Employee Survey 2012
Auxiliary Services - District Wide
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Janitorial
Overall, campus/site cleanliness is good
314
26.1%
679
56.4%
993
82.5%
149 12.4%
61 5.1%
1203
1
Restrooms are clean
287
23.9%
653
54.5%
940
78.4%
179 14.9%
80 6.7%
1199
4
Classrooms are clean
283
25.5%
651
58.6%
934
84.1%
131 11.8%
45 4.1%
1110
92
Offices are clean
290
25.6%
623
54.9%
913
80.5%
163 14.4%
58 5.1%
1134
72
Halls and open areas are clean
336
27.9%
729
60.5%
1065 88.5%
112 9.3%
27 2.2%
1204
6
Food services areas are clean
261
23.9%
681
62.2%
942
86.1%
117 10.7%
35 3.2%
1094
113
Your requests for janitorial services are
met promptly
275
27.2%
590
58.3%
865
85.5%
114 11.3%
33 3.3%
1012
192
Employee Survey 2012
Page 1 of 26
Employee Survey 2012
Auxiliary Services (Continuation) - District Wide
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Food Services
How would you rate the
Food Quality
130 13.4%
383 39.4%
286 29.4%
799
82.1%
107 11.0%
67 6.9%
973
90
278 29.3%
314 33.1%
682
71.9%
151 15.9%
115 12.1%
948
322 29.8%
551 50.9%
151 14.0%
1024 94.6%
39 3.6%
19 1.8%
1082
The Grounds are
197 18.0%
557 51.0%
216 19.8%
970
88.7%
54 4.9%
69 6.3%
1093
The facilities are
195 17.8%
554 50.6%
217 19.8%
966
88.3%
74 6.8%
54 4.9%
1094
Repairs are
146 14.2%
464 45.0%
237 23.0%
847
82.2%
89 8.6%
94 9.1%
1030
156 17.3%
462 51.3%
199 22.1%
817
90.7%
52 5.8%
32 3.6%
901
344 30.4%
485 42.8%
163 14.4%
992
87.6%
84 7.4%
57 5.0%
1133
79
8.5%
314 33.9%
282 30.4%
675
72.8%
113 12.2%
139 15.0%
927
41
4.4%
226 24.1%
301 32.1%
568
60.6%
169 18.0%
201 21.4%
938
Vending Machine Reliability
59
6.7%
247 27.9%
290 32.8%
596
67.3%
158 17.9%
131 14.8%
885
Food Quality
64
7.2%
267 30.1%
298 33.6%
629
70.9%
150 16.9%
108 12.2%
887
Food Variety
66
7.4%
246 27.5%
312 34.9%
624
69.8%
137 15.3%
133 14.9%
894
Food Cost
48
5.3%
200 22.2%
295 32.7%
543
60.2%
166 18.4%
193 21.4%
902
Cost
9.5%
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machines
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Employee Survey 2012
Page 2 of 26
Excellent
Good
Average
Excellent/Good/
Average
Fair
Poor
Total
Instructional Service Center (ISC)
How would you rate the
Photocopy Services
452 44.8%
400 39.6%
116 11.5%
968
95.9%
25 2.5%
16 1.6%
1009
Hours of Operations
423 41.1%
446 43.4%
106 10.3%
975
94.8%
40 3.9%
13 1.3%
1028
Handling of
Exams/Confidential
Materials
449 48.6%
353 38.2%
85
9.2%
887
96.0%
24 2.6%
13 1.4%
924
134 18.7%
352 49.2%
128 17.9%
614
85.8%
58 8.1%
44 6.1%
716
Purchasing Department
How would you rate the
Purchasing process
Employee Survey 2012
Page 3 of 26
Employee Survey 2012
Auxiliary Services - By Campus
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Janitorial
Administrative Services Center
