Groupwise Q&A Email Questions How do I detach an attachment? How do I change the default handling of attachments? How do I create Folders to store my email messages? How do I Change the Font Size? When I hit reply, I see a bunch of garbage characters! How do I set a Return Receipt Requested on a message? I can’t spell someone’s name right! I can’t send them an e-mail message Answer(s) • Right click attachment icon, choose Save As, decide where you want to save the file, then Save • Tools – Options – Environment – Default Actions – File Attachments: Choose Open Attachment (like the old Lotus Notes “launch”) • Same location but Message Attachments: Open in New Window OR View in existing window • RIGHT Click on Cabinet Icon – Choose New Folder – then drag the message to the folder. • Tools – Options – Environment – Views – Default Compose and Default Read (set both to HTML). • Compose a new message, Change the settings to what you desire, and then Right Click in the formatting toolbar and choose Set Current Font as Default • Tools – Options – Environment – Default Actions – HTML Reply Format – set to HTML Enhanced. • Not necessary in Groupwise • Go to your Sent Items Folder – Double click on the message – Click the Properties Tab to get delivery information including when the recipient read the message, whether or not it was forwarded, deleted or replied. • After you create an e-mail message – Click the Address button in the Tool Bar – Under Look In: Choose the Novell Groupwise Address Book and scroll through the list to find the person How can I make Groupwise look for last names in the district address book before it looks in my personal addresses? Can’t I just type someone’s last name in the To: field? Can I have the spell checker run before my e-mail is sent? you are searching for. OR • Begin to type the person’s name in the Look For box to jump to the person. • Open the Address Book – Click File – Name Completion Search Order and make your selection. • Go to Address Book – Right Click next to the title NAME – click on Sort – Select Last Name – Put a dot in “Sort all ascending” – Click OK • Click Tools – Options – Environment – General Tab – Put a Check mark in “Check spelling before send” How can I forward a message? There are two ways to forward a message. You can forward a message as an attachment or you can forward a message in the body of the e-mail (the way Lotus Notes does). Groupwise will remember how you last forwarded a message and will continue using the same method until you change it. Click the black triangle next to the Forward button to access the options. Frequent Contacts vs. Personal Address Book To make your Frequent Contacts your Personal Address Book: GO to the Address Book – Right Click on Frequent Contacts – Select Properties – Click Options – Uncheck “Delete address not referenced within this time period” – Click OK Calendar Questions How do I set a recurring appointment? Calendar Views – A different way to look at things. Answer • Quick Reference Guide – Page 3 – Top of right hand column • Weekly – Daily – Monthly Show Notes – Show To Dos • Sunshine Always takes you back to Today Other Related Questions & Information General Information Customize Toolbar in Groupwise I’m in Word (Excel, Powerpoint, etc.), and when I try to save I get a box that says “Document Save As.” I want it to be the OLD way. • TASKS or TO DO’s are carried forward to the next day if they are not checked off as completed. • If TASKS are carried over to another day, they appear in RED to indicate they are incomplete. • No Table insertion into Groupwise, but you can type it up in Word and then paste it into Groupwise. • Right Click on the a blank section of the gray toolbar in the main window – Choose Customize Toolbar – Put a dot in Pictures and Text • Click Tools – Options – Documents – Integrations – Remove the check mark in the box labeled Enable Integrations