Overall, campus/site cleanliness is good
28 43.8%
Restrooms are clean
7.7%
104
3
13 12.5%
104
3
7
7.1%
98
9
9.8%
9
9.8%
92
13
86.0%
10 9.3%
5
4.7%
107
1
81
83.5%
10 10.3%
6
6.2%
97
11
42.5%
67
77.0%
12 13.8%
8
9.2%
87
20
28
43.8%
56
87.5%
4
4
6.3%
64
0
28 43.1%
24
36.9%
52
80.0%
10 15.4%
3
4.6%
65
0
Classrooms are clean
31 48.4%
28
43.8%
59
92.2%
2
3.1%
3
4.7%
64
1
Offices are clean
27 43.5%
30
48.4%
57
91.9%
4
6.5%
1
1.6%
62
3
Halls and open areas are clean
26 40.0%
33
50.8%
59
90.8%
5
7.7%
1
1.5%
65
0
Food services areas are clean
31 49.2%
26
41.3%
57
90.5%
4
6.3%
2
3.2%
63
2
Your requests for janitorial services are
met promptly
18 37.5%
22
45.8%
40
83.3%
8
16.7%
0
0.0%
48
17
Northwest
Employee Survey 2011
6.3%
Page 5 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Other
Overall, campus/site cleanliness is good
0
0.0%
3
100.0%
3
100.0%
0
0.0%
0
0.0%
3
0
Restrooms are clean
0
0.0%
3
100.0%
3
100.0%
0
0.0%
0
0.0%
3
0
Classrooms are clean
0
0.0%
3
100.0%
3
100.0%
0
0.0%
0
0.0%
3
0
Offices are clean
0
0.0%
3
100.0%
3
100.0%
0
0.0%
0
0.0%
3
0
Halls and open areas are clean
1
33.3%
2
66.7%
3
100.0%
0
0.0%
0
0.0%
3
0
Food services areas are clean
1
33.3%
2
66.7%
3
100.0%
0
0.0%
0
0.0%
3
0
Your requests for janitorial services are
met promptly
1
33.3%
2
66.7%
3
100.0%
0
0.0%
0
0.0%
3
0
Rio Grande
Overall, campus/site cleanliness is good
40 23.3%
95
55.2%
135
78.5%
33 19.2%
4
2.3%
172
0
Restrooms are clean
38 22.0%
98
56.6%
136
78.6%
27 15.6%
10 5.8%
173
0
Classrooms are clean
37 22.6%
97
59.1%
134
81.7%
26 15.9%
4
2.4%
164
9
Offices are clean
48 29.4%
86
52.8%
134
82.2%
26 16.0%
3
1.8%
163
10
Halls and open areas are clean
38 22.5%
98
58.0%
136
80.5%
31 18.3%
2
1.2%
169
2
Food services areas are clean
26 16.1%
95
59.0%
121
75.2%
30 18.6%
10 6.2%
161
11
Your requests for janitorial services are
met promptly
37 24.2%
89
58.2%
126
82.4%
24 15.7%
3
153
17
Employee Survey 2011
2.0%
Page 6 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Transmountain
Overall, campus/site cleanliness is good
36 25.9%
78
56.1%
114
82.0%
20 14.4%
5
3.6%
139
0
Restrooms are clean
31 22.6%
78
56.9%
109
79.6%
20 14.6%
8
5.8%
137
0
Classrooms are clean
35 27.3%
80
62.5%
115
89.8%
9
4
3.1%
128
9
Offices are clean
34 26.2%
73
56.2%
107
82.3%
16 12.3%
7
5.4%
130
8
Halls and open areas are clean
40 29.4%
86
63.2%
126
92.6%
10 7.4%
0
0.0%
136
1
Food services areas are clean
30 23.6%
82
64.6%
112
88.2%
14 11.0%
1
0.8%
127
10
Your requests for janitorial services are
met promptly
29 26.1%
71
64.0%
100
90.1%
8
3
2.7%
111
26
Overall, campus/site cleanliness is good
20 27.8%
37
51.4%
57
79.2%
10 13.9%
5
6.9%
72
0
Restrooms are clean
19 26.4%
35
48.6%
54
75.0%
14 19.4%
4
5.6%
72
0
Classrooms are clean
16 24.6%
38
58.5%
54
83.1%
7
10.8%
4
6.2%
65
6
Offices are clean
17 25.4%
37
55.2%
54
80.6%
7
10.4%
6
9.0%
67
6
Halls and open areas are clean
20 28.2%
43
60.6%
63
88.7%
8
11.3%
0
0.0%
71
0
Food services areas are clean
11 17.7%
39
62.9%
50
80.6%
11 17.7%
1
1.6%
62
9
Your requests for janitorial services are
met promptly
10 16.7%
36
60.0%
46
76.7%