Overall, campus/site cleanliness is good
54 37.0%
79
54.1%
133
91.1%
11 7.5%
2
1.4%
146
0
Restrooms are clean
49 34.0%
74
51.4%
123
85.4%
16 11.1%
5
3.5%
144
0
Classrooms are clean
36 30.5%
70
59.3%
106
89.8%
9
3
2.5%
118
25
Offices are clean
46 31.7%
84
57.9%
130
89.7%
15 10.3%
0
0.0%
145
1
Halls and open areas are clean
51 35.2%
90
62.1%
141
97.2%
4
2.8%
0
0.0%
145
1
Food services areas are clean
38 31.9%
75
63.0%
113
95.0%
6
5.0%
0
0.0%
119
27
Your requests for janitorial services are
met promptly
44 32.4%
84
61.8%
128
94.1%
7
5.1%
1
0.7%
136
9
Overall, campus/site cleanliness is good
1
20.0%
4
80.0%
5
100.0%
0
0.0%
0
0.0%
5
0
Restrooms are clean
1
20.0%
4
80.0%
5
100.0%
0
0.0%
0
0.0%
5
0
Classrooms are clean
1
20.0%
4
80.0%
5
100.0%
0
0.0%
0
0.0%
5
0
Offices are clean
1
25.0%
3
75.0%
4
100.0%
0
0.0%
0
0.0%
4
1
Halls and open areas are clean
1
20.0%
4
80.0%
5
100.0%
0
0.0%
0
0.0%
5
0
Food services areas are clean
1
100.0%
0
0.0%
1
100.0%
0
0.0%
0
0.0%
1
4
Your requests for janitorial services are
met promptly
1
33.3%
2
66.7%
3
100.0%
0
0.0%
0
0.0%
3
2
7.6%
Fort Bliss
Employee Survey 2012
Page 4 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Mission Del Paso
Overall, campus/site cleanliness is good
31 36.9%
42
50.0%
73
86.9%
7
Restrooms are clean
28 32.9%
41
48.2%
69
81.2%
Classrooms are clean
30 36.6%
39
47.6%
69
Offices are clean
28 37.3%
32
42.7%
Halls and open areas are clean
35 40.7%
44
Food services areas are clean
25 31.6%
Your requests for janitorial services are
met promptly
8.3%
4
4.8%
84
0
10 11.8%
6
7.1%
85
0
84.1%
11 13.4%
2
2.4%
82
3
60
80.0%
10 13.3%
5
6.7%
75
10
51.2%
79
91.9%
7
0
0.0%
86
0
43
54.4%
68
86.1%
10 12.7%
1
1.3%
79
7
25 34.2%
37
50.7%
62
84.9%
8
11.0%
3
4.1%
73
13
Overall, campus/site cleanliness is good
31 47.0%
33
50.0%
64
97.0%
1
1.5%
1
1.5%
66
0
Restrooms are clean
29 45.3%
29
45.3%
58
90.6%
5
7.8%
1
1.6%
64
1
Classrooms are clean
30 47.6%
31
49.2%
61
96.8%
1
1.6%
1
1.6%
63
2
Offices are clean
27 45.0%
27
45.0%
54
90.0%
4
6.7%
2
3.3%
60
5
Halls and open areas are clean
35 53.0%
30
45.5%
65
98.5%
1
1.5%
0
0.0%
66
0
Food services areas are clean
34 54.0%
27
42.9%
61
96.8%
2
3.2%
0
0.0%
63
2
Your requests for janitorial services are
met promptly
22 43.1%
26
51.0%
48
94.1%
1
2.0%
2
3.9%
51
13
8.1%
Northwest
Employee Survey 2012
Page 5 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Other
Overall, campus/site cleanliness is good
2
40.0%
2
40.0%
4
80.0%
0
0.0%
1
20.0%
5
0
Restrooms are clean
2
40.0%
2
40.0%
4
80.0%
0
0.0%
1
20.0%
5
0
Classrooms are clean
2
40.0%
2
40.0%
4
80.0%
0
0.0%
1
20.0%
5
0
Offices are clean
2
40.0%
2
40.0%
4
80.0%
0
0.0%
1
20.0%
5
0
Halls and open areas are clean
2
40.0%
2
40.0%
4
80.0%
1
20.0%
0
0.0%
5
0
