User Experience Task Force
Appendix I
Cost Impact Survey
Memorandum
To:
<insert name>
<insert website>
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by the Governor.
Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act, Section 215.985, F.S. In addition to
making many changes and updates to existing transparency website, the legislation also created the User Experience
Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant state-managed websites,
providing options for reducing the number of transparency websites without losing detail data, and providing for linking
expenditure data with related invoices and contracts. The UETF must submit a recommended website design that
includes a cost estimate for the implementation of the design as part of the complete recommendation due March 1,
2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task Force directed in
the Transparency Florida Act. The first task on the work plan was to develop an inventory of the websites meeting the
prescribed criteria.
User Experience Task Force
Page 1
2/4/14
User Experience Task Force
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public access to state
operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was identified to be
included in the scope of the Task Force.
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of the
recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing page” to be
linked to the websites with in-scope information. The UETF has developed a list of high-level design requirements for
this landing page, intended to reduce the number of duplicative websites, link the expenditure data with invoices and
contracts, and provide an intuitive and cohesive user experience. These requirements will have varying impacts to the
11 in-scope websites, as they may need to be incorporated into the individual in-scope websites linked to the landing
page.
As these requirements are general requirements, the UETF understands that some assumptions will be made by the
website owners to provide the requested cost information. However, the UETF requests that you give the best estimate
of the costs or other impact to your agency to implement these high-level requirements. If any changes to statute are
needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this check list and
return to Dawn Creamer no later than February 10, 2014.
V.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to assess the
impact of potential changes listed in the recommendation. The information received from this request will be
incorporated in the final report that will be submitted to the Governor, the Chief Financial Officer, the President of the
Senate, and the Speaker of the House of Representatives on March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any questions or
would like further information.
Thank you,
User Experience Task Force
Page 2
2/4/14
Maureen Olson
User Experience Task Force
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
User Experience Task Force
Page 3
2/4/14
No.
VI.
User Experience Task Force
Impacts and Cost Estimate
Requirement
Category
1
Navigation
2
Navigation
3
Navigation
4
Navigation
5
Navigation
6
Navigation
7
8
Navigation
Data
9
Data
10
Data
11
Data
12
Data
13
14
Features
Features
15
Features
16
Features
17
Features
High Level Requirement
Assumptions
and
Comments*
Cost **
The user should not have to drill down more than 6
clicks from the main page on any topic.
The user should be notified if the selected link will
transfer then to another site and be provided the
option to return/remain within the site.
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the site.
There should be a consistent and predictable layout
from page to page as related to the function and
location on the page.
Breadcrumbs should be provided throughout the
navigation of the site.
The organization (content map) should be provided.
All data currently provided on the website should be
provided in a uniform format.
All data currently provided should be provided in a
download standard format such as CSV.
All data currently provided should be provided in a
browser readable format such as PDF.
All data currently provided should be searchable on
the site.
All data currently provided should be displayed in a
graphic format relative to the topic.
HELP should be provided on the main page.
Contact information, site ownership, and last update
date should be provided as appropriate.
An option for FEEDBACK should be provided on all
pages.
Social media resources currently available should be
accessible.
Sites should consider subscription based alerts.
User Experience Task Force
Page 4
2/4/14
18
Technical
User Experience Task Force
Website should be compatible with major web
browsers and the list of support browsers should be
published and readily accessible.
* This column is provided to allow the agency to qualify, through assumptions or general comments, the cost
information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate, including software,
hardware, contract resources, state resources, etc, that is anticipated to meet the requirement. The cost range
should include a minimum and a maximum based on the assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer, Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
User Experience Task Force
Page 5
2/4/14
Memorandum
To:
Karen Chandler
Subject matter expert for http://www.flsenate.gov/reference/publicrecords/contracts/
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
1
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
2
Appendix A - Impacts and Cost Estimate
No.
1
Requirement
Category
Navigation
High Level Requirement
2
Navigation
3
Navigation
4
Navigation
5
Navigation
6
Navigation
7
Navigation
The organization (content map) should be
provided.
8
Data
All data currently provided on the website
should be provided in a uniform format.
9
Data
10
Data
All data currently provided should be
provided in a download standard format
such as CSV.
All data currently provided should be
provided in a browser readable format
The user should not have to drill down
more than 6 clicks from the main page on
any topic.
The user should be notified if the selected
link will transfer then to another site and
be provided the option to return/remain
within the site.
Identify similar or like information and
group that information in one area within
the site.
All headings, lists, graphics, and other
design considerations such as color
schemes, fonts and spacing should be
consistent throughout the site.
