Current Cost Financial Statements 2013 including Openreach Undertakings Statement by Ofcom Ofcom Statement on BT’s Current Cost Financial Statements 2013 Introduction Current Cost Accounting – valuation of assets BT’s reporting obligations arise out of market reviews conducted by Ofcom and SMP service Conditions OA1 to OA34 and Directions 1 to 6. BT has revised the basis for deriving its CCA valuation of its copper and duct assets. As explained in Section 2.1, BT has changed its valuation methodology from an absolute basis to an approach based on actual spend, indexed using RPI. The 2011/12 comparatives have been restated on this new basis. According to BT, the change in methodology resulted in a net £65m increase in duct and copper assets for that year. Under SMP services Condition OA6(c), BT is required to publish with the audited regulatory financial statements (RFS) any written statement made by Ofcom and provided to BT commenting on the data in, the notes to or the presentation of any or all of the RFS and/or the Accounting Documents. A review of the reporting framework The RFS are produced by BT and follow the principles and methodologies as set out in BT’s Primary and Secondary Accounting Documents. These documents are published alongside the RFS. They have not been reviewed by Ofcom. We are now conducting a review of the regulatory reporting framework to ensure that it is fit for purpose. Following our consultation published in September 2012 we are now preparing for a second consultation for later this year. Notwithstanding this, Ofcom believes that we can be helpful to users of the RFS by drawing attention to several important aspects of BT’s 2012/13 RFS. Primarily, we consider that users of the RFS should be aware of changes in the way BT allocates its costs and assets. As part of this review, we will consider the appropriate future roles for Ofcom and for BT in determining the basis of preparation of the RFS, including the choice of allocation rules and valuation methodologies. Changes in allocation methodologies During 2012/13, BT changed some of the methodologies it uses to prepare its RFS. As described in Section 2.1, the effect of some of these changes is material. Under SMP services Condition OA9, BT is required to include prior year comparatives in its RFS prepared on a basis that is consistent with the current year figures, unless there are reasons for not doing so. Where BT does not include prior year comparatives, it has to set out the particulars of the departure, the reasons for it and its effect. As set out in Section 2.1, BT has restated the prior year comparatives in these Statements to reflect some, but not all, of its methodology changes. Where BT has restated the prior year comparatives, it sets out the effect at a market level, in Section 2.1. In Section 2.1, BT also identifies a number of changes where it considers the restatement of comparative information for the year ended 31 March 2012 is either not practicable or not material. One of the changes that BT has not reflected in its restated comparatives relates to the changes that are described by BT in Section 2.1 as reflecting the new organisational structure following the merger of BT Innovate & Design and BT Operate to create BT Technology, Service & Operations. BT has explained to us that, although the impact of this change is material, it is unable to restate the 2011/12 accounts for the reasons given in Section 2.1. We have written to BT requesting that it prepares a separate report setting out the reasons for, and effects of, all material methodology changes, in more detail. We intend that a version of this report should be published on BT’s website alongside its RFS, in September. Contents Section 7.3 - Wholesale Analogue Exchange Line Services ......................................... 33 Current Cost Financial Statements Section 7.3.1 - Wholesale Analogue Exchange Line Services (Annex 11) ................ 34 Section 1 Introduction to the Current Cost Financial Statements ....................................... 3 Section 7.3.2 - Wholesale Analogue Exchange Line Services calculation of FAC based on component costs and usage factors (Annex 16) ................................................ 36 Section 1.1 - Introduction: Regulation in the UK ......................................................... 4 Section 1.2 - Regulatory Financial Reporting Obligations ............................................ 6 Section 7.4 - Wholesale ISDN2 Exchange Line Services .............................................. 38 Section 1.3 - Regulatory Financial Review (Annex 4) ................................................... 7 Section 7.4.1 - Wholesale ISDN2 Exchange Line Services (Annex 11) ..................... 39 Section 2 Basis of Preparation ......................................................................................... 8 Section 2.1 - Introduction to the Basis of Preparation ................................................. 9 Section 7.4.2 - Wholesale ISDN2 Exchange Line Services calculation of FAC based on component costs and usage factors (Annex 16) ..................................................... 41 Section 2.2 - Other Aspects to the Basis of Preparation (Annex 22) ............................ 13 Section 7.5 - Wholesale Business ISDN30 Exchange Line Services .............................. 43 Section 2.2.1 - Key changes as a result of certain regulatory decisions ................... 13 Section 7.5.1 - Wholesale ISDN30 Exchange Line Services (Annex 12) ................... 44 Section 3 Statement of Responsibility ............................................................................ 14 Section 7.6 - TISBO (up to and including 8Mbit/s) ..................................................... 46 Section 3.1 - Statement of Responsibility (Annex 2) .................................................. 15 Section 7.6.1 - TISBO (up to and including 8Mbit/s (Annex 11) ............................. 48 Section 4 Audit Report.................................................................................................. 16 Section 7.6.2 - TISBO (up to and including 8Mbit/s) calculation of FAC based on component costs and usage factors (Annex 16) ..................................................... 54 Section 4.1 - Report of Independent Auditors (Annex 23) ......................................... 17 Section 7.7 - TISBO (above 8Mbit/s up to and including 45Mbit/s) ............................ 56 Section 5 Summary of Financial Performance................................................................. 21 Section 7.7.1 - TISBO (above 8Mbit/s up to and including 45Mbit/s) (Annex 11) ... 58 Section 5.1 – Consolidated Performance Summary (Annex 3) ..................................... 22 Section 6 Attribution of Wholesale Current Costs and Mean Capital Employed ................. 23 Section 7.7.2 - TISBO (above 8Mbit/s up to and including 45Mbit/s) calculation of FAC based on component costs and usage factors (Annex 16) ................................ 60 Section 6.1 - Attribution of Wholesale Current Costs 2013 (Annex 5A) ....................... 24 Section 7.8 - TISBO (above 45Mbit/s up to and including 155Mbit/s) ........................ 62 Section 6.1.1 - Notes on Wholesale sector costs ................................................... 25 Section 7.8.1 - TISBO (above 45Mbit/s up to and including 155Mbit/s) (Annex 11) 64 Section 6.2 - Attribution of Wholesale Current Costs 2012 (Annex 5A) (h) .................. 26 Section 7.8.2 - TISBO (above 45Mbit/s up to and including 155Mbit/s) calculation of FAC based on component costs and usage factors (Annex 16) ................................ 66 Section 6.3 - Attribution of Wholesale Current Cost Mean Capital Employed 2013 (Annex 6A) .............................................................................................................. 27 Section 7.9 - AISBO (up to and including 1Gbit/s) ..................................................... 68 Section 6.3.1 - Notes on Wholesale MCE sector costs ................................................ 28 Section 7.9.1 - AISBO (up to and including 1Gbit/s) (Annex 11) ............................ 69 Section 6.4 - Attribution of Wholesale Current Cost Mean Capital Employed 2012 (Annex 6A) (h) ......................................................................................................... 29 Section 7.9.2 - AISBO (up to and including 1Gbit/s) calculation of FAC based on component costs and usage factors (Annex 16) ..................................................... 75 Section 7 Review of Access Markets............................................................................... 30 Section 7.10 - Wholesale Local Access (WLA) ............................................................ 77 Section 7.1 - Financial Performance in Access Markets (Annex 7) ............................... 31 Section 7.10.1 - Wholesale Local Access (WLA) (Annex 11) ................................... 78 Section 7.2 - Access Markets Review (Annex 10 & 11) ............................................... 32 Section 7.10.2 - Wholesale Local Access (WLA) calculation of FAC based on component costs and usage factors (Annex 16) ..................................................... 80 Section 7.2.1 - Access Markets Group Level Review (Annex 10) ............................ 32 Page 1 Contents Section 8 Review of Other Wholesale Markets ................................................................ 82 Section 8.10 - Wholesale Broadband Access Market 2 ............................................. 118 Section 8.1 - Financial Performance in Other Wholesale Markets (Annex 8) ................ 83 Section 8.10.1 - Wholesale Broadband Access Market 2 (Annex 11) .................... 119 Section 8.2 - Review of Other Wholesale Markets (Annex 10 & 14) ............................ 84 Section 8.10.2 - Wholesale Broadband Access Market 2 calculation of FAC based component costs and usage factors (Annex 16) ................................................... 123 Section 8.2.1 - Market Group Level Review (Annex 10) ........................................ 84 Section 9 Reconciliation Statements ............................................................................ 125 Section 8.3 - Call origination on fixed public narrowband networks ............................ 85 Section 9.1 - BT Reconciliation Statement 2013 (Annex 19) .................................... 126 Section 8.3.1 - Call origination on fixed public narrowband networks (Annex 13) ... 86 Section 9.1.1 - BT Reconciliation Statement 2012 (Annex 19) (h) ............................ 127 Section 8.3.2 - Call origination on fixed public narrowband networks calculation of FAC based on component costs and usage factors (Annex 16) ............................... 88 Section 9.1.2 - BT Reconciliation Statement MCE 2013 (Annex 20) .......................... 128 Section 8.4 - Single transit on fixed public narrowband networks ............................... 90 Section 10 Openreach Information .............................................................................. 129 Section 8.4.1 - Single transit on fixed public narrowband networks (Annex 13) ...... 91 Section 10.1 - Openreach Income Statement 2013 ................................................. 130 Section 8.5 - Technical Areas (Interconnect Circuits).................................................. 92 Section 10.2 - Openreach Income Statement 2012 (h) ............................................ 131 Section 8.5.1 - Technical Areas (Interconnect Circuits) (Annex 11) ......................... 93 Section 10.3 - Openreach MCE Statement 2013 ..................................................... 132 Section 8.5.2 - Technical Areas (Interconnect Circuits) calculation of FAC based on component costs and usage factors (Annex 16) .................................................... 95 Section 10.4 - Openreach MCE Statement 2012 (h) ................................................ 133 Section 10.5 - Reconciliation of Openreach Income Statement 2013 ....................... 134 Section 8.6 - Fixed Call Termination.......................................................................... 97 Section 10.6 - Reconciliation of Openreach Income Statement 2012 (h) .................. 135 Section 8.6.1 - Fixed Call Termination (Annex 13)................................................. 98 Section 10.7 - Openreach Notes ............................................................................. 136 Section 8.6.2 - Fixed Call Termination calculation of FAC based on component costs and usage factors (Annex 16) ............................................................................... 99 Appendix 1 Other Information ..................................................................................... 138 Appendix 1.1 - Network Activity Statements Consolidated 2013 (Annex 15) ............ 139 Section 8.7 - Wholesale Trunk Segments ................................................................ 101 Appendix 1.1.1 - Network Activity Statements Consolidated 2012 (Annex 15) (h) .... 142 Section 8.7.1 - Wholesale Trunk Segments (Annex 11) ....................................... 102 Appendix 1.2 - BT Network Services Reconciliation 2013 (Annex 17) ....................... 145 Section 8.7.2 - Wholesale Trunk Segments calculation of FAC based on component costs and usage factors (Annex 16) .................................................................... 104 Appendix 1.2.1 - BT Network Services Reconciliation 2012 (Annex 17) (h) ............... 148 Section 8.8 - Technical Areas (Point of Handover) ................................................... 106 Appendix 1.3 - Change of Current Cost Financial Statements Format 2013 ............... 151 Section 8.8.1 - Market: Technical Areas (Point of Handover) (Annex 11).............. 107 Appendix 2 Price Control Statements ........................................................................... 152 Section 8.8.2 - Technical Areas (Point of Handover) calculation of FAC based on component costs and usage factors (Annex 16) .................................................. 109 Appendix 2.1- Price Controls in Access and Other Wholesale Markets (Annex24) (Unaudited) ........................................................................................................... 153 Section 8.9 - Wholesale Broadband Access Market 1 ............................................... 111 Glossary and Footnotes List ......................................................................................... 154 Section 8.9.1 - Wholesale Broadband Access Market 1 (Annex 11) ...................... 112 Glossary ................................................................................................................. 155 Section 8.9.2 - Wholesale Broadband Access Market 1 calculation of FAC based on component costs and usage factors (Annex 16) .................................................. 116 Footnotes .............................................................................................................. 157 Additional Information................................................................................................ 158 Page 2 Section 1 – Introduction to the Current Cost Financial Statements Section 1 Introduction to the Current Cost Financial Statements Page 3 Section 1 – Introduction to the Current Cost Financial Statements Section 1.1 - Introduction: Regulation in the UK The UK telecoms industry is regulated through various European directives, the Communications Act 2003 (the Communications Act) and Ofcom (the UK’s independent regulator) as well as other regulations and recommendations. Where Ofcom finds that a provider has SMP, it must impose appropriate remedies that may include price controls. At 31 March 2013, as a result of previous market reviews, we were deemed to have SMP in a number of markets. These markets are listed in Section 1.2 Regulatory Financial Reporting Obligations. The Communications Act Where a provider has SMP, the Communications Act enables Ofcom to impose one or more obligations in relation to each market, including: The Communications Act gives Ofcom legal powers and sets out the legal requirements for how electronic communications services should be regulated in the UK. It includes the conditions imposed by the European directives. The Government is currently reviewing our sector’s regulatory regime, with a new framework planned for 2015. The review is looking into how to encourage growth and innovation and how to remove unnecessary regulation. Ofcom Ofcom is the independent regulator and competition authority for the whole UK communications market. Its main duties are: to further the interests of citizens in relation to communications matters. to further the interests of consumers in relevant markets, where appropriate by promoting competition. Under the powers of the Communications Act, Ofcom sets conditions that Communications Providers (CPs) must comply with and can issue directions under these conditions. Some conditions, known as General Conditions, apply to all CPs. Others apply to certain individual companies that Ofcom has decided are universal service providers or have Significant Market Power (SMP) in a particular market. Anyone can appeal against Ofcom’s decisions through a number of routes, including to the Competition Appeal Tribunal (CAT) or to the High Court. Accounting separation - Which requires the operator to maintain accounting systems such that the financial results of each SMP market can be separately presented and that costs relating to products and markets are allocated in a transparent and appropriate way. Accounting separation is also used to ensure that there is no undue discrimination. Cost accounting - Wholesale cost accounting obligations apply where there is an obligation in relation to price controls, cost orientation or cost recovery. Wholesale activities include products and services sold to other CPs such as the provision of network access, the use of the network and the availability of various facilities. Obligations may include price controls for specified SMP products, cost orientation of prices for SMP products and the recovery of costs for the purpose of demonstrating transparency. Publication - The annual Current Cost Financial Statements satisfy the obligation relating to publication of financial information for SMP markets. The publication of information relating to SMP markets is intended to provide public assurance that we have complied with our cost accounting and accounting separation obligations. Ofcom also imposes certain audit requirements in respect of the published Current Cost Financial Statements. Impact of Ofcom regulation The General Conditions that apply to all CPs are mainly about protecting consumers’ general access and interconnection, planning for emergencies, providing information to Ofcom, and allocating and transferring phone numbers. There are a number of regulatory decisions and outcomes of appeals that affected us during the year and will impact us in the future. We are the designated universal service provider for the UK (except for the Hull area where it is KCOM Group) and so we have certain universal service obligations. This is an important responsibility and we take it seriously. Our main obligation is to make sure that basic fixedline services are available at an affordable price to all consumers in the UK. We are also obliged to provide public payphones. SMP designations The European directives require Ofcom to review relevant communications markets regularly, usually every three years, and to decide whether any CP has SMP in those markets. If Ofcom decides that a CP has SMP, it could put controls in place, typically on the prices which the CP can charge. Ofcom will generally try to set charges that are reasonably based on costs and an appropriate return on the capital invested. Page 4 Ofcom finished its review of the business connectivity markets, which cover products such as Ethernet and private circuits. It renewed price controls for another three years. The main changes were an increase in the size of the deregulated area to Western, Eastern and Central London Area including Slough (WECLA) and deregulation of long distance wholesale private circuits and some retail leased lines. We also now have SMP in high bandwidth Ethernet services outside the deregulated London area which will be subject to a charge control. These changes will be implemented in the Current Costs Financial Statements from 2013/2014. In December 2012 Ofcom issued its final determinations on disputes over historic Ethernet pricing. Ofcom concluded that between April 2006 and March 2011 the Section 1 – Introduction to the Current Cost Financial Statements prices we set for certain Ethernet services were too high resulting in an overcharge over this period. We disagree with the determinations and have submitted an appeal to the CAT. This ruling had no impact on the Current Cost Financial Statements of any SMP markets for the years ended 31 March 2013 and 31 March 2012. In July 2012 the Court of Appeal overturned the CAT’s August 2011 decision in relation to wholesale ladder pricing. Ladder pricing links the amounts that BT charges mobile operators for mobile calls to 0800, 0845 and 0870 numbers terminating on our network to the retail price charged by mobile operators to their customers. We have been granted permission to appeal this decision to the Supreme Court and the hearing is expected in early 2014. This ruling had no impact on the Current Cost Financial Statements of any SMP markets for the years ended 31 March 2013 and 31 March 2012. In March 2011 we lost an appeal to the CAT relating to Ofcom’s decision in a dispute over our charges to other CPs for trunk components of wholesale partial private circuits. In July 2012 the Court of Appeal issued its judgment on our appeal against the CAT’s decision. The appeal failed to set aside Ofcom’s determination or the CAT judgment, but provided helpful clarification of Ofcom’s powers. This ruling had no impact on the Current Cost Financial Statements of any SMP markets for the years ended 31 March 2013 and 31 March 2012. BT’s Undertakings In response to Ofcom’s 2005 strategic review of telecommunications, we put forward some legally binding undertakings under the Enterprise Act 2002. These Undertakings (which include the creation of Openreach) began in September 2005. They aim to give clarity and certainty to the UK telecoms industry about the way we provide ‘upstream’ regulated products. This in turn supports effective and fair competition in related ‘downstream’ markets. Most of the commitments in the Undertakings have been delivered, but we were unable to move a small percentage of certain customer records to separated computer systems by the target date of 31 December 2012. Ofcom has issued a Direction, which we have accepted, that gives us until 30 November 2013 to meet this commitment. Next Generation Access Regulation In March 2009, following consultation, Ofcom published a policy statement setting out a regulatory framework for Next Generation Access (NGA). This gave sufficient regulatory certainty for BT to commit to an investment of £2.5bn on a commercial basis to make fibre broadband available to around two-thirds of UK premises. Ofcom maintained its supportive approach to fibre regulation in the 2010 Wholesale Local Access Market Review and has recently commenced another review, the Fixed Access Market Review in July 2013. Currently Ofcom does not price regulate Openreach’s GEA prices or mandate prescriptive product specifications allowing flexibility for the market to develop going forward. Looking beyond this, we believe that with funds from Broadband Delivery UK (BDUK), local government and other sources, as well as further private investment, around 90% of UK premises could have access to fibre broadband by approximately 2016. BT is already rolling out NGA infrastructure in areas such as Cornwall, Northern Ireland and the Isles of Scilly which are funded by public private partnerships, as well as winning a significant number of BDUK bids and continuing to compete strongly for the remaining contracts. The charge controls for Wholesale Line Rental (WLR), Local Loop Unbundling (LLU) and ISDN30 products became effective in April 2012 and impacted the prices we can charge for these products. During 2013/14, Ofcom is expected to complete its reviews of: the Fixed Access market (including WLR, LLU, Generic Ethernet Access (GEA), ISDN2 and ISDN30 products). the Wholesale Broadband Access market (including IPstream, Datastream and WBC). the Wholesale narrowband market (comprising calls and interconnection services). Where we are found to have SMP, Ofcom will carry out consultations on setting controls. These could change the prices we charge for these products. See the Ofcom website at www.ofcom.org.uk for further details on regulation. SMP Charge Controls As a result of SMP designations, the charges we can make for a number of wholesale services are subject to charge controls. Details of charge controls are provided in the Market Financial Reviews at Section 7 and Section 8. Page 5 Section 1 – Introduction to the Current Cost Financial Statements Section 1.2 - Regulatory Financial Reporting Obligations The form and content of these Current Cost Financial Statements is based on the reporting obligations set out by Ofcom. We refer to these obligations as “the Final Statements and Notifications”, which consists of: “The Regulatory Financial Reporting Obligations on BT and Kingston Communications” issued 22 July 2004 “Changes to BT’s Regulatory Financial Reporting Framework” issued 31 August 2005 “Changes to BT’s Regulatory Financial Reporting and Audit Requirements” issued 16 August 2006 “Changes to BT’s Regulatory Financial Reporting and Audit Requirements” issued 30 May 2007 “Changes to BT’s 2007/08 Regulatory Financial Statements” issued 26 June 2008 “Changes to BT and KCOM’s Regulatory Financial Reporting – 2008/09 update” issued 15 June 2009 “Changes to BT and KCOM’s regulatory and financial reporting 2009/10 update” issued 4 June 2010 “Changes to BT and KCOM’s regulatory and financial reporting 2010/11 update” issued 2 June 2011 “Changes to BT and KCOM’s regulatory and financial reporting 2011/12 update” issued 17 April 2012 “Changes to BT and KCOM’s regulatory and financial reporting 2012/13 update” issued 25 April 2013 Other Wholesale markets (including technical areas) Openreach We are also required by the Undertakings (section 5.31) to disclose the results of Openreach separately and to reconcile the results to the Openreach segmental information shown in BT Group plc’s Annual Report. We have included this information in Section 10. In the Current Cost Financial Statements for 2013, we are obliged to report on the following SMP markets: Wholesale Access markets Call origination on fixed public narrowband networks* Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits)* Fixed call termination* Wholesale trunk segments* Technical areas (Point of Handover)* Wholesale Broadband Access (Market 1)* Wholesale Broadband Access (Market 2)* The markets marked with * in the list above have both cost accounting and accounting separation requirements. For these markets, we report within these Current Cost Financial Statements details of costs and charges for individual services within each market. The remaining markets have accounting separation requirements only. We are also required by Ofcom to provide additional detailed information to enable them to regulate effectively and efficiently. This additional information is not published by either party, nor is it subject to any independent examination. Alternative interface symmetric broadband origination (up to and including 1Gbit/s)* Wholesale local access* Wholesale analogue exchange line services* Wholesale ISDN2 exchange line services* Wholesale business ISDN30 exchange line services Traditional interface symmetric broadband origination (up to and including 8Mbit/s)* Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s)* Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s)* Page 6 Section 1 – Introduction to the Current Cost Financial Statements Section 1.3 - Regulatory Financial Review (Annex 4) To help a user of the Current Cost Financial Statements understand the changes in the performance of products and services in each market, we are required to prepare “regulatory financial reviews”. These are included in Section 7 and 8 at the grouped market level, as defined by Ofcom, and at the individual SMP market level to explain: The main factors and influences that underlie each market or groups of markets. New products and services. Page 7 Section 2 – Basis of Preparation Section 2 Basis of Preparation Page 8 Section 2 – Basis of Preparation Section 2.1 - Introduction to the Basis of Preparation The ultimate holding company of British Telecommunications plc (the “Company”) is BT Group plc (referred to together with its subsidiary and associated undertakings and joint ventures as the “Group” or “BT”). Substantially all the businesses and activities of the Group are carried out by British Telecommunications plc, its subsidiaries, associated undertakings and joint ventures. Where there are any inconsistencies in the Primary and Secondary Accounting Documents, the Current Cost Financial Statements are prepared in accordance with the Primary Accounting Documents in the order of priority as listed above. The Secondary Accounting Documents consists of the Detailed Attribution Methods (DAM), the Detailed Valuation Methodology (DVM), the Long Run Incremental Cost Model: Relationships and Parameters (R&P) and the Wholesale Catalogue. These documents contain more detailed descriptions of the policies, methodologies, systems, processes and procedures for deriving and calculating the costs, revenues, assets and liabilities underlying the Current Cost Financial Statements. BT Group plc’s Annual Report dated 9 May 2013 details the basis of preparation and explains the accounting policies adopted by the Group. BT’s Annual Report for 2013, on which the auditors made an unqualified report, did not contain a statement under Section 498(2) or 498(3) of the Companies Act 2006 and has been delivered to the Registrar of Companies. The economic Markets defined by Ofcom’s Final Statements and Notifications do not correspond to how the Group is organised for management and accounting purposes. The Current Cost Financial Statements are therefore produced by overlaying the requirements of the regulatory reporting framework on the management and accounting structure of the Group. The Company has, by agreement with BT Group plc, prepared the Current Cost Financial Statements in accordance with the Accounting Documents, by disaggregating balances recorded in the general ledgers and other accounting records of the Group. The Accounting Documents means together the Primary Accounting Documents and the Secondary Accounting Documents. As far as possible, revenues, costs, assets and liabilities are directly associated with a product group or component using information held within the Group’s accounting records and are directly attributed to that item. Where no such direct association is possible, the remaining revenues, costs, assets and liabilities are apportioned between two or more markets, services or components using a fully allocated accounting system. This system uses apportionment bases that reflect, as far as possible, the causality of the revenue, cost, asset or liability. The Primary Accounting Documents set out the framework under which the Statements are prepared: Regulatory Accounting Principles - the principles we apply or use in the preparation of the Current Cost Financial Statements, for example, that all costs should be fully allocated. Attribution Methods - a high level summary of the practices we use to attribute revenue (including appropriate Transfer Charges), costs (including appropriate Transfer Charges), assets and liabilities to activities or, where those activities have been aggregated to wholesale segments in a given Market or Technical Area (as applicable), to each wholesale segment. Transfer Charge System Methodology - the approach used by our system that enables an activity to use a service from another activity and to account for it as though it had purchased that service from an unrelated party (including accounting for it at an appropriate amount). Accounting Policies - the way we apply the requirements of the Companies Act 2006, Article 4 of the International Accounting Standards (IAS) Regulation, and our accounting policies, whenever not superseded by the Regulatory Accounting Principles, in each of the Current Cost Financial Statements. This document details the accounting policies adopted in preparing the underlying financial information. Long Run Incremental Cost (LRIC) Methodology - the long run incremental cost principles, procedures and processes which form the framework we use to decide what the long run incremental costs are. This document sets out the principles followed to derive the long run incremental network costs. The amounts of revenue, cost and capital employed attributed to markets, services and components depend critically on the methods of attribution adopted. Typically, in a fully allocated accounting system, a range of attribution methods is available. In selecting appropriate attribution methods and appropriate non-financial data for use within the attribution models, that are employed in the production of these Current Cost Financial Statements, we have had to make certain estimates and exercise our judgement. We do this with regard to the regulatory accounting principles, including cost causality and objectivity, in order to comply with the requirements of the Primary Accounting Documents. However, in some cases, when preparing financial statements at a very granular level a directly cost causal and objective method of apportionment cannot be determined or implemented and the Company adopts the most appropriate basis practically available. We review and update non-financial data used within the attribution models at least annually. Certain non-financial data employed for the purposes of the Current Cost Financial Statements has been determined by sampling techniques appropriate to that data. We review and update attribution and valuation methodologies and non-financial data sources on an ongoing basis and, where deemed appropriate, will make improvements. Depending on the nature of the change, and where practical the Final Statements and Page 9 Section 2 – Basis of Preparation Notifications require significant detail in the Current Cost Financial Statements. When preparing financial statements at such a granular level it is not always possible to develop a directly cost causal and objective method of cost apportionment and so these Financial Statements have been prepared on the basis of the methodologies we consider to be the most appropriate. In respect of the very small wholesale services within certain wholesale markets, we are aware that, in following the generic methodologies for attribution of common costs set out in the DAM, anomalies may exist in the year on year cost trends in some services. Costing methodologies and non-financial data sources are kept under review and, where appropriate, improvements are made. Depending on the nature of the change restatements may be required. Other changes in fixed asset values CCA adjustments (e.g. one-off changes in valuations due to a revised methodology) are referred to as Other CCA Adjustments and are included in the current cost valuations and are also attributed between all Markets, Technical Areas, Components and Wholesale Services. A supplementary depreciation adjustment on fixed assets arising from differences between historical cost accounting (HCA) and CCA valuations is also attributed between the various Markets, Technical Areas, Components and Wholesale Services. The inflation adjustment to ordinary shareholders’ funds is not relevant to the SMP Markets, Technical Areas and Wholesale Services for which Current Cost Financial Statements are prepared. No CCA adjustment has been made to the valuation of goodwill as this is also not relevant to the SMP Markets, Technical Areas and Wholesale Services. Our costing systems used in the preparation of the Current Cost Financial Statements to attribute revenues, costs, assets and liabilities to SMP Markets use the general ledgers of the Group as their starting point. These ledgers are maintained to the nearest penny and this level of detail is maintained throughout the costing process. However, for consistency with the presentation of the results of the Group in BT Group plc’s Annual Report, the results for each SMP Market are presented in figures rounded to the nearest whole million pounds. (b) The CCA valuation of assets is affected by external factors such as changes in market prices and changes to our CCA policies and practices. For the year ended 31 March 