11 18.3%
3
5.0%
60
11
7.0%
7.2%
Unknown/MissingCampus
Employee Survey 2011
Page 7 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Valle Verde
Overall, campus/site cleanliness is good
100 21.8%
251 54.8%
351
76.6%
84 18.3%
23 5.0%
458
1
Restrooms are clean
84 18.5%
241 53.0%
325
71.4%
95 20.9%
35 7.7%
455
4
Classrooms are clean
93 22.3%
247 59.2%
340
81.5%
59 14.1%
18 4.3%
417
42
Offices are clean
98 22.8%
242 56.4%
340
79.3%
60 14.0%
29 6.8%
429
28
Halls and open areas are clean
100 21.9%
289 63.2%
389
85.1%
53 11.6%
15 3.3%
457
4
Food services areas are clean
80 19.8%
255 63.0%
335
82.7%
56 13.8%
14 3.5%
405
57
Your requests for janitorial services are
met promptly
70 19.2%
207 56.7%
277
75.9%
74 20.3%
14 3.8%
365
96
Employee Survey 2011
Page 8 of 26
Employee Survey 2011
Auxiliary Services (Continuation) - By Campus
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Administrative Services Center
Food Services
How would you rate the
Food Quality
13
18.1%
38
52.8%
17 23.6%
68 94.4%
4 5.6%
0 0.0%
72
Service
15
21.1%
36
50.7%
15 21.1%
66 93.0%
4 5.6%
1 1.4%
71
Cost
10
14.1%
30
42.3%
18 25.4%
58 81.7%
1014.1%
3 4.2%
71
37
34.6%
56
52.3%
12 11.2%
105 98.1%
2 1.9%
0 0.0%
107
Receiving
37
33.6%
58
52.7%
12 10.9%
107 97.3%
3 2.7%
0 0.0%
110
Mail Processing
42
37.2%
53
46.9%
17 15.0%
112 99.1%
1 0.9%
0 0.0%
113
How would you rate the Grounds service
Professional Conduct
49 41.2%
55
46.2%
9
113 95.0%
3 2.5%
3 2.5%
119
Distribution Services
How would you rate the
Shipping
Physical Plant
7.6%
Response Time
28
25.5%
59
53.6%
18 16.4%
105 95.5%
4 3.6%
1 0.9%
110
Quality of Service
40
34.8%
57
49.6%
14 12.2%
111 96.5%
4 3.5%
0 0.0%
115
56
44.8%
18 14.4%
118 94.4%
4 3.2%
3 2.4%
125
How would you rate the Maintenance service
Professional Conduct
44 35.2%
Response Time
36
28.8%
57
45.6%
22 17.6%
115 92.0%
4 3.2%
6 4.8%
125
Quality of Service
41
33.1%
57
46.0%
14 11.3%
112 90.3%
8 6.5%
4 3.2%
124
How would you rate the Repair/Construction service
Professional Conduct
38 32.8%
55
47.4%
13 11.2%
106 91.4%
8 6.9%
2 1.7%
116
Response Time
23
19.8%
54
46.6%
22 19.0%
99 85.3%
8 6.9%
9 7.8%
116
Quality of Service
32
27.8%
52
45.2%
15 13.0%
99 86.1%
1210.4%
4 3.5%
115
8
8.3%
27
28.1%
31 32.3%
66 68.8%
1515.6%
15 15.6%
96
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 9 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
3
2.9%
20
19.4%
32 31.1%
55 53.4%
1615.5%
32 31.1%
103
5
5.5%
18
19.8%
30 33.0%
53 58.2%
1819.8%
20 22.0%
91
5
5.6%
20
22.5%
35 39.3%
60 67.4%
1820.2%
11 12.4%
89
Food Variety
5
5.6%
19
21.3%
35 39.3%
59 66.3%
1820.2%
12 13.5%
89
Food Cost
2
2.1%
16
17.0%
32 34.0%
50 53.2%
2324.5%
21 22.3%
94
22
33.3%
32
48.5%
9
13.6%
63 95.5%
2 3.0%
1 1.5%
66
Word Processing
Services
Turnaround Times
13
27.1%
27
56.3%
7
14.6%
47 97.9%
0 0.0%
1 2.1%
48
21
32.8%
32
50.0%
7
10.9%
60 93.8%
3 4.7%
1 1.6%
64
Hours of Operations
18
27.7%
36
55.4%
9
13.8%
63 96.9%
2 3.1%
0 0.0%
65
Handling of
Exams/Confidential
Material
19
36.5%
27
51.9%
5
9.6%
51 98.1%
1 1.9%
0 0.0%
52
27
30.3%
45
50.6%
13 14.6%
85 95.5%
4 4.5%
0 0.0%
89