There should be a consistent and
predictable layout from page to page as
related to the function and location on
the page.
Breadcrumbs should be provided
throughout the navigation of the site.
3
Assumptions and
Comments*
No changes needed. There
are at most 4 clicks from
the main homepage.
There are no links which
transfer the user to
external sites.
Cost **
$0
$0
The current site complies
with this requirement
category. All similar or like
information is in the same
area, public records.
The current site complies
with this requirement
category.
$0
The current site complies
with this requirement
category.
$0
The current site complies
with this requirement
category.
The current site complies
with this requirement
category via a site map in
the footer that exposes
the top level of public
records; and there is a
search on the website that
will enable a user to find
“salary” or “contract”
information if used as
keywords.
The current site complies
with this requirement
category.
The current site complies
with this requirement
category.
We can include a PDF if
desired. The page uses
$0
$0
N/A
$0
$0
$25.00
No.
Requirement
Category
High Level Requirement
such as PDF.
11
Data
All data currently provided should be
searchable on the site.
12
Data
13
Features
All data currently provided should be
displayed in a graphic format relative to
the topic.
HELP should be provided on the main
page.
14
Features
Contact information, site ownership, and
last update date should be provided as
appropriate.
15
Features
16
Features
17
Features
An option for FEEDBACK should be
provided on all pages.
Social media resources currently available
should be accessible.
Sites should consider subscription based
alerts.
Assumptions and
Comments*
style sheets and is already
printer-friendly and allows
the user to narrow down
the content. The data is
also available in a
csv/spreadsheet format.
The current site complies
with this requirement
category.
Data is already provided in
a table and spreadsheet
format.
The single function, filter,
is explained inline.
Additional help can be
included if it is determined
to be needed.
Contact information, site
ownership is currently
included on each web
page. Adding a last
update date and time can
be easily included.
We offer a “contact” us
page throughout the site.
Not Applicable.
Cost **
$0
N/A
N/A
$25.00
N/A
N/A
If this is to add a
$6,400
notification on
flsenate.gov, then this
would take a couple of
weeks to code, test and
deploy.
18
Technical
Website should be compatible with major Flsenate.gov is already
$65.00
web browsers and the list of support
tested for multiple
browsers should be published and readily browsers. We do not list
accessible.
each one we test on and
which versions we
support, but if needed we
could add it to the
Accessibility Statement
page.
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
4
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
5
Memorandum
To:
Karen Chandler
Subject matter expert for http://www.flsenate.gov/reference/publicrecords/salaries
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
1
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
2
Appendix A - Impacts and Cost Estimate
No.
1
Requirement
Category
Navigation
High Level Requirement
2
Navigation
3
Navigation
4
Navigation
5
Navigation
6
Navigation
7
Navigation
The organization (content map) should be
provided.
8
Data
All data currently provided on the website
should be provided in a uniform format.
9
Data
10
Data
All data currently provided should be
provided in a download standard format
such as CSV.
All data currently provided should be
provided in a browser readable format
The user should not have to drill down
more than 6 clicks from the main page on
any topic.
The user should be notified if the selected
link will transfer then to another site and
be provided the option to return/remain
within the site.
Identify similar or like information and
group that information in one area within
the site.
All headings, lists, graphics, and other
design considerations such as color
schemes, fonts and spacing should be
consistent throughout the site.
There should be a consistent and
predictable layout from page to page as
related to the function and location on
the page.
Breadcrumbs should be provided
throughout the navigation of the site.
3
Assumptions and
Comments*
No changes needed. There
are at most 4 clicks from
the main homepage.
There are no links which
transfer the user to
external sites.
Cost **
$0
$0
The current site complies
with this requirement
category. All similar or like
information is in the same
area, public records.
The current site complies
with this requirement
category.
$0
The current site complies
with this requirement
category.
$0
The current site complies
with this requirement
category.
The current site complies
with this requirement
category via a site map in
the footer that exposes
the top level of public
records; and there is a
search on the website that
will enable a user to find
“salary” or “contract”
information if used as
keywords.
The current site complies
with this requirement
category.
The current site complies
with this requirement
category.
We can include a PDF if
desired. The page uses
$0
$0
N/A
$0
$0
$25.00
No.
Requirement
Category
High Level Requirement
such as PDF.
11
Data
All data currently provided should be
searchable on the site.
12
Data
13
Features
All data currently provided should be
displayed in a graphic format relative to
the topic.
HELP should be provided on the main
page.
14
Features
Contact information, site ownership, and
last update date should be provided as
appropriate.
