Compliance Economic Review Pursuant to section 120.745(5), Florida Statutes Rule 69K-5.0024, Florida Administrative Code Remittances to the Regulatory Trust Fund Department of Financial Services Board of Funeral, Cemetery, and Consumer Services April 2013 JUSTIFICATION FOR THE RULE Chapter 497 of the Florida Statutes requires regulation of sales of preneed funeral contracts. All regulation of preneed sales under Chapter 497 is funded solely by fees paid by the licensees; no general revenue is used for regulation under Chapter 497; see 497.140(1)(b): "It is the legislative intent that the costs of regulation under this chapter be provided for by fees collected under this chapter." Rule 69K-5.0024 implements s. 497.453(6) and (9), Florida Statutes, and raises revenue for the implementation of Chapter 497, Florida Statutes. Sections 497.453(6) requires that a rule be adopted specifying an amount to be remitted to the Department of Financial Services, for each preneed contract sold; the current amount is set at $6 per preneed contract sold. The statute provides that the amount to be remitted cannot exceed $10 per preneed contract sold. Section 497.453 is part of Part IV of Chapter 497. Part IV of Chapter 497 regulates the preneed sale of funeral goods and services in Florida. “Preneed sales” refers to the purchase by a person, before their death, of services and merchandise to be used after the person dies, for the final disposition of the person's bodily remains. For example, this might include funeral director services, embalming, viewing of remains, casket, burial service, headstone or other grave marker, or alternatively, cremation service. Part IV of Chapter 497 provides a comprehensive regulatory scheme regarding preneed sales and sellers. Statutory requirements include, among other provisions: Preneed sales companies must obtain a license under Chapter 497, and the regulator must determine if they meet certain net worth requirements, if their principals are of good character, conduct a criminal background check, etc. Preneed sales companies must place certain portions of sales proceeds in a trust, that is periodically examined by the regulator. Complaints by consumers against Preneed sales companies must be investigated by the regulator and where justified, disciplinary action must be taken by the regulator against the preneed sales company. The preneed contract forms used by the preneed sales company must be reviewed and approved by the regulator. Each individual sales agent of a preneed sales company must be licensed as a preneed sales agent under Chapter 497. Because preneed sales by their nature involve payment now in exchange for a promise by the seller to perform years later, preneed sales have long been significantly regulated for the public good. See, for example, the regulation of preneed sales in 1953, at Chapter 639, Florida Statutes (1953). The Division estimates that approximately 95% of all states regulate preneed sales, including preneed sales agents. Under s. 497.453(6) and (9), Florida Statutes, as implemented by rule 69K-5.0024, each calendar quarter each preneed sales company must remit to the Department of Financial Services (DFS) $6 for each preneed contracts sold in the prior quarter. 2 STATEMENT OF ESTIMATED REGULATORY COSTS There are typically in the range of 320-340 licensed preneed sales companies (the number goes up and down slightly as new companies enter the market and other companies cease operations, are acquired, etc.). Each of these preneed sales companies that made any sales in the prior calendar quarter must file a report with DFS and pay a fee of $6 per preneed contract sold in the prior calendar quarter. The actual remittances paid, by FY, have been as follows: FY 2010-11 $580,431 FY 2011-12 $595,300 The average annual aggregate remittances, over the last three years, are $587,865 per year. Multiplying this average by five years, the total aggregate remittances were $2,939,327. All preneed licensees pay the same $6 per contract, but the aggregate paid by each preneed licensee differs significantly from one preneed licensee to another, because of variation in how many preneed contracts each preneed licensee sells. Each quarter, the Division mails each preneed licensee a quarterly reporting invoice form for their use in making the quarterly remittance. Preneed licensees fill the form out, showing the number of preneed contracts sold in the prior quarter, multiplied by $6 per contract, and attach a check for the amount due. The licensee then mails this back to the Department of Financial Services receipts office. The information needed to fill out this quarterly invoice is typically readily at hand to the preneed licensee, as the preneed licensees must track sales information for income tax purposes. It is estimated that it takes a typical preneed licensee 45 minutes per quarter to collect from its accounting records the information needed to fill out the quarterly remittance form, cut the check for the required remittance, address the envelope to the Department of Financial Services, insert the quarterly invoice and check, and place the envelope in the mail. If the value of the time of the preneed licensee's staff doing this work is estimated at $25 per hour, the cost per quarter is estimated at $18.75 per preneed licensee per quarter. Multiplying this times 330 preneed licensees equals $6,187 per quarter in aggregate. Multiplying this times four quarters per year equals $24,750 per year in aggregate for all preneed licensees. For 5 years, this equals $123,750 in estimated aggregate transactional costs over 5 years. 