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Food Quality
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Administrative Services Center
Employee Survey 2011
Page 10 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Fort Bliss
Food Services
How would you rate the
Food Quality
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Service
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Cost
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
1
50.0%
0
0.0%
1
50.0%
2
100.0%
0 0.0%
0 0.0%
2
Receiving
1
50.0%
0
0.0%
0
0.0%
1
50.0%
0 0.0%
1 50.0%
2
Mail Processing
1
25.0%
1
25.0%
0
0.0%
2
50.0%
1 25.0%
1 25.0%
4
Distribution Services
How would you rate the
Shipping
Physical Plant
How would you rate the Grounds service
Professional Conduct
0
0
0
0
0
0
0
Response Time
0
0
0
0
0
0
0
Quality of Service
0
0
0
0
0
0
0
How would you rate the Maintenance service
Professional Conduct
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Response Time
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Quality of Service
0
0.0%
0
0.0%
1
100.0%
1
100.0%
0 0.0%
0 0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
How would you rate the Repair/Construction service
Professional Conduct
0
0.0%
1
Response Time
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Quality of Service
1
100.0%
0
0.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
0
0.0%
1
33.3%
2
66.7%
3
100.0%
0 0.0%
0 0.0%
3
0
0.0%
0
0.0%
1
50.0%
1
50.0%
0 0.0%
1 50.0%
2
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 11 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
0
0.0%
0
0.0%
2
100.0%
2
100.0%
0 0.0%
0 0.0%
2
Food Variety
0
0.0%
0
0.0%
1
50.0%
1
50.0%
1 50.0%
0 0.0%
2
Food Cost
0
0.0%
0
0.0%
2
100.0%
2
100.0%
0 0.0%
0 0.0%
2
2
100.0%
0
0.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Word Processing
Services
Turnaround Times
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
1
50.0%
1
50.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Hours of Operations
1
50.0%
1
50.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Handling of
Exams/Confidential
Material
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Fort Bliss
Employee Survey 2011
Page 12 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Mission Del Paso
Food Services
How would you rate the
Food Quality
14
15.4%
40
44.0%
17 18.7%
71 78.0%
8 8.8%
12 13.2%
91
Service
17
18.7%
41
45.1%
14 15.4%
72 79.1%
1415.4%
5 5.5%
91
Cost
13
14.4%
37
41.1%
21 23.3%
71 78.9%
1112.2%
8 8.9%
90
19
27.9%
37
54.4%
9
13.2%
65 95.6%
3 4.4%
0 0.0%
68
Receiving
18
25.4%
38
53.5%
9
12.7%
65 91.5%
5 7.0%
1 1.4%
71
Mail Processing
16
19.5%
49
59.8%
12 14.6%
77 93.9%
3 3.7%
2 2.4%
82
How would you rate the Grounds service
Professional Conduct
21 25.9%
41
50.6%
13 16.0%
75 92.6%
2 2.5%
4 4.9%
81
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
16
21.3%
36
48.0%
15 20.0%
67 89.3%
3 4.0%
5 6.7%
75
Quality of Service
19
24.4%
34
43.6%
15 19.2%
68 87.2%
5 6.4%
5 6.4%
78
33
39.3%
14 16.7%
72 85.7%
8 9.5%
4 4.8%
84
How would you rate the Maintenance service
Professional Conduct