15
Features
16
Features
17
Features
An option for FEEDBACK should be
provided on all pages.
Social media resources currently available
should be accessible.
Sites should consider subscription based
alerts.
18
Technical
Website should be compatible with major
web browsers and the list of support
browsers should be published and readily
accessible.
4
Assumptions and
Comments*
style sheets and is already
printer-friendly and allows
the user to narrow down
the content. The data is
also available in a
csv/spreadsheet format.
The current site complies
with this requirement
category.
Data is already provided in
a table and spreadsheet
format.
The single function, filter,
is explained inline.
Additional help can be
included if it is determined
to be needed.
Contact information, site
ownership is currently
included on each web
page. Adding a last
update date and time can
be easily included.
We offer a “contact” us
page throughout the site.
Not Applicable.
If this is to add a
notification on
flsenate.gov, then this
would take a couple of
weeks to code, test and
deploy.
Flsenate.gov is already
tested for multiple
browsers. We do not list
each one we test on and
which versions we
support, but if needed we
could add it to the
Accessibility Statement
page.
Cost **
$0
N/A
N/A
$25.00
N/A
N/A
$6,400
$65.00
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified through User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
5
Memorandum
To:
Christina Smith, Director of Division of Accounting and Auditing
Subject matter expert for http://www.myfloridacfo.com/Transparency/
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
Appendix A - Impacts and Cost Estimate
No.
Requirement
Category
High Level Requirement
1
Navigation
2
Navigation
3
Navigation
4
Navigation
5
Navigation
There should be a consistent and predictable layout
from page to page as related to the function and
location on the page.
6
Navigation
Breadcrumbs should be provided throughout the
navigation of the site.
7
Navigation
The organization (content map) should be provided.
8
Data
All data currently provided on the website should be
provided in a uniform format.
9
Data
All data currently provided should be provided in a
download standard format such as CSV.
10
Data
All data currently provided should be provided in a
browser readable format such as PDF.
11
Data
All data currently provided should be searchable on
the site.
The user should not have to drill down more than 6
clicks from the main page on any topic.
The user should be notified if the selected link will
transfer then to another site and be provided the
option to return/remain within the site.
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the site.
Assumptions
and
Comments*
In compliance
Cost **
$0
20 hours –
medium level
developer
In compliance
$623.54
120 hours
senior level
developer, 120
hours junior
developer
120 hours
senior level
developer, 240
hours junior
developer
80 hours senior
level
developer, 80
hours junior
developer
40 hours –
Analyst
80 hours senior
level
developer, 160
hours junior
developer
120 hours
senior level
developer, 240
hours junior
developer
120 hours
senior level
developer, 240
hours junior
developer
Need
clarification as
$6259.79
$3741.24
$10001.03
$0
$6259.79
$7482.48
$13742.27
$4173.19
$2494.16
$6667.35
$1610.56
$4173.19
$4988.32
$9161.51
$6259.79
$7482.48
$13742.27
$6259.79
$7482.48
$13742.27
12
Data
13
Features
14
Features
15
Features
16
Features
17
Features
18
Technical
to what
“searchable”
means.
All data currently provided should be displayed in a
160 hours
graphic format relative to the topic.
senior level
developer, 160
hours junior
developer
HELP should be provided on the main page.
Believe we’re
in compliance
Contact information, site ownership, and last update Negligible
date should be provided as appropriate.
An option for FEEDBACK should be provided on all
Negligible
pages.
Social media resources currently available should be Negligible
accessible.
Sites should consider subscription based alerts.
Too broad to
estimate.
Website should be compatible with major web
40 hours web
browsers and the list of support browsers should be developer
published and readily accessible.
$8346.38
$4988.32
$13334.70
$0
$0
$0
$0
$1,050
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
Memorandum
To:
Dorothy Gilbert, Deputy Auditor General
Subject matter expert for http://www.myflorida.com/audgen/
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
No.
Appendix A - Impacts and Cost Estimate
Requirement
Category
High Level Requirement
1
Navigation
The user should not have to drill down more than 6 clicks
from the main page on any topic.
The user should be notified if the selected link will transfer
then to another site and be provided the option to
return/remain within the site.
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design considerations
such as color schemes, fonts and spacing should be
consistent throughout the site.
2
Navigation
3
Navigation
4
Navigation
5
Navigation
There should be a consistent and predictable layout from
page to page as related to the function and location on the
page.
6
Navigation
Breadcrumbs should be provided throughout the navigation
of the site.
7
Navigation
The organization (content map) should be provided.
