Current Cost Financial Statements for 2012 including Openreach Undertakings Ofcom Statement on BT’s Current Cost Financial Statements 2011/12 Introduction Change of accounting methodology for scrap copper sales Relevant, reliable and timely regulatory information informs many of our decisions. We require this information in order to monitor and enforce various obligations that are placed on BT in markets where they are found to have significant market power (“SMP”) and as a source of data for setting and monitoring charge controls. It is also an important tool for other communications providers, because (amongst others) it provides assurance that BT is complying with its cost-orientation and no undue discrimination obligations. BT previously offset income from sales of scrap copper against depreciation from access cables. BT has explained that it now has access to more detailed information which has established that 97% of scrap copper revenue comes from redundant core rather than access cables. BT has therefore allocated other operating income relating to copper cable sales to Residual Activities. Around 3% of the value is still apportioned against access depreciation. This methodology change impacted the Wholesale Local Access and Wholesale Analogue Exchange Line Services markets the most, although below the threshold that would trigger a restatement. BT’s reporting obligations arise out of market reviews conducted by Ofcom and out of SMP service Conditions OA1 to OA34 and Directions 1 to 6. Under SMP services Condition OA6(c), BT is required to publish with the audited regulatory financial statements (RFS) any written statement made by Ofcom and provided to BT commenting on the data in, the notes to or the presentation of any or all of the RFS and/or the Accounting Documents. The RFS are produced by BT and follow the principles and methodologies as set out in BT’s Primary and Secondary Accounting Documents. These documents are published alongside the RFS. They have not been reviewed by Ofcom. Notwithstanding this, Ofcom believes that we can be helpful to users of the accounts by drawing attention to several important aspects of BT’s 2011/12 RFS. Technical Areas (Interconnect Circuits) restatement In Section 4.1, BT has explained that in the Technical Areas (Interconnect Circuits) Market the 2010/11 comparative figures have been restated following a change in the attribution of costs. As a result we observe that this has moved £6m of costs from the Technical Areas (Interconnect Circuits) Market for 2010/11 with the difference reflected in Wholesale Residual. Current Cost Accounting – valuation of assets In 2011/12, a number of factors resulted in a decrease in the valuation of assets by £0.2bn compared to the decrease of £1.2bn in 2010/11. In Section 4.1 BT describes how these values were derived and the assumptions and estimates used to calculate access network asset valuation. BT has explained that one part of the valuation that has changed due to the use of a new management system is the average surface mix. BT has stated that further verification of the new system of estimating surface mix is required to ensure its reliability. PricewaterhouseCoopers LLP has included an ‘emphasis of matter’ paragraph in relation to this in their audit report. Partial Private Circuit (PPC) volumes During 2011/12, BT reviewed the database that supports the system used to calculate PPC volumes. BT explained that the review of the database reflected new and improved data and resulted in some changes in the pointing of circuits to services. BT has explained that, as the information was based on the new data, it would not have been able to produce the numbers for 2010/11, making a restatement for these changes in 2010/11 not practicable. Review of Co-Mingling costs BT reviewed co-mingling costs and concluded that insufficient power equipment costs were attributed to co-mingling services. BT also said that those costs were incorrectly apportioned between room build and hostel rental services. This change is below the threshold that would trigger a restatement of market results but affects both Fully Allocated Cost (FAC) and Distributed Stand Alone Costs (DSAC) calculations for those services, with room build FAC being significantly higher in 2011/12 than it was in 2010/11. For tie cable services, previously costs were recorded for rental and connections whilst volumes and rentals corresponded to connections alone. These have now been changed to include rentals and connections. Cost Volume Relationships As explained by BT in Section 3.4 of the “Long Run Incremental Cost Model: Relationships and Parameters” 2012 document, BT has updated some Cost Volume Relationships (CVRs) and other assumptions to be consistent with the Long Run Incremental Cost (LRIC) principles of a minimum network. The changes have resulted in BT identifying a greater proportion of its costs to be Fixed Common Costs (FCC). BT has explained that CVRs and dependencies will continue to be reviewed. Audit opinions BT has stated in Section 4.1 that the revenues and costs for the TISBO (above 8Mbit/s up to an including 45Mbit/s), TISBO (above 45Mbit/s up to an including 155Mbit/s) and Wholesale Trunk segments markets have declined such that the ‘fairly presents’ audit Ofcom Statement on BT’s Current Cost Financial Statements 2011/12 (continued) requirement cannot be met for these markets as it is not practical to determine the objectivity of cost attribution methodologies or the accuracy of supporting data at the required level of granularity. As a result the audit requirement in respect of these markets has been modified by agreement with Ofcom from ‘fairly presents’ to ‘properly prepared’. We expect that WBA markets 1 and 2 will be audited to the ‘fairly presents’ standard in the 2012/13 RFS. A fundamental review of the reporting framework We believe it is important that our current reporting requirements remain appropriate and therefore continue to discuss with BT how the RFS need to change to secure this. As in previous years, we will work with BT to improve the 2012/13 RFS, for example to reflect our market review decisions and technological developments. As proposed in our Statement on BT’s 2010/11 Current Cost Financial Statements, we are now conducting a fundamental review of the regulatory reporting framework to ensure that it is fit for purpose, provides good quality data and provides an effective basis for monitoring compliance. Following our Request for Inputs from users of the Financial Statements, published in November 2011, we now expect to publish the first of two consultations on BT’s regulatory financial reporting requirements later this summer. Ofcom 31 July 2012 Contents Current Cost Financial Statements Contents Page Current Cost Financial Statements Page Section 1 - Introduction to the Current Cost Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Section 8 - Review of Other Wholesale Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Section 1.1 - Introduction: Regulation in the UK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Section 1.2 - Regulatory Financial Reporting Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Section 1.3 - Regulatory Financial Overview (Annex 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Section 1.4 - Regulatory Financial Review (Annex 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Section 8.1 - Financial Performance in Other Wholesale Markets (Annex 8) . . . . . . . . . . . . . . . . . . . . . .58 Section 8.2 - Review of Other Wholesale Markets (Annex 10 & 14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Section 8.2.1 - Market Group Level Review (Annex 10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Section 8.2.2 - Market Level Financial Review of Other Wholesale SMP Markets (Annex 14) . . . . .60 Section 8.3 - Call origination on fixed public narrowband networks (Annex 13) . . . . . . . . . . . . . . . . . . .65 Section 8.4 - Single transit on fixed public narrowband networks (Annex 13) . . . . . . . . . . . . . . . . . . . . .67 Section 8.5 - Technical areas (Interconnect Circuits)(Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Section 8.6 - Fixed call termination (Annex 13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Section 8.7 - Wholesale trunk segments (Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Section 8.8 - Technical areas (Point of Handover)(Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Section 8.9 - Wholesale Broadband Access: Market 1 (Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Section 8.10 - Wholesale Broadband Access: Market 2 (Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Section 2 - Statement of Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Section 2.1 - Statement of Responsibility (Annex 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Section 3 - Audit Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Section 3.1 - Report of the Independent Auditors (Annex 23). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Section 4 - Basis of Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Section 4.1 - Introduction to the Basis of Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Section 4.2 - Other Aspects to the Basis of Preparation (Annex 22) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Section 5 - Summary of Financial Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Section 5.1 - Consolidated Performance Summary (Annex 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed . . . . . . . . . . . . . . . . . . . 21 Section 6.1 - Attribution of Wholesale Current Costs 2012 (Annex 5A) . . . . . . . . . . . . . . . . . . . . . . . . . Section 6.1.1 - Notes on Wholesale sector costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 6.2 - Attribution of Wholesale Current Costs 2011 (Annex 5A) . . . . . . . . . . . . . . . . . . . . . . . . . Section 6.3 - Attribution of Wholesale Current Cost Mean Capital Employed 2012 (Annex 6A) . . . . . . Section 6.3.1 - Notes on Wholesale MCE sector costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 6.4 - Attribution of Wholesale Current Cost Mean Capital Employed 2011 (Annex 6A) . . . . . . 22 23 24 25 26 27 Section 7 - Review of Access Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Section 7.1 - Financial Performance in Access Markets (Annex 7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.2 - Access Markets Review (Annex 10 & 14). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.2.1 - Access Markets Group Level Review (Annex 10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.2.2 - Access Market Level Financial Review (Annex 14) . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.3 - Wholesale analogue exchange line services (Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.4 - Wholesale ISDN2 exchange line services (Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.5 - Wholesale business ISDN30 exchange line services (Annex 12). . . . . . . . . . . . . . . . . . . . . Section 7.6 - TISBO (up to and including 8Mbit/s)(Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.7 - TISBO (above 8Mbit/s up to and including 45Mbit/s)(Annex 11) . . . . . . . . . . . . . . . . . . . Section 7.8 - TISBO (above 45Mbit/s up to and including 155Mbit/s)(Annex 11) . . . . . . . . . . . . . . . . . Section 7.9 - AISBO (up to and including 1Gbit/s)(Annex 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 7.10 - Wholesale local access (Annex 11). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 30 30 31 36 38 40 41 47 49 51 55 1 Section 9 - Reconciliation Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Section 9.1 - BT Reconciliation Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Section 9.1.1 - BT Reconciliation Statement 2012 (Annex 19) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Section 9.1.2 - BT Reconciliation Statement 2011 (Annex 19) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Section 9.1.3 - BT Reconciliation Statement MCE (Annex 20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Section 10 - Openreach Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Section 10.1 - Openreach Income Statement 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Section 10.2 - Openreach Income Statement 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Section 10.3 - Openreach MCE Statement 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Section 10.4 - Openreach MCE Statement 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Section 10.5 - Reconciliation of Openreach Income Statement 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Section 10.6 - Reconciliation of Openreach Income Statement 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Section 10.7 - Openreach Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Appendix 1 - Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Appendix 1.1 - Network Activity Statements (Annex 15). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Appendix 1.1.1 - Network Activity Statement - Consolidated 2012 . . . . . . . . . . . . . . . . . . . . . . . . . .95 Appendix 1.1.2 - Network Activity Statement - Consolidated 2011 . . . . . . . . . . . . . . . . . . . . . . . . . .98 Appendix 1.2 - Calculation of FAC based on component costs and usage factors (Annex 16). . . . . . . .101 Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 . . . . . . . .101 Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 . . . . . . . .108 Appendix 1.3 - BT Network Services Reconciliation (Annex 17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Appendix 1.3.1 - BT Network Services Reconciliation 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Appendix 1.3.2 - BT Network Services Reconciliation 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Contents Current Cost Financial Statements Page Appendix 2 - Price Control Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Appendix 2.1 - Price Controls in Access and Other Wholesale Markets (Annex 24)(Unaudited) . . . . . 122 Glossary and Footnotes List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 2 Section 1 - Introduction to the Current Cost Financial Statements Section 1 - Introduction to the Current Cost Financial Statements Section 1 Introduction to the Current Cost Financial Statements 3 Section 1 - Introduction to the Current Cost Financial Statements Section 1.1 1.1 -- Introduction: Introduction: Regulation Regulation in in the the UK UK Section Where a provider has SMP, the Communications Act enables Ofcom to impose one or more obligations in relation to each market, including: The UK telecoms industry is regulated through various European directives, the Communications Act 2003 (the Communications Act), Ofcom (the UK’s independent regulator), and other regulations and recommendations. The Communications Act The Communications Act gives Ofcom legal powers and sets out the legal requirements for how electronic communications services should be regulated in the UK. It includes the conditions imposed by the European directives. The Government is currently reviewing our sector’s regulatory regime which will result in a new framework in 2015. The review is focusing on how growth and innovation can be encouraged and on removing unnecessary regulation and barriers to growth. Ofcom Ofcom is the independent regulator and competition authority for the whole UK communications market. Its main duties are: • to further the interests of citizens in relation to communications matters • to further the interests of consumers in relevant markets, where appropriate by promoting competition. • Accounting separation - Which requires the operator to maintain accounting systems such that the financial results of each SMP market can be separately presented and that costs relating to products and markets are allocated in a transparent and appropriate way. Accounting separation is also used to ensure that there is no undue discrimination. • Cost accounting - Wholesale cost accounting obligations apply where there is an obligation in relation to price controls, cost orientation or cost recovery. Wholesale activities include products and services sold to other CPs such as the provision of network access, the use of the network and the availability of various facilities. Obligations may include price controls for specified SMP products, cost orientation of prices for SMP products and the recovery of costs for the purpose of demonstrating transparency. • Publication - The annual Current Cost Financial Statements satisfy the obligation relating to publication of financial information for SMP markets. The publication of information relating to SMP markets is intended to provide public assurance that we have complied with our cost accounting and accounting separation obligations. Ofcom also imposes certain audit requirements in respect of the published Financial Statements. Impact of Ofcom regulation Ofcom sets out conditions under the Communications Act and directions under these conditions. Some conditions apply to all Communications Providers (CPs). Others apply to certain individual providers Ofcom has decided are “universal service providers” or have Significant Market Power (SMP) in a particular market. Anyone can appeal against Ofcom’s regulatory decisions through a number of legal processes including the Competition Appeal Tribunal. The general conditions that apply to all CPs are mainly about protecting consumer general access and interconnection, planning for emergencies, providing information to Ofcom, and telephone numbers. We are the designated universal service provider for the UK (excluding the Hull area where KCOM Group is the designated provider) and so we have certain universal service obligations. This is an important responsibility that we take very seriously. Our primary obligation is to make sure that basic fixed-line services are available at an affordable price to all citizens and consumers in the UK. We are also required to provide public payphones. SMP designations The European directives require Ofcom to review relevant communications markets regularly, usually every three years, and to decide whether any CP has SMP in those markets. If Ofcom decides that a CP has SMP, it may impose appropriate controls, typically on the prices which the CP can charge. Where Ofcom decides a company has SMP it will also generally make sure that charges are reasonably based on costs plus an appropriate return on the capital invested. Where Ofcom finds that a provider has SMP, it must impose appropriate remedies that may include price controls. At 31 March 2012, as a result of previous market reviews, we were deemed to have SMP in a number of markets. These markets are listed in Section 1.2 - Regulatory Financial Reporting Obligations. 4 Around 90% of Openreach’s revenue comes from products that are regulated by Ofcom. The main exception is Ethernet services at speeds above 1Gbit/s. In addition, while fibre broadband is a regulated service, it is not currently subject to explicit price regulation by Ofcom, and is instead priced on a commercial basis in order to encourage investment. There have been a number of regulatory decisions and outcomes of appeals in 2012 that will impact us in the future. In particular, the charge controls imposed on our Wholesale Line Rentals (WLR) and Local Loop Unbundling (LLU) pricing, which we are appealing, have reduced the prices we can charge for these products with effect from April 2012. There are also ongoing disputes and appeals that could impact us. Ofcom are reviewing the Business Connectivity Market (covering products such as Ethernet and leased lines) and the Leased Line Charge Control during 2012/13 and have issued their consultations on 18 June 2012 and 5 July 2012 respectively. Ofcom is also expected to carry out a review of the narrowband market (covering wholesale calls) in 2012/13. Where we are found to have SMP Ofcom will carry out consultations on setting controls that could reduce or change the prices we charge for these products. See the Ofcom website at www.ofcom.org.uk for further details on regulation. SMP Charge Controls As a result of SMP designations, the charges we can make for a number of wholesale services are subject to charge controls. Details of charge controls are provided in the Market Financial Reviews at Section 7.2.2 and Section 8.2.2. Section 1 - Introduction to the Current Cost Financial Statements BT’s Undertakings In response to Ofcom’s 2005 strategic review of telecommunications, we put forward some legally binding undertakings under the Enterprise Act 2002. These Undertakings (which included creating Openreach) came into force in September 2005. They set out to give clarity and certainty to the UK telecommunications industry about the way BT provides ‘upstream’ regulated products. This in turn supports effective and fair competition in related ‘downstream’ markets. Most of the commitments in the Undertakings have been delivered. Next Generation Access Regulation In March 2009, following consultation, Ofcom published a policy statement setting out a regulatory framework for Next Generation Access (NGA). This gave sufficient regulatory certainty for BT to proceed with the initial phase of super-fast broadband roll out and we will continue to work with Ofcom as these plans develop. One of the most important things BT is doing is building a fibre broadband network throughout the UK. We are investing £2.5bn on a commercial basis to make fibre broadband available to around two-thirds of UK premises by the end of 2014. Looking beyond this, we believe that Broadband Delivery UK (BDUK) funds, together with funds from local government and other sources, as well as further private investment, could see around 90% of UK premises having access to fibre broadband in approximately the next five years. We have indicated that we would be willing to invest further funds of around £1bn should we win a sufficient share of the public funds being made available through competitive tenders to support fibre roll-out. We are competing for BDUK funds and have won the bid in Lancashire and are the preferred supplier for Rutland. We are also rolling out fibre in Cornwall and the Isles of Scilly and Northern Ireland, funded by public private partnerships. 5 Section 1 - Introduction to the Current Cost Financial Statements Section 1.2 1.2 -- Regulatory Regulatory Financial Financial Reporting Reporting Obligations Obligations Section The form and content of these Current Cost Financial Statements is based on the reporting obligations set out by Ofcom. We refer to these obligations as “the Final Statements and Notifications”, which consists of: • “The Regulatory Financial Reporting Obligations on BT and Kingston Communications” issued 22 July 2004 • “Changes to BT’s Regulatory Financial Reporting Framework” issued 31 August 2005 • “Changes to BT’s Regulatory Financial Reporting and Audit Requirements” issued 16 August 2006 • “Changes to BT’s Regulatory Financial Reporting and Audit Requirements” issued 30 May 2007 • “Changes to BT’s 2007/08 Regulatory Financial Statements” issued 26 June 2008 • “Changes to BT and KCOM’s Regulatory Financial Reporting – 2008/09 update” issued 15 June 2009 • “Changes to BT and KCOM’s regulatory and financial reporting 2009/10 update” issued 4 June 2010 • “Changes to BT and KCOM’s regulatory and financial reporting 2010/11 update” issued 2 June 2011 • “Changes to BT and KCOM’s regulatory and financial reporting 2011/12 update” issued 17 April 2012 We are also required by Ofcom to provide additional detailed information to enable them to regulate effectively and efficiently. This additional information is not published by either party, nor is it subject to any independent examination. In the Current Cost Financial Statements for 2012, we are obliged to report on the following SMP markets: Wholesale Access markets • • • • • Wholesale analogue exchange line services* Wholesale ISDN2 exchange line services* Wholesale business ISDN30 exchange line services Traditional interface symmetric broadband origination (up to and including 8Mbit/s)* Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s)* • Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s)* • Alternative interface symmetric broadband origination (up to and including 1Gbit)* • Wholesale local access* Other Wholesale markets (including technical areas) • Call origination on fixed public narrowband networks* 6 • • • • • • • Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits)* Fixed call termination* Wholesale trunk segments* Technical areas (Point of Handover)* Wholesale Broadband Access (Market 1)* Wholesale Broadband Access (Market 2)* The markets marked with * in the list above have both cost accounting and accounting separation requirements. For these markets, we report within these Current Cost Financial Statements details of costs and charges for individual services within each market. The remaining markets have accounting separation requirements only. Openreach We are also required by the Undertakings (section 5.31) to disclose the results of Openreach separately and to reconcile the results to the Openreach segmental information shown in BT Group plc’s Annual Report. We have included this information in Section 10. Section 1 - Introduction to the Current Cost Financial Statements Section 1.3 1.3 -- Regulatory Regulatory Financial Financial Overview Overview (Annex 4) Section Section 1.4 1.4 -- Regulatory Regulatory Financial Financial Review Review (Annex Section (Annex 4) 4) This section provides an overview summarising this year’s underlying returns on Mean Capital Employed (MCE) derived from the Current Cost Financial Statements. We are required to revalue our assets each year under the Financial Capital Maintenance (FCM) concept of Current Cost Accounting (CCA). In 2011/12 the CCA valuation of assets resulted in a net increase in the operating costs in SMP Markets and Technical Areas of £242m, compared to £1,200m in 2010/11 (see Section 4.1). A significant change in the CCA valuation significantly impacts the published returns on MCE making it difficult to compare returns year on year on a consistent basis. To help a user of the Current Cost Financial Statements understand the changes in products and services in each market, we are required to prepare “regulatory financial reviews”. These are included in Section 7 and 8 at the grouped market level, as defined by Ofcom, and at the individual SMP market level to explain: To allow comparison year to year on a more consistent basis we show the key overall results below excluding all CCA holding gain/losses (duct, copper, etc.) and other adjustments while including supplementary depreciation. The reason for making these changes is to put underlying returns for 2010/11 and 2011/12 on a comparable basis. The numbers below, which exclude all CCA holding gain/ losses and other adjustments but continue to include supplementary depreciation, are not published elsewhere in these Statements. • Overall Access market returns on MCE have remained flat at 11% excluding all CCA holding gain/ losses and other adjustments. This compares to an increase from 6% to 11% including these items (see Section 7.1). • Overall Other Wholesale market returns on MCE have increased from 14% in 2010/11 to 20% in 2011/12 excluding all CCA holding gain/losses and other adjustments. This is driven by lower depreciation costs for ageing assets in these markets. This compares to an increase from 5% to 20% including CCA holding gains/losses and other adjustments (see Section 8.1). 7 • The main factors and influences that underlie each market or groups of markets. • New products and services. Section 2 - Statement of Responsibility Section 2 - Statement of Responsibility Section 2 Statement of Responsibility 8 Section 2 - Statement of Responsibility Section of Responsibility Responsibility (Annex (Annex 2) 2) Section 2.1 2.1 -- Statement Statement of The Undertakings require us to report the financial results of Openreach, including the following: British Telecommunications plc (the “Company”) is required to prepare Current Cost Financial Statements in accordance with the Final Statements and Notifications as described in Section 1.2. Under the Financial Capital Maintenance (FCM) concept of Current Cost Accounting we have revalued our assets in 2012. The approach taken in the Current Cost Financial Statements is described in Section 4.1. The Current Cost Financial Statements include comparative information for the year ended 31 March 2011 first published on 15 September 2011 subject to certain restatements and re-presentations detailed in Section 4.1. We have prepared the Current Cost Financial Statements in accordance with the Primary Accounting Documents and Secondary Accounting Documents (these are the Detailed Attribution Methods; the Detailed Valuation Methodology; the Long Run Incremental Cost Model: Relationships and Parameters and the Wholesale Catalogue). If there are any inconsistencies in the Primary and Secondary Accounting Documents, the Current Cost Financial Statements are prepared in accordance with the Primary Accounting Documents in the following order of priority: • • • • • the Regulatory Accounting Principles; the Attribution Methods; the Transfer Charging System; the Accounting Policies; and the Long Run Incremental Cost Methodology. We reconcile the Current Cost Financial Statements to BT Group plc’s Annual Report and we explain any differences. We confirm that the Current Cost Financial Statements for the year ended 31 March 2012 have been prepared in accordance with the requirements of the Final Statements and Notifications and the Primary and Secondary Accounting Documents dated 31 July 2012. We confirm that the Current Cost Financial Statements for the year ended 31 March 2011 have been prepared in accordance with the requirements of the Final Statements and Notifications and the Primary and Secondary Accounting Documents dated 15 September 2011 subject to certain restatements and re-presentations as detailed in Section 4.1. We confirm that the Detailed Attribution Methods, the Detailed Valuation Methodology, the Long Run Incremental Cost Model: Relationships and Parameters and the Wholesale Catalogue all dated 31 July 2012 are appropriate to implement the principles contained in the Primary Accounting Documents dated 31 July 2012, including the Transparency Principle. Openreach We are also required in accordance with the Undertakings to separately report the financial results of Openreach within our Current Cost Financial Statements as explained in Sections 1.1 and 1.2. The Undertakings are attached to Annex A of Part 2 of Ofcom’s “Final Statements on the Strategic Review of Telecommunications, and undertakings in lieu of a reference under the Enterprise Act 2002”, issued on 22 September 2005. 9 • Openreach financial information such as headline revenue, cost of sales (or gross margin), SG&A, EBITDA, depreciation, operating profit and capital expenditure, revenues broken down into the broad product groups that Openreach provides and further split between internal and external revenues, separately identified payments to other parts of the Company for products that form inputs to Openreach products (e.g. electronics); and • Reconciliation of Openreach’s revenue and operating profit (and other such items as may be agreed between us and Ofcom) with information about Openreach shown in BT Group plc’s Annual Report. The Openreach Financial Statements can be found in Section 10 and include comparative information for the year ended 31 March 2011. The form, content and basis of preparation of the financial results of Openreach follow those used in the preparation of the Current Cost Financial Statements as described above, except where differences are agreed with Ofcom. We confirm that the Openreach Financial Statements for the year ended 31 March 2012, which have been prepared in accordance with the Primary Accounting Documents dated 31 July 2012, comply with the requirements of the Undertakings dated 22 September 2005. Warren Clements Group Controller 31 July 2012 Section 3 - Audit Report Section 3 - Audit Report Section 3 Audit Report 10 Section 3 - Audit Report Section 3.1 - Report of the Independent Auditors (Annex 23) Report of the Independent Auditors to British Telecommunications plc and Ofcom issued in accordance with the Final Statement and Notification entitled “The regulatory financial reporting obligations on BT and Kingston Communications” issued by Ofcom on 22 July 2004 as amended by the annual “Notifications” of changes to regulatory financial reporting issued by Ofcom following consultation as set out below. 1. We have examined the Current Cost Financial Statements for 2012 (the “Financial Statements”) which include information in respect of economic markets (the “Market Financial Statements”) and Openreach (the “Openreach Information”). 2. The Market Financial Statements are prepared by British Telecommunications plc (the “Company”) under the current cost convention in accordance with: • the Final Statement and Notification entitled “The regulatory financial reporting obligations on BT and Kingston Communications” issued by Ofcom on 22 July 2004 as amended by the Statements and Notifications entitled “Changes to BT’s regulatory financial reporting framework” issued by Ofcom on 31 August 2005, “Changes to BT’s regulatory financial reporting and audit requirements” issued by Ofcom on 16 August 2006, “Changes to BT’s regulatory financial reporting and audit requirements” issued by Ofcom on 30 May 2007, “Changes to BT’s 2007/08 regulatory financial statements” issued by Ofcom on 26 June 2008, “Changes to BT and KCOM’s regulatory financial reporting - 2008/09 update” issued by Ofcom on 15 June 2009, “Changes to BT and KCOM’s regulatory and financial reporting 2009/10 update” issued by Ofcom on 4 June 2010, “Changes to BT and KCOM’s regulatory financial reporting 2010/11 update” issued by Ofcom on 2 June 2011 and “Changes to BT and KCOM’s regulatory financial reporting 2011/12 update” issued by Ofcom on 17 April 2012 (together the “Final Statements and Notifications”); • the Primary Accounting Documents; • the Secondary Accounting Documents, namely the Detailed Attribution Methods; and • the Detailed Valuation Methodology and the Wholesale Catalogue. 