2013, this resulted in a net decrease in the operating costs in SMP Markets and Technical Areas in these Current Cost Financial Statements of £158m, of which £59m relates to Residual markets, and is mainly attributed to: Charges from Wholesale Markets to Retail Residual The Mean Capital Employed Statements for the Wholesale Markets include balances relating to the charges from the Wholesale Markets to Retail Residual. Retail Residual is deemed to settle these charges in the same 22 day period (2011/12 restated: 22 days) as other operators. The Network Activity Statements show component unit costs on a 24-hour basis. Charges to Retail Residual and other CPs for call conveyance services vary by the time of day at which the service was purchased. The charges for other Wholesale Services to Retail Residual and other CPs do not require adjustment for the time of day at which they are purchased. Regulatory Valuation of Copper-Based Local Access Network Assets In August 2005, Ofcom introduced an alternative methodology for determining its view of the current cost regulatory asset value of the copper-based local access network (Regulatory Asset Valuation adjustment or the RAV adjustment). This RAV adjustment, which results in a lower valuation, is used only by Ofcom for regulatory purposes and is not reflected in the methodologies we use to produce the Current Cost Financial Statements. Current Cost Accounting (CCA) adjustments (a) The Current Cost Financial Statements for the Group are prepared under the Financial Capital Maintenance (FCM) convention in accordance with the principles set out in the handbook “Accounting for the Effects of Changing Prices”, published in 1986 by the Accounting Standards Committee. As agreed with Ofcom, the RAV adjustment has not been implemented in the Current Cost Financial Statements for 2013. We summarise below the treatment of CCA adjustments within the Current Cost Financial Statements: Change in valuation methodology of Power and Accommodation Plant classes of work from historical to indexed historical due to the divergence in the two forms of valuation methods. Change of index used for dropwire to RPI in order to align with the valuation method of copper assets. General price increases on the remaining classes of work offset by reductions due to supplementary depreciation. Comparability of current and prior year results There have been a number of changes in the year that impact on the comparability of the current and prior year results: Changes in fixed asset values arising from price changes taking place in the year are referred to as holding gains or losses arising during the year and are attributed between all SMP Markets, Technical Areas, Components and Wholesale Services on the same basis as the associated assets. (a) Changes to BT’s financial reporting obligations as set out in the Current Cost Financial Statements and Notifications explained in Section 2.2. Page 10 Section 2 – Basis of Preparation (b) The prior year comparatives have been restated to reflect for the following methodology improvements implemented in the current year: (v) The average debtor days has been restated from 28 days to 22 days to better align with the calculation of debtor days used by Ofcom when modelling costs for charge control purposes. This change did not impact any market materially. (i) The CCA valuation of duct and copper assets was reviewed during the year and has been changed from an absolute basis to an indexed RPI approach. Both an absolute valuation and indexation are acceptable methodologies under CCA principles. In the specific circumstances of our valuation of access network assets we consider indexation is the more appropriate method as the complexity, size and nature of any telecommunications access network means significant estimates and assumptions are made that lead to a level of uncertainty in any absolute valuation. Changes in these estimates and assumptions, improvements in data capture and varying commodity prices used in an absolute valuation also introduce volatility into the Current Cost Financial Statements. In comparison, indexation provides a valuation which is easy to understand and transparent for all users of the data. The impact of these restatements on the Access Markets and Other Wholesale Markets is shown below: Restated As originally reported Difference Total CCA Mean Total CCA Total CCA Operating Capital Operating Mean Capital Operating Mean Capital For the year ended 31 March 2012 Costs Employed Costs Employed Costs Employed £m £m £m £m £m £m Wholesale analogue exchange line services 1,439 6,918 1,526 6,938 (87) (20) Wholesale ISDN2 exchange line services 66 244 69 245 (3) (1) Wholesale business ISDN30 exchange line services 123 235 129 240 (6) (5) TISBO (up to and including 8Mbit/s) 353 857 387 905 (34) (48) TISBO (above 8Mbit/s up to and including 45Mbit/s) 25 63 30 75 (5) (12) TISBO (above 45Mbit/s up to and including 155Mbit/s) 19 59 25 72 (6) (13) AISBO (up to and including 1Gbit/s)(g) 510 1,326 530 1,357 (20) (31) Wholesale local access 616 2,101 628 2,108 (12) (7) Total Access Markets 3,151 11,803 3,324 11,940 (173) (137) The change in valuation for 2011/12 resulted in a net £65m increase in duct and copper assets and impacted a number of markets. Further details are provided in the publication Detailed Valuation Methodology 2013. (ii) During 2012/13 we reviewed the attribution of property costs. The methodology for attributing vacant space in exchanges has been changed from an allocation of vacant space pro-rata on the basis of the current usage of occupied space to a two stage allocation which recognises the need to provide space for LLU operators followed by an allocation of remaining vacant space to main distribution frames and cable chambers as the high costs incurred from moving to smaller and more economic exchanges, and the disruption to services that would be incurred in moving cable chambers and main distribution frames, prevents us from reducing the size of the operational building portfolio. A more appropriate allocation is achieved by allocating space in this way. For the year ended 31 March 2012 Call origination on FPN networks Single transit on FPN networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Wholesale Broadband Access - Market 1 Wholesale Broadband Access - Market 2 Total Other Wholesale Markets Restated As originally reported Difference Total CCA Mean Total CCA Total CCA Operating Capital Operating Mean Capital Operating Mean Capital Costs Employed Costs Employed Costs Employed £m £m £m £m £m £m 132 305 142 310 (10) (5) 3 10 3 10 0 0 26 53 28 54 (2) (1) 108 312 120 317 (12) (5) 23 157 27 164 (4) (7) 11 18 11 18 0 0 349 417 338 417 11 0 186 196 179 195 7 1 838 1,468 848 1,485 (10) (17) We have also updated our exchange space methodology to reflect planning rules requiring additional space to be retained around equipment for ventilation. Whilst there were no other restatements or re-presentations the ongoing review of cost attribution and valuation methodologies resulted in a number of additional improvements and updates to reflect changes in group structure for which the restatement of comparative information for the year ended 31 March 2012 was either not practicable or was not required as the impact was not material. These changes include: Both changes to property costs impacted a number of different markets. (iii) In 2012/13 we reviewed the attribution of costs of certain 21C equipment and found the planned use of this equipment had changed and therefore had to be appropriately allocated. This had resulted in £20m of costs moving from the TISBO markets to WBA Market 1, WBA Market 2 and Residual markets. (iv) During 2012/13 we reviewed the attribution of costs of Time Division Multiplexing (TDM) cards. This resulted in £2m of costs moving from the TISBO (above 8Mbit/s up to and including 45Mbit/s) market to the TISBO (up to and including 8Mbit/s), TISBO (above 45Mbit/s up to and including 155Mbit/s), Technical Areas (Point of Handover), Wholesale business ISDN30 exchange line services, and Residual markets. Page 11 The merger of BT Innovate & Design and BT Operate to create BT Technology, Service & Operations (BT TSO) – the creation of BT TSO led to a review of the cost attribution methodologies for the new division. Certain methodologies have been changed as the previous cost allocation methodology was no longer practical due to a change in the nature of cost centre structure for the new division. In addition, improved analysis of costs within the new structure has allowed the development of a number of new methodologies which better reflect the nature of the Section 2 – Basis of Preparation underlying costs. It is has not been practicable to restate comparative information for these methodology changes as they are integrally linked to the structural change. Career Transition Centre (CTC) – allocate costs as a group overhead as employees within the CTC can be utilised across BT. Provisions – allocation of certain health related provisions to services that caused the claims. Openreach overheads – some categories of overheads changed from being allocated using pay to using pay and return on assets as they support the network as well as people. Broadband equipment – change in allocation to separately attribute the fixed and variable element of costs for Digital subscriber line access multiplexers (DSLAMs). Engineering Services – updated data sources for services such as Special Fault Investigations. WBA bandwidth volumes – updated data source to more accurately reflect the usage of backhaul capacity between the WBA markets. At Ofcom’s request we will be providing a separate unaudited report showing the impact of the most significant of these changes on the Access Markets and Other Wholesale Markets for the year ended 31 March 2013 including estimated impacts, where practicable, for elements of the BT TSO changes. We plan to publish a version of this report in September 2013. Page 12 Section 2 – Basis of Preparation Section 2.2 - Other Aspects to the Basis of Preparation (Annex 22) Section 2.2.1 - Key changes as a result of certain regulatory decisions Implementation of LLU/WLR charge control review The notes below refer to key changes as a result of Ofcom’s Statement “Changes to BT and KCOM’s regulatory and financial reporting 2012/13 update” issued 25 April 2013 that impact the Current Cost Financial Statements for the year ended 31 March 2013. Extended and changed disclosure of services in the AISBO market Ethernet Access Direct Local Access connections and rentals have been separately disclosed by bandwidth. Backhaul Extension Service and Wholesale Extension Service connections have been amalgamated. Internal EBD volumes have been separately disclosed. Extended and changed disclosure of services in WBA markets 1 and 2 Wholesale Broadband Connect services have been separately disclosed. Datastream services have been amalgamated. Changed disclosure of services in the Call Origination on Fixed Public Narrowband Networks market The ‘Internal Wholesale call origination local exchange stick’ service has been amalgamated with the ‘Internal Wholesale call origination local exchange stick (ISDN)’ service. Changed disclosure of services in the Fixed Call Termination market The ‘Internal Wholesale call termination local exchange stick’ service has been amalgamated with the ‘Internal Wholesale call termination local exchange stick (ISDN)’ service. Changed disclosure of services in the Technical Areas (Point of Handover) market Reporting of external third party point of handover rentals have been split between charges for equipment and charges for circuits. Point of handover services by bandwidth have only been reported where revenue is over £1m. Removal of average price/FAC column The average price/FAC column has been removed from Annex 11, 12 and 13. Page 13 The reporting of DSAC and DLRIC data has been removed for the following services: MPF rental; MPF ceases; SMPF ceases; analogue core WLR rental; and analogue core WLR transfer. Section 3 – Statement of Responsibility Section 3 Statement of Responsibility Page 14 Section 3 – Statement of Responsibility Section 3.1 - Statement of Responsibility (Annex 2) British Telecommunications plc (the “Company”) is required to prepare Current Cost Financial Statements in accordance with the Final Statements and Notifications as described in Section 1.2. The directors are responsible for the maintenance and integrity of the corporate and financial information included on the company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Under the Financial Capital Maintenance (FCM) concept of Current Cost Accounting we have revalued our assets in 2013. The approach taken in the Current Cost Financial Statements is described in Section 2.1. Openreach We are also required in accordance with the Undertakings to separately report the financial results of Openreach within our Current Cost Financial Statements as explained in Sections 1.1 and 1.2. The Undertakings are attached to Annex A of Part 2 of Ofcom’s “Final Statements on the Strategic Review of Telecommunications, and undertakings in lieu of a reference under the Enterprise Act 2002”, issued on the 22 September 2005. The Current Cost Financial Statements include comparative information for the year ended 31 March 2012 first published on 31 July 2012 subject to certain restatements and representations detailed in Section 2.1. We have prepared the Current Cost Financial Statements in accordance with the Primary Accounting Documents and Secondary Accounting Documents (these are the Detailed Attribution Methods; the Detailed Valuation Methodology; the Long Run Incremental Cost Model: Relationships and Parameters and the Wholesale Catalogue). If there are any inconsistencies in the Primary and Secondary Accounting Documents, the Current Cost Financial Statements are prepared in accordance with the Primary Accounting Documents in the following order of priority: The Undertakings require us to report the financial results of Openreach, including the following: the Regulatory Accounting Principles; the Attribution Methods; the Transfer Charging System; the Accounting Policies; and the Long Run Incremental Cost Methodology. Openreach financial information such as headline revenue, cost of sales (or gross margin), SG&A, EBITDA, depreciation, operating profit and capital expenditure, revenues broken down into the broad product groups that Openreach provides and further split between internal and external revenues, separately identified payments to other parts of the Company for products that form inputs to Openreach products (e.g. electronics); and Reconciliation of Openreach’s revenue and operating profit (and other such items as may be agreed between us and Ofcom) with information about Openreach shown in BT Group plc’s Annual Report. We reconcile the Current Cost Financial Statements to BT Group plc’s Annual Report and we explain any differences. The Openreach Financial Statements can be found in Section 10 and include comparative information for the year ended 31 March 2012. We confirm that the Current Cost Financial Statements for the year ended 31 March 2013 have been prepared in accordance with the requirements of the Final Statements and Notifications and the Primary and Secondary Accounting Documents dated 31 July 2013. The form, content and basis of preparation of the financial results of Openreach follow those used in the preparation of the Current Cost Financial Statements as described above, except where differences are agreed with Ofcom. We confirm that the Current Cost Financial Statements for the year ended 31 March 2012 have been prepared in accordance with the requirements of the Final Statements and Notifications and the Primary and Secondary Accounting Documents dated 31 July 2012 subject to certain restatements and re-presentations as detailed in Section 2.1. We confirm that the Openreach Financial Statements for the year ended 31 March 2013, which have been prepared in accordance with the Primary Accounting Documents dated 31 July 2013, comply with the requirements of the Undertakings dated 22 September 2005. We confirm that the Detailed Attribution Methods, the Detailed Valuation Methodology, the Long Run Incremental Cost Model: Relationships and Parameters and the Wholesale Catalogue all dated 31 July 2013 are appropriate to implement the principles contained in the Primary Accounting Documents dated 31 July 2013, including the Transparency Principle. Warren Clements Group Controller 31 July 2013 Page 15 Section 4 – Audit Report Section 4 Audit Report Page 16 Section 4 – Audit Report Section 4.1 - Report of Independent Auditors (Annex 23) Report of the Independent Auditors to British Telecommunications plc and Ofcom issued in accordance with the Final Statement and Notification entitled “The regulatory financial reporting obligations on BT and Kingston Communications” issued by Ofcom on 22 July 2004 as amended by the annual “Notifications” of changes to regulatory financial reporting issued by Ofcom following consultation as set out below. 1. We have examined the Current Cost Financial Statements for 2013 (the “Financial Statements”) which include information in respect of economic markets (the “Market Financial Statements”) and Openreach (the “Openreach Information”). 2. The Market Financial Statements are prepared by British Telecommunications plc (the “Company”) under the current cost convention in accordance with: 3. to BT’s 2007/08 regulatory financial statements” issued by Ofcom on 26 June 2008, “Changes to BT and KCOM’s regulatory financial reporting 2008/9 update” issued by Ofcom on 15 June 2009, “Changes to BT and KCOM’s regulatory and financial reporting 2009/10 update” issued by Ofcom on 4 June 2010, “Changes to BT and KCOM’s regulatory financial reporting 2010/11 update” issued by Ofcom on 2 June 2011, “Changes to BT and KCOM’s regulatory financial reporting 2011/12 update” issued by Ofcom on 17 April 2012 and “Changes to BT and KCOM’s regulatory and financial reporting 2012/13 update” issued by Ofcom on 25 April 2013 (together the “Openreach Final Statement and Notifications”); and the Final Statement and Notification entitled “The regulatory financial reporting obligations on BT and Kingston Communications” issued by Ofcom on 22 July 2004 as amended by the Statements and Notifications entitled “Changes to BT’s regulatory financial reporting framework” issued by Ofcom on 31 August 2005, “Changes to BT’s regulatory financial reporting and audit requirements” issued by Ofcom on 16 August 2006, “Changes to BT’s regulatory financial reporting and audit requirements” issued by Ofcom on 30 May 2007, “Changes to BT’s 2007/08 regulatory financial statements” issued by Ofcom on 26 June 2008, “Changes to BT and KCOM’s regulatory financial reporting 2008/09 update” issued by Ofcom on 15 June 2009, “Changes to BT and KCOM’s regulatory and financial reporting 2009/10 update” issued by Ofcom on 4 June 2010, “Changes to BT and KCOM’s regulatory financial reporting 2010/11 update” issued by Ofcom on 2 June 2011, “Changes to BT and KCOM’s regulatory financial reporting 2011/12 update” issued by Ofcom on 17 April 2012 and “Changes to BT and KCOM’s regulatory and financial reporting 2012/13 update” issued by Ofcom on 25 April 2013 (together the “Final Statements and Notifications”); the Primary Accounting Documents; and the Secondary Accounting Documents, namely the Detailed Attribution Methods; the Detailed Valuation Methodology and the Wholesale Catalogue. 4. The Openreach Information is prepared by the Company under the current cost convention in accordance with: the undertakings given to Ofcom by the Company pursuant to the Enterprise Act 2002 on 22 September 2005 (the “Undertakings”); the Statements and Notifications entitled “Changes to BT’s regulatory financial reporting and audit requirements” issued by Ofcom on 30 May 2007, “Changes 5. Page 17 the Primary Accounting Documents. The Market Financial Statements comprise the following statements for the year ended 31 March 2013 for the Markets and Technical Areas listed on page 6: The summary of Financial Performance (Section 5) on page 22; The statement of Financial Performance in Access Markets (Annex 7) on page 31; The statement of Financial Performance in Other Wholesale Markets (Annex 8) on page 83; and the related notes comprising: Section 2 (pages 9 to 13); the statements of Attribution of Wholesale Current Costs and Mean Capital Employed (Annexes 5A and 6A) on pages 24 to 29; Annex 11 (pages 34, 35, 39, 40, 48 to 53, 58, 59, 64, 65, 69 to 74, 78, 79, 93, 94, 102, 103, 107, 108, 112 to 115 and 119 to 122); Annex 12 (pages 44 and 45); Annex 13 (pages 86, 87, 91 and 98); Annex 16 (pages 36, 37, 41, 42, 54, 55, 60, 61, 66, 67, 75, 76, 80, 81, 88, 89, 95, 96, 99, 100, 104, 105, 109, 110, 116, 117, 123 and 124); the Reconciliation Statements on pages 126 to 128; and Appendix 1 on pages 139 to 151, other than the LRIC Floors and LRIC ceilings. The Openreach Information comprises the following information for the year ended 31 March 2013 on pages 130 to 137: Section 4 – Audit Report 6. The Openreach Income Statement; The Openreach MCE Statement; and The Reconciliation of Openreach Income Statement. the statement of financial performance for each of the following markets and technical areas (the “FPIA Markets”) shown within the statement of Financial Performance in Access Markets on page 31 and the statement of Financial Performance in Other Wholesale Markets on page 83: o o o The Market Financial Statements and The Openreach Information include comparative information for the year ended 31 March 2012 first published on 31 July 2012 which have been restated and re-presented as described in “Comparability of current and prior year results” on pages 10 to 12. All comparative information for the year ended 31 March 2012 is prepared by the Company to comply with the Final Statements and Notifications, and in accordance with the Primary Accounting Documents and the Secondary Documents dated 30 July 2012 as amended, where applicable, in accordance with “Comparability of current and prior year results” on pages 10 to 12. o o o o o o Management’s responsibility for the Financial Statements 7. As described on page 15 of the Financial Statements, management is responsible for preparing and approving the Financial Statements. Our responsibilities, as independent auditors, are established in the United Kingdom by the Final Statements and Notifications, the Undertakings, the Auditing Practices Board and our profession's ethical guidance. 9. Our responsibility is to examine the Financial Statements in accordance with relevant legal and regulatory requirements and International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board. This report, including the opinion, has been prepared for and only for the Company and Ofcom and for no other purpose. We do not, in giving this opinion, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. 11. We also report our opinion as to whether the statement of financial performance for each of the following markets and technical areas (the “PPIA Markets”) shown within the statement of Financial Performance in Access Markets on page 31 and the statement of Financial Performance in Other Wholesale Markets on page 83: 10. We report our opinions as to whether: the Market Financial Statements as a whole; each of the market group statements comprising the statement of financial performance in Total Access Markets and the statement of financial performance in Total Other Wholesale Markets shown within the statements of Financial Performance in Access Markets on page 31 and the statement of Financial Performance in Other Wholesale Markets on page 83 (the “Market Group Statements”); the Openreach Information on pages 130 to 137. are fairly presented in accordance with the Primary Accounting Documents and comply with the requirements of the Final Statements and Notifications and the Undertakings. In respect of the Market Financial Statements as a whole, each of the Market Group Statements and each of the FPIA Markets, we also report whether, in forming that opinion, having reviewed the Primary and Secondary Accounting Documents, the Secondary Accounting Documents are appropriate to implement the principles contained in the Primary Accounting Documents. Auditor’s Responsibility 8. Wholesale analogue exchange line services; Wholesale business ISDN30 exchange line services; Traditional interface symmetric broadband origination (up to and including 8Mbit/s); Alternative interface symmetric broadband origination; Wholesale local access; Wholesale broadband access market 1; Wholesale broadband access market 2; Call Origination on fixed public narrowband networks; and Fixed call termination. Traditional interface symmetric broadband origination (above 8mbit/s up to and inc. 45Mbit/s); Traditional interface symmetric broadband origination (above 45mbit/s up to and inc. 155Mbit/s); Technical areas (interconnect circuits); and Wholesale trunk segments; are properly prepared in accordance with the relevant procedures, defined in the Primary and Secondary Accounting Documents, and comply with the requirements of the Final Statements and Notifications. We also report whether, in forming that opinion, having reviewed the Primary and Secondary Accounting Documents, anything has come to our attention that would lead us to conclude that the principles Page 18 Section 4 – Audit Report 17. In conducting our subsequent examination of the Financial Statements, and in providing the opinions in paragraph 20 below, we have not performed any additional tests of the transactions and balances which are recorded in the general ledgers and other accounting records beyond those already performed for the purpose of the audits of the Statutory Financial Statements. and procedures contained in the Primary and Secondary Accounting Documents have not been properly applied in the preparation of the Market Summary Statements for the PPIA Markets. 12. We report our opinions as to whether the restated Market Financial Statements as a whole for the year ended 31 March 2012 are fairly presented in accordance with the Primary Accounting Documents dated 30 July 2012 subject to the changes described in “Comparability of current and prior year results” on pages 10 to 12, and comply with the requirements of the Final Statements and Notifications. 18. Having regard to the above: a. we conducted our examination of the Financial Statements in accordance with International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board. Our work included examination, on a test basis, of evidence relevant to the amounts and disclosures in the Financial Statements. In respect of the Market Financial Statements as a whole, each of the Market Group Statements, each of the FPIA Markets and the Openreach Information it also included an assessment of the significant estimates and judgements made by the Company in their preparation; b. we planned and performed our examination of the Financial Statements so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the Market Financial Statements as a whole, each of the Market Group Statements, the Market Summary Statements for the each of the FPIA Markets and the Openreach Information are fairly presented in accordance with the relevant Primary Accounting Documents and, on that basis, are free from material misstatement, whether caused by fraud or other irregularity or error. In forming our opinion we also evaluated the overall adequacy of the presentation of information in the Financial Statements; c. we planned and performed our examination of the PPIA Markets so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the Market Summary Statements for the each of the PPIA Markets are properly prepared in accordance with the procedures, defined in the relevant Primary and Secondary Accounting Documents. However, as explained in the introduction to the Primary Accounting Documents, the Primary Accounting Documents contain only the high level principles of attribution. The Secondary Accounting Documents contain only the procedures describing how these high level principles are applied. In forming our opinion we also evaluated the overall adequacy of the presentation of information in the PPIA Market Statements. 13. In addition, we report if, in our opinion, the “Introduction to the Current Cost Financial Statements”, setting out the basis upon which the Financial Statements have been prepared, is not consistent with the Financial Statements, if the Company has not kept proper accounting records, if we have not received all the information and explanations we require for our examination, or if information specified by the Final Statements and Notifications is not disclosed. 14. We read the financial and non-financial information presented with the Financial Statements to identify material inconsistencies with the Financial Statements. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. The other information comprises the Review of Access Markets on page 32, the individual Access Market Reviews on pages 33, 38, 43, 46 to 47, 56 to 57, 62 to 63, 68 and 77, the Review of Other Wholesale Markets on page 84, the individual Other Wholesale Market Reviews on pages 85, 90, 92, 97, 101, 106, 111 and 118, the Price Control Statements on page 153, the Glossary and Footnotes on pages 155 to 157 and the Additional Information on pages 159. Basis for opinions 15. As explained in "Basis of preparation" on pages 9 to 13, the Company has, by agreement with BT Group plc, its ultimate parent company, prepared the Financial Statements by disaggregating balances recorded in the general ledgers and other accounting records of BT Group plc and its subsidiaries ("the Group") maintained in accordance with the Companies Act 2006 and used, in accordance with that Act, for the preparation of the Company's statutory consolidated financial statements for the years ended 31 March 2013 and 31 March 2012 ("the Statutory Financial Statements"). 16. PricewaterhouseCoopers LLP audited the Statutory Financial Statements on which they expressed unqualified audit opinions. Their audit report on the Statutory Financial Statements describes the scope of their audit of those Statutory Financial Statements. Page 19 Section 4 – Audit Report (f) 19. In forming our opinions on the Market Financial Statements as a whole, each of the Market Group Statements and each of the FPIA Markets we also reviewed the Company's Secondary Accounting Documents which describe how the principles contained in the Primary Accounting Documents are implemented. Our review consisted of reading the Secondary Accounting Documents and considering whether each of the significant attribution and valuation methodologies described in these documents are consistent with the principles described on pages 13 and 14 of the Primary Accounting Documents. the Openreach Information for the year ended 31 March 2013, which has been prepared in accordance with the Primary Accounting Documents dated 31 July 2013, fairly presents in accordance with the Primary Accounting Documents dated 31 July 2013 the results, mean capital employed and costs incurred by the Company and complies with the requirements of the Undertakings and the Openreach Final Statement and Notifications; and (g) In the context of (a) and (b) and (c) above, the Secondary Accounting Documents all dated 31 July 2013 are appropriate to implement the principles contained in the Primary Accounting Documents dated 31 July 2013. Opinions 20. In our opinion: (a) the Market Financial Statements as a whole for the year ended 31 March 2013, which have been prepared in accordance with the Primary Accounting Documents dated 31 July 2013, fairly present in accordance with the Primary Accounting Documents dated 31 July 2013 the results, mean capital employed and costs incurred by the Group and comply with the requirements of the Final Statements and Notifications; PricewaterhouseCoopers LLP Chartered Accountants and Registered Auditors London, 31 July 2013 (b) each of the Market Group Statements for the year ended 31 March 2013, fairly presents in accordance with the Primary Accounting Documents dated 31 July 2013 the results, mean capital employed and costs incurred by the Market Group and complies with the requirements of the Final Statements and Notifications; (c) the statement of financial performance for each of the FPIA Markets for the year ended 31 March 2013, fairly presents in accordance with the Primary Accounting Documents dated 31 July 2013 the results, mean capital employed and costs incurred by each of the markets and complies with the requirements of the Final Statements and Notifications; (d) the statement of financial performance for each of the PPIA Markets for the year ended 31 March 2013 have been properly prepared in accordance with the procedures, if any, defined in the Primary and Secondary Accounting Documents all dated 31 July 2013 and complies with the requirements of the Final Statements and Notifications; (e) the restated Market Financial Statements as a whole for the year ended 31 March 2012 are fairly presented in accordance with the Primary Accounting Documents dated 31 July 2012, and comply with the requirements of the Final Statements and Notifications as amended, where applicable, in accordance with “Comparability of current and prior year results” on pages 10 to 12; Page 20 Section 5 – Summary of Financial Performance Section 5 Summary of Financial Performance Page 21 Section 5 – Summary of Financial Performance Section 5.1 – Consolidated Performance Summary (Annex 3) For the year ended 31 March 2013 Markets Access Markets Other Wholesale Markets Residual Activities Wholesale residual activities Retail residual activities Roundings Total Markets & Activities Restated for the year ended 31 March 2012 (h) Markets Access Markets Other Wholesale Markets Residual Activities Wholesale residual activities Retail residual activities Roundings Total Markets & Activities Revenue £m CCA operating costs £m CCA return before taxation £m MCE £m Return on MCE % Supporting information Section 7 Section 8 4,495 1,053 5,548 3,072 794 3,866 1,423 259 1,682 11,640 1,478 13,118 12.2 % 17.5 % 12.8 % 2,565 14,615 17,180 1,966 13,650 15,616 599 965 1,564 2,437 103 2,540 24.6 % 936.9 % 61.6 % 2 (1) 3 1 22,730 19,481 3,249 15,659 Revenue £m CCA operating costs £m CCA return before taxation £m MCE £m n/a 20.7 % Return on MCE % Supporting information Section 7 Section 8 4,687 1,140 5,827 3,151 838 3,989 1,536 302 1,838 11,803 1,468 13,271 13.0 % 20.6 % 13.8 % 2,773 15,252 18,025 2,513 14,267 16,780 260 985 1,245 1,907 474 2,381 13.6 % 207.8 % 52.3 % (1) 1 (1) 20,768 3,084 15,651 23,852 (h) See Section 2 - Basis of Preparation for explanation of restatement. Page 22 n/a 19.7 % Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6 Attribution of Wholesale Current Costs and Mean Capital Employed Page 23 Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.1 - Attribution of Wholesale Current Costs 2013 (Annex 5A) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets Wholesale broadband access Market 1 Wholesale broadband access Market 2 Wholesale Residual Total Markets £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 0 169 111 178 261 10 126 0 22 16 414 28 107 565 0 8 4 7 10 0 10 0 2 2 13 3 4 22 0 10 5 13 18 1 12 0 3 2 12 17 6 37 0 36 19 36 47 2 50 0 10 10 35 55 18 118 0 2 1 2 3 0 3 0 1 1 2 5 1 9 0 2 1 2 3 0 4 0 1 1 2 9 1 13 0 11 28 67 93 3 16 0 8 4 74 59 54 191 0 120 51 98 115 5 91 0 13 22 143 8 90 263 0 358 220 403 550 21 312 0 60 58 695 184 281 1,218 0 12 3 12 21 0 41 0 5 6 2 16 10 34 0 0 0 0 1 0 1 0 0 0 0 1 0 1 0 2 1 2 5 0 6 0 1 1 1 4 1 7 0 11 3 7 12 0 43 0 5 7 2 18 9 36 0 2 1 2 4 0 4 0 1 1 2 9 1 13 0 1 0 1 1 0 1 0 0 0 1 1 1 3 0 28 8 24 44 0 96 0 12 15 8 49 22 94 119 17 3 14 33 1 47 0 8 9 21 64 27 121 59 7 1 6 15 0 14 0 3 3 6 29 11 49 178 52 12 44 92 1 157 0 23 27 35 142 60 264 (178) 197 55 178 286 11 130 0 754 28 78 226 260 592 0 607 287 625 928 33 599 0 837 113 808 552 601 2,074 1,442 63 99 318 21 26 417 756 3,142 128 3 24 117 27 7 306 363 154 823 (6) 6 0 - (3) (1) 2 - (14) (2) 2 - (1) (1) 0 - (2) (1) 0 - (23) (5) 11 - (69) 71 (15) - 0 0 0 - (1) 0 0 - (5) 2 0 - 0 0 0 - (14) 6 2 - (4) (10) (2) - 63 97 304 19 23 400 743 3 23 24 7 300 347 (203) 203 (19) 1,423 (321) 270 (19) 3,072 (4) 2 1 127 Page 24 (4) 2 1 116 (1) (6) 0 147 Total Other Wholesale & SMP Markets TISBO (above 8Mbit/s up to and including 45Mbit/s) Total CCA Operating Costs TISBO (up to and including 8Mbit/s) CCA Adjustments: Holding Loss/(Gain) Supplementary Depreciation Other Adjustments Roundings Wholesale business ISDN30 exchange line services Sub Total HCA Operating Costs Wholesale ISDN2 exchange line services Operating Costs of Wholesale Services: EOI Charges Provision/Maintenance Network Support General Support General Management Finance and Billing Accommodation Bad Debts Other Costs Depreciation - Land & Buildings - Access - Switch and Transmission - Other related