8
Data
9
Data
10
Data
11
Data
All data currently provided on the website should be
provided in a uniform format.
All data currently provided should be provided in a
download standard format such as CSV.
All data currently provided should be provided in a browser
readable format such as PDF.
All data currently provided should be searchable on the site.
12
Data
All data currently provided should be displayed in a graphic
format relative to the topic.
Assumptions
and
Comments*
No changes
needed
No changes
needed
Range
reflects
degree of
“redesign”
from
minimal to
complete
overhaul
Range
reflects
degree of
“redesign”
from
minimal to
complete
overhaul
No changes
needed
No changes
needed
No changes
needed
No changes
needed
No changes
needed
Cost **
HR: $800-$1200
HR: $13,000$30,000
HR: $13,000$30,000
HR: $13,000$20,000
HR: $1300-$2000
S/W service:
$100/year
13
Features
HELP should be provided on the main page.
HR: $1300-$2000
14
Features
HR: $1300-$2000
15
Features
Contact information, site ownership, and last update date
should be provided as appropriate.
An option for FEEDBACK should be provided on all pages.
16
Features
Social media resources currently available should be
accessible.
17
Features
Sites should consider subscription based alerts.
18
Technical
Website should be compatible with major web browsers
and the list of support browsers should be published and
readily accessible.
HR: Human Resource cost
HR: $1300-$2000
None
currently
available
HR: $1300-$2000
HR: $800-$1200
S/W service: Software service to provide search engine support
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
Memorandum
To:
Mike Jones
Subject matter expert for http://www.transparencyflorida.gov/
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
Appendix A - Impacts and Cost Estimate
No.
Requirement
Category
1
Navigation
2
Navigation
3
Navigation
4
Navigation
5
Navigation
6
Navigation
7
Navigation
8
Data
9
Data
10
Data
11
Data
12
Data
13
14
Features
Features
15
Features
16
Features
17
18
Features
Technical
High Level Requirement
The user should not have to drill down more than 6
clicks from the main page on any topic.
The user should be notified if the selected link will
transfer then to another site and be provided the
option to return/remain within the site.
Assumptions
and
Comments*
See note 1
Cost **
No major issue
to upgrade
$2,000 $3,000
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the site.
There should be a consistent and predictable layout
from page to page as related to the function and
location on the page.
Breadcrumbs should be provided throughout the
navigation of the site.
The organization (content map) should be provided.
In compliance
All data currently provided on the website should be
provided in a uniform format.
All data currently provided should be provided in a
download standard format such as CSV.
All data currently provided should be provided in a
browser readable format such as PDF.
All data currently provided should be searchable on
the site.
All data currently provided should be displayed in a
graphic format relative to the topic.
HELP should be provided on the main page.
Contact information, site ownership, and last update
date should be provided as appropriate.
An option for FEEDBACK should be provided on all
pages.
Social media resources currently available should be
accessible.
Sites should consider subscription based alerts.
Website should be compatible with major web
browsers and the list of support browsers should be
published and readily accessible.
In compliance
(State
Resources)
In compliance
In compliance
In compliance
No major issue
to upgrade
In compliance
In compliance
See note 2
See note 3
In compliance
See note 4
See note 5
N/A
N/A
In compliance
$500
(State
Resources)
Note 1: Most areas of Transparency Florida do not require more than 6 clicks from the main page.
However, due to the nature of the data and the degree of detail provided some areas may not meet this
requirement. A cost estimate to change the structure of the application is difficult to provide in this
timeframe.
Note 2: Transparency Florida provides four ways to search data. Searching the entire database is not
feasible due to the data relationships. If additional search capabilities are identified they can be added.
Note 3: A majority of the reports and data pages can be displayed in graphic format. Additional
functionality can be added when identified. Cost to add a graphic report of data is estimated to be $400
- $1,200 per report. These costs would be in staff resources.
Note 4: Contact information is currently available on the site. Site ownership can be added at no cost. A
data update schedule is provided on the site. Since most of the database information is updated nightly,
we do not see a need to add a date parameter to every page.
Note 5: A feedback option is provided on the “Site Information” page. This page is accessible in all parts
of the application.
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
Appendix A – EDR Impacts and Cost Estimate
No.
1
Requirement
Category
Navigation
High Level Requirement
2
Navigation
The user should be notified if the selected link
will transfer them to another site and be
provided the option to return/remain within
the site.
3
Navigation
Identify similar or like information and group
that information in one area within the site.
4
Navigation
5
Navigation
6
Navigation
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the
site.
There should be a consistent and predictable
layout from page to page as related to the
function and location on the page.
