Northwest Commission on College and University (NWCCU) Annual Update for WSQA Academic Year 2013-14 Due November 15, 2014 College Name: Grays Harbor College Contact Person: Laurie Kaye Clary Contact Phone: 360-538-4010 Contact email: laurie.clary@ghc.edu Accreditation recommendations to the College and year of recommendation Actions taken by the college to address recommendations Improvement results Grays Harbor College is addressing four recommendations from its Year Three Resources and Capacity Accreditation Peer Evaluation. 1. The evaluation committee recommends that Grays Harbor College continue to build and develop the process of mission fulfillment with the well-crafted Mission Fulfillment Snapshot as a tool to share with stakeholders and to build an overall system of monitoring improvement of the College’s progress moving forward (Standard 1.B.2). The Mission Fulfillment Snapshot (Scorecard) looks at the most recent past year’s Student Achievement point percentages for GHC in comparison to the system average to provide a 30,000 foot look at where GHC might need to focus efforts. Using SAI points from the past three years, the Institutional Effectiveness, Research and Planning office has created a pivot table that enables departments to delve deeper into the data. At this point, the table allows users to view transfer and workforce SAI 1 For complete information, and to view the Mission Fulfillment Scorecard, visit: http://ghc.edu/admin/accreditation/Year3_Rep ort.pdf The pivot table was presented to all Exempt staff at the Exempt Retreat in September. In addition, the Instructional Management Team has been trained on how to use it and has incorporated review and analysis of the data point summaries, demographics by point and demographics by program, English Transition and Math transition. The pivot table will continue to be refined with new data. In addition to SAI, the Basic Skills program quarterly reviews and analyzes WABERS data to determine areas in need of improvement. into its annual Instructional Review process. Discussions continue around the best way to represent student learning outcomes assessment on the scorecard and as well as how to most effectively measure “Service to Community” 2. The evaluation committee recommends that GHC adopt and publish a policy regarding the safe use, storage, and disposal of hazardous and toxic materials (Standard 2.G.2). Operational Policy 524 “Management and Disposal of Hazardous Wastes” was adopted by the Grays Harbor College Board of Trustees on 9/16/14 and is posted on the college’s website. In addition to the Operational Policy, the College has adopted and posted Administrative Procedures 542.01 “Hazardous Waste Materials Information and Training”, 542.02 “Spill Response”, and 542.03 “Hazardous Waste Disposal”. http://www.ghc.edu/admin/board/bp/index.ht m A required Ad-Hoc Report was sent to the NWCCU on October 2014. 3. It is recommended that Grays Harbor College develop a robust system for the collection and analysis of appropriately defined data to fully inform the planning and evaluation process for the institution, its programs and services, as well as core theme objectives and mission fulfillment and that it develop feedback mechanisms that more Grays Harbor College has established active systems for collecting and analyzing data to inform decision-making throughout the organization. There has been an emphasis in recent months on identifying and communicating the ways in which the College’s planning processes (Core Themes, Institutional/Strategic Planning and Program/Area Planning and their related assessment activities are connected and inform one another. The Chief of Institutional At the Institutional Level, the Executive Team has adopted an Annual Report Format that collects Goals, Accomplishments, Budget Information and Outcomes/Assessment Results from each member of the Executive Team. This information will be shared with the Board of Trustees and used in planning processes. Additionally the college is entering its second year of its Optimization (Strategic) Plan which has as its foundation, specific and measurable objectives. 2 All maintenance and custodial personnel have been trained and training for faculty and other affected staff is in progress. systematically use assessment data to improve practices and make changes to programs and services in support of mission fulfillment (Standard 3.A.3, 4.B.1). 4. It is recommended that for each year of operation, the College undergo an external financial audit and that the results from such audits, including findings and management letter recommendations, be considered in a timely, appropriate and comprehensive manner by the Board of Trustees (Eligibility Requirement 19 and Standard 2.F.7). Effectiveness Research and Planning (IERP), who serves on the President’s Executive Team, is responsible for working with Senior Administrators to monitor the planning process, ensure assessment of outcomes/objectives and identify results. The College’s Exempt Team spent an entire day in September, before classes started, reviewing and discussing the different aspects of the planning system, results of the prior year, and how they would provide leadership to the various planning activities in 2014-15. Washington community and technical colleges historically have been included in the State of Washington’s financial statements, but due to recent changes to 2.F.7, this is not acceptable. In order to meet this standard, the college must meet three important milestones: 1. Develop financial statements in accordance with generally accepted accounting principles. 2. Contract with professionally qualified personnel to audit the financial statements. 3. The college’s administration and board must review and consider the results of the financial statement audit in a timely, appropriate and comprehensive manner. 3 At the Core Theme Level, the College has created a scorecard to measure mission fulfillment by looking at indicators for each of its core themes. In addition to the high level data available in the Scorecard itself, more detailed data is available for many of the indicators and 3 years of data is provided for comparison. See above #2 for more details. At the Program/Area Level there has been a renewed emphasis this year in the Student Services Department to improve Institutional Effectiveness and Student Learning Outcomes Assessment Activities. The IERP is attending Student Services Managers Meetings and meeting one-on-one and in small groups with Student Services Staff to develop meaningful measures of area improvement. Additionally, the Instructional Division has identified data resources they would like to have access to for their Program Review Process. A new position has been added to the Business Office to manage internal financial controls. Since the audit process is in development and implementation, other results are not yet available. A required Ad-Hoc Report will be filed with NWCCU by May 1, 2015. All the Washington community and technical colleges have been working with the State Board for Community and Technical Colleges (the SBCTC) to develop a timeline and plan for the milestones noted above. The SBCTC convened a pilot group of nine colleges to begin this process, with field work for two of the colleges beginning in May of 2014. Grays Harbor College is not in the pilot group, but will complete an inaugural set of financial statements for FY 2013-14. College financial staff attended a financial statement preparation workshop hosted by the SBCTC on August 25, 2014. Although the pilot resulted in improvements to the tools used to prepare the financial statements, each college is expected to experience a significant learning curve when preparing its inaugural financial statements. As a result, the College estimates its statements will be completed sometime around December 2014 - January 2015. Depending on auditor availability, this will allow audits to begin sometime between January and April 2015, with the auditors’ field work taking approximately one month to complete. We anticipate receiving the auditor’s report, including an opinion and any management letter or findings approximately one month after field work is completed. 4