Sub Total Depreciation Wholesale analogue exchange line services For the year ended 31 March 2013 (19) (10) 0 794 2,025 (22) (26) (11) 1,966 5,990 (362) 234 (30) 5,832 Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.1.1 - Notes on Wholesale sector costs Other Costs The notes below are intended to provide a brief description of the sectors reported in the Attribution of Wholesale Current Cost Statement and the key drivers of these sectors to aid the user of the Current Cost Financial Statements 2013. Further details of these sectors can be found in the Detailed Attribution Methods (DAM) which outlines in detail the key bases, descriptions and drivers of the network components. Other Costs are dominated by payments to other UK communications providers, but also include payments to overseas administrations and internal product transfer charge costs. The key drivers include the pence per minute charging of the other operators for BT traffic on their network. Depreciation Provision/Maintenance Depreciation is analysed between land and buildings, access, switch and transmission and other (including network power, computers and software). The key drivers are engineering models and direct mapping of BT classes of work to network components and then onto the appropriate service, based on usage factors and actual service volumes Provision/Maintenance includes costs of network provision, installation and maintenance. The most material cost relates to D-side copper maintenance which is apportioned to services on the basis of the number of lines, relative fault rates and service levels. Network Support Network Support contains costs of activities necessary to support the running of BT’s network such as time booked by engineers to non-operational activities. Most of these costs are apportioned used previously allocated engineers pay. General Support General Support includes planning, development, supplies, transport, computing, customer service, personnel & administration, customer support and other general support costs. The key drivers for the apportionment of General Support include previously allocated pay costs, time recording systems and activity surveys. General Management General Management includes operator services, costs of general management activities and other general expenses. The key drivers are activity surveys, pay costs and asset values. Finance and Billing Finance and Billing includes costs associated with activities of a financial nature, such as budget building, management reporting, and billing and collection costs. The key drivers for the apportionment of Finance and Billing include activity surveys, pay costs and asset values. Accommodation The Accommodation sector includes exchange and office building costs. Accommodation costs are mainly apportioned based on the use of floor space. Bad Debts Bad debts include costs associated with writing off amounts that cannot be collected from customers. The key driver is revenue. Page 25 Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.2 - Attribution of Wholesale Current Costs 2012 (Annex 5A) (h) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 Total Other Wholesale & SMP Markets Wholesale Residual Total Markets Total CCA Operating Costs TISBO (up to and including 8Mbit/s) CCA Adjustments: Holding Loss/(Gain) Supplementary Depreciation Other Adjustments Roundings Wholesale business ISDN30 exchange line services Sub Total HCA Operating Costs Wholesale ISDN2 exchange line services Operating Costs of Wholesale Services: EOI Charges Provision/Maintenance Network Support General Support General Management Finance and Billing Accommodation Bad Debts Other Costs Depreciation - Land & Buildings - Access - Switch and Transmission - Other related Sub Total Depreciation Wholesale analogue exchange line services Restated for the year ended 31 March 2012 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 0 166 123 173 238 12 149 0 9 16 433 39 76 564 0 7 4 8 11 0 11 0 0 2 14 4 4 24 0 9 6 14 22 1 18 0 1 2 12 20 8 42 0 30 22 42 58 4 62 0 4 9 38 64 24 135 0 1 1 3 4 0 3 0 0 1 3 7 1 12 0 1 1 2 3 0 3 0 0 1 1 8 1 11 0 12 32 57 114 4 21 0 6 2 67 58 88 215 0 96 46 81 96 5 85 0 4 21 114 8 60 203 0 322 235 380 546 26 352 0 24 54 682 208 262 1,206 0 9 3 15 27 2 41 0 1 6 2 24 9 41 0 0 0 0 0 0 2 0 0 0 0 1 0 1 0 2 1 3 5 1 6 0 0 1 1 5 3 10 0 7 3 10 13 0 41 0 1 6 2 25 8 41 0 2 1 2 4 0 5 0 0 1 2 15 2 20 0 1 1 1 1 0 1 0 0 0 1 2 2 5 0 21 9 31 50 3 96 0 2 14 8 72 24 118 143 15 3 14 29 3 36 0 3 7 17 51 33 108 84 6 1 7 15 2 17 0 1 4 6 26 17 53 227 42 13 52 94 8 149 0 6 25 31 149 74 279 (227) 275 54 158 365 21 151 0 1,121 23 75 216 269 583 0 639 302 590 1,005 55 652 0 1,151 102 788 573 605 2,068 1,434 65 113 357 24 21 461 616 3,091 139 3 28 116 34 10 330 354 186 870 2,501 6,462 (211) 211 5 - (6) 6 1 - (5) (1) 16 - (20) (2) 18 - (1) (1) 3 - (1) (1) 0 - (31) (2) 82 - (55) 56 (1) - (330) 266 124 - (5) 0 (2) - 0 0 0 - (2) 0 0 - (6) 0 (2) - (5) 0 (6) - 0 0 1 - (18) 0 (9) - (3) (9) 7 - 0 (5) 5 - (21) (14) 3 - (11) (24) 47 - (362) 228 174 - 1,439 66 123 353 25 19 510 616 3,151 132 3 26 108 23 11 303 349 186 838 2,513 6,502 (h) See Section 2 - Basis of Preparation for explanation of restatement. Page 26 Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.3 - Attribution of Wholesale Current Cost Mean Capital Employed 2013 (Annex 6A) Investments Total Non-current Assets AISBO (up to and including 1Gbit/s) Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 95 15 164 271 0 169 76 6 0 12 19 0 14 5 9 0 7 31 0 23 6 21 0 459 448 0 271 156 231 1,124 0 904 16 47 284 525 4,437 713 4,490 132 709 908 66 0 0 79 48 51 34 1 0 0 0 2 5 1 10 0 2 19 5 11 5 71 0 0 85 51 55 32 10 0 0 92 0 41 6 1 0 8 3 0 3 1 159 0 10 278 106 166 79 105 40 0 97 0 182 92 30 11 0 24 0 83 33 294 51 10 399 106 431 204 277 195 374 317 78 666 651 1,096 4,683 1,097 5,206 316 1,806 1,763 Total Markets TISBO (above 45Mbit/s up to and including 155Mbit/s) £m 18 11 71 51 8 40 22 Wholesale Residual TISBO (above 8Mbit/s up to and including 45Mbit/s) £m 16 100 0 87 14 6 15 Total Other Wholesale & SMP Markets TISBO (up to and including 8Mbit/s) £m Sub-total Other Wholesale & SMP National Markets Wholesale business ISDN30 exchange line services £m 129 3,187 0 2,679 94 139 344 Wholesale local access Wholesale ISDN2 exchange line services Non-current Assets Land & Buildings Access - Copper Access - Fibre Access - Duct Switch Transmission Other Wholesale analogue exchange line services For the year ended 31 March 2013 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6,572 238 221 790 56 76 1,355 2,606 11,914 278 9 52 294 149 16 798 516 181 1,495 2,558 15,967 Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 117 436 8 26 17 79 27 118 2 10 3 18 48 203 49 146 271 1,036 10 40 0 2 3 10 9 34 5 25 0 3 27 114 24 113 12 62 63 289 (52) 1,246 282 2,571 Total Current Assets 553 34 96 145 12 21 251 195 1,307 50 2 13 43 30 3 141 138 74 353 1,213 2,873 0 (615) (615) 0 (34) (34) 0 (92) (92) 0 (149) (149) 0 (12) (12) 0 (19) (19) 0 (279) (279) 0 (245) (245) 0 (1,445) (1,445) 0 (51) (51) 0 (2) (2) 0 (13) (13) 0 (44) (44) 0 (25) (25) 0 (4) (4) 0 (139) (139) (7) (130) (137) (4) (66) (70) (11) (335) (346) 11 (1,166) (1,155) 0 (2,946) (2,946) (1) 0 0 9 52 0 (1) (4) - - - - 51 289 154 15 Payables falling due within one year - Internal - External Total payables falling due within one year Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities & charges Roundings Mean Capital Employed (62) 6,510 (69) 6,441 0 4 238 225 (4) 786 0 2 56 78 (3) (4) (7) - - - - 0 - 0 235 221 779 56 78 (28) 1,327 (50) 2,556 (138) 11,776 (17) (36) (136) - - - 1,310 2,520 11,640 277 (5) 272 Non-current assets are net of government grants of £7.5m (2011/12: nil). Page 27 9 (1) 293 5 154 0 (1) 19 2 1 4 7 58 15 800 517 185 1,502 2,616 0 (10) (10) - - - 790 507 181 (4) (24) (179) - - 1,478 2,437 20 (73) 15,894 (339) 15,555 Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.3.1 - Notes on Wholesale MCE sector costs The notes below are intended to provide a brief description of the non-current assets sectors and Working Capital reported in the Attribution of Wholesale Current Cost Mean Capital Employed statement and the key drivers of the sector to aid the user of the Financial Statements. Further details of these sectors can be found in the Detailed Attribution Methods which outlines in detail the key bases, descriptions and drivers of the network components. Transmission This sector contains the asset values for transmission. Transmission includes core transmission Synchronous Digital Hierarchy (SDH), Plesiochronous Digital Hierarchy (PDH), Asynchronous Transfer Mode (ATM), cables and repeaters. The core transmission is used to link exchanges. The key drivers are engineering inventories and models that allocate CoW to network components and then onto the appropriate service based on usage factors and actual service volumes. Land & Buildings This sector contains the asset values that are booked to BT Classes of Work for land and buildings, including freehold, long leases and short leases. The sector includes corporate office and network buildings owned by BT. Asset values are mainly apportioned based on the use of floor space and utilities. Other This sector contains the asset values for a range of assets used by BT businesses including categories such as Software, Motor Transport and 21CN. The key drivers are surveys, engineering models and direct mapping of CoW to network components and then onto the appropriate service based on usage factors and actual service volumes. Access - Copper This sector contains the asset values for access copper (all the copper cables in the access network and all other necessary equipment required to carry signals between the user and the exchange). The key driver is direct mapping of Class of Work (CoW) to network components and then onto the appropriate service based on usage factors and actual service volumes. Working Capital The figures for debtors and creditors include an approximation of the internal “notional” receivables and payables that would be incurred if trades between BT’s lines of business were undertaken to a third party and at arm’s length. They are based upon the average trading terms of BT Group’s external trades. External receivables reflect BT’s external debts being allocated to services and products. Access - Fibre This sector contains the asset values for access fibre. The key driver is the mapping of CoW to network components and then onto the appropriate service based on usage factors and actual service volumes. Access - Duct This sector contains the asset values for duct. Duct is a pipe, tube or conduit through which underground cables are passed. The key driver is a duct occupancy model that allocates CoW to network cable components and then onto the appropriate service based on usage factors and actual service volumes. Switch This sector contains the asset values for switching equipment. This equipment is located in BT exchanges. The key drivers are engineering models that allocate CoW to network component and then onto the appropriate service based on usage factors and actual service volumes. Page 28 Section 6 – Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.4 - Attribution of Wholesale Current Cost Mean Capital Employed 2012 (Annex 6A) (h) Investments Total Non-current Assets TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 19 13 71 52 10 48 26 102 18 187 299 0 196 93 6 0 16 20 0 16 6 8 0 6 19 0 19 6 21 0 423 429 0 253 264 223 920 0 721 18 39 244 522 4,504 703 4,465 166 733 950 67 0 0 96 59 62 41 1 0 0 0 3 6 1 11 0 2 15 6 12 9 69 0 0 98 62 64 38 12 0 0 85 0 50 8 1 0 9 3 0 5 2 161 0 11 297 130 199 99 95 74 0 54 0 123 86 46 21 0 21 0 67 45 302 95 11 372 130 389 230 210 135 263 334 91 716 736 1,034 4,734 977 5,171 387 1,838 1,916 Total Markets TISBO (above 8Mbit/s up to and including 45Mbit/s) £m 16 105 0 86 18 6 15 Wholesale Residual TISBO (up to and including 8Mbit/s) £m Total Other Wholesale & SMP Markets Wholesale business ISDN30 exchange line services £m 127 3,448 0 2,839 120 156 296 Wholesale local access Wholesale ISDN2 exchange line services Non-current Assets Land & Buildings Access - Copper Access - Fibre Access - Duct Switch Transmission Other Wholesale analogue exchange line services Restated for the year ended 31 March 2012 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6,986 246 239 895 64 58 1,390 2,165 12,043 325 11 55 331 155 20 897 432 200 1,529 2,485 16,057 Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (6) (3) 128 409 8 20 18 64 33 75 2 6 3 10 44 78 46 108 282 770 11 23 0 1 3 8 9 15 5 16 0 1 28 64 25 72 15 44 68 180 (55) 753 295 1,703 Total Current Assets 741 2,032 (9) 43 34 537 28 82 108 8 13 122 154 1,052 34 1 11 24 21 1 92 91 56 239 Payables falling due within one year - Internal - External 0 (512) 0 (25) 0 (77) 0 (122) 0 (8) 0 (11) 0 (165) 0 (171) 0 (1,091) 0 (38) 0 (2) 0 (11) 0 (28) 0 (18) 0 (2) 0 (99) (9) (84) (5) (49) (14) (232) 14 (1,060) 0 (2,383) Total payables falling due within one year (512) (25) (77) (122) (8) (11) (165) (171) (1,091) (38) (2) (11) (28) (18) (2) (99) (93) (54) (246) (1,046) (2,383) 25 3 5 (14) 0 2 (43) (17) (39) (4) (1) 0 (4) 3 (1) (7) (2) 2 (7) (305) 7,011 249 244 881 64 60 10 55 327 (24) 0 (2) (15) Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities & charges Roundings Mean Capital Employed (93) 6,918 (5) (9) (1) (1) - - - - - 244 235 857 63 59 1,347 2,148 12,004 321 158 19 890 430 202 (21) (47) (201) (16) (1) (1) (35) (13) - - - - - - - - - - - - 305 10 53 312 157 18 855 417 196 1,326 2,101 11,803 (h) See Section 2 - Basis of Preparation for explanation of restatement. Page 29 (6) 1,522 2,180 (54) (273) - - 1,468 1,907 (351) 15,706 (528) 15,178 Section 7 – Review of Access Markets Section 7 Review of Access Markets Page 30 Section 7 – Review of Access Markets Section 7.1 - Financial Performance in Access Markets (Annex 7) For the year ended 31 March 2013 Wholesale analogue exchange line services Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services TISBO (up to and including 8Mbit/s) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Restated for the year ended 31 March 2012 (h) Wholesale analogue exchange line services Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services TISBO (up to and including 8Mbit/s) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Internal Revenue £m 1,404 65 151 193 20 31 477 0 External Revenue £m 529 67 126 261 12 19 326 814 Total Revenue £m 1,933 132 277 454 32 50 803 814 2,341 2,154 4,495 Internal Revenue £m 1,568 73 175 253 24 32 445 0 External Revenue £m 555 61 130 301 13 18 280 759 Total Revenue £m 2,123 134 305 554 37 50 725 759 2,570 2,117 4,687 Operating Costs Depreciation £m £m 877 565 41 22 62 37 200 118 12 9 13 13 226 191 493 263 1,924 1,218 Operating Costs Depreciation £m £m 870 564 41 24 71 42 222 135 12 12 10 11 246 215 413 203 1,885 1,206 (h) See Section 2 - Basis of Preparation for explanation of restatement. Page 31 Holding (gain)/loss Supp. Dep. Other Adjs. £m £m £m (203) 203 (19) (6) 6 0 (3) (1) 2 (14) (2) 2 (1) (1) 0 (2) (1) 0 (23) (5) 11 (69) 71 (15) (321) 270 Holding (gain)/loss Supp. Dep. £m £m (211) 211 (6) 6 (5) (1) (20) (2) (1) (1) (1) (1) (31) (2) (55) 56 (330) 266 (19) Other Adjs £m 5 1 16 18 3 0 82 (1) 124 Roundings £m - Roundings £m - Total CCA Operating Costs £m 1,423 63 97 304 19 23 400 743 3,072 Total CCA Operating Costs £m 1,439 66 123 353 25 19 510 616 3,151 Return £m 510 69 180 150 13 27 403 71 Mean Capital Employed £m 6,441 235 221 779 56 78 1,310 2,520 Return on MCE % 7.9 % 29.5 % 81.6 % 19.3 % 23.3 % 35.5 % 30.8 % 2.8 % 1,423 11,640 12.2 % Return £m 684 68 182 201 12 31 215 143 Mean Capital Employed £m 6,918 244 235 857 63 59 1,326 2,101 Return on MCE % 9.9 % 28.1 % 77.5 % 23.5 % 19.5 % 52.6 % 16.2 % 6.8 % 1,536 11,803 13.0 % Section 7 – Review of Access Markets Section 7.2 - Access Markets Review (Annex 10 & 11) Section 7.2.1 - Access Markets Group Level Review (Annex 10) In the Wholesale Line Rentals (WLR) Access markets, the reduction in WLR lines has continued, primarily due to migrations to Metallic Path Facilities (MPF) and the increasing number of mobile-only households. Local Loop Unbundling LLU operators have continued to migrate significant numbers of lines to MPF from WLR and Shared Metallic Path Facilities (SMPF). For Partial Private Circuits (PPCs), competition and customer demand for alternative technologies is resulting in falling volumes in these markets. Price changes in these markets took place in October 2012 to enable compliance with charge controls and regulatory obligations. The Alternative Interface Symmetric Broadband Origination (AISBO) Market has continued to show growth. Ethernet Access Direct (EAD) access products have grown in particular, due to the increased demand from mobile operators and a general migration from older technologies including products within the Traditional Interface Symmetric Broadband Origination (TISBO) Market. Access Markets Openreach Level Review A calculation of the return for all Openreach markets has been performed and is described as part of the Openreach Notes in Section 10.7. This explains the return before and after adjusting for a number of significant items. Page 32 Section 7 – Review of Access Markets Section 7.3 - Wholesale Analogue Exchange Line Services Definition Summary Market Performance Wholesale Analogue Exchange Line Services are the links between an end user and the remote concentrator unit by means of analogue technology. An analogue exchange line provides a single 64kbit/s channel, designed originally to support voice traffic, but also capable of supporting data modems with bandwidths of up to 56kbit/s, DSL Services, and facsimile traffic. These are the most common types of exchange lines. Year 2013 2012 Revenue £m 1,933 2,123 Total CCA Operating Costs Return £m £m 1,423 510 1,439 684 Return on MCE % 7.9% 9.9% Key Market Changes Key Regulatory Changes The mix of regulated copper products in the market has changed significantly since the last Wholesale Fixed Access Exchange Line review in 2010. The volume of WLR PSTN lines continues to decline, and as indicated by Ofcom’s data in its final copper charge control statement in March 2012, MPF lines are now anticipated to move from being just under one in ten copper lines in 2009/10 to a forecast of just under one in three in 2013/14. Hence competition between services based on fully unbundled lines (MPF) and shared unbundling (WLR/SMPF) has now reached maturity and BT have argued that any previous regulatory measures designed to support MPF market entry should now be removed. Ofcom published its review of wholesale fixed analogue exchange lines markets on 20 December 2010. This review found that there is a single market for wholesale analogue exchange line services and that BT continues to have SMP. In its WLR charge control statements in 26 October 2009 and 23 February 2010, Ofcom removed the cost orientation obligation for the WLR Premium product, which is generally used by business customers, and for repair service levels beyond those contained within the WLR Basic or “Core” rental product. In addition to the impact of MPF, there are a number of other factors continuing to drive changes in the market, such as changes in mobile only households, cable growth and new household formation. The WLR Charge Control expired on 31 March 2011. In the absence of the new charge control being set by Ofcom from 1 April 2011, Openreach provided a voluntary commitment to Ofcom regarding the prices that it would charge for the period 1 April 2011 until 31 March 2012. These prices were agreed and based upon the cost modelling used by Ofcom to calculate the previous charge controls and adjusted to reflect the Competition Appeal Tribunal (CAT) ruling following the appeal by Carphone Warehouse Group of Ofcom’s 2009 Local Loop Unbundling and WLR charge controls statements. On 7 March 2012, Ofcom published a new charge control for WLR services which will apply from 1 April 2012 to 31 March 2014. The new charge control was subsequently appealed by both BT and Sky/TalkTalk Group during 2012 on a range of different issues. Following detailed submissions by all parties and review by the Competition Commission (CC) and CAT some prices were changed with effect from 1 May 2013. In parallel Ofcom has also commenced work on its next charge control which will apply from April 2014. Page 33 Section 7 – Review of Access Markets Section 7.3.1 - Wholesale Analogue Exchange Line Services (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale analogue exchange line services Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Service Wholesale basic analogue internal service rentals Wholesale basic analogue external service rentals 1,049 316 10,613,479 lines 3,198,332 lines 13,811,811 98.81 98.81 102.30 102.30 Wholesale premium analogue internal service rentals Wholesale premium analogue external service rentals 309 183 2,806,032 lines 1,660,975 lines 4,467,007 110.00 110.00 105.05 105.05 Wholesale basic analogue internal service connections 24 477,997 conns 50.44 45.46 36.91 90.30 Wholesale premium analogue internal service connections Wholesale premium and basic analogue external service connections 12 21 245,640 conns 419,773 conns 665,413 50.44 50.44 45.46 45.46 36.91 36.91 90.30 90.30 Wholesale premium and basic analogue internal service transfers Wholesale premium and basic analogue external service transfers 10 9 1,210,667 transfer 1,154,507 transfer 2,365,174 8.29 7.93 (ux) (ux) Roundings TOTAL 1,933 Page 34 Section 7 – Review of Access Markets Section 7.3.1 - Wholesale Analogue Exchange Line Services (Continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale analogue exchange line services Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service Wholesale basic analogue internal service rentals Wholesale basic analogue external service rentals 1,184 331 11,418,728 lines 3,191,445 lines 14,610,173 103.68 103.68 101.27 101.27 56.70 56.70 138.67 138.67 Wholesale premium analogue internal service rentals Wholesale premium analogue external service rentals 333 194 3,026,492 lines 1,762,117 lines 4,788,609 110.00 110.00 103.01 103.01 57.82 57.82 141.17 141.17 Wholesale basic analogue internal service connections 27 569,401 conns 48.22 39.00 36.77 84.41 Wholesale premium analogue internal service connections Wholesale premium and basic analogue external service connections 15 26 317,101 conns 534,313 conns 851,414 48.22 48.22 39.00 39.00 36.77 36.77 84.41 84.41 (sx) (sx) (ux) (ux) Wholesale premium and basic analogue internal service transfers Wholesale premium and basic analogue external service transfers 9 4 Roundings - TOTAL (ux) (ux) 2,123 Page 35 Section 7 – Review of Access Markets Section 7.3.2 - Wholesale Analogue Exchange Line Services calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) Wholesale Access specific Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance PSTN line cards Broadband line testing systems Combi Card voice Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) Directories (q) £/trans £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line % % % % Fully Allocated Costs (£) 12.37 4.50 17.13 9.36 1.82 51.38 7.01 1.80 0.86 0.20 15.10 3.66 7.31 2.50 0.24 £29m £17m £112m £37m £ £ 9.32 1.82 51.21 7.02 1.81 0.86 0.20 15.10 3.67 7.31 0.69 0.24 0.82 0.17 9.33 2.19 51.23 8.42 1.81 1.04 0.20 15.11 4.40 7.32 0.69 0.24 0.82 0.19 2.06 2.06 102.30 105.05 Wholesale premium and basic analogue connections Wholesale premium analogue internal service connections Wholesale basic analogue internal service connections Wholesale premium analogue rentals Fully Allocated Cost (£) Wholesale basic analogue rentals Average cost per unit (from annex 15) Wholesale analogue exchange line services £ £ 12.40 4.50 17.17 12.40 4.50 17.17 12.40 4.50 17.17 0.09 11.30 0.09 11.30 0.09 11.30 45.46 45.46 45.46 Page 36 Section 7 – Review of Access Markets Section 7.3.2 - Wholesale Analogue Exchange Line Services calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Wholesale Access specific Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance PSTN line cards Pair gain Broadband line testing systems Combi Card voice Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) Directories (q) £/trans £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/eq £/line £/line % % % % Fully Allocated Costs (£) (b) (ux) (sx) (d) (q) (h) 1.28 6.10 21.32 9.66 2.04 46.31 6.49 1.71 1.17 0.17 18.26 4.52 7.73 0.10 2.09 0.24 £45m £20m £124m £27m £ £ £ £ 9.66 2.04 46.31 6.49 1.72 1.17 0.17 18.26 4.52 7.73 0.10 0.49 0.24 0.74 0.21 9.66 2.04 46.31 6.49 1.72 1.17 0.17 18.26 4.52 7.73 0.10 0.49 0.24 0.74 0.21 9.66 2.45 46.32 7.79 1.72 1.17 0.17 18.27 4.52 7.73 0.10 0.49 0.24 0.74 0.22 9.66 2.45 46.32 7.79 1.72 1.17 0.17 18.27 4.52 7.73 0.10 0.49 0.24 0.74 0.22 1.42 1.42 1.42 1.42 101.27 101.27 103.01 103.01 £ Wholesale premium and basic analogue external service connections Wholesale premium analogue internal service connections Wholesale basic analogue internal service connections Wholesale premium analogue external service rentals Wholesale premium analogue internal service rentals Wholesale basic analogue external service rentals Fully Allocated Cost (£) Wholesale basic analogue internal service rentals Average cost per unit (from annex 15) Wholesale analogue exchange line services £ 1.28 6.10 21.36 1.28 6.10 21.36 1.28 6.10 21.36 0.10 10.16 0.10 10.16 0.10 10.16 39.00 39.00 39.00 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 37 Section 7 – Review of Access Markets Section 7.4 - Wholesale ISDN2 Exchange Line Services Definition Wholesale ISDN2 Exchange Line Services are the links between an end user and the remote concentrator unit by means of ISDN2 technology. Digital ISDN2 exchange lines are basic rate ISDN lines, which provide a means to deploy a wide range of digital services over a standard local loop. A single ISDN2 line supports two 64kbit/s channels for voice and data calls, plus a 16kbit/s channel for signalling. Key Regulatory Changes The existing regime was set in the Wholesale Fixed Narrowband Market Review published by Ofcom in September 2009. ISDN2 regulation is now being reviewed as part of the Fixed Access Market Review (FAMR) published on 4 July 2013. BT has already set out its position that the cost orientation regulation should be removed as part of its submission to the FAMR Call for Inputs in January 2013. Ofcom’s final statement is expected in Q4 2013/14 which will set the regulation from April 2014. Summary Market Performance Year 2013 2012 Revenue £m 132 134 Total CCA Operating Costs £m 63 66 Return £m 69 68 Return on MCE % 29.5% 28.1% Key Market Changes ISDN2 volumes have continued to decline over many years as alternatives including SIP Trunking, broadband and NGA services, along with further broadband penetration, provide opportunities for substitution. Broadband has completely superseded ISDN2 in the residential segment and, where internet access is the primary requirement, broadband has replaced ISDN2 in the business segment. The service is in long term decline and barriers to customers switching to alternatives are low. Page 38 Section 7 – Review of Access Markets Section 7.4.1 - Wholesale ISDN2 Exchange Line Services (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale ISDN2 exchange line services Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average price £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ For the year ended 31 March 2013 Service Wholesale ISDN2 internal service rentals Wholesale ISDN2 external service rentals 62 64 556,891 channels 580,944 channels 1,137,835 110.49 110.50 71.77 71.70 42.32 42.26 106.87 106.60 Wholesale ISDN2 internal service connections Wholesale ISDN2 external service connections 4 2 41,414 channels 27,644 channels 69,058 89.76 75.79 28.31 28.18 20.84 20.72 64.39 63.99 Wholesale ISDN2 internal service transfers Wholesale ISDN2 external service transfers 0 1 1,753 channels 38,178 channels 39,931 24.57 20.91 17.65 17.62 10.62 10.60 47.73 47.62 Roundings TOTAL (1) 132 Page 39 Section 7 – Review of Access Markets Section 7.4.1 - Wholesale ISDN2 Exchange Line Services (Continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale ISDN2 exchange line services Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ FAC £ Cost orientation Unaudited Unaudited (D)LRIC DSAC £ £ Restated for the year ended 31 March 2012 (h) Service Wholesale ISDN2 internal service rentals Wholesale ISDN2 external service rentals 68 58 616,257 channels 524,051 channels 1,140,308 110.00 110.00 74.05 74.08 45.39 45.41 111.96 111.97 Wholesale ISDN2 internal service connections Wholesale ISDN2 external service connections 6 2 48,820 channels 19,598 channels 68,418 116.49 116.49 26.93 26.93 24.97 24.97 64.81 64.81 Wholesale ISDN2 internal service transfers Wholesale ISDN2 external service transfers 0 1 6,439 channels 103,642 channels 110,081 5.65 5.65 10.78 10.78 9.33 9.33 36.29 36.29 Roundings TOTAL (1) 134 Page 40 Section 7 – Review of Access Markets Section 7.4.2 - Wholesale ISDN2 Exchange Line Services calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) Wholesale Access specific Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE ISDN2 drop maintenance ISDN2 line cards ISDN2 NTE Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) £/trans £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/channel £/channel £/channel % % % Fully Allocated Costs (£) 12.37 4.50 17.13 9.36 1.82 51.38 7.01 1.80 0.86 0.20 15.10 2.01 17.46 3.77 £29m £17m £112m £ 4.69 1.56 25.75 6.01 0.90 0.52 0.16 7.57 2.01 17.46 3.77 0.82 0.55 4.69 1.56 25.75 6.01 0.90 0.52 0.16 7.57 2.01 17.46 3.77 0.82 0.48 71.77 71.70 £ £ Wholesale ISDN2 external service transfers Wholesale ISDN2 internal service transfers Wholesale ISDN2 external service connections Wholesale ISDN2 internal service connections Wholesale ISDN2 internal service rentals Average cost per unit (from annex 15) Fully Allocated Cost (£) Wholesale ISDN2 external service rentals Wholesale ISDN2 exchange line services £ £ 6.26 1.52 8.70 6.25 1.52 8.67 6.22 6.21 0.42 11.41 0.36 11.38 0.11 11.32 0.10 11.31 28.31 28.18 17.65 17.62 Page 41 Section 7 – Review of Access Markets Section 7.4.2 - Wholesale ISDN2 Exchange Line Services calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Wholesale Access specific Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE ISDN2 drop maintenance ISDN2 line cards ISDN2 NTE Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) £/trans £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/channel £/channel £/channel % % % Fully Allocated Costs (£) (b) (d) (q) (h) 1.28 6.10 21.32 9.66 2.04 46.31 6.49 1.71 1.17 0.17 18.26 2.36 19.52 5.67 £45m £20m £124m £ 4.84 1.75 23.21 5.56 0.43 0.29 0.13 9.15 2.36 19.51 5.67 0.74 0.41 4.84 1.75 23.22 5.56 0.43 0.29 0.13 9.16 2.36 19.52 5.67 0.74 0.41 74.05 74.08 £ £ Wholesale ISDN2 external service transfers Wholesale ISDN2 internal service transfers Wholesale ISDN2 external service connections Wholesale ISDN2 internal service connections Wholesale ISDN2 internal service rentals Average cost per unit (from annex 15) Fully Allocated Cost (£) Wholesale ISDN2 external service rentals Wholesale ISDN2 exchange line services £ £ 0.65 4.65 10.84 0.66 4.65 10.84 0.64 0.64 0.45 10.34 0.45 10.33 0.02 10.12 0.02 10.12 26.93 26.93 10.78 10.78 See glossary for volume unit descriptors. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 42 Section 7 – Review of Access Markets Section 7.5 - Wholesale Business ISDN30 Exchange Line Services Definition Key Market Changes Wholesale Business ISDN30 Exchange Line Services are the links between a business end user and the remote concentrator unit by means of ISDN30 technology. ISDN30 rental volumes have continued to decline as customers migrate to alternative cheaper technologies such as Session Initiation Protocol (SIP) Trunking product. It is a service which is under strong competitive pressure from new substitute services, most notably IP based technologies such as SIP Trunking, but also other technologies such as Hosted VoIP and Centrex. In our view the imposition of a charge control over the last year has potentially extended the product life and slowed the natural process of technology migration as prices have been reduced by regulation. Digital ISDN30 exchange lines are primary rate ISDN lines, which provide a means to deploy a wide range of digital services over a 2Mbit/s bearer. A single ISDN30 line supports thirty 64kbit/s channels for voice and data calls, plus a 64kbit/s channel for signalling. ISDN30 lines are used only by business customers, and always in conjunction with a business Private Branch Exchange (PBX). Despite the regulatory constraints at the wholesale level, there has still been considerable competitive activity - most notably Vodafone and Virgin Media now have substantial wholesale ISDN30 businesses. Additionally, TalkTalk Group recently announced its launch plans for their ISDN30 proposition. Furthermore, the ISDN30 market has seen more aggressive competition with CPs promoting a switch from ISDN30 to IP Voice services as a way to reduce costs without compromising quality. Key Regulatory Changes On 20 August 2010, Ofcom published its market review statement for wholesale and retail ISDN30 services. In this, Ofcom concluded that Openreach continues to have SMP in the provision of wholesale ISDN30 services. A number of general remedies were imposed in the market review, including the requirement to supply services and the requirement to provide services on the basis of no undue discrimination. Ofcom imposed price caps on key ISDN30 services at the prevailing price. Ofcom also concluded that the introduction of a price control for wholesale ISDN30 services may be appropriate. On 12 April 2012, Ofcom published its statement which implemented a charge control on ISDN30 services. The charge control applies from 11 May 2012 to 31 March 2014. ISDN30 is being reviewed as part of the FAMR published on 4 July 2013. Ofcom are issued their consultation in May 2013 and in Q4 2013/14 Ofcom’s Final Statements is due out. BT set out its view that the charge control should be removed in its response to the FAMR Call for Inputs consultation in January 2013. Summary Market Performance Year 2013 2012 Revenue £m 277 305 Total CCA Operating Costs Return £m £m 97 180 123 182 Return on MCE % 81.6% 77.5% Page 43 Section 7 – Review of Access Markets Section 7.5.1 - Wholesale ISDN30 Exchange Line Services (Annex 12) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with non-discrimination obligations Wholesale business ISDN30 exchange line services Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ For the year ended 31 March 2013 Service Wholesale business ISDN30 internal service connections Wholesale business ISDN30 external service connections 2 3 2 101,735 channels 95,379 channels 197,114 25.70 24.39 123 149 123 1,110,489 channels 921,823 channels 2,032,312 133.81 133.75 Wholesale business ISDN30 internal service transfers Wholesale business ISDN30 external service transfers 1 0 1 12,174 channels 161,207 channels 173,381 4.58 4.57 Roundings - (1) 126 277 Wholesale business ISDN30 internal service rentals Wholesale business ISDN30 external service rentals TOTAL Page 44 Section 7 – Review of Access Markets Section 7.5.1 - Wholesale ISDN30 Exchange Line Services (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with non-discrimination obligations Wholesale business ISDN30 exchange line services Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Restated for the year ended 31 March 2012 (h) Service Wholesale business ISDN30 internal service connections Wholesale business ISDN30 external service connections 3 4 3 92,095 channels 80,731 channels 172,826 40.71 40.71 125 171 125 1,216,234 channels 888,536 channels 2,104,770 141.00 141.00 Wholesale business ISDN30 internal service transfers Wholesale business ISDN30 external service transfers 1 0 1 29,181 channels 193,319 channels 222,500 4.36 4.36 Roundings - 1 129 305 Wholesale business ISDN30 internal service rentals Wholesale business ISDN30 external service rentals TOTAL (b) (h) See glossary for volume unit descriptors. See Section 2 Basis of Preparation for explanation of restatement. Page 45 Section 7 – Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s) RPI-1.75% from 1 October 2010. Ofcom also directed new lower prices for 2Mbit/s local end rentals. Definition TISBO services include: Wholesale terminating segments (64kbit/s and 2Mbit/s PPCs). Basket & services Value of X Sub Caps Radio base station (RBS) backhaul (sub 2Mbit/s and 2Mbit/s circuits including the Core Conveyance element). LLU backhaul which consists of LLU backhaul trunk and LLU backhaul link. LLU backhaul links are regarded as a symmetric broadband origination service and should therefore be included within the TISBO or AISBO markets, depending on the technology in use – bandwidth considerations being taken into account in the case of the Synchronous Digital Hierarchy (SDH) technology. TI Basket TI - Low bandwidth connection and rental. RPI-3.25% (up to 30 Sept 2010); RPI-1.75% (from 1 Oct 2010); RPI+0% from 1 Oct 2012. Netstream 16 Long Line (2Mbit/s circuits including the Core Conveyance element). RPI-0% sub-cap on subbasket of TISBO terminating segments. RPI+5% sub-cap on each charge (excluding POH charges). RPI-0% sub-cap on each charge (POH charges only). Point of Connection end and third party end equipment charges. RPI-0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. Ofcom also views Symmetric Digital Subscriber Line (SDSL) as a symmetric broadband origination service and it is therefore included within the TISBO market. Ofcom has concluded that BT has SMP in the low bandwidth TISBO market across the UK. Consequently, it has imposed regulation on all relevant circuits and technical areas that fall within these markets, including RBS backhaul circuits. Key Regulatory Changes These controls run from 1 October 2009 to 30 September 2012. Ofcom’s market review statement published 28 March 2013 did not come into effect until 1 April 2013. From 1 October 2012 BT was allowed to increase its TI basket prices by RPI+0% which applied to the end of the financial year on 31 March 2013. On 8 December 2008, Ofcom published its Final Statement on the Business Connectivity Market Review (BCMR). Ofcom found BT to continue to have SMP in the low bandwidth TISBO market. Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI–X charge control where X is 3.25% on low bandwidth TISBO services as a remedy to its finding of SMP for BT. Note that there is a single overall Traditional Interface (TI) basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. Ofcom reviewed the Business Connectivity Market during 2012/13 and issued their final statement on 28 March 2013. The key changes are: In addition, Ofcom determined starting charges for terminating and trunk segments and required the introduction of separate Point of Handover (POH) rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate POH charges, Ofcom required a corresponding reduction to external local end prices. On 2 September 2009, Cable & Wireless lodged an appeal with the CAT contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to • The Charge control moved to RPI+2.25% applied to a single basket. • The remedy of Cost Orientation was removed from all services. • RBS services are now included within the basket. • For the High and Very High TISBO markets, the unregulated area CELA has been extended to WECLA (West, East and Central London Area). • Trunk has been split into two parts, with national trunk now de-regulated. These changes will be effective for the Current Cost Financial Statements 2014. Page 46 Section 7 – Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s) (continued) Summary Market Performance Year 2013 2012 Revenue £m 454 554 Total CCA Operating Costs Return £m £m 304 150 353 201 Return on MCE % 19.3% 23.5% Key Market Changes Within the low bandwidth market there continues to be a fall in demand for traditional TDM circuits as customers migrate to 21CN services like Ethernet, and other services like Broadband. Overall competition and customer demand for alternative technologies is resulting in falling volumes in this market. Price changes in the market took place in October 2012 to enable compliance with the charge control and regulatory obligations. Page 47 Section 7 – Review of Access Markets Section 7.6.1 - TISBO (up to and including 8Mbit/s (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 0 0 325 circuits 178 circuits 503 Cost orientation Average Proportion price per included in price list calculation Average price £ £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ 603.27 603.27 1,960.96 1,960.96 1,157.85 1,157.85 3,173.94 3,173.94 147.07 13.09 160.16 176.18 132.44 432.02 147.07 8.86 155.93 176.18 132.44 432.02 2.09 0.03 2.12 4.12 1.91 16.22 2.09 0.03 2.12 4.12 1.91 16.22 5.19 0.05 5.24 4.29 2.04 16.88 5.19 0.05 5.24 4.29 2.04 16.88 562.21 64.40 626.61 494.23 370.15 1,283.97 562.21 64.40 626.61 494.23 370.15 1,283.97 For the year ended 31 March 2013 Service Internal Partial and Private Circuits 64kbit/s - connections External Partial and Private Circuits 64kbit/s - connections Partial and Private Circuits 64kbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year (ao) Total Internal - 147.07 90.05 16.00 Main link fixed charge per year Enhanced maintenance fixed charge per year (ao) Total External Partial and Private Circuits 64kbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 5.00 Local end fixed charge per year Enhanced maintenance fixed charge per year (ao) Total External 5 3.00 3 1 6 3 30 6 1.00 0.72 47,684 le 562.21 90.05 6.00 1.00 1.00 500,536 km 562.21 90.05 30.00 1.00 1.00 1,098,954 km 5.19 0.05 3.00 1.00 1.00 644,465 km 5.19 0.05 6.00 1.00 1.00 1,414,958 km 2.09 0.03 1.00 1.00 0.10 31,395 links 2.09 0.03 Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year (ao) Total Internal 98,570 links 147.07 90.05 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - trunk Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 16 1.00 0.15 8,969 le Page 48 1.00 0.72 Section 7 – Review of Access Markets Section 7.6.1 - TISBO (up to and including 8Mbit/s) (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 5 5 2,357 circuits 2,491 circuits 4,848 Cost orientation Average Proportion price per included in price list calculation Average price £ £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ For the year ended 31 March 2013 Internal Partial and Private Circuits 2Mbit/s - connections External Partial and Private Circuits 2Mbit/s - connections Partial and Private Circuits 2Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total internal 5.00 5.00 398.14 151.54 19.00 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 2Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 15.00 Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal non CLZ Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External CLZ Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External non CLZ 15 36 4.00 27 4 56.00 56 1.00 36.00 1 36 4,895.75 4,895.75 14,173.44 14,173.44 1.00 0.12 398.14 18.19 416.33 195.71 155.33 484.26 398.14 19.93 418.07 195.71 155.33 484.26 57.26 1.68 58.94 36.09 22.52 118.10 57.26 1.68 58.94 36.09 22.52 118.10 551.31 282.87 1,247.42 1.00 0.13 1.00 1.00 603,287 km 57.26 1.68 27.00 5,510.81 5,510.81 35,000 links 57.26 1.68 36.00 2,045.40 2,045.40 44,886 links 398.14 151.54 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal CLZ 19 1.00 1.00 1.00 1.00 457,604 km 313.78 151.54 1.00 0.88 313.78 133.54 447.32 714.05 151.54 1.00 0.90 714.05 136.24 850.29 313.78 151.54 1.00 0.88 313.78 133.54 447.32 714.05 151.54 1.00 0.90 714.05 136.24 850.29 8,474 le 66,159 le 3,034 le 42,033 le Weighted average local end price for CLZ/non CLZ // Nationally averaged cost 811.55 Page 49 Section 7 – Review of Access Markets Section 7.6.1 - TISBO (up to and including 8Mbit/s) (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average Proportion price per included in price list calculation Average price £ £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ (sx) n/a n/a n/a 603.27 2,714.40 1,600.11 4,366.63 (sx) n/a n/a n/a 1,752.14 1,752.14 5,494.82 5,494.82 4,882.60 4,882.60 14,112.73 14,112.73 (sx) (sx) n/a n/a n/a n/a n/a n/a 700.00 5,437.00 4,835.02 13,893.14 For the year ended 31 March 2013 Internal SDSL 6.00 External Radio Backhaul Service - sub 2Mbit/s connections External Radio Backhaul Service - sub 2Mbit/s rentals Internal Radio Backhaul Service - 2Mbit/s connections External Radio Backhaul Service - 2Mbit/s connections 1.00 Internal Radio Backhaul Service - 2Mbit/s rentals External Radio Backhaul Service - 2Mbit/s rentals 7.00 External Netstream 16 LL 2Mbit/s connections - 19.00 19 3.00 1 3 116.00 7 116 (ux) 531 circuits 1,807 circuits (ux) (ux) 10 (ux) (sx) n/a n/a n/a - 0 (ux) (sx) n/a n/a n/a 4.00 1 4 (ux) (ux) (sx) (sx) - 0 8.00 2 8 (un) (un) (un) (un) Estimated matched cost of £1.7m (*) Estimated matched cost of £8.3m (*) 2.00 2 2 (un) (un) (un) (un) Estimated matched cost of £1.5m (*) Estimated matched cost of £1.1m (*) 1.00 - (1) 193 261 454 - Internal Third Party Customer Infrastructure External Third Party Customer Infrastructure 2.00 Internal Excess construction charges External Excess construction charges 2.00 - 50 circuits 10.00 1.00 Equipment depreciation TOTAL 0 0 External Netstream 16 LL 2Mbit/s rentals CLZ Roundings - (ux) - External Netstream 16 LL 2Mbit/s rentals non CLZ Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 6 1 circuits Estimated cost of £0.1m Estimated cost of £0.3m Estimated equipment depreciation of £23.4m Page 50 Section 7 – Review of Access Markets Section 7.6.1 - TISBO (up to and including 8Mbit/s) (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 0 0 462 circuits 263 circuits 725 Cost orientation Average Proportion price per included in price list calculation Average price £ £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ 576.60 576.60 1,768.46 1,768.46 1,176.48 1,176.48 4,640.33 4,640.33 143.44 10.48 153.92 133.68 102.84 319.54 143.44 10.48 153.92 133.68 102.84 319.54 1.99 0.03 2.02 2.47 0.62 9.56 1.99 0.03 2.02 2.47 0.62 9.56 4.88 0.05 4.93 2.62 0.74 10.21 4.88 0.05 4.93 2.62 0.74 10.21 540.45 56.51 596.96 416.55 307.96 1,077.11 540.45 56.51 596.96 416.55 307.96 1,077.11 Restated for the year ended 31 March 2012 (h) Service Internal Partial and Private Circuits 64kbit/s - connections External Partial and Private Circuits 64kbit/s - connections Partial and Private Circuits 64kbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year (ao) Total Internal - 143.43 96.50 22.00 Main link fixed charge per year Enhanced maintenance fixed charge per year (ao) Total External Partial and Private Circuits 64kbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 7.00 Local end fixed charge per year Enhanced maintenance fixed charge per year (ao) Total External 7 4.00 4 2 8 4 719,628 km 32 53,924 le 540.45 96.50 32.00 540.45 96.50 7.00 7 1.00 1.00 1,570,182 km 4.88 0.05 4.00 1.00 1.00 990,950 km 4.88 0.05 8.00 1.00 1.00 2,162,189 km 1.99 0.03 2.00 1.00 0.11 47,534 links 1.99 0.03 Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year (ao) Total Internal 145,325 links 143.43 96.50 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - trunk Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 22 1.00 0.11 12,462 le Page 51 1.00 1.00 1.00 0.59 1.00 0.59 Section 7 – Review of Access Markets Section 7.6.1 - TISBO (up to and including 8Mbit/s) (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 8 9 3,872 circuits 4,525 circuits 8,397 Cost orientation Average Proportion price per included in price list calculation Average price £ £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ Restated for the year ended 31 March 2012 (h) Internal Partial and Private Circuits 2Mbit/s - connections External Partial and Private Circuits 2Mbit/s - connections Partial and Private Circuits 2Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total internal 8.00 9.00 443.23 149.23 24.00 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 2Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 21.00 Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal non CLZ Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External CLZ Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External non CLZ 21 40 5.00 38 5 52.00 52 2.00 39.00 2 39 3,662.29 3,662.29 13,390.29 13,390.29 1.00 0.11 443.23 16.91 460.14 160.84 128.30 396.15 443.23 16.86 460.09 160.84 128.30 396.15 53.76 1.68 55.44 27.39 16.17 80.01 53.76 1.68 55.44 27.39 16.17 80.01 722.79 333.66 1,486.64 1.00 0.11 1.00 1.00 718,894 km 53.76 1.68 38.00 4,009.31 4,009.31 45,382 links 53.76 1.68 40.00 1,954.97 1,954.97 51,783 links 443.23 149.23 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal CLZ 24 1.00 1.00 1.00 1.00 678,461 km 298.93 149.23 1.00 0.88 298.93 130.74 429.67 656.42 149.23 1.00 0.91 656.42 135.14 791.56 298.93 149.23 1.00 0.88 298.93 130.74 429.67 656.42 149.23 1.00 0.91 656.42 135.14 791.56 10,622 le 66,035 le 3,688 le 49,499 le Weighted average local end price for CLZ/non CLZ // Nationally averaged cost 751.67 Page 52 Section 7 – Review of Access Markets Section 7.6.1 - TISBO (up to and including 8Mbit/s) (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average Proportion price per included in price list calculation Average price £ £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ (sx) n/a n/a n/a 562.17 3,290.74 2,183.32 8,590.39 (sx) n/a n/a n/a 2,053.74 2,053.74 4,015.24 4,015.24 3,667.69 3,667.69 13,415.93 13,415.93 (sx) (sx) n/a n/a n/a n/a n/a n/a 700.00 3,944.50 3,603.34 13,108.81 Restated for the year ended 31 March 2012 (h) Internal SDSL 8.00 External Radio Backhaul Service - sub 2Mbit/s connections External Radio Backhaul Service - sub 2Mbit/s rentals Internal Radio Backhaul Service - 2Mbit/s connections External Radio Backhaul Service - 2Mbit/s connections Internal Radio Backhaul Service - 2Mbit/s rentals External Radio Backhaul Service - 2Mbit/s rentals External Netstream 16 LL 2Mbit/s connections - 122 circuits 19.00 19 5.00 1 5 114.00 41 114 (ux) 666 circuits 2,505 circuits (ux) (ux) 0 14.00 14 (ux) (sx) n/a n/a n/a - 0 (ux) (sx) n/a n/a n/a 4.00 3 4 (ux) (ux) (sx) (sx) - 0 14.00 1 14 (un) (un) (un) (un) Estimated matched cost of £1.2m (*) Estimated matched cost of £13.5m (*) 1.00 4 1 (un) (un) (un) (un) Estimated matched cost of £2.4m (*) Estimated matched cost of £1m (*) - 1.00 1 253 301 554 3.00 1.00 Internal Excess construction charges External Excess construction charges 4.00 TOTAL 0 - Internal Third Party Customer Infrastructure External Third Party Customer Infrastructure Roundings - 41.00 External Netstream 16 LL 2Mbit/s rentals CLZ Equipment depreciation (ux) 1.00 External Netstream 16 LL 2Mbit/s rentals non CLZ Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 8 20 circuits Estimated cost of £0.2m Estimated cost of £0.3m Estimated equipment depreciation of £28.3m Page 53 Section 7 – Review of Access Markets Section 7.6.2 - TISBO (up to and including 8Mbit/s) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) PC rental 2Mbit/s link per km distribution PC rental 64kbit/s link PC rental 2Mbit/s link PC rental 64kbit/s link per km transmission 64kbit/s PC link connection cct provision (y) 2Mbit/s and above PC link connection cct provision PC rental 64kbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) SG & A partial private circuits (q) £/km £/link £/link £/km £/circuit £/circuit £/le £/le £/le £/line £/line £/line £/line £/line % % % Fully Allocated Costs (£) 33.06 168.09 174.32 4.02 1,999.40 5,409.66 392.94 263.18 650.76 9.36 1.82 51.38 7.01 1.80 £0m £25m £31m £ £ £ £ £ £ £ £ £ £ External Netstream 16 LL 2Mbit/s connections Radio Backhaul Service - 2 Mbit/s connections Radio Backhaul Service - sub 2 Mbit/s connections Partial and Private Circuits 2Mbit/s local end Partial and Private Circuits 2Mbit/s distribution Partial and Private Circuits 2Mbit/s - link Partial and Private Circuits 2Mbit/s connections Partial and Private Circuits 64kbit/s local end Partial and Private Circuits 64kbit/s trunk Partial and Private Circuits 64kbit/s distribution Partial and Private Circuits 64kbit/s link Fully Allocated Cost (£) Partial and Private Circuits 64kbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) £ 33.19 168.35 175.18 4.02 4.03 1,931.28 2,684.72 5,410.17 5,408.61 5,403.00 392.08 24.52 464.90 2.25 0.16 12.36 0.62 0.43 9.36 1.82 51.40 7.02 1.81 0.01 29.68 7.83 0.10 0.26 30.74 100.64 20.52 2.90 6.16 39.91 29.68 86.21 34.00 1,960.96 176.18 4.12 4.29 494.23 5,510.81 195.71 36.09 551.31 2,714.40 5,494.82 5,437.00 Page 54 Section 7 – Review of Access Markets Section 7.6.2 - TISBO (up to and including 8Mbit/s) calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) PC rental 2Mbit/s link per km distribution PC rental 64kbit/s link PC rental 2Mbit/s link PC rental 64kbit/s link per km transmission 64kbit/s PC link connection cct provision (y) 2Mbit/s and above PC link connection cct provision PC rental 64kbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) SG & A partial private circuits (q) SG & A private circuits (q) £/km £/link £/link £/km £/circuit £/circuit £/le £/le £/le £/line £/line £/line £/line £/line % % % % Fully Allocated Costs (£) (b) (ao) (ux) (sx) (un) (*) (d) (y) (q) (h) 24.71 126.34 140.33 2.37 1,961.11 3,918.86 324.10 355.11 856.16 9.66 2.04 46.31 6.49 1.71 £14m £45m £28m £6m £ £ £ £ £ £ £ £ £ £ External Netstream 16 LL 2Mbit/s connections Radio Backhaul Service - 2 Mbit/s connections Radio Backhaul Service - sub 2 Mbit/s connections Partial and Private Circuits 2Mbit/s - local end Partial and Private Circuits 2Mbit/s distribution Partial and Private Circuits 2Mbit/s - link Partial and Private Circuits 2Mbit/s connections Partial and Private Circuits 64kbit/s - local end Partial and Private Circuits 64kbit/s - trunk Partial and Private Circuits 64kbit/s distribution Partial and Private Circuits 64kbit/s - link Fully Allocated Cost (£) Partial and Private Circuits 64kbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) £ 24.82 126.55 139.69 2.37 2.39 1,741.75 3,264.69 3,918.73 3,919.26 3,912.05 322.82 36.66 630.91 2.30 0.18 11.02 0.57 0.41 9.68 2.05 46.44 6.50 1.72 (0.16) 21.44 5.27 5.71 1.42 0.08 0.02 0.18 0.05 22.08 5.26 72.88 17.70 17.13 4.18 2.07 0.50 5.98 27.94 6.82 21.10 4.95 77.73 18.25 25.90 6.55 1,768.46 133.68 2.47 2.62 416.55 4,009.31 160.84 27.39 722.79 3,290.74 4,015.24 3,944.50 See glossary for volume unit descriptors. The price for 64kbit/s enhanced maintenance is weighted to include different 64kbit/s equivalent services. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. This service comprises a large number of volumetrics and prices. This component is attributed on a % basis so no volume or unit cost is derivable. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. Unit costs calculated as a weighted average of the 64kbit PC link connection cct provision & 64kbit PC link connection cct rearrangements. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 55 Section 7 – Review of Access Markets Section 7.7 - TISBO (above 8Mbit/s up to and including 45Mbit/s) The key changes are: Definition TISBO services include: The Charge control moved to RPI+2.25% applied to a single basket. Wholesale terminating segments (PPCs). The remedy of Cost Orientation was removed from all services. LLU backhaul which consists of LLU backhaul trunk and LLU backhaul link. LLU backhaul links are regarded as a symmetric broadband origination service and should therefore be included within the TISBO or AISBO markets, depending on the technology in use – bandwidth considerations being taken into account in the case of the SDH technology. RBS services are now included within the basket. For the High and Very High TISBO markets, the unregulated area CELA has been extended to WECLA (West, East and Central London Area). Trunk has been split into two parts, with national trunk now de-regulated. Netstream 16 Long Line (including the Core Conveyance element). Ofcom has concluded that BT has SMP in the high bandwidth TISBO market outside the Central and East London Area (CELA). Consequently it has imposed regulation on all relevant circuits and technical areas that fall within this market. Key Regulatory Changes Basket Value of X Sub Caps TI Basket. TI-High bandwidth connection and rental (outside CELA). RPI-3.25% (up to 30 Sept 2010); RPI-1.75% (from 1 Oct 2010) RPI-0% sub-cap on sub-basket of TISBO terminating segments. RPI+5% sub-cap on each charge (excluding POH charges). RPI-0% sub-cap on each charge (POH charges only). Point of Connection end and third party end equipment charges. RPI-0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. In December 2008, Ofcom published its Final Statement on the BCMR. Ofcom found BT to continue to have SMP in the high bandwidth TISBO market (but only outside CELA). Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI-X charge control where X is 3.25% on high bandwidth TISBO services as a remedy to its finding of SMP for BT. Note that there is a single overall TI basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. In addition, Ofcom determined starting charges for terminating and trunk segments and required the introduction of separate Point of Handover rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate Point of Handover charges, Ofcom required a corresponding reduction to external local end prices. These controls run from 1 October 2009 to 30 September 2012. Ofcom’s market review statement published 28 March 2013 did not come into effect until 1 April 2013. From 1 October 2012 BT was allowed to increase its TI basket prices by RPI+0% which applied to the end of the financial year on 31 March 2013. On 2 September 2009, Cable & Wireless lodged an appeal with the CAT contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. Ofcom reviewed the Business Connectivity Market during 2012/13 and issued their final statement on 28 March 2013. Ofcom reviewed the Business Connectivity Market during 2012/13 and issued their final statement on 28 March 2013. This will impact the Current Costs Financial Statements 2014. Page 56 Section 7 – Review of Access Markets Section 7.7 - TISBO (above 8Mbit/s up to and including 45Mbit/s) (continued) Summary Market Performance Year 2013 2012 Revenue £m 32 37 Total CCA Operating Costs Return £m £m 19 13 25 12 Return on MCE % 23.3% 19.5% Key Market Changes Within the high bandwidth market there continues to be a fall in demand for traditional TDM as customers migrate to 21CN services like Ethernet. Overall competition and customer demand for alternative technologies is resulting in falling volumes in this market. Price changes in the market took place in October 2012 to enable compliance with the charge control and regulatory obligations. Page 57 Section 7 – Review of Access Markets Section 7.7.1 - TISBO (above 8Mbit/s up to and including 45Mbit/s) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 0 0 8 circuits 40 circuits 48 Average price per price list £ Cost orientation Proportion included in calculation Average price £ FAC £ Unaudited Unaudited (D)LRIC DSAC £ £ 1,922.80 1,922.80 5,504.12 5,504.12 4,890.26 4,890.26 14,148.06 14,148.06 For the year ended 31 March 2013 Service Internal Partial and Private Circuits 34/45Mbit/s - connections External Partial and Private Circuits 34/45Mbit/s - connections Partial and Private Circuits 34/45Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 34/45Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 34/45Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 4 2 3,159.81 225.46 1.00 0.12 3,159.81 26.76 3,186.57 1,403.83 1,137.91 3,160.25 3,159.81 225.46 1.00 0.12 3,159.81 26.42 3,186.23 1,403.83 1,137.91 3,160.25 518.97 2.51 521.48 298.70 198.66 921.51 518.97 2.51 521.48 298.70 198.66 921.51 2,918.93 202.45 3,121.38 3,793.72 1,503.66 7,620.61 2,918.93 202.45 3,121.38 3,793.72 1,503.66 7,620.61 n/a n/a n/a 1,104 links 781 links 518.97 2.51 11 518.97 2.51 6 1.00 1.00 10,676 km 2,918.93 225.46 5 1.00 1.00 20,232 km 1.00 0.90 1,615 le Local end fixed charge per year Enhanced maintenance fixed charge per year Total External 3 897 le Netstream 16 LL 45Mbit/s rentals 0 (ux) (sx) Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 0 1 (ux) (ux) (sx) (sx) Equipment depreciation 0 Roundings - TOTAL 2,918.93 225.46 1.00 0.90 Estimated cost of £0.2m Estimated cost of £0.5m Estimated equipment depreciation of £1.8m 32 Page 58 Section 7 – Review of Access Markets Section 7.7.1 - TISBO (above 8Mbit/s up to and including 45Mbit/s) (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 0 0 14 circuits 92 circuits 106 Average price per price list £ Cost orientation Proportion included in calculation Average price £ FAC £ Unaudited Unaudited (D)LRIC DSAC £ £ 1,837.79 1,837.79 4,003.25 4,003.25 3,656.79 3,656.79 13,363.83 13,363.83 3,255.26 23.87 3,279.13 1,140.99 936.27 2,623.61 3,255.26 23.87 3,279.13 1,140.99 936.27 2,623.61 511.05 2.51 513.56 222.56 145.78 612.21 511.05 2.51 513.56 222.56 145.78 612.21 2,748.50 201.36 2,949.86 5,074.32 1,510.96 9,587.26 2,748.50 201.36 2,949.86 5,074.32 1,510.96 9,587.26 n/a n/a n/a Restated for the year ended 31 March 2012 (h) Service Internal Partial and Private Circuits 34/45Mbit/s - connections External Partial and Private Circuits 34/45Mbit/s - connections Partial and Private Circuits 34/45Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 4 1,328 links Main link fixed charge per year Enhanced maintenance fixed charge per year Total External 3 771 links Partial and Private Circuits 34/45Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External 3,255.26 222.02 3,255.26 222.02 511.05 2.51 14 1.00 0.11 1.00 1.00 26,860 km 511.05 2.51 6 1.00 0.11 1.00 1.00 12,397 km Partial and Private Circuits 34/45Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 6 1,964 le Local end fixed charge per year Enhanced maintenance fixed charge per year Total External 3 891 le Netstream 16 LL 45Mbit/s rentals 0 (ux) (sx) Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 0 1 (ux) (ux) (sx) (sx) Equipment depreciation 0 Roundings TOTAL 2,748.50 222.02 2,748.50 222.02 1.00 0.91 1.00 0.91 Estimated cost of £0.2m Estimated cost of £0.5m Estimated equipment depreciation of £3.8m 37 Page 59 Section 7 – Review of Access Markets Section 7.7.2 - TISBO (above 8Mbit/s up to and including 45Mbit/s) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Unit (d) PC rental 34Mbit/s link per km distribution PC rental 34Mbit/s link 2Mbit/s and above PC link connection cct provision PC rental 34Mbit/s link local end Edge Ethernet ports (q) MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) SG & A partial private circuits (q) £/km £/link £/circuit £/le % % % % Fully Allocated Costs (£) 273.05 1,246.82 5,409.66 3,553.49 £9m £0m £25m £31m Partial and Private Circuits 34/45Mbit/s local end £ Partial and Private Circuits 34/45Mbit/s distribution £ Components Partial and Private Circuits 34/45Mbit/s - link Fully Allocated Cost (£) Partial and Private Circuits 34/45Mbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) £ £ 273.04 1,246.81 5,409.52 3,508.60 0.01 0.26 94.60 156.75 25.66 131.54 153.58 5,504.12 1,403.83 298.70 3,793.72 Page 60 Section 7 – Review of Access Markets Section 7.7.2 - TISBO (above 8Mbit/s up to and including 45Mbit/s) calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) Unit (d) PC rental 34Mbit/s link per km distribution PC rental 34Mbit/s link 2Mbit/s and above PC link connection cct provision PC rental 34Mbit/s link local end Edge Ethernet ports (q) MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) SG & A partial private circuits (q) SG & A private circuits (q) £/km £/link £/circuit £/le % % % % % Fully Allocated Costs (£) (b) (ux) (sx) (d) (q) (h) 198.78 991.89 3,918.86 4,901.33 £5m £14m £45m £28m £6m Partial and Private Circuits 34/45Mbit/s local end £ Partial and Private Circuits 34/45Mbit/s distribution £ Components Partial and Private Circuits 34/45Mbit/s - link Fully Allocated Cost (£) Partial and Private Circuits 34/45Mbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) £ £ 198.77 991.86 3,918.11 4,809.68 (0.07) (2.73) 121.94 29.99 19.08 4.71 127.97 109.61 27.06 4,003.25 1,140.99 222.56 5,074.32 68.83 16.31 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 61 Section 7 – Review of Access Markets Section 7.8 - TISBO (above 45Mbit/s up to and including 155Mbit/s) Definition • RBS services are now included within the basket. TISBO services include: • For the High and Very High TISBO markets, the unregulated area CELA has been extended to WECLA (West, East and Central London area). • Trunk has been split into two parts, with national trunk now de-regulated. Wholesale terminating segments (PPCs). LLU backhaul which consists of LLU backhaul trunk and LLU backhaul link. LLU backhaul links are regarded as a symmetric broadband origination service and should therefore be included within the TISBO or AISBO markets, depending on the technology in use – bandwidth considerations being taken into account in the case of the SDH technology. Netstream 16 Long Line (including the Core Conveyance element). These changes will be effective for the Current Costs Financial Statements 2014. Ofcom has concluded that BT has SMP in the very high bandwidth TISBO market outside CELA. Consequently, it has imposed regulation on all relevant circuits and technical areas that fall within these markets, including RBS backhaul circuits. Basket Value of X Sub Caps TI Basket Very high bandwidth connection and rental (outside CELA). RPI-3.25% (up to 30 Sept 2010); RPI-1.75% (from 1 Oct 2010) RPI–0% sub-cap on sub-basket of TISBO terminating segments. RPI+5% sub-cap on each charge (excluding POH charges). RPI–0% sub-cap on each charge (POH charges only). Point of Connection end and third party end equipment charges. RPI-0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. Key Regulatory Changes In December 2008 Ofcom published its Final Statement on the BCMR. Ofcom found BT to continue to have SMP in the very high bandwidth TISBO market (but only outside CELA). Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI-X charge control where X is 3.25% on very high bandwidth TISBO services as a remedy to its finding of SMP for BT. Note that there is a single overall TI basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. In addition, Ofcom determined starting charges for terminating and trunk segments and required the introduction of separate Point of Handover rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate Point of Handover charges, Ofcom required a corresponding reduction to external local end prices. These controls run from 1 October 2009 to 30 September 2012. The values of X in the charge control apply to BT’s prices after these adjustments have been made. Summary Market Performance On 2 September 2009, Cable & Wireless lodged an appeal with the CAT contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. Year 2013 2012 Ofcom reviewed the Business Connectivity Market during 2012/13 and issued their final statement on 28 March 2013. The key changes are: • The Charge control moved to RPI+2.25% applied to a single basket. • The remedy of Cost Orientation was removed from all services. Page 62 Revenue £m 50 50 Total CCA Operating Costs Return £m £m 23 27 19 31 Return on MCE % 35.5% 52.6% Section 7 – Review of Access Markets Section 7.8 - TISBO (above 45Mbit/s up to and including 155Mbit/s) (continued) Key Market Changes Within the very high bandwidth market there continues to be a fall in demand for traditional TDM circuits as customers continue to migrate to 21CN services like Ethernet. Overall competition and customer demand for alternative technologies is resulting in falling volumes in this market. Price changes in the market took place in October 2012 to enable compliance with the charge control and regulatory obligations. Page 63 Section 7 – Review of Access Markets Section 7.8.1 - TISBO (above 45Mbit/s up to and including 155Mbit/s) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 0 0 8 circuits 7 circuits 15 Average price per price list £ Cost orientation Proportion included in calculation Average price £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ 2,175.77 2,175.77 5,517.87 5,517.87 4,901.57 4,901.57 14,200.22 14,200.22 For the year ended 31 March 2013 Service Internal Partial and Private Circuits 140/155Mbit/s - connections External Partial and Private Circuits 140/155Mbit/s - connections Partial and Private Circuits 140/155Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 0 0 6 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 140/155Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 1 6 1 12 Netstream 16 LL 155Mbit/s rentals TOTAL 1 12 6,290.61 5,084.74 13,785.12 9,447.51 422.98 1.00 0.41 9,447.51 175.39 9,622.90 6,290.61 5,084.74 13,785.12 458.99 4.31 463.30 543.50 324.70 1,808.97 458.99 4.31 463.30 543.50 324.70 1,808.97 665 links 92 links 1,128 km 10,817.41 422.98 1.00 0.63 10,817.41 266.32 11,083.73 6,538.84 3,755.26 13,715.99 10,817.41 422.98 1.00 0.63 10,817.41 266.32 11,083.73 6,538.84 3,755.26 13,715.99 n/a n/a n/a 1,077 le 103 le 16 16 (ux) (sx) 1 6 1 (ux) (ux) (sx) (sx) 0 31 1.00 1.00 1 6 1 - 1.00 1.00 13,924 km 1 Equipment Depreciation Roundings 9,447.51 188.93 9,636.44 458.99 4.31 Local end fixed charge per year Enhanced maintenance fixed charge per year Total External Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 1 1.00 0.45 458.99 4.31 6 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 140/155Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 6 9,447.51 422.98 1 - 19 50 Estimated cost of £1.7m Estimated cost of £0.1m Estimated equipment depreciation of £0.5m Page 64 Section 7 – Review of Access Markets Section 7.8.1 - TISBO (above 45Mbit/s up to and including 155Mbit/s) (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Annex 11 Detailed service analysis Revenue £m Non-discrimination Average price per Volume Unit (b) price list £ Cost orientation Proportion included in calculation Average price £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ 2,080.48 2,080.48 4,015.77 4,015.77 3,668.17 3,668.17 13,418.38 13,418.38 Restated for the year ended 31 March 2012 (h) Service Internal Partial and Private Circuits 140/155Mbit/s - connections External Partial and Private Circuits 140/155Mbit/s - connections Partial and Private Circuits 140/155Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 0 0 7 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 140/155Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 12 1.00 0.42 9,081.80 175.48 9,257.28 4,623.78 3,784.21 10,148.58 9,081.80 416.52 1.00 0.42 9,081.80 175.48 9,257.28 4,623.78 3,784.21 10,148.58 451.92 4.31 456.23 402.18 233.26 1,139.90 451.92 4.31 456.23 402.18 233.26 1,139.90 759 links 79 links 7 16,368 km 1 1,302 km 12 10,000.66 416.52 1.00 0.63 10,000.66 264.18 10,264.84 7,292.92 4,160.85 14,762.21 10,000.66 416.52 1.00 0.63 10,000.66 264.18 10,264.84 7,292.92 4,160.85 14,762.21 n/a n/a n/a 1,191 le 1 15 (ux) 91 le (sx) 0 6 0 (ux) (ux) (sx) (sx) 0 - - 1.00 1.00 1 6 32 1.00 1.00 15 Equipment Depreciation TOTAL 9,081.80 416.52 451.92 4.31 1 Netstream 16 LL 155Mbit/s rentals Roundings 1 6 circuits 7 circuits 13 451.92 4.31 7 Local end fixed charge per year Enhanced maintenance fixed charge per year Total External Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 7 1 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 140/155Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 0 0 1 - 17 50 Estimated cost of £1.3m Estimated cost of £0.4m Estimated equipment depreciation of £0.4m Page 65 Section 7 – Review of Access Markets Section 7.8.2 - TISBO (above 45Mbit/s up to and including 155Mbit/s) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Components Unit (d) PC rental 140Mbit/s link per km distribution PC rental 140Mbit/s link 2Mbit/s and above PC link connection cct provision PC rental 140Mbit/s link local end Edge Ethernet ports (q) MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) SG & A partial private circuits (q) £/km £/link £/circuit £/le % % % % Fully Allocated Costs (£) 520.20 5,803.25 5,409.66 5,989.94 £9m £0m £25m £31m Partial and Private Circuits 140/155Mbit/s link Partial and Private Circuits 140/155Mbit/s distribution Partial and Private Circuits 140/155Mbit/s local end Fully Allocated Cost (£) Partial and Private Circuits 140/155Mbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) £ £ £ £ 520.70 5,816.00 5,410.87 5,861.94 0.04 1.05 107.00 473.52 22.80 131.54 545.36 5,517.87 6,290.61 543.50 6,538.84 Page 66 Section 7 – Review of Access Markets Section 7.8.2 - TISBO (above 45Mbit/s up to and including 155Mbit/s) calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) Unit (d) PC rental 140Mbit/s link per km distribution PC rental 140Mbit/s link 2Mbit/s and above PC link connection cct provision PC rental 140Mbit/s link local end Edge Ethernet ports (q) MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) SG & A partial private circuits (q) SG & A private circuits (q) £/km £/link £/circuit £/le % % % % % Fully Allocated Costs (£) (b) (ux) (sx) (d) (q) (h) 381.01 4,276.36 3,918.86 6,725.65 £5m £14m £45m £28m £6m Partial and Private Circuits 140/155Mbit/s local end £ Components Partial and Private Circuits 140/155Mbit/s distribution Fully Allocated Cost (£) Partial and Private Circuits 140/155Mbit/s link Average cost per unit (from annex 15) Partial and Private Circuits 140/155Mbit/s connections Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) £ £ £ 381.05 4,206.41 3,919.38 6,689.37 (0.30) (11.23) 77.54 18.85 342.90 86.00 16.89 4.24 127.97 380.09 95.49 4,015.77 4,623.78 402.18 7,292.92 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 67 Section 7 – Review of Access Markets Section 7.9 - AISBO (up to and including 1Gbit/s) Definition Summary Market Performance AISBO services include: Total CCA Operating Costs Return £m £m 400 403 510 215 Return on MCE % 30.8% 16.2% Wholesale Extension Services (WES) Backhaul Extension Services (BES) Backhaul Network Services (BNS) Openreach Network Backhaul Services (ONBS) Key Market Changes Ethernet Backhaul Direct (EBD) Ethernet Access