Breadcrumbs should be provided throughout
the navigation of the site.
The user should not have to drill down more
than 6 clicks from the main page on any topic.
Assumptions and
Comments*
The EDR website is
already compliant
with this request.
Currently the EDR
website uses a
“new window” icon
to notify the user.
We would advise
against a pop-up.
Pop-up boxes
decrease usability
as they are not
always compatible
with the browser.
The EDR website is
already compliant
with this request.
That said, grouping
data in a way that
allows the user to
move freely
through all data
and link like data,
would increase
usability. However,
if this requirement
isn’t carefully
written, it may pose
the risk of
compartmentalizing
data and
decreasing
usability.
The EDR website is
already compliant
with this request.
The EDR website is
already compliant
with this request.
The EDR website
currently does not
Cost **
N/A
1 day,
$380 if
completed
by an EDR
staff
member.
N/A
N/A
N/A
2 days,
$760 if
7
Navigation
The organization (content map) should be
provided.
8
Data
All data currently provided on the website
should be provided in a uniform format.
9
Data
All data currently provided should be provided
in a download standard format such as CSV.
10
Data
All data currently provided should be provided
in a browser readable format such as PDF.
11
Data
All data currently provided should be
searchable on the site.
12
Data
All data currently provided should be displayed
in a graphic format relative to the topic.
13
Features
HELP should be provided on the main page.
14
Features
Contact information, site ownership, and last
include a
breadcrumb trail in
its traditional
format.
The EDR website is
already compliant
with this request.
However, if it is
determined that we
will need an
organizational
chart, we have
estimated a cost.
The EDR website is
already compliant
with this request.
The EDR website
currently does not
offer CSV but if we
had to offer both
CSV and PDF
formats, we have
estimated a cost.
The EDR website is
already compliant
with this request.
However, if we had
to offer all data in
both CSV and PDF
formats, we have
estimated a cost.
The EDR website is
already compliant
with this request.
The EDR website is
already compliant
with this request.
The EDR website
currently provides
narration at the top
of each page but if
we have to create a
help document for
each page of our
website, we have
estimated a cost.
The EDR website is
completed
by an EDR
staff
member.
2 days,
$760 if
completed
by an EDR
staff
member.
N/A
2 weeks
$3,800 if
completed
by an EDR
staff
member.
2 weeks,
$3,800 if
completed
by an EDR
staff
member.
N/A
N/A
2 days,
$760 if
completed
by an EDR
staff
member.
N/A
update date should be provided as appropriate.
15
Features
An option for FEEDBACK should be provided on
all pages.
16
Features
Social media resources currently available
should be accessible.
17
Features
Sites should consider subscription based alerts.
18
Technical
Website should be compatible with major web
browsers and the list of support browsers
should be published and readily accessible.
already compliant
with this request.
The EDR website
currently provides a
“Contact Us”
button for users to
provide feedback.
To change the label
on the “Contact Us”
button to read:
“Feedback/Contact
Us” we have
estimated a cost.
EDR has no social
media resources
currently available.
The EDR website is
already compliant
with this request.
The EDR website
currently displays a
footer with
information
pertaining to the
site. To change the
information in the
footer to include a
list of compatible
web browsers, we
have estimated a
cost.
1 day,
$380 if
completed
by an EDR
staff
member.
N/A
N/A
1 week,
$1,900 if
completed
by an EDR
staff
member.
Response for Florida Has A Right To Know
Response provided by Linda Allbritton, Interim CIO, Department of Management
Assumptions: This response is specific to http://www.floridahasarighttoknow.com
transparency websites. The landing page (by default, currently floridasunshine.go
FHARTK current state: a hardcoded HTML framework not controlled by a content
disaster recovery is covered by MyFlorida.com portal services
FHARTK re-design recommendation:
· Leverage existing contracts used for other MyFlorida.com websites via migrating
and supported by contract; contract costs for existing technology platform are 28
annually; Current contract cost for DMS websites is 30K annually; other costs not
· By leveraging existing contracts (30K annually), each additional website added is
No.
Requirement
Category
1 Navigation
High Level Requirement
The user should not have to drill down more than 6
clicks from the main page on any topic.
2 Navigation
The user should be notified if the selected link will
transfer then to another site and be provided the
option to return/remain within the site.
3 Navigation
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the site.
4 Navigation
5 Navigation
6 Navigation
7 Navigation
8 Data
9 Data
10 Data
There should be a consistent and predictable
layout from page to page as related to the function
and location on the page.
Breadcrumbs should be provided throughout the
navigation of the site.