Food services areas are clean
1
25.0%
3
75.0%
4
100.0%
0
0.0%
0
0.0%
4
0
Your requests for janitorial services are
met promptly
1
25.0%
2
50.0%
3
75.0%
1
25.0%
0
0.0%
4
1
Rio Grande
Overall, campus/site cleanliness is good
42 23.9%
94
53.4%
136
77.3%
28 15.9%
12 6.8%
176
0
Restrooms are clean
43 24.4%
94
53.4%
137
77.8%
26 14.8%
13 7.4%
176
0
Classrooms are clean
36 21.4%
103 61.3%
139
82.7%
23 13.7%
6
3.6%
168
9
Offices are clean
39 23.2%
98
58.3%
137
81.5%
23 13.7%
8
4.8%
168
10
Halls and open areas are clean
43 24.4%
103 58.5%
146
83.0%
24 13.6%
6
3.4%
176
2
Food services areas are clean
29 17.3%
105 62.5%
134
79.8%
23 13.7%
11 6.5%
168
10
Your requests for janitorial services are
met promptly
42 28.0%
81
123
82.0%
24 16.0%
3
150
29
Employee Survey 2012
54.0%
2.0%
Page 6 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Transmountain
Overall, campus/site cleanliness is good
23 19.8%
72
62.1%
95
81.9%
17 14.7%
4
3.4%
116
0
Restrooms are clean
23 19.8%
65
56.0%
88
75.9%
22 19.0%
6
5.2%
116
0
Classrooms are clean
25 22.7%
69
62.7%
94
85.5%
12 10.9%
4
3.6%
110
6
Offices are clean
27 24.5%
63
57.3%
90
81.8%
15 13.6%
5
4.5%
110
6
Halls and open areas are clean
28 24.1%
77
66.4%
105
90.5%
8
3
2.6%
116
0
Food services areas are clean
25 23.4%
64
59.8%
89
83.2%
16 15.0%
2
1.9%
107
9
Your requests for janitorial services are
met promptly
25 24.8%
55
54.5%
80
79.2%
17 16.8%
4
4.0%
101
15
Overall, campus/site cleanliness is good
25 32.1%
40
51.3%
65
83.3%
9
11.5%
4
5.1%
78
1
Restrooms are clean
20 26.0%
43
55.8%
63
81.8%
11 14.3%
3
3.9%
77
1
Classrooms are clean
19 26.8%
44
62.0%
63
88.7%
5
7.0%
3
4.2%
71
6
Offices are clean
19 26.8%
39
54.9%
58
81.7%
9
12.7%
4
5.6%
71
6
Halls and open areas are clean
24 30.4%
47
59.5%
71
89.9%
7
8.9%
1
1.3%
79
1
Food services areas are clean
17 23.0%
47
63.5%
64
86.5%
8
10.8%
2
2.7%
74
5
Your requests for janitorial services are
met promptly
17 25.4%
44
65.7%
61
91.0%
5
7.5%
1
1.5%
67
11
6.9%
Unknown/MissingCampus
Employee Survey 2012
Page 7 of 26
Strongly Agree
Agree
Total Agree/
Strongly Agree
Disagree
Strongly Disagree
Total
NoOpinion
Valle Verde
Overall, campus/site cleanliness is good
105 19.9%
313 59.4%
418
79.3%
76 14.4%
33 6.3%
527
0
Restrooms are clean
92 17.5%
301 57.1%
393
74.6%
89 16.9%
45 8.5%
527
2
Classrooms are clean
104 21.3%
289 59.2%
393
80.5%
70 14.3%
25 5.1%
488
41
Offices are clean
101 20.4%
275 55.4%
376
75.8%
87 17.5%
33 6.7%
496
33
Halls and open areas are clean
117 22.2%
332 63.1%
449
85.4%
60 11.4%
17 3.2%
526
2
Food services areas are clean
91 19.0%
317 66.2%
408
85.2%
52 10.9%
19 4.0%
479
49
Your requests for janitorial services are
met promptly
98 23.0%
259 60.7%
357
83.6%
51 11.9%
19 4.4%
427
99
Employee Survey 2012
Page 8 of 26
Employee Survey 2012
