Robin Smith Westcott, Esq. Insurance Consumer Advocate June 24, 2013 Federal Insurance Office Attention Study on Natural Catastrophes and Insurance, Room 1319 MT, Department of the Treasury 1500 Pennsylvania Avenue NW Washington, D.C. 20220 RE: Florida Office of the Insurance Consumer Advocate Comments for Study on Natural Catastrophes and Insurance Dear Director McGrath: The Florida Office of the Insurance Consumer Advocate offers the following comments regarding the Study on Natural Catastrophes and Insurance as requested in Federal Register, Volume 78, No. 79 on Wednesday, April 24, 2013. Since Hurricane Andrew in 1992, Florida has been the epicenter for debate regarding the availability and affordability of homeowners’ property insurance. Florida has not resolved these issues, however, the state has responded by establishing market-stabilizing mechanisms like the Florida Hurricane Catastrophe Fund (FHCF), which provides reinsurance for wind losses, and the Florida Commission on Hurricane Loss Projection Methodology (the Commission), which reviews and approves catastrophe models that are crucial for rate making by insurers. Notwithstanding these stabilization efforts, Florida’s residual market - Citizens Property Insurance Corporation (Citizens) - maintains nearly as many policies as immediately following Hurricane Andrew.i After Hurricane Andrew, many large national insurance companies began to recede from our state or reduce exposure citing the vulnerability of exposing its capital base to large catastrophes with concentrations of risk in a state vulnerable to hurricane catastrophe. Florida has witnessed the growth of a domestic industry heavily reliant upon offshore catastrophe reinsurance in order to access enough capital to support writing homeowners’ property insurance. Florida’s small domestic companies now account for more than 58% of our marketplace based on premium volume.ii Over the past 15 years, Florida has also had a very unstable political environment that operated to expand the role of the residual market to openly compete with private companies. As a result, the state has relied heavily upon the bonding capacity of Citizens and the FHCF to pay claims in the event of a hurricane. These events have facilitated lower rates in the marketplace; lower than what most would deem actuarially sound. Florida has implemented a 10% glide path for rate increases to implement actuarial sound rates in Citizens which has resulted in at least 40% of the non-coastal account properties at a competitive market rate.iii Rates for inland risk are approaching appropriate pricing and the effect of affordability can now be better evaluated for those risks. Portions of the coastal areas have made progress but some areas in the coastal zones remain far below actuarial sound rates. Florida Residual Markets Catastrophe and Guaranty Funds Historically, the state of Florida has requested hurricane relief funding for uninsured storm surge and flood losses from the federal government, and the state may request supplemental funding should the state be unable to issue post-event bonds sufficient to pay wind losses through its three state-operated insurance entities: 1) The FHCF, 2) Citizens, and 3) the Florida Insurance Guaranty Association (FIGA). Fortunately, at this time both the FHCF and Citizens are in strong liquidity positions due to several years of collecting premiums with very limited hurricane activity. FIGA does not collect premiums and relies entirely upon post-event bonding and assessments to fund losses of failed licensed insurers. It is expected that for a 1 in 100 year storm event (estimated to be $55 billion of insured wind loss and loss adjustment expense) the FHCF would deplete its $2.0 billion of pre-event bonding and issue $5.3 billion in post-event bonds. Citizens would deplete its $5.0 billion of pre-event bonding. The Insurance Commissioner has reported that in the 2012 hurricane season, nearly all private insurers in Florida purchased reinsurance up to at least a 1 in 100 year storm; however, the financial impact of any given storm is expected to vary widely between insurers depending upon their individual reinsurance programs and spread of risk. If companies have retained more risk by engaging in reinsurance agreements where there is no recognizable risk transfer and have over-leveraged surplus, it is conceivable that some private domestic insurers will fail in events less than the 1 in 100 year storm. In such an event FIGA will be required to issue bonds and assess policyholders. Consequently, the total post-event bonding requirements of all three entities will probably exceed $5.3 billion as the FHCF and Citizens attempt to rebuild a total of $7.0 billion of pre-event liquidity and FIGA issues post-event bonds In summary, the federal government’s exposure to hurricane relief funding in Florida is expected to come from two primary