The organization (content map) should be
provided.
All data currently provided on the website should
be provided in a uniform format.
All data currently provided should be provided in a
download standard format such as CSV.
All data currently provided should be provided in a
browser readable format such as PDF.
11 Data
12 Data
All data currently provided should be searchable on
the site.
All data currently provided should be displayed in a
graphic format relative to the topic.
13 Features
HELP should be provided on the main page.
14 Features
Contact information, site ownership, and last
update date should be provided as appropriate.
15 Features
An option for FEEDBACK should be provided on all
pages.
16 Features
Social media resources currently available should
be accessible.
17 Features
Sites should consider subscription based alerts.
18 Technical
Website should be compatible with major web
browsers and the list of support browsers should
be published and readily accessible.
Services, 2/12/2014.
m (FHARTK) as sited in the Memorandum from the UETF ( User Experience Task Force) as one of the 11
ov) is NOT considered in the scope of the responses herein.
t management system; modifications are manually conducted by an HTML developer within DMS IT; platform and
g FHARTK to DMS' CMS (content management system), a community version of EZPublish which is cloud hosted
8.2K annually; in addition, FHARTK is part of a disaster recovery contract covering all DMS websites at 1.8K
articulated include data center, tech tools, desktop devices, staff)
s estimated at an initial and recurring cost of 8-10K annually for movement to the DMS' CMS platform.
Assumptions and Comments*
Currently in compliance
Cost **
N/A
It is doable to communicate that a selected link
*FHARTK re-design
action will transfer to another site; It is not feasible,
however, to expect all destination sites can be
controlled with a 'return to source' control unless all
destination sites are managed under the same
ownership and platform.
As an industry standard, web site owners accomplish
this requirement by simply opening separate
browser windows and therefore do not leave the
current website.
Currently in compliance
N/A
Good, but improvements would be gained by moving *FHARTK re-design
to DMS' CMS
or by critique & action on current platform
Good, but improvements would be gained by moving *FHARTK re-design
to DMS' CMS
or by critique & action on current platform
Doable with move to DMS' CMS
*FHARTK re-design
Doable with move to DMS' CMS
*FHARTK re-design
Currently in compliance
N/A
Currently in compliance
N/A
Currently in compliance
N/A
Currently in compliance
N/A
If the requirement is about visual dashboard
Extensive research needed
graphics driven by data – pie charts, graphs, et al there is no provision on the current FHARTK site nor
in the DMS' CMS. Data-driven visual dashboard
graphics (business intelligence) will require research
and selection of underlying tool/platform; moreover,
there must be an understanding on how the visual
dashboard would need to be presented to serve the
needs of a wide range of consumers, both
government and private sector.
Doable now but more elegantly delivered with move
to DMS' CMS
Doable now but more elegantly delivered with move
to DMS' CMS
*FHARTK re-design
or by critique & action on current platform
*FHARTK re-design
or by critique & action on current platform
Doable now but more elegantly delivered with move *FHARTK re-design
and by applying additional staffing resources to monitor and
to DMS' CMS
respond to feedback mechanism
If the requirement is referring to social media
*FHARTK re-design
standards of fb, twitter, linked in, this is doable with and by applying additional staffing resources to monitor and
a move to DMS' CMS and staffing resources to
respond to social media interaction
monitor and respond to social media interaction.
If the requirement of supporting subscription based Research needed
alerts (RSS feeds, alert subscriptions for changed
content, et al), the requirement requires research
and selection of underlying tool/platform and could
be satisfied by social media resources.
Currently in compliance
N/A
Memorandum
To:
Mike Jones
Subject matter expert for http://floridafiscalportal.state.fl.us/
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
Appendix A - Impacts and Cost Estimate
No.
Requirement
Category
1
Navigation
2
Navigation
3
Navigation
4
Navigation
5
Navigation
6
Navigation
7
8
Navigation
Data
9
Data
10
Data
11
Data
12
Data
13
14
Features
Features
15
Features
16
Features
17
Features
18
Technical
High Level Requirement
The user should not have to drill down more than 6
clicks from the main page on any topic.
The user should be notified if the selected link will
transfer then to another site and be provided the
option to return/remain within the site.
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the site.
There should be a consistent and predictable layout
from page to page as related to the function and
location on the page.
Breadcrumbs should be provided throughout the
navigation of the site.
The organization (content map) should be provided.
All data currently provided on the website should be
provided in a uniform format.
All data currently provided should be provided in a
download standard format such as CSV.
All data currently provided should be provided in a
browser readable format such as PDF.
