I A M & VC Image: O. Fjellström Future Value Creation Quizzics? • One dimensional or multi dimensional? • Competitive or collaborative? • Inside or Outside? • Exploitation or Exploration? • Culture and design? • Mind set & mental energy ? • Repetition or renewal? ----- THINKING AHEAD See: www.bottomline.se Source: Nature July 2004 IC for Natural Communities: Nations : the IC-dVAL : A set of Metrics Final Indexes 2001 Is The European Nordic M odel a benchm ark ? National IC Perf Index 80 70 60 50 40 30 20 10 0 EU Av S FIN UK DK NL 2004 IRL D F A B E I GR P US JP National IC Perf Index 90 80 70 60 50 40 30 20 10 0 EU Av S FIN UK DK NL IRL D F A B E I GR P US JP Source ; professor A. Bounfour Recent and future events: - The First Worldwide conference on « Intellectual Capital for Communities », Paris World Bank Office, 20 June 2005 -Several conferences and events under preparation (Paris, Rio de Janeiro, ….) -The OECD&IC event, Ferrara, October 2005 -The New Club of Paris Manifesto -The IAMaC, Waseda University, Nov 2005 - The Japan IC week, Nov 2005 COGNITIVE LANDSCAPE Longitude perspective on ‘assets’ Value chain perspective (or capital in use) Sustainable Advantage perspective (or capital in waiting) Immeasurable ? Measurable in $’s Clear ownership Capital growth and enhanced financial performance 1. Tangible goods Accountants Bankers Analysts www.euintangibles.net Multi Ownership The Value Adding space 2. Intangible goods Leader-ship 3. Intangible competences Capital impairment and reduced financial performance 4. Latent capabilities Enterprise Executives Venture Capitalists Society Entrepreneurs www.criticaleye.net/insight Taxonomy of methods relevant for IC Reporting (following K. Alwert, 2005) Governing Paradigm (in Economics) Intellectual Property Brand Patent ValuValuation ation Kloyer / Wirtz et al. Method giving a value argument Method without resuming in a value Citation Weighted Patent (Hall) Balanced Scorecard EVA (Stewart) Intangible Scoreboard Market to Book Value Identification / Calculation of monetary value © Günter Koch, Wien (Edvinsson/ Kivikas) Consideration of different aspects IC Audit (Brooking) IC BenchHolistic Value Appr. marking IC Rating Calculated Intangible Value •Skandia Navigator •Konrad Group Method •Intang. Asset Monitor • Danish Guidelines •ARC (Koch, Leitner) •BMWA „Wiss.bilanz“ Future Paradigm (Value based on knowledge) IC Index (Roos) IC dVAI ® (Bounfour) Consolidated Resumee Drawing a picture of the „state of knowledge“ 4 IC GENETICS ? Value integration Organisational Structural Capital Human Capital Stake holder Capital Relational Structural Capital Value Recipe Human Capital Organisational Structural Capital Danish Guidelines Financ ial Capital Customers Employees Processes Technology Relational Structural Capital Knowledge narrative Mgmt. Challenges Initiatives Indicators Value delivered to customers New and improved necessary knowledge Initiatives that should be launched in order to succeed with the challenges Indicators to follow the direction of the launched initiatives and how well the challenges are obtained Develop mobile phones based on cutting edge tech. Building up partnership with customers Involve customers in product developme nt process Proportion of customers who would recommend the company to others: 78% www.vtu.dk/icaccounts www.vtu.dk/icaccounts IC Rating™ Business Recipe Intellectual Capital Organisational Structural Cap. Intellectual Properties C Human Capital Organisational Structural Capital Process CC Relational Structural Cap. Human Capital Management BB Employees Network Brand Customers A BB BBB B Understanding of customers business 77 l Capital Price sensitivity Vulnerability defection 30 54 Relational Structural Capital 76 Proactivity 80 Relationship © 2004 Result for local municipality Scale Efficiency Risc Renewal Intellectual capital AAA AA A BBB BB B CCC CC C D Core city concept B B BB RR R BB BBB BBB R RR RRR Organisational Structural capital BBB BBB R A BBBBBB R Process www.intellectualcapital.se www.actcell.com A A R BB R R Leaders R RR RRR Non exist Moderate High Very high BB CCC CCC RR BB A Extr. high Very high High Fairly high Medium Relatively low Low Rather low Extr. low Defficient Relationsbased Structural capital Human capital BB IR AAA AA A BBB BB B CCC CC C D BBB A Staffing BB B B RR Net verk CCC CCC RR Community CCCCCC RR Brand image © 2003 Sustainability value Customer/ relation value Value areas : Human value • Strategic IC • Balance Sheet • Goodwill or…. CBS Structural value The long term capital Environmental value Value to society Equity Assets Debt www.bottomline.se © 2003 Systems dynamics model Managerial Leadership Retention of Key People Human Capital Training Relational Capital Human Capital