Auxiliary Services (Continuation) - By Campus
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Administrative Services Center
Food Services
How would you rate the
Food Quality
14
14.7%
48
50.5%
24 25.3%
86 90.5%
6 6.3%
3 3.2%
95
10
11.5%
33
37.9%
25 28.7%
68 78.2%
9 10.3%
10 11.5%
87
34
25.2%
77
57.0%
16 11.9%
127 94.1%
6 4.4%
2 1.5%
135
The Grounds are
29
20.6%
79
56.0%
26 18.4%
134 95.0%
4 2.8%
3 2.1%
141
The facilities are
30
21.4%
76
54.3%
25 17.9%
131 93.6%
6 4.3%
3 2.1%
140
Repairs are
24
17.4%
67
48.6%
23 16.7%
114 82.6%
107.2%
14 10.1%
138
19
15.7%
71
58.7%
20 16.5%
110 90.9%
7 5.8%
4 3.3%
121
49
35.5%
58
42.0%
21 15.2%
128 92.8%
7 5.1%
3 2.2%
138
10
9.5%
39
37.1%
30 28.6%
79 75.2%
1211.4%
14 13.3%
105
4
3.7%
31
29.0%
35 32.7%
70 65.4%
1816.8%
19 17.8%
107
Vending Machine Reliability
7
7.4%
29
30.5%
29 30.5%
65 68.4%
1111.6%
19 20.0%
95
Food Quality
7
7.4%
31
32.6%
31 32.6%
69 72.6%
1414.7%
12 12.6%
95
Food Variety
6
6.3%
30
31.3%
35 36.5%
71 74.0%
9 9.4%
16 16.7%
96
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Employee Survey 2012
Page 9 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
5
5.2%
27
27.8%
28 28.9%
60 61.9%
1212.4%
25 25.8%
97
How would you rate the
Photocopy Services
18
23.4%
42
54.5%
14 18.2%
74 96.1%
2 2.6%
1 1.3%
77
Hours of Operations
19
24.1%
43
54.4%
12 15.2%
74 93.7%
5 6.3%
0 0.0%
79
Handling of
Exams/Confidential
Materials
18
28.6%
32
50.8%
10 15.9%
60 95.2%
2 3.2%
1 1.6%
63
21
19.8%
49
46.2%
19 17.9%
89 84.0%
1110.4%
6 5.7%
106
Food Cost
Instructional Service Center (IS
Purchasing Department
How would you rate the
Purchasing process
End of: Administrative Services Center
Employee Survey 2012
Page 10 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Fort Bliss
Food Services
How would you rate the
Food Quality
0
0.0%
1
100.0%
0
0.0%
1
100.0%
0 0.0%
0 0.0%
1
0
0.0%
0
0.0%
1
100.0%
1
100.0%
0 0.0%
0 0.0%
1
2
40.0%
2
40.0%
1
20.0%
5
100.0%
0 0.0%
0 0.0%
5
The Grounds are
1
50.0%
1
50.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
The facilities are
1
33.3%
2
66.7%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
Repairs are
1
33.3%
2
66.7%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
1
33.3%
2
66.7%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
2
40.0%
3
60.0%
0
0.0%
5
100.0%
0 0.0%
0 0.0%
5
1
25.0%
2
50.0%
0
0.0%
3
75.0%
1 25.0%
0 0.0%
4
0
0.0%
0
0.0%
0
0.0%
0
0.0%
1 33.3%
2 66.7%
3
Vending Machine Reliability
0
0.0%
0
0.0%
1
50.0%
1
50.0%
1 50.0%
0 0.0%
2
Food Quality
0
0.0%
0
0.0%
1
50.0%
1
50.0%
1 50.0%
0 0.0%
2
Food Variety
0
0.0%
1
50.0%
0
0.0%
1
50.0%
1 50.0%
0 0.0%
2
Food Cost
0
0.0%
0
0.0%
0
0.0%
0
0.0%
2 100.0%
0 0.0%
2
2
66.7%
1
33.3%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