3. The Openreach Information is prepared by the Company under the current cost convention in accordance with: • the undertakings given to Ofcom by the Company pursuant to the Enterprise Act 2002 on 22 September 2005 (the “Undertakings”); • the Statements and Notifications entitled “Changes to BT’s regulatory financial reporting and audit requirements” issued by Ofcom on 30 May 2007, “Changes to BT’s 2007/08 regulatory financial statements” issued by Ofcom on 26 June 2008, “Changes to BT and KCOM’s regulatory financial reporting - 2008/09 update” issued by Ofcom on 15 June 2009, “Changes to BT and KCOM’s regulatory and financial reporting 2009/10 update” issued by Ofcom on 4 June 2010, “Changes to BT and KCOM’s regulatory financial reporting 2010/11 update” issued by Ofcom on 2 June 2011 and “Changes to BT and KCOM’s regulatory financial reporting 2011/12 update” issued by Ofcom on 17 April 2012 (together the “Openreach Final Statement and Notifications”); and • the Primary Accounting Documents. 4. The Market Financial Statements comprise the following statements for the year ended 31 March 2012 for the Markets and Technical Areas listed on page 6: 11 • The Consolidated Performance Summary on page 20; • The Statements of Attribution of Wholesale Current Costs and Mean Capital Employed on pages 22, 24; 25 and 27; • The Statement of Financial Performance in Access Markets on page 29; • The Market Summary statements for Access Markets on pages 36 to 56; • The Statement of Financial Performance in Other Wholesale Markets on pages 58; • The Market Summary Statements for Other Wholesale Markets on pages 65 to 80; and • the related notes set out in Sections 4, 7, 8 and 9 on pages 15 to 18, 30 to 35, 59 to 64 and 82 to 84, and Appendix 1 on pages 95 to 120 other than the LRIC Floors and LRIC ceilings. 5. The Openreach Information comprises the following information for the year ended 31 March 2012 on pages 86 to 91: • The Openreach P&L Statement; • The Openreach MCE Statement; and • The Reconciliation of Openreach P&L. 6. The Market Financial Statements and The Openreach Information include comparative information for the year ended 31 March 2011 first published on 15 September 2011 which have been restated and re-presented as described in “Comparability of current and prior year results” on page 16. All comparative information for the year ended 31 March 2011 is prepared by the Company to comply with the Final Statements and Notifications, and in accordance with the Primary Accounting Documents and the Secondary Documents dated 15 September 2011 as amended, where applicable, in accordance with “Comparability of current and prior year results” on page 16. Management’s responsibility for the Financial Statements 7. As described on page 9 Management is responsible for preparing and approving the Financial Statements. Auditor’s Responsibility 8. Our responsibilities, as independent auditors, are established in the United Kingdom by the Final Statements and Notifications, the Undertakings, the Auditing Practices Board and our profession’s ethical guidance. 9. Our responsibility is to examine the Financial Statements in accordance with relevant legal and regulatory requirements and International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board. This report, including the opinion, has been prepared for and only for the Company and Ofcom and for no other purpose. We do not, in giving this opinion, accept or Section 3 - Audit Report assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. 10. We report our opinions as to whether: • the Market Financial Statements as a whole; • each of the market group statements comprising the statement of financial performance in Access Markets on page 29 and the statement of financial performance in Other Wholesale Markets on page 58 (the “Market Group Statements”); • each of the Market Summary Statements for the markets and technical areas listed below (the “FPIA Markets”) o Wholesale analogue exchange line services on page 36; o Wholesale business ISDN30 exchange line services on page 40; o Traditional interface symmetric broadband origination (up to and including 8Mbit/s) on page 41; o Alternative interface symmetric broadband origination on page 51; o Wholesale local access on page 55; o Call Origination on fixed public narrowband networks on page 65; and o Fixed call termination on page 70 • the Openreach Information on pages 86 to 93. Documents have not been properly applied in the preparation of the Market Summary Statements for the PPIA Markets. 12. We report our opinions as to whether the restated Market Financial Statements as a whole for the year ended 31 March 2011 are fairly presented in accordance with the Primary Accounting Documents dated 15 September 2011 subject to the changes described in “Comparability of current and prior year results” on page 16, and comply with the requirements of the Final Statements and Notifications. 13. In addition, we report if, in our opinion, the “Introduction to accounts”, setting out the basis upon which the Financial Statements have been prepared, is not consistent with the Financial Statements, if the Company has not kept proper accounting records, if we have not received all the information and explanations we require for our examination, or if information specified by the Final Statements and Notifications is not disclosed. 14. We read the financial and non-financial information presented with the Financial Statements to identify material inconsistencies with the Financial Statements. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. The other information comprises the Regulatory Financial Review on page 7, the Access Markets Review on pages 30 to 35, the Review of Other Wholesale Markets on pages 59 to 64, the Price Control Statements on page 122, the Openreach Notes on pages 92 and 93 and the Glossary and Footnote List and Additional Information on pages 124 to 129. are fairly presented in accordance with the Primary Accounting Documents and comply with the requirements of the Final Statements and Notifications and the Undertakings. In respect of the Market Financial Statements as a whole, each of the Market Group Statements and each of the FPIA Markets, we also report whether, in forming that opinion, having reviewed the Primary and Secondary Accounting Documents, the Secondary Accounting Documents are appropriate to implement the principles contained in the Primary Accounting Documents. 11. We also report our opinion as to whether each of the Market Summary Statements for the selected markets listed below (the “PPIA Markets”) o Traditional interface symmetric broadband origination (above 8Mbit/s up to and inc. 45Mbit/s) on page 47; o Traditional interface symmetric broadband origination (above 45Mbit/s up to and inc. 155Mbit/s) on page 49; o Technical areas (interconnect circuits) on page 68; o Wholesale trunk segments on page 71; o Wholesale broadband access market 1 on page 75 and o Wholesale broadband access market 2 on page 78. are properly prepared in accordance with the relevant procedures, defined in the Primary and Secondary Accounting Documents, and comply with the requirements of the Final Statements and Notifications. We also report whether, in forming that opinion, having reviewed the Primary and Secondary Accounting Documents, anything has come to our attention that would lead us to conclude that the principles and procedures contained in the Primary and Secondary Accounting 12 Basis for opinions 15. As explained in "Basis of Preparation" on pages 15 to 18, the Company has, by agreement with BT Group plc, its ultimate parent company, prepared the Financial Statements by disaggregating balances recorded in the general ledgers and other accounting records of BT Group plc and its subsidiaries ("the Group") maintained in accordance with the Companies Act 2006 and used, in accordance with that Act, for the preparation of the Company's statutory consolidated financial statements for the years ended 31 March 2012 and 31 March 2011 ("the Statutory Financial Statements"). 16. PricewaterhouseCoopers LLP audited the Statutory Financial Statements on which they expressed unqualified audit opinions. Their audit report on the Statutory Financial Statements describes the scope of their audit of those Statutory Financial Statements. 17. In conducting our subsequent examination of the Financial Statements, and in providing the opinions in paragraph 20 below, we have not performed any additional tests of the transactions and balances which are recorded in the general ledgers and other accounting records beyond those already performed for the purpose of the audits of the Statutory Financial Statements. 18. Having regard to the above: (i) we conducted our examination of the Financial Statements in accordance with International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board. Our work included examination on a test basis, of evidence relevant to the amounts and disclosures in the Financial Statements. In respect of the Market Financial Statements as a whole, each of the Market Group Statements, each of the FPIA Markets and the Openreach Information it also included an assessment of the significant estimates and judgements made by the Company in their preparation; Section 3 - Audit Report (ii) we planned and performed our examination of the Financial Statements so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the Market Financial Statements as a whole, each of the Market Group Statements, the Market Summary Statements for the each of the FPIA Markets and the Openreach Information are fairly presented in accordance with the relevant Primary Accounting Documents and, on that basis, are free from material misstatement, whether caused by fraud or other irregularity or error. In forming our opinion we also evaluated the overall adequacy of the presentation of information in the Financial Statements; (iii) we planned and performed our examination of the PPIA Markets so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the Market Summary Statements for the each of the PPIA Markets are properly prepared in accordance with the procedures, defined in the relevant Primary and Secondary Accounting Documents. However, as explained in the introduction to the Primary Accounting Documents, the Primary Accounting Documents contain only the high level principles of attribution. The Secondary Accounting Documents contain only the procedures describing how these high level principles are applied. In forming our opinion we also evaluated the overall adequacy of the presentation of information in the PPIA Market Statements. 19. In forming our opinions on the Market Financial Statements as a whole, each of the Market Group Statements and each of the FPIA Markets we also reviewed the Company's Secondary Accounting Documents which describe how the principles contained in the Primary Accounting Documents are implemented. Our review consisted of reading the Secondary Accounting Documents and considering whether each of the significant attribution and valuation methodologies described in these documents are consistent with the principles described on pages 13 and 14 of the Primary Accounting Documents. [d] the Market Summary Statements for each of the PPIA Markets for the year ended 31 March 2012 have been properly prepared in accordance with the procedures, if any, defined in the Primary and Secondary Accounting Documents all dated 31 July 2012 and complies with the requirements of the Final Statements and Notifications; [e] the restated Market Financial Statements as a whole for the year ended 31 March 2011 are fairly presented in accordance with the Primary Accounting Documents dated 15 September 2011, and comply with the requirements of the Final Statements and Notifications as amended, where applicable, in accordance with “Comparability of current and prior year results” on page 16; [f] the Openreach Information for the year ended 31 March 2012, which has been prepared in accordance with the Primary Accounting Documents dated 31 July 2012, fairly presents in accordance with the Primary Accounting Documents dated 31 July 2012 the results, mean capital employed and costs incurred by the Company and complies with the requirements of the Undertakings and the Openreach Final Statement and Notifications; and [g] In the context of (a) and (b) and (c) above, the Secondary Accounting Documents all dated 31 July 2012 are appropriate to implement the principles contained in the Primary Accounting Documents dated 31 July 2012. Emphasis of matter – valuation of access network assets 21. In forming our opinions on the Financial Statements, which are not modified, we have considered the adequacy of the disclosures made by the Company in “Access Network Valuation” on page 16 of the Financial Statements concerning the nature of data used in the preparation by the Company of current cost valuations of assets in the access network. The potential impact on the Financial Statements of any change in the valuation of these assets as a result of changes to source data cannot be accurately determined. Opinions 20. In our opinion: [a] the Market Financial Statements as a whole for the year ended 31 March 2012, which have been prepared in accordance with the Primary Accounting Documents dated 31 July 2012, fairly present in accordance with the Primary Accounting Documents dated 31 July 2012 the results, mean capital employed and costs incurred by the Group and comply with the requirements of the Final Statements and Notifications; [b] each of the Market Group Statements for the year ended 31 March 2012, fairly presents in accordance with the Primary Accounting Documents dated 31 July 2012 the results, mean capital employed and costs incurred by the Market Group and complies with the requirements of the Final Statements and Notifications; [c] the Market Summary Statements for the each of the FPIA Markets for the year ended 31 March 2012, fairly presents in accordance with the Primary Accounting Documents dated 31 July 2012 the results, mean capital employed and costs incurred by each of the markets and complies with the requirements of the Final Statements and Notifications; 13 PricewaterhouseCoopers LLP Chartered Accountants and Registered Auditors London, 31 July 2012 Section 4 - Basis of Preparation Section 4 - Basis of Preparation Section 4 Basis of Preparation 14 Section 4 - Basis of Preparation Section 4.1 4.1 -- Introduction Introduction to to the the Basis Basis of of Preparation Preparation Section The ultimate holding company of British Telecommunications plc (the “Company”) is BT Group plc (referred to together with its subsidiary and associated undertakings and joint ventures as the “Group” or “BT”). Substantially all the businesses and activities of the Group are carried out by British Telecommunications plc, its subsidiaries, associated undertakings and joint ventures. BT Group plc’s Annual Report dated 9 May 2012 details the basis of preparation and explains the accounting policies adopted by the Group. BT’s Annual Report for 2012, on which the auditors made an unqualified report, did not contain a statement under Section 498(2) or 498(3) of the Companies Act 2006 and has been delivered to the Registrar of Companies. The Company has, by agreement with BT Group plc, prepared the Current Cost Financial Statements in accordance with the Accounting Documents, by disaggregating balances recorded in the general ledgers and other accounting records of the Group. The Accounting Documents means together the Primary Accounting Documents and the Secondary Accounting Documents. The Primary Accounting Documents set out the framework under which the Statements are to be prepared: • Regulatory Accounting Principles - the principles we apply or use in the preparation of the Current Cost Financial Statements, for example, that all costs should be fully allocated. • Attribution Methods - a high level summary of the practices we use to attribute revenue (including appropriate Transfer Charges), costs (including appropriate Transfer Charges), assets and liabilities to activities or, where those activities have been aggregated to wholesale segments in a given Market or Technical Area (as applicable), to each wholesale segment. • Transfer Charge System Methodology - the approach used by our system that enables an activity to use a service from another activity and to account for it as though it had purchased that service from an unrelated party (including accounting for it at an appropriate amount). • Accounting Policies - the way we apply the requirements of the Companies Act 2006, Article 4 of the International Accounting Standards (IAS) Regulation, and our accounting policies, whenever not superseded by the Regulatory Accounting Principles, in each of the Current Cost Financial Statements. This document details the accounting policies adopted in preparing the underlying financial information. • Long Run Incremental Cost (“LRIC”) Methodology - the long run incremental cost principles, procedures and processes which form the framework we use to decide what the long run incremental costs are. This document sets out the principles followed to derive the long run incremental network costs. Where there is any inconsistency between any or all of the Primary Accounting Documents, the Primary Accounting Documents shall have the order of priority as listed above. The Secondary Accounting Documents consists of the Detailed Attribution Methods (DAM), the Detailed Valuation Methodology (DVM), the Long Run Incremental Costs Model: Relationships and Parameters (R&P) and the Wholesale Catalogue. These documents contain more detailed descriptions of the policies, methodologies, systems, processes and procedures for deriving and calculating the costs, revenues, assets and liabilities underlying the Current Cost Financial Statements. 15 The economic Markets defined by Ofcom’s Final Statements and Notifications do not correspond to how the Group is organised for management and accounting purposes. The Current Cost Financial Statements are therefore produced by overlaying the requirements of the regulatory reporting framework on the management and accounting structure of the Group. As far as possible, revenues, costs, assets and liabilities are directly associated with a product group or component using information held within the Group’s accounting records and are directly attributed to that item. Where no such direct association is possible, the remaining revenues, costs, assets and liabilities are apportioned between two or more markets, services or components using a fully allocated accounting system. This system uses apportionment bases that reflect, as far as possible, the causality of the revenue, cost, asset or liability. The amounts of revenue, cost and capital employed attributed to markets, services and components depend critically on the methods of attribution adopted. Typically, in a fully allocated accounting system, a range of attribution methods is available. In selecting appropriate attribution methods and appropriate non-financial data for use within the attribution models, that are employed in the production of these Current Cost Financial Statements, we have had to make certain estimates and exercise our judgement. We do this with regard to the regulatory accounting principles, including cost causality and objectivity, in order to comply with the requirements of the Primary Accounting Documents. However, in some cases, when preparing financial statements at a very granular level a directly cost causal and objective method of apportionment cannot be determined or implemented and the Company adopts the most appropriate basis practically available. We seek to review and update non-financial data used within the attribution models at least annually. Certain non-financial data employed for the purposes of the Current Cost Financial Statements has been determined by sampling techniques appropriate to that data. We review and update attribution methods and non-financial data sources on an ongoing basis and, where deemed appropriate, will make improvements. Depending on the nature of the change, this may require Ofcom’s prior consent. The Final Statements and Notifications require significant detail in the Current Cost Financial Statements. When preparing financial statements at such a granular level it is not always possible to develop a directly cost causal and objective method of cost apportionment and so these Financial Statements have been prepared on the basis of the methodologies we consider to be the most appropriate. In respect of the very small wholesale services within certain wholesale markets, we are aware that, in following the generic methodologies for attribution of common costs set out in the DAM, anomalies may exist in the year on year cost trends in some services. Costing methodologies and non-financial data sources are kept under review and, where appropriate, improvements are made. Our costing systems used in the preparation of the Current Cost Financial Statements to attribute revenues, costs, assets and liabilities to SMP Markets use the general ledgers of the Group as their starting point. These ledgers are maintained to the nearest penny and this level of detail is maintained throughout the costing process. However, for consistency with the presentation of the results of the Group in BT Group plc’s Annual Report, the results for each SMP Market are presented in figures rounded to the nearest whole million pounds. Section 4 - Basis of Preparation Access Network Valuation The valuation of access network duct assets requires data in respect of the type and length of duct as well as the information regarding the type of surface under which the duct is situated. The average surface mix used in the valuation has previously been based on information from management information systems and site surveys carried out in 1997. A new management system (PIPeR - Physical Inventory for Planning and eRecords) has been implemented which now provides the majority of the data supporting the duct valuation. Accordingly, the surface mix used in the valuation of duct assets at 31 March 2012 has been based on reports drawn from the PIPeR system overlaid by Ordnance Survey data. This new systematic basis of estimating surface mix, which is reliant on the precision of both the PIPeR and Ordnance Survey records, requires further sampling and verification to ensure its reliability. The exercise will commence in the 2012/13 financial year. Until this additional sampling and verification is complete there remains uncertainty over the accuracy of this surface mix data. Areas (Interconnect Circuits) Market was considered significant, prior year comparatives have been restated to reflect the updated cost attribution. The change has an immaterial impact on the TISBO (up to and including 8Mbit/s) Market and therefore comparatives for this market have not been restated with the difference being reflected in Wholesale Residual. There were no other restatements or re-presentations. Current Cost Accounting (CCA) adjustments (a) The Current Cost Financial Statements for the Group are prepared under the Financial Capital Maintenance (FCM) convention in accordance with the principles set out in the handbook “Accounting for the Effects of Changing Prices”, published in 1986 by the Accounting Standards Committee. We summarise below the treatment of CCA adjustments within the Current Cost Financial Statements: • Changes in fixed asset values are referred to as holding gains or losses arising during the year and are attributed between all SMP Markets, Technical Areas, Components and Wholesale Services on the same basis as the associated assets. • A supplementary depreciation adjustment on fixed assets arising from differences between historic cost accounting (HCA) and CCA valuations is also attributed between the various Markets, Technical Areas, Components and Wholesale Services. • Other CCA adjustments (e.g. one-off changes in valuations due to a revised methodology) are included in the current cost valuations and are also attributed between all Markets, Technical Areas, Components and Wholesale Services. • The inflation adjustment to ordinary shareholders’ funds is not relevant to the SMP Markets, Technical Areas and Wholesale Services for which Current Cost Financial Statements are prepared. No CCA adjustment has been made to the valuation of goodwill as this is also not relevant to the SMP Markets, Technical Areas and Wholesale Services. Management believes that despite the uncertainty the revised systematic methodology for the determination of surface mix is an improvement on the previous methodology and is the most appropriate approach to the valuation of the duct assets based upon the currently available information. Charges from Wholesale Markets to Retail Residual The Mean Capital Employed Statements for the Wholesale Markets include balances relating to the charges from the Wholesale Markets to Retail Residual. Retail Residual is deemed to settle these charges in the same 28 day period (2010/11: 33 days) as other operators. The Network Activity Statements show component unit costs on a 24-hour basis. Charges to Retail Residual and other CPs for call conveyance services vary by the time of day at which the service was purchased. The charges for other Wholesale Services to Retail Residual and other CPs do not require adjustment for the time of day at which they are purchased. Comparability of current and prior year results There have been a number of changes in the year that impact on the comparability of the current and prior year results: (a) Changes to BT’s financial reporting obligations as set out in the Final Statements and Notifications and listed below and explained in Section 4.2: • Improved disclosure of services in the Alternative interface symmetric broadband origination (AISBO) Market. (b) The average debtor days have reduced from 33 days (for 2010/11) to 28 days (for 2011/12) due to improved billing and collection procedures. (c) The prior year comparatives have also been restated for the Technical Areas (Interconnect Circuits) Market to reflect an update in the allocation of costs. During 2011/12 we reviewed the attribution of costs in the Technical Areas (Interconnect Circuits) Market. This resulted in a change in the attribution methodology which resulted in £6m of costs moving from the Technical Areas (Interconnect Circuits) Market to the Traditional interface symmetric broadband origination (TISBO) (up to and including 8Mbit/s) Market. As the impact on the Technical 16 (b) The CCA valuation of assets is affected by external factors such as changes in market prices and changes to our CCA policies and practices. For the year ended 31 March 2012, this resulted in a net increase in the operating costs in SMP Markets and Technical Areas in these Financial Statements of approximately £242m, which is mainly attributed to: • The valuation of the duct assets having decreased due to a change in the surface type reporting. • The valuation of the copper access network assets having increased following the use of updated engineering job time estimates offset by decreases to copper prices. • The valuation of 21 Century Network assets having decreased due to a combination of combicards being valued as broadband cards and a reduction in technology costs. Regulatory Valuation of Copper-Based Local Access Network Assets In August 2005, Ofcom introduced an alternative methodology for determining its view of the current cost regulatory asset value of the copper-based local access network. This methodology, which results in a lower valuation, is used only by Ofcom for regulatory purposes and is not reflected in the methodologies we use to produce the Current Cost Financial Statements. Section 4 - Basis of Preparation • Wholesale broadband access market 1; and • Wholesale broadband access market 2. As agreed with Ofcom, the Ofcom methodologies have not been implemented in the Current Cost Financial Statements for 2012 and therefore the value of copper assets has not been adjusted to Ofcom’s assessed Regulatory Asset Valuation. Requirement for independent assurance The Current Cost Financial Statements are required to have an independent audit, including separate opinions in respect of the Market Summary Statements for certain individual economic markets. These audit opinions are in the form “fairly presents in accordance with the Primary Accounting Documents” (FPIA) or “properly prepared in accordance with the procedures, if any, defined in the Primary and Secondary Accounting Documents” (PPIA) as determined annually by Ofcom. As explained above, when preparing financial statements at a very granular level, in some cases, a directly cost causal and objective method of apportionment cannot be determined or implemented. In this regard, where the total costs, revenues, asset or liabilities of a market are very small in the context of BT as a whole the evidence available to our independent auditors, PricewaterhouseCoopers LLP, is insufficient to provide them with reasonable assurance that the Market Summary Statements for a small market are fairly presented in accordance with the principles set out on pages 13 to 14 of the Primary Accounting Documents. Consequently, as agreed with Ofcom, the audit requirement in respect of such markets may be modified from that originally requested by Ofcom. Between 2010/11 and 2011/12 total costs and revenues in the Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s), Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s), and Wholesale trunk segments markets have declined such that the audit requirement in these markets has been amended to PPIA. Following these amendments to Ofcom’s original requirements the audit requirements in respect of individual Market Summary Statements for the year ended 31 March 2012 are: FPIA • • • • • • • Wholesale analogue exchange line services; Wholesale business ISDN30 exchange line services; Traditional interface symmetric broadband origination (up to and including 8Mbit/s); Alternative interface symmetric broadband origination; Wholesale local access; Call Origination on fixed public narrowband networks; and Fixed call termination. PPIA • Traditional interface symmetric broadband origination (above 8mbit/s up to and including 45Mbit/s); • Traditional interface symmetric broadband origination (above 45mbit/s up to and including 155Mbit/s); • Technical areas (interconnect circuits); • Wholesale trunk segments; 17 Section 4 - Basis of Preparation Section 4.2 4.2 –- Other Section Other Aspects Aspects to to the the Basis Basis of of Preparation Preparation (Annex (Annex 22) 22) Section 4.2.1 - Key changes as a result of certain regulatory decisions The notes below refer to key changes as a result of Ofcom’s Statement “Changes to BT and KCOM’s regulatory and financial reporting 2011/12 update” issued 17 April 2012 that impact the Current Cost Financial Statements for the year ended 31 March 2012. Improved disclosure of services in the AISBO Market • Ethernet Access Direct rentals and connections have been disclosed separately by bandwidth. • Wholesale Extension Service connections have been amalgamated. The prior year has not been re-presented for either change in disclosure. 18 Section 5 - Summary of Financial Performance Section 5 - Summary of Financial Performance Section 5 Summary of Financial Performance 19 Section 5 - Summary of Financial Performance Section 5.1 - Consolidated Performance Summary (Annex 3) For the year ended 31 March 2012 Markets Access Markets Other Wholesale Markets Residual Activities Wholesale residual activities Retail residual activities Roundings Total Markets & Activities For the year ended 31 March 2011 (h) Markets Access Markets Other Wholesale Markets (h) Residual Activities Wholesale residual activities (h) Retail residual activities Roundings Total Markets & Activities Revenue £m CCA operating costs £m CCA return before taxation £m MCE £m Return on MCE % Supporting information Section 7 Section 8 4,687 1,140 5,827 3,324 848 4,172 1,363 292 1,655 11,940 1,485 13,425 11.4 % 19.7 % 12.3 % 2,773 15,252 18,025 2,525 14,277 16,802 248 975 1,223 1,869 392 2,261 13.3 % 248.7 % 54.1 % 23,852 Revenue £m - - 20,974 CCA operating costs £m 2,878 CCA return before taxation £m 15,686 MCE £m n/a 18.3 % Return on MCE % Supporting information Section 7 Section 8 4,703 1,136 5,839 3,947 1,045 4,992 756 91 847 12,439 1,755 14,194 6.1 % 5.2 % 6.0 % 3,083 16,264 19,347 3,195 15,675 18,870 (112) 589 477 1,875 1,819 3,694 (6.0)% 32.4 % 12.9 % 25,186 (1) 1 23,861 1,325 (h) See Section 4 - Basis of Preparation for explanation of restatement. 