POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Library Systems Technician
Exempt
CATEGORY:
GRADE:
Professional Support
E (Tech Support)
JOB SUMMARY: Responsible for providing computer expertise, both technical and problem
solving, to the EPCC library system for the troubleshooting and maintenance of the Innopac
Millenium automation system, other library CD-LAN systems, networks and applications including
library web maintenance.
ESSENTIAL FUNCTIONS:
1. Document, operate and maintain local area networks (LANs) for the five
campus libraries and Library Technical Services department; responsible
for seamless integration of these LANs into the district-wide college
network; troubleshoot resident hardware and software, employing
appropriate diagnostic techniques and tools.
YEARLY
PERCENT OF
TIME
40%
2. Assist in the maintenance, installation, and verification of Library District
Web page and in promoting the library web site(s) to appropriate internal
and external users. Establish and verify links to and from relevant sites,
especially libraries and library service vendors.
20%
3. Assist in providing technical support and training to library staff on library
application system. Advise, counsel, assist and support library supervisors
and staff in the use of all library-housed applications software, including
the integrated library automation system, LAN applications, search
application software, both internal and external.
Develop operating
procedures and track performance of products.
30%
4. Perform day-to-day maintenance and backup off library server(s), LANs
and miscellaneous hardware.
5%
5. Provide requested information in the form of reports, notices or data
concerning the daily functions of the libraries upon request of users, library
staff, external accrediting agencies, and other as appropriate according to
accepted ALA standards.
5%
REPORTING RELATIONSHIP: Library Systems Manager.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor’s degree or equivalent
EXPERIENCE: Two (2) years
Revised 9/1/01
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SPECIAL SKILLS AND ABILITIES:
1. Skills/Abilities:
Strong interpersonal skills both in general and technical
communication; troubleshooting hardware and software; and maintaining the district’s
library databases.
2. Equipment Used: Equipment customary to such a position.
3. Software Used: Windows 95, 98 and 2000, Innopac Millenium and should be
innovative on any integrated library software.
PHYSICAL REQUIREMENTS:
Duties require little physical effort in work with light (up to 10lbs), easy to handle
materials. Duties performed causes light fatigue of eyes, fingers, or other faculties due
to long periods of standing, repetitive motion, or standing.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, and/or influencing people are important in
achieving job objectives, causing action, understanding others, or changing behavior;
and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of
others.
WORKING CONDITIONS:
Job is performed in general office or comparable working area with many and frequent
distractions such as noise, interruptions, or congested work areas with exposure to some
disagreeable elements.
Revised 9/1/01
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