All data currently provided should be searchable on
the site.
All data currently provided should be displayed in a
graphic format relative to the topic.
HELP should be provided on the main page.
Contact information, site ownership, and last update
date should be provided as appropriate.
An option for FEEDBACK should be provided on all
pages.
Social media resources currently available should be
accessible.
Sites should consider subscription based alerts.
Website should be compatible with major web
browsers and the list of support browsers should be
published and readily accessible.
Assumptions
and
Comments*
In compliance
No external
links.
In compliance
In compliance
In compliance
In compliance
See note below
In compliance
In compliance
In compliance
See note below
N/A
See note below
See note below
See note below
N/A
Need more
information on
what is
desired.
Compatible
with IE,
Chrome,
Firefox.
Cost **
Note: House Bill 5401 required that Systems Design and Development add a search feature to the
Florida Fiscal Portal. Development efforts are already underway to alter the site to meet these
requirements. Once complete, the site will also meet recommendations 7, 13, 14, 15 and 18. Cost for
the redesign is estimated to be $25,000 to $30,000 in State resources. Development effort is
scheduled to be completed by April 30th.
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms
No.
Requirement
Florida House of Representatives Response
Category
CONTRACTS AND SALARIES
Assumptions and
Comments
Cost *
High Level Requirement
1
Navigation
The user should not have to drill down more than 6 clicks from the main
page on any topic.
YES
---
2
Navigation
The user should be notified if the selected link will transfer then to another
site and be provided the option to return/remain within the site.
NO
Under
$10,000
3
Navigation
Identify similar or like information and group that information in one area
within the site.
YES
---
4
Navigation
All headings, lists, graphics, and other design considerations such as color
schemes, fonts and spacing should be consistent throughout the site.
YES
---
5
Navigation
There should be a consistent and predictable layout from page to page as
related to the function and location on the page.
YES
---
6
Navigation
Breadcrumbs should be provided throughout the navigation of the site.
YES
---
7
Navigation
The organization (content map) should be provided.
NO
Under $5,000
8
Data
All data currently provided on the website should be provided in a uniform
format.
YES
---
9
Data
All data currently provided should be provided in a download standard
format such as CSV.
YES
---
10
Data
All data currently provided should be provided in a browser readable format
such as PDF.
YES
---
1|P a g e
No.
Requirement
Florida House of Representatives Response
Category
CONTRACTS AND SALARIES
Assumptions and
Comments
Cost *
High Level Requirement
11
Data
All data currently provided should be searchable on the site.
YES
---
12
Data
All data currently provided should be displayed in a graphic format relative
to the topic.
NO
Data are exportable
in Excel format for
user charting
13
Features
HELP should be provided on the main page.
NO
Under $5,000
14
Features
Contact information, site ownership, and last update date should be
provided as appropriate.
NO
Under $5,000
15
Features
An option for FEEDBACK should be provided on all pages.
YES
---
16
Features
Social media resources currently available should be accessible.
YES
---
17
Features
Sites should consider subscription based alerts.
NO
TBD, HIGH
18
Technical
Website should be compatible with major web browsers and the list of
support browsers should be published and readily accessible.
YES
---
Site optimized for IE,
but will work with
other browsers.
*These costs presume modifications to the pages on the MyFloridaHouse.gov website in its current form. Any integration or variations to the requirements as described in these
categories may require a new estimate.
2|P a g e
Memorandum
To:
Michael Johnston, CIO
Subject matter expert for http://app2.freshfromflorida.com/contracts/
From: Maureen Olson, Staff Director
User Experience Task Force
Date:
February 5, 2014
RE:
Request for Transparency Website Modifications Cost Estimates
Priority: HIGH- Information needed by February 10, 2014
I.
ACTION ITEM – REQUEST FOR INFORMATION
II.
BACKGROUND
Please complete the attached checklist (Appendix A) and return to Dawn Creamer at
Dawn.Creamer@MyFloridaCFO.com no later than February 10, 2014.
During the 2013 legislative session, the Florida Legislature enacted CS/HB 5401, which was approved by
the Governor. Chapter 2013-54, Laws of Florida modifies and amends the Transparency Florida Act,
Section 215.985, F.S. In addition to making many changes and updates to existing transparency website,
the legislation also created the User Experience Task Force.
The four member User Experience Task Force(UETF) is charged with reviewing all relevant statemanaged websites, providing options for reducing the number of transparency websites without losing
detail data, and providing for linking expenditure data with related invoices and contracts. The UETF
must submit a recommended website design that includes a cost estimate for the implementation of the
design as part of the complete recommendation due March 1, 2014.