20 17,888 n/a 7.4 % Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6 Attribution of Wholesale Current Costs and Mean Capital Employed 21 Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.1 - Attribution of Wholesale Current Costs 2012 (Annex 5A) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 Total Other Wholesale & SMP Markets Wholesale Residual Total Markets Total CCA Operating Costs TISBO (up to and including 8Mbit/s) CCA Adjustments: Holding Loss/(Gain) Supplementary Depreciation Other Adjustments Roundings Wholesale business ISDN30 exchange line services Sub Total HCA Operating Costs Wholesale ISDN2 exchange line services Operating Costs of Wholesale Services: EOI Charges Provision/Maintenance Network Support General Support General Management Finance and Billing Accomodation Bad Debts Other Costs Depreciation - Land & Buildings - Access - Switch and Transmission - Other related Sub Total Depreciation Wholesale analogue exchange line services For the year ended 31 March 2012 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 0 165 123 173 244 13 128 0 10 15 433 39 76 563 0 6 4 8 11 1 11 0 0 2 14 4 4 24 0 9 6 15 23 1 20 0 1 2 12 19 8 41 0 31 22 43 60 4 70 0 4 9 38 70 26 143 0 1 1 3 4 0 4 0 0 1 3 9 2 15 0 1 1 2 3 0 4 0 0 1 2 10 2 15 0 12 32 57 113 4 21 0 7 2 67 58 88 215 0 97 46 81 95 5 70 0 4 21 114 8 61 204 0 322 235 382 553 28 328 0 26 53 683 217 267 1,220 0 9 3 15 26 2 47 0 1 7 2 24 9 42 0 0 0 0 0 0 1 0 0 0 0 2 0 2 0 2 1 3 5 2 6 0 0 1 1 5 3 10 0 7 3 10 13 0 47 0 2 6 2 25 8 41 0 2 1 2 4 0 5 0 1 1 2 15 2 20 0 1 1 1 1 0 1 0 0 0 1 2 1 4 0 21 9 31 49 4 107 0 4 15 8 73 23 119 143 12 3 13 27 2 32 0 2 8 18 48 31 105 84 5 1 7 14 1 15 0 1 3 6 24 17 50 227 38 13 51 90 7 154 0 7 26 32 145 71 274 (227) 278 54 159 363 21 157 0 1,121 23 75 210 266 574 0 638 302 592 1,006 56 639 0 1,154 102 790 572 604 2,068 1,419 65 116 377 28 26 461 602 3,094 145 3 29 123 35 9 344 339 178 861 2,500 6,455 (12) (4) 26 - (1) (1) 4 - 0 (2) 1 - (23) (4) 96 - 8 51 (33) - 0 0 0 - (1) 0 0 - (3) 0 (5) - 0 0 2 - (10) (2) (1) - 387 30 25 530 628 3 28 27 11 331 26 191 (110) 1,526 1 5 (2) 69 (3) (1) 17 129 (4) 235 (1) 3,324 22 (3) (1) 1 142 (3) (1) 1 120 (1) (9) 9 338 0 (5) 6 179 (11) (16) 14 848 4 (25) 46 2,525 (11) 194 59 6,697 Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.1.1 - Notes on Wholesale sector costs Section 6.1.1 - Notes on Wholesale sector costs Other Costs The notes below are intended to provide a brief description of the sectors reported in the Attribution of Wholesale Current Cost Statement and the key drivers of these sectors to aid the user of the Current Cost Financial Statements 2012. Further details of these sectors can be found in the Detailed Attribution Methods (DAM) which outlines in detail the key bases, descriptions and drivers of the network components. Other Costs are dominated by payments to other UK communications providers, but also include payments to overseas administrations and internal product transfer charge costs. The key drivers include the pence per minute charging of the other operators for BT traffic on their network. Depreciation Depreciation is analysed between land and buildings, access, switch and transmission and other (including network power, computers and software). The key drivers are engineering models and direct mapping of BT classes of work to network components and then onto the appropriate service, based on usage factors and actual service volumes. Provision/Maintenance Provision/Maintenance includes costs of network provision, installation and maintenance. The most material cost relates to D-side copper which is apportioned on the basis of the number of lines. Network Support Network Support contains costs of activities necessary to support the running of BT’s network (plant support costs such as group property). The key drivers for the apportionment of network support costs include pay, the relative floor space occupied by fixed assets and the current cost replacement value of assets. General Support General Support includes planning, development, supplies, transport, computing, customer service, personnel & administration, customer support and other general support costs. The key drivers for the apportionment of General Support include pay costs and activity surveys. General Management General Management includes operator services, costs of general management activities and other general expenses. The key drivers are activity surveys and pay costs. Finance and Billing Finance and Billing includes costs associated with activities of a financial nature, such as budget building, management reporting, and billing and collection costs. The key drivers for the apportionment of Finance and Billing include activity surveys and pay costs. Accommodation The Accommodation sector includes exchange and office building costs. Accommodation costs are mainly apportioned based on the use of floor space and utilities. Bad Debts Bad debts include costs associated with writing off amounts that cannot be collected from customers. The key driver is revenue. 23 Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.2 - Attribution of Wholesale Current Costs 2011 (Annex 5A) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits)(h) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets (h) Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 Total Other Wholesale & SMP Markets (h) Wholesale Residual(h) Total Markets Total CCA Operating Costs TISBO (up to and including 8Mbit/s) CCA Adjustments: Holding (Gain)/Loss Supplementary Depreciation Other Adjustments Roundings Wholesale business ISDN30 exchange line services Sub Total HCA Operating Costs Wholesale ISDN2 exchange line services Operating Costs of Wholesale Services: EOI Charges Provision/Maintenance Network Support General Support General Management Finance and Billing Accomodation Bad Debts Other Costs Depreciation - Land & Buildings - Access - Switch and Transmission - Other related Sub Total Depreciation Wholesale analogue exchange line services For the year ended 31 March 2011 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 0 157 135 195 303 13 144 0 (50) 16 450 49 76 591 0 6 5 8 12 0 13 0 (1) 2 14 5 4 25 0 6 6 14 23 1 21 0 1 2 13 22 7 44 0 35 26 44 85 7 82 0 5 9 41 97 30 177 0 1 2 3 6 0 5 0 0 1 3 13 3 20 0 1 1 2 5 1 5 0 0 1 1 15 3 20 0 6 22 45 94 2 17 0 7 2 55 62 76 195 0 81 37 67 89 4 56 0 (6) 18 86 8 34 146 0 293 234 378 617 28 343 0 (44) 51 663 271 233 1,218 0 9 7 11 26 2 53 0 2 6 2 30 15 53 0 0 0 0 1 0 1 0 0 0 0 1 1 2 0 3 2 2 6 0 8 0 0 1 1 7 3 12 0 8 7 7 13 1 55 0 1 7 3 32 12 54 0 2 2 2 5 1 7 0 0 1 2 24 3 30 0 1 0 1 2 0 2 0 0 0 2 4 2 8 0 23 18 23 53 4 126 0 3 15 10 98 36 159 103 14 3 11 30 2 35 0 1 7 25 50 43 125 71 5 1 6 16 1 13 0 1 2 8 26 21 57 174 42 22 40 99 7 174 0 5 24 43 174 100 341 (174) 236 51 118 366 9 168 0 1,672 23 64 203 262 552 0 571 307 536 1,082 44 685 0 1,633 98 770 648 595 2,111 68 116 461 37 35 388 474 3,067 163 4 33 146 49 14 409 324 171 904 2,998 6,969 (2) 5 14 - 1 0 17 - 1 (2) 8 - 1 (2) 5 - 19 5 84 - (15) 41 70 - 4 0 19 - 0 0 0 - 1 0 2 - 4 (1) 9 - 0 (1) 2 - 85 134 44 39 496 570 186 4 36 61 15 1,488 (62) 212 415 2,053 10 (2) 57 526 (47) 257 670 3,947 (h) See Section 4 - Basis of Preparation for explanation of restatement. 24 5 (1) 21 171 14 (3) 53 473 5 (6) 48 371 3 (3) 30 201 22 (12) 131 1,045 15 (15) 197 3,195 (10) 230 998 8,187 Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.3 - Attribution of Wholesale Current Cost Mean Capital Employed 2012 (Annex 6A) Investments Total Non-current Assets TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 19 12 71 55 10 47 26 103 16 187 314 0 219 98 6 0 17 21 0 25 7 8 0 6 20 0 28 8 21 0 424 450 0 252 264 223 877 0 757 18 39 247 523 4,291 705 4,687 166 772 963 68 0 0 98 60 61 42 1 0 0 0 3 5 1 11 0 2 16 6 12 9 68 0 0 105 61 63 38 12 0 0 90 0 50 8 1 0 9 4 0 4 2 161 0 11 313 130 195 100 77 28 0 77 0 152 94 35 9 0 27 0 78 48 273 37 11 417 130 425 242 238 184 263 325 91 637 715 1,034 4,512 979 5,429 387 1,834 1,920 Total Markets TISBO (above 8Mbit/s up to and including 45Mbit/s) £m 16 100 0 91 18 6 15 Wholesale Residual TISBO (up to and including 8Mbit/s) £m Total Other Wholesale & SMP Markets Wholesale business ISDN30 exchange line services £m 127 3,286 0 2,979 120 156 298 Wholesale local access Wholesale ISDN2 exchange line services Non-current Assets Land & Buildings Access - Copper Access - Fibre Access - Duct Switch Transmission Other Wholesale analogue exchange line services For the year ended 31 March 2012 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6,966 246 240 937 76 70 1,411 2,161 12,107 329 10 56 335 160 20 910 428 197 1,535 2,453 16,095 Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 34 34 163 410 10 20 23 64 43 75 3 5 4 10 56 78 58 107 360 769 14 23 0 1 4 8 11 15 7 16 0 1 36 64 32 61 19 40 87 165 (69) 767 378 1,701 Total Current Assets 573 30 87 118 8 14 134 165 1,129 37 1 12 26 23 1 100 93 59 252 732 2,113 0 (512) (512) 0 (25) (25) 0 (78) (78) 0 (124) (124) 0 (8) (8) 0 (11) (11) 0 (166) (166) 0 (173) (173) 0 (1,097) (1,097) 0 (39) (39) 0 (1) (1) 0 (11) (11) 0 (28) (28) 0 (18) (18) 0 (2) (2) 0 (99) (99) (11) (79) (90) (7) (48) (55) (18) (226) (244) 18 (1,062) (1,044) 0 (2,385) (2,385) 61 5 9 0 3 (32) (8) 32 (2) 0 1 (2) 5 (1) 1 3 4 8 (312) (272) 7,027 251 249 931 76 73 1,379 2,153 12,139 327 10 57 333 165 19 911 431 201 1,543 2,141 15,823 (26) (1) (1) (22) (45) (199) (17) 0 (3) (16) (1) (1) (38) (14) (6) (58) (272) (529) - - - - - - - - - - - - - - - 310 10 54 317 164 18 873 417 195 Payables falling due within one year - Internal - External Total payables falling due within one year Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities & charges Roundings Mean Capital Employed (89) 6,938 (6) (6) (9) - - - - - 245 240 905 75 72 1,357 2,108 11,940 25 1,485 1,869 15,294 Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.3.1 - Notes on Wholesale MCE sector costs Section 6.3.1 - Notes on Wholesale MCE sector costs Other The notes below are intended to provide a brief description of the Fixed Asset sectors and Working Capital reported in the Attribution of Wholesale Current Cost Mean Capital Employed statement and the key drivers of the sector to aid the user of the Financial Statements. Further details of these sectors can be found in the Detailed Attribution Methods which outlines in detail the key bases, descriptions and drivers of the network components. This sector contains the asset values for a range of assets used by BT businesses including categories such as Software, Motor Transport and 21CN. The key drivers are surveys, engineering models and direct mapping of CoW to network components and then onto the appropriate service based on usage factors and actual service volumes. Land & Buildings The figures for debtors and creditors include an approximation of the internal “notional” debtors and creditors that would be incurred if trades between BT’s lines of business were undertaken to a third party and at arm’s length. They are based upon the average trading terms of BT Group’s external trades. External debtors reflect BT’s external debts being allocated to services and products. This sector contains the asset values that are booked to BT Classes of Work for land and buildings, including freehold, long leases and short leases. The sector includes corporate office and network buildings owned by BT. Asset values are mainly apportioned based on the use of floor space and utilities. Access - Copper This sector contains the asset values for access copper (all the copper cables in the access network and all other necessary equipment required to carry signals between the user and the exchange). The key driver is direct mapping of Class of Work (CoW) to network components and then onto the appropriate service based on usage factors and actual service volumes. Access - Fibre This sector contains the asset values for access fibre. The key driver is the mapping of CoW to network components and then onto the appropriate service based on usage factors and actual service volumes. Access - Duct This sector contains the asset values for duct. Duct is a pipe, tube or conduit through which underground cables are passed. The key driver is a duct occupancy model that allocates CoW to network cable components and then onto the appropriate service based on usage factors and actual service volumes. Switch This sector contains the asset values for switching equipment. This equipment is located in BT exchanges. The key drivers are engineering models that allocate CoW to network component and then onto the appropriate service based on usage factors and actual service volumes. Transmission This sector contains the asset values for transmission. Transmission includes Core Transmission Synchronous Digital Hierarchy (SDH), Plesiochronous Digital Hierarchy (PDH), Asynchronous Transfer Mode (ATM), Cables and Repeaters. The Core Transmission is used to link exchanges. The key drivers are engineering inventories and models that allocate CoW to network components and then onto the appropriate service based on usage factors and actual service volumes. 26 Working Capital Section 6 - Attribution of Wholesale Current Costs and Mean Capital Employed Section 6.4 - Attribution of Wholesale Current Cost Mean Capital Employed 2011 (Annex 6A) Investments Total Non-current Assets TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Total Access Markets Call origination on fixed public narrowband networks Single transit on fixed public narrowband networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Sub-total Other Wholesale & SMP National Markets Wholesale broadband access - Market 1 Wholesale broadband access - Market 2 £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m £m 16 11 81 68 12 53 26 95 25 217 387 0 266 114 7 0 21 29 0 33 10 8 0 7 27 0 37 11 14 0 378 424 0 268 255 160 713 (4) 615 17 32 136 433 4,461 679 5,043 194 885 879 62 0 0 118 73 70 59 1 0 0 0 3 6 2 9 0 3 19 8 15 9 65 0 0 128 79 76 51 12 0 0 118 0 66 11 1 0 12 6 0 8 3 150 0 15 389 163 241 135 70 40 0 62 0 171 128 25 13 0 23 0 95 58 245 53 15 474 163 507 321 232 158 222 344 103 644 751 910 4,672 916 5,861 460 2,036 1,951 Total Markets TISBO (above 8Mbit/s up to and including 45Mbit/s) £m 15 102 (1) 98 21 7 18 Wholesale Residual TISBO (up to and including 8Mbit/s) £m Total Other Wholesale & SMP Markets Wholesale business ISDN30 exchange line services £m 118 3,610 (20) 3,395 144 189 309 Wholesale local access Wholesale ISDN2 exchange line services Non-current Assets Land & Buildings Access - Copper Access - Fibre Access - Duct Switch Transmission Other Wholesale analogue exchange line services For the year ended 31 March 2011 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7,745 260 267 1,104 100 90 1,339 1,669 12,574 382 12 63 399 207 30 1,093 471 214 1,778 2,454 16,806 Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 33 33 206 350 12 17 29 69 61 109 4 4 6 20 50 42 58 28 426 639 17 21 0 1 5 12 15 15 10 24 1 1 48 74 33 71 22 54 103 199 (68) 539 461 1,377 Total Current Assets 556 29 98 170 8 26 92 86 1,065 38 1 17 30 34 2 122 104 76 302 504 1,871 Payables falling due within one year - Internal - External Total payables falling due within one year 0 (513) (513) 0 (24) (24) 0 (83) (83) 0 (166) (166) 0 (9) (9) 0 (22) (22) 0 (118) (118) 0 (100) (100) 0 (1,035) (1,035) 0 (41) (41) 0 (2) (2) 0 (14) (14) 0 (32) (32) 0 (27) (27) 0 (3) (3) 0 (119) (119) 0 (90) (90) 0 (61) (61) 0 (270) (270) 0 (890) (890) 0 (2,195) (2,195) 43 5 15 4 (1) 4 (26) (14) 30 (3) (1) 3 (2) 7 (1) 3 14 15 32 (386) (324) 7,788 265 282 1,108 99 94 1,313 1,655 12,604 379 11 66 397 1,096 485 229 1,810 2,068 16,482 (39) (2) (2) (12) (22) (165) (18) 0 (4) (17) (42) (9) (4) (55) (193) (413) - - - - - - - - - - - - - 97 92 361 11 62 476 225 Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities & charges Roundings Mean Capital Employed (75) 7,713 (5) (8) - - 260 274 1,069 1,301 1,633 12,439 27 214 29 (2) (1) - - - 380 212 28 1,054 1,755 1,875 16,069 Section 7 - Review of Access Markets Section 7 - Review of Access Markets Section 7 Review of Access Markets 28 Section 7 - Review of Access Markets Section 7.1 - Financial Performance in Access Markets (Annex 7) For the year ended 31 March 2012 Wholesale analogue exchange line services Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services TISBO (up to and including 8Mbit/s) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s)(g) Wholesale local access Total Access Markets For the year ended 31 March 2011 Wholesale analogue exchange line services Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services TISBO (up to and including 8Mbit/s) TISBO (above 8Mbit/s up to and including 45Mbit/s) TISBO (above 45Mbit/s up to and including 155Mbit/s) AISBO (up to and including 1Gbit/s) Wholesale local access Total Access Markets Internal Revenue £m 1,568 73 175 253 24 32 445 0 External Revenue £m 555 61 130 301 13 18 280 759 Total Revenue £m 2,123 134 305 554 37 50 725 759 2,570 2,117 4,687 Internal Revenue £m 1,708 75 195 335 29 43 317 0 External Revenue £m 570 59 124 337 13 25 237 636 Total Revenue £m 2,278 134 319 672 42 68 554 636 2,702 2,001 4,703 HCA Costs £m 1,419 65 116 377 28 26 461 602 3,094 HCA Costs £m 1,488 68 116 461 37 35 388 474 3,067 Total Access Markets return on MCE excluding all CCA holding gains/losses and other adjustments are presented in Section 1.3. 29 CCA Adjustments £m 107 4 13 10 2 (1) 69 26 230 CCA Adjustments £m 565 17 18 65 7 4 108 96 880 Roundings £m - Roundings £m - Total CCA Operating Costs £m 1,526 69 129 387 30 25 530 628 3,324 Total CCA Operating Costs £m 2,053 85 134 526 44 39 496 570 3,947 Return £m 597 65 176 167 7 25 195 131 Mean Capital Employed £m 6,938 245 240 905 75 72 1,357 2,108 Return on MCE % 8.6 % 26.7 % 73.6 % 18.5 % 9.1 % 34.5 % 14.3 % 6.2 % 1,363 11,940 11.4 % Mean Capital Employed £m 7,713 260 274 1,069 97 92 1,301 1,633 Return on MCE % 2.9 % 18.8 % 67.1 % 13.7 % (1.9)% 30.8 % 4.5 % 4.1 % 12,439 6.1 % Return £m 225 49 185 146 (2) 29 58 66 756 Section 7 - Review of Access Markets Section 7.2 - Access Markets Review (Annex 10 & 14) Section 7.2.1 - Access Markets Group Level Review (Annex 10) Section 7.2.1 - Access Markets Group Level Review (Annex 10) In the Wholesale Line Rentals (WLR) Access markets, the reduction in WLR lines has continued, primarily due to migrations to Metallic Path Facilities (MPF). Local Loop Unbundling (LLU) operators have continued to migrate significant numbers of lines to MPF from WLR and Shared Metallic Path Facilities (SMPF). For Partial Private Circuits (PPCs), competition and customer demand for alternative technologies is resulting in falling volumes in these markets. Price changes in these markets took place in October 2011 to enable compliance with charge controls and regulatory obligations. The Alternative Interface Symmetric Broadband Origination (AISBO) Market has continued to show growth, with revenue increasing by £171m year on year. Ethernet Access Direct (EAD) access products have grown in particular, due to the increased demand from mobile operators and a general migration from older technologies including products within the TISBO Market. Access Markets Openreach Level Review A calculation of the return for all Openreach markets has been performed and is described as part of the Openreach Notes in Section 10.7. This explains the return before and after adjusting for a number of significant items. 30 Section 7 - Review of Access Markets Section 7.2.2 –- Access Section 7.2.2 Access Market Market Level Level Financial Financial Review Review (Annex (Annex 14) 14) Digital ISDN2 exchange lines are basic rate ISDN lines, which provide a means to deploy a wide range of digital services over a standard local loop. A single ISDN2 line supports two 64kbit/s channels for voice and data calls, plus a 16kbit/s channel for signalling. Market: Wholesale Analogue Exchange Line Services Key Regulatory Changes Definition Wholesale Analogue Exchange Line Services are the links between an end user and the remote concentrator unit by means of analogue technology. An analogue exchange line provides a single 64kbit/s channel, designed originally to support voice traffic, but also capable of supporting data modems with bandwidths of up to 56kbit/s, DSL Services, and facsimile traffic. These are the most common types of exchange lines. Key Regulatory Changes Ofcom published its review of wholesale fixed analogue exchange lines markets on 20 December 2010. This review found that there is a single market for wholesale analogue exchange line services and that BT continues to have Significant Market Power (SMP). In its WLR charge control statements in 26 October 2009 and 23 February 2010, Ofcom removed the cost orientation obligation for the WLR Premium product, which is generally used by business customers, and for repair service levels beyond those contained within the WLR Basic or “Core” rental product. The WLR Charge Control expired on 31 March 2011. In the absence of the new charge control being set by Ofcom from 1 April 2011, Openreach provided a voluntary commitment to Ofcom regarding the prices that it would charge for the period 1 April 2011 until 31 March 2012. These prices were agreed and based upon the cost modelling used by Ofcom to calculate the previous charge controls and adjusted to reflect the Competition Appeal Tribunal ruling following the appeal by Carphone Warehouse Group of Ofcom’s 2009 Local Loop Unbundling and WLR charge controls statements. On 7 March 2012, Ofcom published a new charge control for WLR services which will apply from 1 April 2012 to 31 March 2014. Key Market Changes The volume of WLR PSTN lines declined again in 2011/12 for a number of reasons: • External CPs continue to migrate their end users from WLR to MPF. • Churn of end users from BT Retail and BT Global Services to CPs. There has been no change to the prevailing regulatory regime for ISDN2 in 2011/12. The existing regime is outlined in the Wholesale Fixed Narrowband Market Review published by Ofcom in September 2009. Key Market Changes ISDN2 rental and connection volumes have stopped declining for the time being, with external rental volumes increasing by around 5%. Together with some reductions in internal volumes this has resulted in a slight increase in overall volumes. Market: Wholesale Business ISDN30 Exchange Line Services Definition Wholesale Business ISDN30 Exchange Line Services are the links between a business end user and the remote concentrator unit by means of ISDN30 technology. Digital ISDN30 exchange lines are primary rate ISDN lines, which provide a means to deploy a wide range of digital services over a 2Mbit/s bearer. A single ISDN30 line supports thirty 64kbit/s channels for voice and data calls, plus a 64kbit/s channel for signalling. ISDN30 lines are used only by business customers, and always in conjunction with a business Private Branch Exchange (PBX). Key Regulatory Changes On 20 August 2010, Ofcom published its market review statement for wholesale and retail ISDN30 services. In this, Ofcom concluded that Openreach continues to have SMP in the provision of wholesale ISDN30 services. A number of general remedies were imposed in the market review, including the requirement to supply services and the requirement to provide services on the basis of no undue discrimination. Ofcom imposed price caps on key ISDN30 services at the prevailing price. Ofcom also concluded that the introduction of a price control for wholesale ISDN30 services may be appropriate. On 12 April 2012, Ofcom published its statement which implemented a charge control on ISDN30 services. The charge control applies from 11 May 2012 to 31 March 2014. Market: Wholesale ISDN2 Exchange Line Services Key Market Changes Definition ISDN30 rental volumes have declined as customers migrate to alternative cheaper technologies such as Session Initiation Protocol (SIP) Trunking product. Wholesale ISDN2 Exchange Line Services are the links between an end user and the remote concentrator unit by means of ISDN2 technology. 31 Section 7 - Review of Access Markets Market: Traditional Interface Symmetric Broadband Origination (TISBO) (up to and including 8Mbit/s) Definition Basket & services Value of X Sub Caps TI Basket RPI-3.25% (up to 30 Sept 2010); RPI-0% sub-cap on sub-basket of TISBO terminating segments. TI - Low bandwidth connection and rental. TISBO services include: • Wholesale terminating segments (64kbit/s and 2Mbit/s PPCs). • Radio base station (RBS) backhaul (sub 2Mbit/s and 2Mbit/s circuits including the Core Conveyance element). • Local Loop Unbundling (LLU) backhaul which consists of LLU backhaul trunk and LLU backhaul link. LLU backhaul links are regarded as a symmetric broadband origination service and should therefore be included within the TISBO or AISBO markets, depending on the technology in use – bandwidth considerations being taken into account in the case of the Synchronous Digital Hierarchy (SDH) technology. • Netstream 16 Long Line (2Mbit/s circuits including the Core Conveyance element). Ofcom also views Symmetric Digital Subscriber Line (SDSL) as a symmetric broadband origination service and it is therefore included within the TISBO market. Ofcom has concluded that BT has SMP in the low bandwidth TISBO market across the UK. Consequently, it has imposed regulation on all relevant circuits and technical areas that fall within these markets, including RBS backhaul circuits. Key Regulatory Changes RPI-1.75% (from 1 Oct 2010) RPI+5% sub-cap on each charge (excluding POH charges). RPI-0% sub-cap on each charge (POH charges only). Point of Connection end and third party end equipment charges. RPI-0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. These controls run from 1 October 2009 to 30 September 2012. The values of X in the charge control apply to BT’s prices after these adjustments have been made. Ofcom are reviewing the Business Connectivity Market during 2012/13 and issued their consultation on 18 June 2012. In parallel to this, Ofcom are reviewing the Leased Lines Charge Control and their consultation was issued on 5 July 2012. Key Market Changes On 8 December 2008, Ofcom published its Final Statement on the Business Connectivity Market Review. Ofcom found BT to continue to have SMP in the low bandwidth TISBO market. Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI–X charge control where X is 3.25% on low bandwidth TISBO services as a remedy to its finding of SMP for BT. Note that there is a single overall Traditional Interface (TI) basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. In addition, Ofcom determined starting charges for terminating and trunk segments and required the introduction of separate Point of Handover (POH) rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate POH charges, Ofcom required a corresponding reduction to external local end prices. On 2 September 2009, Cable & Wireless lodged an appeal with the Competition Appeal Tribunal contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. Ofcom also directed new lower prices for 2Mbit/s local end rentals. 32 Within the low bandwidth market there continues to be a fall in demand for traditional TDM circuits as customers migrate to 21CN services like Ethernet. Overall competition and customer demand for alternative technologies is resulting in falling volumes in this market. Price changes in the market took place in October 2011 to enable compliance with the charge control and regulatory obligations. Market: Traditional Interface Symmetric Broadband Origination (TISBO) (above 8Mbit/s up to and including 45Mbit/s) Definition TISBO services include: • Wholesale terminating segments (Partial Private Circuits - PPCs). • LLU backhaul which consists of LLU backhaul trunk and LLU backhaul link. LLU backhaul links are regarded as a symmetric broadband origination service and should therefore be included within the TISBO or AISBO markets, depending on the technology in use – bandwidth considerations being taken into account in the case of the SDH technology. Section 7 - Review of Access Markets • Netstream 16 Long Line (including the Core Conveyance element). Ofcom has concluded that BT has SMP in the high bandwidth TISBO market outside the Central and East London Area (CELA). Consequently it has imposed regulation on all relevant circuits and technical areas that fall within this market. Key Regulatory Changes In December 2008, Ofcom published its Final Statement on the Business Connectivity Market Review. Ofcom found BT to continue to have SMP in the high bandwidth TISBO market (but only outside CELA). Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI-X charge control where X is 3.25% on high bandwidth TISBO services as a remedy to its finding of SMP for BT. Note that there is a single overall TI basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. In addition, Ofcom determined starting charges for terminating and trunk segments and required the introduction of separate Point of Handover rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate Point of Handover charges, Ofcom required a corresponding reduction to external local end prices. On 2 September 2009, Cable & Wireless lodged an appeal with the Competition Appeal Tribunal contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. Basket Value of X Sub Caps TI Basket. RPI-3.25% (up to 30 Sept 2010); RPI-0% sub-cap on sub-basket of TISBO terminating segments. TI-High bandwidth connection and rental (outside CELA). RPI-1.75% (from 1 Oct 2010) No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. Within the high bandwidth market there continues to be a fall in demand for traditional TDM as customers migrate to 21CN services like Ethernet. Overall competition and customer demand for alternative technologies is resulting in falling volumes in this market. Price changes in the market took place in October 2011 to enable compliance with the charge control and regulatory obligations. Market: Traditional Interface Symmetric Broadband Origination (TISBO) (above 45Mbit/s up to and including 155Mbit/s) Definition TISBO services include: • Wholesale terminating segments (PPCs). • LLU backhaul which consists of LLU backhaul trunk and LLU backhaul link. LLU backhaul links are regarded as a symmetric broadband origination service and should therefore be included within the TISBO or AISBO markets, depending on the technology in use – bandwidth considerations being taken into account in the case of the SDH technology. • Netstream 16 Long Line (including the Core Conveyance element). Key Regulatory Changes In December 2008 Ofcom published its Final Statement on the Business Connectivity Market Review. Ofcom found BT to continue to have SMP in the very high bandwidth TISBO market (but only outside CELA). RPI-0% sub-cap on each charge (POH charges only). RPI-0% Key Market Changes Ofcom has concluded that BT has SMP in the very high bandwidth TISBO market outside CELA. Consequently, it has imposed regulation on all relevant circuits and technical areas that fall within these markets, including RBS backhaul circuits. RPI+5% sub-cap on each charge (excluding POH charges). Point of Connection end and third party end equipment charges. Connectivity Market during 2012/13 and issued their consultation on 18 June 2012. In parallel to this, Ofcom are reviewing the Leased Lines Charge Control and their consultation was issued on 5 July 2012. Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI-X charge control where X is 3.25% on very high bandwidth TISBO services as a remedy to its finding of SMP for BT. Note that there is a single overall TI basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. These controls run from 1 October 2009 to 30 September 2012. The values of X in the charge control apply to BT’s prices after these adjustments have been made. Ofcom are reviewing the Business 33 In addition, Ofcom determined starting charges for terminating and trunk segments and required the introduction of separate Point of Handover rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate Point of Handover charges, Ofcom required a corresponding reduction to external local end prices. Section 7 - Review of Access Markets On 2 September 2009, Cable & Wireless lodged an appeal with the Competition Appeal Tribunal contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. Basket Value of X Sub Caps TI Basket RPI-3.25% (up to 30 Sept 2010); RPI–0% sub-cap on sub-basket of TISBO terminating segments. Very high bandwidth connection and rental (outside CELA). RPI-1.75% (from 1 Oct 2010) Key Regulatory Changes RPI–0% sub-cap on each charge (POH charges only). RPI-0% No charge can increase more than 5% in nominal terms. All relevant ancillary services used in the provision of TI services in scope of the TI Basket. RPI-0% None. Wholesale Extension Services (WES) Backhaul Extension Services (BES) Backhaul Network Services (BNS) Openreach Network Backhaul Services (ONBS) Ethernet Backhaul Direct (EBD) Ethernet Access Direct (EAD) Ofcom concluded in the Business Connectivity Market Review (BCMR) that BT has SMP in the wholesale AISBO market (UK excluding Hull) and, as such, it is appropriate that regulation be imposed on all bandwidths that fall within this market. These products are covered by the Undertakings obligations and as such will be managed out of Openreach. RPI+5% sub-cap on each charge (excluding POH charges). Point of Connection end and third party end equipment charges. • • • • • • WES, Wholesale End to End Ethernet Services (WEES) and BES are specifically covered by the Undertakings, and as such are managed out of Openreach. BNS, ONBS, EAD and EBD are products which have been developed since the Undertakings were agreed but are also covered by these obligations and as such are also managed out of Openreach. All these products, with the exception of AISBO circuits above 1Gbit/s, fall within a currently regulated market and continue to be subject to a cost orientation pricing regime as specified by the relevant SMP conditions in the BCMR published 8 December 2008. Ofcom are reviewing the Business Connectivity Market during 2012/13 and have issued their consultation on 18 June 2012. These controls run from 1 October 2009 to 30 September 2012. The values of X in the charge control apply to BT’s prices after these adjustments have been made. Ofcom are reviewing the Business Connectivity Market during 2012/13 and issued their consultation on 18 June 2012. In parallel to this, Ofcom are reviewing the Leased Lines Charge Control and their consultation was issued on 5 July 2012. Key Market Changes Ofcom published the Leased line Charge Control statement on 3 July 2009 in which they introduced RPI-7% charge controls for low bandwidth AISBO services. These controls are effective to 30 September 2012. Ofcom are reviewing the Leased Lines Charge Control during 2012/13 and have issued their consultation on 5 July 2012. Key Market Changes There was strong growth in the supply of EAD access products, while volumes of WES products decreased overall. The main drivers of growth were mobile operators, customers’ requirements to migrate from TDM products, and growing demand for high speed Ethernet connectivity from corporate and CPs. Prices changes were minimal, except for a slight increase in Main Link prices. Within the very high bandwidth market there continues to be a fall in demand for traditional TDM circuits as customers continue migrate to 21CN services like Ethernet. Overall competition and customer demand for alternative technologies is resulting in falling volumes in this market. Price changes in the market took place in October 2011 to enable compliance with the charge control and regulatory obligations. Market: Wholesale Local Access (WLA) Definition Market: Alternative Interface Symmetric Broadband Origination (AISBO) (up to and including 1Gbit/s) Ofcom determined in December 2004 and again in October 2010 that BT has SMP in the market for "wholesale local access in the UK excluding the Hull Area". Definition Local Access can be defined as those network components that comprise and constitute metallic (typically copper) local loop access networks, 'cable' access networks or fibre-based local access networks between end-user premises and the facility at which those access networks connect to other AISBO services include: 34 Section 7 - Review of Access Markets communications infrastructure. In practice, this is generally a Main Distribution Frame (for a metallic loop access network), a cable head-end (for a 'cable' access network) or an Optical Distribution Frame (for a fibre-based local access network). In response to the finding that BT had SMP in the WLA market Ofcom imposed a variety of different access remedies. These included maintaining the existing remedies of LLU and Sub-Loop Unbundling (SLU), but also introducing two new remedies known as Virtual Unbundled Local Access (VULA) and Physical Infrastructure Access (PIA). Ofcom regard these new remedies as being important in controlling SMP in the evolving NGA space. VULA allows CPs equivalent access to BT's NGA network by purchasing Generic Ethernet Access (GEA) a "virtually unbundled" product, and PIA enables CPs to build their own NGA networks directly through the purchase of duct and pole sharing from BT. Key Regulatory Changes The previous charge control that applied to LLU services expired on 31 March 2011. In the absence of the new charge control being set by Ofcom from 1 April 2011, Openreach provided a voluntary commitment to Ofcom regarding the prices that it would charge for the period 1 April 2011 until 31 March 2012. These prices were agreed and based upon the cost modelling that was used by Ofcom to calculate the previous charge controls and adjusted to reflect the Competition Appeal Tribunal ruling, following the appeal by Carphone Warehouse Group of Ofcom’s 2009 LLU and WLR charge controls statements. On 7 March 2012, Ofcom published a new charge control for LLU services which will apply from 1 April 2012 to 31 March 2014. Key Market Changes There has been further substantial growth in LLU over the last 12 months, primarily due to external CPs migrating their end users from WLR and SMPF to MPF. Most MPF and SMPF prices increased slightly on 1 April 2011. However, a significant reduction in the price of MPF New Provides has offset most of the impact this has had on revenue. 