1. Direct or Indirect Economic Impacts Is this rule likely to have an adverse impact on economic growth, private sector job creation or employment, or private sector investment in excess of $1 million in the aggregate within five years after the implementation of the rule? The Division answers this question in the negative. The number of preneed contracts sold in Florida has been rising in recent years: 2009 2010 2011 2012 74,611 94,698 98,307 99,041 3 In addition, the number of new preneed contracts sales agents licensed has been stable over the last several years: 2010 2011 2012 760 821 795 The growth in the number of preneed contracts sold, and the relative stability in the number of new preneed sales agents licensed, indicates a healthy preneed industry in Florida, especially considering the severe Florida and national recession over the last several years. Is the rule likely to have an adverse impact on business competitiveness, including the ability of persons doing business in the state to compete with persons doing business in other states or domestic markets, productivity, or innovation in excess of $1 million in the aggregate within five years after the implementation of the rule? The Division answers this question in the negative. Any person coming into Florida to sell preneed must comply with Florida's preneed licensing laws, including licensing of preneed sales agents. Conversely, if Florida-based sellers of preneed contracts want to sell preneed contracts in another state, they must comply with the law in that other state, not Florida law (if the other state does not require use of licensed preneed sales agents, the Florida-based seller does not need to use a licensed preneed sales agent in the other state). Market forces tend to make preneed sales a "local" business. Competition is typically limited to establishments and cemeteries in the buyer's county of residence and contiguous counties. It is simply in the nature of things that a person arranging their funeral and burial on a preneed basis will usually want to use a near-by funeral home and cemetery. The funeral home and cemetery need to be fairly convenient to their loved ones who will be involved in the funeral service and cemetery interment. The idea of having their remains shipped long distances to some remote and unknown funeral establishment and cemetery, simply for a price advantage, is not typically attractive to buyers of preneed contracts. If the person already has a spouse, child, parent, etc., buried in a particular cemetery, that will usually drive the choice of the cemetery. If a person has had a good experience in a particular funeral home regarding the funeral services of another person, particularly a family member, that will typically have a very strong influence on the purchase of a preneed contract. Although cremation tends to be somewhat less of a "local" business, even regarding preneed contracts for cremation, there is typically significant consumer resistance to having their remains shipped long distances to unknown facilities for cremation. Thus, generally speaking, preneed sales tend to be a "local" business. Sales of preneed contracts to Florida residents over the internet by sellers outside Florida has not to date been a significant component of preneed sales in Florida. Any increase of such internet sales by out-of-state sellers is expected to be slow, because the preneed sales tend to be a "local" business (see discussion above). Is the rule likely to increase regulatory costs, including any transactional costs, in excess of $1 million in the aggregate within five years after the implementation of the rule? 4 The Division answers this question in the negative. The fees and transactional costs identified in this Compliance Economic Review have been in place for years, so no additional cost will result. (See economic analysis, above.) 2. NUMBER AND TYPES OF INDIVIDUALS AFFECTED There are typically in the range of 320-340 licensed preneed sales companies (the number goes up and down slightly as new companies enter the market and other companies cease operations, are acquired, etc.). There is significant variation among the licensed preneed sales companies. The licensed preneed sales companies are also, per statutory requirement, either a licensed cemetery, a funeral home, or a direct disposal establishment. In size, the licensed preneed sales companies range from a few very large multi-state firms, to small funeral homes operated by a family with only 2 to 4 full time staff. 