Direct (EAD) Wholesale End to End Ethernet Services (WEES) There was strong growth in the supply of EAD access products, while volumes of WES products decreased overall. The main drivers of growth were mobile operators, customers’ requirements to migrate from TDM products, and growing demand for high speed Ethernet connectivity from corporate and CPs. Year 2013 2012 Ofcom concluded in the BCMR that BT has SMP in the wholesale AISBO market (UK excluding Hull) and, as such, it is appropriate that regulation be imposed on all bandwidths that fall within this market. These products are covered by the Undertakings obligations and as such will be managed out of Openreach. Key Regulatory Changes WES, WEES and BES are specifically covered by the Undertakings, and as such are managed out of Openreach. BNS, ONBS, EAD and EBD are products which have been developed since the Undertakings were agreed but are also covered by these obligations and as such are also managed out of Openreach. All these products, with the exception of AISBO circuits above 1Gbit/s, fell within a currently regulated market during the 2012/13 year and continued to be subject to a cost orientation pricing regime as specified by the relevant SMP conditions in the BCMR published 8 December 2008. Ofcom published the Leased Line Charge Control statement on 3 July 2009 in which they introduced RPI-7% charge controls for low bandwidth AISBO services. These controls were effective to 30 September 2012. Openreach made further price reductions on certain 1Gbit/s Ethernet products with effect from 1 October 2012. Ofcom reviewed the Business Connectivity Market during 2012/13 and have issued their final statement on 28 March 2013 which will be effective for the Current Cost Financial Statements 2014. The Key changes are: Ofcom identified two separate geographic markets that Openreach operate within - WECLA and UK outside of WECLA and Hull. Ofcom identified a new market for Multiple Interface Symmetric Broadband Origination (MISBO) with regulatory remedies outside of WECLA. Page 68 Revenue £m 803 725 Section 7 – Review of Access Markets Section 7.9.1 - AISBO (up to and including 1Gbit/s) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Service Wholesale extension services 10Mbit/s rentals - Internal Wholesale extension services 10Mbit/s rentals - External 35 Wholesale extension services 100Mbit/s rentals - Internal Wholesale extension services 100Mbit/s rentals - External 45 Wholesale extension services 1000Mbit/s rentals - Internal Wholesale extension services 1000Mbit/s rentals - External 18 Wholesale extension services other bandwidth rentals - Internal Wholesale extension services other bandwidth rentals - External 29 35 29 21,109 le 17,744 le 38,853 1,653.07 1,642.08 1,623.34 1,623.34 886.75 886.75 4,090.61 4,090.61 35 45 35 20,509 le 16,043 le 36,552 2,203.91 2,152.50 1,708.91 1,708.91 965.52 965.52 4,321.26 4,321.26 14 18 14 3,387 le 2,688 le 6,075 5,320.67 5,164.13 3,017.69 3,017.69 1,985.74 1,985.74 7,740.79 7,740.79 0 9 0 (ux) le (ux) le (sx) (sx) 1,165.07 1,293.16 459.63 573.38 3,011.80 3,322.92 22 22 5,923 le 3,762.41 2,923.44 1,766.57 6,607.38 6 6 3,545 le 1631.71 1,904.99 919.14 4,051.95 9 Backhaul extension services 1000Mbit/s rentals - External Backhaul extension services other bandwidth rentals - External Other internal Ethernet rentals Other internal Ethernet connections 8 1 0 8 1 5,157 ccts (ux) 1617.09 (sx) (ux) (ux) (ux) (ux) (ux) (ux) Other external Ethernet rentals Other external Ethernet connection 0 1 5 1 5 6,523 ccts (ux) 139.76 (sx) (ux) (ux) (ux) (ux) (ux) (ux) Page 69 Section 7 – Review of Access Markets Section 7.9.1 - AISBO (up to and including 1Gbit/s) (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 EAD Local Access 10Mbit/s rentals - Internal EAD Local Access 10Mbit/s rentals - External 18 EAD Local Access 100Mbit/s rentals - Internal EAD Local Access 100Mbit/s rentals - External 41 EAD Local Access 1000Mbit/s rentals - Internal EAD Local Access 1000Mbit/s rentals - External 12 EAD Other 10Mbit/s rentals - Internal EAD Other 10Mbit/s rentals - External 11 EAD Other 100Mbit/s rentals - Internal EAD Other 100Mbit/s rentals - External 34 EAD Other 1000Mbit/s rentals - Internal EAD Other 1000Mbit/s rentals - External 65 EAD Local Access 10Mbit/s connections - Internal EAD Local Access 10Mbit/s connections - External 5 EAD Local Access 100Mbit/s connections - Internal EAD Local Access 100Mbit/s connections - External 14 EAD Local Access 1000Mbit/s connections - Internal EAD Local Access 1000Mbit/s connections - External 5 EAD Other 10Mbit/s connections - Internal EAD Other 10Mbit/s connections - External 2 EAD Other 100Mbit/s connections - Internal EAD Other 100Mbit/s connections - External 6 EAD Other 1000Mbit/s connections - Internal EAD Other 1000Mbit/s connections - External 15 4.000 18 4 9,103 ccts 2,202 ccts 11,305 2,016.09 1,899.91 1,840.31 1,838.89 1,157.93 1,157.02 4,576.77 4,572.31 12.000 41 12 18,482 ccts 5,534 ccts 24,016 2,201.49 2,142.60 1,893.20 1,892.48 1,193.56 1,193.09 4,732.49 4,730.22 2.000 12 2 2,418 ccts 369 ccts 2,787 4,916.61 4,697.94 2,589.88 2,587.21 1,700.22 1,698.50 6,690.27 6,681.91 9 11 9 3,588 ccts 2,926 ccts 6,514 3,169.20 3,094.86 2,999.39 3,024.88 1,607.91 1,617.48 7,563.63 7,628.61 22.000 34 22 8,936 ccts 6,028 ccts 14,964 3,781.23 3,664.85 3,123.86 3,166.26 1,672.46 1,688.41 7,906.30 8,014.43 23.000 65 23 7,208 ccts 2,709 ccts 9,917 8,954.36 8,654.78 4,725.63 4,747.10 2,535.48 2,542.79 12,207.35 12,260.43 2.000 5 2 4,467 ccts 1,492 ccts 5,959 1,150.18 1,093.71 948.42 947.73 416.71 416.09 2,951.11 2,949.01 6.000 14 6 7,369 ccts 3,031 ccts 10,400 1,929.32 1,893.43 957.93 957.49 425.27 424.88 2,979.92 2,978.60 1.000 5 1 2,763 ccts 282 ccts 3,045 1,742.97 2,388.09 955.66 963.52 423.23 430.31 2,973.04 2,996.89 2 2 2 1,942 ccts 1,763 ccts 3,705 1,070.59 1,016.87 947.45 946.80 415.84 415.25 2,948.16 2,946.19 7.000 6 7 3,418 ccts 3,511 ccts 6,929 1,882.84 1,880.25 957.36 957.33 424.76 424.73 2,978.20 2,978.10 8.000 15 8 5,008 ccts 2,045 ccts 7,053 3,022.86 4,037.98 971.26 983.64 437.28 448.44 3,020.36 3,057.91 Page 70 Section 7 – Review of Access Markets Section 7.9.1 - AISBO (up to and including 1Gbit/s) (continued) Detailed service analysis Non-discrimination Revenue £m 98 Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Ethernet Backhaul Direct rentals - External Ethernet Backhaul Direct connections - External Main link rental charges - Internal Main link rental charges - External 15 2 15 2 1,788 ccts 477 ccts 2,265 87 98 87 274,004 fibre km 239,368 fibre km 513,372 98 Support Service Equipment depreciation Excess construction charges - Internal Excess construction charges - External Roundings TOTAL Internal EBD rentals Internal EBD connections 8,170.88 3,606.29 5,006.67 962.76 3,566.16 425.68 19,787.24 3,019.29 357.64 365.36 138.76 138.76 51.37 51.37 607.81 607.81 0 35 10 35 10 - 2 2 477 326 Estimated equipment depreciation of £5.2m (ux) (ux) 803 3,965 ccts 1,168 ccts Page 71 (sx) (sx) Estimated matched cost of £22.9m (*) Estimated matched cost of £6.6m (*) Section 7 – Review of Access Markets Section 7.9.1 - AISBO (up to and including 1Gbit/s) (Continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service Wholesale extension services 10Mbit/s rentals - Internal Wholesale extension services 10Mbit/s rentals - External 46 Wholesale extension services 100Mbit/s rentals - Internal Wholesale extension services 100Mbit/s rentals - External 58 Wholesale extension services 1000Mbit/s rentals - Internal Wholesale extension services 1000Mbit/s rentals - External 25 Wholesale extension services other bandwidth rentals - Internal Wholesale extension services other bandwidth rentals - External 10 Wholesale extension services connections - Internal Wholesale extension services connections - External 34 46 34 28,240 le 20,888 le 49,128 1,645.09 1,638.87 2,109.64 2,109.64 1,020.03 1,020.03 4,339.33 4,339.33 38 58 38 26,348 le 17,582 le 43,930 2,188.58 2,141.53 2,248.42 2,248.42 1,105.68 1,105.68 4,662.05 4,662.05 15 25 15 4,289 le 2,764 le 7,053 5,808.98 5,483.79 3,786.33 3,786.33 2,284.91 2,284.91 8,049.64 8,049.64 3 10 3 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) 4 1 4 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) 1 Page 72 Section 7 – Review of Access Markets Section 7.9.1 - AISBO (up to and including 1Gbit/s) (Continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Backhaul extension services 1000Mbit/s rentals - External Backhaul extension services other bandwidth rentals - External Backhaul extension services other bandwidth connections - External Other internal Ethernet rentals Other internal Ethernet connections 19 5,385 le 3,520.92 3,665.61 1,971.64 7,020.31 7 2 7 2 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) 7 4 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) 2 2 2 2 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) 6 16 6 6,531 ccts 2,125 ccts 8,656 2,503.77 2,808.63 3,042.89 3,419.92 1,592.37 1,733.47 6,219.59 6,997.43 17.000 48 17 17,054 ccts 5,667 ccts 22,721 2,823.63 2,972.40 3,310.61 3,481.91 1,739.77 1,803.91 6,835.61 7,189.10 10.000 49 10 4,983 ccts 1,069 ccts 6,052 9,881.25 9,235.53 5,936.12 6,001.84 3,316.06 3,338.62 12,869.38 13,000.09 4 10 4 6,307 ccts 2,927 ccts 9,234 1,548.55 1,516.58 1,575.45 1,574.46 1,194.79 1,193.87 4,939.67 4,937.59 11.000 23 11 11,673 ccts 5,663 ccts 17,336 1,935.80 1,898.60 1,579.83 1,578.78 1,198.83 1,197.85 4,950.82 4,948.59 6.000 20 6 5,247 ccts 1,621 ccts 6,868 3,769.34 3,857.89 1,600.51 1,600.93 1,217.90 1,218.27 5,003.40 5,004.98 12 1 12 1 1,488 ccts 144 ccts 1,632 8,136.13 4,670.31 9,456.95 1,610.23 5,557.18 1,210.46 20,087.88 5,025.64 7 4 Other external Ethernet rentals Other external Ethernet connections Ethernet Access Direct 10Mbit/s rentals - Internal Ethernet Access Direct 10Mbit/s rentals - External 16 Ethernet Access Direct 100Mbit/s rentals - Internal Ethernet Access Direct 100Mbit/s rentals - External 48 Ethernet Access Direct 1000Mbit/s rentals - Internal Ethernet Access Direct 1000Mbit/s rentals - External 49 Ethernet Access Direct 10Mbit/s connections - Internal Ethernet Access Direct 10Mbit/s connections - External 10 Ethernet Access Direct 100Mbit/s connections - Internal Ethernet Access Direct 100Mbit/s connections - External 23 Ethernet Access Direct 1000Mbit/s connections - Internal Ethernet Access Direct 1000Mbit/s connections - External 20 Ethernet Backhaul Direct rentals - External Ethernet Backhaul Direct connections - External 19 Page 73 Section 7 – Review of Access Markets Section 7.9.1 - AISBO (up to and including 1Gbit/s) (Continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) 84 75 243,360 fibre km 211,439 fibre km 454,799 Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Main link rental charges - Internal Main link rental charges - External 84 75 Support Service Equipment depreciation Excess construction charges - Internal Excess construction charges - External Roundings TOTAL 344.01 356.61 0 44 - 445 13 44 13 1 (1) 280 725 140.34 140.34 28.08 28.08 485.98 485.98 Estimated equipment depreciation of £5.2m (ux) (ux) (sx) (sx) Page 74 Estimated matched cost of £29m (*) Estimated matched cost of £8.3m (*) Section 7 – Review of Access Markets Section 7.9.2 - AISBO (up to and including 1Gbit/s) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) Wholesale & LAN extension services fibre etc Backhaul extension services fibre etc Ethernet Electronics Ethernet main links 21CN Backhaul Link & Length Access Cards (other services) (q) Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) £/le £/le £/le £/le £/le % % % £/le 2,564.33 1,094.43 527.23 113.98 7,423.01 £25m £29m £17m £112m Fully Allocated Costs (£) £ £ £ £ £ £ 1,124.82 1,100.47 1,201.02 468.79 523.55 1,199.46 99.65 1,078.60 1,165.01 99.65 1,062.56 465.86 521.66 711.23 528.11 5.62 10.10 14.01 56.25 10.10 18.54 562.48 10.10 44.63 562.48 10.10 7.60 263.52 10.10 3.30 1,623.34 1,708.91 3,017.69 2,923.44 £ £ £ £ £ £ £ £ Ethernet Access Direct 100Mbit/s rentals External Ethernet Access Direct 100Mbit/s rentals Internal Ethernet Access Direct 10Mbit/s rentals External Ethernet Access Direct 10Mbit/s rentals Internal EAD LA 1000 External Rentals EAD LA 1000 Internal Rentals EAD LA 100 External Rentals EAD LA 100 Internal Rentals EAD LA 10 External Rentals EAD LA 10 Internal Rentals Other internal Ethernet rental Backhaul extension services other bandwidth rental - External Backhaul extension services 1000Mbit/s rentals - External Wholesale extension services 1000Mbit/s rentals Fully Allocated Cost (£) Wholesale extension services 100Mbit/s rentals Average cost per unit (from annex 15) Wholesale extension services 10Mbit/s rentals Alternative interface symmetric broadband origination (up to and including 1Gbit/s) £ 986.89 986.21 987.97 987.63 1,003.85 1,002.57 2,138.65 2,164.61 2,208.60 2,251.74 814.80 814.80 814.80 814.80 972.13 972.13 814.80 814.80 814.80 814.80 20.20 13.74 5.62 20.20 12.80 5.62 20.20 12.06 56.25 20.20 13.98 56.25 20.20 13.60 562.48 20.20 31.22 562.48 20.20 29.83 5.62 20.20 20.12 5.62 20.20 19.65 56.25 20.20 24.01 56.25 20.20 23.27 1,904.99 1,794.94 1,840.31 1,838.89 1,893.20 1,892.48 2,589.88 2,587.21 2,999.39 3,024.88 3,123.86 3,166.26 For the year ended 31 March 2013 £ Components Unit (d) Wholesale & LAN extension services fibre etc Ethernet Electronics Ethernet main links 21CN Backhaul Link & Length Access Cards (other services) (q) Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) £/le £/le £/fibre km £/circuit % % % % Fully Allocated Costs (£) 3,113.97 972.13 £ 3,137.34 972.13 £ £ 199.30 6.72 199.30 6.39 £ 199.30 11.28 £ 199.30 11.07 £ 199.30 10.19 £ 199.30 13.96 £ 199.30 6.26 £ 199.30 5.94 £ £ 199.30 11.01 199.30 10.99 £ £ 199.30 17.67 199.30 23.61 £ £ 97.34 Main link rental charges Ethernet Backhaul Direct connections External Ethernet Backhaul Direct rentals - External Ethernet Access Direct 1000Mbit/s connections External Ethernet Access Direct 1000Mbit/s connections Internal Ethernet Access Direct 100Mbit/s connections External Ethernet Access Direct 100Mbit/s connections Internal Ethernet Access Direct 10Mbit/s connections External Ethernet Access Direct 10Mbit/s connections Internal EAD LA 1000 External Connections EAD LA 1000 Internal Connections EAD LA 100 External Connections EAD LA 100 Internal Connections EAD LA 10 External Connections EAD LA 10 Internal Connections Fully Allocated Cost (£) Ethernet Access Direct 1000Mbit/s rentals External Ethernet Access Direct 1000Mbit/s rentals Internal Alternative interface symmetric broadband origination (up to and including 1Gbit/s) £ 199.30 24.06 113.97 4,872.62 562.48 20.20 56.85 562.48 20.20 54.95 4,725.63 4,747.10 7.30 735.10 6.94 735.10 12.25 735.10 12.02 735.10 11.07 735.10 15.16 735.10 6.79 735.10 6.46 735.10 11.95 735.10 11.94 735.10 19.19 735.10 25.63 735.10 948.42 947.73 957.93 957.49 955.66 963.52 947.45 946.80 957.36 957.33 971.26 983.64 Page 75 20.20 16.51 5,006.67 21.08 7.28 735.10 0.73 962.76 138.76 Section 7 – Review of Access Markets Section 7.9.2 - AISBO (up to and including 1Gbit/s) calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Wholesale & LAN extension services electronics Wholesale & LAN extension services fibre etc Backhaul extension services electronics Backhaul extension services fibre etc Ethernet main links 21CN Backhaul Link & Length MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) £/le £/le £/le £/le £/fibre km £/circuit % % % % % 759.26 3,004.15 363.76 1,531.33 81.21 3,274.88 £14m £45m £45m £20m £124m Fully Allocated Costs (£) 0 £ £ £ £ 356.53 1,685.27 368.76 1,720.37 981.31 1,754.18 9.40 37.18 21.26 94.01 37.18 28.10 940.08 37.18 73.58 940.08 37.18 10.84 2,109.64 2,248.42 3,786.33 3,665.61 169.81 966.38 1,541.32 £ £ 721.96 721.96 2,214.06 2,589.42 Ethernet Access Direct 1000Mbit/s rentals - Internal Ethernet Access Direct 100Mbit/s rentals - External Ethernet Access Direct 100Mbit/s rentals - Internal Ethernet Access Direct 10Mbit/s rentals - External Ethernet Access Direct 10Mbit/s rentals - Internal Wholesale extension services 1000Mbit/s rentals Wholesale extension services 100Mbit/s rentals Wholesale extension services 10Mbit/s rentals Average cost per unit (from annex 15) Fully Allocated Cost (£) Backhaul extension services 1000Mbit/s rentals - External Alternative interface symmetric broadband origination (up to and including 1Gbit/s) £ £ 721.96 2,310.80 721.96 2,481.29 915.63 3,011.84 18.80 74.36 15.38 188.02 74.36 15.47 188.02 74.36 16.28 1,880.17 74.36 54.12 3,042.89 3,419.92 3,310.61 3,481.91 5,936.12 18.80 74.36 13.71 Restated for the year ended 31 March 2012 (h) Unit (d) Wholesale & LAN extension services electronics Wholesale & LAN extension services fibre etc Backhaul extension services electronics Backhaul extension services fibre etc Ethernet main links 21CN Backhaul Link & Length MSAN-METRO Connectivity Link (q) Access Cards (other services) (q) Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) £/le £/le £/le £/le £/fibre km £/circuit % % % % % (b) (ux) (sx) (*) (d) (q) (h) 915.63 3,081.09 £ £ 19.09 339.62 18.27 339.62 21.35 339.62 £ 20.50 339.62 £ £ £ Main link rental charges Ethernet Backhaul Direct connections - External 31.95 339.62 £ Ethernet Backhaul Direct rentals - External 32.07 339.62 Ethernet Access Direct 100Mbit/s connections - External Ethernet Access Direct 100Mbit/s connections - Internal Ethernet Access Direct 10Mbit/s connections - External £ Ethernet Access Direct 1000Mbit/s connections - External £ Components Fully Allocated Costs (£) Ethernet Access Direct 10Mbit/s connections - Internal Ethernet Access Direct 1000Mbit/s rentals - External Fully Allocated Cost (£) Ethernet Access Direct 1000Mbit/s connections - Internal Alternative interface symmetric broadband origination (up to and including 1Gbit/s) £ 313.31 339.62 9,044.69 48.22 51.08 81.20 7.00 1,880.17 74.36 50.59 6,001.84 8.48 1,208.26 8.31 1,208.26 10.60 1,208.26 10.40 1,208.26 20.56 21.10 1,208.26 1,208.26 1,575.45 1,574.46 1,579.83 1,578.78 1,600.51 1,600.93 74.36 24.59 9,456.95 14.13 1,208.26 1.06 1,610.23 140.34 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. This component is attributed on a % basis so no volume or unit cost is derivable. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 76 Section 7 – Review of Access Markets Section 7.10 - Wholesale Local Access (WLA) Definition Summary Market Performance Ofcom determined in December 2004 and again in October 2010 that BT has SMP in the market for "wholesale local access in the UK excluding the Hull Area". Local Access can be defined as those network components that comprise and constitute metallic (typically copper) local loop access networks, 'cable' access networks or fibre-based local access networks between end-user premises and the facility at which those access networks connect to other communications infrastructure. In practice, this is generally a Main Distribution Frame (for a metallic loop access network), a cable head-end (for a 'cable' access network) or an Optical Distribution Frame (for a fibre-based local access network). Year 2013 2012 Revenue £m 814 759 Total CCA Operating Costs Return £m £m 743 71 616 143 Return on MCE % 2.8% 6.8% Key Market Changes There has been further growth in LLU over the last 12 months, primarily due to external CPs migrating their end users from WLR and SMPF to MPF. In response to the finding that BT had SMP in the WLA market Ofcom imposed a variety of different access remedies. These included maintaining the existing remedies of LLU and Sub-Loop Unbundling (SLU), but also introducing two new remedies known as Virtual Unbundled Local Access (VULA) and Physical Infrastructure Access (PIA). Ofcom regard these new remedies as being important in controlling SMP in the evolving NGA space. VULA allows CPs equivalent access to BT's NGA network by purchasing Generic Ethernet Access (GEA) a "virtually unbundled" product, and PIA enables CPs to build their own NGA networks directly through the purchase of duct and pole sharing from BT. Key Regulatory Changes The previous charge control that applied to LLU services expired on 31 March 2011. In the absence of the new charge control being set by Ofcom from 1 April 2011, Openreach provided a voluntary commitment to Ofcom regarding the prices that it would charge for the period 1 April 2011 until 31 March 2012. These prices were agreed and based upon the cost modelling that was used by Ofcom to calculate the previous charge controls and adjusted to reflect the Competition Appeal Tribunal (CAT) ruling, following the appeal by Carphone Warehouse Group of Ofcom’s 2009 LLU and WLR charge controls statements. On 7 March 2012, Ofcom published a new charge control for LLU services which will apply from 1 April 2012 to 31 March 2014. The new charge control was subsequently appealed by both BT and Sky/TalkTalk Group during 2012 on a range of different issues. Following detailed submissions by all parties and review by the Competition Commission (CC) and CAT some prices were changed with effect from 1 May 2013. In parallel Ofcom has also commenced work on its next charge control which will apply from April 2014. Page 77 Section 7 – Review of Access Markets Section 7.10.1 - Wholesale Local Access (WLA) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale local access Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Service MPF New Provides 81 81 1,725,551 conns 46.92 36.23 31.93 64.41 MPF Single Migrations 21 21 638,910 conns 33.54 30.74 27.33 53.37 5 5 173,930 conns 30.94 21.78 18.75 39.94 MPF Ceases 11 11 442,178 ceases 25.08 20.26 MPF Rentals 537 537 87.41 109.88 Co-mingling New Provides 20 20 2,028 rooms 9,714.74 16,157.35 11,188.84 29,894.19 Co-mingling Rentals 67 67 14,338 hostels 4,670.22 7,756.23 7,377.63 15,810.14 Tie Cables 23 23 348,940 cables 67.18 44.05 22.27 57.11 SMPF New Provides 12 12 353,529 conns 33.54 26.38 23.08 46.98 SMPF Single Migrations 3 3 81,254 conns 33.54 30.21 26.82 52.48 SMPF Bulk Migrations 1 1 20,409 conns 30.68 21.71 18.70 39.69 SMPF Ceases 3 3 111,684 ceases 25.02 20.30 SMPF Rentals 30 30 11.92 8.37 6.93 12.78 - - 814 814 MPF Bulk Migrations Roundings TOTAL 6,143,677 lines 2,497,249 lines Page 78 Section 7 – Review of Access Markets Section 7.10.1 - Wholesale Local Access (WLA) (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale local access Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service MPF New Provides 58 58 1,173,972 conns 49.35 40.27 38.89 74.04 MPF Single Migrations 31 31 768,307 conns 39.79 34.34 33.25 63.51 MPF Bulk Migrations 15 15 410,480 conns 35.84 23.44 22.56 45.18 MPF Ceases 11 11 1,143,533 ceases 9.20 10.14 9.55 22.58 MPF Rentals 451 451 91.50 106.61 64.61 147.65 MPF Room Build 19 19 1,520 rooms 12,793.57 13,712.45 8,017.29 20,463.71 MPF Hostel Rentals 61 61 12,906 hostels 4,720.79 7,064.58 4,598.79 10,670.73 MPF Tie Cables 28 28 325,953 cables 86.89 47.08 26.51 66.63 SMPF New Provides 25 25 633,855 conns 39.79 28.87 27.89 54.19 SMPF Single Migrations 8 8 195,157 conns 39.79 33.64 32.57 62.16 SMPF Bulk Migrations 2 2 58,299 conns 34.13 23.32 22.47 44.83 SMPF Ceases 7 7 581,871 ceases 12.83 10.29 9.70 22.82 SMPF Rentals 43 43 14.70 7.26 6.43 12.40 - - 759 759 Roundings TOTAL 4,927,978 lines 2,930,588 lines Page 79 Section 7 – Review of Access Markets Section 7.10.2 - Wholesale Local Access (WLA) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Components Unit (d) Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance Broadband line testing systems Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) Local Loop Unbundling systems development (q) DSLAM capital/maintenance (q) £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/room £/hostel rental £/hostel rental £/cable % % % % % Fully Allocated Costs (£) 4.50 17.13 9.36 1.82 51.38 7.01 1.80 0.86 0.20 15.10 3.66 2.50 16,133.42 2,859.57 4,884.75 39.91 £29m £17m £112m £32m £195m £ £ £ £ 4.50 24.60 24.81 16.07 17.11 £ £ £ £ £ £ 20.45 £ 24.33 £ 16.07 SMPF Rentals SMPF Ceases SMPF Bulk Migrations SMPF Single Migrations SMPF New Provides Tie Cables Co-mingling Rentals Co-mingling New Provides MPF Rentals MPF Ceases MPF Buk Migrations MPF Single Migrations Fully Allocated Cost (£) MPF New Provides Average cost per unit (from annex 15) Wholesale local access £ 17.19 9.35 2.49 51.35 9.60 3.61 2.21 0.20 15.09 5.01 8.12 0.46 1.77 1.81 0.74 1.15 16,133.77 2,859.49 4,884.62 0.25 5.55 1.33 0.17 4.44 1.32 0.16 4.23 1.32 0.13 1.70 1.32 36.23 30.74 21.78 20.26 0.94 0.18 0.41 1.32 20.55 1.71 1.32 109.88 16,157.35 Page 80 1.32 39.91 0.95 0.14 1.72 1.33 0.13 4.47 1.33 0.12 4.44 1.32 0.11 4.21 1.32 0.09 1.70 1.32 0.19 0.05 0.01 1.33 0.86 7,756.23 44.05 26.38 30.21 21.71 20.30 8.37 0.94 9.86 Section 7 – Review of Access Markets Section 7.10.2 - Wholesale Local Access (WLA) calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance Broadband line testing systems Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Service Centres - Assurance (q) Sales product management (q) Service Centres - Provision (q) Local Loop Unbundling systems development (q) DSLAM capital/maintenance (q) £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/line £/room £/hostel rental £/hostel rental £/cable % % % % % Fully Allocated Costs (£) (b) (d) (q) (h) 6.10 21.32 9.66 2.04 46.31 6.49 1.71 1.17 0.17 18.26 4.52 2.09 13,671.71 2,902.30 4,146.14 41.14 £45m £20m £124m £4m £225m £ 6.10 30.61 £ 30.87 £ 19.99 £ £ £ £ £ 6.87 £ 25.47 £ 30.27 £ 19.98 SMPF Rentals SMPF Ceases SMPF Bulk Migrations SMPF Single Migrations SMPF New Provides MPF Tie Cables MPF Hostel Rentals MPF Room Build MPF Rentals MPF Ceases MPF Buk Migrations MPF Single Migrations Fully Allocated Cost (£) (h) MPF New Provides Average cost per unit (from annex 15) Wholesale local access £ 7.03 9.65 2.54 46.28 8.10 3.43 2.34 0.17 18.25 4.52 8.43 0.37 1.17 1.72 1.17 0.85 13,671.71 2,902.36 4,146.21 0.33 3.07 0.16 0.26 3.05 0.16 0.24 3.05 0.16 0.06 3.05 0.16 40.27 34.34 23.44 10.14 2.51 0.23 0.16 37.50 3.07 0.17 106.61 13,712.45 0.16 41.14 2.52 0.18 3.08 0.16 0.16 3.08 0.16 0.16 3.05 0.16 0.13 3.05 0.16 0.05 3.05 0.16 7,064.58 47.08 28.87 33.64 23.32 10.29 2.51 13.34 See glossary for volume unit descriptors. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 81 0.45 0.06 0.16 1.31 7.26 Section 8 – Review of Other Wholesale Markets Section 8 Review of Other Wholesale Markets Page 82 Section 8 – Review of Other Wholesale Markets Section 8.1 - Financial Performance in Other Wholesale Markets (Annex 8) For the year ended 31 March 2013 Call origination on FPN networks Single transit on FPN networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Wholesale Broadband Access - Market 1 Wholesale Broadband Access - Market 2 Total Other Wholesale Markets Restated for the year ended 31 March 2012 (h) Call origination on FPN networks Single transit on FPN networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Wholesale Broadband Access - Market 1 Wholesale Broadband Access - Market 2 Total Other Wholesale Markets Internal Revenue £m 126 0 10 56 66 0 295 138 External Revenue £m 43 3 33 93 10 3 109 68 Total Revenue £m 169 3 43 149 76 3 404 206 691 362 1,053 Internal Revenue £m 136 0 15 50 75 0 266 171 External Revenue £m 45 4 34 103 15 6 149 71 Total Revenue £m 181 4 49 153 90 6 415 242 713 427 1,140 Operating Costs Depreciation £m £m 94 34 2 1 17 7 81 36 14 13 4 3 242 121 105 49 559 264 Operating Costs Depreciation £m £m 98 41 2 1 18 10 75 41 14 20 5 5 246 108 133 53 591 (h) See Section 2 - Basis of Preparation for explanation of restatement. Page 83 279 Holding (gain)/loss Supp. Dep. Other Adjs. £m £m £m (4) 2 1 0 0 0 (1) 0 0 (4) 2 1 (5) 2 0 0 0 0 (4) (10) (2) (1) (6) 0 (19) (10) Holding (gain)/loss Supp. Dep. £m £m (5) 0 0 0 (2) 0 (6) 0 (5) 0 0 0 (3) (9) 0 (5) (21) (14) 0 Other Adjs £m (2) 0 0 (2) (6) 1 7 5 3 Roundings £m - Roundings £m - Total CCA Operating Costs £m 127 3 23 116 24 7 347 147 794 Total CCA Operating Costs £m 132 3 26 108 23 11 349 186 838 Return £m 42 0 20 33 52 (4) 57 59 259 Return £m 49 1 23 45 67 (5) 66 56 302 Mean Capital Employed £m 272 9 51 289 154 15 507 181 Return on MCE % 15.3 % 6.4 % 38.9 % 11.3 % 34.2 % (25.2)% 11.3 % 32.4 % 1,478 17.5 % Mean Capital Employed £m 305 10 53 312 157 18 417 196 Return on MCE % 16.6 % 11.4 % 44.1 % 14.6 % 42.5 % (26.3)% 16.0 % 30.2 % 1,468 20.6 % Section 8 – Review of Other Wholesale Markets Section 8.2 - Review of Other Wholesale Markets (Annex 10 & 14) Section 8.2.1 - Market Group Level Review (Annex 10) Overall the markets for calls (call origination, call termination and single transit) continue to show a decline in revenue due to reducing volumes. The substitution of fixed Public Switched Telephone Network (PSTN) calls continues with migration to Voice over Internet Protocol (VoIP), mobile, LLU operators and other alternatives. As volumes reduce there is a consequential reduction in the revenue for interconnect circuits, the fixed links that carry calls traffic between the networks of different operators. Wholesale trunk segments are bought by Communications Providers in combination with partial private circuits in the TISBO markets. There continues to be a decline for traditional TDM circuits as customers migrate to 21CN services like Ethernet. Competition and customer demand for alternative technologies has resulted in falling volumes in this market. Point of Handover charges relate to the cost of providing interconnection between operators’ networks for TISBO services. Revenue has decreased as customers have looked to rationalise their networks and new prices were introduced in October 2012. The wholesale broadband market has continued to show growth over the last year due to the combined Digital Subscriber Line (DSL) (including LLU) and cable market. Page 84 Section 8 – Review of Other Wholesale Markets Section 8.3 - Call origination on fixed public narrowband networks Definition Summary Market Performance Call Origination is the conveyance of a call originating on a customer’s exchange line from the remote concentrator to and over the local exchange. “Call Origination Services” are defined by Ofcom in the Fixed Narrowband Services Wholesale Market Review Statement as “any and all of the following specific services provided by the Dominant Provider: Year 2013 2012 Call origination has declined steadily throughout the year driven by several factors: Call origination (including emergency intermediate services).” Key Regulatory Changes In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that BT still has SMP in the call origination market. Ofcom also determined that due to decline in the market BT no longer has an obligation to supply Flat Rate Internet Access Call Origination (FRIACO). As of 1 October 2009 the price control on both DLE FRIACO and Single Tandem FRIACO fell away. The Determination on PPP (Product Management, Policy and Planning) was implemented by Ofcom on 1 July 2004. The interconnect costs are pooled with the costs of providing end to end calls for BT’s retail activities and the costs are recovered over all calls on an equivalent basis. Each physical call crossing BT’s network is charged PPP only once. As PPP is incurred on all calls in markets where BT has SMP, it is relevant for the Call Origination market. The charge controls for the services in this market are as follows: Current NCC (1 Oct 2009 – 30 Sept 2013) Call Origination RPI+2.75% PPP RPI+1.5% Return on MCE % 15.3% 16.6% Key Market Changes Call origination (including operator assistance and emergency intermediate services); and Service Revenue £m 169 181 Total CCA Operating Costs Return £m £m 127 42 132 49 Page 85 The on-going migration of call origination minutes from fixed public narrowband networks to mobile networks. The substitution impact of Voice over Internet Protocol (VoIP) calls is growing and will potentially have a greater impact in the future as Broadband Service Providers move towards double and triple play offerings in a move to consolidate market share and grow revenue. Growth in Local Loop Unbundling (LLU) lines has eroded call origination volumes with major players marketing double play offerings to their customer base, where voice services are provided alongside high speed data. Section 8 – Review of Other Wholesale Markets Section 8.3.1 - Call origination on fixed public narrowband networks (Annex 13) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Call origination on fixed public narrowband networks Detailed service analysis Non- discrimination Cost orientation NCC traffic - millions of minutes (mm) Revenue £m Day Evening Weekend 24 hours Average NCC rates - pence per minute (ppm) Weighted Day Evening Weekend Average ppm ppm ppm ppm FAC Unaudited (D)LRIC Unaudited DSAC ppm ppm ppm For the year ended 31 March 2013 Service Internal Wholesale call originating local exchange segment PSTN and ISDN (excl OA) External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) 0 25 78 7,450 77 1,094 55 874 210 9,418 0.299 0.299 0.137 0.137 0.108 0.108 0.190 0.262 0.264 0.264 0.182 0.182 0.743 0.743 Internal Wholesale call originating local exchange segment (incl Operator Assistance) External Wholesale call originating local exchange segment (incl Operator Assistance) 105 8 26,651 2,207 9,142 489 9,213 463 45,006 3,159 0.307 0.307 0.141 0.141 0.111 0.111 0.233 0.253 0.220 0.220 0.152 0.152 0.629 0.629 11 3,423 307 255 3,985 0.307 0.141 0.111 0.282 0.284 0.194 0.796 3 1,242 386 452 2,080 0.186 0.085 0.067 0.141 0.136 0.084 0.360 35,710 10,463 47,907 15,838 10,442 13,093 56,615 76,838 0.016 0.016 0.007 0.007 0.006 0.006 0.012 0.012 0.006 0.006 0.005 0.005 0.034 0.034 Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal Wholesale call origination local exchange Stick (PSTN & ISDN) Internal Wholesale PPP External Wholesale PPP Roundings TOTAL 7 10 169 Page 86 Section 8 – Review of Other Wholesale Markets Section 8.3.1 - Call origination on fixed public narrowband networks (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Call origination on fixed public narrowband networks Annex 13 Detailed service analysis Non- discrimination NCC traffic - millions of minutes (mm) Revenue £m Day Evening Weekend 24 hours Average NCC rates - pence per minute (ppm) Weighted Day Evening Weekend Average ppm ppm ppm ppm Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC ppm ppm ppm Restated for the year ended 31 March 2012 (h) Service Internal Wholesale call originating local exchange segment PSTN and ISDN (excl OA) External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) 1 25 Internal Wholesale call originating local exchange segment (incl Operator Assistance) External Wholesale call originating local exchange segment (incl Operator Assistance) 115 9 Internal Wholesale call originating local exchange segment (ISDN) (incl OA) 153 8,369 135 1,337 104 1,065 392 10,771 0.272 0.272 0.124 0.124 0.098 0.098 0.175 0.236 0.220 0.220 0.144 0.144 0.640 0.640 31,756 11,219 2,717 679 10,834 657 53,809 4,053 0.281 0.281 0.129 0.129 0.101 0.101 0.213 0.226 0.183 0.183 0.123 0.123 0.541 0.541 11 3,767 352 277 4,396 0.281 0.129 0.101 0.258 0.241 0.157 0.688 Internal Wholesale call origination local exchange Stick 2 1,033 253 347 1,633 0.159 0.073 0.057 0.124 0.120 0.071 0.328 Internal Wholesale call origination local exchange Stick (ISDN) 0 115 5 7 127 0.159 0.073 0.057 0.149 0.162 0.092 0.439 43,075 12,913 56,104 21,100 12,413 16,992 68,401 94,196 0.014 0.014 0.007 0.007 0.005 0.005 0.011 0.011 0.011 0.011 0.010 0.010 0.049 0.049 Internal Wholesale PPP External Wholesale PPP Roundings TOTAL 8 10 181 Page 87 Section 8 – Review of Other Wholesale Markets Section 8.3.2 - Call origination on fixed public narrowband networks calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Call origination on fixed public narrowband networks Components Unit (d) Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Product management policy & planning Emergency OA (999) non chargeable Core/Metro (voice) iNode (call set up and features) (q) ppm ppm ppm ppm (per 10km) ppm ppm ppm % Fully Allocated Costs (ppm) 0.067 0.063 0.039 0.023 0.006 0.021 0.001 £17m ppm ppm 0.079 0.074 0.037 0.040 0.064 0.060 0.031 0.034 0.086 0.080 0.040 0.043 0.021 0.003 0.010 0.021 0.002 0.008 0.021 0.003 0.011 0.002 0.008 0.264 0.220 0.284 0.136 PPP Basket Internal and External Wholesale PPP ppm Retail Sticks Internal Wholesale call origination local exchange Stick (PSTN & ISDN) ppm Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal and External Wholesale call originating local exchange segment (incl Operator Assistance) Fully Allocated Cost (£) Internal and External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) Average cost per unit (from annex 15) Call Origination Basket (ad) ppm 0.064 0.030 0.032 0.006 Page 88 0.006 Section 8 – Review of Other Wholesale Markets Section 8.3.2 - Call origination on fixed public narrowband networks calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) Call origination on fixed public narrowband networks Components Unit (d) Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Product management policy & planning Emergency OA (999) non chargeable Core/Metro (voice) iNode (call set up and features) (q) ppm ppm ppm ppm (per 10km) ppm ppm ppm % Fully Allocated Costs (ppm) 0.060 0.054 0.032 0.017 0.011 0.015 0.002 £17m ppm ppm ppm 0.070 0.063 0.031 0.028 0.058 0.052 0.025 0.023 0.077 0.070 0.034 0.031 0.060 0.081 0.026 0.024 0.035 0.032 0.015 0.004 0.009 0.015 0.003 0.007 0.016 0.004 0.009 0.003 0.007 0.004 0.010 0.220 0.183 0.241 0.120 0.162 PPP Basket Internal and External Wholesale PPP Internal Wholesale call origination local exchange Stick (ISDN) ppm Retail Sticks Internal Wholesale call origination local exchange Stick ppm Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal and External Wholesale call originating local exchange segment (incl Operator Assistance) Fully Allocated Cost (£) Internal and External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) Average cost per unit (from annex 15) Call Origination Basket (ad) ppm 0.011 (d) 0.011 ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (ad) Does not include the service Wholesale Call originating local exchange segment (ISDN) (excl. Operator Assistance) due to immaterial volumes. (q) This is the total cost not unit cost for this component. (h) See Section 2 Basis of Preparation for explanation of restatement. Page 89 Section 8 – Review of Other Wholesale Markets Section 8.4 - Single transit on fixed public narrowband networks Definition Summary Market Performance Single transit is the service an operator provides when a call originates and terminates on networks other than its own and the originating and terminating operators are directly connected at the same transit operator’s tandem exchange. The call is therefore transited through a single tandem exchange. Year 2013 2012 While Inter-tandem conveyance (ITC) and Inter-tandem transit (ITT) are essentially transmission services, single transit is a connection service that connects two operators who are not directly connected. Volumes of transit calls declined during the year as CPs continue to pass more traffic between each other or hand over traffic to other transit providers. In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that Single Transit is in a separate market to that containing ITC and ITT. The final Statement confirmed Ofcom’s view that the market for Single Transit is not effectively competitive and that the finding of SMP still applies. However, given the nature of the market no price control remedy is needed. This means that the market is not bound by the RPI-X formula beyond 30 September 2009. Ofcom also confirmed that the ITT and ITC market remained competitive, and as a result no SMP was found. The Single Transit market is still subject to some SMP obligations, including the obligation not to unduly discriminate. In assessing the level of financial reporting obligations, the review concluded that for the year ended 31 March 2011, cost accounting obligations would be removed but accounting separation obligations would remain. The Determination on Product Management, Policy and Planning (PPP) was implemented by Ofcom on 1 July 2004. The interconnect costs are pooled with the costs of providing end to end calls for BT’s retail activities and the costs are recovered over all calls on an equivalent basis. Each call crossing BT’s network is charged PPP only once. As PPP is incurred on all calls in markets where BT has SMP, it is relevant for the Single Transit market. The charge controls for the services in this market are as follows: Current NCC (1 Oct 2009 – 30 Sept 2013) PPP RPI+1.50% Return on MCE % 6.4% 11.4% Key Market Changes Key Regulatory Changes Service Revenue £m 3 4 Total CCA Operating Costs Return £m £m 3 3 1 Ofcom is in the process of carrying out a review of the Narrowband Market and the Network Charge Controls. This is planned to be completed by the summer of 2013. It is expected that the new Charge Controls will come into effect on 1 October 2013. Page 90 Section 8 – Review of Other Wholesale Markets Section 8.4.1 - Single transit on fixed public narrowband networks (Annex 13) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Single transit on fixed public narrowband networks Detailed service analysis Non- discrimination NCC traffic - millions of minutes (mm) Revenue £m Day Internal Wholesale single transit segment PSTN & ISDN External Wholesale single transit segment PSTN & ISDN 0 3 79 10,987 10 4,028 3 3,311 Roundings - TOTAL 3 78 12,601 11 5,083 3 4,141 Average NCC rates - pence per minute (ppm) Day ppm Evening ppm Weekend ppm Weighted Average ppm 92 18,326 0.024 0.024 0.011 0.011 0.009 0.009 0.021 0.018 92 21,825 0.024 0.024 0.011 0.011 0.009 0.009 0.020 0.018 Evening Weekend 24 hours For the year ended 31 March 2013 Service Restated for the year ended 31 March 2012 (h) Service Internal Wholesale single transit segment PSTN & ISDN External Wholesale single transit segment PSTN & ISDN (h) 0 4 Roundings - TOTAL 4 See Section 2 Basis of Preparation for explanation of restatement. Page 91 Section 8 – Review of Other Wholesale Markets Section 8.5 - Technical Areas (Interconnect Circuits) Definition The charge controls for the services in this market are as follows: Interconnect Circuits provide the physical connection between interconnected networks. They link the exchanges of two interconnecting CPs in order to enable traffic to pass between their networks. Interconnection circuits are a necessary facility for interconnection and hence are regulated as a ‘technical area’ needed for the fulfilment of BT’s obligations under remedies imposed in SMP markets. Service Current NCC (1 Oct 2009 – 30 Sept 2013) Interconnect Circuits Technical Area RPI+3.75% Ofcom is in the process of carrying out a review of the Narrowband Market and the Network Charge Controls. This should be completed by the summer of 2013. It is expected that the new Charge Controls will come into effect on 1 October 2013. BT provides the following types of Interconnect Circuits: Customer-Sited Interconnect (CSI): BT provides a point of interconnection at the site of the interconnecting CP by extending its network using a 2Mbit/s circuit; Intra-Building Circuit (IBC): BT provides a 2Mbit connection between the transmission infrastructure and the switch. An IBC is not ordered separately by customers, it will be included with a CSI or ISI circuit ordered; In-Span Interconnect (ISI): BT and the other CP build out their networks to a handover point located between their switches. The handover point is normally close to the BT exchange and therefore most of the build is the responsibility of the interconnecting CP; and Interconnection Extension Circuit (IEC): IECs allow an interconnecting CP with an existing ISI to extend this point of interconnection to a new building. In order to do this, BT provides a 2Mbit/s circuit between the two buildings. An IEC is subject to the same per km charge as a CSI but has a reduced fixed charge. Key Market Changes Overall the fixed line calls market is shrinking. The contraction of the fixed market is driven by substitution of broadband and mobile. Interconnect Circuit volumes have declined slowly throughout the year driven by several factors: Summary Market Performance Year 2013 2012 Revenue £m 43 49 Total CCA Operating Costs Return £m £m 23 20 26 23 On-going migration from fixed public narrowband networks to mobile networks. CPs building their own 21CN networks and considering requirements for NGN inter-connects with the BT network. CPs rationalising their existing interconnections with BT. CPs moving to Wholesale Calls packages and IP solutions – removing the requirement for Interconnect Circuits. Another factor is the substitution impact of Voice over Internet Protocol (VoIP) calls growing as Broadband Service Providers move towards double and triple play offerings in a move to consolidate market share and grow revenue. Return on MCE % 38.9% 44.1% Key Regulatory Changes In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that BT still has SMP in the Technical Area for Interconnect Circuits. Page 92 Section 8 – Review of Other Wholesale Markets Section 8.5.1 - Technical Areas (Interconnect Circuits) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Technical areas (Interconnect Circuits) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Service Customer Sited Interconnect (end to end circuit) External Wholesale standard CSI connections (v) External Wholesale standard CSI rentals - fixed (v) External Wholesale standard CSI rentals - per km (v) 2 8 4 2 8 4 984 circuits 6,955 circuits 188,506 km 1,790.74 1,204.56 22.00 1,205.82 608.32 11.72 1,051.58 410.21 6.44 3,386.19 1,391.20 31.27 In Span Interconnect with Interconnect Extension Circuit (end to end circuit) External Wholesale IEC connections External Wholesale IEC rentals - fixed External Wholesale IEC rentals - per km 0 7 6 0 7 6 42 circuits 11,108 circuits 267,802 km 968.57 593.88 22.00 537.72 351.88 11.71 465.47 259.30 6.43 1,512.42 873.12 31.26 In Span Interconnect External Wholesale intra-building circuits connections External Wholesale intra-building circuits rentals External Wholesale ISI rentals 1 3 0 1 3 - 1,088 circuits 34,439 circuits 6,069 100m 808.36 100.92 0.00 407.53 101.14 291.78 351.25 65.13 210.45 1,147.31 245.95 659.98 External Nominated ISI - per km 1 1 18,141 100m 68.75 59.49 30.86 155.47 External Wholesale rearrangements 1 1 1,322 circuits 448.81 515.86 455.08 1,433.54 4,809 circuits 1,103.64 507.18 345.08 1,145.26 22.00 11.72 6.44 31.27 100.92 101.14 65.13 245.95 Internal Wholesale standard CSI rentals - fixed 5 5 Internal Wholesale standard CSI rentals - per km 3 3 Internal Wholesale intra-building circuits rentals 2 2 Roundings - - - 10.000 33.000 43 TOTAL 130,342 km 18,135 circuits Page 93 Section 8 – Review of Other Wholesale Markets Section 8.5.1 - Technical Areas (Interconnect Circuits) (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Technical areas (Interconnect Circuits) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service Customer Sited Interconnect (end to end circuit) External Wholesale standard CSI connections (v) External Wholesale standard CSI rentals - fixed (v) External Wholesale standard CSI rentals - per km (v) 1 9 4 1 9 4 512 circuits 7,220 circuits 195,077 km 1,790.74 1,196.52 22.80 1,836.12 689.83 9.43 1,627.51 475.16 5.80 5,636.19 1,544.44 29.11 In Span Interconnect with Interconnect Extension Circuit (end to end circuit) External Wholesale IEC connections External Wholesale IEC rentals - fixed External Wholesale IEC rentals - per km 0 7 6 0 7 6 474 circuits 11,394 circuits 272,146 km 968.57 585.84 22.80 631.52 391.54 9.43 575.10 297.89 5.80 2,097.52 910.97 29.11 In Span Interconnect External Wholesale intra-building circuits connections External Wholesale intra-building circuits rentals External Wholesale ISI rentals 2 3 0 2 3 0 2,068 circuits 35,115 circuits 7,954 100m 808.36 92.88 0.00 396.78 99.10 170.09 370.03 64.07 124.55 1,407.97 223.06 370.33 External Nominated ISI - per km 1 1 20,300 100m 68.75 48.19 22.03 162.13 1 External Wholesale rearrangements 1 1,808 circuits 412.87 916.30 800.92 2,678.82 Internal Wholesale standard CSI rentals - fixed 8 8 7,481 circuits 1,103.64 590.73 411.09 1,321.37 Internal Wholesale standard CSI rentals - per km 5 5 22.80 9.43 5.80 29.11 Internal Wholesale intra-building circuits rentals 2 2 92.88 99.10 64.07 223.06 Roundings - - - 15.000 34.000 49 TOTAL 202,129 km 18,585 circuits Page 94 Section 8 – Review of Other Wholesale Markets Section 8.5.2 - Technical Areas (Interconnect Circuits) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Technical areas (Interconnect Circuits) £ Components Unit (d) Interconnect local end rental 2Mbit/s Interconnect 2Mbit/s connection Interconnect extension circuits (IEC) 2Mbit/s link Customer Sited Interconnect cct (CSI) 2Mbit/s link Interconnect extension circuits (IEC) 2Mbit per km Customer Sited Interconnect cct (CSI) 2Mbit per km In Span Interconnect circuits (ISI) transmission Nominated In Span I/Connect cct (ISI) transmission Intra Building Circuit (IBC) connection Intra Building Circuit (IBC) rental SG&A Interconnect (q) £/circuit £/circuit £/circuit £/circuit £/km £/km £/100m £/100m £/circuit £/circuit % Fully Allocated Costs (£) 181.24 984.56 196.82 205.23 9.30 9.31 291.78 51.97 319.12 90.10 £5m £ £ £ £ £ £ £ £ £ 181.24 £ £ Internal Wholesale intra-building circuits rentals Internal Wholesale standard CSI rentals - fixed External Wholesale rearrangements External Nominated ISI - per km External Wholesale ISI rentals £ Internal Wholesale standard CSI rentals - per km Internal Interconnect External Wholesale intra-building circuits rentals External Wholesale intra-building circuits connections In span Interconnect External Wholesale IEC rentals - per km External Wholesale IEC rentals - fixed External Wholesale IEC connections External Wholesale standard CSI rentals - fixed External Wholesale standard CSI connections Average cost per unit (from annex 15) Fully Allocated Cost (£) External Wholesale standard CSI rentals - per km In Span Interconnect with Customer Sited Interconnect Interconnect Extension Circuit (end to end circuit) (end to end circuit) £ 181.24 690.84 112.67 466.77 196.82 205.23 205.23 9.30 9.31 9.31 291.78 51.97 319.12 319.12 195.86 90.10 131.75 2.41 1,205.82 608.32 11.72 Page 95 319.12 105.93 90.10 64.96 2.41 88.41 90.10 11.04 537.72 351.88 11.71 407.53 101.14 291.78 7.52 49.09 120.71 2.41 90.10 11.04 59.49 515.86 507.18 11.72 101.14 Section 8 – Review of Other Wholesale Markets Section 8.5.2 - Technical Areas (Interconnect Circuits) calculation of FAC based on component costs and usage factors 2012 (continued) Restated for the year ended 31 March 2012 (h) Technical areas (Interconnect Circuits) £ Components Unit (d) Interconnect local end rental 2Mbit/s Interconnect 2Mbit/s connection Interconnect extension circuits (IEC) 2Mbit/s link Customer Sited Interconnect cct (CSI) 2Mbit/s link Interconnect extension circuits (IEC) 2Mbit per km Customer Sited Interconnect cct (CSI) 2Mbit per km In Span Interconnect circuits (ISI) transmission Nominated In Span I/Connect cct (ISI) transmission Intra Building Circuit (IBC) connection Intra Building Circuit (IBC) rental SG&A Interconnect (q) £/circuit £/circuit £/circuit £/circuit £/km £/km £/100m £/100m £/circuit £/circuit % Fully Allocated Costs (£) (b) (v) (d) (q) (h) 194.78 1,269.20 214.28 220.96 5.81 5.81 170.09 37.29 268.61 84.37 £8m £ £ £ £ £ £ £ £ £ 194.78 £ £ Internal Wholesale intra-building circuits rentals Internal Wholesale standard CSI rentals - fixed External Wholesale rearrangements External Nominated ISI - per km External Wholesale ISI rentals £ Internal Wholesale standard CSI rentals - per km Internal Interconnect External Wholesale intra-building circuits rentals External Wholesale intra-building circuits connections In span Interconnect External Wholesale IEC rentals - per km External Wholesale IEC rentals - fixed External Wholesale IEC connections External Wholesale standard CSI rentals - fixed External Wholesale standard CSI connections Average cost per unit (from annex 15) Fully Allocated Cost (£) External Wholesale standard CSI rentals - per km In Span Interconnect with Customer Sited Interconnect Interconnect Extension Circuit (end to end circuit) (end to end circuit) £ 194.78 1,283.57 209.33 850.84 214.28 220.96 220.96 5.81 5.81 5.81 170.09 37.29 268.61 283.94 1,836.12 268.61 84.37 189.72 3.62 153.58 689.83 9.43 631.52 268.61 84.37 92.89 391.54 3.62 128.17 84.37 14.73 9.43 396.78 99.10 10.90 170.09 See glossary for volume unit descriptors. Revenues shown are prior to the 'revenue share' between BT and Other Communication Providers. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 96 48.19 65.46 916.30 174.99 3.62 84.37 14.73 590.73 9.43 99.10 Section 8 – Review of Other Wholesale Markets Section 8.6 - Fixed Call Termination Definition Summary Market Performance Call termination includes the conveyance of all signals (including relevant control signals) required to terminate calls on a customer’s exchange line from the first point in the network where those signals can be accessed by another communications provider. Year 2013 2012 The economic market is defined as fixed geographic call termination on each individual Public Electronic Communications Network (PECN). This definition is slightly narrower than that recommended by the European Commission, which could be adjusted to include nongeographic call termination services as well. The difference is deemed justifiable in that non-geographic call termination markets are subject to different payment arrangements that are not purely ‘calling party pays’ and, moreover, they are competitive in the UK. Overall the fixed line calls market is shrinking. The contraction of the fixed market is driven by substitution of mobile and VoIP services. Call termination has declined steadily throughout the year driven by several factors: The on-going migration of call termination minutes from fixed public narrowband networks to mobile networks. The substitution impact of VoIP and social networking websites is growing and has a greater impact as Broadband penetration and speed increase. This will improve the availability and quality of VoIP services. Similarly growth in LLU lines is eroding call termination volumes. Key Regulatory Changes In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that BT still has SMP in the call termination market. In the Market Review, Ofcom also found that all providers of fixed geographic call termination had SMP for termination on their own networks. The Determination on Product Management, Policy and Planning (PPP) was implemented by Ofcom on 1 July 2004. The interconnect costs are pooled with the costs of providing end to end calls for BT’s retail activities and the costs are recovered over all calls on an equivalent basis. Each call crossing BT’s network is charged PPP only once. As PPP is incurred on all calls in markets where BT has SMP, it is relevant for the Fixed Call Termination market. The charge controls for the services in this market are as follows: Current NCC (1 Oct 2009 – 30 Sept 2013) Call Termination RPI+3.75% PPP RPI+1.50% Return on MCE % 11.3% 14.6% Key Market Changes “Fixed Call Termination Wholesale Service” is defined by Ofcom in the Fixed Narrowband Services Wholesale Market Review Statement as “an Electronic Communications Service provided by the Dominant Provider from (and over) the local exchange to (but not including the conveyance of Signals over) an Exchange Line.” Service Revenue £m 149 153 Total CCA Operating Costs Return £m £m 116 33 108 45 Ofcom is in the process of carrying out a review of the Narrowband Market and the Network Charge Controls. This is planned to be completed by the summer of 2013. It is expected that the new Charge Controls will come into effect on 1 October 2013. Page 97 Section 8 – Review of Other Wholesale Markets Section 8.6.1 - Fixed Call Termination (Annex 13) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Fixed call termination Detailed service analysis Non- discrimination Cost orientation NCC traffic - millions of minutes (mm) Revenue For the year ended 31 March 2013 Service Internal Wholesale call termination local exchange segment External Wholesale call termination local exchange segment Day Evening Weekend 24 hours £m Average NCC rates - pence per minute (ppm) FAC Unaudited Unaudited (D)LRIC DSAC Day Evening Weekend Weighted Average ppm ppm ppm ppm ppm ppm ppm 0.215 0.212 0.205 0.205 0.137 0.137 0.543 0.543 49 93 14,612 26,996 3,827 9,222 4,321 7,624 22,760 43,842 0.273 0.273 0.125 0.125 0.099 0.099 Internal Wholesale call termination local exchange segment (ISDN) 4 1,545 106 119 1,770 0.273 0.125 0.099 0.252 0.266 0.178 0.701 Internal Wholesale call termination local exchange stick (PSTN & ISDN) 3 1,242 386 452 2,080 0.186 0.085 0.067 0.141 0.136 0.084 0.360 Roundings - 45 103 15,305 32,145 3,003 12,859 3,906 10,208 22,214 55,212 0.247 0.247 0.113 0.113 0.089 0.089 0.201 0.187 0.170 0.170 0.109 0.109 0.442 0.442 Internal Wholesale call termination local exchange segment (ISDN) 4 1,450 81 98 1,629 0.247 0.113 0.089 0.231 0.233 0.147 0.597 Internal Wholesale call termination local exchange stick 2 1,033 253 347 1,633 0.159 0.073 0.057 0.124 0.120 0.071 0.328 Internal Wholesale call termination local exchange stick (ISDN) 0 115 5 7 127 0.159 0.073 0.057 0.149 0.162 0.092 0.439 TOTAL 149 Restated for the year ended 31 March 2012 (h) Internal Wholesale call termination local exchange segment External Wholesale call termination local exchange segment Roundings TOTAL (1) 153 Page 98 Section 8 – Review of Other Wholesale Markets Section 8.6.2 - Fixed Call Termination calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Fixed call termination ppm Components Unit (d) Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Core/Metro (voice) iNode (call set up and features) (q) ppm ppm ppm ppm (per 10km) ppm % Fully Allocated Costs (ppm) 0.067 0.063 0.039 0.023 0.001 £17m ppm Retail Stick Internal Wholesale call termination local exchange stick (PSTN & ISDN) Internal Wholesale call termination local exchange segment (ISDN) Fully Allocated Cost (£) Wholesale call termination local exchange segment Average cost per unit (from annex 15) Call Termination basket ppm 0.066 0.062 0.032 0.034 0.002 0.009 0.087 0.081 0.040 0.044 0.003 0.011 0.064 0.205 0.266 0.136 0.030 0.032 0.002 0.008 Page 99 Section 8 – Review of Other Wholesale Markets Section 8.6.2 - Fixed Call Termination calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) Fixed call termination ppm ppm ppm Internal Wholesale call termination local exchange stick (ISDN) Internal Wholesale call termination local exchange stick Retail Sticks ppm Components Unit (d) Local exchange concentrator Local exchange processor Remote - local transmission link ppm ppm ppm 0.060 0.054 0.032 0.059 0.053 0.025 0.080 0.072 0.035 0.060 0.081 0.026 0.035 Remote - local transmission length Core/Metro (voice) iNode (call set up and features) (q) ppm (per 10km) ppm % 0.017 0.002 £17m 0.023 0.003 0.007 0.032 0.004 0.010 0.024 0.003 0.007 0.032 0.004 0.010 0.170 0.233 0.120 0.162 Fully Allocated Costs (ppm) (d) Internal Wholesale call termination local exchange segment (ISDN) Fully Allocated Cost (£) Wholesale call termination local exchange segment Average cost per unit (from annex 15) Call Termination basket ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) (h) This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 100 Section 8 – Review of Other Wholesale Markets Section 8.7 - Wholesale Trunk Segments Definition Basket Value of X Sub Caps This market covers the provision of trunk segments across core transmission networks. These trunk services are often used to provide a link between origination services where a communications provider does not have available network to its nearest point of connection. As in the case of symmetric broadband origination services, trunk segment services may be used to provide a wide range of downstream retail services. TI Basket TI-Trunk (all bandwidths – rental). 3.25% (up to 30 Sept 2010); RPI-1.75% (from 1 Oct 2010); RPI+0% from 1 Oct 2012 RPI - 0% sub-cap on sub-basket of TISBO terminating segments. RPI + 5% sub-cap on each charge (excluding POH charges). RPI - 0% sub-cap on each charge (POH charges only). POC end and third party end equipment charges. RPI – 0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI – 0% None. The particular services provided are the same as described above for symmetric broadband origination. No stand alone trunk segment services were sold to third parties, although such a service may be requested at some point in the future. Additionally, LLU backhaul services, RBS backhaul circuits and Netstream 16 Longline may, in particular circumstances, involve some trunk segment services as part of the overall service. This would correspond to intra core transmission on the BT network. This element for RBS and Netstream circuits is included in the relevant TISBO market. Ofcom concluded that a national market exists for trunk segments and that BT has SMP in the national market for wholesale trunk segments. Key Regulatory Changes These controls run from 1 October 2009 to 30 September 2012. Ofcom’s market review statement published 28 March 2013 did not come into effect until 1 April 2013. From 1 October 2012 BT was allowed to increase its TI basket prices by RPI+0% which applied to the end of the financial year on 31 March 2013. In December 2008 Ofcom published its Final Statement on the BCMR. Ofcom found BT to continue to have SMP in the market for trunk segments at all bandwidths. Ofcom increased regulation in the trunk market by imposing a charge control and requiring prices to be notified at 90 days. In addition, Ofcom changed the definition of trunk segments from one based on links between two BT SDH Tier 1 nodes to one based on routes between defined major urban areas and imposed additional Service Level Agreement/Service Level Guarantee requirements from December 2008. Summary Market Performance Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI – X% charge control on Trunk services as a remedy to its finding of SMP for BT. Note that there is a single overall TI basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. Year 2013 2012 Revenue £m 76 90 Total CCA Operating Costs Return £m £m 24 52 23 67 Return on MCE % 34.2% 42.5% Key Market Changes For PPCs, there continues to be a fall in demand for traditional TDM circuits as customers continue to migrate to 21CN services like Ethernet, and other services like Broadband. Competition and customer demand for alternative technologies is resulting in falling volumes in this market. On 2 September 2009, Cable & Wireless lodged an appeal with the CAT contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. Price changes in the market took place in October 2012 to enable compliance with the charge control and regulatory obligations. Page 101 Section 8 – Review of Other Wholesale Markets Section 8.7.1 - Wholesale Trunk Segments (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale trunk segments Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Service Partial and Private circuits 2Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 36 Trunk charge per year Enhanced maintenance per km charge per year Total External Partial and Private circuits 34/45Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 7 16 Trunk charge per year Enhanced maintenance per km charge per year Total External Partial and Private circuits 140/155Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 36 2 7 Trunk charge per year Enhanced maintenance per km charge per year Total External km 15.01 9.04 46.98 15.01 9.04 46.98 7 152,562 km 45.77 1.68 47.45 16 43,201 km 374.01 2.51 376.52 139.38 86.58 419.88 km 374.01 2.51 376.52 139.38 86.58 419.88 km 186.69 4.31 191.00 208.39 107.62 681.13 208.39 107.62 681.13 986.18 513.91 3,172.39 2 7 6,070 34,872 0 1,254 km 186.69 4.31 191.00 5 10,029 km 499.38 1 2 1 (ux) (ux) 0 Internal Partial and Private circuits 622Mbit/s - trunk 5 Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 2 Roundings - - - 66 10 76 TOTAL 767,550 45.77 1.68 47.45 (sx) (sx) Page 102 Estimated cost of £0.5m Estimated cost of £0.4m Section 8 – Review of Other Wholesale Markets Section 8.7.1 - Wholesale Trunk Segments (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale trunk segments Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service Partial and Private circuits 2Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal Trunk charge per year Enhanced maintenance per km charge per year Total External 41 10 Partial and Private circuits 34/45Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal Trunk charge per year Enhanced maintenance per km charge per year Total External 4 Partial and Private circuits 140/155Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal Trunk charge per year Enhanced maintenance per km charge per year Total External Roundings TOTAL km 13.99 8.17 42.92 13.99 8.17 42.92 10 213,342 km 43.95 1.68 45.63 19 47,201 km 394.79 2.51 397.30 116.35 72.55 343.71 116.35 72.55 343.71 4 9,316 km 394.79 2.51 397.30 8 38,685 km 210.21 4.31 214.52 154.49 79.22 471.32 154.49 79.22 471.32 834.61 432.76 2,481.46 0 1,765 km 210.21 4.31 214.52 7 10,871 km 640.83 1 1 1 (ux) (ux) - (1) 15 90 0 Internal Partial and Private circuits 622Mbit/s - trunk Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 889,692 43.95 1.68 45.63 (sx) (sx) Page 103 Estimated cost of £0.5m Estimated cost of £0.4m Section 8 – Review of Other Wholesale Markets Section 8.7.2 - Wholesale Trunk Segments calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) PC rental 2Mbit/s link per km trunk PC rental 34Mbit/s link per km trunk PC rental 140Mbit/s link per km trunk PC rental 622Mbit/s link per km trunk SG & A partial private circuits (q) £/km £/km £/km £/km % Fully Allocated Costs (£) 12.60 120.97 200.13 960.93 £31m £ Partial and Private circuits 622Mbit/s - trunk Partial and Private circuits 140/155Mbit/s trunk Fully Allocated Cost (£) Partial and Private circuits 34/45Mbit/s trunk Average cost per unit (from annex 15) Partial and Private circuits 2Mbit/s - trunk Wholesale trunk segments £ £ 12.68 120.85 198.99 2.33 18.53 9.40 960.93 25.25 15.01 139.38 208.39 986.18 Page 104 Section 8 – Review of Other Wholesale Markets Section 8.7.2 - Wholesale Trunk Segments calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) PC rental 2Mbit/s link per km trunk PC rental 34Mbit/s link per km trunk PC rental 140Mbit/s link per km trunk PC rental 622Mbit/s link per km trunk MSAN-METRO Connectivity Link (q) SG & A partial private circuits (q) SG & A private circuits (q) £/km £/km £/km £/km % % % Fully Allocated Costs (£) (b) (ux) (sx) (d) (q) (h) 11.82 98.28 146.18 805.19 £14m £28m £6m £ £ Partial and Private circuits 622Mbit/s - trunk Partial and Private circuits 140/155Mbit/s trunk Fully Allocated Cost (£) Partial and Private circuits 34/45Mbit/s trunk Average cost per unit (from annex 15) Partial and Private circuits 2Mbit/s - trunk Wholesale trunk segments £ 11.88 97.94 144.55 1.69 0.42 14.78 3.63 7.96 1.98 805.19 (0.02) 23.78 5.66 13.99 116.35 154.49 834.61 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 105 Section 8 – Review of Other Wholesale Markets Section 8.8 - Technical Areas (Point of Handover) Definition Summary Market Performance Point of Handover (PoH) is a Technical Area associated with the Traditional Interface Symmetric Broadband Origination (TISBO) market, rather than a market in itself. It is a necessary technical function to enable network interconnection, in order to allow the provision of wholesale products in the TISBO market. Year 2013 2012 In all TISBO markets where BT has SMP, we are required to provide PoH services in two varieties: Customer Sited Handover (CSH) and In-Span Handover, including ISH Extension. When providing CSH, BT delivers TISBO services to the premises of its wholesale customers. When providing ISH, BT and the wholesale customer connect their networks at a notional mid-point. PoH has been impacted by customers rationalising their networks, i.e. reducing the number of sites and consequently points of handover, and instead increasing the bandwidth to remaining sites. Price changes in the market took place in October 2012 to enable compliance with the charge control and regulatory obligations. As part of the Leased Lines Charge Control on 2 July 2009, Ofcom required the introduction of separate Point of Handover rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate Point of Handover charges, Ofcom required a corresponding reduction to external local end prices. Value of X Sub Caps TI Basket TI - Low bandwidth connection and rental. 3.25% (up to 30th Sept 2010); RPI-1.75% (from 1st Oct 2010); RPI+0% (from 1 Oct 2012) RPI - 0% sub-cap on sub-basket of TISBO terminating segments. RPI + 5% sub-cap on each charge (excluding POH charges). RPI - 0% sub-cap on each charge (POH charges only). POC end and third party end equipment charges. RPI-0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. Return on MCE % (25.2)% (26.3)% Key Market Changes Key Regulatory Changes Basket Revenue £m 3 6 Total CCA Operating Costs Return £m £m 7 (4) 11 (5) These controls run from 1 October 2009 to 30 September 2012. Ofcom’s market review statement published 28 March 2013 did not come into effect until 1 April 2013. From 1 October 2012 BT was allowed to increase its TI basket prices by RPI+0% which applied to the end of the financial year on 31 March 2013. Page 106 Section 8 – Review of Other Wholesale Markets Section 8.8.1 - Market: Technical Areas (Point of Handover) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Technical Areas (Point of Handover) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Service External Customer Sited Handover connections 0 - - External Customer Sited Handover rentals 0 0 369 lines External In Span Handover connections 0 - - External In Span Handover rentals 0 0 526 lines External 3rd Party POH Rentals - equipment 1 1 External 3rd Party POH Rental 64kbit/s - circuit 0 External 3rd Party POH Rental 2Mbit/s non CLZ - circuit conns 1,326.50 1,776.80 1,684.30 2,447.11 - - - - 565.34 52.21 45.97 139.82 46,152 le 16.29 141.27 73.55 317.47 0 3,865 le 115.61 76.46 61.65 216.39 1 1 4,889 le 197.02 142.61 77.21 339.14 External 3rd Party POH Rental Other - circuit 0 0 678 le 217.41 167.27 82.38 368.06 Roundings - 1 TOTAL 3 3 Page 107 conns - Section 8 – Review of Other Wholesale Markets Section 8.8.1 - Market: Technical Areas (Point of Handover) (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Technical Areas (Point of Handover) Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service External Customer Sited Handover connections 0 0 External Customer Sited Handover rentals 0 0 External In Span Handover connections 0 0 External In Span Handover rentals 0 0 External 3rd Party POH Rental 64kbit/s 1 1 External 3rd Party POH Rental 2Mbit/s non CLZ 3 External 3rd Party POH Rental 2Mbit/s CLZ 83 conns 2,891.02 1,822.84 1,710.62 2,989.06 1,279.38 3,479.77 3,271.67 5,115.16 2,009.64 2,380.00 2,236.03 3,656.69 618.77 390.14 366.13 639.75 12,462 le 57.92 62.75 50.40 174.38 3 49,977 le 54.20 164.46 77.73 338.04 0 0 3,688 le 71.30 177.82 76.09 344.21 External 3rd Party POH Rental 34/45Mbit/s 1 1 1,098 le 621.75 1,075.41 311.93 2,022.59 External 3rd Party POH Rental 155Mbit/s 0 0 123 le 2,309.11 1,421.93 831.57 3,006.17 Roundings 1 1 TOTAL 6 6 376 lines 1 conns 497 lines Page 108 Section 8 – Review of Other Wholesale Markets Section 8.8.2 - Technical Areas (Point of Handover) calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 Point of Handover electronics PC rental 64kbit/s link local end PC rental 34Mbit/s link local end PC rental 140Mbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre Access Cards (other services) (q) SG & A partial private circuits (q) £/eq £/le £/le £/le £/le £/le % % Fully Allocated Costs (£) £ 1,141.05 392.94 3,553.49 5,989.94 263.18 650.76 £25m £31m £ £ 70.78 27.52 7.76 14.98 2.61 9.57 99.71 5.75 0.89 52.21 141.27 In Span Handover rentals External 3rd Party POH Rental Other - circuit External 3rd Party POH Rentals - equipment £ £ 24.69 64.56 1,776.80 £ £ 1,712.24 - External 3rd Party POH Rental 2Mbit/s non CLZ - circuit Unit (d) External 3rd Party POH Rental 64kbit/s circuit £ Components In Span Handover connections Fully Allocated Cost (£) Customer Sited Handover rentals Average cost per unit (from annex 15) Customer Sited Handover connections Technical Areas (Point of Handover) - Page 109 9.56 6.29 5.68 11.91 114.75 6.26 9.69 133.80 6.92 10.70 76.46 142.61 167.27 Section 8 – Review of Other Wholesale Markets Section 8.8.2 - Technical Areas (Point of Handover) calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Point of Handover electronics PC rental 64kbit/s link local end PC rental 34Mbit/s link local end PC rental 140Mbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre Access Cards (other services) (q) SG & A partial private circuits (q) SG & A private circuits (q) £/eq £/le £/le £/le £/le £/le % % % Fully Allocated Costs (£) (b) (d) (q) (h) 0.94 324.10 4,901.33 6,725.65 355.11 856.16 £45m £28m £6m 1,690.43 £ 3,421.18 £ £ 2,288.00 £ £ £ £ External 3rd Party POH Rentals 155Mbit/s External 3rd Party POH Rentals 34/45Mbit/s External 3rd Party POH Rentals 2Mbit/s CLZ External 3rd Party POH Rentals 2Mbit/s non CLZ External 3rd Party POH Rentals 64kbit/s In Span Handover rentals In Span Handover connections Fully Allocated Cost (£) Customer Sited Handover rentals Average cost per unit (from annex 15) Customer Sited Handover connections Technical Areas (Point of Handover) £ 361.80 60.02 1,043.37 1,174.87 106.94 25.47 47.32 11.27 74.00 18.00 22.89 5.45 2.22 0.51 14.24 141.44 6.09 2.21 0.48 1,822.84 3,479.77 2,380.00 390.14 62.75 164.46 168.27 6.09 2.83 0.63 26.56 5.48 127.97 98.76 20.33 177.82 1,075.41 1,421.93 See glossary for volume unit descriptors. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. See Section 2 Basis of Preparation for explanation of restatement. Page 110 Section 8 – Review of Other Wholesale Markets Section 8.9 - Wholesale Broadband Access Market 1 Definition Summary Market Performance Market 1 covers BT exchange areas where only BT provides Wholesale Broadband Access. Key Regulatory Changes Year 2013 2012 BT Wholesale continues to have regulatory and Equivalence of Input (EOI) obligations in relation to the supply of Wholesale Broadband Access products in Market 1. BT Wholesale continues to have regulatory and EOI obligations in relation to the supply of Wholesale Broadband Access products in Market 1. The market has remained relatively stable, with a small decline in revenue due to changes in product mix, primarily from regrades from IPstream to Wholesale Broadband Connect. BT continues to be required to report Market 1 on an EOI basis as a result of the Ofcom February 2011 consultation document ‘Changes to BT and KCOM’s Regulatory and Financial Reporting 2010/11 Update’. In July 2011, Ofcom published its Final Statement for the Wholesale Broadband Access Charge Control. Ofcom imposed an RPI-X charge control where X is 12% on IPStream Max and Max Premium end user access services within Market 1. There is a single overall basket for end user access (EUA) connections, rentals, end user bandwidth charges, contracted bandwidth per node rental charges, re-grades, migrations, cancellations, handover rentals, and 20CN interconnect link rentals at the 1Gbit/s and 10Gbit/s bandwidths. In addition, Ofcom imposed sub-cap RPI-X where X is 0% controls on contracted bandwidth per node rental charges, re-grades, migrations and cancellations. Value of X RPI-12.00% Return on MCE % 11.3% 16.0% Key Market Changes In their final statement on the SMP review in December 2010, Ofcom confirmed that the SMP obligations applying to Wholesale Broadband products would include a cost orientation obligation on BT in Market 1. Basket IPStream Max and Max Premium (up to 8 Mbit/s) Revenue £m 404 415 Total CCA Operating Costs Return £m £m 347 57 349 66 Sub Caps RPI-0% sub cap on IPS Connect contracted bandwidth per Mbit/s per node rental. RPI-0% sub cap on IPS Connect EUA re-grade. RPI-0% sub cap on IPS Connect EUA migration. RPI-0% sub cap on IPS Connect EUA cancellation. The current charge controls run from 17 August 2011 to March 2014. Page 111 Section 8 – Review of Other Wholesale Markets Section 8.9.1 - Wholesale Broadband Access Market 1 (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale broadband access market 1 - BT only operator Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average price £ FAC £ Unaudited (D)LRIC £ Unaudited DSAC £ 38.32 33.54 5.15 38.69 33.54 4.94 38.48 33.54 12.74 46.28 38.32 33.54 5.15 38.69 33.54 4.94 38.48 33.54 12.74 46.28 74.31 25.69 77.38 103.07 25.69 62.46 88.15 25.69 153.23 178.92 76.64 26.44 77.09 103.53 26.44 62.25 88.69 26.44 153.11 179.55 98.82 7.19 60.12 67.31 7.19 41.27 48.46 7.19 400.97 408.16 102.52 7.39 64.08 71.47 7.39 44.49 51.88 7.39 407.48 414.87 For the year ended 31 March 2013 Service Internal End user access connections Mkt 1 EOI Wholesale Costs 12 309,795 conns External end user access connections Mkt 1 EOI Wholesale Costs 4 105,368 conns Internal IPstream Connect End user access Rentals Mkt 1 EOI Wholesale Costs 85 1,145,572 rentals External IPstream Connect End user access Rentals Mkt 1 EOI Wholesale Costs 50 655,810 rentals Internal IPstream Connect Bandwidth Mkt 1 EOI Wholesale Costs 139 1,401,799 bandwidth External IPstream Connect Bandwidth Mkt 1 EOI Wholesale Costs 43 417,826 bandwidth Page 112 Section 8 – Review of Other Wholesale Markets Section 8.9.1 - Wholesale Broadband Access Market 1 (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ For the year ended 31 March 2013 Internal WBC end user access Rentals Mkt 1 EOI Wholesale Costs 23 326,585 rentals 70.56 18.03 26.60 44.63 2 27,507 rentals 70.56 18.03 26.60 44.63 18.03 21.09 39.12 18.03 71.12 89.15 6.04 13.97 20.01 6.04 55.59 61.63 External WBC end user access Rentals Mkt 1 EOI Wholesale Costs Internal WBC bandwidth Mkt 1 EOI Wholesale Costs 18.03 21.09 39.12 18.03 71.12 89.15 19 475,629 bandwidth 40.00 6.04 18.56 24.60 1 21,951 bandwidth 40.00 5.90 18.57 24.47 5.90 13.98 19.88 5.90 55.60 61.50 External WBC bandwidth Mkt 1 EOI Wholesale Costs Internal Ancillary Charges and Other Mkt 1 EOI Wholesale Costs 0 18 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) External Ancillary Charges and Other Mkt 1 EOI Wholesale Costs 0 9 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) Roundings TOTAL (1) 404 Page 113 Section 8 – Review of Other Wholesale Markets Section 8.9.1 - Wholesale Broadband Access Market 1 (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale broadband access market 1 - BT only operator Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service Internal End user access connections Mkt 1 EOI Wholesale Costs 12 278,566 conns 41.31 39.79 5.00 44.79 39.79 4.65 44.44 39.79 14.00 53.79 41.31 39.79 5.00 44.79 39.79 4.65 44.44 39.79 14.00 53.79 89.30 29.59 53.61 83.20 29.59 43.86 73.45 29.59 110.93 140.52 79.30 30.47 64.24 94.71 30.47 52.55 83.02 30.47 126.36 156.83 78.13 31.82 64.54 96.36 31.82 52.78 84.60 31.82 126.66 158.48 1,022.21 8.22 347.32 355.54 8.22 243.33 251.55 8.22 2,049.12 2,057.34 119.42 7.14 56.33 63.47 7.14 38.45 45.59 7.14 272.63 279.77 121.79 8.65 56.34 64.99 8.65 38.54 47.19 8.65 272.07 280.72 External end user access connections Mkt 1 EOI Wholesale Costs 4 107,078 conns External Datastream End user access Rentals Mkt 1 EOI Wholesale Costs 0 3,578 rentals Internal IPstream Connect End user access Rentals Mkt 1 EOI Wholesale Costs 106 1,332,433 rentals External IPstream Connect End user access Rentals Mkt 1 EOI Wholesale Costs 68 872,707 rentals External Datastream Virtual Paths Mkt 1 EOI Wholesale Costs 2 2,380 vp Internal IPstream Connect Bandwidth Mkt 1 EOI Wholesale Costs 126 1,055,136 bandwidth External IPstream Connect Bandwidth Mkt 1 EOI Wholesale Costs 68 558,332 bandwidth Page 114 Section 8 – Review of Other Wholesale Markets Section 8.9.1 - Wholesale Broadband Access Market 1 (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Internal Ancillary Charges and Other Mkt 1 EOI Wholesale Costs 0 22 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) External Ancillary Charges and Other Mkt 1 EOI Wholesale Costs 0 6 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) Roundings 1 TOTAL 415 Page 115 Section 8 – Review of Other Wholesale Markets Section 8.9.2 - Wholesale Broadband Access Market 1 calculation of FAC based on component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) Broadband line testing systems ADSL connections Combi Card Broadband Access ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions 21CN Backhaul Link & Length Core/Metro (broadband) SG&A Broadband (q) Broadband backhaul circuits (excl Virtual Paths) (q) Edge Ethernet ports (q) Core/Metro connectivity (q) DSLAM capital/maintenance (q) EOI Notional Creditors (ap) £/line £/conn £/line £/port £/port £/port £/port £/use £/use £/circuit £/circuit % % % % % Fully Allocated Costs (£) 2.50 2.66 19.91 92.26 982.59 286.23 98.13 3.01 42.88 7,423.01 10.78 £92m £52m £9m £47m £195m 0.00 £ 2.65 £ £ £ 1.85 1.86 19.91 19.91 £ £ £ 1.83 1.83 19.91 19.91 External WBC BW - Revenues Mkt 1 Internal WBC BW - Revenues Mkt 1 External WBC end user access-Rentals Mkt 1 Internal WBC end user access-Rentals Mkt 1 £ £ 2.65 (0.20) (0.20) 50.54 (0.15) 50.08 (0.15) 0.01 0.08 0.99 0.43 2.57 10.84 4.30 10.39 7.56 16.24 0.86 1.60 4.29 (0.04) 5.15 5.15 77.38 77.09 60.12 2.70 External IPstream Connect Bandwidth Mkt 1 Internal IPstream Connect Bandwidth Mkt 1 External IPstream Connect End user access Rentals Mkt 1 Internal IPstream Connect End user access Rentals Mkt 1 Internal End user access connections Mkt 1 Average cost per unit (from annex 15) Fully Allocated Cost (£) External end user access connections Mkt 1 Wholesale broadband access market 1 - BT only operator 2.70 5.23 5.39 Page 116 0.01 0.08 0.99 0.43 2.57 10.84 4.30 10.39 7.64 16.24 0.86 1.60 8.17 (0.04) (0.11) 64.08 26.60 4.97 4.30 10.39 3.05 4.30 10.39 3.05 0.86 0.86 (0.11) (0.04) (0.03) 26.60 18.56 18.57 4.97 Section 8 – Review of Other Wholesale Markets Section 8.9.2 - Wholesale Broadband Access Market 1 calculation of FAC based on component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Broadband line testing systems ADSL connections Combi Card Broadband Access ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Core/Metro (broadband) SG&A Broadband (q) Broadband backhaul circuits (excl Virtual Paths) (q) Edge Ethernet ports (q) Core/Metro connectivity (q) DSLAM capital/maintenance (q) EOI Notional Creditors (ap) £/line £/conn £/line £/port £/port £/port £/port £/use £/use £/circuit % % % % % Fully Allocated Costs (£) (b) (ux) (sx) (d) (q) (ap) (h) 2.09 1.72 19.17 128.27 1,457.37 454.99 332.72 4.70 30.06 16.11 £111m £43m £5m £63m £225m £ 1.72 £ £ £ £ 1.98 1.92 1.92 19.17 19.17 19.17 External IPstream Connect Bandwidth Mkt 1 Internal IPstream Connect Bandwidth Mkt 1 External Datastream Virtual Paths Mkt 1 External IPstream Connect End user access Rentals Mkt 1 Internal IPstream Connect End user access Rentals Mkt 1 External Datastream End user access Rentals Mkt 1 Internal End user access connections Mkt 1 Average cost per unit (from annex 15) Fully Allocated Cost (£) External end user access connections Mkt 1 Wholesale broadband access market 1 - BT only operator £ £ 1.72 0.01 0.46 12.67 7.33 27.65 75.11 15.46 92.92 115.25 0.51 0.02 0.13 1.70 0.56 3.77 8.06 15.46 10.86 14.16 0.51 1.14 0.02 0.13 1.69 0.55 3.74 8.01 15.46 11.07 14.07 0.51 1.14 3.51 3.51 7.60 6.74 6.65 (0.23) (0.23) 25.03 (0.17) 36.59 (0.18) 36.99 (0.19) (0.05) (0.04) (0.05) 5.00 5.00 53.61 64.24 64.54 347.32 56.33 56.34 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. Reduction in FAC due to notional creditor generated by the EOI charge from Openreach to WBA markets. See Section 2 Basis of Preparation for explanation of restatement. Page 117 Section 8 – Review of Other Wholesale Markets Section 8.10 - Wholesale Broadband Access Market 2 Definition Market 2 covers BT exchange areas where two operators are present and exchanges where three operators are present or forecast but where BT’s share is greater than or equal to 50% of the customers in that exchange area. Key Regulatory Changes BT Wholesale continues to have regulatory and EOI obligations in relation to the supply of Wholesale Broadband Access products in Market 2. In their final statement on the SMP review in December 2010, Ofcom confirmed that the SMP obligations applying to Wholesale Broadband products would include a cost orientation obligation on BT in Market 2 but no charge control. BT continues to be required to report market 2 on an EOI basis as a result of the Ofcom February 2011 consultation document ‘Changes to BT and KCOM’s Regulatory and Financial Reporting 2010/11 Update’. Summary Market Performance Year 2013 2012 Revenue £m 206 242 Total CCA Operating Costs Return £m £m 147 59 186 56 Return on MCE % 32.4% 30.2% Key Market Changes The wholesale broadband market has continued to show growth over the last year. The combined Digital Subscriber Line (DSL) (including Local Loop Unbundled lines) and Cable market has grown by 5% in the year to March 2013. Cable lines have increased to 4.3m, whilst Local Loop Unbundling (LLU) lines have grown 7% in the year (from 8.3 to 8.9m lines). BT’s DSL lines have increased by 3% in the year from 8.5 to 8.8m lines in March 2013. Page 118 Section 8 – Review of Other Wholesale Markets Section 8.10.1 - Wholesale Broadband Access Market 2 (Annex 11) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale broadband access market 2 - 2 to 3 principal operators Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average price £ FAC £ Unaudited Unaudited (D)LRIC DSAC £ £ 33.54 5.13 38.67 33.54 13.46 47.00 For the year ended 31 March 2013 Service Internal End user access connections Mkt 2 EOI Wholesale Costs 7 173,271 conns 40.98 33.54 5.35 38.89 2 50,780 conns 40.98 33.54 5.35 38.89 33.54 5.13 38.67 33.54 13.46 47.00 17 208,826 rentals 82.00 26.33 86.36 112.69 26.33 69.84 96.17 26.33 168.78 195.11 17 203,360 rentals 83.74 26.70 89.52 116.22 26.70 72.42 99.12 26.70 174.13 200.83 22 171,447 bandwidth 129.44 8.36 59.71 68.07 8.36 41.60 49.96 8.36 387.41 395.77 34 269,273 bandwidth 126.85 4.06 58.81 62.87 4.06 40.88 44.94 4.06 386.07 390.13 External end user access connections Mkt 2 EOI Wholesale Costs Internal IPstream Connect End user access Rentals Mkt 2 EOI Wholesale Costs External IPstream Connect End user access Rentals Mkt 2 EOI Wholesale Costs Internal IPstream Connect Bandwidth Mkt 2 EOI Wholesale Costs External IPstream Connect Bandwidth Mkt 2 EOI Wholesale Costs Page 119 Section 8 – Review of Other Wholesale Markets Section 8.10.1 - Wholesale Broadband Access Market 2 (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Internal WBC end user access-Rentals Mkt 1 Internal WBC end user access Rentals Mkt 2 EOI Wholesale Costs 47 659,557 rentals 70.56 18.03 26.60 44.63 18.03 21.09 39.12 18.03 71.12 89.15 70.56 18.03 26.60 44.63 18.03 21.09 39.12 18.03 71.12 89.15 40.00 5.44 18.57 24.01 5.44 13.98 19.42 5.44 55.60 61.04 40.00 5.45 18.57 24.02 5.45 13.98 19.43 5.45 55.60 61.05 External WBC end user access Rentals Mkt 2 EOI Wholesale Costs 6 87,759 rentals Internal WBC bandwidth Mkt 2 EOI Wholesale Costs 33 831,906 bandwidth External WBC bandwidth Mkt 2 EOI Wholesale Costs 3 86,510 bandwidth Internal Ancillary Charges and Other Mkt 2 EOI Wholesale Costs 0 12 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) External Ancillary Charges and Other Mkt 2 EOI Wholesale Costs 0 5 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) Roundings TOTAL 1 206 Page 120 Section 8 – Review of Other Wholesale Markets Section 8.10.1 - Wholesale Broadband Access Market 2 (continued) Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale broadband access market 2 - 2 to 3 principal operators Annex 11 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Restated for the year ended 31 March 2012 (h) Service Internal End user access connections Mkt 2 EOI Wholesale Costs 8 205,455 conns 41.31 39.79 5.00 44.79 3 76,601 conns 41.31 39.79 5.00 44.79 39.79 4.65 44.44 39.79 14.00 53.79 89.30 29.59 95.00 124.59 29.59 78.06 107.65 29.59 176.55 206.14 79.62 30.38 58.98 89.36 30.38 48.20 78.58 30.38 118.06 148.44 78.71 31.87 59.02 90.89 31.87 48.22 80.09 31.87 118.01 149.88 1,022.21 8.99 270.30 279.29 8.99 197.40 206.39 8.99 1,464.80 1,473.79 129.71 8.69 50.39 59.08 8.69 35.11 43.80 8.69 226.16 234.85 131.24 9.78 48.86 58.64 9.78 34.22 44.00 9.78 215.04 224.82 External end user access connections Mkt 2 EOI Wholesale Costs External Datastream End user access Rentals Mkt 2 EOI Wholesale Costs 0 2,192 rentals Internal IPstream Connect End user access Rentals Mkt 2 EOI Wholesale Costs 58 734,282 rentals External IPstream Connect End user access Rentals Mkt 2 EOI Wholesale Costs 29 367,648 rentals External Datastream Virtual Paths Mkt 2 EOI Wholesale Costs 1 1,465 vp Internal IPstream Connect Bandwidth Mkt 2 EOI Wholesale Costs 68 523,810 bandwidth External IPstream Connect Bandwidth Mkt 2 EOI Wholesale Costs 30 226,968 bandwidth Page 121 39.79 4.65 44.44 39.79 14.00 53.79 Section 8 – Review of Other Wholesale Markets Section 8.10.1 - Wholesale Broadband Access Market 2 (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Average price £ Cost orientation Unaudited Unaudited FAC (D)LRIC DSAC £ £ £ Internal Ancillary Charges and Other Mkt 2 EOI Wholesale Costs 0 36 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) External Ancillary Charges and Other Mkt 2 EOI Wholesale Costs 0 8 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) Roundings TOTAL 1 242 Page 122 Section 8 – Review of Other Wholesale Markets Section 8.10.2 - Wholesale Broadband Access Market 2 calculation of FAC based component costs and usage factors (Annex 16) For the year ended 31 March 2013 £ Components Unit (d) Broadband line testing systems ADSL connections Combi Card Broadband Access ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions 21CN Backhaul Link & Length Core/Metro (broadband) SG&A Broadband (q) Broadband backhaul circuits (excl Virtual Paths) (q) Edge Ethernet ports (q) Core/Metro connectivity (q) DSLAM capital/maintenance (q) EOI Notional Creditors (ap) £/line £/conn £/line £/port £/port £/port £/use £/use £/circuit £/circuit % % % % % Fully Allocated Costs (£) 2.50 2.66 19.91 982.59 286.23 98.13 3.01 42.88 7,423.01 10.78 £92m £52m £9m £47m £195m 0.00 £ 2.67 £ £ £ 1.90 1.91 19.91 19.91 £ £ £ 1.83 1.83 19.91 19.91 External WBC BW - Revenues Mkt 2 Internal WBC BW - Revenues Mkt 2 External WBC end user access-Rentals Mkt 2 Internal WBC end user access-Rentals Mkt 2 £ £ 2.67 2.88 5.77 5.89 (0.20) (0.20) 58.93 (0.15) 61.97 (0.16) 0.07 1.13 0.47 2.92 10.89 4.30 10.39 9.77 14.56 0.86 1.60 2.80 (0.05) 5.35 5.35 86.36 89.52 59.71 2.88 External IPstream Connect Bandwidth Mkt 2 Internal IPstream Connect Bandwidth Mkt 2 External IPstream Connect End user access Rentals Mkt 2 Internal IPstream Connect End user access Rentals Mkt 2 Internal End user access connections Mkt 2 Average cost per unit (from annex 15) Fully Allocated Cost (£) External end user access connections Mkt 2 Wholesale broadband access market 2 - 2 to 3 principal operators Page 123 0.07 1.13 0.47 2.92 10.89 4.30 10.39 9.82 14.56 0.86 1.60 1.82 (0.02) (0.11) 58.81 26.60 4.97 4.30 10.39 3.05 4.30 10.39 3.05 0.86 0.86 (0.11) (0.03) (0.03) 26.60 18.57 18.57 4.97 Section 8 – Review of Other Wholesale Markets Section 8.10.2 - Wholesale Broadband Access Market 2 calculation of FAC based component costs and usage factors (continued) Restated for the year ended 31 March 2012 (h) £ Components Unit (d) Broadband line testing systems ADSL connections Combi Card Broadband Access ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Core/Metro (broadband) SG&A Broadband (q) Broadband backhaul circuits (excl Virtual Paths) (q) Edge Ethernet ports (q) Core/Metro connectivity (q) DSLAM capital/maintenance (q) EOI Notional Creditors (ap) £/line £/conn £/line £/port £/port £/port £/port £/use £/use £/circuit % % % % % Fully Allocated Costs (£) (b) (ux) (sx) (d) (q) (ap) (h) 2.09 1.72 19.17 128.27 1,457.37 454.99 332.72 4.70 30.06 16.11 £111m £43m £5m £63m £225m £ 1.72 £ £ £ 1.98 1.93 1.92 19.17 19.17 19.17 External IPstream Connect Bandwidth Mkt 2 Internal IPstream Connect Bandwidth Mkt 2 External Datastream Virtual Paths Mkt 2 External IPstream Connect End user access Rentals Mkt 2 Internal IPstream Connect End user access Rentals Mkt 2 External Datastream End user access Rentals Mkt 2 Internal End user access connections Mkt 2 Average cost per unit (from annex 15) Fully Allocated Cost (£) External end user access connections Mkt 2 Wholesale broadband access market 2 - 2 to 3 principal operators £ £ £ 9.81 6.45 21.38 63.53 15.46 92.92 60.29 0.51 0.09 1.28 0.64 2.83 8.63 15.46 11.79 8.07 0.51 1.14 0.08 1.18 0.59 2.61 7.97 15.46 11.93 7.45 0.51 1.14 1.72 3.51 3.51 7.60 6.77 6.69 (0.23) (0.23) 66.42 (0.17) 31.29 (0.18) 31.43 (0.19) (0.05) (0.05) (0.06) 5.00 5.00 95.00 58.98 59.02 270.30 50.39 48.86 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. This service comprises a number of individual prices. ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. This is the total cost not unit cost for this component. Reduction in FAC due to notional creditor generated by the EOI charge from Openreach to WBA markets. See Section 2 Basis of Preparation for explanation of restatement. Page 124 Section 9 – Reconciliation Statements Section 9 Reconciliation Statements Page 125 Section 9 – Reconciliation Statements Section 9.1 - BT Reconciliation Statement 2013 (Annex 19) Consolidated profit and loss account For the year ended 31 March 2013 Turnover £m Return or Operating Profit before Costs taxation £m £m As in the Annual Report 18,017 15,430 2,501 Adjustments Elimination of inter-market turnover and costs Other Operating Income Share of post tax profits of associates and joint ventures Profit on disposal of interest in associate Net short term interest Net pension interest Long term interest payable Total BT Markets (HCA) 4,715 22,732 4,715 (399) (9) (130) 33 19,640 (31) 620 3,090 Holding (gain)/loss Supplementary Depreciation Other CCA adjustments Adjustments Total BT Markets (CCA) - Note 1 (2) 22,730 (362) 234 (30) (1) 19,481 362 (234) 30 1 3,249 - Note 1 - Agrees to Annex 3 Consolidated Performance Summary. Page 126 Section 9 – Reconciliation Statements Section 9.1.1 - BT Reconciliation Statement 2012 (Annex 19) (h) Restated consolidated profit and loss account For the year ended 31 March 2012 Turnover £m Return or Operating Profit before Costs taxation £m £m As in the Annual Report 18,897 16,346 2,445 Adjustments Elimination of inter-market turnover and costs Other Operating Income Share of post tax profits of associates and joint ventures Net short term interest Long term interest payable Total BT Markets (HCA) 4,955 23,852 4,955 (368) (10) (190) 20,733 674 3,119 Holding (gain)/loss Supplementary Depreciation Other CCA adjustments Adjustments Total BT Markets (CCA) - Note 1 23,852 (362) 228 174 (5) 20,768 362 (228) (174) 5 3,084 Note 1 - Agrees to Annex 3 Consolidated Performance Summary. (h) See Section 2 Basis of Preparation for explanation of restatement. Page 127 Section 9 – Reconciliation Statements Section 9.1.2 - BT Reconciliation Statement MCE 2013 (Annex 20) For the year ended 31 March 2013 2013 Restated 2012 (h) £m (262) 2,501 2,239 £m 1,308 2,343 3,651 Goodwill (1,410) (1,339) Derivative financial instruments - assets (1,207) (1,022) 1,209 1,100 Shareholders’ funds as in the 2013 Annual Report CCA adjustments Mean capital employed of BT Markets 2013 Adjustments Deferred tax liabilities Deferred tax assets (1,438) (626) Current tax assets (16) (139) Current tax liabilities Long term loans and other borrowings: Due in less than one year 100 66 576 1,940 8,277 7,599 864 832 883 5,856 875 2,448 Closing CCA capital employed at 31 March 15,933 15,385 Opening CCA capital employed at 1 April (h) 15,385 15,917 Total CCA mean capital employed 15,659 15,651 Due in more than one year Derivative financial instruments - liabilities Other payables Retirement benefit obligations Access markets Other Wholesale markets £m 11,640 1,478 £m 11,803 1,468 Sub total BT Markets 13,118 13,271 Residual activities Wholesale residual activity Retail residual activity 2,437 103 1,907 474 Sub total residual activities 2,540 2,381 Roundings and other adjustments Wholesale markets Retail markets & activities 1 (1) Sub total roundings and other adjustments 1 (1) Total CCA mean capital employed (h) See Section 2 Basis of Preparation for explanation of restatement. Page 128 Restated 2012 (h) 15,659 15,651 Section 10 – Openreach Information Section 10 Openreach Information Page 129 Section 10 – Openreach Information Section 10.1 - Openreach Income Statement 2013 Revenue Internal Revenue -service(s) which are also available externally: - Internal LLU equivalent - Other -service(s) provided internally only: - e-PPCs - Other External Revenue Roundings Total Revenue Operating Costs Provision/Maintenance Network Support General Support General Management Finance and Billing Accommodation Bad Debts Other Costs Depreciation - Land & Building - Access - Switch and Transmission - Other related Sub total Depreciation Sub total HCA operating costs CCA adjustments Holding loss/(gain) Supplementary depreciation Other adjustments Roundings Total CCA Operating Costs Return Return on mean capital employed Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services by regulated market Openreach Services (by regulated market) Full service provision Wholesale analogue exchange line services For the year ended 31 March 2013 £m £m £m £m £m £m £m £m £m - - - - - - 1,404 65 151 0 1,620 477 - - - - - - 529 67 126 814 1,536 326 2,097 322 403 322 2,500 222 105 189 222 105 2,051 - - - - - - 1,933 132 277 814 3,156 803 1,862 3,959 169 111 178 261 10 126 0 22 8 4 7 10 0 10 0 2 10 5 13 18 1 12 0 3 120 51 98 115 5 91 0 13 307 171 296 404 16 239 0 40 11 28 67 93 3 16 0 8 318 199 363 497 19 255 0 48 16 414 28 107 565 2 13 3 4 22 2 12 17 6 37 22 143 8 90 263 42 582 56 207 887 4 74 59 54 191 46 656 115 261 1,078 27 117 170 102 416 73 773 285 363 1,494 1,442 63 99 756 2,360 417 2,777 1,078 3,855 (6) 6 0 (3) (1) 2 (69) 71 (15) (203) 203 (19) (281) 279 (32) (23) (5) 11 (304) 274 (21) 0 - - 1,241 5,200 163 70 151 306 7 138 0 (173) (40) (10) 7 2 481 269 514 803 26 393 0 (125) (344) 264 (14) - - - - - - 1,423 63 97 743 2,326 400 2,726 1,037 3,763 510 69 180 71 830 403 1,233 204 1,437 11.5 % 8.1 % 10.8 % 7.9 % 29.5 % 81.6 % 2.8 % Page 130 8.8 % 30.8 % 2 Section 10 – Openreach Information Section 10.2 - Openreach Income Statement 2012 (h) Revenue Internal Revenue -service(s) which are also available externally: - Internal LLU equivalent - Other -service(s) provided internally only: - e-PPCs - Other External Revenue Roundings Total Revenue Operating Costs Provision/Maintenance Network Support General Support General Management Finance and Billing Accommodation Bad Debts Other Costs Depreciation - Land & Building - Access - Switch and Transmission - Other related Sub total Depreciation Sub total HCA operating costs CCA adjustments Holding loss/(gain) Supplementary depreciation Other adjustments Roundings Total CCA Operating Costs Return Return on mean capital employed Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Openreach Services (by regulated market) Full service provision Wholesale analogue exchange line services Restated for the year ended 31 March 2012 £m £m £m £m £m £m £m £m £m - - - - - - - 478 1,568 73 175 0 1,816 445 2,261 - 478 2,261 - - - - - - - 61 130 759 1,505 280 1,785 268 377 96 268 377 1,881 555 - - - - - - - - - 2,123 134 305 759 3,321 725 4,046 1,219 5,265 166 123 173 238 12 149 0 9 7 4 8 11 0 11 0 0 9 6 14 22 1 18 0 1 96 46 81 96 5 85 0 4 278 179 276 367 18 263 0 14 12 32 57 114 4 21 0 6 290 211 333 481 22 284 0 20 16 433 39 76 564 2 14 4 4 24 2 12 20 8 42 21 114 8 60 203 41 573 71 148 833 2 67 58 88 215 43 640 129 236 1,048 21 101 182 95 399 64 741 311 331 1,447 1,434 65 113 616 2,228 461 2,689 1,141 3,830 (211) 211 5 (6) 6 1 (5) (1) 16 (55) 56 (1) (277) 272 21 (31) (2) 82 (308) 270 103 248 73 155 264 12 161 0 (171) (48) (10) 68 538 284 488 745 34 445 0 (151) (356) 260 171 - - - - - - - - - 1,439 66 123 616 2,244 510 2,754 1,151 3,905 684 68 182 143 1,077 215 1,292 68 1,360 6.8 % 11.3 % 9.9 % 28.1 % 77.5 % (h) See Section 2 Basis of Preparation for explanation of restatement. Page 131 16.2 % 11.9 % 2.9 % 10.3 % Section 10 – Openreach Information Section 10.3 - Openreach MCE Statement 2013 Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Openreach Services (by regulated market) Wholesale ISDN2 exchange line services Full service provision Wholesale analogue exchange line services For the year ended 31 March 2013 £m £m £m £m £m £m £m £m £m Non-current Assets Tangible fixed assets: Land & Buildings Access - Copper Access - Fibre Access - Duct Switch and Transmission - Switch - Transmission Other Investments Total Non-current assets 129 3,187 0 2,679 94 139 344 16 100 0 87 14 6 15 18 11 71 51 8 40 22 231 1,124 0 904 16 47 284 394 4,422 71 3,721 132 232 665 21 0 459 448 0 271 156 415 4,422 530 4,169 132 503 821 0 0 0 0 0 0 0 0 0 238 221 2,606 9,637 1,355 10,992 2,732 13,724 17 17 0 0 0 0 0 0 0 117 436 8 26 17 79 49 146 191 687 48 203 239 890 Total Current Assets 553 34 96 195 878 251 Payables falling due within one year - Internal - External 0 (615) 0 (34) 0 (92) 0 (245) 0 (986) Total Payables falling due within one year (615) (34) (92) (245) (50) Total Assets less Current Payables Provisions for liabilities and charges Roundings Mean capital employed 696 4,625 1,095 4,918 155 1,081 1,154 6,572 Current Assets Inventories Receivables - Internal - External Net Current Assets/(Payables) 281 203 565 749 23 578 333 (62) 6,510 (69) 0 4 238 225 2,556 (36) (49) 319 190 1,209 1,129 287 1,416 0 (279) 0 (1,265) 0 (455) 0 (1,720) (986) (279) (1,265) (455) (1,720) (108) (28) (136) (168) (304) 9,529 1,327 (112) (17) 10,856 (4) - - - - - - - - - 6,441 235 221 2,520 9,417 1,310 10,727 2,524 13,251 Page 132 (40) 13,420 (3) Non-current assets are net of government grants of £7.5m (2011/12: nil). (129) 2,564 (169) Section 10 – Openreach Information Section 10.4 - Openreach MCE Statement 2012 (h) Non-current Assets Tangible fixed assets: Land & Buildings Access - Copper Access - Fibre Access - Duct Switch and Transmission - Switch - Transmission Other Investments Total Non-current assets Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Openreach Services (by regulated market) Full service provision Wholesale analogue exchange line services Restated for the year ended 31 March 2012 £m £m £m £m £m £m £m £m £m 127 3,448 0 2,839 120 156 296 16 105 0 86 18 6 15 19 13 71 52 10 48 26 223 920 0 721 18 39 244 385 4,486 71 3,698 166 249 581 21 0 423 429 0 253 264 406 4,486 494 4,127 166 502 845 232 175 482 755 25 625 364 638 4,661 976 4,882 191 1,127 1,209 0 0 0 0 0 0 0 0 0 6,986 246 239 2,165 9,636 1,390 11,026 2,658 13,684 33 33 Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 128 409 8 20 18 64 46 108 200 601 44 78 244 679 (40) 96 Total Current Assets 537 28 82 154 801 122 923 89 Payables falling due within one year - Internal - External 0 (512) 0 (25) 0 (77) 0 (171) 0 (785) 0 (165) 0 (950) 0 (299) 0 (1,249) Total Payables falling due within one year (512) (25) (77) (171) (785) (165) (950) (299) (1,249) (43) (27) (210) (237) Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities and charges 25 3 5 7,011 249 244 (93) (5) (9) (17) 2,148 (47) 16 9,652 1,347 (154) (21) 10,999 (175) 2,448 (90) 204 775 1,012 13,447 (265) Roundings Mean capital employed 6,918 244 235 2,101 9,498 1,326 (h) See Section 2 Basis of Preparation for explanation of restatement. Page 133 10,824 2,358 13,182 Section 10 – Openreach Information Section 10.5 - Reconciliation of Openreach Income Statement 2013 For the year ended 31 March 2013 Revenue Operating Return or Cost Profit before taxation £m £m £m As in the Annual report Restatement to Openreach segmental results announced 13 June 2013 As restated 5,067 3,725 1,342 48 176 (128) 5,115 3,901 1,214 Reconciliation differences: Internal trading restatement not included in the Current Cost Financial Statements Use of BT TSO assets Northern Ireland Non-traded costs Other trading differences Total reconciliation differences (f) (b) (c) (e) (d) (48) 133 85 (48) (134) 103 35 (44) 134 30 (35) 129 CCA adjustments (a) - (94) 94 5,200 3,763 1,437 Regulatory Openreach Page 134 Section 10 – Openreach Information Section 10.6 - Reconciliation of Openreach Income Statement 2012 (h) Restated for the year ended 31 March 2012 Revenue Operating Return or Cost Profit before taxation £m £m £m As in the Annual report Restatement to Openreach segmental results announced 13 June 2013 As restated Reconciliation differences: Internal trading restatement not included in the Current Cost Financial Statements Use of BTO assets Northern Ireland Non-traded costs Other trading differences Total reconciliation differences (f) (b) (c) (e) (d) CCA adjustments (a) Regulatory Openreach 5,136 3,776 51 209 5,187 3,985 (51) 129 78 1,360 (158) 1,202 (51) (171) 97 62 (92) (155) 171 32 (62) 92 233 - 75 (75) 5,265 3,905 1,360 (h) See Section 2 Basis of Preparation for explanation of restatement. Page 135 Section 10 – Openreach Information Section 10.7 - Openreach Notes for the financial year 2011/12 including non-SMP activity and 8.8% in 2012/13 and 11.3% in 2011/12 excluding non-SMP results and Openreach Ethernet services (AISBO market). Such returns are impacted significantly due to changes in the CCA valuation and other accounting policies making it difficult to understand the underlying returns. To allow comparison year on year on a more consistent basis, adjustments should be made for these items. After making these adjustments to Openreach’s markets, for comparability purposes, the return is £517m for 2012/13 and £823m for 2011/12 resulting in a ROCE of 5.5% and 8.7% respectively. The adjustments are as follows: Openreach Statements As noted in Section 1.1 - Introduction: Regulation in the UK, on 22 September 2005, BT offered certain undertakings to Ofcom in lieu of a reference under the Enterprise Act 2002 (“the Undertakings”). In accordance with section 5.31 of the Undertakings, with effect from the start of BT’s 2006/07 financial year, BT’s Regulatory Financial Statements need to separately present the financial results of Openreach and include a reconciliation of Openreach’s revenue, operating profit (and other items agreed between BT and Ofcom) with the financial information about Openreach as shown in BT Group plc’s Annual Report. Wholesale Local Access Co-location activity has been excluded. BT charges customers upfront for the cost of equipment and the installation of its exchanges. Revenue is recognised and received in the year of connection but the capitalised costs are depreciated over the life of the asset. The non-matched element between revenue and costs of these items distorts the reported return in the local access market. The form, content and basis of preparation of the financial results of Openreach follow, to the fullest extent possible, those used in the preparation of the Current Cost Financial Statements. The Primary Accounting Documents outline the methodologies used to present the financial results of Openreach within the Current Cost Financial Statements for 2013 (Openreach regulatory statement). The reconciliation of that statement to the Openreach segmental financial information as shown in BT Group plc’s Annual Report is shown for the Profit and Loss Account above. Remove the Current Cost Accounting (CCA) Holding Gains and losses from each year, as these items are the change in valuation driven by price effects in the year and can swing significantly in amount and direction from year to year. Remove Other CCA adjustments, as these items are principally due to methodology changes, where any changes resulting from change or modification to the valuation methodology are taken through the Profit and Loss account. The specific adjustments are not, in general, expected to recur. BT’s Current Cost Financial Statements have been prepared in accordance with the Final Statements and Notifications imposed on BT by Ofcom, where Ofcom has defined certain markets where BT is deemed to have SMP in the UK. However, the products sold by Openreach do not align directly with these definitions of these economic markets. Reconciling Differences The Primary Accounting Documents, dated 31 July 2013, show how BT has disaggregated the SMP definitions in order to produce the Openreach regulatory statement and reconciliation of the statement to the Openreach financial information shown in BT Group plc’s Annual Report. The reconciling differences between the Openreach regulatory statement and the Openreach segmental financial information reported in BT Group plc’s Annual Report fall into the following main categories: Within the Openreach regulatory statement, separate columns are shown for each “Full Openreach market” and the remaining “Part Openreach market” activities have been consolidated into a single column. a) Basis of preparation under CCA BT Group plc’s Annual Report has been prepared under the historical cost convention (‘HCA’), modified for the revaluation of certain financial assets and liabilities at fair value. As directed by Ofcom through the Explanatory Statement and Notification, BT’s Current Cost Financial Statements have been prepared on a CCA basis, in accordance with the Primary Accounting Documents and the Detailed Valuation Methods, all of which are annually updated. As such, a reconciliation entry has been made to exclude the aggregated CCA adjustments included within the Openreach regulatory statement. The Openreach Information includes comparative information for the year ended 31 March 2012 first published on 31 July 2012, subject to certain restatements and re-presentations detailed in section 2.1, and prepared in accordance with the Primary Accounting Documents with the same date. Access Markets Openreach Level Review b) To assess the underlying performance of Openreach's markets on a like for like basis each year it is necessary to adjust for a number of significant one off items which impact the operating profit in one year and not in another. The return shown in these statements for total Openreach before these items was 10.8% for the financial year 2012/13 and 10.3% Rental charge to Openreach for use of assets owned by BT TSO Within the Openreach segmental financial information reported in BT Group plc’s Annual Report, the results of BT Wholesale include a charge for an appropriate return on capital where assets are owned by BT TSO (e.g. for line cards, electronics and network features) but Page 136 Section 10 – Openreach Information are used by Openreach. The Openreach regulatory statements do not include this charge, as the basis for attribution of costs and assets to products in the regulatory accounts is actual costs and assets. c) Results relating to Northern Ireland’s operations The Current Cost Financial Statements