25 29.8%
Response Time
22
28.2%
24
30.8%
21 26.9%
67 85.9%
6 7.7%
5 6.4%
78
Quality of Service
23
29.5%
26
33.3%
18 23.1%
67 85.9%
6 7.7%
5 6.4%
78
How would you rate the Repair/Construction service
Professional Conduct
19 25.7%
31
41.9%
14 18.9%
64 86.5%
7 9.5%
3 4.1%
74
Response Time
15
22.4%
23
34.3%
16 23.9%
54 80.6%
6 9.0%
7 10.4%
67
Quality of Service
18
26.5%
26
38.2%
12 17.6%
56 82.4%
6 8.8%
6 8.8%
68
8
9.2%
35
40.2%
22 25.3%
65 74.7%
1416.1%
8 9.2%
87
5
5.5%
24
26.4%
26 28.6%
55 60.4%
1718.7%
19 20.9%
91
5
6.0%
31
37.3%
24 28.9%
60 72.3%
1214.5%
11 13.3%
83
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 13 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
6
7.2%
27
32.5%
24 28.9%
57 68.7%
1315.7%
13 15.7%
83
Food Variety
5
6.0%
28
33.7%
22 26.5%
55 66.3%
1518.1%
13 15.7%
83
Food Cost
4
4.6%
23
26.4%
25 28.7%
52 59.8%
1314.9%
22 25.3%
87
40
44.4%
41
45.6%
4
4.4%
85 94.4%
3 3.3%
2 2.2%
90
Word Processing
Services
Turnaround Times
27
40.9%
32
48.5%
3
4.5%
62 93.9%
3 4.5%
1 1.5%
66
38
46.3%
34
41.5%
5
6.1%
77 93.9%
3 3.7%
2 2.4%
82
Hours of Operations
32
35.2%
52
57.1%
3
3.3%
87 95.6%
1 1.1%
3 3.3%
91
Handling of
Exams/Confidential
Material
33
42.9%
37
48.1%
4
5.2%
74 96.1%
2 2.6%
1 1.3%
77
19
31.7%
30
50.0%
7
11.7%
56 93.3%
3 5.0%
1 1.7%
60
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Mission Del Paso
Employee Survey 2011
Page 14 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Northwest
Food Services
How would you rate the
Food Quality
32
57.1%
13
23.2%
7
12.5%
52 92.9%
1 1.8%
3 5.4%
56
Service
34
61.8%
9
16.4%
6
10.9%
49 89.1%
3 5.5%
3 5.5%
55
Cost
29
53.7%
13
24.1%
6
11.1%
48 88.9%
2 3.7%
4 7.4%
54
10
27.0%
22
59.5%
4
10.8%
36 97.3%
1 2.7%
0 0.0%
37
Receiving
10
27.0%
22
59.5%
4
10.8%
36 97.3%
1 2.7%
0 0.0%
37
Mail Processing
12
27.3%
24
54.5%
8
18.2%
44 100.0%
0 0.0%
0 0.0%
44
How would you rate the Grounds service
Professional Conduct
20 38.5%
24
46.2%
6
11.5%
50 96.2%
2 3.8%
0 0.0%
52
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
14
31.1%
20
44.4%
7
15.6%
41 91.1%
4 8.9%
0 0.0%
45
Quality of Service
20
40.8%
20
40.8%
6
12.2%
46 93.9%
3 6.1%
0 0.0%
49
18
36.0%
5
10.0%
49 98.0%
1 2.0%
0 0.0%
50
How would you rate the Maintenance service
Professional Conduct
26 52.0%
Response Time
17
37.0%
20
43.5%
4
8.7%
41 89.1%
3 6.5%
2 4.3%
46
Quality of Service
22
46.8%
17
36.2%
6
12.8%
45 95.7%
1 2.1%
1 2.1%
47
How would you rate the Repair/Construction service
Professional Conduct
20 47.6%
16
38.1%
5
11.9%
41 97.6%
1 2.4%
0 0.0%
42
Response Time
11
28.9%
18
47.4%
7
18.4%
36 94.7%
1 2.6%
1 2.6%
38
Quality of Service
16
38.1%
21
50.0%
5
11.9%
42 100.0%
0 0.0%
0 0.0%
42
2
5.1%
11
28.2%
14 35.9%
27 69.2%
4 10.3%
8 20.5%
39
2
5.0%
4
10.0%
12 30.0%
18 45.0%
8 20.0%
14 35.0%
40
3
8.3%
6
16.7%
12 33.3%
21 58.3%
6 16.7%
9 25.0%
36
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 15 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
3
8.3%
5
13.9%
14 38.9%
22 61.1%
9 25.0%
5 13.9%
36
Food Variety
3
8.3%
5
13.9%
13 36.1%
21 58.3%
7 19.4%
8 22.2%
36
Food Cost
3
8.6%
3
8.6%
10 28.6%
16 45.7%