35 Section 7 - Review of Access Markets Section 7.3 - Wholesale analogue exchange line services (Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obliigations Wholesale analogue exchange line services Summary 2012 2011 Internal Revenue £m External Revenue £m 1,568 1,708 555 570 Revenue £m Operating costs £m 2,123 2,278 856 897 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 563 591 26 (62) 191 212 (110) 415 Total CCA operating Roundings costs £m £m - 1,526 2,053 Return £m MCE £m 597 225 6,938 7,713 Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average price £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC For the year ended 31 March 2012 Service Wholesale basic analogue internal service rentals Wholesale basic analogue external service rentals Wholesale premium analogue internal service rentals Wholesale premium analogue external service rentals 1,184 331 11,418,728 lines 3,191,445 lines 14,610,173 103.68 103.68 105.87 105.87 56.10 56.10 146.38 146.38 0.98 0.98 333 194 3,026,492 lines 1,762,117 lines 4,788,609 110.00 110.00 107.60 107.60 57.25 57.25 148.89 148.89 1.02 1.02 Wholesale basic analogue internal service connections 27 569,401 conns 48.22 38.95 36.67 83.87 1.24 Wholesale premium analogue internal service connections Wholesale premium and basic analogue external service connections 15 26 317,101 conns 534,313 conns 851,414 48.22 48.22 38.95 38.95 36.67 36.67 83.87 83.87 1.24 1.24 (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) (ux) (ux) Wholesale premium and basic analogue internal service transfers Wholesale premium and basic analogue external service transfers 9 4 Roundings - TOTAL (ux) (ux) 2,123 36 Return on MCE 8.6 % 2.9 % Section 7 - Review of Access Markets Section 7.3 - Wholesale analogue exchange line services (continued) Detailed service analysis Non-discrimination Revenue £m Volume Unit (b) Cost orientation Average price £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC For the year ended 31 March 2011 Service Wholesale basic analogue internal service rentals Wholesale basic analogue external service rentals Wholesale premium analogue internal service rentals Wholesale premium analogue external service rentals 1,270 324 12,250,928 lines 3,127,373 lines 15,378,301 103.68 103.68 132.14 132.10 64.01 63.99 168.51 168.46 0.78 0.78 384 201 3,487,124 lines 1,826,284 lines 5,313,408 110.00 110.00 132.91 132.91 64.31 64.31 169.30 169.30 0.83 0.83 Wholesale basic analogue internal service connections 31 555,669 conns 55.74 40.86 38.03 71.05 1.36 Wholesale premium analogue internal service connections Wholesale premium and basic analogue external service connections 18 41 330,002 conns 739,455 conns 1,069,457 55.74 55.74 40.86 40.86 38.03 38.03 71.05 71.05 1.36 1.36 3.09 3.09 9.40 9.73 8.40 8.71 29.36 29.78 0.33 0.32 Wholesale premium and basic analogue internal service transfers Wholesale premium and basic analogue external service transfers Roundings TOTAL (b) (ux) 5 4 1,521,075 transfer 1,389,783 transfer 2,910,858 2,278 See glossary for volume unit descriptors. This service comprises a number of individual volumetrics. 37 Section 7 - Review of Access Markets Section 7.4 - Wholesale ISDN2 exchange line services (Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale ISDN2 exchange line services Summary 2012 2011 Internal Revenue £m External Revenue £m 73 75 61 59 Revenue £m Operating costs £m 134 134 41 43 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 24 25 1 (2) 5 5 (2) 14 Total CCA operating Roundings costs £m £m Return £m MCE £m 65 49 245 260 FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC - 69 85 Detailed service analysis Cost orientation Non-discrimination Volume Unit (b) Revenue £m Average price £ For the year ended 31 March 2012 Service Wholesale ISDN2 internal service rentals Wholesale ISDN2 external service rentals 68 58 616,257 channels 524,051 channels 1,140,308 110.00 110.00 77.36 77.36 45.71 45.70 117.37 117.38 1.42 1.42 Wholesale ISDN2 internal service connections Wholesale ISDN2 external service connections 6 2 48,820 channels 19,598 channels 68,418 116.49 116.49 27.00 27.00 25.01 25.00 64.79 64.78 4.31 4.31 Wholesale ISDN2 internal service transfers Wholesale ISDN2 external service transfers 0 1 6,439 channels 103,642 channels 110,081 5.65 5.65 10.74 10.74 9.27 9.27 36.18 36.18 0.53 0.53 Roundings TOTAL (1) 134 38 Return on MCE 26.7 % 18.8 % Section 7 - Review of Access Markets Section 7.4 - Wholesale ISDN2 exchange line services (continued) Detailed service analysis Non-discrimination Volume Unit (b) Revenue £m Cost orientation Average price £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC For the year ended 31 March 2011 Service Wholesale business ISDN2 internal service rentals Wholesale business ISDN2 external service rentals 70 55 640,549 channels 501,191 channels 1,141,740 110.00 110.00 95.52 94.39 55.52 54.74 132.07 130.62 1.15 1.17 Wholesale business ISDN2 internal service connections Wholesale business ISDN2 external service connections 5 3 42,026 channels 24,186 channels 66,212 116.49 116.49 27.57 27.48 25.62 25.55 56.97 54.39 4.23 4.24 Wholesale ISDN2 internal service transfers Wholesale ISDN2 external service transfers 0 1 10,026 channels 93,297 channels 103,323 5.65 5.65 8.88 8.89 8.04 8.04 28.29 28.33 0.64 0.64 Roundings - TOTAL (b) 134 See glossary for volume unit descriptors. 39 Section 7 - Review of Access Markets Section 7.5 - Wholesale business ISDN30 exchange line services (Annex 12) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale business ISDN30 exchange line services Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 175 195 130 124 305 319 75 72 41 44 (3) 1 (1) - 17 17 - 129 134 176 185 240 274 Detailed service analysis Non-discrimination Revenue Average price Volume Unit (b) £m £ For the year ended 31 March 2012 Service Wholesale business ISDN30 internal service connections Wholesale business ISDN30 external service connections Wholesale business ISDN30 internal service rentals Wholesale business ISDN30 external service rentals Wholesale business ISDN30 internal service transfers Wholesale business ISDN30 external service transfers Roundings TOTAL 4 3 4 3 92,095 channels 80,731 channels 172,826 40.71 40.71 125 171 125 1,216,234 channels 888,536 channels 2,104,770 141.00 141.00 1 0 1 29,181 channels 193,319 channels 222,500 4.36 4.36 171 0 - 1 1 175 130 305 4 5 4 133,630 channels 92,395 channels 226,025 40.71 40.71 119 189 119 1,337,665 channels 843,990 channels 2,181,655 141.00 141.00 1 0 1 96,595 channels 223,638 channels 320,233 4.36 4.36 For the year ended 31 March 2011 Service Wholesale business ISDN30 internal service connections Wholesale business ISDN30 external service connections Wholesale business ISDN30 internal service rentals Wholesale business ISDN30 external service rentals Wholesale business ISDN30 internal service transfers Wholesale business ISDN30 external service transfers Roundings TOTAL (b) 5 189 0 1 - 1 195 124 319 See glossary for volume unit descriptors. 40 Return on MCE 73.6 % 67.1 % Section 7 - Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s)(Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligationss Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 253 335 301 337 554 672 234 284 143 177 (12) 10 (4) (2) 26 57 - 387 526 167 146 905 1,069 Return on MCE 18.5 % 13.7 % Detailed service analysis Non-discrim mination Revenue £m Volume Unit (b) 0 0 462 circuits 263 circuits 725 Cost orientation Average price per price list £ Proportion included in calculation Average price £ FAC (see App 1.2) £ Unaudited (D)LRIC £ Unaudited DSAC £ 576.60 576.60 1,764.86 1,764.86 1,174.02 1,174.02 4,529.24 4,529.24 0.33 0.33 Average price/FAC For the year ended 31 March 2012 Service Internal Partial and Private Circuits 64kbit/s - connections External Partial and Private Circuits 64kbit/s - connections Partial and Private Circuits 64kbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year (ao) Total Internal - 22.00 Main link fixed charge per year Enhanced maintenance fixed charge per year (ao) Total External Partial and Private Circuits 64kbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 7.00 4.00 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - trunk Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total Internal Local end fixed charge per year Enhanced maintenance fixed charge per year (ao) Total External 7 4 2.00 8.00 Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year (ao) Total Internal 22 2 8 4.00 143.43 96.50 1.00 0.11 143.44 10.48 153.92 142.71 109.49 327.09 1.08 143.43 96.50 1.00 0.11 143.44 10.48 153.92 142.71 109.49 327.09 1.08 145,325 links 47,534 links 1.99 0.03 1.00 1.00 1.99 0.03 2.02 3.13 0.69 12.17 0.64 1.99 0.03 1.00 1.00 1.99 0.03 2.02 3.13 0.69 12.17 0.64 2,162,189 km 990,950 km 4.88 0.05 1.00 1.00 4.88 0.05 4.93 3.29 0.81 12.84 1.50 4.88 0.05 1.00 1.00 4.88 0.05 4.93 3.29 0.81 12.84 1.50 540.45 56.51 596.96 429.37 313.89 1,075.74 1.39 540.45 56.51 596.96 429.37 313.89 1,075.74 1.39 1,570,182 km 4 719,628 km 32 53,924 le 540.45 96.50 32.00 540.45 96.50 7.00 7 12,462 le 41 1.00 0.59 1.00 0.59 Section 7 - Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s)(continued) Detailed service analysis Non-discrim mination Revenue £m Volume Unit (b) 8 9 3,872 circuits 4,525 circuits 8,397 Average price per price list £ Cost orientation Proportion included in calculation Average price £ FAC (see App 1.2) £ Unaudited (D)LRIC £ Unaudited DSAC £ Average price/FAC For the year ended 31 March 2012 Internal Partial and Private Circuits 2Mbit/s - connections External Partial and Private Circuits 2Mbit/s - connections Partial and Private Circuits 2Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total internal 8.00 9.00 443.23 149.23 24.00 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 2Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal non CLZ Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External CLZ Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External non CLZ 51,783 links 21 45,382 links 443.23 149.23 21.00 40.00 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal CLZ 24 40 38.00 1.00 1.00 1,954.97 1,954.97 4,038.65 4,038.65 3,685.64 3,685.64 13,268.58 13,268.58 0.48 0.48 1.00 0.11 443.23 16.91 460.14 256.49 185.30 585.81 1.79 443.23 16.86 460.09 256.49 185.30 585.81 1.79 1.00 0.11 53.76 1.68 1.00 1.00 53.76 1.68 55.44 30.75 16.82 91.55 1.80 53.76 1.68 1.00 1.00 53.76 1.68 55.44 30.75 16.82 91.55 1.80 745.64 340.78 1,541.58 1.01 718,894 km 38 678,461 km 5.00 5 10,622 le 52.00 52 66,035 le 2.00 2 3,688 le 39.00 39 49,499 le Weighted average local end price for CLZ/non CLZ // Nationally averaged cost 298.93 149.23 1.00 0.88 298.93 130.74 429.67 656.42 149.23 1.00 0.91 656.42 135.14 791.56 298.93 149.23 1.00 0.88 298.93 130.74 429.67 656.42 149.23 1.00 0.91 656.42 135.14 791.56 751.67 42 Section 7 - Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s)(continued) Detailed service analysis Non-discrim mination Revenue £m Volume Unit (b) Average price per price list £ Cost orientation Proportion included in calculation Average price £ FAC (see App 1.2) £ Unaudited (D)LRIC £ Unaudited DSAC £ (sx) n/a n/a n/a n/a 562.17 3,283.21 2,178.17 8,381.34 0.17 (sx) n/a n/a n/a n/a 2,053.74 2,053.74 4,044.73 4,044.73 3,691.16 3,691.16 13,294.34 13,294.34 0.51 0.51 (sx) (sx) n/a n/a n/a n/a n/a n/a n/a n/a 700.00 3,972.00 3,624.99 12,984.38 0.18 Average price/FAC For the year ended 31 March 2012 Internal SDSL 8.00 External Radio Backhaul Service - sub 2Mbit/s connections External Radio Backhaul Service - sub 2Mbit/s rentals Internal Radio Backhaul Service - 2Mbit/s connections External Radio Backhaul Service - 2Mbit/s connections Internal Radio Backhaul Service - 2Mbit/s rentals External Radio Backhaul Service - 2Mbit/s rentals External Netstream 16 LL 2Mbit/s connections - 1.00 Internal Excess construction charges External Excess construction charges 4.00 Roundings 19.00 19 5.00 1 5 114.00 41 114 (ux) 122 circuits (ux) 666 circuits 2,505 circuits (ux) (ux) - 0 14.00 14 (ux) (sx) n/a n/a n/a n/a - 0 (ux) (sx) n/a n/a n/a n/a 4.00 3 4 (ux) (ux) (sx) (sx) Estimated cost of £0.2m Estimated cost of £0.3m - 0 14.00 1 14 (un) (un) (un) (un) Estimated matched cost of £1.2m (*) Estimated matched cost of £13.5m (*) 1.00 4 1 (un) (un) (un) (un) Estimated matched cost of £2.4m (*) Estimated matched cost of £1m (*) 3.00 Internal Third Party Customer Infrastructure External Third Party Customer Infrastructure TOTAL 0 41.00 External Netstream 16 LL 2Mbit/s rentals CLZ Equipment depreciation - 1.00 External Netstream 16 LL 2Mbit/s rentals non CLZ Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 8 - 1.00 1 253 301 554 20 circuits Estimated equipment depreciation of £28.3m 43 Section 7 - Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s)(continued) Detailed service analysis Non-discrim mination Revenue £m Volume Unit (b) 0 0 769 circuits 460 circuits 1,229 Cost orientation Average price per price list £ Proportion included in calculation Average price £ FAC (see App 1.2) £ Unaudited (D)LRIC £ Unaudited DSAC £ 525.06 525.06 1,663.04 1,663.04 1,560.18 1,560.18 3,244.29 3,244.29 0.32 0.32 Average price/FAC For the year ended 31 March 2011 Service Internal Partial and Private Circuits 64kbit/s - connections External Partial and Private Circuits 64kbit/s - connections Partial and Private Circuits 64kbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal - 24.00 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 64kbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 11.00 4.00 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - trunk Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total Internal Local end fixed charge per year Enhanced maintenance fixed charge per year Total External 11 4 2.00 7.00 Trunk segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 64kbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 24 2 7 3.00 135.03 84.90 1.00 0.21 135.03 18.17 153.20 170.57 155.29 266.76 0.90 135.03 84.90 1.22 0.21 164.41 18.17 182.58 170.57 155.29 266.76 1.07 158,540 links 57,932 links 1.91 0.02 1.00 1.00 1.91 0.02 1.93 6.06 2.76 17.42 0.32 1.91 0.02 1.00 1.00 1.91 0.02 1.93 6.06 2.76 17.42 0.32 2,304,126 km 1,123,103 km 3.39 0.02 1.00 1.00 3.39 0.02 3.41 6.17 2.86 17.69 0.55 3.39 0.02 1.00 1.00 3.39 0.02 3.41 6.17 2.86 17.69 0.55 496.01 66.73 562.74 356.60 269.08 558.21 1.58 496.01 66.73 562.74 356.60 269.08 558.21 1.58 1,919,752 km 3 935,748 km 52 93,083 le 8 13,934 le 496.01 84.90 52.00 496.01 84.90 8.00 44 1.00 0.79 1.00 0.79 Section 7 - Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s)(continued) Detailed service analysis Non-discrim mination Partial and Private Circuits 2Mbit/s - connections Internal Partial and Private Circuits 2Mbit/s - connections External Partial and Private Circuits 2Mbit/s - connections Partial and Private Circuits 2Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total internal 11.00 13.00 36.00 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 2Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal CLZ Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal non CLZ Partial and Private Circuits 2Mbit/s - local end CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External CLZ Partial and Private Circuits 2Mbit/s - local end non CLZ Local end fixed charge per year Enhanced maintenance fixed charge per year Total External non CLZ Volume Unit (b) 11 13 6,242 circuits 7,360 circuits 13,602 36 28.00 43.00 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Revenue £m 28 43 32.00 4.00 74.00 Average price per price list £ Cost orientation Proportion included in calculation Average price £ 11,115 le 74 101,065 le 1.00 1 4,006 le 37.00 37 51,337 le Weighted average local end price for CLZ/non CLZ // Nationally averaged cost 1,632.55 1,632.55 3,266.79 3,266.79 1.04 1.04 442.27 143.60 1.00 0.42 442.27 60.99 503.26 259.18 206.61 412.70 1.94 442.27 143.60 1.00 0.42 442.27 60.53 502.80 259.18 206.61 412.70 1.94 49.41 1.61 1.00 1.00 49.41 1.61 51.02 48.83 31.83 112.17 1.04 49.41 1.61 1.00 1.00 49.41 1.61 51.02 48.83 31.83 112.17 1.04 758.10 417.07 1,391.08 0.92 293.16 143.60 1.00 0.40 293.16 57.24 350.40 642.87 143.60 1.00 0.59 642.87 85.07 727.94 293.16 143.60 1.00 0.40 293.16 57.24 350.40 642.87 143.60 1.00 0.59 642.87 85.07 727.94 693.86 45 Average price/FAC 1,717.79 1,717.79 850,893 km 4 Unaudited DSAC £ 1,780.22 1,780.22 55,343 links 618,299 km Unaudited (D)LRIC £ 1.00 1.00 72,374 links 32 FAC (see App 1.2) £ . Section 7 - Review of Access Markets Section 7.6 - TISBO (up to and including 8Mbit/s)(continued) Detailed service analysis Non-discrim mination Revenue £m Volume Unit (b) Average price per price list £ Cost orientation Proportion included in calculation Average price £ FAC (see App 1.2) £ Unaudited (D)LRIC £ Unaudited DSAC £ (sx) n/a n/a n/a n/a 519.34 1,697.47 1,592.06 3,326.32 0.31 (sx) n/a n/a n/a n/a 1,253.17 1,253.17 1,711.50 1,711.50 1,626.90 1,626.90 3,246.05 3,246.05 0.73 0.73 (sx) (sx) n/a n/a n/a n/a n/a n/a n/a n/a 1,750.00 81,361.69 77,510.51 150,848.87 0.02 Average price/FAC For the year ended 31 March 2011 Internal SDSL 11.00 External Radio Backhaul Service - sub 2Mbit/s connections External Radio Backhaul Service - sub 2Mbit/s rentals Internal Radio Backhaul Service - 2Mbit/s connections External Radio Backhaul Service - 2Mbit/s connections Internal Radio Backhaul Service - 2Mbit/s rentals External Radio Backhaul Service - 2Mbit/s rentals External Netstream 16 LL 2Mbit/s connections - - Internal Third Party Customer Infrastructure External Third Party Customer Infrastructure 7.00 Internal Excess construction charges External Excess construction charges 5.00 TOTAL (b) (sx) (ux) (un) (ao) (*) 16.00 4 16 124.00 47 124 (ux) 145 circuits (ux) 3,568 circuits 12,640 circuits (ux) (ux) - 0 20.00 20 (ux) (sx) n/a n/a n/a n/a - 0 (ux) (sx) n/a n/a n/a n/a 4 4 (ux) (ux) (sx) (sx) Estimated cost of £0.3m 4.00 - 0 16.00 7 16 (un) (un) (un) (un) Estimated matched cost of £6.8m (*) Estimated matched cost of £14.1m (*) 2.00 5 2 (un) (un) (un) (un) Estimated matched cost of £3.2m (*) Estimated matched cost of £2.3m (*) 4.00 External Protected Path Variants and Resilience Roundings 0 19 47.00 External Netstream 16 LL 2Mbit/s rentals CLZ Equipment depreciation 19.00 4.00 External Netstream 16 LL 2Mbit/s rentals non CLZ Support Service Internal Protected Path Variants and Resilience 11 2.00 1.00 3 335 337 672 13 circuits Estimated cost of £0.7m Estimated equipment depreciation of £34.2m See glossary for volume unit descriptors. This service comprises a number of individual prices. This service comprises a number of individual volumetrics. This service comprises a large number of volumetrics and prices. The price for 64kbit/s enhanced maintenance is weighted to include different 64kbit/s equivalent services. This component is attributed on a % basis so no volume or unit cost is derivable. 46 Section 7 - Review of Access Markets Section 7.7 - TISBO (above 8Mbit/s up to and including 45Mbit/s)(Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obliigations Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 24 29 13 13 37 42 13 17 15 20 (1) 1 (1) (2) 4 8 - 30 44 7 (2) 75 97 Return on MCE 9.1 % (1.9)% Detailed service analysis Non-discriminnation Revenue £m Volume Unit (b) Service Internal Partial and Private Circuits 34/45Mbit/s - connections External Partial and Private Circuits 34/45Mbit/s - connections 0 0 14 circuits 92 circuits 106 Partial and Private Circuits 34/45Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 4 Cost orientation Average Proportion price per included in price list calculation £ Average price £ FAC (see App 1.2) £ 1,837.79 1,837.79 4,032.43 4,032.43 3,679.97 3,679.97 13,241.87 13,241.87 0.46 0.46 3,255.26 23.87 3,279.13 2,674.75 1,834.54 5,786.86 1.23 3,255.26 23.87 3,279.13 2,674.75 1,834.54 5,786.86 1.23 Unaudited Unaudited Average (D)LRIC DSAC price/FAC £ £ For the year ended 31 March 2012 3,255.26 222.02 3,255.26 222.02 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External 3 Partial and Private Circuits 34/45Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 14 1.00 0.11 1,328 links 1.00 0.11 771 links 511.05 2.51 1.00 1.00 511.05 2.51 513.56 242.88 149.52 680.72 2.11 511.05 2.51 1.00 1.00 511.05 2.51 513.56 242.88 149.52 680.72 2.11 26,860 km Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External 6 12,397 km Partial and Private Circuits 34/45Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 6 1,964 le 2,748.50 222.02 1.00 0.91 2,748.50 201.36 2,949.86 6,034.66 2,037.49 12,019.04 0.49 2,748.50 222.02 1.00 0.91 2,748.50 201.36 2,949.86 6,034.66 2,037.49 12,019.04 0.49 n/a n/a n/a n/a Local end fixed charge per year Enhanced maintenance fixed charge per year Total External 3 Netstream 16 LL 45Mbit/s rentals 0 (ux) (sx) Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 0 1 (ux) (ux) (sx) (sx) Equipment depreciation 0 Roundings TOTAL 891 le Estimated cost of £0.2m Estimated cost of £0.5m Estimated equipment depreciation of £3.8m 37 47 Section 7 - Review of Access Markets Section 7.7 - TISBO (above 8Mbit/s up to and including 45Mbit/s)(continued) Detailed service analysis Non-discrimin nation Revenue £m Volume Unit (b) Service Internal Partial and Private Circuits 34/45Mbit/s - connections External Partial and Private Circuits 34/45Mbit/s - connections 0 0 24 circuits 90 circuits 114 Partial and Private Circuits 34/45Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 6 Cost orientation Average Proportion price per included in price list calculation £ Average price £ FAC (see App 1.2) £ 1,673.51 1,673.51 1,734.36 1,734.36 1,648.01 1,648.01 3,302.95 3,302.95 0.96 0.96 Unaudited Unaudited Average (D)LRIC DSAC price/FAC £ £ For the year ended 31 March 2011 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 34/45Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 3 3,118.62 212.70 1.00 0.55 3,118.62 117.80 3,236.42 2,572.20 1,917.28 3,904.73 1.26 3,118.62 212.70 1.00 0.55 3,118.62 117.80 3,236.42 2,572.20 1,917.28 3,904.73 1.26 489.65 2.41 492.06 388.59 268.20 850.81 1.27 489.65 2.41 492.06 388.59 268.20 850.81 1.27 1,787 links 1,062 links 489.65 2.41 15 1.00 1.00 31,210 km 489.65 2.41 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External 6 11,484 km Partial and Private Circuits 34/45Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 7 2,810 le 1.00 1.00 2,512.52 212.70 1.00 0.45 2,512.52 94.91 2,607.43 6,315.02 3,094.77 11,400.99 0.41 2,512.52 212.70 1.00 0.45 2,512.52 94.91 2,607.43 6,315.02 3,094.77 11,400.99 0.41 n/a n/a n/a n/a Local end fixed charge per year Enhanced maintenance fixed charge per year Total External 3 Netstream 16 LL 45Mbit/s rentals 0 (ux) (sx) Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 1 1 (ux) (ux) (sx) (sx) Equipment depreciation - Roundings TOTAL (b) (sx) (ux) (un) 1,062 le Estimated cost of £0.5m Estimated cost of £1m Estimated equipment depreciation of £5.1m 42 See glossary for volume unit descriptors. This service comprises a number of individual prices. This service comprises a number of individual volumetrics. This service comprises a large number of volumetrics and prices. 48 Section 7 - Review of Access Markets Section 7.8 - TISBO (above 45Mbit/s up to and including 155Mbit/s)(Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obli gations Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Summary 2012 2011 Internal Revenue £m External Revenue £m 32 43 18 25 Revenue £m Operating costs £m 50 68 11 15 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 15 20 1 (2) (2) 1 5 Average price per price list £ Proportion included in calculation Total CCA operating Roundings costs £m £m - 25 39 Return £m MCE £m 25 29 72 92 Return on MCE 34.5 % 30.8 % Detailed service analysis Non-discriminnation Revenue £m Volume Unit (b) 0 0 6 circuits 7 circuits 13 Cost orientation Average price £ FAC (see App 1.2) £ Unaudited Unaudited (D)LRIC DSAC £ £ Average price/FAC 2,080.48 2,080.48 4,045.23 4,045.23 3,691.63 3,691.63 13,296.69 13,296.69 0.51 0.51 For the year ended 31 March 2012 Service Internal Partial and Private Circuits 140/155Mbit/s - connections External Partial and Private Circuits 140/155Mbit/s - connections Partial and Private Circuits 140/155Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 0 0 7 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External Partial and Private Circuits 140/155Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 1 12 Netstream 16 LL 155Mbit/s rentals TOTAL 10,955.86 7,498.05 23,197.54 0.84 9,081.80 416.52 1.00 0.42 9,081.80 175.48 9,257.28 10,955.86 7,498.05 23,197.54 0.84 451.92 4.31 456.23 450.16 239.26 1,317.43 1.01 451.92 4.31 456.23 450.16 239.26 1,317.43 1.01 759 links 79 links 7 16,368 km 1 1,302 km 12 1,191 le 1.00 1.00 10,000.66 416.52 1.00 0.63 10,000.66 264.18 10,264.84 7,339.10 4,137.85 14,743.34 1.40 10,000.66 416.52 1.00 0.63 10,000.66 264.18 10,264.84 7,339.10 4,137.85 14,743.34 1.40 n/a n/a n/a n/a 1 15 15 (ux) (sx) 0 6 0 (ux) (ux) (sx) (sx) 6 91 le 1.00 1.00 1 Equipment Depreciation Roundings 9,081.80 175.48 9,257.28 451.92 4.31 1 Local end fixed charge per year Enhanced maintenance fixed charge per year Total External Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 1 1.00 0.42 451.92 4.31 7 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Partial and Private Circuits 140/155Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal 7 9,081.80 416.52 - - - 32 18 50 Estimated cost of £1.3m Estimated cost of £0.4m Estimated equipment depreciation of £0.4m 49 Section 7 - Review of Access Markets Section 7.8 - TISBO (above 45Mbit/s up to and including 155Mbit/s)(continued) Detailed service analysis Cost orientation Non-discrimination Revenue £m Volume Unit (b) 0 0 8 circuits 12 circuits 20 Average price per price list £ Proportion included in calculation Unaudited Unaudited (D)LRIC DSAC £ £ Average price/FAC Average price £ FAC (see App 1.2) £ 1,895.41 1,895.41 1,734.15 1,734.15 1,647.71 1,647.71 3,305.36 3,305.36 1.09 1.09 For the year ended 31 March 2011 Service Internal Partial and Private Circuits 140/155Mbit/s - connections External Partial and Private Circuits 140/155Mbit/s - connections 0 0 Partial and Private Circuits 140/155Mbit/s - link Main link fixed charge per year Enhanced maintenance fixed charge per year Total Internal 16 Main link fixed charge per year Enhanced maintenance fixed charge per year Total External 16 1 Partial and Private Circuits 140/155Mbit/s - distribution Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total Internal 8 Local end fixed charge per year Enhanced maintenance fixed charge per year Total External 8,882.57 6,347.07 13,266.66 1.11 9,626.07 398.75 1.00 0.49 9,626.07 196.89 9,822.96 8,882.57 6,347.07 13,266.66 1.11 493.46 4.13 497.59 559.79 342.32 1,342.61 0.89 493.46 4.13 497.59 559.79 342.32 1,342.61 0.89 104 links 11 21,259 km 1 1,133 km 8 781 le Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 9,869.12 398.75 1.00 0.51 9,869.12 201.86 10,070.98 10,638.95 7,027.14 18,045.16 0.95 9,869.12 398.75 1.00 0.51 9,869.12 201.86 10,070.98 10,638.95 7,027.14 18,045.16 0.95 n/a n/a n/a n/a 21 21 (ux) (sx) 1 9 1 (ux) (ux) (sx) (sx) 1 - (1) 43 25 68 Equipment Depreciation - 1.00 1.00 1 9 104 le 1.00 1.00 1 Netstream 16 LL 155Mbit/s rentals (b) (sx) (ux) 9,626.07 196.89 9,822.96 1,606 links 493.46 4.13 1 Partial and Private Circuits 140/155Mbit/s - local end Local end fixed charge per year Enhanced maintenance fixed charge per year Total Internal TOTAL 1.00 0.49 493.46 4.13 11 Terminating segment charge per year Enhanced maintenance per kilometre charge per year Total External Roundings 1 9,626.07 398.75 Estimated cost of £2.5m Estimated cost of £0.2m Estimated equipment depreciation of £0.4m See glossary for volume unit descriptors. This service comprises a number of individual prices. This service comprises a number of individual volumetrics. 