have been prepared in accordance with the Final Statements and Notifications imposed on BT where Ofcom has defined certain markets in which BT is deemed to have SMP in the UK. This definition includes BT’s Northern Ireland operations. The Openreach segmental financial information reported in BT Group plc’s Annual Report excludes BT’s operations in Northern Ireland. Accordingly, the results of the access network element of BT’s Northern Ireland operations form part of the reconciliation. d) Other Trading Differences The Openreach segmental financial information reported in BT Group plc's Annual Report reflect the internal charges between BT's lines of business rather than the allocation of actual costs and capital employed as shown in the Current Cost Financial Statements. The other trading differences reflect the total of these timing differences across the year. e) Non-traded costs Non-traded costs are shown separately from the Openreach segmented results in BT Group plc’s Annual Report. They are included as a separate line to enable reconciliation between the accounts. f) Internal trading restatement not included in the Current Cost Financial Statements On 13 June 2013 BT announced a restatement and re-presentation to its results for the years ended 31 March 2013 and 31 March 2012. Some staff in BT TSO, who provided engineering services to the rest of BT, were transferred to Openreach and consequently Openreach recharges these staff costs to the rest of BT. This adjustment was not included in the Current Cost Financial Statements 2013. Page 137 Appendix 1 – Other Information Appendix 1 Other Information Page 138 Appendix 1 – Other Information Appendix 1.1 - Network Activity Statements Consolidated 2013 (Annex 15) Fully Allocated Cost (£m) Footnotes For the year ended 31 March 2013 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Volume (b) Units Average costs per min/unit on a current cost basis relating to current year SMP Cost Accounting components Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Product management policy & planning Interconnect local end rental 2Mbit/s Interconnect 2Mbit/s connection Interconnect extension circuits (IEC) 2Mbit/s link Customer Sited Interconnect cct (CSI) 2Mbit/s link Interconnect extension circuits (IEC) 2Mbit per km Customer Sited Interconnect cct (CSI) 2Mbit per km In Span Interconnect circuits (ISI) transmission Nominated In Span I/Connect cct (ISI) transmission Intra Building Circuit (IBC) connection Intra Building Circuit (IBC) rental PC rental 2Mbit/s link per km distribution PC rental 2Mbit/s link per km trunk PC rental 34Mbit/s link per km distribution PC rental 34Mbit/s link per km trunk PC rental 140Mbit/s link per km distribution PC rental 140Mbit/s link per km trunk PC rental 622Mbit/s link per km trunk Point of Handover electronics PC rental 64kbit/s link PC rental 2Mbit/s link PC rental 34Mbit/s link PC rental 140Mbit/s link PC rental 64kbit/s link per km transmission 64kbit/s PC link connection cct provision 2Mbit/s and above PC link connection cct provision PC rental 64kbit/s link local end PC rental 34Mbit/s link local end PC rental 140Mbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre Wholesale & LAN extension services fibre etc Backhaul extension services fibre etc Ethernet Electronics Ethernet main links SG & A partial private circuits National OA non chargeable Emergency OA (999) non chargeable Wholesale Access specific (c) 78 73 39 26 7 2 1 2 2 2 2 2 1 1 5 45 12 7 4 8 6 6 2 29 21 2 5 14 1 39 21 8 7 7 88 212 11 130 30 28 0 13 37 (1) (1) 0 5 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 1 1 0 0 (1) 0 0 2 0 0 0 (1) (1) 0 (4) (11) (1) 0 8 0 0 0 0 2 1 (1) (7) 0 0 0 0 0 0 0 0 0 0 0 (5) (2) (1) (1) (1) (1) (1) 0 (1) (1) 0 0 (4) 0 0 (1) 0 0 0 0 2 0 0 (11) 0 0 0 0 79 73 38 24 7 2 1 2 2 2 2 2 1 1 5 41 11 6 3 7 6 6 2 28 19 2 5 12 1 39 20 7 6 7 84 203 10 130 27 28 0 13 37 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (c) Unit of length is 10 kilometres. Page 139 124 106 53 234 6 4 0 3 4 10 12 3 4 0 10 193 71 26 23 40 43 45 2 39 33 4 9 107 0 0 29 25 20 1 227 614 36 192 347 32 0 (1) 82 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 8.8 12 10 5 23 1 0 0 0 0 1 1 0 0 0 1 19 7 3 2 4 4 4 0 4 3 0 1 10 0 0 3 2 2 0 22 60 4 19 34 3 0 0 7 91 83 43 47 8 2 1 2 2 3 3 2 1 1 6 60 18 9 5 11 10 10 2 32 22 2 6 22 1 39 23 9 8 7 106 263 14 149 61 31 0 13 44 134,312 132,820 110,823 200,847 133,452 11,764 1,322 11,108 11,764 267,802 318,848 6,069 18,141 2,114 70,637 1,809,195 1,399,309 31,045 49,717 21,349 46,915 10,029 1,676 187,696 130,595 1,893 987 5,653,602 553 7,251 58,805 2,686 1,437 26,628 162,792 102,322 12,967 281,159 530,231 (a) 52,152 61,779 3,587,019 mm mm mm mm mm circuits circuits circuits circuits km km 100m 100m circuits circuits km km km km km km km eq links links links links km circuits circuits le le le le le le le le fibre km mm mm trans 0.067p 0.063p 0.039p 0.023p 0.006p £181.24 £984.56 £196.82 £205.23 £9.30 £9.31 £291.78 £51.97 £319.12 £90.10 £33.06 £12.60 £273.05 £120.97 £520.20 £200.13 £960.93 £1,141.05 £168.09 £174.32 £1,246.82 £5,803.25 £4.02 £1,999.40 £5,409.66 £392.94 £3,553.49 £5,989.94 £263.18 £650.76 £2,564.33 £1,094.43 £527.23 £113.98 (a) 0.000p 0.021p £12.37 Appendix 1 – Other Information Appendix 1.1 - Network Activity Statement Consolidated 2013 (Continued) Fully Allocated Cost (£m) Footnotes For the year ended 31 March 2013 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card Broadband Access Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching 13 179 159 57 730 219 72 38 4 308 101 2 116 16 0 4 70 176 4 25 35 68 9 27 38 112 19 29 4 139 0 3 0 0 23 0 48 9 12 0 1 4 2 11 0 0 26 0 218 0 0 0 0 41 0 0 (1) 0 0 0 0 2 0 0 0 1 1 0 0 0 0 0 (1) (32) 0 0 0 0 (2) 0 (3) (1) 0 0 0 0 0 0 0 0 (28) 0 (219) 0 0 0 0 (64) 0 0 1 0 0 0 0 (10) 0 (2) 0 (5) (2) 0 0 0 0 0 0 24 0 0 0 0 1 0 (8) 0 0 0 0 0 0 0 13 179 157 57 729 219 72 38 4 285 101 2 116 16 0 4 70 168 4 23 35 64 8 27 38 112 19 29 3 131 0 3 0 0 22 0 37 8 12 0 1 4 2 11 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. Page 140 0 4 904 2 6,531 9 37 2 9 1,051 6 0 195 33 0 7 195 275 9 112 66 74 55 60 (7) (1) (20) 1 6 226 0 4 0 0 34 0 103 14 54 0 1 4 2 13 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 9.7 8.8 9.7 8.8 9.7 9.0 9.7 9.7 8.8 8.8 8.8 8.8 8.8 8.8 9.3 8.8 9.2 8.8 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 0 0 80 0 575 1 3 0 1 92 1 0 17 3 0 1 18 27 1 10 6 7 5 5 (1) 0 (2) 0 0 22 0 0 0 0 3 0 10 1 5 0 0 0 0 1 13 179 237 57 1,304 220 75 38 5 377 102 2 133 19 0 5 88 195 5 33 41 71 13 32 37 112 17 29 3 153 0 3 0 0 25 0 47 9 17 0 1 4 2 12 2,912,052 10,498,323 25,380,248 31,380,432 25,380,248 31,380,432 41,805,541 44,419,476 25,446,022 24,997,742 27,600,073 1,137,834 18,278,817 1,137,834 18,278,817 1,137,834 35,053,425 (a) 1,724,885 2,028 14,338 14,338 348,940 (a) (a) (a) (a) (a) 18,278,817 7,722,603 1,137,834 236,996 141,900 136,980 (a) (a) (a) (a) (a) 2,118 803 13,914 20,494 4,130,538 lines lines lines lines lines lines lines lines lines lines lines channels lines channels eq channels lines conns rooms hostels hostels cables lines lines channels mm mm mm ports ports ports ports usage £4.50 £17.13 £9.36 £1.82 £51.38 £7.01 £1.80 £0.86 £0.20 £15.10 £3.66 £2.01 £7.31 £17.46 £0.00 £3.77 £2.50 (a) £2.66 £16,133.42 £2,859.57 £4,884.75 £39.91 (a) (a) (a) (a) (a) £0.24 £19.91 £0.00 0.001p 0.000p 0.000p (a) (a) (a) (a) (a) £92.26 £982.59 £286.23 £98.13 £3.01 Appendix 1 – Other Information Appendix 1.1 - Network Activity Statement Consolidated 2013 (Continued) Fully Allocated Cost (£m) Footnotes For the year ended 31 March 2013 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Volume (b) Average costs per unit on a current cost basis relating to current year SMP Cost Accounting components Inter ATM transmissions Broadband backhaul circuits (excl Virtual Paths) 21CN Backhaul Link & Length Core/Metro (broadband) Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction SG&A Broadband SG&A Interconnect Main exchange switching ISDN30 connections ISDN30 access ISDN30 line cards Access Cards (ISDN30 services) 32 40 81 122 20 2 0 3 5 81 5 1 0 (7) (8) 0 0 0 0 0 0 0 (5) (4) (9) (15) 0 0 0 0 0 0 0 28 36 65 99 20 2 0 3 5 81 5 162 161 177 230 0 0 0 71 145 113 0 9.7 9.7 9.7 9.7 9.7 9.7 0.0 9.7 9.7 9.7 9.7 16 16 17 22 0 0 0 7 14 11 0 44 52 82 121 20 2 0 10 19 92 5 (n) (n) (n) (n) (n) SMP Accounting Separation components Residual components Roundings Total 1,015,272 usage (a) 11,094 circuits 11,272,969 circuits (a) (a) (a) (a) (a) (a) (a) £42.88 (a) £7,423.01 £10.78 (a) (a) (a) (a) (a) (a) (a) (n) (n) (n) (n) (n) 107 (2) 0 105 233 23 128 n/a n/a 1,565 1 (8) 1,558 1,374 133 1,691 n/a n/a 5 2 (6) 1 7 2 3 n/a n/a 5,990 234 (392) 5,832 15,555 1,424 7,256 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (n) Accounting Separation components require no costs to be disclosed. Page 141 Appendix 1 – Other Information Appendix 1.1.1 - Network Activity Statements Consolidated 2012 (Annex 15) (h) Fully Allocated Cost (£m) Footnotes Restated for the year ended 31 March 2012 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Volume (b) Units Average costs per min/unit on a current cost basis relating to current year SMP Cost Accounting components Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Product management policy & planning Interconnect local end rental 2Mbit/s Interconnect 2Mbit/s connection Interconnect extension circuits (IEC) 2Mbit/s link Customer Sited Interconnect cct (CSI) 2Mbit/s link Interconnect extension circuits (IEC) 2Mbit per km Customer Sited Interconnect cct (CSI) 2Mbit per km In Span Interconnect circuits (ISI) transmission Nominated In Span I/Connect cct (ISI) transmission Intra Building Circuit (IBC) connection Intra Building Circuit (IBC) rental PC rental 2Mbit/s link per km distribution PC rental 2Mbit/s link per km trunk PC rental 34Mbit/s link per km distribution PC rental 34Mbit/s link per km trunk PC rental 140Mbit/s link per km distribution PC rental 140Mbit/s link per km trunk PC rental 622Mbit/s link per km trunk Point of Handover electronics PC rental 64kbit/s link PC rental 2Mbit/s link PC rental 34Mbit/s link PC rental 140Mbit/s link PC rental 64kbit/s link per km transmission 64kbit/s PC link connection cct provision 2Mbit/s and above PC link connection cct provision PC rental 64kbit/s link local end PC rental 34Mbit/s link local end PC rental 140Mbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre Wholesale & LAN extension services electronics Wholesale & LAN extension services fibre etc Backhaul extension services electronics Backhaul extension services fibre etc Ethernet main links SG & A private circuits SG & A partial private circuits National OA non chargeable (c) 79 72 36 28 18 2 2 2 3 1 2 1 1 1 5 48 16 7 5 7 6 8 3 29 21 2 4 15 1 45 20 10 8 10 111 87 241 7 12 28 6 26 0 (3) (2) 0 6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (1) (1) 0 0 2 0 0 0 (1) (1) 0 (4) 0 (7) 0 (1) 8 0 0 0 5 3 0 (23) 0 0 0 0 0 (1) (1) 0 0 0 0 (13) (6) (1) (2) (2) (3) (3) 0 0 0 0 0 (11) 0 0 0 3 1 0 27 0 65 0 5 (30) 0 0 0 81 73 36 11 18 2 2 2 3 0 1 1 1 1 5 35 10 6 3 5 3 5 3 28 20 2 4 6 1 45 20 12 8 10 134 87 299 7 16 6 6 26 0 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (c) Unit of length is 10 kilometres. Page 142 131 112 49 270 5 5 1 4 6 8 11 2 4 1 10 207 79 27 24 33 32 42 3 39 40 4 8 126 0 9 29 32 18 6 289 141 715 12 36 337 5 21 0 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 13 11 5 26 0 0 0 0 1 1 1 0 0 0 1 20 8 3 2 3 3 4 0 4 4 0 1 12 0 1 3 3 2 1 28 14 69 1 4 33 0 2 0 94 84 41 37 18 2 2 2 4 1 2 1 1 1 6 55 18 9 5 8 6 9 3 32 24 2 5 18 1 46 23 15 10 11 162 101 368 8 20 39 6 28 0 155,994 154,935 124,587 220,117 162,598 14,701 1,808 11,394 14,701 272,146 397,206 7,954 20,300 3,054 72,314 2,216,889 1,516,111 39,625 59,085 21,549 46,375 10,871 2,799,051 256,537 172,077 2,137 1,042 7,603,970 847 11,707 69,187 3,083 1,508 29,684 189,374 132,168 122,631 23,166 13,215 468,781 (a) (a) 62,258 mm mm mm mm mm circuits circuits circuits circuits km km 100m 100m circuits circuits km km km km km km km eq links links links links km circuits circuits le le le le le le le le le fibre km mm 0.060p 0.054p 0.032p 0.017p 0.011p £194.78 £1,269.20 £214.28 £220.96 £5.81 £5.81 £170.09 £37.29 £268.61 £84.37 £24.71 £11.82 £198.78 £98.28 £381.01 £146.18 £805.19 £0.94 £126.34 £140.33 £991.89 £4,276.36 £2.37 £1,961.11 £3,918.86 £324.10 £4,901.33 £6,725.65 £355.11 £856.16 £759.26 £3,004.15 £363.76 £1,531.33 £81.21 (a) (a) 0.000p Appendix 1 – Other Information Appendix 1.1.1 - Network Activity Statements Consolidated 2012 (Continued) Fully Allocated Cost (£m) Footnotes Restated for the year ended 31 March 2012 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components Emergency OA (999) non chargeable Wholesale Access specific Routeing & records MDF Hardware jumpering Software jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card Broadband Access Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s 11 3 16 229 0 170 60 600 192 67 47 3 336 110 3 129 18 0 6 56 196 2 12 31 49 9 3 28 124 22 45 4 110 0 5 0 0 32 10 54 4 11 0 2 0 0 0 0 0 25 0 214 0 0 0 0 38 0 0 (4) (1) 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 (25) 0 0 0 0 (2) (1) (4) 0 0 0 0 0 0 0 0 0 (30) 0 (235) 0 0 0 0 (12) 0 0 7 1 0 0 0 0 0 0 0 0 (2) 0 0 0 0 0 1 50 0 (1) 0 0 11 2 1 0 0 0 0 11 3 16 229 0 165 60 579 192 67 47 3 362 110 3 132 18 0 6 56 196 2 12 31 49 8 3 28 124 22 45 5 135 0 4 0 0 41 11 51 4 11 0 2 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. Page 143 (1) 10 1 3 0 875 3 6,635 8 40 3 10 1,054 5 0 207 35 18 11 211 297 13 96 74 56 51 9 (8) 1 (24) 2 8 239 0 10 0 0 39 30 124 8 61 0 1 9.7 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 9.7 8.8 9.7 8.8 9.7 9.2 9.6 9.7 8.8 8.8 8.8 8.8 8.8 8.8 7.6 8.8 9.2 8.8 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 0 1 0 0 0 77 0 584 1 4 0 1 93 0 0 18 3 2 1 19 29 1 8 7 5 4 1 (1) 0 (2) 0 1 23 0 1 0 0 4 3 12 1 6 0 0 11 4 16 229 0 242 60 1,163 193 71 47 4 455 110 3 150 21 2 7 75 225 3 20 38 54 12 4 27 124 20 45 6 158 0 5 0 0 45 14 63 5 17 0 2 73,422 3,268,533 2,653,833 10,769,017 11,223,715 25,110,634 29,616,293 25,110,161 29,616,293 40,883,824 40,769,548 25,387,700 24,905,902 24,335,749 1,140,308 19,398,781 1,140,308 19,398,781 1,140,308 35,903,433 (a) 1,973,980 1,520 12,906 12,906 325,953 (a) (a) (a) (a) (a) 19,398,781 8,207,292 1,140,308 274,731 170,360 154,063 (a) (a) (a) (a) (a) 2,968 1,177 mm trans lines lines lines lines lines lines lines lines lines lines lines lines channels lines channels eq channels lines conns rooms hostels hostels cables lines lines channels mm mm mm ports ports 0.015p £1.28 £6.10 £21.32 £0.00 £9.66 £2.04 £46.31 £6.49 £1.71 £1.17 £0.17 £18.26 £4.52 £2.36 £7.73 £19.52 £0.10 £5.67 £2.09 (a) £1.72 £13,671.71 £2,902.30 £4,146.14 £41.14 (a) (a) (a) (a) (a) £0.24 £19.17 £0.00 0.002p 0.000p 0.000p (a) (a) (a) (a) (a) £128.27 £1,457.37 Appendix 1 – Other Information Appendix 1.1.1 - Network Activity Statements Consolidated 2012 (Continued) Footnotes Restated for the year ended 31 March 2012 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) Fully Allocated Cost (£m) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Broadband backhaul circuits (excl Virtual Paths) 21CN Backhaul Link & Length Core/Metro (broadband) Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction SG&A Broadband SG&A Interconnect ISDN30 connections ISDN30 access ISDN30 line cards Access Cards (ISDN30 services) 7 4 20 37 39 44 108 25 4 0 3 5 101 8 0 0 0 (1) (1) (3) (8) 0 0 0 0 0 0 0 0 0 0 (11) (10) 22 1 0 0 0 0 0 0 0 7 4 20 25 28 63 101 25 4 0 3 5 101 8 5 3 14 153 158 107 239 0 0 0 43 81 102 2 9.7 9.7 9.7 9.7 9.7 9.7 9.7 0.0 0.0 0.0 9.7 9.7 9.7 9.7 0 0 1 15 15 10 23 0 0 0 4 8 10 0 7 4 21 40 43 73 124 25 4 0 7 13 111 8 (n) (n) (n) (n) SMP Accounting Separation components Residual components Roundings Total 16,565 11,434 4,454,508 1,318,728 (a) 22,352 7,671,109 (a) (a) (a) (a) (a) (a) (a) ports ports usage usage circuits circuits £454.99 £332.72 £4.70 £30.06 (a) £3,274.88 £16.11 (a) (a) (a) (a) (a) (a) (a) (n) (n) (n) (n) 100 (1) 12 111 206 20 131 n/a n/a 7 (8) 2,109 917 85 2,194 n/a n/a 2 (1) 0 1 0 6 6 n/a n/a 6,462 228 6,502 15,178 1,388 7,889 2,110 (188) (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (n) Accounting Separation components require no costs to be disclosed. Page 144 927 Appendix 1 – Other Information Appendix 1.2 - BT Network Services Reconciliation 2013 (Annex 17) Non cost accounting, roundings and residual Residual AS SMP Components Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Local exchange concentrator 91 43 47 Local exchange processor 83 39 43 1 Remote - local transmission link 43 21 23 (1) Remote - local transmission length 24 1 47 22 Product management policy & planning 8 8 Interconnect local end rental 2Mbit/s 2 2 - Interconnect 2Mbit/s connection 1 1 - Interconnect extension circuits (IEC) 2Mbit/s link 2 2 - Customer Sited Interconnect cct (CSI) 2Mbit/s link 2 2 - Interconnect extension circuits (IEC) 2Mbit per km 3 2 Customer Sited Interconnect cct (CSI) 2Mbit per km 3 3 - In Span Interconnect circuits (ISI) transmission 2 2 - Nominated In Span I/Connect cct (ISI) transmission 1 1 - Intra Building Circuit (IBC) connection 1 1 - Intra Building Circuit (IBC) rental 6 6 - PC rental 2Mbit/s link per km distribution 60 60 PC rental 2Mbit/s link per km trunk 18 6 PC rental 34Mbit/s link per km distribution 9 PC rental 34Mbit/s link per km trunk 5 1 6 11 10 10 2 PC rental 622Mbit/s link per km trunk 10 2 1 32 32 PC rental 2Mbit/s link 22 23 PC rental 34Mbit/s link 2 64kbit/s PC link connection cct provision 1 (1) 2 5 1 23 1 1 2Mbit/s and above PC link connection cct provision 39 39 PC rental 64kbit/s link local end 23 22 PC rental 34Mbit/s link local end 9 PC rental 140Mbit/s link local end 8 PC rental 2Mbit/s local end copper 1 7 1 6 22 (1) 10 PC rental 64kbit/s link PC rental 64kbit/s link per km transmission - 8 PC rental 140Mbit/s link per km trunk PC rental 140Mbit/s link 1 12 PC rental 140Mbit/s link per km distribution Point of Handover electronics 1 - (1) 0 0 1 9 - 1 8 (1) 0 - 7 7 0 PC rental 2Mbit/s local end fibre 106 101 5 Wholesale & LAN extension services fibre etc 263 255 14 14 149 116 Backhaul extension services fibre etc Ethernet Electronics Page 145 8 33 Appendix 1 – Other Information Appendix 1.2 - BT Network Services Reconciliation 2013 (Continued) Non cost accounting, roundings and residual Residual AS SMP Components Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Wholesale analogue exchange line services Fully Allocated Cost (£m) Total (from annex 15) Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Ethernet main links SG & A partial private circuits National OA non chargeable Emergency OA (999) non chargeable Wholesale Access specific Routeing & records MDF Hardware jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card Broadband Access Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall 61 31 13 44 13 179 237 57 1,304 220 75 38 5 377 102 2 133 19 5 88 195 5 33 41 71 13 32 37 112 17 29 3 153 3 - 59 22 2 2 4 2 1 0 0 13 43 5 20 170 35 936 135 33 17 4 276 70 1 0 1 5 2 29 7 1 1 0 9 8 80 57 16 316 63 27 15 1 93 31 0 0 1 0 5 1 0 0 0 0 0 53 2 0 0 33 41 70 14 17 0 19 2 7 0 0 0 2 134 20 0 4 13 38 40 3 15 4 1 1 1 4 101 1 2 27 1 43 23 30 4 3 0 1 Page 146 1 78 4 4 18 14 14 5 (1) 1 (1) (1) 1 16 65 3 1 (1) 15 (1) 22 7 3 (1) 87 1 - Appendix 1 – Other Information Appendix 1.2 - BT Network Services Reconciliation 2013 (Continued) Non cost accounting, roundings and residual Residual AS SMP Components Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Broadband backhaul circuits (excl Virtual Paths) 21CN Backhaul Link & Length Core/Metro (broadband) Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction SG&A Broadband SG&A Interconnect 0 25 0 47 9 17 0 1 4 2 12 44 52 82 121 20 2 0 10 19 92 5 SMP Accounting Separation components Residual components Roundings 128 1,691 3 TOTAL 7,256 0 1 0 0 0 0 0 0 0 0 0 0 0 6 20 0 6 9 3 2 1 1 0 0 2 1 5 21 30 10 24 0 1 0 1 5 7 6 14 29 15 4 43 6 5 1 1 1 6 18 15 57 83 48 - 20 2 0 10 19 5 128 1,691 Page 147 Appendix 1 – Other Information Appendix 1.2.1 - BT Network Services Reconciliation 2012 (Annex 17) (h) Non cost accounting, roundings and residual Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Local exchange concentrator 94 46 48 Local exchange processor 84 40 43 Remote - local transmission link 41 20 20 Remote - local transmission length 37 18 19 Product management policy & planning 18 18 1 1 - Interconnect local end rental 2Mbit/s 2 3 Interconnect 2Mbit/s connection 2 2 - Interconnect extension circuits (IEC) 2Mbit/s link 2 2 - Customer Sited Interconnect cct (CSI) 2Mbit/s link 4 3 1 Interconnect extension circuits (IEC) 2Mbit per km 1 2 (1) Customer Sited Interconnect cct (CSI) 2Mbit per km 2 2 - In Span Interconnect circuits (ISI) transmission 1 1 - Nominated In Span I/Connect cct (ISI) transmission 1 1 - Intra Building Circuit (IBC) connection 1 1 - Intra Building Circuit (IBC) rental 6 6 - PC rental 2Mbit/s link per km distribution 55 55 PC rental 2Mbit/s link per km trunk 18 5 13 PC rental 34Mbit/s link per km distribution 9 PC rental 34Mbit/s link per km trunk 5 PC rental 140Mbit/s link per km distribution 8 7 PC rental 140Mbit/s link per km trunk 6 0 PC rental 622Mbit/s link per km trunk 9 Point of Handover electronics 3 1 PC rental 64kbit/s link 32 32 PC rental 2Mbit/s link 24 24 PC rental 34Mbit/s link 2 PC rental 140Mbit/s link 5 PC rental 64kbit/s link per km transmission 64kbit/s PC link connection cct provision 18 (1) - 8 1 6 (1) 1 6 - 9 2 - 2 4 1 18 1 1 2Mbit/s and above PC link connection cct provision 46 45 PC rental 64kbit/s link local end 23 22 PC rental 34Mbit/s link local end 15 PC rental 140Mbit/s link local end 10 PC rental 2Mbit/s local end copper 0 0 14 9 1 1 - 1 - 0 1 11 10 1 PC rental 2Mbit/s local end fibre 162 154 8 Wholesale & LAN extension services electronics 101 80 Wholesale & LAN extension services fibre etc 368 360 8 8 Backhaul extension services electronics Page 148 21 8 - Appendix 1 – Other Information Appendix 1.2.1 - BT Network Services Reconciliation 2012 (Continued) Non cost accounting, roundings and residual Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Wholesale analogue exchange line services Fully Allocated Cost (£m) Total (from annex 15) Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Backhaul extension services fibre etc Ethernet main links SG & A private circuits SG & A partial private circuits National OA non chargeable Emergency OA (999) non chargeable Wholesale Access specific Routeing & records MDF Hardware jumpering Software jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card Broadband Access 20 39 6 28 11 4 16 229 242 60 1,163 193 71 47 4 455 110 3 150 21 2 7 75 225 3 20 38 54 12 4 27 124 20 45 6 158 20 37 5 21 0 1 0 2 1 3 2 0 0 - 0 11 4 9 30 0 187 42 898 132 33 23 3 354 88 0 0 1 0 6 2 26 6 0 0 0 10 7 103 0 48 14 228 43 22 15 1 90 22 0 0 0 1 0 6 1 0 0 44 4 0 21 37 54 13 2 0 0 16 3 15 0 0 0 0 3 150 22 2 6 10 28 32 4 14 5 2 1 1 50 6 9 0 Page 149 4 81 1 2 35 0 0 0 43 24 1 95 2 5 11 16 9 1 (1) 1 15 105 2 (1) 1 (1) 2 (1) 24 6 6 1 91 Appendix 1 – Other Information Appendix 1.2.1 - BT Network Services Reconciliation 2012 (Continued) Non cost accounting, roundings and residual Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Broadband backhaul circuits (excl Virtual Paths) 21CN Backhaul Link & Length Core/Metro (broadband) Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction SG&A Broadband SG&A Interconnect 0 5 0 0 45 14 63 5 17 0 2 7 4 21 40 43 73 124 25 4 0 7 13 111 8 SMP Accounting Separation components Residual components Roundings 131 2,194 6 TOTAL 7,889 0 2 0 0 1 0 0 0 0 0 0 0 0 2 0 0 1 0 0 0 6 37 3 0 6 2 1 1 1 0 0 3 1 6 13 23 0 1 1 2 7 6 26 16 36 21 13 25 4 0 7 13 8 Page 150 7 11 60 3 5 2 3 2 13 20 14 60 82 54 - Appendix 1 – Other Information Appendix 1.3 - Change of Current Cost Financial Statements Format 2013 The Current Cost Financial Statements are defined by a series of annexes to Direction 4 and the Schedule 5 FA10 Direction. The annexes are included in the following sections of the Current Cost Financial Statements. Format of Current Cost Financial Statements 2012 Section 1-Introduction to the Current Cost Financial Statements Section 2-Statement of Responsibility Includes following Annexes Includes following Annexes Annex 2 Format of Current Cost Financial Statements 2013 Section 1-Introduction to the Current Cost Financial Statements Section 2-Basis of Preparation Annex 4 Change in format made? No Annex 22 Yes Section 3-Audit Report Annex 23 Section 3-Statement of Responsibility Annex 2 Yes Section 4-Basis of Preparation Annex 22 Section 4-Audit Report Annex 23 Yes Section 5-Summary of Financial Performance Annex 3 Section 5-Summary of Financial Performance Annex 3 No Section 6-Attribution of Wholesale Current Costs and MCE Section 7-Review of Access Markets Annexes 5A, 6A Annexes 5A, 6A No Annexes 7, 10, 11, 12, 14 Section 6-Attribution of Wholesale Current Costs and MCE Section 7-Review of Access Markets Section 8-Review of Other Wholesale Markets Annexes 8, 10, 11, 13, 14 Section 8-Review of Other Wholesale Markets Annexes 5A, 6A, 8, 11, 13, 14, 16 Yes Section 9-Reconciliation Statements Annexes 19, 20 Section 9-Reconciliation Statements Annexes 19, 20 No Section 10-Openreach Information n/a Section 10-Openreach Information n/a No Appendix 1-Other Information Annexes 15, 16, 17 Appendix 1-Other Information Annexes 15, 17 Yes Appendix 2-Price Control Statements Annex 24 Appendix 2-Price Control Statements Annex 24 No Glossary and Footnotes List n/a Glossary and Footnotes List n/a No Additional Information n/a Additional Information n/a No Annex 4 1 2 Annexes 7 , 11 , 12, 14, 16 3 1 Financial Performance in Access and Other Wholesale Markets (Annexes 7 & 8) has been expanded to include the P&L and MCE lines of the Market Summaries (in Annexes 11, 12 and 13). 2 The P&L and MCE lines of the Market Summaries (in Annexes 11, 12 and 13) have now been included in expanded Annexes 7 & 8. 3 Financial Performance in Access and Other Wholesale Markets (Annexes 7 & 8) has been expanded to include the P&L and MCE lines of the Market Summaries (in Annexes 11, 12 and 13). Page 151 Yes Appendix 2 – Price Control Statement Appendix 2 Price Control Statements Page 152 Appendix 2 – Price Control Statement Appendix 2.1- Price Controls in Access and Other Wholesale Markets (Annex24) (Unaudited) This appendix shows an extract from the most recent price control submissions to Ofcom to meet BT’s price control obligations. Price Control summary of ISDN30 information submitted to Ofcom. Price control summary of calls information submitted to Ofcom. Basket RPI between June 2011 & June 2012 Actual Charge Control Controlling % Basket Yield Call Termination 4.95% RPI+3.75% 8.70% £14.2m Call Origination 4.95% RPI+2.75% 7.70% £12.9m Interconnect Specific 4.95% RPI+3.75% 8.70% £0.1m PPP Basket 4.95% RPI+1.5% 6.45% £1.2m Basket ISDN30 (rental, connection and enhanced care services) Charge Control TI Basket 5.00% RPI-1.75% 3.25% 3.99% Equipment 5.00% RPI-0% 5.00% 4.41% Ancillary 5.00% RPI-0% 5.00% 2.69% Controlling % to Price Change to 30 September 30 September 2012 2012 Charge Controlling % to Price Change to Control 30 March 2013 31 March 2013 LLU SMPF Ancillary 5.40% N/A -7.60% -£8.77m LLU MPF Ancillary 5.40% N/A -3.6% -£2.17m LLU Co-mingling 5.40% N/A 1.80% £1.29m Sub cap MPF Connections RPI between November 2010 and October 2011 5.40% Charge Controlling % to Price Change to Control 30 March 2013 31 March 2013 N/A -3.60% -£26.6m Price Change to 30 September 2012 £1.34m Charge Control Ethernet core services 4.95% RPI-7% 0.50% Accommodation products 4.95% N/A N/A N/A Accommodation fee 4.95% RPI-0% 4.95% 0.00% Ethernet ancillary services 4.95% RPI-0% 14.86% £0.27m RPI between June 2011 and June 2012 Charge Control Controlling % to 30 September 2012 Price Change to 30 September 2012 4.95% RPI-0% 4.95% £0.43m BES Basket -8.35% Controlling % to 30 September 2012 Sub-cap Price Control summary of LLU information submitted to Ofcom. RPI between November 2010 and October 2011 RPI-3.75% RPI between June 2011 and June 2012 Basket Basket 5.40% Charge Controlling % to Price Change to Control 30 March 2013 31 March 2013 Price Control summary of AISBO information submitted to Ofcom. Price Control summary of PPC information submitted to Ofcom. RPI between June 2010 & June 2011 RPI between November 2010 and October 2011 -£1.16m Page 153 Glossary and Footnotes List Glossary and Footnotes List Page 154 Glossary and Footnotes List Glossary 21CN Accounting Documents Accounting Separation ADSL AISBO Annual Report ATM Baskets BES BNS ca cct CELA chann CLZ Components conn Cost accounting CP CPS CSH CSI Current Cost Accounting ("CCA") adjustments st 21 Century Network The Primary Accounting Documents, DAM, DVM, LRIC: R&P and Wholesale Catalogue. Accounting separation requirements arise where there is an obligation to not unduly discriminate and/or there is a reasonable concern that a Dominant Provider may make cross-subsidies, e.g. the means by which a margin squeeze may be funded. Asymmetric Digital Subscriber Line. Alternative Interface Symmetric Broadband Origination. BT Group plc's Consolidated Group Financial Statements for the year ended 31 March. These are available on the BT website at: http://www.btplc.com/Sharesandperformance/Annualreportandrevie w/index.cfm Asynchronous Transfer Mode. Baskets are collections of services not considered to be competitive and for which prices are subject to specific charge controls. Backhaul Extension Services. Backhaul Network Services. Cables. Circuits. Central and East London Area. Channels. Central London Zone. Within these Statements, the term component includes both network components and network parts. Connections Cost accounting obligations are to meet the requirements where there is an obligation in relation to: Price controls. Cost orientation. Cost recovery. Communication Providers. Carrier Pre-Selection. Customer Sited Handover. Customer Sited Interconnect. The change to historical costs arising from the revaluation of assets on a current cost basis. In the statements for individual markets the adjustments comprise the holding gains or losses arising from changes in asset values, together with the effect on asset values and Page 155 Cust DAM DLRIC DSAC D-side DSL DSLAM DVM EAD EBD EBITDA Eq EOI E-side FPN FRIACO HCA IEC ISH ISI ITC ITT km le Line lk LLCS LLMR LLU depreciation of the appropriate allocation of current cost asset values between markets, Technical Areas and Wholesale services. Customer. The Detailed Attribution Methods. This sets out the detailed processes by which revenues and costs are attributed to the markets, Technical Areas and Wholesale services. LRIC plus a share of common costs. Stand alone cost (SAC) excluding a share of core common costs. Distribution side. Digital Subscriber Line. Digital Subscriber Line Access Multiplexer. The Detailed Valuation Methodology. This sets out the methodology by which current cost valuations are obtained. Ethernet Access Direct. Ethernet Backhaul Direct. Earning before interest, tax, depreciation and amortisation. Equipment units. Equivalence of Input. Exchange side. Fixed public narrowband. Flat Rate Internet Access Call Origination. Historic Cost Accounting. Interconnection Extension Circuit. In-Span Handover. In-Span Interconnect. Inter-Tandem Conveyance. Inter-Tandem Transit. Kilometres. Local ends. Lines. Links. Local Lines Costing Study. Leased Lines Market Review. Local Loop Unbundling. Glossary and Footnotes List Glossary Continued. Long Run Incremental Cost ("LRIC") LTC LTT m Mean capital employed (“MCE”) MEA mm MPF ms n/a Network Charge Control regime ("NCC") NGA NTS Ofcom Other Communications Providers PADS PECN PoH PoPs PPC PPM PPP PRS r RBS Relationships and Parameters ("R&P") Defined as the cost caused by the provision of a defined increment of output given that costs can, if necessary, be varied and that some level of output is already produced. Local-tandem conveyance. Local-tandem transmission. Metres. Mean capital employed is defined as total assets less current liabilities, excluding corporate taxes and dividends payable, and provisions other than those for deferred taxation. The mean is computed from the start and end values for the period. Modern Equivalent Asset. Millions of minutes. Metallic Path Facilities. Million seconds. Not applicable. The basis on which interconnect charges have been set with effect from 1October 1997. Next Generation Access. Number Translation Services. Office of Communications. Other telecommunication companies operating in the UK, which purchase telecommunication services from BT. reval. adj. SDH SDSL Stand alone cost ("SAC") SMP SMPF TDM TISBO tover VIC VoIP Voice over IP Usage Factors WECLA WES Wholesale cost accounting WLR Zero <1 Primary Accounting Documents which set out the framework within which the Current Cost Financial Statements are prepared. Public Electronic Communications Network. Point of Handover. Points of Presence. Partial Private Circuit. Pence per Minute. Product management, policy and planning. Premium Rate Services. Rooms. Radio Base Station Backhaul. The BT publication "Long Run Incremental Cost Model: Relationships and Parameters" describes in detail how BT has applied the principles contained within the LRIC Methodology section of the Accounting Documents to construct cost volume relationships and to calculate Page 156 LRIC. The R&P also contains appendices which detail the relationships and parameters used within the model. CCA Revaluation Adjustment. See Section 2 - Basis of Preparation. Synchronous Digital Hierarchy. Symmetric Digital Subscriber Line. The stand alone cost of an activity or subset of activities is the cost incurred in providing that activity or activities of services by itself. Stand alone cost will include all direct variable, activity specific fixed costs, common fixed costs and joint costs associated with the activity or subset of activities in question. Significant Market Power. Shared Metallic Path Facilities. Time Division Multiplexing. Traditional Interface Symmetric Broadband Origination. Takeovers. Virtual Interconnect Circuit. Voice over IP. Usage Factors refer to the usage of any network component, including conveyance components. Western, Eastern and Central London Area Wholesale Extension Services. Cost accounting in Wholesale markets deals with products and services sold to Communications Providers. Wholesale Line Rental. A numerical value of zero. A numerical value of <£0.5m and >£(0.5)m. A value of below £1m. Glossary and Footnotes List Footnotes (a) (b) (c) (d) (h) (n) (q) (t) (u) (v) (y) (sx) (ux) (ad) (ao) (ap) (un) (*) This component is attributed on a % basis so no volume or unit cost is derivable. See glossary for volume unit descriptors. Unit of length is 10 kilometres. ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. See Section 2 - Basis of Preparation for explanation of restatement. Accounting Separation components require no costs to be disclosed. This is the total cost not unit cost for this component. Revenue for this service is <£1m and hence shown within roundings as agreed with Ofcom. Where revenue is immaterial, no volumes or prices are shown. Costs associated with these services are immaterial and included within the above reported AISBO services and hence not disclosed separately. Revenues shown are prior to the 'revenue share' between BT and Other Communications Providers (OCPs). Unit costs calculated as a weighted average of the 64kbit PC link connection cct provision & 64kbit PC link connection cct rearrangements. This service comprises a number of individual prices as indicated by the value of x. This service comprises a number of individual volumetrics as indicated by the value of x. Does not include the service Wholesale Call originating local exchange segment (ISDN) (excl. Operator Assistance) due to immaterial volumes. The price for 64kbit/s enhanced maintenance is weighted to include different 64kbit/s equivalent services. Reduction in FAC due to notional creditor generated by the EOI charge from Openreach to WBA markets. This service comprises a large number of volumetrics and prices. This component is attributed on a % basis so no volume or unit cost is derivable. Page 157 Additional Information Additional Information Page 158 Additional Information Hard copy versions of the published Current Cost Financial Statements, Primary Accounting Documents, Detailed Attribution Methods, Detailed Valuation Methodology and Long Run Incremental Cost Model: Relationships and Parameters can be obtained from: Shareholder helpline Tel: Freefone 0808 100 4141 Fax: 01903 833371 Textphone: Freefone 0800 169 6907 From outside the UK: Tel: +44 121 415 7178 Fax: +44 1903 833371 Textphone: +44 121 415 7028 https://help.shareview.co.uk The Registrar Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA United Kingdom Website: www.equiniti.com Electronic copies of the above documents are also available from the following website: www.btplc.com/Thegroup/RegulatoryandPublicaffairs/Financialstatements/index.htm Page 159