3. COST TO THE AGENCY, AND TO ANY OTHER STATE AND LOCAL GOVERNMENT ENTITIES, OF IMPLEMENTING AND ENFORCING THE PROPOSED RULE, AND ANY ANTICIPATED EFFECT ON STATE OR LOCAL REVENUES There will be no additional costs to the Division to enforce the rule. The rule has been in effect for many years and all staff and resources needed to implement the rule are in place. The Division estimates that it takes on average approximately 10 minutes for Division staff to process a quarterly remittance under the rule. If the value of staff time is estimated at $15 per hour, the cost to the Division to process a single quarterly remittance is $2.49. Multiplied times 330 remittance invoices per quarter, this equals $824 per quarter; times four quarters per year, this equals $3,299 per year. Multiplied times 5 years, this equals $16,499 estimated aggregate 5 year processing cost. There will no cost to any other state or local government entity for enforcing the rule. 4. TRANSACTIONAL COSTS Each quarter the FCCS Division mails each preneed licensee a quarterly reporting invoice form for their use in making the quarterly remittance. Preneed licensees fill the form out, showing the number of preneed contracts sold in the prior quarter, multiplied by $6 per contract, and attach a check for the amount due. This is then mailed back to the Department of Financial Services receipts office. The information needed to fill out this quarterly invoice is typically readily at hand to the preneed licensee, as the preneed licensees must track sales information for income tax purposes. It is estimated that it takes a typical preneed licensee 45 minutes per quarter to collect from its accounting records the information needed to fill out the quarterly remittance form, cut the check for the required remittance, address the envelope to the Department of Financial Services, insert the quarterly invoice, check, and place the envelope in the mail. If the value of the time of the preneed licensee's staff doing this work is estimated at $25 per hour, the cost per quarter is estimated at $18.75 per preneed licensee per quarter. Multiplied times 330 preneed licensees, this equals $6,187 per quarter in aggregate. Multiplied times four quarters per year equals $24,750 per year in aggregate for all preneed licensees. Multiplied times 5 years, this equals $123,750 in estimated aggregate transactional costs over 5 years. As noted earlier in this document, preneed licensees are required to deposit a portion of all sales of preneed contracts into a preneed trust, to assure availability of funds to perform the preneed contract 5 at time of need. A significant number of preneed licensees, especially small to moderate size preneed licensees, use a servicing agent to handle for the preneed licensees the trust accounting and trust deposits and withdrawal records and processes. The servicing agent specializes in providing recordkeeping and administrative services concerning preneed sales and trust data. The servicing agent is typically a firm with a significant size staff and a robust, high level computer system. The licensees report sales data, including payments received, to the servicing agent, and the servicing agent has staff that input the data into the servicing agent's computer systems. These servicing agents typically provide a bundle of services to the licensee, some or many of which serve licensee business needs not related to regulatory requirements. The servicing agent thus has all information required to make the quarterly remittance, and in fact the serving agent does make the quarterly remittances for the preneed licensees, saving the preneed licensee the time and effort. The servicing agent typically charges a fee to the preneed licensee, related to the dollar amount of preneed trust assets it services for the preneed licensee. The servicing agent typically does not charge an additional or separate fee for this service, and the service in included in the basic fee charged. 5. ANALYSIS OF THE IMPACT ON SMALL BUSINESSES The Division estimates that there are approximately 304 small businesses affected by the rule, statewide. More specifically, the Division estimates that 304 of the approximately 340 (89%) affected businesses are small businesses within the definition at section 288.703(6), Florida Statutes. The average net worth of those 304 affected businesses was approximately $438,450 in 2010. The majority of the affected small businesses were funeral homes. Sales of preneed contracts are not distributed ratably among the approximately 340 preneed sellers. The Division estimates that the 20 largest preneed sellers (who are not small businesses) sell approximately 74% of all preneed contracts sold, and the remaining 320 preneed sellers sell approximately 26% of the preneed contracts sold. As noted in a prior section of this document, the Division estimates that the transaction costs per preneed licensee (to include small businesses) that files its own quarterly remittances, is $18.75 per quarter. All preneed sellers collect the $6 per preneed contract from the purchaser of the preneed contract. METHODOLOGY USED TO CONDUCT THE ANALYSIS Data as to amounts paid as remittances under the rule in issue were taken from Department of Financial Services receipts accounting records. Data as to numbers of licenses in force and issued are taken from Department of Financial Services computer systems relating to licenses under Chap. 497. The Division has staff that has extensive experience in deathcare industry regulation and, to a significant extent, the economics and empirical characteristics of deathcare industry businesses, particularly deathcare industry licensees. 6