7 20.0%
12 34.3%
35
36
62.1%
15
25.9%
4
6.9%
55 94.8%
1 1.7%
2 3.4%
58
Word Processing
Services
Turnaround Times
19
55.9%
9
26.5%
6
17.6%
34 100.0%
0 0.0%
0 0.0%
34
38
65.5%
14
24.1%
5
8.6%
57 98.3%
1 1.7%
0 0.0%
58
Hours of Operations
30
50.0%
24
40.0%
6
10.0%
60 100.0%
0 0.0%
0 0.0%
60
Handling of
Exams/Confidential
Material
37
71.2%
11
21.2%
4
7.7%
52 100.0%
0 0.0%
0 0.0%
52
14
45.2%
10
32.3%
5
16.1%
29 93.5%
1 3.2%
1 3.2%
31
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Northwest
Employee Survey 2011
Page 16 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Other
Food Services
How would you rate the
Food Quality
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
Service
0
0.0%
3
100.0%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
Cost
0
0.0%
0
0.0%
1
33.3%
1
33.3%
0 0.0%
2 66.7%
3
0
0.0%
0
0.0%
1
100.0%
1
100.0%
0 0.0%
0 0.0%
1
Receiving
0
0.0%
0
0.0%
1
100.0%
1
100.0%
0 0.0%
0 0.0%
1
Mail Processing
0
0.0%
0
0.0%
1
100.0%
1
100.0%
0 0.0%
0 0.0%
1
How would you rate the Grounds service
Professional Conduct
0
0.0%
1
50.0%
1
50.0%
2
100.0%
0 0.0%
0 0.0%
2
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
0
0.0%
1
50.0%
1
50.0%
2
100.0%
0 0.0%
0 0.0%
2
Quality of Service
0
0.0%
0
0.0%
1
100.0%
1
100.0%
0 0.0%
0 0.0%
1
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
How would you rate the Maintenance service
Professional Conduct
0
0.0%
Response Time
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Quality of Service
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
How would you rate the Repair/Construction service
Professional Conduct
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Response Time
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Quality of Service
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
0
0.0%
0
0.0%
2
100.0%
2
100.0%
0 0.0%
0 0.0%
2
0
0.0%
0
0.0%
2
100.0%
2
100.0%
0 0.0%
0 0.0%
2
0
0.0%
0
0.0%
2
100.0%
2
100.0%
0 0.0%
0 0.0%
2
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 17 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
0
0.0%
0
0.0%
1
50.0%
1
50.0%
1 50.0%
0 0.0%
2
Food Variety
0
0.0%
0
0.0%
1
50.0%
1
50.0%
1 50.0%
0 0.0%
2
Food Cost
0
0.0%
0
0.0%
2
100.0%
2
100.0%
0 0.0%
0 0.0%
2
1
100.0%
0
0.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Word Processing
Services
Turnaround Times
1
100.0%
0
0.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
1
100.0%
0
0.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Hours of Operations
1
100.0%
0
0.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
Handling of
Exams/Confidential
Material
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Other
Employee Survey 2011
Page 18 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Rio Grande
Food Services
How would you rate the
Food Quality
16
10.3%
59
38.1%
53 34.2%
128 82.6%
127.7%
15 9.7%
155
Service
23
15.0%
71
46.4%
33 21.6%
127 83.0%
149.2%
12 7.8%
153
Cost
13
8.8%
46
31.1%
51 34.5%
110 74.3%
2114.2%
17 11.5%
148
33
26.0%
69
54.3%
18 14.2%
120 94.5%
6 4.7%
1 0.8%
127
Receiving
31
24.6%
71
56.3%
16 12.7%
118 93.7%