50 Section 7 - Review of Access Markets Section 7.9 - AISBO (up to and including 1Gbit/s)(Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obli gations Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 445 317 280 237 725 554 246 193 215 195 (23) 19 (4) 5 96 84 - 530 496 195 58 1,357 1,301 Detailed service analysis Non-discrimination Revenue Volume Unit (b) Cost orientation Average price £ £m FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ Average price/FAC £ For the year ended 31 March 2012 (g) Service Wholesale extension services 10Mbit/s rentals - Internal Wholesale extension services 10Mbit/s rentals - External Wholesale extension services 100Mbit/s rentals - Internal Wholesale extension services 100Mbit/s rentals - External 58 Wholesale extension services 1000Mbit/s rentals - Internal Wholesale extension services 1000Mbit/s rentals - External 25 Wholesale extension services other bandwidth rentals - Internal Wholesale extension services other bandwidth rentals - External 10 Wholesale extension services connections - Internal Wholesale extension services connections - External 34 46 34 28,240 le 20,888 le 49,128 1,645.09 1,638.87 2,157.40 2,157.40 1,021.85 1,021.85 4,481.84 4,481.84 0.76 0.76 38 58 38 26,348 le 17,582 le 43,930 2,188.58 2,141.53 2,297.00 2,297.00 1,104.81 1,104.81 4,806.74 4,806.74 0.95 0.93 15 25 15 4,289 le 2,764 le 7,053 5,808.98 5,483.79 3,840.78 3,840.78 2,259.46 2,259.46 8,186.96 8,186.96 1.51 1.43 3 10 3 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 4 1 4 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 46 1 51 Return on MCE 14.3 % 4.5 % Section 7 - Review of Access Markets Section 7.9 - AISBO (up to and including 1Gbit/s)(continued) Detailed service analysis Cost orientation Non-discrimination Revenue Volume Unit (b) Average price £ £m FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ Average price/FAC £ For the year ended 31 March 2012 (g) Backhaul extension services 1000Mbit/s rentals - external Backhaul extension services other bandwidth rentals - external Backhaul extension services other bandwidth connections - external Other internal Ethernet rentals Other internal Ethernet connections 3,708.55 2,010.40 7,224.54 0.95 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 7 4 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 2 2 2 2 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 6 16 6 6,531 ccts 2,125 ccts 8,656 2,503.77 2,808.63 3,104.63 3,493.12 1,594.24 1,736.10 6,397.22 7,210.74 0.81 0.80 17.000 48 17 17,054 ccts 5,667 ccts 22,721 2,823.63 2,972.40 3,375.48 3,552.08 1,736.58 1,801.10 7,021.95 7,391.83 0.84 0.84 10.000 49 10 4,983 ccts 1,069 ccts 6,052 9,881.25 9,235.53 6,032.42 6,099.10 3,264.71 3,287.00 13,129.73 13,264.57 1.64 1.51 4 10 4 6,307 ccts 2,927 ccts 9,234 1,548.55 1,516.58 1,580.87 1,579.81 1,192.70 1,191.72 4,969.02 4,966.87 0.98 0.96 11.000 23 11 11,673 ccts 5,663 ccts 17,336 1,935.80 1,898.60 1,585.87 1,584.74 1,197.32 1,196.28 4,981.25 4,978.94 1.22 1.20 6.000 20 6 5,247 ccts 1,621 ccts 6,868 3,769.34 3,857.89 1,609.45 1,610.01 1,219.12 1,219.63 5,038.88 5,040.70 2.34 2.40 12 1 12 1 1,488 ccts 144 ccts 1,632 8,136.13 4,670.31 8,941.65 1,620.61 5,088.19 1,209.38 18,875.04 5,066.00 0.91 2.88 75 84 75 243,360 fibre km 211,439 fibre km 454,799 344.01 356.61 169.66 169.66 30.33 30.33 606.23 606.23 2.03 2.10 19 5,385 le 7 2 7 2 7 4 Other external Ethernet rental Other external Ethernet connection Ethernet Access Direct 10Mbit/s rental - Internal Ethernet Access Direct 10Mbit/s rental - External 16 Ethernet Access Direct 100Mbit/s rental - Internal Ethernet Access Direct 100Mbit/s rental - External 48 Ethernet Access Direct 1000Mbit/s rental - Internal Ethernet Access Direct 1000Mbit/s rental - External 49 Ethernet Access Direct 10Mbit/s connection - Internal Ethernet Access Direct 10Mbit/s connection - External 10 Ethernet Access Direct 100Mbit/s connection - Internal Ethernet Access Direct 100Mbit/s connection - External 23 Ethernet Access Direct 1000Mbit/s connection - Internal Ethernet Access Direct 1000Mbit/s connection - External 20 Ethernet Backhaul Direct rentals - external Ethernet Backhaul Direct connections - external Main link rental charges - Internal Main link rental charges - External 3,520.92 19 84 Support Service Equipment depreciation Excess construction charges - Internal Excess construction charges - External Roundings TOTAL 0 44 13 - 445 44 13 1 (1) 280 725 Estimated equipment depreciation of £5.2m misc (sx) (sx) (ux) (ux) 52 Estimated matched cost of £29m (*) Estimated matched cost of £8.3m (*) Section 7 - Review of Access Markets Section 7.9 - AISBO (up to and including 1Gbit/s)(continued) Detailed service analysis Non-discrim mination Revenue Volume Unit (b) Cost orientation Average price £ £m FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ Average price/FAC £ For the year ended 31 March 2011 Service Internal Wholesale extension services 10Mbit/s rentals External Wholesale extension services 10Mbit/s rentals 34 54 34 32,846 21,055 53,901 le le 1,646.22 1,631.64 2,475.73 2,475.73 1,300.94 1,300.94 4,856.91 4,856.91 0.66 0.66 35 64 35 29,411 16,127 45,538 le le 2,183.77 2,141.21 2,581.97 2,581.97 1,380.65 1,380.65 5,026.89 5,026.89 0.85 0.83 13 27 13 4,591 2,324 6,915 le le 5,863.81 5,499.64 3,739.03 3,739.03 2,313.33 2,313.33 6,750.06 6,750.06 1.57 1.47 3 11 3 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 3 1 3 1,586 4,142 5,728 le le 855.22 822.57 805.22 805.22 738.94 738.94 2,654.32 2,654.32 1.06 1.02 5 2 5 2,322 4,766 7,088 le le 1,028.16 978.23 809.63 809.63 743.07 743.07 2,661.91 2,661.91 1.27 1.21 2 2 2 666 936 1,602 le le 2,999.29 2,141.05 850.28 850.28 781.10 781.10 2,731.93 2,731.93 3.53 2.52 1 0 1 (t) (t) (t) (t) (u) (u) (u) (u) (u) (u) n/a n/a 54 Internal Wholesale extension services 100Mbit/s rentals External Wholesale extension services 100Mbit/s rentals 64 Internal Wholesale extension services 1000Mbit/s rentals External Wholesale extension services 1000Mbit/s rentals 27 Internal Wholesale extension services other bandwidth rentals External Wholesale extension services other bandwidth rentals 11 Internal Wholesale extension services 10Mbit/s connections External Wholesale extension services 10Mbit/s connections 1 Internal Wholesale extension services 100Mbit/s connections External Wholesale extension services 100Mbit/s connections 2 Internal Wholesale extension services 1000Mbit/s connections External Wholesale extension services 1000Mbit/s connections 2 Internal Wholesale extension services other bandwidth connections (t) External Wholesale extension services other bandwidth connections (t) 0 53 Section 7 - Review of Access Markets Section 7.9 - AISBO (up to and including 1Gbit/s)(continued) Detailed service analysis Non-discrim mination Revenue Volume Unit (b) Cost orientation Average price £ £m FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ Average price/FAC £ For the year ended 31 March 2011 18 18 4,915 3,575.76 3,631.57 1,940.31 6,149.24 0.98 External Backhaul extension services other bandwidth rentals 7 7 (ux) (sx) (ux) (ux) (ux) n/a External Backhaul extension services connections 6 6 (ux) (sx) (ux) (ux) (ux) n/a 1 (ux) (sx) (ux) (ux) (ux) n/a External Backhaul extension services 1000Mbit/s rentals Other internal Ethernet connections 1 Other internal Ethernet rentals 2 le 2 (ux) (sx) (ux) (ux) (ux) n/a Other external Ethernet connections 1 1 (ux) (sx) (ux) (ux) (ux) n/a Other external Ethernet rentals 5 5 (ux) (sx) (ux) (ux) (ux) n/a 6 34 6 15,772 3,478 19,250 circuits circuits 2,183.40 1,785.05 1,617.25 1,617.25 1,260.57 1,260.57 4,732.43 4,732.43 1.35 1.10 9 32 9 8,241 2,496 10,737 circuits circuits 3,875.46 3,553.29 3,611.04 3,611.04 1,677.32 1,677.32 7,433.02 7,433.02 1.07 0.98 Internal Ethernet Access Direct connections External Ethernet Access Direct connections 34 Internal Ethernet Access Direct rentals External Ethernet Access Direct rentals 32 1 1 406 circuits 3,498.33 1,215.71 1,116.22 3,955.72 2.88 11 11 1,352 circuits 7,782.00 14,216.70 8,475.34 20,184.02 0.55 64 67 64 201,014 180,236 381,250 333.53 354.41 401.68 401.68 178.10 178.10 1,027.11 1,027.11 0.83 0.88 14 18 14 1 1 316.959018 237.436494 554 Ethernet Backhaul Direct connections external Ethernet Backhaul Direct rentals external Internal Main link rental charges External Main link rental charges 67 Support Service Equipment depreciation Internal Excess construction charges External Excess construction charges Roundings TOTAL (b) (sx) (ux) (t) (g) (*) misc 0 18 2 - fibre km fibre km Estimated equipment depreciation of £4m (sx) (sx) (ux) (ux) See glossary for volume unit descriptors. This service comprises a number of individual prices. This service comprises a number of individual volumetrics. Revenue for this service is <£1m and hence shown within roundings as agreed with Ofcom. Where revenue is immaterial, no volumes or prices are shown. See Section 4.2.1 for improved disclosure of services in the AISBO market. This component is attributed on a % basis so no volume or unit cost is derivable. 54 Estimated matched cost of £11.2m (*) Estimated matched cost of £8.8m (*) Section 7 - Review of Access Markets Section 7.10 - Wholesale local access (Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disscrimination obligations Wholesale local access Summary 2012 2011 Internal Revenue £m External Revenue £m - 759 636 Revenue £m Operating costs £m 759 636 398 328 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 204 146 8 (15) 51 41 (33) 70 Total CCA operating Roundings costs £m £m Return £m MCE £m 131 66 2,108 1,633 FAC (see Unaudited App 1.2) (D)LRIC £ £ Unaudited DSAC £ Average price/FAC - 628 570 Detailed service analysis Non-discrim mination Volume Unit (b) Revenue £m Cost orientation Average price £ For the year ended 31 March 2012 Service MPF New Provides 58 58 1,173,972 conns 49.35 40.22 38.82 73.40 1.23 MPF Single Migrations 31 31 768,307 conns 39.79 34.29 33.19 62.90 1.16 MPF Buk Migrations 15 15 410,480 conns 35.84 23.43 22.53 44.81 1.53 MPF Ceases 11 11 1,143,533 ceases 9.20 10.12 9.53 22.42 0.91 MPF Rentals 451 451 91.50 110.75 65.77 155.66 0.83 MPF Room Build 19 19 4,927,978 lines 1,520 rooms 12,793.57 13,756.18 8,053.46 20,433.54 0.93 MPF Hostel Rentals 61 61 12,906 hostels 4,720.79 6,499.26 4,180.78 10,009.81 0.73 MPF Tie Cables 28 28 325,953 cables 86.89 45.11 25.88 64.75 1.93 SMPF New Provides 25 25 633,855 conns 39.79 28.84 27.83 53.72 1.38 39.79 33.60 32.50 61.56 1.18 44.45 1.46 SMPF Single Migrations 8 8 195,157 conns SMPF Bulk Migrations 2 2 58,299 conns 34.13 23.30 22.43 SMPF Ceases 7 7 581,871 ceases 12.83 10.28 9.69 22.66 1.25 SMPF Rentals 43 43 14.70 7.25 6.29 12.32 2.03 - - 759 759 Roundings TOTAL 2,930,588 lines 55 Return on MCE 6.2 % 4.1 % Section 7 - Review of Access Markets Section 7.10 - Wholesale local access (continued) Detailed service analysis Non-discrim mination Revenue £m Cost orientation Volume Unit (b) Average price £ FAC (see Unaudited App 1.2) (D)LRIC £ £ Unaudited DSAC £ Average price/FAC For the year ended 31 March 2011 Service MPF New Provides 39 39 606,451 conns 64.41 43.99 41.36 61.83 1.46 MPF Single Migrations 47 47 1,223,557 conns 38.64 37.40 35.14 52.51 1.03 MPF Buk Migrations 4 4 102,908 conns 34.80 25.01 23.49 36.45 1.39 MPF Ceases 5 5 646,855 ceases 7.49 7.65 7.17 13.88 0.98 MPF Rentals 334 334 3,722,033 89.75 128.75 60.40 162.01 0.70 lines MPF Room Build 19 19 1,527 rooms 12,437.41 177.55 164.54 340.20 70.05 MPF Hostel Rentals 62 62 12,845 hostels 4,844.58 6,061.49 5,458.62 8,411.95 0.80 MPF Tie Cables 24 24 41,134 cables 577.62 500.04 226.37 559.53 1.16 SMPF New Provides 27 27 706,128 conns 38.64 31.59 29.64 45.16 1.22 SMPF Single Migrations 11 11 293,181 conns 38.64 37.00 34.73 52.11 1.04 SMPF Bulk Migrations 4 4 123,975 conns 33.14 25.27 23.70 36.90 1.31 SMPF Ceases 6 6 558,223 ceases 11.34 8.61 8.05 15.18 1.32 SMPF Rentals 53 53 3,480,485 lines 15.36 10.28 8.41 15.89 1.49 1 1 636 636 Roundings TOTAL (b) See glossary for volume unit descriptors. 56 Section 8 - Review of Other Wholesale Markets Section 8 - Review of Other Wholesale Markets Section 8 Review of Other Wholesale Markets 57 Section 8 - Review of Other Wholesale Markets Section 8.1 - Financial Performance in Other Wholesale Markets (Annex 8) For the year ended 31 March 2012 Call origination on FPN networks Single transit on FPN networks Technical areas (Interconnect Circuits) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Wholesale Broadband Access - Market 1 Wholesale Broadband Access - Market 2 Total Other Wholesale Markets For the year ended 31 March 2011 (h) Call origination on FPN networks Single transit on FPN networks Technical areas (Interconnect Circuits) (h) Fixed call termination Wholesale trunk segments Technical areas (Point of Handover) Wholesale Broadband Access - Market 1 Wholesale Broadband Access - Market 2 Total Other Wholesale Markets Internal Revenue £m 136 0 15 50 76 0 266 171 External Revenue £m 45 4 34 103 14 6 149 71 Total Revenue £m 181 4 49 153 90 6 415 242 714 426 1,140 Internal Revenue £m 143 0 18 66 94 0 201 139 External Revenue £m 46 4 37 100 14 8 165 101 Total Revenue £m 189 4 55 166 108 8 366 240 661 475 1,136 HCA Costs £m 145 3 29 123 35 9 339 178 861 HCA Costs £m 163 4 33 146 49 14 324 171 904 (h) See Section 4 - Basis of Preparation for explanation of restatement. Total Other Wholesale Markets return on MCE excluding all CCA holding gains/losses and other adjustments are presented in Section 1.3. 58 CCA Adjustments £m (3) 0 (1) (3) (8) 2 (1) 1 (13) CCA Adjustments £m 23 0 3 25 12 1 47 30 141 Roundings £m - Roundings £m - Total CCA Operating Costs £m 142 3 28 120 27 11 338 179 848 Total CCA Operating Costs £m 186 4 36 171 61 15 371 201 1,045 Return £m 39 1 21 33 63 (5) 77 63 292 Return £m 3 0 19 (5) 47 (7) (5) 39 91 Mean Capital Employed £m 310 10 54 317 164 18 417 195 Return on MCE % 12.5 % 10.2 % 38.9 % 10.7 % 38.6 % (28.7)% 18.3 % 32.1 % 1,485 19.7 % Mean Capital Employed £m 361 11 62 380 212 28 476 225 Return on MCE % 0.9 % (2.1)% 30.7 % (1.2)% 22.4 % (24.8)% (0.9)% 17.7 % 1,755 5.2 % Section 8 - Review of Other Wholesale Markets Section 8.2 - Review of Other Wholesale Markets (Annex 10 & 14) Section 8.2.1 - Market Group Level Review (Annex 10) Section 8.2.1 – Market Group Level Review (Annex 10) Overall the markets for calls (call origination, call termination and single transit) continue to show a decline in revenue, due to reducing volumes. The substitution of fixed Public Switched Telephone Network (PSTN) calls continues with migration to Voice over Internet Protocol (VoIP), mobile, LLU operators and other alternatives. As volumes reduce there is a consequential reduction in the revenue for interconnect circuits, the fixed links that carry calls traffic between the networks of different operators. During 2011/12 we reviewed the Technical Areas (Interconnect Circuits) Market. As a result the prior year comparatives for 2010/11 were restated and £6m of operating costs were moved out of the Technical Areas (Interconnect Circuits) Market into Residual (Section 4). Wholesale trunk segments are bought by Communications Providers in combination with partial private circuits in the TISBO markets. There continues to be a decline for traditional Time Division Multiplexing (TDM) circuits as customers migrate to 21CN services like Ethernet. Competition and customer demand for alternative technologies has resulted in falling volumes in this market. Point of Handover charges relate to the cost of providing interconnection between operators’ networks for TISBO services. Revenue has decreased in 2011/12 as customers have looked to rationalise their networks and new prices were introduced in October 2011. The wholesale broadband market has continued to show growth over the last year. The combined Digital Subscriber Line (DSL)(including LLU) and Cable market has grown by 3% in the year. Section 8.2.2 - Market Level Financial Review of Other Wholesale SMP Markets 59 Section 8 - Review of Other Wholesale Markets (Annex 8.2.2 14) – Market Level Financial Review of Other Wholesale SMP Markets Section (Annex 14) Market: Call origination on fixed public narrowband networks Definition Call Origination is the conveyance of a call originating on a customer’s exchange line from the remote concentrator to and over the local exchange. “Call Origination Services” are defined by Ofcom in the Fixed Narrowband Services Wholesale Market Review Statement as “any and all of the following specific services provided by the Dominant Provider: Single transit is the service an operator provides when a call originates and terminates on networks other than its own and the originating and terminating operators are directly connected at the same transit operator’s tandem exchange. The call is therefore transited through a single tandem exchange. Key Regulatory Changes In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that BT still has SMP in the call origination market. Ofcom also determined that due to decline in the market BT no longer has an obligation to supply Flat Rate Internet Access Call Origination (FRIACO). As of 1 October 2009 the price control on both DLE FRIACO and Single Tandem FRIACO fell away. The Determination on Product Management, Policy and Planning (PPP) was implemented by Ofcom on 1 July 2004. The interconnect costs are pooled with the costs of providing end to end calls for BT’s retail activities and the costs are recovered over all calls on an equivalent basis. Each call crossing BT’s network is charged PPP only once. As PPP is incurred on all calls in markets where BT has SMP, it is relevant for the Call Origination market. The charge controls for the services in this market are as follows: (1 October 2009 – 30 September 2013) RPI+2.75% DLE FRIACO Not applicable Single Tandem FRIACO Not applicable PPP RPI+1.50% While Inter-tandem conveyance (ITC) and Inter-tandem transit (ITT) are essentially transmission services, single transit is a connection service that connects two operators who are not directly connected. Key Regulatory Changes In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that Single Transit is in a separate market to that containing ITC and ITT. The final Statement confirmed Ofcom’s view that the market for Single Transit is not effectively competitive and that the finding of SMP still applies. However, given the nature of the market no price control remedy is needed. This means that the market is not bound by the RPIX formula beyond 30 September 2009. Ofcom also confirmed that the ITT and ITC market remained competitive, and as a result no SMP was found. The Single Transit market is still subject to some SMP obligations, including the obligation not to unduly discriminate. In assessing the level of financial reporting obligations, the review concluded that for the year ending 31 March 2011, cost accounting obligations would be removed but accounting separation obligations would remain. Current NCC Call Origination Market: Single transit on fixed public narrowband networks Definition • Call origination (including operator assistance and emergency intermediate services); and • Call origination (including emergency intermediate services).” Service • The on-going migration of call origination minutes from fixed public narrowband networks to mobile networks. • The substitution impact of Voice over Internet Protocol (VoIP) calls is growing and will potentially have a greater impact in the future as Broadband Service Providers move towards double and triple play offerings in a move to consolidate market share and grow revenue. • Growth in LLU lines has eroded call origination volumes with major players marketing double play offerings to their customer base, where voice services are provided alongside high speed data. The Determination on PPP was implemented by Ofcom on 1 July 2004. The interconnect costs are pooled with the costs of providing end to end calls for BT’s retail activities and the costs are recovered over all calls on an equivalent basis. Each call crossing BT’s network is charged PPP only once. As PPP is incurred on all calls in markets where BT has SMP, it is relevant for the Single Transit market. The charge controls for the services in this market are as follows: Key Market Changes Call origination has declined steadily throughout the year driven by several factors: 60 Section 8 - Review of Other Wholesale Markets Key Regulatory Changes Service Current NCC PPP RPI+1.50% In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that BT still has SMP in the Technical Area for Interconnect Circuits. (1 October 2009 – 30 September 2013) The charge controls for the services in this market are as follows: Key Market Changes Service Volumes of transit calls declined during the financial year ended 31 March 2012 primarily due to other operators connecting directly with each other. Market: Technical Areas (Interconnect Circuits) Current NCC (1 October 2009 – 30 September 2013) Interconnect Circuits Technical Area RPI+3.75% Key Market Changes Definition Interconnect Circuits provide the physical connection between interconnected networks. They link the exchanges of two interconnecting CPs in order to enable traffic to pass between their networks. Interconnection circuits are a necessary facility for interconnection and hence are regulated as a ‘technical area’ needed for the fulfilment of BT’s obligations under remedies imposed in SMP markets. BT provides the following types of Interconnect Circuits: • Customer-Sited Interconnect (CSI): BT provides a point of interconnection at the site of the interconnecting CP by extending its network using a 2Mbit/s circuit; • Intra-Building Circuit (IBC): BT provides a 2Mbit connection between the transmission infrastructure and the switch. An IBC is not ordered separately by customers, it will be included with a CSI or ISI circuit ordered; • In-Span Interconnect (ISI): BT and the other CP build out their networks to a handover point located between their switches. The handover point is normally close to the BT exchange and therefore most of the build is the responsibility of the interconnecting CP; • Interconnection Extension Circuit (IEC): IECs allow an interconnecting CP with an existing ISI to extend this point of interconnection to a new building. In order to do this, BT provides a 2Mbit/s circuit between the two buildings. An IEC is subject to the same per km charge as a CSI but has a reduced fixed charge; and • Virtual Interconnect Circuit (VIC): VIC is an operationally efficient alternative to physical interconnect at Digital Local Exchanges (DLE) allowing CPs to continue to benefit from Local Exchange Segment (LES) rates whilst physically connecting to the Next Generation Switch (NGS). 61 Overall the fixed line calls market is shrinking. The contraction of the fixed market is driven by substitution of broadband and mobile. Interconnect Circuit volumes have declined slowly throughout the year driven by several factors: • On-going migration from fixed public narrowband networks to mobile networks. • CPs building their own 21CN networks and considering requirements for NGN inter-connects with the BT network. • CPs rationalising their existing interconnections with BT. • CPs moving to Wholesale Calls packages and IP solutions – removing the requirement for Interconnect Circuits. Another factor is the substitution impact of VoIP calls growing as Broadband Service Providers move towards double and triple play offerings in a move to consolidate market share and grow revenue. Market: Fixed Call Termination Definition Similar to call origination, call termination includes the conveyance of all signals (including relevant control signals) required to terminate calls on a customer’s exchange line from the first point in the network where those signals can be accessed by another communications provider. The economic market is defined as fixed geographic call termination on each individual Public Electronic Communications Network (PECN). This definition is slightly narrower than that recommended by the European Commission, which could be adjudged to include non-geographic call termination services as well. The difference is deemed justifiable in that non-geographic call termination markets are subject to different payment arrangements that are not purely ‘calling party pays’ and, moreover, they are competitive in the UK. Section 8 - Review of Other Wholesale Markets “Fixed Call Termination Wholesale Service” is defined by Ofcom in the Fixed Narrowband Services Wholesale Market Review Statement as “an Electronic Communications Service provided by the Dominant Provider from (and over) the local exchange to (but not including the conveyance of Signals over) an Exchange Line.” Key Regulatory Changes In 2009/10 Ofcom carried out a review of the Fixed Narrowband Services Wholesale Market and a review of the Network Charge Controls. It was concluded that BT still has SMP in the call termination market. In the Market Review, Ofcom also found that all providers of fixed geographic call termination had SMP for termination on their own networks The Determination on PPP was implemented by Ofcom on 1 July 2004. The interconnect costs are pooled with the costs of providing end to end calls for BT’s retail activities and the costs are recovered over all calls on an equivalent basis. Each call crossing BT’s network is charged PPP only once. As PPP is incurred on all calls in markets where BT has SMP, it is relevant for the Fixed Call Termination market. The charge controls for the services in this market are as follows: Market: Wholesale Trunk Segments Definition This market covers the provision of trunk segments across core transmission networks. These trunk services are often used to provide a link between origination services where a communications provider does not have available network to its nearest point of connection. As in the case of symmetric broadband origination services, trunk segment services may be used to provide a wide range of downstream retail services. The particular services provided are the same as described above for symmetric broadband origination. No stand alone trunk segment services were sold to third parties, although such a service may be requested at some point in the future. Additionally, LLU backhaul services, RBS backhaul circuits and Netstream 16 Longline may, in particular circumstances, involve some trunk segment services as part of the overall service. This would correspond to intra core transmission on the BT network. This element for RBS and Netstream circuits is included in the relevant TISBO market. Current NCC Ofcom concluded that a national market exists for trunk segments and that BT has SMP in the national market for wholesale trunk segments. (1 October 2009 – 30 September 2013) Key Regulatory Changes Call Termination RPI+3.75% PPP RPI+1.50% In December 2008 Ofcom published its Final Statement on the Business Connectivity Market Review. Ofcom found BT to continue to have SMP in the market for trunk segments at all bandwidths. Service Ofcom increased regulation in the trunk market by imposing a charge control and requiring prices to be notified at 90 days. In addition, Ofcom changed the definition of trunk segments from one based on links between two BT SDH Tier 1 nodes to one based on routes between defined major urban areas and imposed additional Service Level Agreement/Service Level Guarantee requirements from December 2008. Key Market Changes Overall the fixed line calls market is shrinking. The contraction of the fixed market is driven by substitution of mobile and VoIP services. Following a separate Consultation, Ofcom published its Statement on the Leased Lines Charge Control on 2 July 2009, imposing a RPI – X% charge control on Trunk services as a remedy to its finding of SMP for BT. Note that there is a single overall TI basket comprising connection and rental for low bandwidth, high bandwidth and very high bandwidth TISBO services as well as rental for Trunk services. Call termination has declined steadily throughout the year driven by several factors: • The on-going migration of call termination minutes from fixed public narrowband networks to mobile networks. Given the recent reduction in Mobile Termination Rates (MTRs) this trend is likely to accelerate. • The substitution impact of VoIP is growing and will potentially have a greater impact in the future as Broadband penetration and speed increase. This will improve the availability and quality of VoIP services. • Similarly growth in LLU lines is eroding call termination volumes as major players move away from WLR. On 2 September 2009, Cable & Wireless lodged an appeal with the Competition Appeal Tribunal contesting certain parts of Ofcom’s Leased Line Charge Control Statement. The Tribunal issued a direction on 20 September 2010 directing the controlling percentage for the TI basket to be amended to RPI-1.75% from 1 October 2010. A table of the controls can be found in Section 7.2.2 – Market: Traditional Interface Symmetric Broadband Origination (up to and including 8Mbit/s). These controls run from 1 October 2009 to 30 September 2012. The values of X in the charge control apply to BT’s prices after these adjustments have been made. Ofcom are reviewing the Business Connectivity Market during 2012/13 and issued their consultation on 18 June 2012. In parallel to this, Ofcom are reviewing the Leased Lines Charge Control and their consultation was issued on 5 July 2012. 62 Section 8 - Review of Other Wholesale Markets Key Market Changes Market: Wholesale Broadband Access For PPCs, there continues to be a fall in demand for traditional Time Division Multiplexing (TDM) circuits as customers continue to migrate to 21CN services like Ethernet. Competition and customer demand for alternative technologies is resulting in falling volumes in this market. Wholesale Broadband Access relates to asymmetric broadband access which provides an ’always-on’ service. Price changes in the market took place in October 2011 to enable compliance with the charge control and regulatory obligations. Wholesale Broadband Access is split into three geographic markets based on the Ofcom December 2010 final Statement. BT does not have SMP or regulatory obligations in Wholesale Broadband Access Market 3, which relates to those geographic areas covered by exchanges where there are four or more operators or where there are three operators and BT’s share is less than 50% of the customers in that exchange area. Market: Technical Areas (Point of Handover) Definition Market: Wholesale Broadband Access Market 1 Point of Handover (PoH) is a Technical Area associated with the TISBO market, rather than a market in itself. It is a necessary technical function to enable network interconnection, in order to allow the provision of wholesale products in the TISBO market. Definition In all TISBO markets where BT has SMP, we are required to provide PoH services in two varieties: Customer Sited Handover (CSH) and In-Span Handover (ISH), including ISH Extension. When providing CSH, BT delivers TISBO services to the premises of its wholesale customers. When providing ISH, BT and the wholesale customer connect their networks at a notional mid-point. Key Regulatory Changes Key Regulatory Changes In their final statement on the SMP review in December 2010, Ofcom confirmed that the SMP obligations applying to Wholesale Broadband products would include a cost orientation obligation on BT in Market 1. As part of the Leased Lines Charge Control on 2 July 2009, Ofcom required the introduction of separate Point of Handover rental charges to replace the current local end uplift factor included in the rental price of external local ends. To balance the introduction of the new separate Point of Handover charges, Ofcom required a corresponding reduction to external local end prices. A table of the controls can be found in Section 7.2.2 – Market: Traditional Interface Symmetric Broadband Origination (up to and including 8Mbit/s). These controls run from 1 October 2009 to 30 September 2012. The values of X in the charge control apply to BT’s prices after these adjustments have been made. Ofcom are reviewing the Business Connectivity Market during 2012/13 and issued their consultation on 18 June 2012. In parallel to this, Ofcom are reviewing the Leased Lines Charge Control and their consultation was issued on 5 July 2012. Key Market Changes PoH has been impacted by customers rationalising their networks, i.e. reducing the number of sites and consequently points of handover, and instead increasing the bandwidth to remaining sites. Price changes in the market took place in October 2011 to enable compliance with the charge control and regulatory obligations. 63 Market 1 covers BT exchange areas where only BT provides Wholesale Broadband Access. BT Wholesale continues to have regulatory and Equivalence of Input (EOI) obligations in relation to the supply of Wholesale Broadband Access products in Market 1. BT continues to be required to report Market 1 on an EOI basis as a result of the Ofcom February 2011 consultation document ‘Changes to BT and KCOM’s Regulatory and Financial Reporting 2010/11 Update’. In July 2011, Ofcom published its Final Statement for the Wholesale Broadband Access Charge Control. Ofcom imposed an RPI-X charge control where X is 12% on IPStream Max and Max Premium end user access services within Market 1. There is a single overall basket for end user access (EUA) connections, rentals, end user bandwidth charges, contracted bandwidth per node rental charges, re-grades, migrations, cancellations, handover rentals, and 20CN interconnect link rentals at the 1Gbits/s and 10Gbit/s bandwidths. In addition, Ofcom imposed sub-cap RPI-X where X is 0% controls on contracted bandwidth per node rental charges, re-grades, migrations and cancellations. Section 8 - Review of Other Wholesale Markets Basket Value of X Sub Caps IPStream Max and Max Premium (up to 8Mbit/s) RPI-12.00% RPI-0% sub cap on IPS Connect contracted bandwidth per Mbit/s per node rental. There have been reductions in BT’s external wholesale end-user volumes over the year reflecting continued rollout of LLU and consequential migration of lines from BT Wholesale. However, the growth in internal volumes was sufficient to offset the external decline. BT’s Datastream product has continued to decline in the year (from approximately 65,000 to 57,000). This was driven by migration to LLU and to alternative BT products (IPStream Connect / 21CN). RPI-0% sub cap on IPS Connect EUA re-grade. RPI-0% sub cap on IPS Connect EUA migration. RPI-0% sub cap on IPS Connect EUA cancellation. The current charge controls run from 17 August 2011 to March 2014. Market: Wholesale Broadband Access Market 2 Definition Market 2 covers BT exchange areas where two operators are present and exchanges where three operators are present or forecast but where BT’s share is greater than or equal to 50% of the customers in that exchange area. Key Regulatory Changes BT Wholesale continues to have regulatory and EOI obligations in relation to the supply of Wholesale Broadband Access products in Market 2. In their final statement on the SMP review in December 2010, Ofcom confirmed that the SMP obligations applying to Wholesale Broadband products would include a cost orientation obligation on BT in Market 2. BT continues to be required to report market 2 on an EOI basis as a result of the Ofcom February 2011 consultation document ‘Changes to BT and KCOM’s Regulatory and Financial Reporting 2010/11 Update’. Key Market Changes The wholesale broadband market has continued to show growth over the last year. The combined Digital Subscriber Line (DSL) (including Local Loop Unbundled lines) and Cable market has grown by 6% in the year to March 2012. Cable lines have remained steady at 4.1m, whilst Local Loop Unbundling (LLU) lines has grown 9% in the year (from 7.6 to 8.3m lines). BT’s DSL lines have increased in the year from 8.1 to 8.5m lines in March 2012. 