1
Master Course Outline
PSYCH 106
Applied Psychology
Course Description: Applications of theory and current research in psychology with major topics of
personality, decision making, communications, motivation, learning and the workplace. Focuses on
individual and group thought and behavior in the world of work. Emphasis is placed on change, personal
and professional growth. 3 lecture hours. May be used as a general elective in the AA degree.
Credits: 3
Prerequisites: None
Recommended Preparation: None
Co-requisites: None
Learning Outcomes:
A. Identify individual work style (i.e., where you like to focus your attention, the way you take in
information and make decisions), and the strengths and weaknesses of each style. Learn how to
work cooperatively with workers that have different styles. Disciplinary Learning (4) (DL),
Critical Thinking (2) (CT), Social & Personal Responsibility (4) (SPR)
B. Describe and utilize appropriate communication skills including non-verbal communication and
active listening. Describe barriers to communication and how to overcome them. Recognize,
describe, and demonstrate Assertive behavior and describe how it differs from Passive and
Aggressive behavior. Demonstrate how to send a "whole message". DL (4), CT (2), SPR (4)
C. Describe the characteristics of an effective work team, the typical stages of team development,
and how to be a capable team member. DL (4)
D. Understand the issues involved in working with people from different cultural backgrounds and
how to work effectively in a diverse workplace. (Ch 6) DL (4), CT (2), SPR (4)
E. Describe and demonstrate the rules of "principled negotiation" and conflict resolution.
Understand what sexual harassment is, how to prevent it, deal with it if it occurs. DL (4), CT (2),
SPR (4), Literacy (2) (L), Using Resources (2) (UR)
F. Describe and demonstrate customer satisfaction skills for "internal" and "external" customers.
DL (4), SPR (4), UR (2)
G. Identify character traits associated with being an ethical person and use a systematic method
for making ethical decisions and behaving ethically. DL (4), CT (2)
H. Describe and give examples of how to effectively manage workplace stress and anger. DT (4)
2
Course Textbook: Human Relations - Interpersonal, Job-Oriented Skills, Dubrin, 11th ed. 2011.
Academic Integrity: All forms of cheating, falsification, and plagiarism are against the rules of this course
and of Grays Harbor College. Students who are unsure what constitutes academic dishonesty are
responsible for asking the instructor for clarification. Instances of intentional academic dishonesty will
be dealt with severely.
Disabilities: Students who have documented disabilities that require accommodations in compliance
with the Americans with Disabilities Act should contact the Disability Support Services coordinator as
well as the instructor of the course in order to ensure that together we create an optimal environment
for educational achievement.
W Day, the final day to officially withdraw from a course, is the Thursday of the seventh week (Thursday
of the fourth week for summer quarter). Students who do not withdraw by that date will receive the
grades they have earned, regardless of whether they are attending the course or completing the work.
Students who are considering withdrawal are strongly advised to consult with the instructor, advisor and
financial aid prior to withdrawing. The only withdrawals allowed after W Day are complete withdrawals
from all courses.