5 4.0%
3 2.4%
126
Mail Processing
42
30.0%
68
48.6%
20 14.3%
130 92.9%
6 4.3%
4 2.9%
140
How would you rate the Grounds service
Professional Conduct
41 29.1%
65
46.1%
27 19.1%
133 94.3%
7 5.0%
1 0.7%
141
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
33
24.4%
64
47.4%
25 18.5%
122 90.4%
6 4.4%
7 5.2%
135
Quality of Service
30
21.6%
76
54.7%
24 17.3%
130 93.5%
5 3.6%
4 2.9%
139
64
44.4%
34 23.6%
135 93.8%
3 2.1%
6 4.2%
144
How would you rate the Maintenance service
Professional Conduct
37 25.7%
Response Time
24
17.0%
63
44.7%
33 23.4%
120 85.1%
117.8%
10 7.1%
141
Quality of Service
29
20.1%
65
45.1%
30 20.8%
124 86.1%
139.0%
7 4.9%
144
How would you rate the Repair/Construction service
Professional Conduct
31 22.3%
64
46.0%
29 20.9%
124 89.2%
9 6.5%
6 4.3%
139
Response Time
22
16.3%
61
45.2%
31 23.0%
114 84.4%
118.1%
10 7.4%
135
Quality of Service
28
20.6%
60
44.1%
29 21.3%
117 86.0%
118.1%
8 5.9%
136
10
7.0%
46
32.2%
39 27.3%
95 66.4%
2718.9%
21 14.7%
143
6
4.3%
27
19.3%
44 31.4%
77 55.0%
3625.7%
27 19.3%
140
7
5.1%
33
24.3%
48 35.3%
88 64.7%
2719.9%
21 15.4%
136
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 19 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
9
6.7%
36
26.9%
43 32.1%
88 65.7%
2317.2%
23 17.2%
134
Food Variety
6
4.4%
33
24.4%
46 34.1%
85 63.0%
2820.7%
22 16.3%
135
Food Cost
5
3.7%
24
17.6%
46 33.8%
75 55.1%
3022.1%
31 22.8%
136
80
50.6%
58
36.7%
18 11.4%
156 98.7%
0 0.0%
2 1.3%
158
Word Processing
Services
Turnaround Times
56
46.7%
46
38.3%
17 14.2%
119 99.2%
0 0.0%
1 0.8%
120
83
55.3%
49
32.7%
14 9.3%
146 97.3%
1 0.7%
3 2.0%
150
Hours of Operations
76
47.8%
60
37.7%
18 11.3%
154 96.9%
4 2.5%
1 0.6%
159
Handling of
Exams/Confidential
Material
81
55.9%
44
30.3%
17 11.7%
142 97.9%
2 1.4%
1 0.7%
145
24
20.3%
61
51.7%
21 17.8%
106 89.8%
8 6.8%
4 3.4%
118
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Rio Grande
Employee Survey 2011
Page 20 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Transmountain
Food Services
How would you rate the
Food Quality
8
6.9%
42
36.2%
38 32.8%
88 75.9%
1613.8%
12 10.3%
116
Service
11
9.6%
38
33.3%
41 36.0%
90 78.9%
1714.9%
7 6.1%
114
Cost
4
3.6%
32
28.6%
44 39.3%
80 71.4%
2219.6%
10 8.9%
112
21
23.3%
46
51.1%
17 18.9%
84 93.3%
4 4.4%
2 2.2%
90
Receiving
21
22.6%
48
51.6%
16 17.2%
85 91.4%
5 5.4%
3 3.2%
93
Mail Processing
27
26.2%
48
46.6%
19 18.4%
94 91.3%
6 5.8%
3 2.9%
103
How would you rate the Grounds service
Professional Conduct
35 33.3%
48
45.7%
15 14.3%
98 93.3%
5 4.8%
2 1.9%
105
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
27
26.7%
48
47.5%
19 18.8%
94 93.1%
4 4.0%
3 3.0%
101
Quality of Service
26
25.2%
52
50.5%
17 16.5%
95 92.2%
5 4.9%
3 2.9%
103
48
43.6%
19 17.3%
103 93.6%
7 6.4%
0 0.0%
110
How would you rate the Maintenance service
Professional Conduct
36 32.7%
Response Time
29
27.6%
45
42.9%
21 20.0%
95 90.5%
7 6.7%
3 2.9%
105
Quality of Service
28
26.4%
49
46.2%
19 17.9%
96 90.6%
7 6.6%
3 2.8%
106
How would you rate the Repair/Construction service
Professional Conduct
27 27.0%
40
40.0%
21 21.0%
88 88.0%
5 5.0%