Page 11 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
2
66.7%
1
33.3%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
Handling of
Exams/Confidential
Materials
2
66.7%
1
33.3%
0
0.0%
3
100.0%
0 0.0%
0 0.0%
3
1
50.0%
1
50.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Purchasing Department
How would you rate the
Purchasing process
End of: Fort Bliss
Employee Survey 2012
Page 12 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Mission Del Paso
Food Services
How would you rate the
Food Quality
13
18.6%
27
38.6%
13 18.6%
53 75.7%
9 12.9%
8 11.4%
70
13
18.1%
21
29.2%
17 23.6%
51 70.8%
1520.8%
6 8.3%
72
22
27.5%
45
56.3%
9
11.3%
76 95.0%
2 2.5%
2 2.5%
80
The Grounds are
23
28.4%
40
49.4%
11 13.6%
74 91.4%
4 4.9%
3 3.7%
81
The facilities are
23
28.0%
41
50.0%
15 18.3%
79 96.3%
3 3.7%
0 0.0%
82
Repairs are
15
20.3%
37
50.0%
15 20.3%
67 90.5%
5 6.8%
2 2.7%
74
12
19.0%
33
52.4%
14 22.2%
59 93.7%
4 6.3%
0 0.0%
63
31
38.3%
35
43.2%
8
74 91.4%
5 6.2%
2 2.5%
81
11
16.2%
23
33.8%
16 23.5%
50 73.5%
8 11.8%
10 14.7%
68
6
9.0%
19
28.4%
19 28.4%
44 65.7%
8 11.9%
15 22.4%
67
Vending Machine Reliability
8
12.3%
21
32.3%
20 30.8%
49 75.4%
9 13.8%
7 10.8%
65
Food Quality
8
12.9%
18
29.0%
18 29.0%
44 71.0%
1219.4%
6 9.7%
62
Food Variety
7
10.9%
21
32.8%
17 26.6%
45 70.3%
7 10.9%
12 18.8%
64
Food Cost
5
7.7%
17
26.2%
22 33.8%
44 67.7%
1015.4%
11 16.9%
65
49
62.8%
22
28.2%
4
75 96.2%
2 2.6%
1 1.3%
78
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
9.9%
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
5.1%
Page 13 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
44
55.0%
28
35.0%
5
6.3%
77 96.3%
2 2.5%
1 1.3%
80
Handling of
Exams/Confidential
Materials
48
63.2%
24
31.6%
3
3.9%
75 98.7%
0 0.0%
1 1.3%
76
12
29.3%
23
56.1%
4
9.8%
39 95.1%
2 4.9%
0 0.0%
41
Purchasing Department
How would you rate the
Purchasing process
End of: Mission Del Paso
Employee Survey 2012
Page 14 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Northwest
Food Services
How would you rate the
Food Quality
29
50.9%
20
35.1%
7
12.3%
56 98.2%
1 1.8%
0 0.0%
57
21
38.9%
22
40.7%
8
14.8%
51 94.4%
2 3.7%
1 1.9%
54
21
35.0%
35
58.3%
4
6.7%
60 100.0%
0 0.0%
0 0.0%
60
The Grounds are
16
27.1%
40
67.8%
2
3.4%
58 98.3%
0 0.0%
1 1.7%
59
The facilities are
18
31.0%
38
65.5%
1
1.7%
57 98.3%
1 1.7%
0 0.0%
58
Repairs are
10
19.2%
35
67.3%
7
13.5%
52 100.0%
0 0.0%
0 0.0%
52
10
22.2%
29
64.4%
6
13.3%
45 100.0%
0 0.0%
0 0.0%
45
27
43.5%
29
46.8%
2
3.2%
58 93.5%
4 6.5%
0 0.0%
62
4
9.8%
15
36.6%
16 39.0%
35 85.4%
3 7.3%
3 7.3%
41
3
6.8%
11
25.0%
21 47.7%
35 79.5%
5 11.4%
4 9.1%
44
Vending Machine Reliability
2
5.1%
16
41.0%
17 43.6%
35 89.7%
2 5.1%
2 5.1%
39
Food Quality
4
10.8%
18
48.6%
11 29.7%
33 89.2%
2 5.4%
2 5.4%
37
Food Variety
5
13.2%