sources: 1) uninsured storm surge and flooding losses, and 2) wind losses from subsequent storms after all sources of pre-event and post-event liquidity of the state of Florida’s three state-operated insurance entities have been depleted. National Flood Insurance Program Florida has the highest number of National Flood Insurance Program (NFIP) policies in force of any state in the country (2,100,000 compared to 169,000 in New York and 236,000 in New Page 2 of 5 Jersey as of 9/30/12). With the highest participation rates in the NFIP, it could be argued Florida heavily subsidizes flood risk for the nation. Certainly when the federal government intervenes after an event like Super Storm Sandy, all Americans, including Floridians, bear the tax burden. The effects and cost of Super Storm Sandy reinforced the need for reforms from the BiggertWaters Flood Insurance Reform and Modernization Act (the Act) of 2012. The Act requires a actuarial sound rates which will result in rate increases for flood insurance, however, the Act also requires the collection of data for wind and flood catastrophe and a more active role by the federal government in the resolution of insurance claims disputes arising from wind and water catastrophe. Florida already maintains much of the infrastructure that the federal government needs in regards to reliable models and historical data. Entities such as the Commission and the FHCF incorporate data collected in underwriting, loss data and mitigation data by private companies. Florida’s history of and experience in the review of models that predict hurricane catastrophe losses for the use of the models in rate making make it a national leader in this regard. The Commission was established by the Florida Legislature during the 1995 Regular Session. The Legislature found that reliable projections of hurricane losses were necessary to assure that rates for residential insurance are neither excessive nor inadequate and further that “it is the public policy of this state to encourage the use of the most sophisticated actuarial methods to assure that consumer are charged lawful rates for residential property insurance coverage…” Section 627.0628(1)(a), Florida Statutes. Currently the Commission is exploring the addition of standards for the approved models to incorporate flood surge or water catastrophe as a requirement for existing models. Florida’s own “Public Model,” developed by the Florida International University and approved by the Commission, received a legislative appropriation in this year’s budget, recently approved by the Governor, to continue its development of a surge/water component. Florida has also attempted standardizing of mitigation discounts and directing companies to give insurance discounts for mitigation. While this measure has not met with astounding success, it has provided the first data sets for mitigation features for residential property throughout the state and serves as a very good starting point for data collection sufficient to create models and standards for substantiating the effect mitigation has on wind loss. Affordability and Availability in Florida The financial market collapse, which exacerbated Florida’s real estate market collapse, makes the issue of property insurance affordability difficult to assess. However, substantial increases for NFIP policies coupled with Florida’s painfully slow economic recovery likely will make property insurance unaffordable for most middle and lower income residents in areas with the highest exposure to catastrophe. Floridians are required by federal agencies to purchase wind coverage to secure and maintain any mortgage underwritten in this state. Flood coverage is also required when deemed appropriate; however, other areas of the country with high susceptibility to earthquake catastrophes do not have such requirements. When defining “natural catastrophe” and ensuring its applicability to any federal program in addressing the insurability of these risks, Page 3 of 5 the definition and its application should be comprehensive and consider all perils that exist throughout the United States. This will go a long way to promote equity in the federal government’s involvement with those risks. The availability of personal residential property insurance in Florida appears to depend as much upon the potential for large catastrophe losses than upon the adequacy of residual market rates. Private insurer market shares are much lower in high catastrophe loss prone areas within the state even though private insurer rates are relatively low compared to residual market rates. For example, most private insurer rates in Miami-Dade County are lower than the insurer of last resort, Citizens, yet, private insurers write relatively few policies in Miami-Dade County. The implication here for policy makers is that higher rates may not necessarily result in more private market