7 7.0%
100
Response Time
16
16.3%
36
36.7%
29 29.6%
81 82.7%
5 5.1%
12 12.2%
98
Quality of Service
21
20.8%
41
40.6%
27 26.7%
89 88.1%
6 5.9%
6 5.9%
101
7
6.8%
28
27.2%
37 35.9%
72 69.9%
1716.5%
14 13.6%
103
4
3.8%
21
20.0%
39 37.1%
64 61.0%
2221.0%
19 18.1%
105
5
4.8%
24
22.9%
36 34.3%
65 61.9%
2221.0%
18 17.1%
105
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 21 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
5
4.8%
22
21.2%
39 37.5%
66 63.5%
2019.2%
18 17.3%
104
Food Variety
4
3.9%
18
17.6%
37 36.3%
59 57.8%
1514.7%
28 27.5%
102
Food Cost
3
2.9%
18
17.3%
42 40.4%
63 60.6%
1918.3%
22 21.2%
104
72
55.8%
41
31.8%
10 7.8%
123 95.3%
1 0.8%
5 3.9%
129
Word Processing
Services
Turnaround Times
40
46.5%
34
39.5%
7
8.1%
81 94.2%
1 1.2%
4 4.7%
86
65
52.4%
46
37.1%
9
7.3%
120 96.8%
1 0.8%
3 2.4%
124
Hours of Operations
61
46.2%
54
40.9%
12 9.1%
127 96.2%
1 0.8%
4 3.0%
132
Handling of
Exams/Confidential
Material
56
50.5%
43
38.7%
6
105 94.6%
1 0.9%
5 4.5%
111
21
25.6%
36
43.9%
16 19.5%
73 89.0%
3 3.7%
6 7.3%
82
Instructional Service Center (IS
How would you rate the
Photocopy Services
5.4%
Property Control
Ability of personnel to
answer inventory
questions
End of: Transmountain
Employee Survey 2011
Page 22 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Unknown/MissingCampus
Food Services
How would you rate the
Food Quality
5
9.3%
25
46.3%
14 25.9%
44 81.5%
4 7.4%
6 11.1%
54
Service
5
9.4%
25
47.2%
14 26.4%
44 83.0%
6 11.3%
3 5.7%
53
Cost
5
9.4%
18
34.0%
20 37.7%
43 81.1%
6 11.3%
4 7.5%
53
8
19.0%
22
52.4%
5
11.9%
35 83.3%
5 11.9%
2 4.8%
42
Receiving
10
21.7%
23
50.0%
5
10.9%
38 82.6%
6 13.0%
2 4.3%
46
Mail Processing
13
26.0%
26
52.0%
5
10.0%
44 88.0%
4 8.0%
2 4.0%
50
How would you rate the Grounds service
Professional Conduct
14 24.1%
33
56.9%
7
12.1%
54 93.1%
1 1.7%
3 5.2%
58
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
10
18.5%
29
53.7%
9
16.7%
48 88.9%
3 5.6%
3 5.6%
54
Quality of Service
10
17.9%
29
51.8%
9
16.1%
48 85.7%
6 10.7%
2 3.6%
56
31
53.4%
9
15.5%
55 94.8%
3 5.2%
0 0.0%
58
How would you rate the Maintenance service
Professional Conduct
15 25.9%
Response Time
13
22.4%
29
50.0%
9
15.5%
51 87.9%
3 5.2%
4 6.9%
58
Quality of Service
13
22.0%
32
54.2%
8
13.6%
53 89.8%
5 8.5%
1 1.7%
59
How would you rate the Repair/Construction service
Professional Conduct
11 20.4%
31
57.4%
6
11.1%
48 88.9%
3 5.6%
3 5.6%
54
Response Time
9
17.0%
27
50.9%
8
15.1%
44 83.0%
4 7.5%
5 9.4%
53
Quality of Service
9
17.6%
28
54.9%
7
13.7%
44 86.3%
4 7.8%
3 5.9%
51
2
3.9%
20
39.2%
15 29.4%
37 72.5%
7 13.7%
7 13.7%
51
1
1.8%
12
21.8%
18 32.7%
31 56.4%
9 16.4%
15 27.3%
55
1
2.1%
20
41.7%
8
29 60.4%
9 18.8%
10 20.8%
48
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
16.7%
Page 23 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
3
6.7%
14
31.1%
10 22.2%
27 60.0%
8 17.8%
10 22.2%
45
Food Variety
2
4.4%
15
33.3%
11 24.4%
28 62.2%
7 15.6%
10 22.2%
45
Food Cost
2
4.3%
12
26.1%
9
19.6%
23 50.0%
1328.3%
10 21.7%
46
25
41.7%
26
43.3%
8
13.3%
59 98.3%
1 1.7%
0 0.0%
60
Word Processing
Services
Turnaround Times
12