64 Section 8 - Review of Other Wholesale Markets Section 8.3 - Call origination on fixed public narrowband networks (Annex 13) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disscrimination obligations Call origination on fixed public narrowband networks Summary Internal Revenue £m External Revenue £m 136 143 45 46 2012 2011 Revenue £m Operating costs £m 181 189 103 110 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 42 53 (3) 4 (1) - 1 19 Total CCA operating Roundings costs £m £m - 142 186 Return £m MCE £m 39 3 310 361 Return on MCE 12.5 % 0.9 % Detailed service analysis Non- discrimination Cost orientation NCC traaffic - millions of minutes (mm) Evening Average NCC rates - pence per minute (ppm) Weekend ppm Weighted Average ppm 0.124 0.124 0.098 0.098 0.281 0.281 0.129 0.129 4,396 0.281 347 1,633 7 127 12,413 16,992 68,401 94,196 Weekend Day ppm Revenue £m Day Internal Wholesale call originating local exchange segment PSTN and ISDN (excl OA) External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) 1 25 153 8,369 135 1,337 104 1,065 392 10,771 0.272 0.272 Internal Wholesale call originating local exchange segment (incl Operator Assistance) External Wholesale call originating local exchange segment (incl Operator Assistance) 115 9 31,756 2,717 11,219 679 10,834 657 53,809 4,053 11 3,767 352 277 Internal Wholesale call origination local exchange Stick 2 1,033 253 Internal Wholesale call origination local exchange Stick (ISDN) 0 115 5 8 10 43,075 56,104 12,913 21,100 24 hours Evening ppm FAC (see App 1.2) Unaudited (D)LRIC Unaudited Average DSAC price/FAC ppm ppm ppm ppm 0.175 0.236 0.238 0.238 0.153 0.153 0.683 0.683 0.73 0.99 0.101 0.101 0.213 0.226 0.198 0.198 0.128 0.128 0.577 0.577 1.08 1.14 0.129 0.101 0.258 0.259 0.166 0.735 0.99 0.159 0.073 0.057 0.124 0.133 0.075 0.358 0.93 0.159 0.073 0.057 0.149 0.180 0.099 0.480 0.83 0.014 0.014 0.007 0.007 0.005 0.005 0.011 0.011 0.011 0.011 0.010 0.010 0.048 0.048 1.00 0.98 For the year ended 31 March 2012 Service Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal Wholesale PPP External Wholesale PPP Roundings 181 65 Section 8 - Review of Other Wholesale Markets Section 8.3 - Call origination on fixed public narrowband networks (continued) Detailed service analysis Non- discrimination Cost orientation NCC tra affic - millions of minutes (mm) Evening Weekend Average NCC rates - pence per minute (ppm) Weekend ppm Weighted Average ppm 0.120 0.120 0.094 0.094 0.270 0.270 0.124 0.124 4,694 0.270 2,737 0.145 Day ppm Evening ppm Revenue £m Day Internal Wholesale call originating local exchange segment PSTN and ISDN (excl OA) External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) 1 28 335 9,368 283 1,736 218 1,370 836 12,474 0.262 0.262 Internal Wholesale call originating local exchange segment (incl Operator Assistance) External Wholesale call originating local exchange segment (incl Operator Assistance) 119 7 33,922 2,213 12,676 641 11,973 689 58,571 3,543 12 4,013 384 297 Internal Wholesale call origination local exchange Stick 3 1,572 569 596 Internal Wholesale call origination local exchange Stick (ISDN) 0 177 10 10 197 0.145 0.066 8 10 44,368 57,406 14,686 22,883 13,662 18,355 72,716 98,644 0.014 0.014 0.006 0.006 24 hours FAC (see App 1.2) Unaudited (D)LRIC Unaudited Average DSAC price/FAC ppm ppm ppm ppm 0.170 0.224 0.257 0.257 0.200 0.200 0.517 0.517 0.66 0.87 0.098 0.098 0.203 0.210 0.233 0.233 0.181 0.181 0.483 0.483 0.87 0.90 0.124 0.098 0.247 0.279 0.218 0.550 0.89 0.066 0.052 0.108 0.162 0.114 0.347 0.67 0.052 0.136 0.191 0.133 0.387 0.71 0.005 0.005 0.011 0.010 0.013 0.013 0.011 0.011 0.026 0.026 0.82 0.81 For the year ended 31 March 2011 Service Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal Wholesale PPP External Wholesale PPP Roundings 1 189 66 Section 8 - Review of Other Wholesale Markets Section 8.4 - Single transit on fixed public narrowband networks (Annex 13) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-dis scrimination obligations Single transit on fixed public narrowband networks Summary 2012 2011 Internal Revenue £m External Revenue £m - 4 4 Revenue £m Operating costs £m 4 4 1 2 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 2 2 - - - Total CCA operating Roundings costs £m £m - 3 4 Return £m MCE £m 1 - 10 11 Return on MCE 10.2 % (2.1)% Detailed service analysis Non- discrimination Average NCC rates - pence per minute (ppm) NCC traffic - m millions of minutes (mm) Revenue £m Day Internal Wholesale single transit segment PSTN & ISDN External Wholesale single transit segment PSTN & ISDN 0 4 78 12,601 11 5,083 3 4,141 92 21,825 0.024 0.024 Roundings - 134 12,420 48 5,306 32 4,345 214 22,071 0.024 0.024 Evening Weekend 24 hours Day ppm Weekend ppm Weighted Average ppm 0.011 0.011 0.009 0.009 0.020 0.018 0.011 0.011 0.009 0.009 0.016 0.018 Evening ppm For the year ended 31 March 2012 Service 4 For the year ended 31 March 2011 Service Internal Wholesale single transit segment PSTN & ISDN External Wholesale single transit segment PSTN & ISDN 0 4 Roundings 4 67 Section 8 - Review of Other Wholesale Markets Section 8.5 - Technical areas (Interconnect Circuits)(Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disscrimination obligations Technical areas (Interconnect Circuits) Summary 2012 2011 Restated Internal Revenue £m External Revenue £m 15 18 34 37 Revenue £m Operating costs £m 49 55 19 21 Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m 10 12 (1) 1 - 2 Total CCA operating Roundings costs £m £m Return £m MCE £m 21 19 54 62 FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC - 28 36 Detailed service analysis Non-discrim mination Cost orientation Revenue £m Volume Unit (b) Average price £ For the year ended 31 March 2012 Service Customer Sited Interconnect (end to end circuit) External Wholesale standard CSI connections (v) External Wholesale standard CSI rentals - fixed (v) External Wholesale standard CSI rentals - per km (v) 1 9 4 1 9 4 512 circuits 7,220 circuits 195,077 km 1,790.74 1,196.52 22.80 1,846.20 710.60 10.47 1,633.72 486.59 5.97 5,567.95 1,556.26 32.59 0.97 1.68 2.18 In Span Interconnect with Interconnect Extension Circuit (end to end circuit) External Wholesale IEC connections External Wholesale IEC rentals External Wholesale IEC rentals - per km 0 7 6 0 7 6 474 circuits 11,394 circuits 272,146 km 968.57 585.84 22.80 633.26 406.35 10.46 575.89 307.46 5.97 2,059.63 913.88 32.58 1.53 1.44 2.18 In Span Interconnect External Wholesale intra-building circuits connections External Wholesale intra-building circuits rentals External Wholesale ISI rentals 2 3 0 2 3 0 2,068 circuits 35,115 circuits 7,954 100m 808.36 92.88 0.00 396.90 103.60 183.35 369.77 66.62 132.96 1,375.99 224.60 386.10 2.04 0.90 0.00 External Nominated ISI - per km 1 1 20,300 100m 68.75 56.61 22.86 194.25 1.21 External Wholesale rearrangements 1 1 1,808 circuits 412.87 919.37 802.16 2,647.29 0.45 7,481 circuits 1,103.64 606.99 419.98 1,331.66 1.82 Internal Wholesale standard CSI rental - fixed 8 8 Internal Wholesale standard CSI rentals - per km 5 5 Internal Wholesale intra-building circuits rentals 2 2 Roundings - - - 15.000 34.000 49 TOTAL 202,129 km 18,585 circuits 68 22.80 10.47 5.97 32.59 2.18 92.88 103.60 66.62 224.60 0.90 Return on MCE 38.9 % 30.7 % Section 8 - Review of Other Wholesale Markets Section 8.5 - Technical areas (Interconnect Circuits)(continued) Detailed service analysis Non-discrim mination Cost orientation Revenue £m Volume Unit (b) Average price £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC For the year ended 31 March 2011 (h) Customer Sited Interconnect (end to end circuit) External Wholesale standard CSI connections (v) External Wholesale standard CSI rentals - fixed (v) External Wholesale standard CSI rentals - per km (v) 2 9 5 2 9 5 1,230 circuits 7,107 circuits 214,987 km 1,790.74 1,196.52 22.80 2,745.93 756.05 11.82 2,566.70 582.22 7.47 5,139.61 1,250.16 30.22 0.65 1.58 1.93 In Span Interconnect with Interconnect Extension Circuit (end to end circuit) External Wholesale IEC connections External Wholesale IEC rentals External Wholesale IEC rentals - per km 0 7 7 0 7 7 253 circuits 12,149 circuits 302,389 km 968.57 585.84 22.80 1,170.27 444.08 10.69 947.89 377.38 6.44 1,765.62 667.91 27.27 0.83 1.32 2.13 In Span Interconnect External Wholesale intra-building circuits connections External Wholesale intra-building circuits rentals External Wholesale ISI rentals 1 3 0 1 3 0 1,731 circuits 35,945 circuits 7,954 100m 808.36 92.88 0.00 580.69 118.88 287.96 479.01 85.03 256.90 928.13 165.14 455.68 1.39 0.78 0.00 External Nominated ISI - per km 2 2 30,325 100m 68.75 100.31 56.49 260.47 0.69 1 412.87 1,103.64 1,403.97 569.71 1,328.49 434.29 2,637.83 925.51 0.29 1.94 External Wholesale rearrangements Internal Wholesale standard CSI rental - fixed 9 1 9 Internal Wholesale standard CSI rentals - per km 6 6 Internal Wholesale intra-building circuits rentals 2 2 Roundings 1 - 1 18.000 37.000 55 TOTAL (b) (v) (h) 1,391 circuits 8,539 circuits 258,305 km 21,886 circuits See glossary for volume unit descriptors. Revenues shown are prior to the 'revenue share' between BT and Other Communication Providers. See Section 4 - Basis of Preparation for explanation of restatement. 69 22.80 10.43 6.17 26.92 2.19 92.88 113.26 79.78 151.79 0.82 Section 8 - Review of Other Wholesale Markets Section 8.6 - Fixed call termination (Annex 13) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disscrimination obligations Fixed call termination Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 50 66 103 100 153 166 82 92 41 54 (3) 5 (1) (1) 1 21 - 120 171 33 (5) 317 380 Return on MCE 10.7 % (1.2)% Detailed service analysis Non- discrimination Cost orientation NCC traaffic - millions of minutes (mm) Average NCC rates - pence per minute (ppm) Weekend ppm Weighted Average ppm 0.113 0.113 0.089 0.089 0.247 0.113 1,633 0.159 127 0.159 5,853 10,577 31,018 56,405 Revenue £m Day 45 103 15,305 32,145 3,003 12,859 3,906 10,208 22,214 55,212 0.247 0.247 Internal Wholesale call termination local exchange segment (ISDN) 4 1,450 81 98 1,629 Internal Wholesale call termination local exchange stick 2 1,033 253 347 Internal Wholesale call termination local exchange stick (ISDN) 0 115 5 7 19,440 32,302 5,725 13,526 Evening Weekend 24 hours Day ppm Evening ppm FAC (see Unaudited App 1.2) (D)LRIC Unaudited Average DSAC price/FAC ppm ppm ppm ppm 0.201 0.187 0.186 0.186 0.117 0.117 0.481 0.481 1.08 1.00 0.089 0.231 0.251 0.156 0.650 0.92 0.073 0.057 0.124 0.133 0.075 0.358 0.93 0.073 0.057 0.149 0.180 0.099 0.480 0.83 0.237 0.237 0.108 0.108 0.085 0.085 0.185 0.178 0.225 0.225 0.172 0.172 0.443 0.443 0.82 0.79 For the year ended 31 March 2012 Service Internal Wholesale call termination local exchange segment External Wholesale call termination local exchange segment Roundings (1) 153 For the year ended 31 March 2011 Service Internal Wholesale call termination local exchange segment External Wholesale call termination local exchange segment 57 100 Internal Wholesale call termination local exchange segment (ISDN) 5 2,142 152 150 2,444 0.237 0.108 0.085 0.220 0.271 0.210 0.512 0.81 Internal Wholesale call termination local exchange stick 3 1,572 569 596 2,737 0.145 0.066 0.052 0.108 0.162 0.114 0.347 0.67 Internal Wholesale call termination local exchange stick (ISDN) 0 177 10 10 197 0.145 0.066 0.052 0.136 0.191 0.133 0.387 0.71 Roundings 1 166 70 Section 8 - Review of Other Wholesale Markets Section 8.7 - Wholesale trunk segments (Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disccrimination obligations Wholesale trunk segments Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 76 94 14 14 90 108 15 19 20 30 (3) 4 (1) (5) 9 - 27 61 63 47 164 212 FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC Average price/FAC Detailed service analysis Non-discrim mination Revenue Volume Unit (b) £m Cost orientation Average price £ £ £ £ For the year ended 31 March 2012 Service Partial and Private circuits 2Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 41 Trunk charge per year Enhanced maintenance per km charge per year Total External Partial and Private circuits 34/45Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 10 19 Trunk charge per year Enhanced maintenance per km charge per year Total External Partial and Private circuits 140/155Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 8 7 Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 1 Roundings - 76 889,692 213,342 47,201 km 15.71 8.41 49.07 2.90 km 43.95 1.68 45.63 15.71 8.41 49.07 2.90 km 394.79 2.51 397.30 128.38 74.49 385.37 3.09 128.38 74.49 385.37 3.09 4 9,316 km 394.79 2.51 397.30 8 38,685 km 210.21 4.31 214.52 176.41 81.10 555.96 1.22 176.41 81.10 555.96 1.22 954.98 440.68 2,963.02 0.68 0 1,765 km 210.21 4.31 214.52 7 10,871 km 645.04 1 1 1 (ux) (ux) 1 (1) 14 90 0 Internal Partial and Private circuits 622Mbit/s - trunk 10 19 4 Trunk charge per year Enhanced maintenance per km charge per year Total External TOTAL 41 43.95 1.68 45.63 (sx) (sx) 71 Estimated cost of £0.5m Estimated cost of £0.4m Return on MCE 38.6 % 22.4 % Section 8 - Review of Other Wholesale Markets Section 8.7 - Wholesale trunk segments (continued) Detailed service analysis Non-discrim mination Revenue Volume Unit (b) Cost orientation Average price £ £m FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ Average price/FAC £ For the year ended 31 March 2011 Service Partial and Private circuits 2Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 44 Trunk charge per year Enhanced maintenance per km charge per year Total External Partial and Private circuits 34/45Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 9 19 Trunk charge per year Enhanced maintenance per km charge per year Total External Partial and Private circuits 140/155Mbit/s - trunk Trunk charge per year Enhanced maintenance per km charge per year Total Internal 3 11 Trunk charge per year Enhanced maintenance per km charge per year Total External Internal Partial and Private circuits 622Mbit/s - trunk 0 17 Support Service Internal Protected Path Variants and Resilience External Protected Path Variants and Resilience 2 Roundings TOTAL 1,048,321 km 40.80 1.61 42.41 24.89 16.21 57.45 1.70 9 219,243 km 40.80 1.61 42.41 24.89 16.21 57.45 1.70 19 48,813 km 377.95 2.41 380.36 230.21 149.86 529.69 1.65 3 8,871 km 377.95 2.41 380.36 230.21 149.86 529.69 1.65 11 52,797 km 201.24 4.13 205.37 251.29 143.30 627.96 0.82 0 1,734 km 201.24 4.13 205.37 251.29 143.30 627.96 0.82 17 18,780 km 929.62 1,263.84 699.57 3,209.60 0.74 44 1 2 1 1 1 2 94 14 108 (ux) (ux) (sx) (sx) (b) See glossary for volume unit descriptors. (sx) This service comprises a number of individual prices. (ux) This service comprises a number of individual volumetrics. 72 Estimated cost of £1.1m Estimated cost of £0.4m Section 8 - Review of Other Wholesale Markets Section 8.8 - Technical areas (Point of Handover)(Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disccrimination obligations Technical Areas (Point of Handover) Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m - 6 8 6 8 5 6 4 8 - (1) 2 2 - 11 15 (5) (7) 18 28 Average price £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC 2,891.02 1,822.98 1,712.70 2,984.49 1.59 1,279.38 3,479.85 3,275.55 5,118.02 0.37 2,009.64 2,378.00 2,236.73 3,653.33 0.85 618.77 390.17 366.58 638.78 1.59 Detailed service analysis Non-discrim mination Revenue £m Volume Unit (b) Cost orientation For the year ended 31 March 2012 Service External Customer Sited Handover connections 0 0 External Customer Sited Handover rentals 0 0 External In Span Handover connections 0 0 External In Span Handover rentals 0 0 External 3rd Party POH Rental 64kbit/s 1 1 12,462 le 57.92 64.19 51.50 172.40 0.90 External 3rd Party POH Rental 2Mbit/s non CLZ 3 3 49,977 le 54.20 163.07 75.53 334.76 0.33 External 3rd Party POH Rental 2Mbit/s CLZ 0 0 3,688 le 71.30 176.62 73.75 343.37 0.40 External 3rd Party POH Rental 34/45Mbit/s 1 1 1,098 le 621.75 1,105.38 320.21 2,124.54 0.56 External 3rd Party POH Rental 155Mbit/s 0 0 123 le 2,309.11 1,324.41 760.20 2,752.68 1.74 Roundings 1 1 TOTAL 6 6 83 conns 376 lines 1 conns 497 lines 73 Return on MCE (28.7)% (24.8)% Section 8 - Review of Other Wholesale Markets Section 8.8 - Technical Areas (Point of Handover)(continued) Detailed service analysis Non-discrim mination Volume Unit (b) Revenue £m Cost orientation Average price £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ £ Average price/FAC 2,943.98 1,880.92 1,770.39 2,363.28 1.57 2,634.84 3,688.78 3,473.01 4,580.73 0.71 1,966.28 1,293.50 1,216.51 1,677.88 1.52 4,405.77 3,041.29 2,860.43 3,936.76 1.45 For the year ended 31 March 2011 Service External Customer Sited Handover connections 0 0 External Customer Sited Handover rentals 2 2 External In Span Handover connections 0 0 External In Span Handover rentals 2 2 External 3rd Party POH Rental 64kbit/s 1 1 13,934 le 51.46 62.81 57.55 103.78 0.82 External 3rd Party POH Rental 2Mbit/s non CLZ 3 3 51,822 le 57.46 208.04 117.08 379.16 0.28 External 3rd Party POH Rental 2Mbit/s CLZ 0 0 4,006 le 68.12 219.78 112.54 404.89 0.31 External 3rd Party POH Rental 34/45Mbit/s 0 0 1,256 le 215.67 1,434.63 620.59 2,651.75 0.15 External 3rd Party POH Rental 155Mbit/s 0 0 133 le 402.63 2,439.61 1,592.92 4,063.30 0.17 Roundings - - TOTAL 8 8 (b) 53 conns 576 lines 2 conns 558 lines See glossary for volume unit descriptors. 74 Section 8 - Review of Other Wholesale Markets Section 8.9 - Wholesale Broadband Access: Market 1 (Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-discrimination obligations Wholesale broadband access market 1 - BT only operator Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 266 201 149 165 415 366 234 199 105 125 (1) 5 (9) (6) 9 48 - 338 371 77 (5) 417 476 FAC (see Unaudited Unaudited (D)LRIC DSAC App 1.2) £ £ £ Average price/FAC Detailed service analysis Non-discrim ination Volume Unit (b) Revenue £m Cost orientation Average price £ For the year ended 31 March 2012 Service Internal End user access connections Mkt 1 EOI Internal End user access connections Mkt 1 - EOI WBA Input 278,566 conns 12 41.31 39.79 4.99 44.78 39.79 4.64 44.43 39.79 13.82 53.61 0.92 41.31 39.79 4.99 44.78 39.79 4.64 44.43 39.79 13.82 53.61 0.92 External end user access connections Mkt 1 EOI External end user access connections Mkt 1 - EOI WBA Input 107,078 conns 4 External Datastream End user access Rentals Mkt 1 EOI External Datastream End user access Rental Mkt 1 - EOI WBA Input 0 3,578 rentals 89.30 29.59 52.71 82.30 29.59 43.63 73.22 29.59 110.22 139.81 1.09 106 1,332,433 rentals 79.30 30.47 62.55 93.02 30.47 51.57 82.04 30.47 124.48 154.95 0.85 68 872,707 rentals 78.13 31.82 62.81 94.63 31.82 51.77 83.59 31.82 124.74 156.56 0.83 1,022.21 8.22 369.41 377.63 8.22 242.31 250.53 8.22 2,461.88 2,470.10 2.71 7.14 36.25 43.39 7.14 314.24 321.38 1.89 8.65 36.34 44.99 8.65 313.37 322.02 1.88 Internal IPstream Connect End user access Rentals Mkt 1 EOI Internal IPstream Connect End user access Rentals Mkt 1 - EOI WBA Input External IPstream Connect End user access Rentals Mkt 1 EOI External IPstream Connect End user access Rentals Mkt 1- EOI WBA Input External Datastream Virtual Paths Mkt 1 EOI External Datastream Bandwidth Mkt 1 - EOI WBA Input 2 2,380 vp Internal IPstream Connect Bandwidth Mkt 1 EOI Internal IPstream Connect Bandwidth Mkt 1 - EOI WBA Input 126 1,055,136 bandwidth 119.42 7.14 56.05 63.19 68 558,332 bandwidth 121.79 8.65 56.06 64.71 External IPstream Connect Bandwidth Mkt 1 EOI External IPstream Connect Bandwidth Mkt 1 - EOI WBA Input 75 Return on MCE 18.3 % (0.9)% Section 8 - Review of Other Wholesale Markets Section 8.9 - Wholesale Broadband Access: Market 1 (continued) Detailed service analysis Non-discrim ination Volume Unit (b) Revenue £m Cost orientation Average price £ FAC (see Unaudited Unaudited (D)LRIC DSAC App 1.2) £ £ £ Average price/FAC Internal Ancillary Charges and Other Mkt 1 EOI WBA 0 22 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a External Ancillary Charges and Other Mkt 1 EOI WBA 0 6 (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a Roundings TOTAL 1 415 76 Section 8 - Review of Other Wholesale Markets Section 8.9 - Wholesale Broadband Access: Market 1 (continued) Detailed service analysis Non-discrim ination Revenue £m Volume Unit (b) Cost orientation Average price £ FAC (see Unaudited Unaudited (D)LRIC DSAC App 1.2) £ £ £ Average price/FAC For the year ended 31 March 2011 Service Internal End user access connection Mkt 1 EOI WBA Input 11 277,235 conns 38.64 38.64 4.45 43.09 38.64 3.80 42.44 38.64 10.77 49.41 0.90 38.64 38.64 4.45 43.09 38.64 3.80 42.44 38.64 10.77 49.41 0.90 89.30 26.76 54.79 81.55 26.76 42.74 69.50 26.76 83.62 110.38 1.09 31.11 62.78 31.11 112.35 78.71 31.11 77.73 108.84 93.89 143.46 0.72 78.60 26.76 77.72 104.48 26.76 62.77 89.53 26.76 112.32 139.08 0.75 1,226.42 0.00 422.22 422.22 0.00 295.29 295.29 0.00 2,205.87 2,205.87 2.90 131.98 0.00 124.36 124.36 0.00 80.57 80.57 0.00 472.38 472.38 1.06 134.37 0.00 138.23 138.23 0.00 89.83 89.83 0.00 561.76 561.76 0.97 External user access connection Mkt 1 EOI WBA Input 5 128,031 conns External Datastream End user access Rental Mkt 1 EOI WBA Input 5 51,297 rentals Internal IPstream Connect End user access Rental Mkt 1 EOI WBA Input 90 1,142,602 rentals External IPstream Connect End user access Rental Mkt 1 EOI WBA Input 73 930,410 rentals External Datastream Virtual Paths Mkt 1 EOI WBA Input 16 13,417 VP Internal IPstream Connect Bandwidth Mkt 1 EOI WBA Input 90 682,580 bandwidth External IPstream Connect Bandwidth Mkt 1 EOI WBA Input 59 Internal Ancillary Charges and Other Mkt 1 EOI WBA 0 11 External Ancillary Charges and Other Mkt 1 EOI 0 WBA 6 Roundings TOTAL 442,579 bandwidth 366 (sx) This service comprises a number of individual prices. (ux) This service comprises a number of individual volumetrics. 77 (ux) (ux) (sx) (sx) (ux) (ux) (ux) n/a (ux) (ux) (ux) n/a (ux) (ux) (sx) (sx) (ux) (ux) (ux) n/a (ux) (ux) (ux) n/a Section 8 - Review of Other Wholesale Markets Section 8.10 - Wholesale Broadband Access: Market 2 (Annex 11) Market summary Purpose of statement: to provide more detail on financial performance and first order tests of compliance with cost orientation and non-disscrimination obligations Wholesale broadband access market 2 - 2 to 3 principal operators Summary 2012 2011 Internal Revenue £m External Revenue £m Revenue £m Operating costs £m Depreciation £m Holding (gain)/loss £m Supp. Dep. £m Other adjs. £m Roundings £m Total CCA operating costs £m Return £m MCE £m 171 139 71 101 242 240 128 114 50 57 3 (5) (3) 6 30 - 179 201 63 39 195 225 FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC Average price/FAC Detailed service analysis Non-discrrimination Revenue Volume Unit (b) Cost orientation Average price £ £m £ £ £ For the year ended 31 March 2012 Service Internal End user access connections Mkt 2 EOI Internal End user access connections Mkt 2 - EOI WBA Input 41.31 39.79 4.99 44.78 39.79 4.64 44.43 39.79 13.82 53.61 0.92 76,601 conns 41.31 39.79 4.99 44.78 39.79 4.64 44.43 39.79 13.82 53.61 0.92 0 2,192 rentals 89.30 29.59 91.37 120.96 29.59 75.38 104.97 29.59 171.83 201.42 0.74 58 734,282 rentals 79.62 30.38 57.42 87.80 30.38 47.36 77.74 30.38 116.36 146.74 0.91 29 367,648 rentals 78.71 31.87 57.46 89.33 31.87 47.39 79.26 31.87 116.31 148.18 0.88 1,022.21 8.99 284.50 293.49 8.99 196.18 205.17 8.99 1,733.51 1,742.50 3.48 8 205,455 conns 3 External end user access connections Mkt 2 EOI External end user access connections Mkt 2 - EOI WBA Input External Datastream End user access Rentals Mkt 2 EOI External Datastream End user access Rental Mkt 2 - EOI WBA Input Internal IPstream Connect End user access Rentals Mkt 2 EOI Internal IPstream Connect End user access Rentals Mkt 2 - EOI WBA Input External IPstream Connect End user access Rentals Mkt 2 EOI External IPstream Connect End user access Rentals Mkt 2 - EOI WBA Input External Datastream Virtual Paths Mkt 2 EOI External Datastream Bandwidth Mkt 2 - EOI WBA Input 1 1,465 vp Internal IPstream Connect Bandwidth Mkt 2 EOI Internal IPstream Connect Bandwidth Mkt 2 - EOI WBA Input 68 523,810 bandwidth 129.71 8.69 49.47 58.16 8.69 32.95 41.64 8.69 255.95 264.64 2.23 30 226,968 bandwidth 131.24 9.78 47.80 57.58 9.78 32.05 41.83 9.78 242.01 251.79 2.28 External IPstream Connect Bandwidth Mkt 2 EOI External IPstream Connect Bandwidth Mkt 2- EOI WBA Input 78 Return on MCE 32.1 % 17.7 % Section 8 - Review of Other Wholesale Markets Section 8.10 - Wholesale Broadband Access: Market 2 (continued) Detailed service analysis Non-discrrimination Revenue Volume Unit (b) Cost orientation Average price £m Internal Ancillary Charges and Other Mkt 2 EOI WBA 0 36 External Ancillary Charges and Other Mkt 2 EOI WBA 0 8 Roundings TOTAL FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC Average price/FAC £ £ £ £ (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a (ux) (ux) (sx) (sx) (ux) (ux) (ux) (ux) (ux) (ux) n/a n/a 1 242 79 Section 8 - Review of Other Wholesale Markets Section 8.10 - Wholesale Broadband Access: Market 2 (continued) Detailed service analysis Non-discrrimination Revenue Volume Unit (b) Cost orientation Average price £m £ FAC (see Unaudited Unaudited App 1.2) (D)LRIC DSAC £ £ Average price/FAC £ For the year ended 31 March 2011 Service Internal End user access connection Mkt 2 EOI WBA Input 8 211,423 conns 4 104,106 conns 38.64 38.64 4.45 43.09 38.64 3.80 42.44 38.64 10.77 49.41 0.90 38.64 38.64 4.45 43.09 38.64 3.80 42.44 38.64 10.77 49.41 0.90 27.14 65.74 92.88 1.31 External user access connection Mkt 2 EOI WBA Input External Datastream End user access Rental Mkt 2 EOI WBA Input 4 47,513 rentals 89.30 27.14 41.06 68.20 27.14 30.75 57.89 30.77 81.68 762,892 rentals 78.93 30.77 54.18 84.95 30.77 42.20 60 72.97 112.45 27.14 81.64 543,767 rentals 78.72 27.14 54.16 81.30 27.14 42.19 43 69.33 108.78 0.97 1,226.42 0.00 370.27 370.27 0.00 261.66 261.66 0.00 1,845.32 1,845.32 3.31 Internal IPstream Connect End user access Rental Mkt 2 EOI WBA Input External IPstream Connect End user access Rental Mkt 2 EOI WBA Input External Datastream Virtual Paths Mkt 2 EOI WBA Input 11 8,856 VP Internal IPstream Connect Bandwidth Mkt 2 EOI WBA Input 0.00 324.25 455,744 bandwidth 131.98 0.00 100.69 100.69 0.00 64.74 60 64.74 324.25 0.00 360.05 258,660 bandwidth 134.37 0.00 106.48 106.48 0.00 68.67 35 68.67 360.05 1.26 External IPstream Connect Bandwidth Mkt 2 EOI WBA Input Internal Ancillary Charges and Other Mkt 2 EOI WBA 0 11 External Ancillary Charges and Other Mkt 2 EOI 0 WBA 4 Roundings TOTAL 0.93 1.31 (ux) (ux) (sx) (sx) (ux) (ux) (ux) n/a (ux) (ux) (ux) n/a (ux) (ux) (sx) (sx) (ux) (ux) (ux) n/a (ux) (ux) (ux) n/a 240 (sx) This service comprises a number of individual prices. (ux) This service comprises a number of individual volumetrics. 80 Section 9 - Reconciliation Statements Section 9 - Reconciliation Statements Section 9 Reconciliation Statements 81 Section 9 - Reconciliation Statements Section 9.1 - BT Reconciliation Statements Section 9.1.1 - BT Reconciliation Statement 2012 (Annex 19) Consolidated Group Income Statement For the year ended 31 March 2012 Return or Operating Profit before Revenue Costs taxation £m £m £m As in the Annual Report 18,897 16,346 2,445 Adjustments Elimination of inter-market turnover and costs Other Operating Income Profits on disposal of property, plant and equipment Share of post tax profits of associates and joint ventures Net short term interest Long term interest payable Total BT Markets (HCA) 4,955 23,852 4,955 (239) (129) (10) (190) 20,733 674 3,119 Holding (gain)/loss Supplementary Depreciation Other CCA adjustments Adjustments Total BT Markets (CCA) - Note 1 23,852 (12) 194 59 20,974 12 (194) (59) 2,878 Note 1 - Agrees to Annex 3 Consolidated Performance Summary. 82 Section 9 - Reconciliation Statements Section 9.1.2 - BT Reconciliation Statement 2011 (Annex 19) Consolidated Group Income Statement For the year ended 31 March 2011 Revenue £m Return or Operating Profit before Costs taxation £m £m As in the Annual Report 20,076 17,871 1,717 Adjustments Elimination of inter-market revenue and costs Other operating income Profits on disposal of property, plant and equipment Share of post tax profits of associates and joint ventures Profit on disposal of associate Net short term interest Long term interest payable Total BT Markets (HCA) 5,110 25,186 5,110 (270) (103) (21) 56 22,643 (42) 868 2,543 Holding (gain)/loss Supplementary depreciation Other CCA adjustments - (10) 230 998 10 (230) (998) Adjustments - - - 25,186 23,861 1,325 Total BT Markets (CCA) - Note 1 Note 1 - Agrees to Annex 3 Consolidated Performance Summary. 83 Section 9 - Reconciliation Statements Section 9.1.3 - BT Reconciliation Statement MCE (Annex 20) Mean capital employed of BT Markets Consolidated mean capital employed For the year ended 31 March 2012 2012 2011 £m 1,297 2,278 3,575 £m 1,925 2,518 4,443 Goodwill (1,339) (1,357) Derivative financial instruments - assets (1,022) Shareholders’ funds as in the 2012 Annual Report CCA adjustments Adjustments Deferred tax liabilities 1,100 Deferred tax assets (626) Current tax assets (139) Current tax liabilities (626) (461) 221 1,940 7,599 266 9,371 Derivative financial instruments - liabilities 832 296 Other payables 875 831 Minority interests 11 26 2,448 1,830 Closing CCA capital employed at 31 March 15,320 16,052 Opening CCA capital employed at 1 April 16,052 19,724 Total CCA mean capital employed 15,686 17,888 Retirement benefit obligations Residual activities Wholesale residual activity Retail residual activity 1,212 66 Long term loans and other borrowings: Due in less than one year Due in more than one year Markets Access markets Other Wholesale markets Roundings and other adjustments Wholesale markets Retail markets & activities Total CCA mean capital employed 84 2012 2011 £m 11,940 1,485 £m 12,439 1,755 13,425 14,194 1,869 392 1,875 1,819 2,261 3,694 - - - - 15,686 17,888 Section 10 - Openreach Information Section 10 - Openreach Information Section 10 Openreach Information 85 Section 10 - Openreach Information Section 10.1 - Openreach Income Statement 2012 Full service provision Operating Costs Provision/Maintenance Network Support General Support General Management Finance and Billing Accommodation Bad Debts Other Costs Depreciation - Land & Building - Access - Switch and Transmission - Other related Sub total Depreciation Sub total HCA operating costs CCA adjustments Holding loss/(gain) Supplementary depreciation Other adjustments Roundings Total CCA Operating Costs Return Return on mean capital employed Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Revenue (No Discounts) Internal Revenue -service(s) which are also available externally -service(s) provided internally only - e-PPCs - Internal LLU equivalent - Other External Revenue Roundings Total Revenue Wholesale ISDN2 exchange line services Openreach Services (by regulated market) Wholesale analogue exchange line services For the year ended 31 March 2012 £m £m £m £m £m £m £m £m £m 1,568 73 175 0 1,816 445 2,261 ā 2,261 ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā 555 61 130 759 1,505 280 1,785 268 478 377 96 2,123 134 305 759 3,321 725 4,046 1,219 165 123 173 244 13 128 0 10 6 4 8 11 1 11 0 0 9 6 15 23 1 20 0 1 97 46 81 95 5 70 0 4 277 179 277 373 20 229 0 15 12 32 57 113 4 21 0 7 289 211 334 486 24 250 0 22 15 433 39 76 563 2 14 4 4 24 2 12 19 8 41 21 114 8 61 204 40 573 70 149 832 2 67 58 88 215 42 640 128 237 1,047 21 101 182 94 398 63 741 310 331 1,445 1,419 65 116 602 2,202 461 2,663 1,154 3,817 26 191 (110) ā 1 5 (2) ā (3) (1) 17 ā 8 51 (33) 32 246 (128) ā ā (23) (4) 96 ā 9 242 (32) ā 249 73 154 262 11 180 0 (173) (22) (13) 78 ā 268 478 377 1,881 5,265 538 284 488 748 35 430 0 (151) (13) 229 46 ā 1,526 69 129 628 2,352 530 2,882 1,197 4,079 597 65 176 131 969 195 1,164 22 1,186 8.6 % 26.7 % 73.6 % 6.2 % 10.2 % 86 14.3 % 10.7 % 0.9 % 8.9 % Section 10 - Openreach Information Section 10.2 - Openreach Income Statement 2011 Full service provision Operating Costs Provision/Maintenance Network Support General Support General Management Finance and Billing Accommodation Bad Debts Other Costs Depreciation - Land & Building - Access - Switch and Transmission - Other related Sub total Depreciation Sub total HCA operating costs CCA adjustments Holding (gain)/loss Supplementary depreciation Other adjustments Roundings Total CCA Operating Costs Return Return on mean capital employed Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Revenue (No Discounts) Internal Revenue -service(s) which are also available externally -service(s) provided internally only - e-PPCs - Internal LLU equivalent - Other External Revenue Roundings Total Revenue Wholesale ISDN2 exchange line services Openreach Services (by regulated market) Wholesale analogue exchange line services For the year ended 31 March 2011 £m £m £m £m £m £m £m £m £m 1,708 75 195 0 1,978 317 2,295 ā 2,295 ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā ā 570 59 124 636 1,389 237 1,626 322 449 276 83 2,278 134 319 636 3,367 554 3,921 1,130 6 22 45 94 2 17 0 7 18 86 8 34 146 38 563 84 121 806 2 55 62 76 195 40 618 146 197 1,001 19 83 220 91 413 59 701 366 288 1,414 116 474 2,146 388 2,534 1,259 3,793 1 0 17 (15) 41 70 6 5 8 12 0 13 0 (1) 6 6 14 23 1 21 0 1 16 450 49 76 591 2 14 5 4 25 2 13 22 7 44 1,488 68 (2) 5 14 (62) 212 415 ā ā ā 81 37 67 89 4 56 0 (6) (78) 258 516 ā ā 19 5 84 ā (59) 263 600 ā 2,053 85 134 570 2,842 496 3,338 225 49 185 66 525 58 583 2.9 % 18.8 % 67.1 % 4.1 % 5.3 % 87 4.5 % 5.2 % 214 79 131 263 8 191 0 (40) 5,051 250 183 284 427 18 234 0 (56) 157 135 195 303 13 144 0 (50) 256 205 329 521 20 251 0 (49) 322 449 276 1,709 25 (8) 210 ā 1,486 (356) (14.2)% 470 284 460 784 28 442 0 (89) (34) 255 810 ā 4,824 227 1.7 % Section 10 - Openreach Information Section 10.3 - Openreach MCE Statement 2012 For the year ended 31 March 2012 Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Openreach Services (by regulated market) Wholesale analogue exchange line services Full service provision £m £m £m £m £m £m £m £m £m 127 3,286 0 2,979 120 156 298 16 100 0 91 18 6 15 19 12 71 55 10 47 26 223 877 0 757 18 39 247 385 4,275 71 3,882 166 248 586 21 0 424 450 0 252 264 406 4,275 495 4,332 166 500 850 232 166 481 790 25 619 361 638 4,441 976 5,122 191 1,119 1,211 0 0 0 0 0 0 0 0 0 6,966 246 240 2,161 9,613 1,411 11,024 2,674 13,698 33 33 260 774 Non-current Assets Tangible fixed assets: Land & Buildings Access - Copper Access - Fibre Access - Duct Switch and Transmission - Switch - Transmission Other Investments Total Non-current assets Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 163 410 10 20 23 64 58 107 254 601 56 78 310 679 (50) 95 Total Current Assets 573 30 87 165 855 134 989 78 1,067 Payables falling due within one year - Internal - External 0 (512) 0 (25) 0 (78) 0 (173) 0 (788) 0 (166) 0 (954) 0 (295) 0 (1,249) Total Payables falling due within one year (512) (25) (78) (173) (788) (166) (954) (295) (1,249) 61 5 9 67 (32) 35 (217) (182) 7,027 251 249 Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities and charges (89) (6) (9) (8) 2,153 (45) 9,680 (149) 1,379 (22) 11,059 (171) 2,457 (95) 13,516 (266) Roundings Mean capital employed 6,938 245 240 2,108 9,531 1,357 10,888 88 2,362 13,250 Section 10 - Openreach Information Section 10.4 - Openreach MCE Statement 2011 For the year ended 31 March 2011 Wholesale ISDN2 exchange line services Wholesale business ISDN30 exchange line services Wholesale local access Sub Total full SMP services (excluding AISBO) AISBO (up to and including 1Gbit/s) Sub Total full SMP services (including AISBO) Other Openreach Markets & Activities (with no SMP reporting obligations) Total: Openreach Services - by regulated market Openreach Services (by regulated market) Wholesale analogue exchange line services Full service provision £m £m £m £m £m £m £m £m £m 118 3,610 (20) 3,395 144 189 309 15 102 (1) 98 21 7 18 16 11 81 68 12 53 26 160 713 (4) 615 17 32 136 309 4,436 56 4,176 194 281 489 14 0 378 424 0 268 255 323 4,436 434 4,600 194 549 744 206 132 479 931 24 684 387 529 4,568 913 5,531 218 1,233 1,131 Non-current Assets Tangible fixed assets: Land & Buildings Access - Copper Access - Fibre Access - Duct Switch and Transmission - Switch - Transmission Other Investments Total Non-current assets 0 0 0 0 0 0 0 0 0 7,745 260 267 1,669 9,941 1,339 11,280 2,843 14,123 32 32 Current Assets Inventories Receivables - Internal - External 0 0 0 0 0 0 0 206 350 12 17 29 69 58 28 305 464 50 42 355 506 (53) (31) 302 475 Total Current Assets 556 29 98 86 769 92 861 (52) 809 Payables falling due within one year - Internal - External 0 (513) 0 (24) 0 (83) 0 (100) 0 (720) 0 (118) 0 (838) 0 (194) 0 (1,032) Total Payables falling due within one year (513) (24) (83) (100) (720) (118) (838) (194) (1,032) 43 5 15 (14) 49 (26) 23 (246) (223) 7,788 265 282 Net Current Assets/(Payables) Total Assets less Current Payables Provisions for liabilities and charges (75) (5) (8) 1,655 (22) 9,990 (110) 1,313 (12) 11,303 (122) 2,597 (82) 13,900 (204) Roundings Mean capital employed 7,713 260 274 1,633 9,880 1,301 11,181 89 2,515 13,696 Section 10 - Openreach Information Section 10.5 - Reconciliation of Openreach Income Statement 2012 For the year ended 31 March 2012 Notes (per 10.7) Operating Return or Cost Profit before taxation £m £m Revenue £m 5,136 As in the Annual report Reconciliation differences: Use of BT Operate assets Northern Ireland (revenues and returns not included within Openreach) Non-traded costs Other trading differences Total reconciliation differences (b) (c) (e) (d) 129 129 3,776 1,360 (171) 97 73 42 41 171 32 (73) (42) 88 (262) CCA adjustments - 262 Adjustments - - - 5,265 4,079 1,186 Regulatory entity (as per Section 10.1) 90 Section 10 - Openreach Information Section 10.6 - Reconciliation of Openreach Income Statement 2011 For the year ended 31 March 2011 Notes (per 10.7) Operating Return or Cost Profit before taxation £m £m Revenue £m 4,930 As in the Annual Report Reconciliation differences: Use of BT Operate assets Northern Ireland (revenues and returns not included in Openreach) Non-traded costs Other trading differences Total reconciliation differences (b) (c) (e) (d) 120 120 3,675 (181) 99 129 71 118 1,255 181 21 (129) (71) 2 CCA adjustments - 1,031 Adjustments 1 - 1 5,051 4,824 227 Regulatory entity (as per Section 10.1) 91 (1,031) Section 10 - Openreach Information Section 10.7 10.7 -- Openreach Openreach Notes Notes Section 1. Openreach Statements As noted in Section 1.1 - Introduction: Regulation in the UK, on 22 September 2005, BT offered certain undertakings to Ofcom in lieu of a reference under the Enterprise Act 2002 (“the Undertakings”). In accordance with section 5.31 of the Undertakings, with effect from the start of BT’s 2006/07 financial year, BT’s Regulatory Financial Statements need to separately present the financial results of Openreach and include a reconciliation of Openreach’s revenue, operating profit (and other items agreed between BT and Ofcom) with the financial information about Openreach as shown in BT Group plc’s Annual Report. The form, content and basis of preparation of the financial results of Openreach follow, to the fullest extent possible, those used in the preparation of the Current Cost Financial Statements. The Primary Accounting Documents outline the methodologies used to present the financial results of Openreach within the Current Cost Financial Statements for 2012 (Openreach regulatory statement). The reconciliation of that statement to the Openreach segmental financial information as shown in BT Group plc’s Annual Report is shown for the Profit and Loss Account above. BT’s Current Cost Financial Statements have been prepared in accordance with the Final Statements and Notifications imposed on BT by Ofcom, where Ofcom has defined certain markets where BT is deemed to have Significant Market Power (SMP) in the UK. However, the products sold by Openreach do not align directly with these definitions of these economic markets. The Primary Accounting Documents, dated 31 July 2012, show how BT has disaggregated the SMP definitions in order to produce the Openreach regulatory statement and reconciliation of the statement to the Openreach financial information shown in BT Group plc’s Annual Report. • Wholesale Local Access Co-location activity has been excluded. BT charges customers upfront for the cost of equipment and the installation of its exchanges. Revenue is recognised and received in the year of connection but the capitalised costs are depreciated over the life of the asset. The non-matched element between revenue and costs of these items distorts the reported return in the local access market. • Remove the Current Cost Accounting (CCA) Holding Gains and losses from each year, as these items are the change in valuation driven by price effects in the year and can swing significantly in amount and direction from year to year. • Remove Other CCA adjustments, as these items are principally due to methodology changes, where any changes resulting from change or modification to the valuation methodology are taken through the Profit and Loss account. The specific adjustments are not, in general, expected to recur. 