participation in large catastrophe prone areas. The concentration of risk and the corresponding exposure are barriers to both affordability and availability. A key indicator of the availability of property insurance is the market share of the residual market provider. Citizens is a tax-exempt government entity established principally to provide property insurance for those unable to procure it in the voluntary market. Citizens’ statewide market share for all types of personal residential insurance policies was 23.7% as of September 30, 2012. However, this market share varies considerably among Florida’s 67 counties, and is not highly correlated (20.0% or less Pearson Correlation Coefficient squared, depending upon wind mitigation features) with Citizens’ competitive rate position within each county, particularly in the densely populated areas of the state. For example, Citizens wrote 57.1% of the personal residential policies in Miami-Dade County even though 75.0% or more of private insurers (depending upon wind mitigation features) had lower rates in Miami-Dade County. In contrast, Citizens’ market share in Hillsborough County (near Tampa) was only 26.1%, nearer the statewide average of 23.7%, even though 79.2% or more of private insurers (depending upon wind mitigation features) had higher rates than Citizens. Both counties are densely populated, but Miami-Dade is much more vulnerable to hurricanes than the more inland Hillsborough County, which has a higher risk of flooding. Property Mitigation Whether we are speaking of exposure to risk for post-catastrophe by federal, state and local governments or addressing risk for loss exposure to encourage affordability and availability of property insurance, the answer lies in decreasing the exposure risk by promoting property mitigation. As of 2012 less than 6% of FEMA funding goes into residential retrofit mitigation.iv Using information regarding Citizens’ coastal exposure and current systems for wind property mitigation, the potential for reducing risk and the resulting financial impact is most impressive. The state’s greatest risk of hurricane losses is approximately 400,000 homes in Citizens’ Property Insurance Corporation Coastal Account. In Miami-Dade, Broward and Palm Beach Counties, all of the land area east of I-95 is eligible for inclusion in the Coastal Account, which, Page 4 of 5 in some instances, extends as far as five miles from the coast. Elsewhere in the state, Coastal Account coverage is generally limited to a distance within 1,000 to 1,500 feet from the coast. Seventy five percent of the homes in Citizens’ Coastal Account do not have hurricane impact opening protection. In an effort to quantify the effect of new mitigation technologies on Citizens’ exposure in the Coastal Account, the estimated cost to install deployable, Miami-Dade approved, nylon fabric panels to protect all window, door and garage door openings is $2,600 per home. They are expected to reduce wind losses by 20.0%, and have useful lives of 10 years. Their estimated payback period is 5.0 years with an estimated internal rate of return on investment and reduction of the probably maximum loss for the coastal exposure of 20.0%. Recommendations PARTNER WITH FLORIDA Florida already has much of the infrastructure needed to support data collection and modeling capabilities required under the Biggert-Waters Flood Insurance Reform and Modernization Act of 2012. The mechanism and information in Florida could be used to expedite and formulate a comprehensive solution for identifying and addressing wind vs. water loss exposure. REDUCE EXPOSURE BY MITIGATATION The expansion of State Housing Initiatives Partnership (SHIP) grants and Community Development Block Grants to pre-catastrophe funding for property mitigation, matching grant programs or other direct funding to support mitigation efforts, which could include cost-sharing programs between federal and state entities likely would reduce exposure for Floridians to future assessments and reduce the federal government’s exposure for storm relief and cleanup costs. If significant savings can be quantified for a relatively simple mitigation effort, the savings would be exponential for more aggressive and comprehensive mitigation. With regards, Robin Smith Westcott, Esq. i As of May 31, 2013, Citizens had 1.26 million policies in force, Combined Month End Reports for May 2013, Citizens Property Insurance Corporation. ii OIR QUASRng data as of December 31,2012 includes: 1) State Farm FL Ins Co, 2) Nationwide Ins Co of FL (a Florida exclusive Ohio domestic), 3) Castle Key Indemnity Co and Castle Key Insurance Co (Florida exclusive Illinois domestics) iii Citizens Property Insurance Corporation Depopulation Committee Meeting, May 29, 2013 iv Make Mitigation Happen Locally Power Point by the Florida’s Foundation and the Florida Division of Emergency Management revised 5/10/12 Page 5 of 5