31.6%
21
55.3%
2
5.3%
35 92.1%
3 7.9%
0 0.0%
38
22
40.7%
24
44.4%
4
7.4%
50 92.6%
4 7.4%
0 0.0%
54
Hours of Operations
23
40.4%
26
45.6%
6
10.5%
55 96.5%
1 1.8%
1 1.8%
57
Handling of
Exams/Confidential
Material
24
46.2%
22
42.3%
5
9.6%
51 98.1%
1 1.9%
0 0.0%
52
9
22.5%
20
50.0%
3
7.5%
32 80.0%
5 12.5%
3 7.5%
40
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
End of: Unknown/MissingCampus
Employee Survey 2011
Page 24 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Valle Verde
Food Services
How would you rate the
Food Quality
34
9.6%
148 41.7%
103 29.0%
285 80.3%
4613.0%
24 6.8%
355
Service
51
14.4%
139 39.3%
101 28.5%
291 82.2%
4111.6%
22 6.2%
354
Cost
35
10.0%
94
26.9%
126 36.0%
255 72.9%
5415.4%
41 11.7%
350
63
22.2%
160 56.3%
43 15.1%
266 93.7%
144.9%
4 1.4%
284
Receiving
69
23.6%
160 54.8%
46 15.8%
275 94.2%
103.4%
7 2.4%
292
Mail Processing
89
26.6%
181 54.0%
40 11.9%
310 92.5%
175.1%
8 2.4%
335
How would you rate the Grounds service
Professional Conduct
92 27.5%
170 50.7%
49 14.6%
311 92.8%
154.5%
9 2.7%
335
Distribution Services
How would you rate the
Shipping
Physical Plant
Response Time
66
21.4%
153 49.5%
56 18.1%
275 89.0%
165.2%
18 5.8%
309
Quality of Service
72
21.2%
183 53.8%
52 15.3%
307 90.3%
216.2%
12 3.5%
340
163 47.0%
59 17.0%
319 91.9%
154.3%
13 3.7%
347
How would you rate the Maintenance service
Professional Conduct
97 28.0%
Response Time
71
20.8%
148 43.3%
71 20.8%
290 84.8%
216.1%
31 9.1%
342
Quality of Service
72
20.5%
175 49.9%
67 19.1%
314 89.5%
195.4%
18 5.1%
351
How would you rate the Repair/Construction service
Professional Conduct
79 26.0%
148 48.7%
54 17.8%
281 92.4%
154.9%
8 2.6%
304
Response Time
54
18.4%
125 42.7%
72 24.6%
251 85.7%
196.5%
23 7.8%
293
Quality of Service
57
18.6%
157 51.1%
64 20.8%
278 90.6%
196.2%
10 3.3%
307
35
9.5%
104 28.2%
97 26.3%
236 64.0%
5314.4%
80 21.7%
369
15
3.9%
74
19.4%
115 30.2%
204 53.5%
7419.4%
10327.0%
381
29
7.9%
72
19.6%
124 33.8%
225 61.3%
6216.9%
80 21.8%
367
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machines
Reliability
Beverage Cost
All Other Vending Machines
How would you rate the
Vending Machines
Reliability
Employee
Survey 2011
Page 25 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Quality
27
7.5%
93
26.0%
112 31.3%
232 64.8%
6618.4%
60 16.8%
358
Food Variety
24
6.6%
90
24.7%
118 32.4%
232 63.7%
7019.2%
62 17.0%
364
Food Cost
20
5.5%
62
17.0%
112 30.7%
194 53.2%
7620.8%
95 26.0%
365
165 43.1%
144 37.6%
53 13.8%
362 94.5%
153.9%
6 1.6%
383
Word Processing
Services
Turnaround Times
85
34.3%
114 46.0%
39 15.7%
238 96.0%
8 3.2%
2 0.8%
248
159 44.3%
127 35.4%
51 14.2%
337 93.9%
133.6%
9 2.5%
359
Hours of Operations
148 38.2%
174 45.0%
40 10.3%
362 93.5%
153.9%
10 2.6%
387
Handling of
Exams/Confidential
Material
167 49.6%
127 37.7%
29 8.6%
323 95.8%
103.0%
4 1.2%
337
62
122 46.2%
40 15.2%
224 84.8%
2810.6%
12 4.5%
264
Instructional Service Center (IS
How would you rate the
Photocopy Services
Property Control
Ability of personnel to
answer inventory
questions
23.5%
End of: Valle Verde
Employee Survey 2011
Page 26 of 26