3. Reconciling Differences The reconciling differences between the Openreach regulatory statement and the Openreach segmental financial information reported in BT Group plc’s Annual Report fall into the following main categories: (a) Basis of preparation under CCA BT Group plc’s Annual Report has been prepared under the historical cost convention (‘HCA’), modified for the revaluation of certain financial assets and liabilities at fair value. As directed by Ofcom through the Explanatory Statement and Notification, BT’s Current Cost Financial Statements have been prepared on a CCA basis, in accordance with the Primary Accounting Documents and the Detailed Valuation Methods, all of which are annually updated. As such, a reconciliation entry has been made to exclude the aggregated CCA adjustments included within the Openreach regulatory statement. (b) Rental charge to Openreach for use of assets owned by BT Operate Within the Openreach regulatory statement, separate columns are shown for each “Full Openreach market” and the remaining “Part Openreach market” activities have been consolidated into a single column. Within the Openreach segmental financial information reported in BT Group plc’s Annual Report, the results of BT Wholesale include a charge for an appropriate return on capital where assets are owned by BT Operate (e.g. for line cards, electronics and network features) but are used by Openreach. The Openreach regulatory statements do not include this charge, as the basis for attribution of costs and assets to products in the regulatory accounts is actual costs and assets. The Openreach Information includes comparative information for the year ended 31 March 2011 published on 15 September 2011 prepared in accordance with the Primary Accounting Documents with the same date. (c) Results relating to Northern Ireland’s operations 2. Access Markets Openreach Level Review To assess the underlying performance of Openreach's markets on a like for like basis each year it is necessary to adjust for a number of significant one off items which impact the operating profit in one year and not in another. The return shown in these statements for total Openreach before these items was 8.9% for the financial year 2011/12 and 1.7% for the financial year 2010/11 including non-SMP activity and 10.2% in 2011/12 and 5.3% in 2010/11 excluding non-SMP results and Openreach Ethernet services (AISBO market). Such returns are impacted significantly due to changes in the CCA valuation and other accounting policies making it difficult to understand the underlying returns. To allow comparison year on year on a more consistent basis, adjustments should be made for these items. After making these adjustments to Openreach’s markets, for comparability purposes, the return is £861m for 2011/12 and £935m for 2010/11 resulting in a ROCE of 9.3% and 9.7% respectively. The adjustments are as follows: 92 The Current Cost Financial Statements have been prepared in accordance with the Final Statements and Notifications imposed on BT where Ofcom has defined certain markets in which BT is deemed to have SMP in the UK. This definition includes BT’s Northern Ireland operations. The Openreach segmental financial information reported in BT Group plc’s Annual Report excludes BT’s operations in Northern Ireland. Accordingly, the results of the access network element of BT’s Northern Ireland operations form part of the reconciliation. (d) Other Trading Differences The Openreach segmental financial information reported in BT Group plc's Annual Report reflect the internal charges between BT's lines of business rather than the allocation of actual costs and capital employed as shown in the Current Cost Financial Statements. The other trading differences reflect the total of these timing differences across the year. Section 10 - Openreach Information (e) Non-traded costs Non-traded costs are shown separately from the Openreach segmented results in BT Group plc’s Annual Report. They are included as a separate line to enable reconciliation between the accounts. 93 Appendix 1 - Other Information Appendix 1 - Other Information Appendix 1 Other Information 94 Appendix 1 - Other Information Appendix 1.1 - Network Activity Statements (Annex 15) Appendix 1.1.1 - Network Activity Statement - Consolidated 2012 Fully Allocated Cost (£m) Footnotes For the year ended 31 March 2012 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Volume (b) Units Average costs per min/unit on a current cost basis relating to current year SMP Cost Accounting components Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Product management policy & planning Interconnect local end rental 2Mbit/s Interconnect 2Mbit/s connection Interconnect extension circuits (IEC) 2Mbit/s link Customer Sited Interconnect cct (CSI) 2Mbit/s link Interconnect extension circuits (IEC) 2Mbit per km Customer Sited Interconnect cct (CSI) 2Mbit per km In Span Interconnect circuits (ISI) transmission Nominated In Span I/Connect cct (ISI) transmission Intra Building Circuit (IBC) connection Intra Building Circuit (IBC) rental PC rental 2Mbit/s link per km distribution PC rental 2Mbit/s link per km trunk PC rental 34Mbit/s link per km distribution PC rental 34Mbit/s link per km trunk PC rental 140Mbit/s link per km distribution PC rental 140Mbit/s link per km trunk PC rental 622Mbit/s link per km trunk Point of Handover electronics PC rental 64kbit/s link PC rental 2Mbit/s link PC rental 34Mbit/s link PC rental 140Mbit/s link PC rental 64kbit/s link per km transmission 64kbit/s PC link connection cct provision 2Mbit/s and above PC link connection cct provision PC rental 64kbit/s link local end PC rental 34Mbit/s link local end PC rental 140Mbit/s link local end PC rental 2Mbit/s local end copper PC rental 2Mbit/s local end fibre Wholesale & LAN extension services electronics Wholesale & LAN extension services fibre etc Backhaul extension services electronics Backhaul extension services fibre etc Ethernet main links SG & A private circuits SG & A partial private circuits National OA non chargeable (c) 83 76 40 29 18 2 2 2 3 1 2 1 1 1 5 49 16 7 5 7 6 8 3 32 22 2 4 15 1 45 20 10 8 11 113 87 241 7 12 28 6 26 0 (3) (2) 0 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (1) (1) 0 0 2 0 0 0 (1) (1) 0 (4) 0 (8) 0 (1) 6 0 0 0 5 4 0 (13) 0 1 0 0 0 0 0 0 0 0 0 (8) (4) (1) (1) (1) (2) (2) 0 0 0 0 0 (7) 0 0 0 3 1 0 30 0 75 0 5 (17) 0 0 0 85 78 40 21 18 3 2 2 3 1 2 1 1 1 5 41 12 6 4 6 4 6 3 31 21 2 4 10 1 45 20 12 8 11 139 87 308 7 16 17 6 26 0 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (c) Unit of length is 10 kilometres. 95 130 112 49 282 5 5 1 4 6 8 12 2 5 1 10 213 82 28 25 33 33 43 3 39 41 4 8 130 0 10 30 33 19 6 294 143 731 12 38 352 5 21 1 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 13 11 5 27 1 0 0 0 1 1 1 0 0 0 1 21 8 3 2 3 3 4 0 4 4 0 1 13 0 1 3 3 2 1 29 14 71 1 4 34 1 2 0 98 89 45 48 19 3 2 2 4 2 3 1 1 1 6 62 20 9 6 9 7 10 3 35 25 2 5 23 1 46 23 15 10 12 168 101 379 8 20 51 7 28 0 155,994 154,935 124,587 220,117 162,598 14,701 1,808 11,394 14,701 272,146 397,206 7,954 20,300 3,054 72,314 2,216,889 1,516,111 39,625 59,085 21,549 46,375 10,871 2,799,051 256,537 172,077 2,137 1,042 7,603,970 847 11,707 69,187 3,083 1,508 29,684 189,374 132,168 122,631 23,166 15,336 468,781 (a) (a) 62,258 mm mm mm mm mm circuits circuits circuits circuits km km 100m 100m circuits circuits km km km km km km km eq links links links links km circuits circuits le le le le le le le le le fibre km mm 0.063p 0.057p 0.036p 0.022p 0.011p £199.94 £1,275.73 £224.72 £232.37 £6.85 £6.86 £183.35 £45.73 £268.95 £88.90 £28.05 £13.51 £219.30 £110.68 £429.89 £169.50 £929.70 £0.94 £135.32 £147.42 £1,017.25 £4,416.47 £3.04 £1,956.94 £3,948.21 £332.82 £5,076.28 £6,898.44 £378.22 £885.79 £760.74 £3,080.30 £364.09 £1,360.28 £110.38 (a) (a) 0.000p Appendix 1 - Other Information Appendix 1.1.1 - Network Activity Statement - Consolidated 2012 (continued) Fully Allocated Cost (£m) Footnotes For the year ended 31 March 2012 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable rate of return CCA mean capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components Emergency OA (999) non chargeable Wholesale Access specific Routeing & records MDF Hardware jumpering Software jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card Broadband Access Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s 11 3 16 229 0 131 60 608 191 66 47 3 337 109 3 136 19 0 6 56 185 2 12 22 50 9 3 28 123 22 45 4 111 0 5 0 0 32 19 58 5 11 0 2 0 0 0 0 0 23 0 192 0 0 0 0 38 0 0 (4) (1) 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 (25) 0 0 0 0 (2) (1) (5) 0 0 0 0 0 0 0 0 0 (25) 0 (82) 0 0 0 0 (12) 0 0 7 1 0 0 0 0 0 0 0 0 (2) 0 0 0 0 0 1 50 0 (1) 0 0 11 5 0 (1) 0 0 0 11 3 16 229 0 129 60 718 191 66 47 3 363 109 3 139 19 0 6 56 185 2 12 22 50 8 3 28 123 22 45 5 136 0 4 0 0 41 23 53 4 11 0 2 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. 96 0 10 1 6 0 863 4 6,655 11 38 3 10 1,061 6 0 207 36 18 11 219 302 14 96 77 57 49 9 (8) 1 (24) 2 8 239 0 10 0 0 38 57 131 9 61 0 1 9.7 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 8.8 9.7 8.8 9.7 8.8 9.7 9.3 9.6 9.7 8.8 8.8 8.8 8.8 8.8 8.8 8.3 8.8 9.2 8.8 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 9.7 0 1 0 1 0 76 0 586 1 3 0 1 93 1 0 18 3 2 1 20 29 1 8 7 5 4 1 (1) 0 (2) 0 1 23 0 1 0 0 4 6 13 1 6 0 0 11 4 16 230 0 205 60 1,304 192 69 47 4 456 110 3 157 22 2 7 76 214 3 20 29 55 12 4 27 123 20 45 6 159 0 5 0 0 45 29 66 5 17 0 2 73,422 3,268,533 2,653,833 10,769,017 11,223,715 25,110,634 29,616,293 25,110,161 29,616,293 40,883,824 40,769,548 25,387,700 24,905,902 24,335,749 1,140,308 19,398,781 1,140,308 19,398,781 1,140,308 16,065,858 (a) 1,973,980 1,520 12,906 12,906 325,953 (a) (a) (a) (a) (a) 19,398,781 8,207,292 1,140,308 274,731 170,360 154,063 (a) (a) (a) (a) (a) 2,968 1,177 mm trans lines lines lines lines lines lines lines lines lines lines lines lines channels lines channels eq channels lines conns rooms hostels hostels cables lines lines channels mm mm mm ports ports 0.015p £1.29 £6.10 £21.28 £0.00 £8.18 £2.04 £51.94 £6.48 £1.71 £1.17 £0.17 £18.33 £4.51 £2.35 £8.13 £20.47 £0.10 £5.89 £4.74 (a) £1.78 £13,715.36 £2,258.91 £4,224.27 £39.20 (a) (a) (a) (a) (a) £0.24 £19.31 £0.00 0.002p 0.000p 0.000p (a) (a) (a) (a) (a) £129.73 £1,473.64 Appendix 1 - Other Information Appendix 1.1.1 - Network Activity Statement - Consolidated 2012 (continued) Fully Allocated Cost (£m) Footnotes For the year ended 31 March 2012 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are cost accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Applicable CCA mean rate of return capital employed on capital % Total CCA operating costs Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Broadband backhaul circuits (excl Virtual Paths) 21CN Backhaul Link & Length Core/Metro (broadband) Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction SG&A Broadband SG&A Interconnect ISDN30 connections ISDN30 access ISDN30 line cards Access Cards (ISDN30 services) 7 4 20 37 40 42 97 25 4 0 3 5 101 8 0 0 0 (2) (1) (3) (8) 0 0 0 0 0 0 0 0 0 0 (7) (6) 21 (1) 0 0 0 0 0 0 0 7 4 20 28 33 60 88 25 4 0 3 5 101 8 5 3 15 157 162 101 209 0 0 0 43 82 113 2 9.7 9.7 9.7 9.7 9.7 9.7 9.7 0.0 0.0 0.0 9.7 9.7 9.7 9.7 0 0 1 15 16 10 20 0 0 0 4 8 11 0 7 4 21 43 49 70 108 25 4 0 7 13 112 8 (n) (n) (n) (n) SMP Accounting Separation components Residual components Roundings Total 16,565 11,434 4,454,508 1,318,728 (a) 22,352 7,671,109 (a) (a) (a) (a) (a) (a) (a) ports ports usage usage circuits circuits £458.60 £335.65 £4.74 £33.53 (a) £3,152.66 £14.16 (a) (a) (a) (a) (a) (a) (a) (n) (n) (n) (n) 103 2,119 4 6,455 (1) 14 116 213 21 137 n/a n/a 4 4 2,127 889 83 2,210 n/a n/a (2) 3 5 3 3 8 n/a n/a 48 6,697 15,294 1,399 8,096 194 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (n) Accounting Separation components require no costs to be disclosed. 97 Appendix 1 - Other Information Appendix 1.1.2 - Network Activity Statement - Consolidated 2011 Fully Allocated Cost (£m) (h) Footnotes for the year ended 31 March 2011 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are costt accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Volume (b) Units Average costs per min/unit on a current cost basis relating to current year SMP Cost Accounting components Local exchange concentrator Local exchange processor Remote - local transmission link Remote - local transmission length Product management policy & planning Interconnect local end rental 2Mbit Interconnect 2Mbit connection Interconnect extension circuits (IEC) 2Mbit link Customer Sited Interconnect cct (CSI) 2Mbit link Interconnect extension circuits (IEC) 2Mbit per km Customer Sited Interconnect cct (CSI) 2Mbit per km In Span Interconnect circuits (ISI) transmission Nominated In Span I/Connect cct (ISI) transmission Intra Building Circuit (IBC) connection Intra Building Circuit (IBC) rental PC rental 2Mbit link per km distribution PC rental 2Mbit link per km trunk PC rental 34Mbit link per km distribution PC rental 34Mbit link per km trunk PC rental 140Mbit link per km distribution PC rental 140Mbit link per km trunk PC rental 622Mbit link per km trunk Point of Handover electronics PC rental 64Kbit link PC rental 2Mbit link PC rental 34Mbit link PC rental 140Mbit link PC rental 64Kbit link per km transmission 64Kbit PC link connection cct provision 2Mbit and above PC link connection cct provision PC rental 64Kbit link local end PC rental 34Mbit link local end PC rental 140Mbit link local end PC rental 2Mbit local end copper PC rental 2Mbit local end fibre PPC support services Netstream equipment Wholesale & LAN extension services electronics Wholesale & LAN extension services fibre etc Wholesale & LAN extension services BNS Backhaul extension services electronics Backhaul extension services fibre etc Wholesale & LAN extension services BNS electronics (c) (h) (h) (h) (h) (h) 88 87 50 38 21 3 5 3 4 2 2 2 2 1 7 64 22 10 7 9 8 12 4 39 25 3 5 20 1 48 23 12 9 17 117 3 8 42 202 1 6 9 14 (3) (2) 0 5 0 0 0 0 0 0 0 0 0 0 0 (1) (1) (1) 0 0 0 0 0 (1) (1) 0 (1) 2 0 0 0 0 (1) 0 0 0 (2) 0 1 0 0 0 0 7 7 5 27 0 0 0 0 0 1 1 0 1 0 0 15 6 2 2 2 3 4 0 2 0 0 0 12 0 0 0 4 1 0 30 1 0 0 54 1 0 4 0 92 92 55 70 21 3 5 3 4 3 3 2 3 1 7 78 27 11 9 11 11 16 4 40 24 3 4 34 1 48 23 16 9 17 147 4 6 42 257 2 6 13 14 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (c) Unit of length is 10 kilometres. (h) See Section 4 - Basis of Preparation for explanation of restatement. 98 152 139 52 332 9 6 1 5 7 8 12 2 8 1 12 244 96 36 31 38 44 64 4 45 66 5 13 151 0 9 32 46 22 20 389 18 14 79 765 6 10 44 24 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 17 15 6 37 1 1 0 1 1 1 1 0 1 0 1 27 11 4 3 4 5 7 0 5 7 1 1 17 0 1 4 5 2 2 43 2 2 9 84 1 1 5 3 109 107 61 107 22 4 5 4 5 4 4 2 4 1 8 105 38 15 12 15 16 23 4 45 31 4 5 51 1 49 27 21 11 19 190 6 8 51 341 3 7 18 17 175,850 173,172 142,892 257,671 171,360 15,646 1,391 12,149 15,646 302,389 473,292 7,954 30,325 3,214 77,087 2,313,836 1,673,694 42,694 57,684 27,677 67,154 18,780 3,887,906 281,809 210,960 2,849 1,951 8,604,747 1,374 30,718 110,901 4,161 1,157 36,843 234,297 (a) (a) 133,963 122,859 1,259 17,900 9,472 45,255 mm mm mm mm mm circuits circuits circuits circuits km km 100m 100m circuits circuits km km km km km km km eq links links links links km circuits circuits le le le le le le le circuits le le circuits 0.062p 0.062p 0.042p 0.042p 0.013p £243.54 £3,349.01 £296.53 £273.15 £9.78 £9.40 £287.96 £97.57 £357.40 £109.52 £45.32 £22.69 £360.31 £211.53 £537.54 £242.45 £1,231.29 £0.97 £160.16 £148.06 £1,047.11 £3,103.45 £5.95 £1,646.50 £1,583.41 £235.39 £4,928.11 £10,219.28 £510.92 £811.27 (a) (a) £381.37 £2,778.28 £1,922.81 £378.94 £1,918.77 £374.61 Appendix 1 - Other Information Appenidix 1.1.2 - Network Activity Statement - Consolidated 2011 (continued) Fully Allocated Cost (£m) (h) Footnotes for the year ended 31 March 2011 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are costt accounting obligations) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components Ethernet main links SG & A private circuits SG & A partial private circuits National OA non chargeable Emergency OA (999) non chargeable SDSL connections Wholesale Access specific Routeing & records MDF Hardware jumpering Software jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Business PSTN drop maintenance Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections External WLR SG & A Internal WLR SG & A SG & A other access Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service assurance Retail Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card broadband 29 19 48 0 8 0 5 15 238 3 123 59 553 169 69 52 4 363 19 85 4 144 22 1 5 46 261 3 4 1 73 0 26 37 13 2 38 0 98 26 49 8 67 6 0 0 0 0 0 0 0 0 0 23 0 205 0 0 0 0 37 0 0 0 (4) (1) 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 (1) (7) 26 0 0 0 0 0 0 0 0 0 38 0 414 0 (22) 0 0 (32) 0 0 0 12 2 0 0 0 0 0 0 0 0 0 0 0 (1) 0 0 0 0 0 0 8 83 61 19 48 0 8 0 5 15 238 3 184 59 1,172 169 47 52 4 368 19 85 4 152 23 1 5 46 261 3 4 1 73 0 26 37 14 2 38 0 98 26 49 15 143 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (h) See Section 4 - Basis of Preparation for explanation of restatement. 99 322 9 4 1 3 0 16 0 0 0 861 0 7,041 1 34 2 12 1,097 1 3 0 241 42 19 9 206 422 14 2 1 84 1 70 77 69 4 (4) 0 5 (14) 5 23 174 11.0 11.0 11.0 11.0 11.0 11.0 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.1 11.0 10.1 11.0 10.1 11.0 10.5 11.0 11.1 11.0 11.0 11.0 10.1 10.1 10.1 10.1 10.1 10.1 10.1 10.5 10.1 10.2 10.1 11.0 35 1 0 0 0 0 2 0 0 0 87 0 711 0 3 0 1 111 0 0 0 24 5 2 1 22 46 2 0 0 9 0 7 8 7 0 0 0 0 (1) 0 2 19 96 20 48 0 8 0 7 15 238 3 271 59 1,883 169 50 52 5 479 19 85 4 176 28 3 6 68 307 5 4 1 82 0 33 45 21 2 38 0 98 25 49 17 162 415,633 (a) (a) 66,808 80,117 2,926 4,660,136 2,292,170 9,841,401 10,003,026 25,089,941 29,569,469 25,089,941 29,569,469 40,092,933 39,926,931 23,562,145 24,995,266 5,313,408 19,110,988 1,141,741 20,691,709 1,141,741 289,565 1,141,741 23,087,063 (a) 2,015,836 (a) (a) (a) 1,527 12,845 12,845 41,134 (a) (a) (a) (a) (a) (a) 20,691,709 7,948,112 fibre km mm mm conns trans lines lines lines lines lines lines lines lines lines lines lines lines lines channels lines channels eq channels lines conns rooms hostels hostels cables lines lines £230.30 (a) (a) 0.001p 0.010p £0.51 £1.47 £6.74 £24.22 £0.33 £10.83 £1.98 £75.05 £5.71 £1.25 £1.30 £0.21 £19.17 £3.63 £4.45 £3.40 £8.51 £23.77 £8.62 £5.97 £2.92 (a) £2.29 (a) (a) (a) £56.14 £2,564.75 £3,477.28 £496.95 (a) (a) (a) (a) (a) (a) £0.84 £20.48 Appendix 1 - Other Information Appendix 1.1.2 - Network Activity Statement - Consolidated 2011 (continued) Footnotes for the year ended 31 March 2011 Network Activity Statement - Consolidated (this is a consolidation of all markets where there are costt accounting obligations) Fully Allocated Cost (£m) (h) HCA operating cost Supplementary depreciation Holding gain and other CCA adjustments Total CCA operating costs Applicable CCA mean rate of return capital employed on capital % Capital costs Total of operating costs and capital costs relating to current year Average costs per unit on a current cost basis relating to current year Volume (b) SMP Cost Accounting components Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit ATM customer interface 34Mbit ATM customer interface > 155Mbit ATM network interface ATM network switching Inter ATM transmissions Internal LLU Tie Cables Broadband backhaul circuits (excl Virtual Paths) Special Fault Investigation MSAN-BRAS Broadband Link Core/Metro (broadband) Geographic broadband adjustments Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction Main exchange switching ISDN30 connections ISDN30 access ISDN30 line cards Access Cards (ISDN30 services) 0 8 0 0 16 23 74 12 16 1 3 12 6 36 37 9 47 72 74 102 0 31 5 0 3 4 0 0 0 0 (1) (1) (3) (1) 0 0 0 0 0 0 (2) 1 (3) 0 (6) (5) 0 0 0 0 0 0 0 3 0 0 9 12 29 4 0 0 0 0 0 0 8 (1) 8 0 70 38 0 0 0 0 0 0 0 11 0 0 24 34 100 15 16 1 3 12 6 36 43 9 52 72 138 135 0 31 5 0 3 4 0 18 0 0 22 65 171 25 61 0 2 7 4 29 144 47 154 (2) 201 224 0 0 0 0 0 0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 11.0 10.1 11.0 11.0 11.0 11.2 0.0 0.0 0.0 0.0 0.0 0.0 0 2 0 0 2 7 19 3 7 0 0 1 0 3 16 5 17 0 22 25 0 0 0 0 0 0 0 13 0 0 26 41 119 18 23 1 3 13 6 39 59 14 69 72 160 160 0 31 5 0 3 4 (n) (n) (n) (n) (n) SMP Accounting Separation components Residual components (h) Roundings Total 1,141,741 1,559,624 810,969 816,356 (a) (a) (a) (a) (a) 4,077 1,452 17,564 12,374 4,246,569 1,157,155 7,936,433 100 425,115 4,854,652 4,854,652 (a) (a) (a) (a) (a) (a) channels mm mm mm ports ports ports ports usage usage cables circuits misc circuits circuits £0.01 0.001p 0.000p 0.000p (a) (a) (a) (a) (a) £160.14 £2,124.10 £699.15 £490.19 £9.27 £50.85 £1.80 £692,509.31 £0.02 £32.97 £33.07 (a) (a) (a) (a) (a) (a) (n) (n) (n) (n) (n) 0 16 138 293 32 170 n/a n/a 2,412 122 (1) 70 2,481 683 74 2,555 n/a n/a 0 (2) 2 0 3 2 2 n/a n/a 988 8,187 16,069 1,680 9,867 6,969 230 (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (h) See Section 4 - Basis of Preparation for explanation of restatement. (n) Accounting Separation components require no costs to be disclosed. 100 Appendix 1 - Other Information Appendix 1.2 - Calculation of FAC based on component costs and usage factors (Annex 16) Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 For the year ended 31 March 2012 £ £ Wholesale Access specific £/trans 1.29 1.29 1.29 1.29 0.66 0.66 Routeing & records £/line 6.10 6.09 6.09 6.09 4.67 4.67 6.09 MDF Hardware jumpering £/line 21.28 21.34 21.34 21.34 10.87 10.87 30.57 Software jumpering £/line 0.00 E side copper capital £/line 8.18 8.18 8.18 8.18 8.18 0.64 4.10 £ £ £ £ £ £ 4.10 25.45 £/line 2.04 2.04 2.04 2.45 2.45 1.75 1.75 2.54 £/line 51.94 51.94 51.94 51.95 51.95 26.04 26.04 51.90 D side copper current £/line 6.48 6.48 6.48 7.78 7.78 5.56 5.55 8.08 1.17 Local exchanges general frames capital £/line 1.71 1.71 1.71 1.71 1.71 0.43 0.43 3.41 1.71 1.17 Local exchanges general frames current £/line 1.17 1.17 1.17 1.17 1.17 0.29 0.29 2.34 PSTN line test equipment £/line 0.17 0.17 0.17 0.17 0.17 0.14 0.14 0.17 Dropwire capital & PSTN NTE £/line 18.33 18.33 18.33 18.33 18.33 9.19 9.19 18.31 Residential PSTN drop maintenance £/line 4.51 4.51 4.51 4.51 4.51 ISDN2 drop maintenance £/channel 2.35 2.35 2.35 PSTN line cards £/line 8.13 8.13 8.13 8.13 8.13 20.46 20.47 0.10 0.10 0.10 0.10 5.89 5.89 20.47 £/eq 0.10 £/channel 5.89 Broadband line testing systems £/line 4.74 ADSL connections £/conn 1.78 Local Loop Unbundling room build £/room 13,715.36 Local Loop Unbundling hostel rentals £/hostel rental 2,258.91 2,258.95 Local Loop Unbundling hostel rentals power & vent £/hostel rental 4,224.27 4,224.35 Local Loop Unbundling tie cables £/cable Combi Card voice £/line 0.24 Access Cards (ISDN2 services) £/channel 0.00 19.97 0.16 3.04 MPF Ceases MPF Buk Migrations MPF Single Migrations SMPF Ceases SMPF Bulk Migrations £ £ 7.03 30.83 19.99 6.86 8.47 0.49 0.13 0.05 0.26 0.24 0.06 3.04 3.04 3.04 3.04 3.04 0.16 0.16 0.16 0.16 0.16 0.16 33.60 23.30 10.28 34.29 23.43 10.12 0.86 13,715.36 39.20 39.20 0.24 Service Centres - Assurance (q) % £45m Sales product management (q) % £20m 0.10 0.10 0.10 Service Centres - Provision (q) % £123m 10.13 10.13 10.13 Directories (q) % £27m Local Loop Unbundling systems development (q) % £4m DSLAM capital/maintenance (q) % £214m Fully Allocated Costs (£) 0.49 £ 4.51 ISDN2 NTE 0.49 30.24 £ 0.37 Pair gain 0.49 £ 8.17 D side copper capital £/channel £ 0.64 E side copper current ISDN2 line cards SMPF Single Migrations £ SMPF Rentals £ SMPF New Provides £ MPF Tie Cables £ MPF Hostel Rentals £ Unit (d) MPF Room Build Wholesale ISDN2 external service connections £ Components MPF Rentals Wholesale ISDN2 internal service connections £ MPF New Provides Wholesale premium analogue external service rentals £ Wholesale ISDN2 external service transfers Wholesale premium analogue internal service rentals £ Wholesale ISDN2 internal service transfers Wholesale basic analogue external service rentals £ Wholesale local access Wholesale ISDN2 external service rentals Wholesale basic analogue internal service rentals £ Wholesale ISDN2 internal service rentals Wholesale premium and basic analogue external service connections £ Wholesale ISDN2 exchange line services Wholesale premium analogue internal service connections Fully Allocated Cost (£) Wholesale basic analogue internal service connections Average cost per unit (from annex 15) Wholesale analogue exchange line services 0.24 0.24 0.24 0.74 0.74 0.74 0.74 0.21 0.21 0.22 0.22 1.43 1.43 1.43 1.43 0.45 0.45 10.35 10.35 0.75 0.75 0.41 0.41 2.46 0.02 0.02 0.33 10.08 10.08 3.07 0.23 37.58 2.46 2.48 13.34 0.19 0.16 3.08 3.07 3.07 0.44 0.06 0.16 0.16 0.17 0.16 0.16 0.16 0.16 40.22 110.75 13,756.18 6,499.26 45.11 28.84 7.25 1.31 38.95 38.95 38.95 105.87 105.87 107.60 107.60 27.00 27.00 77.36 77.36 10.74 (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ ho ostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per p equipment units; £/le = £ per local end; £/conn = £ per connection; £/chann nel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. 101 10.74 Appendix 1 - Other Information Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 (continued) For the year ended 31 March 2012 £ External Netstream 16 LL 2Mbit/s connections £ Radio Backhaul Service - 2 Mbit/s connections Partial and Private Circuits 2Mbit/s connections £ Partial and Private Circuits 2Mbit/s - local end Radio Backhaul Service - sub 2 Mbit/s connections £ Partial and Private Circuits 2Mbit/s distribution Partial and Private Circuits 64kbit/s local end £ Partial and Private Circuits 2Mbit/s - link Partial and Private Circuits 64kbit/s trunk £ £ £ £ £ Unit (d) PC rental 2Mbit/s link per km distribution £/km 28.05 PC rental 64kbit/s link £/link 135.32 PC rental 2Mbit/s link £/link 28.19 135.58 146.61 147.42 PC rental 64kbit/s link per km transmission £/km 64kbit/s PC link connection cct provision (y) £/circuit 1,956.94 £/circuit 3,948.21 2Mbit/s and above PC link connection cct provision £ Partial and Private Circuits 64kbit/s distribution £ Components Partial and Private Circuits 64kbit/s - link Fully Allocated Cost (£) Partial and Private Circuits 64kbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) 3.04 3.04 3.06 1,738.14 3,257.16 3,948.05 3,948.72 3,939.55 331.55 PC rental 64kbit/s link local end £/le 332.82 PC rental 2Mbit/s local end copper £/le 378.22 PC rental 2Mbit/s local end fibre £/le 885.79 E side copper capital £/line 8.18 8.20 E side copper current £/line 2.04 2.05 0.18 D side copper capital £/line 51.94 52.10 12.36 D side copper current £/line 6.48 6.50 0.57 Local exchanges general frames capital £/line 1.71 1.71 Edge Ethernet ports (q) % Core/Metro connectivity (q) % 39.99 655.43 1.95 0.41 1.96 £5m 36.57 £66m MSAN-METRO Connectivity Link (q) % £29m 50.03 (0.01) SG & A partial private circuits (q) % £28m 21.40 5.70 0.07 0.18 22.01 21.11 72.79 17.11 2.06 27.89 77.78 25.80 SG & A private circuits (q) % £7m 5.32 1.43 0.02 0.05 5.25 4.94 17.81 4.21 0.51 6.86 18.23 6.65 1,764.86 142.71 3.13 3.29 429.37 3,283.21 4,038.65 256.49 30.75 Fully Allocated Costs (£) 745.64 4,044.73 3,972.00 (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per p equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. (y) Unit costs calculated as a weighted average of the 64kbit PC link connection cct provision & 64kbit PC link connection cct rearrangements. 102 Appendix 1 - Other Information Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 (continued) For the year ended 31 March 2012 Components £/km 13.51 PC rental 34Mbit/s link per km distribution £/km 219.30 £/km Partial and Private Circuits 140/155Mbit/s distribution Partial and Private Circuits 140/155Mbit/s local end £ £ £ £/km 429.89 PC rental 140Mbit/s link per km trunk £/km 169.50 PC rental 622Mbit/s link per km trunk £/km 929.70 PC rental 34Mbit/s link £/link 1,017.25 £ £ £ £/link 13.59 219.30 110.19 429.94 167.39 929.70 1,017.21 4,327.44 4,416.47 3,947.26 3,948.85 2Mbit/s and above PC link connection cct provision £/circuit 3,948.21 PC rental 34Mbit/s link local end £/le 5,076.28 PC rental 140Mbit/s link local end £/le 6,898.44 Edge Ethernet ports (q) % £5m 33.36 137.37 Core/Metro connectivity (q) % £66m 621.61 2,559.58 850.60 4,984.90 6,863.39 (0.22) MSAN-METRO Connectivity Link (q) % £29m Access Cards (other services) (q) % £45m SG & A partial private circuits (q) % £28m 68.84 121.72 19.04 109.38 SG & A private circuits (q) % £7m 16.33 30.25 4.76 27.32 Fully Allocated Costs (£) £ Partial and Private circuits 622Mbit/s trunk Partial and Private Circuits 140/155Mbit/s link £ Partial and Private circuits 140/155Mbit/s trunk Partial and Private Circuits 140/155Mbit/s connections £ Partial and Private circuits 34/45Mbit/s trunk Partial and Private Circuits 34/45Mbit/s local end £ Partial and Private circuits 2Mbit/s - trunk Partial and Private Circuits 34/45Mbit/s distribution £ 110.68 PC rental 140Mbit/s link per km distribution PC rental 140Mbit/s link £ Wholesale trunk segments Unit (d) PC rental 2Mbit/s link per km trunk PC rental 34Mbit/s link per km trunk Partial and Private Circuits 34/45Mbit/s link Fully Allocated Cost (£) Partial and Private Circuits 34/45Mbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric Traditional interface symmetric broadband origination (above broadband origination (above 8Mbit/s up to and including 45Mbit/s up to and including 45Mbit/s) 155Mbit/s) 3,502.45 (0.92) 77.46 341.91 16.84 378.96 18.92 87.11 4.30 96.75 450.16 7,339.10 (0.22) (0.92) (4.07) 1.69 14.75 7.94 23.70 0.43 3.66 2.00 5.65 15.71 128.38 176.41 954.98 913.06 4,032.43 2,674.75 242.88 6,034.66 4,045.23 10,955.86 (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m m = £ per 100 metres; £/trans = £ per transa action; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per p equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. 