17
44.7%
12 31.6%
34 89.5%
2 5.3%
2 5.3%
38
Food Cost
2
5.1%
14
35.9%
18 46.2%
34 87.2%
1 2.6%
4 10.3%
39
36
57.1%
22
34.9%
5
63 100.0%
0 0.0%
0 0.0%
63
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
7.9%
Page 15 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
31
49.2%
27
42.9%
5
7.9%
63 100.0%
0 0.0%
0 0.0%
63
Handling of
Exams/Confidential
Materials
33
58.9%
21
37.5%
2
3.6%
56 100.0%
0 0.0%
0 0.0%
56
6
18.8%
18
56.3%
8
25.0%
32 100.0%
0 0.0%
0 0.0%
32
Purchasing Department
How would you rate the
Purchasing process
End of: Northwest
Employee Survey 2012
Page 16 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Other
Food Services
How would you rate the
Food Quality
0
0.0%
2
66.7%
1
33.3%
3
100.0%
0 0.0%
0 0.0%
3
0
0.0%
2
66.7%
1
33.3%
3
100.0%
0 0.0%
0 0.0%
3
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
The Grounds are
1
20.0%
1
20.0%
2
40.0%
4
80.0%
0 0.0%
1 20.0%
5
The facilities are
1
20.0%
2
40.0%
1
20.0%
4
80.0%
0 0.0%
1 20.0%
5
Repairs are
1
25.0%
2
50.0%
1
25.0%
4
100.0%
0 0.0%
0 0.0%
4
1
25.0%
1
25.0%
1
25.0%
3
75.0%
1 25.0%
0 0.0%
4
1
25.0%
1
25.0%
1
25.0%
3
75.0%
1 25.0%
0 0.0%
4
0
0.0%
1
25.0%
3
75.0%
4
100.0%
0 0.0%
0 0.0%
4
0
0.0%
2
50.0%
2
50.0%
4
100.0%
0 0.0%
0 0.0%
4
Vending Machine Reliability
0
0.0%
0
0.0%
1
33.3%
1
33.3%
1 33.3%
1 33.3%
3
Food Quality
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
Food Variety
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
Food Cost
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
Page 17 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
0
0.0%
1
33.3%
1
33.3%
2
66.7%
1 33.3%
0 0.0%
3
Handling of
Exams/Confidential
Materials
0
0.0%
0
0.0%
0
0.0%
0
0.0%
0 0.0%
1 100.0
%
1
0
0.0%
2
100.0%
0
0.0%
2
100.0%
0 0.0%
0 0.0%
2
Purchasing Department
How would you rate the
Purchasing process
End of: Other
Employee Survey 2012
Page 18 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Rio Grande
Food Services
How would you rate the
Food Quality
18
11.1%
57
35.2%
46 28.4%
121 74.7%
2314.2%
18 11.1%
162
11
6.7%
47
28.8%
57 35.0%
115 70.6%
2716.6%
21 12.9%
163
54
33.8%
63
39.4%
29 18.1%
146 91.3%
9 5.6%
5 3.1%
160
The Grounds are
20
12.3%
84
51.9%
31 19.1%
135 83.3%
138.0%
14 8.6%
162
The facilities are
22
13.6%
80
49.4%
29 17.9%
131 80.9%
1911.7%
12 7.4%
162
Repairs are
13
8.7%
62
41.6%
40 26.8%
115 77.2%
2114.1%
13 8.7%
149
25
18.2%
58
42.3%
35 25.5%
118 86.1%
118.0%
8 5.8%
137
42
25.5%
75
45.5%
22 13.3%
139 84.2%
2012.1%
6 3.6%
165
13
9.6%
54
40.0%
32 23.7%
99 73.3%
1410.4%
22 16.3%
135
3
2.2%
39
28.5%
40 29.2%
82 59.9%
2518.2%
30 21.9%
137
Vending Machine Reliability
7
5.5%
38
29.9%
41 32.3%
86 67.7%
2318.1%
18 14.2%
127
Food Quality
11
8.7%
37
29.1%
42 33.1%
90 70.9%
1915.0%
18 14.2%
127
Food Variety