Effectiveness Structural Capital Employee Satisfaction Employee Commitment Employee Motivation Value Alignment Knowledge Generation Process Execution Business Performance Knowledge Integration Knowledge Sharing Human Capital Depletion Further sources; Nick Bontis & Jay Forrester www.akwissensbilanz.org © 2003 www.akwissensbilanz.org www.wissenskapital.info Development of average citation factor over time 7 6 5 4 3 2 1 Jonas Lundberg, Karolinska Institutet, 2005 0 1997 Stanford 1998 Harvard 1999 CMM Imperial 2000 KI Umeå 2001 Lund 2002 Uppsala Göteborg 2003 Linköping CMM ICR model Source: CMM Intellectual Capital Report 2003 – Stockholm, 2004 www.cmm.ki.se IAM • The knowledge Economy as an Organisational system Concept both as a concept and practice Predominance of three factors: (Foray, 2000): research and education, relationships for evolution, and learning capabilities Source ; professor A. Bounfour Speed or Rythm? Human Potential Talent Skandia Future Center www.bottomline.se The 4:th dimension Logos -M os h yt Time The New C E O Source: Chic Thompson, ‘What a great Idea!’, Harper Collins (2001) and Paul Iske, Know Com 2005 KnocoM Creativity Index © 2003 Reduce fear & ignorance Reduce friction cost Recude brain stress & speed Increase joy & RC: Intelligence Interactive design Intuition –chi mgm ”A happy workforce makes for a healthy bottom line” Financial Times Longitude Value Outcome Value Output Value Impact value Value Value Creation Creation Intangible Intangible compensation compensation -Social -Social recognition recognition -Challenging -Challenging tasks tasks -Continuous learning -Continuous learning -Self -Self rewards rewards -Feedback -Feedback -Psychosocials -Psychosocials Usage Usage & & rent rent of of Organizational Organizational Structural Structural Capital Capital Tangible Tangible compensation compensation % % of of Value Value added added -Individual -Individual value value added added -Relational -Relational value value added added -Potential -Potential -Context -Context Leverage/Multiplier effect Personal Personal Human Human Capital Capital Aspects of intelligent remunerations Copyright; L.Edvinsson & J. Camp, 2005 CMM ” The Happy Restaurant ” CMM ”Place for social interaction ” Knowledge Café The critical psychosocial landscape c M.O.R.E. Inredningskonsulten AB -------- space design …..access to green areas for mind gym ECOLOGICAL JOY ZONE 22 @ Bjuv Östra Göinge Örkelljunga Bromölla Burlöv Ängelholm Båstad Åstorp Eslöv Ystad Helsingborg Vellinge Hässleholm Trelleborg Höganäs Tomelilla Hörby Svedala Höör Svalöv Klippan Staffanstorp Kristianstad Skåne Kävlinge Skurup Landskrona Sjöbo Lomma Simrishamn Perstorp Malmö Osby Lund Human Capital Organisation Capital Relation Capital Gross Regional Product Soruce: R. Florida and I. Tinagli WEF, Global Competitiveness Report, 2005 ( underlined?) 1. Finland 2. US 3. Sweden 4. Denmark 5. Taiwan 6. Singapore 7. Iceland 8. Switzerland 9. Norway 10. Australia 11. Netherlands 12. Japan 13. UK 14. Canada 15. Germany 16. New Zealand 17. Korea, Rep 18. UAE 19. Qatar 20. Estonia •jaubert@worldbank.org URBAN DENSITY & INNOVATIONS SOCIAL INNOVATION SPACES Intellectual Capital Human Capital Staff and Citizens Social Capital Organizational Capital Innovational Capital Process Capital Source; Edvinsson & Radovanovic The strategic ”time glas” DOMINANT MODELS 1. 2. 3. 4. 5. INDUSTRIAL ERA (1850-1980) NEO KAPITALISM (1980-1995) INFORMATION-ERA (1990-2000) KNOWLEDGE-ERA (1995-2020) MIND-ERA (2010-2030/50) DOMINANT SOCIETY VALUES Materialistic Money, job, wealth Position and info networks Education and Knowledge Social intelligence, Well-fare Source: C. Varga Growth flow Localicing YOUR I - SPACE Csaba Varga GLOBALICING Intelligent regions Intelligent life in a creative way, based on social intelligence and digital with collective self governance. Connecting bridge between local society and global opportunities. The Intelligent City K-Recipe • attractor for the creative class • geopolitical position • mobile city with networks to various clusters and meetings places • • • • • • • • with know who’s communicative city with good logistical flow cooperative city with high value making through various exchanges healthy, fresh and humane to offer good quality of life curious citizens with active interfaces towards the unexplored for social innovations generous city with cultural capital and coherence emphasizing values action intensive city with multitude of active interfaces wealth creating safe and peaceful Source: Leif Edvinsson Transformation space formula? Source: Dr.Ron Dvir Society IC Leadership www.bottomline.se All rights reserved Leif Edvinsson Professor of Intellectual Capital leif.edvinsson@unic.net Phone: +46 70-592 50 78