III.
IN SCOPE WEBSITES
At the initial meeting of the UETF, a work plan was developed to accomplish the mission of the Task
Force directed in the Transparency Florida Act. The first task on the work plan was to develop an
inventory of the websites meeting the prescribed criteria.
CRITERIA
The “in-scope” websites are defined as existing state-managed websites that provide public
access to state operational and fiscal information.
Using this criteria, the UETF determined that your agency’s transparency website, identified above, was
identified to be included in the scope of the Task Force.
IV.
REQUEST – IMPACT and COST ESTIMATE
In order to complete its assignment, the UETF must produce a cost estimate for the implementation of
the recommended design.
The efforts of the UETF over the last few months have resulted in the recommendation of one “landing
page” to be linked to the websites with in-scope information. The UETF has developed a list of high-level
design requirements for this landing page, intended to reduce the number of duplicative websites, link
the expenditure data with invoices and contracts, and provide an intuitive and cohesive user experience.
These requirements will have varying impacts to the 11 in-scope websites, as they may need to be
incorporated into the individual in-scope websites linked to the landing page.
As these requirements are general requirements, the UETF understands that some assumptions will be
made by the website owners to provide the requested cost information. However, the UETF requests
that you give the best estimate of the costs or other impact to your agency to implement these highlevel requirements. If any changes to statute are needed, please note this in the impact.
To assist you with estimating the costs, a brief check list is provided in Appendix A. Please complete this
check list and return to Dawn Creamer no later than February 10, 2014.
SUMMARY
This request does not ask you to initiate any changes or modifications to your agency website(s), only to
assess the impact of potential changes listed in the recommendation. The information received from
this request will be incorporated in the final report that will be submitted to the Governor, the Chief
Financial Officer, the President of the Senate, and the Speaker of the House of Representatives on
March 1, 2014.
Please contact Dawn Creamer at 850-413-1522 or Dawn.Creamer@MyFloridaCFO.com if you have any
questions or would like further information.
Thank you,
Maureen Olson
Cc: Jason Allison, UETF Chair
Information Technology Policy Advisor, Executive Office of the Governor
Appendix A - Impacts and Cost Estimate
No.
Requirement
Category
1
Navigation
2
Navigation
3
Navigation
4
Navigation
5
Navigation
6
Navigation
7
8
Navigation
Data
9
Data
10
Data
11
Data
12
Data
13
14
Features
Features
15
Features
16
Features
17
18
Features
Technical
High Level Requirement
The user should not have to drill down more than 6
clicks from the main page on any topic.
The user should be notified if the selected link will
transfer then to another site and be provided the
option to return/remain within the site.
Identify similar or like information and group that
information in one area within the site.
All headings, lists, graphics, and other design
considerations such as color schemes, fonts and
spacing should be consistent throughout the site.
There should be a consistent and predictable layout
from page to page as related to the function and
location on the page.
Breadcrumbs should be provided throughout the
navigation of the site.
The organization (content map) should be provided.
All data currently provided on the website should be
provided in a uniform format.
All data currently provided should be provided in a
download standard format such as CSV.
All data currently provided should be provided in a
browser readable format such as PDF.
All data currently provided should be searchable on
the site.
All data currently provided should be displayed in a
graphic format relative to the topic.
HELP should be provided on the main page.
Contact information, site ownership, and last update
date should be provided as appropriate.
An option for FEEDBACK should be provided on all
pages.
Social media resources currently available should be
accessible.
Sites should consider subscription based alerts.
Website should be compatible with major web
browsers and the list of support browsers should be
published and readily accessible.
Assumptions
and
Comments*
215.985(14)(i)
Cost **
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
215.985(14)(i)
N/A
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
215.985(14)(i)
N/A
N/A
215.985(14)(i)
N/A
215.985(14)(i)
N/A
215.985(14)(i)
215.985(14)(i)
N/A
N/A
* This column is provided to allow the agency to qualify, through assumptions or general comments,
the cost information provided.
** Cost information should be provided in terms of a range. This should be a total cost estimate,
including software, hardware, contract resources, state resources, etc, that is anticipated to meet
the requirement. The cost range should include a minimum and a maximum based on the
assumptions provided.
Considerations:
It is the intent of the design to provide consistent and intuitive navigation that includes:








Responsive Design
Verified though User Testing
Include site analytics
Provide Browser compatibility with current versions of Google Chrome, Internet Explorer,
Firefox, and Safari.
Consistent Navigation
Professional copyrighting
Content Management
Feedback forms