12
9.4%
32
25.0%
40 31.3%
84 65.6%
2015.6%
24 18.8%
128
Food Cost
6
4.6%
29
22.3%
37 28.5%
72 55.4%
2821.5%
30 23.1%
130
82
49.1%
61
36.5%
15 9.0%
158 94.6%
4 2.4%
5 3.0%
167
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
Page 19 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
82
48.8%
62
36.9%
13 7.7%
157 93.5%
8 4.8%
3 1.8%
168
Handling of
Exams/Confidential
Materials
82
52.2%
54
34.4%
13 8.3%
149 94.9%
6 3.8%
2 1.3%
157
23
20.4%
57
50.4%
17 15.0%
97 85.8%
8 7.1%
8 7.1%
113
Purchasing Department
How would you rate the
Purchasing process
End of: Rio Grande
Employee Survey 2012
Page 20 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Transmountain
Food Services
How would you rate the
Food Quality
5
5.3%
38
40.4%
32 34.0%
75 79.8%
1212.8%
7 7.4%
94
4
4.4%
28
30.8%
39 42.9%
71 78.0%
1213.2%
8 8.8%
91
31
29.5%
54
51.4%
13 12.4%
98 93.3%
4 3.8%
3 2.9%
105
The Grounds are
16
16.2%
43
43.4%
14 14.1%
73 73.7%
1414.1%
12 12.1%
99
The facilities are
17
17.0%
45
45.0%
22 22.0%
84 84.0%
1313.0%
3 3.0%
100
Repairs are
14
14.9%
37
39.4%
26 27.7%
77 81.9%
6 6.4%
11 11.7%
94
15
18.1%
43
51.8%
21 25.3%
79 95.2%
4 4.8%
0 0.0%
83
31
28.4%
54
49.5%
15 13.8%
100 91.7%
6 5.5%
3 2.8%
109
7
8.0%
35
39.8%
30 34.1%
72 81.8%
7 8.0%
9 10.2%
88
3
3.4%
25
28.1%
28 31.5%
56 62.9%
2224.7%
11 12.4%
89
Vending Machine Reliability
6
6.8%
29
33.0%
29 33.0%
64 72.7%
1618.2%
8 9.1%
88
Food Quality
5
5.7%
29
33.0%
32 36.4%
66 75.0%
1517.0%
7 8.0%
88
Food Variety
5
5.6%
25
28.1%
32 36.0%
62 69.7%
1618.0%
11 12.4%
89
Food Cost
4
4.5%
23
26.1%
28 31.8%
55 62.5%
1820.5%
15 17.0%
88
59
53.6%
40
36.4%
10 9.1%
109 99.1%
0 0.0%
1 0.9%
110
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
Page 21 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
53
47.7%
47
42.3%
8
7.2%
108 97.3%
2 1.8%
1 0.9%
111
Handling of
Exams/Confidential
Materials
54
54.0%
36
36.0%
8
8.0%
98 98.0%
1 1.0%
1 1.0%
100
13
19.1%
33
48.5%
8
11.8%
54 79.4%
9 13.2%
5 7.4%
68
Purchasing Department
How would you rate the
Purchasing process
End of: Transmountain
Employee Survey 2012
Page 22 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Unknown/MissingCampus
Food Services
How would you rate the
Food Quality
12
18.8%
21
32.8%
20 31.3%
53 82.8%
6 9.4%
5 7.8%
64
8
13.1%
14
23.0%
23 37.7%
45 73.8%
7 11.5%
9 14.8%
61
20
27.8%
39
54.2%
10 13.9%
69 95.8%
3 4.2%
0 0.0%
72
The Grounds are
17
25.8%
29
43.9%
13 19.7%
59 89.4%
3 4.5%
4 6.1%
66
The facilities are
13
19.7%
31
47.0%
15 22.7%
59 89.4%
3 4.5%
4 6.1%
66
Repairs are
10
15.6%
32
50.0%
14 21.9%
56 87.5%
2 3.1%
6 9.4%
64
9
16.4%
28
50.9%
13 23.6%
50 90.9%
2 3.6%
3 5.5%
55
20
29.0%
35
50.7%
7
10.1%
62 89.9%
5 7.2%
2 2.9%
69
6
9.5%
17
27.0%
20 31.7%
43 68.3%
9 14.3%
11 17.5%
63
4
6.3%
8
12.7%
20 31.7%
32 50.8%
1219.0%
19 30.2%
63
Vending Machine Reliability
3
5.0%
14
23.3%
21 35.0%
38 63.3%
1423.3%
8 13.3%
60
Food Quality
5
8.5%
14
23.7%
19 32.2%
38 64.4%
1220.3%
9 15.3%
59
Food Variety
5
8.5%
14
23.7%
18 30.5%
37 62.7%
1220.3%
10 16.9%
59
Food Cost
5
8.5%
7
11.9%
21 35.6%
33 55.9%
1322.0%
13 22.0%
59
31
47.0%
26
39.4%
6
63 95.5%
3 4.5%
0 0.0%
66
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
9.1%
Page 23 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Hours of Operations
30
44.1%
28
41.2%
7
10.3%
65 95.6%
3 4.4%
0 0.0%
68
Handling of
Exams/Confidential
Materials
33
57.9%
19
33.3%
4
7.0%
56 98.2%
1 1.8%
0 0.0%
57
10
23.8%
19
45.2%
8
19.0%
37 88.1%
3 7.1%
2 4.8%
42
Purchasing Department
How would you rate the
Purchasing process
End of: Unknown/MissingCampus
Employee Survey 2012
Page 24 of 26
Excellent
Good
Average
Excellent/Good
/Average
Fair
Poor
Total
Valle Verde
Food Services
How would you rate the
Food Quality
39
9.1%
169 39.6%
143 33.5%
351 82.2%
5011.7%
26 6.1%
427
23
5.5%
111 26.7%
143 34.4%
277 66.6%
7919.0%
60 14.4%
416
138 29.9%
235 50.9%
68 14.7%
441 95.5%
143.0%
7 1.5%
462
The Grounds are
74
15.5%
240 50.2%
117 24.5%
431 90.2%
163.3%
31 6.5%
478
The facilities are
70
14.6%
239 50.0%
109 22.8%
418 87.4%
296.1%
31 6.5%
478
Repairs are
58
12.8%
190 42.0%
111 24.6%
359 79.4%
4510.0%
48 10.6%
452
64
16.4%
197 50.5%
89 22.8%
350 89.7%
235.9%
17 4.4%
390
141 28.2%
195 39.0%
87 17.4%
423 84.6%
367.2%
41 8.2%
500
27
6.4%
128 30.5%
135 32.2%
290 69.2%
5914.1%
70 16.7%
419
18
4.2%
91
21.5%
136 32.1%
245 57.8%
7818.4%
10123.8%
424
Vending Machine Reliability
26
6.4%
100 24.6%
131 32.3%
257 63.3%
8120.0%
68 16.7%
406
Food Quality
24
5.8%
119 28.7%
143 34.5%
286 69.1%
7417.9%
54 13.0%
414
Food Variety
26
6.3%
105 25.3%
157 37.8%
288 69.4%
6916.6%
58 14.0%
415
Food Cost
21
5.0%
82
19.6%
140 33.4%
243 58.0%
8119.3%
95 22.7%
419
185 41.9%
61 13.8%
421 95.2%
132.9%
8 1.8%
442
Cost
Distributional Services
How would you rate the
Mail Processing
Physical Plant
Property Control
Processes are
Information Technology (IT)
Technology support
Machine Vendors - Pepsi Machi
How would you rate the
Vending Machine Reliability
Beverage Cost
All Other Vending Machines
Instructional Service Center (IS
How would you rate the
Photocopy Services
Employee Survey 2012
175 39.6%
Page 25 of 26
Average
Excellent/Good
/Average
Excellent
Good
Fair
Poor
Hours of Operations
162 35.8%
209 46.1%
55 12.1%
426 94.0%
194.2%
8 1.8%
453
Handling of
Exams/Confidential
Materials
179 43.6%
166 40.4%
45 10.9%
390 94.9%
143.4%
7 1.7%
411
48
150 48.4%
64 20.6%
262 84.5%
258.1%
23 7.4%
310
Total
Purchasing Department
How would you rate the
Purchasing process
15.5%
End of: Valle Verde
Employee Survey 2012
Page 26 of 26