103 Appendix 1 - Other Information Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 (continued) For the year ended 31 March 2012 ppm Components ppm ppm ppm 0.063 0.073 0.060 0.081 Local exchange processor ppm 0.057 0.067 0.055 0.073 0.036 0.034 0.028 0.037 Remote - local transmission length ppm (per 10km) 0.022 0.036 0.030 0.040 Product management policy & planning ppm 0.011 National OA non chargeable ppm 0.000 Emergency OA (999) non chargeable ppm 0.015 0.015 0.015 0.015 Core/Metro (voice) ppm 0.002 0.004 0.003 ppm 0.009 0.238 Border gateway & signalling firewall ppm 0.000 MSAN-POSI Voice Link ppm 0.000 iNode (call set up and features) (q) % £17m Edge Ethernet ports (q) % £5m Fully Allocated Costs (ppm) ppm ppm ppm ppm Retail Sticks ppm Internal Wholesale call termination local exchange stick (ISDN) Internal Wholesale call termination local exchange segment (ISDN) Call Termination basket Wholesale call termination local exchange segment Internal Wholesale call origination local exchange Stick (ISDN) Internal Wholesale call origination local exchange Stick Internal and External Wholesale PPP ppm Retail Sticks ppm Unit (d) Local exchange concentrator Remote - local transmission link PPP Basket Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal and External Wholesale call originating local exchange segment (incl Operator Assistance) Fully Allocated Cost (£) Internal and External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) Average cost per unit (from annex 15) Call Origination Basket (ad) Fixed call termination Internal Wholesale call termination local exchange stick Call origination on fixed public narrowband networks 0.063 0.085 0.062 0.083 0.056 0.075 0.063 0.085 0.029 0.039 0.028 0.038 0.029 0.039 0.031 0.042 0.030 0.041 0.031 0.042 0.004 0.003 0.004 0.003 0.004 0.003 0.004 0.007 0.009 0.007 0.010 0.007 0.010 0.007 0.010 0.198 0.259 0.133 0.180 0.186 0.251 0.133 0.180 0.011 0.011 (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ p per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. (ad) Does not include the service Wholesale Call originating local exchange segment (ISDN) (excl . Operator Assistance) due to immaterial volumes. 104 Appendix 1 - Other Information Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 (continued) For the year ended 31 March 2012 Technical areas (Interconnect Circuits) Unit (d) Interconnect local end rental 2Mbit/s £/circuit 199.94 Interconnect 2Mbit/s connection £/circuit 1,275.73 Interconnect extension circuits (IEC) 2Mbit/s link £/circuit 224.72 Customer Sited Interconnect cct (CSI) 2Mbit/s link £/circuit 232.37 Interconnect extension circuits (IEC) 2Mbit per km £/km £/km In Span Interconnect circuits (ISI) transmission £/100m 183.35 Nominated In Span I/Connect cct (ISI) transmission £/100m 45.73 Intra Building Circuit (IBC) connection £/circuit 268.95 Intra Building Circuit (IBC) rental £/circuit 88.90 £ £ £ £ External 3rd Party POH Rentals 155Mbit/s External 3rd Party POH Rentals 64kbit/s £ External 3rd Party POH Rentals 34/45Mbit/s £ External 3rd Party POH Rentals 2Mbit/s CLZ £ External 3rd Party POH Rentals 2Mbit/s non CLZ £ In Span Handover rentals £ In Span Handover connections £ Customer Sited Handover rentals £ Customer Sited Handover connections Internal Wholesale intra-building circuits rentals £ Internal Wholesale standard CSI rentals per km £ Internal Wholesale standard CSI rentals fixed £ External Wholesale rearrangements External Nominated ISI - per km £ External Wholesale ISI rentals £ Internal Interconnect 199.94 £ 199.94 1,293.81 211.00 854.02 224.72 232.37 232.37 6.85 6.85 Customer Sited Interconnect cct (CSI) 2Mbit per km £ External Wholesale intra-building circuits rentals £ In span Interconnect External Wholesale intra-building circuits connections £ External Wholesale IEC rentals - per km £ External Wholesale IEC rentals - fixed £ In Span Interconnect with Interconnect Extension Circuit (end to end circuit) External Wholesale IEC connections External Wholesale standard CSI rentals per km £ Components External Wholesale standard CSI rentals fixed Fully Allocated Cost (£) (h) External Wholesale standard CSI connections Average cost per unit (from annex 15) Customer Sited Interconnect (end to end circuit) Technical Areas (Point of Handover) 6.86 6.86 6.86 183.35 45.73 268.95 268.95 88.90 268.95 88.90 88.90 88.90 Point of Handover electronics £/eq PC rental 64kbit/s link local end £/le 332.82 0.94 PC rental 34Mbit/s link local end £/le 5,076.28 PC rental 140Mbit/s link local end £/le 6,898.44 PC rental 2Mbit/s local end copper £/le 378.22 14.85 PC rental 2Mbit/s local end fibre £/le 885.79 145.49 173.12 1,690.96 3,421.42 2,286.00 361.92 61.44 1,072.45 1,201.98 SG&A Interconnect (q) % £8m SG & A partial private circuits (q) % £28m 106.59 47.17 74.00 22.81 2.24 2.25 2.87 27.46 102.12 SG & A private circuits (q) % £7m 25.43 11.26 18.00 5.44 0.51 0.48 0.63 5.47 20.31 103.60 1,822.98 3,479.85 2,378.00 390.17 64.19 163.07 Fully Allocated Costs (£) 283.44 1,846.20 189.39 710.60 3.61 10.47 153.31 633.26 92.73 406.35 3.61 10.46 127.95 396.90 14.70 103.60 10.88 183.35 56.61 65.35 919.37 174.68 606.99 (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per p equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. 105 3.61 10.47 14.70 176.62 1,105.38 1,324.41 Appendix 1 - Other Information Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 (continued) For the year ended 31 March 2012 Components Unit (d) Wholesale & LAN extension services electronics Ethernet Access Direct 10Mbit/s rental Internal Ethernet Access Direct 10Mbit/s rental External Ethernet Access Direct 100Mbit/s rental Internal Ethernet Access Direct 100Mbit/s rental External Ethernet Access Direct 1000Mbit/s rental Internal Ethernet Access Direct 1000Mbit/s rental External Ethernet Access Direct 10Mbit/s connection - Internal Ethernet Access Direct 10Mbit/s connection - External Ethernet Access Direct 100Mbit/s connection - Internal Ethernet Access Direct 100Mbit/s connection - External Ethernet Access Direct 1000Mbit/s connection - Internal Ethernet Access Direct 1000Mbit/s connection - External £ £ £ £ £ £ £ £ £ £ £ £ £ £ 356.70 368.93 981.76 722.29 722.29 722.29 916.05 21.56 20.68 24.44 23.52 38.08 38.10 170.29 2,275.32 2,662.14 2,375.19 2,550.97 3,107.54 3,177.75 340.58 340.58 340.58 340.58 340.58 340.58 £/le 760.74 Wholesale & LAN extension services fibre etc £/le 3,080.30 Backhaul extension services electronics £/le 364.09 966.82 Backhaul extension services fibre etc £/le 1,360.28 1,583.22 Ethernet main links £/fibre km 21CN Backhaul Link & Length £/circuit MSAN-METRO Connectivity Link (q) % £29m Access Cards (other services) (q) % £45m 9.40 94.01 940.13 940.13 18.80 18.80 188.03 1,732.80 1,768.74 1,808.15 722.29 916.05 340.58 8,528.31 55.67 51.23 7.01 188.03 1,880.26 1,880.26 £45m 37.27 37.27 37.27 37.27 74.53 74.53 74.53 74.53 74.53 74.53 % £20m 21.23 28.05 73.47 10.82 13.69 15.36 15.44 16.26 54.04 50.51 % £123m Fully Allocated Costs (£) 314.26 £ 110.36 3,152.66 Service Centres - Provision (q) % £ 110.38 Sales product management (q) Service Centres - Assurance (q) £ Main link rental charges Backhaul extension services 1000Mbit/s rentals external £ Ethernet Backhaul Direct connections external Wholesale extension services 1000Mbit/s rentals £ Ethernet Backhaul Direct rentals extenal Wholesale extension services 100Mbit/s rentals Fully Allocated Cost (£) (g) Wholesale extension services 10Mbit/s rentals Average cost per unit (from annex 15) Alternative interface symmetric broadband origination (up to and including 1Gbit/s) 74.53 8.47 8.29 10.59 10.38 20.53 21.07 1,210.26 1,210.26 1,210.26 1,210.26 1,210.26 1,210.26 24.55 14.10 2,157.40 2,297.00 3,840.78 3,708.55 3,104.63 3,493.12 3,375.48 3,552.08 6,032.42 6,099.10 1,580.87 1,579.81 1,585.87 1,584.74 1,609.45 1,610.01 8,941.65 1,620.61 m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £ £/ hostel rental = £ per hostel rental; % = % utilisation; (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m hannel = £ per channel; £/fibre km = £ per fibre km. £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per p equipment units; £/le = £ per local end; £/conn = £ per connection; £/ch (g) See Section 4.2.1 for improved disclosure of services in the AISBO market. (q) This is the total cost not unit cost for this component. 106 1.06 1,210.26 169.66 Appendix 1 - Other Information Appendix 1.2.1 - Calculation of FAC based on component costs and usage factors 2012 (continued) For the year ended 31 March 2012 Components £ £ £ £ £ £ External IPstream Connect Bandwidth Mkt 2 £ Internal IPstream Connect Bandwidth Mkt 2 External IPstream Connect End user access Rentals Mkt 2 £ External Datastream Virtual Paths Mkt 2 Internal IPstream Connect End user access Rentals Mkt 2 £ External Datastream End user access Rentals Mkt 2 £ External end user access connections Mkt 2 £ Internal End user access connections Mkt 2 External IPstream Connect End user access Rentals Mkt 1 £ External IPstream Connect Bandwidth Mkt 1 Internal IPstream Connect End user access Rentals Mkt 1 £ Wholesale broadband access market 2 - 2 to 3 principal operators Internal IPstream Connect Bandwidth Mkt 1 External Datastream End user access Rentals Mkt 1 £ External Datastream Virtual Paths Mkt 1 External end user access connections Mkt 1 Fully Allocated Cost (£) Internal End user access connections Mkt 1 Average cost per unit (from annex 15) Wholesale broadband access market 1 - BT only operator £ £ Unit (d) Broadband line testing systems £/line 4.74 ADSL connections £/conn 1.78 Combi Card Broadband Access £/line 19.31 ATM customer interface 2Mbit/s £/port 129.73 ATM customer interface 34Mbit/s £/port 1,473.64 0.46 0.13 0.13 ATM customer interface > 155Mbit/s £/port 458.60 12.77 1.71 1.70 ATM network interface £/port 335.65 7.39 0.56 0.56 6.50 0.65 0.60 ATM network switching £/use 4.74 27.87 3.80 3.77 21.56 2.85 2.63 2.12 1.79 2.05 2.04 1.79 1.79 19.31 19.31 19.31 0.01 0.02 2.12 2.05 2.04 19.31 19.31 19.31 1.79 0.02 9.89 0.09 0.08 1.29 1.19 Inter ATM transmissions £/use 33.53 83.78 8.99 8.93 70.86 9.62 8.89 Core/Metro (broadband) £/circuit 14.16 13.53 13.53 13.53 13.53 13.53 13.53 SG&A Broadband (q) % £112m 94.33 11.02 11.24 94.33 11.97 12.11 Broadband backhaul circuits (excl Virtual Paths) (q) % £49m 128.82 15.83 15.73 67.39 9.02 8.33 Edge Ethernet ports (q) % £5m 0.51 0.51 0.51 0.51 0.51 0.51 DSLAM capital/maintenance (q) % £214m EOI Notional Creditors (ap) Fully Allocated Costs (£) 3.50 3.50 7.58 6.73 6.63 3.50 3.50 7.58 6.76 6.68 23.92 34.69 35.07 62.58 29.53 29.67 (0.30) (0.30) (0.22) (0.23) (0.24) (0.06) (0.05) (0.06) (0.30) (0.30) (0.22) (0.23) (0.24) (0.07) (0.06) (0.07) 4.99 4.99 52.71 62.55 62.81 369.41 56.05 56.06 4.99 4.99 91.37 57.42 57.46 284.50 49.47 47.80 (d) ppm = pence per minute; £/2Mbit cct = £ per 2Mbit/s circuit; £/km = £ per kilometre; £/100m m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel ren ntal = £ per hostel rental; % = % utilisation; p equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per (ap) Reduction in FAC due to notional creditor generated by the EOI charge from Openreach to WBA W markets 107 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 For the year ended 31 March 2011 Components Wholesale Access specific £ £ £ £ £ £ £ £/trans 1.47 1.47 1.47 1.47 1.47 1.47 0.73 0.73 0.73 £ 28.85 34.29 22.59 0.33 0.33 0.33 0.19 0.19 0.07 0.18 0.15 1.92 1.92 0.09 37.00 MPF Ceases MPF Buk Migrations MPF Single Migrations SMPF Ceases £ £ £ £ 6.42 34.97 22.59 5.65 0.12 0.33 0.33 0.05 0.05 0.09 0.08 0.02 1.92 1.92 1.92 1.92 0.09 0.03 0.09 0.09 0.01 25.27 8.61 37.40 25.01 7.65 0.73 £/line 6.74 6.73 6.73 6.73 5.15 5.19 6.76 MDF Hardware jumpering £/line 24.22 24.22 24.22 24.22 12.11 12.11 34.70 0.33 0.33 0.33 0.16 0.16 0.33 0.16 0.16 0.33 Software jumpering £/line 0.33 E side copper capital £/line 10.83 10.75 10.75 10.75 10.75 5.41 5.41 10.83 E side copper current £/line 1.98 1.98 1.98 2.38 2.38 1.76 1.47 2.47 D side copper capital £/line 75.05 74.51 74.51 74.51 74.51 37.53 37.53 75.05 D side copper current £/line 5.71 5.71 5.71 6.85 6.85 5.08 4.23 7.12 1.03 Local exchanges general frames capital £/line 1.25 1.25 1.25 1.25 1.25 0.31 0.31 2.49 1.25 Local exchanges general frames current £/line 1.30 1.30 1.30 1.30 1.30 0.33 0.33 2.60 1.30 PSTN line test equipment £/line 0.21 0.25 0.21 0.21 0.21 0.17 0.17 £/line 19.17 19.17 19.17 19.17 19.17 9.58 9.58 3.63 3.63 4.45 4.45 3.40 3.40 8.51 8.51 8.51 8.51 23.77 23.77 0.10 0.10 0.17 0.17 5.97 5.97 Business PSTN drop maintenance £/line 3.63 Residential PSTN drop maintenance £/line 4.45 ISDN2 drop maintenance £/channel 3.40 PSTN line cards £/line 8.51 ISDN2 line cards £/channel Pair gain £/eq 8.62 ISDN2 NTE £/channel 5.97 Broadband line testing systems £/line 2.92 £/conn 2.29 Local Loop Unbundling room build £/room 56.14 Local Loop Unbundling hostel rentals £/hostel rental 2,564.75 Local Loop Unbundling hostel rentals power & vent £/hostel rental 3,477.28 Local Loop Unbundling tie cables £/cable Combi Card voice £/line £/channel 19.17 3.31 3.32 0.19 56.14 2,564.75 3,477.28 496.95 496.95 0.84 0.84 0.84 0.84 0.84 0.01 Service Centres - Assurance (q) % £49m Sales product management (q) % £25m 0.11 0.11 0.11 Service Centres - Provision (q) % £98m 8.00 8.00 8.00 Service assurance Retail (q) % 1.29 1.29 1.29 1.29 0.20 0.20 0.22 0.22 0.01 0.01 1.00 1.00 7.92 7.92 8.13 8.18 1.29 1.29 0.92 0.92 0.87 0.05 0.05 0.15 7.94 7.93 1.96 0.33 115.36 0.87 0.87 17.96 2.16 3.73 0.87 0.18 0.07 1.95 - Directories (q) % £38m Local Loop Unbundling systems development (q) % £2m Internal WLR SG & A (q) % £1m External WLR SG & A (q) % £4m DSLAM capital/maintenance (q) % £307m Fully Allocated Costs (£) 0.36 4.45 23.77 ADSL connections Access Cards (ISDN2 services) SMPF Bulk Migrations £ Unit (d) Routeing & records Dropwire capital & PSTN NTE SMPF Single Migrations SMPF Rentals £ SMPF New Provides £ MPF Tie Cables £ MPF Hostel Rentals £ MPF Room Build £ MPF Rentals Wholesale ISDN2 external service transfers £ MPF New Provides Wholesale ISDN2 internal service transfers £ Wholesale ISDN2 external service rentals £ Wholesale ISDN2 internal service rentals £ Wholesale ISDN2 external service connections £ Wholesale local access Wholesale ISDN2 internal service connections £ Wholesale premium and basic analogue external service transfers Wholesale premium analogue external service rentals £ Wholesale ISDN2 exchange line services Wholesale premium and basic analogue internal service transfers Wholesale premium analogue internal service rentals £ Wholesale basic analogue external service rentals £ Wholesale basic analogue internal service rentals £ Wholesale premium and basic analogue external service connections Wholesale premium analogue internal service connections Fully Allocated Cost (£) Wholesale basic analogue internal service connections Average cost per unit (from annex 15) Wholesale analogue exchange line services 1.83 1.83 1.83 1.83 0.09 0.06 2.32 0.63 0.06 0.09 0.13 0.29 0.11 0.01 0.02 1.95 40.86 40.86 40.86 132.14 132.10 132.91 132.91 9.40 9.73 27.57 27.48 95.52 94.39 (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilom metre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link k; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. 108 8.88 8.89 43.99 128.75 177.55 6,061.49 500.04 31.59 10.28 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 (continued) For the year ended 31 March 2011 Components Unit (d) PC rental 2Mbit link per km distribution £/km Partial and Private Circuits 64Kbit/s - link Partial and Private Circuits 64Kbit/s - distribution Partial and Private Circuits 64Kbit/s - trunk Partial and Private Circuits 64Kbit/s - local end Radio Backhaul Service sub 2 Mbit/s connections Partial and Private Circuits 2Mbit/s - connections Partial and Private Circuits 2Mbit/s - link Partial and Private Circuits 2Mbit/s - distribution Partial and Private Circuits 2Mbit/s - local end Radio Backhaul Service - 2 Mbit/s connections External Netstream 16 LL 2Mbit/s connections Fully Allocated Cost (£) Partial and Private Circuits 64Kbit/s - connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) £ £ £ £ £ £ £ £ £ £ £ £ 45.32 PC rental 2Mbit link per km trunk £/km 22.69 PC rental 64Kbit link £/link 160.16 PC rental 2Mbit link £/link 148.06 PC rental 64Kbit link per km transmission £/km 5.95 45.32 160.16 148.06 5.95 5.97 1,646.50 1,646.50 64Kbit PC link connection cct provision (y) £/circuit 1,646.50 2Mbit and above PC link connection cct provision £/circuit 1,583.41 PC rental 64Kbit link local end £/le 235.39 PC rental 2Mbit local end copper £/le 510.92 58.84 PC rental 2Mbit local end fibre £/le 811.27 635.74 SDSL connections £/conn 1,586.33 1,581.57 81,185.00 234.86 0.51 Routeing & records £/line 6.74 MDF Hardware jumpering £/line 24.22 Software jumpering £/line 0.33 E side copper capital £/line 10.83 10.83 E side copper current £/line 1.98 1.98 0.16 D side copper capital £/line 75.05 75.05 17.71 D side copper current £/line 5.71 5.71 0.47 Local exchanges general frames capital £/line 1.25 1.25 0.29 Local exchanges general frames current £/line 1.30 Dropwire capital & PSTN NTE £/line 19.17 Residential PSTN drop maintenance £/line Broadband line testing systems £/line 2.92 Combi Card broadband £/line 20.48 Low Tisbo Equipment Depn (q) % £31m Edge Ethernet ports (q) % £18m 9.09 Core/Metro connectivity (q) % £119m 59.51 MSAN-METRO Connectivity Link (q) % £41m 9.02 0.12 Service Centres - Assurance (q) % £49m 98.15 21.98 2.19 23.55 33.31 11.52 1.20 18.79 356.60 1,697.47 1,717.79 259.18 48.83 4.45 Sales product management (q) % £25m Service Centres - Provision (q) % £98m SG & A other access (q) % £82m DSLAM capital/maintenance (q) % £307m SG & A partial private circuits (q) % £48m 9.91 4.98 0.06 0.11 7.40 SG & A private circuits (q) % £20m 6.63 5.43 0.05 0.09 19.52 Netstream equipment (q) % £8m PPC support services (q) % £6m 1,663.04 170.57 6.06 6.17 Fully Allocated Costs (£) 2.55 50.97 129.93 176.69 758.10 1,711.50 81,361.69 etre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilome (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fib (q) This is the total cost not unit cost for this component. (y) Unit costs calculated as a weighted average of the 64Kbit PC link connection cct provision & 64Kbit PC link connection cct rearrangements. 109 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 (continued) For the year ended 31 March 2011 £ Partial and Private Circuits 140/155Mbit/s local end Partial and Private Circuits 140/155Mbit/s distribution Partial and Private Circuits 140/155Mbit/s link £ £ Partial and Private circuits 622Mbit/s - trunk £ Partial and Private circuits 140/155Mbit/s trunk £ Partial and Private Circuits 140/155Mbit/s connections Partial and Private Circuits 34/45Mbit/s local end Partial and Private Circuits 34/45Mbit/s distribution £ Wholesale trunk segments Partial and Private circuits 34/45Mbit/s trunk £ Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Partial and Private circuits 2Mbit/s - trunk £ Components Partial and Private Circuits 34/45Mbit/s - link Fully Allocated Cost (£) Partial and Private Circuits 34/45Mbit/s connections Average cost per unit (from annex 15) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) £ £ £ £ Unit (d) PC rental 2Mbit link per km trunk £/km 22.69 PC rental 34Mbit link per km distribution £/km 360.31 PC rental 34Mbit link per km trunk £/km 211.53 PC rental 140Mbit link per km distribution £/km 537.54 PC rental 140Mbit link per km trunk £/km PC rental 622Mbit link per km trunk £/km 1,231.29 PC rental 34Mbit link £/link 1,047.11 22.69 360.31 211.53 537.84 242.45 PC rental 140Mbit link £/link 3,103.45 2Mbit and above PC link connection cct provision £/circuit 1,583.41 PC rental 34Mbit link local end 242.45 1,231.29 1,047.11 3,012.76 1,585.37 1,587.35 £/le 4,928.11 PC rental 140Mbit link local end £/le 10,219.28 Very High Tisbo Equipment Depn (q) % High Tisbo Equipment Depn (q) % £5m Edge Ethernet ports (q) % £18m 154.50 Core/Metro connectivity (q) % £119m 1,011.60 MSAN-METRO Connectivity Link (q) % £41m 153.28 Access Cards (other services) (q) % £26m SG & A partial private circuits (q) % £48m 134.62 122.93 13.49 72.87 115.90 60.87 2.57 120.59 0.75 5.24 0.62 SG & A private circuits (q) % £20m 14.37 82.78 14.67 77.16 30.90 376.19 19.26 362.41 1.43 13.32 8.10 32.43 Netstream equipment (q) % £8m PPC support services (q) % £6m 1,734.36 2,572.20 388.59 6,315.02 1,734.15 8,882.57 559.79 10,638.95 24.89 230.21 251.29 1,263.84 Fully Allocated Costs (£) 4,837.70 10,155.95 636.19 4,165.40 0.12 631.16 0.12 0.02 0.12 0.12 0.12 1,327.29 £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; k (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilometre; (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ perr link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. 110 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 (continued) For the year ended 31 March 2011 Call origination on fixed public narrowband networks 0.059 0.080 0.059 0.084 0.060 0.059 0.084 0.071 0.060 0.081 0.061 0.082 0.042 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.034 Remote - local transmission length ppm (per 10km) 0.042 0.061 0.061 0.061 0.061 0.061 0.061 0.061 0.061 0.061 Product management policy & planning ppm 0.013 National OA non chargeable ppm 0.001 Emergency OA (999) non chargeable ppm 0.010 0.008 0.012 0.009 0.012 0.008 0.012 0.162 0.191 0.225 0.271 0.162 0.191 0.001 0.000 0.000 iNode (call set up and features) (q) % £23m Edge Ethernet ports (q) % £18m SG & A other access (q) % £82m Fully Allocated Costs (ppm) 0.082 ppm Internal Wholesale call termination local exchange stick (ISDN) 0.071 0.062 ppm ppm ppm Internal Wholesale call termination local exchange stick 0.062 ppm Remote - local transmission link ppm ppm Internal Wholesale call termination local exchange segment (ISDN) ppm Local exchange processor ppm ppm Wholesale call termination local exchange segment Internal Wholesale call origination local exchange Stick (ISDN) Local exchange concentrator MSAN-POSI Voice Link ppm Retail Sticks Unit (d) Border gateway & signalling firewall ppm Fixed call termination Call Termination basket Components Core/Metro (voice) ppm Retail Sticks Internal Wholesale call origination local exchange Stick ppm PPP Basket Internal and External Wholesale PPP ppm Internal Wholesale call originating local exchange segment (ISDN) (incl OA) Internal and External Wholesale call originating local exchange segment (incl Operator Assistance) Fully Allocated Cost (£) Internal and External Wholesale call originating local exchange segment PSTN and ISDN (excl OA) Average cost per unit (from annex 15) Call Origination Basket (ad) ppm 0.013 0.001 0.001 0.010 0.010 0.011 0.010 0.008 0.011 0.257 0.233 0.279 0.013 (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. (ad) Does not include the service Wholesale Call originating local exchange e segment (ISDN) (excl. Operator Assistance) due to immaterial volumes. 111 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 (continued) Restated for the year ended 31 March 2011 Technical areas (Interconnect Circuits) (h) Components Unit (d) Interconnect local end rental 2Mbit £/circuit 243.54 Interconnect 2Mbit connection £/circuit 3,349.01 Interconnect extension circuits (IEC) 2Mbit link £/circuit 296.53 Customer Sited Interconnect cct (CSI) 2Mbit link £/circuit 273.15 Interconnect extension circuits (IEC) 2Mbit per km £/km Customer Sited Interconnect cct (CSI) 2Mbit per km £/km In Span Interconnect circuits (ISI) transmission £/100m External Wholesale intrabuilding circuits rentals External Wholesale ISI rentals External Nominated ISI - per km External Wholesale rearrangements Internal Wholesale standard CSI rentals - fixed Internal Wholesale standard CSI rentals - per km Internal Wholesale intrabuilding circuits rentals Customer Sited Handover connections Customer Sited Handover rentals In Span Handover connections £ £ £ £ £ £ £ £ £ £ £ £ 243.54 352.93 £/100m 97.57 357.40 Intra Building Circuit (IBC) rental £/circuit £ £ £ 1,362.27 273.15 273.15 9.78 9.40 9.40 £/circuit £ 296.53 9.40 287.96 287.96 Intra Building Circuit (IBC) connection £ 243.54 2,164.09 9.78 Nominated In Span I/Connect cct (ISI) transmission £ External 3rd Party POH Rentals 155Mbit/s External Wholesale intrabuilding circuits connections £ External 3rd Party POH Rentals 34/45Mbit/s External Wholesale IEC rentals - per km £ External 3rd Party POH Rentals 2Mbit/s CLZ External Wholesale IEC rentals - fixed £ External 3rd Party POH Rentals 2Mbit/s non CLZ External Wholesale IEC connections £ External 3rd Party POH Rentals 64kbit/s External Wholesale standard CSI rentals - per km £ In Span Handover rentals External Wholesale standard CSI rentals - fixed Fully Allocated Cost (£) (h) Internal Interconnect External Wholesale standard CSI connections Average cost per unit (from annex 15) Customer Sited Interconnect (end to end circuit) Technical Areas (Point of Handover) Interconnect Specific Basket In Span Interconnect with Interconnect Extension In span Interconnect Circuit (end to end circuit) 97.57 357.40 357.40 109.50 109.52 357.40 109.50 109.50 109.56 Point of Handover electronics £/eq PC rental 64Kbit link local end £/le 235.39 0.97 PC rental 34Mbit link local end £/le 4,928.11 PC rental 140Mbit link local end £/le 10,219.28 PC rental 2Mbit local end copper £/le 510.92 24.91 PC rental 2Mbit local end fibre £/le 811.27 177.28 212.84 E side copper capital £/line 5.20 5.85 6.94 21.97 41.02 62.81 208.04 219.78 1,434.63 2,439.61 3,604.06 1,215.00 2,862.35 57.61 1,412.66 2,398.59 10.83 E side copper current £/line 1.98 D side copper capital £/line 75.05 D side copper current £/line 5.71 Local exchanges general frames capital £/line Edge Ethernet ports (q) % £18m MSAN-METRO Connectivity Link (q) % £41m SG & A partial private circuits (q) % £48m SG & A private circuits (q) % £20m Fully Allocated Costs (£) 1,818.96 1.25 43.57 180.87 2,745.93 362.11 9.01 0.12 120.85 2.30 756.05 141.64 9.01 97.83 11.82 1,170.27 9.38 81.65 19.66 0.91 444.08 10.69 9.38 2.74 580.69 118.88 9.01 0.12 44.01 0.91 3.70 61.96 84.72 78.50 178.94 569.71 10.43 113.26 1,880.92 3,688.78 1,293.50 3,041.29 41.70 287.96 100.31 1,403.97 (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per killometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (h) See Section 4 - Basis of Preparation for explanation of restatement. (q) This is the total cost not unit cost for this component. 112 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 (continued) For the year ended 31 March 2011 £ £ Wholesale & LAN extension services electronics £/le 381.37 Wholesale & LAN extension services fibre etc £/le 2,778.28 Backhaul extension services electronics £/le 378.94 882.49 Backhaul extension services fibre etc £/le 1,918.77 1,924.55 374.31 912.92 2,037.08 2,055.18 337.69 2,094.76 8.28 9.90 £/fibre km £/circuit AISBO Excess Construction (q) MSANāMETRO Connectivity Link (q) % £4m % £41m Access Cards (other services) (q) % £26m 36.84 79.31 596.96 543.82 Service Centres - Assurance (q) % £49m 36.01 36.01 36.01 36.01 Sales product management (q) % £25m 28.11 37.16 98.38 % £ Ethernet Access Direct rentals £ 27.52 234.90 MSAN-BRAS Broadband Link Fully Allocated Costs (£) £ 24.79 Ethernet main links Service Centres - Provision (q) £ Ethernet Access Direct connections £ Unit (d) Main link rental charges £ Components Ethernet Backhaul Direct rentals external £ Ethernet Backhaul Direct connections external £ Backhaul extension services 1000Mbit/s rentals external Wholesale extension services 10Mbit/s connections £ Wholesale extension services 1000Mbit/s connections Wholesale extension services 1000Mbit/s rentals £ Wholesale extension services 100Mbit/s connections Wholesale extension services 100Mbit/s rentals Fully Allocated Cost (£) Wholesale extension services 10Mbit/s rentals Average cost per unit (from annex 15) Alternative interface symmetric broadband origination (up to and including 1Gbit/s) 77.87 469.80 3,343.51 45.60 101.44 230.30 230.30 32.97 14,021.90 92.57 £98m 2,475.73 2,581.97 3,739.03 183.41 72.03 14.25 17.04 42.80 782.69 782.69 782.69 9.80 1,160.52 9.59 21.33 805.22 809.63 850.28 3,631.57 1,215.71 14,216.70 72.03 0.94 6.29 401.68 1,617.25 (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; q = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq (q) This is the total cost not unit cost for this component. 113 12.09 1,113.64 3,611.04 Appendix 1 - Other Information Appendix 1.2.2 - Calculation of FAC based on component costs and usage factors 2011 (continued) For the year ended 31 March 2011 Unit (d) MDF Hardware jumpering £/line 24.22 Software jumpering £/line 0.33 E side copper current £/line 1.98 D side copper current £/line 5.71 Local exchanges general frames capital £/line 1.25 Local exchanges general frames current £/line 1.30 Broadband line testing systems £/line 2.92 ADSL connections £/conn 2.29 Combi Card broadband £/line 2.51 1.84 2.40 2.40 1.84 1.84 20.48 20.48 20.48 £ 2.51 2.40 2.40 20.48 20.48 20.48 £ External IPstream Connect Bandwidth Mkt 2 £ External Datastream Virtual Paths Mkt 2 £ Internal IPstream Connect Bandwidth Mkt 2 £ External IPstream Connect End user access Rentals Mkt 2 £ Internal IPstream Connect End user access Rentals Mkt 2 £ External user access connections Mkt 2 £ External Datastream End user access Rentals Mkt 2 £ Internal End user access connections Mkt 2 £ External IPstream Connect Bandwidth Mkt 1 £ Wholesale broadband access market 2 - 2 to 3 principal operators Internal IPstream Connect Bandwidth Mkt 1 External IPstream Connect End user access Rentals Mkt 1 £ External Datastream Virtual Paths Mkt 1 Internal IPstream Connect End user access Rentals Mkt 1 £ External Datastream End user access Rentals Mkt 1 £ Components External user access connections Mkt 1 Fully Allocated Cost (£) Internal End user access connections Mkt 1 Average cost per unit (from annex 15) Wholesale broadband access market 1 - BT only operator £ £ 1.84 20.48 ATM customer interface 2Mbit £/port 160.14 0.04 0.05 ATM customer interface 34Mbit £/port 2,124.10 0.09 0.19 0.24 ATM customer interface > 155Mbit £/port 699.15 12.57 3.14 3.94 10.73 1.72 ATM network interface £/port 490.19 7.67 0.98 1.24 8.58 0.87 1.10 ATM network switching £/use 9.27 34.05 8.54 10.72 29.05 4.69 5.89 Inter ATM transmissions £/use 50.85 90.71 11.95 15.01 93.44 11.45 14.38 Internal LLU Tie Cables £/cable 1.80 Broadband backhaul circuits (excl Virtual Paths) £/circuit 692,509.31 114.68 28.00 34.85 69.20 11.59 12.35 MSAN-BRAS Broadband Link £/circuit 32.97 36.09 30.03 30.51 32.91 28.88 28.93 Core/Metro (broadband) £/circuit 33.07 28.68 28.68 28.68 28.68 28.68 28.68 Edge Ethernet ports (q) % £18m 2.57 2.57 2.57 2.57 2.57 2.57 Service Centres - Assurance (q) % £49m Sales product management (q) % £25m Service Centres - Provision (q) % £98m Local Loop Unbundling systems development (q) % £2m SG & A other access (q) % £82m 95.11 10.24 10.42 95.11 10.24 10.42 DSLAM capital/maintenance (q) % £307m 370.27 100.69 106.48 Fully Allocated Costs (£) 2.61 4.45 2.61 4.45 6.04 5.32 5.31 25.76 49.53 49.53 54.79 77.73 77.72 422.22 124.36 138.23 2.61 4.45 2.61 4.45 6.04 5.34 5.32 12.03 25.96 25.96 41.06 54.18 54.16 stel rental = £ per hostel rental; % = % utilisation; (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilometre; £//100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hos (d2) £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. (q) This is the total cost not unit cost for this component. 114 2.16 Appendix 1 - Other Information Appendix 1.3 - BT Network Services Reconciliation (Annex 17) Appendix 1.3.1 - BT Network Services Reconciliation 2012 Non cost accounting, roundings and residual Residual AS SMP Components Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Local exchange concentrator 98 48 50 Local exchange processor 88 42 45 Remote - local transmission link 45 22 22 Remote - local transmission length 48 24 24 Product management policy & planning 19 18 1 1 1 Interconnect local end rental 2Mbit/s 2 Interconnect 2Mbit/s connection 2 2 Interconnect extension circuits (IEC) 2Mbit/s link 2 3 Customer Sited Interconnect cct (CSI) 2Mbit/s link 4 3 Interconnect extension circuits (IEC) 2Mbit per km 2 2 - Customer Sited Interconnect cct (CSI) 2Mbit per km 3 3 - In Span Interconnect circuits (ISI) transmission 1 1 - Nominated In Span I/Connect cct (ISI) transmission 1 1 - Intra Building Circuit (IBC) connection 1 1 - Intra Building Circuit (IBC) rental 6 6 - 3 PC rental 2Mbit/s link per km distribution 62 62 PC rental 2Mbit/s link per km trunk 20 5 9 6 PC rental 140Mbit/s link per km distribution 9 8 PC rental 140Mbit/s link per km trunk 7 0 PC rental 622Mbit/s link per km trunk 10 - 6 - 7 - 1 10 1 PC rental 64kbit/s link 35 35 PC rental 2Mbit/s link 25 25 PC rental 34Mbit/s link 2 PC rental 140Mbit/s link 5 64kbit/s PC link connection cct provision 1 9 3 23 (1) - PC rental 34Mbit/s link per km trunk PC rental 64kbit/s link per km transmission - 15 PC rental 34Mbit/s link per km distribution Point of Handover electronics (1) 2 - 2 4 1 23 1 1 2Mbit/s and above PC link connection cct provision 46 46 PC rental 64kbit/s link local end 23 22 PC rental 34Mbit/s link local end 15 PC rental 140Mbit/s link local end 10 PC rental 2Mbit/s local end copper 0 0 - 14 10 1 - 1 - 0 - 12 10 1 PC rental 2Mbit/s local end fibre 168 160 8 Wholesale & LAN extension services electronics 101 80 Wholesale & LAN extension services fibre etc 379 369 8 8 Backhaul extension services electronics 115 1 21 10 - Appendix 1 - Other Information Appendix 1.3.1 - Network Services Reconciliation 2012 (continued) Non cost accounting, roundings and residual Residual AS SMP Components Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Wholesale analogue exchange line services Fully Allocated Cost (£m) Total (from annex 15) Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Backhaul extension services fibre etc Ethernet main links SG & A private circuits SG & A partial private circuits National OA non chargeable Emergency OA (999) non chargeable Wholesale Access specific Routeing & records MDF Hardware jumpering Software jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance ADSL connections Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card Broadband Access 20 51 7 28 11 4 16 230 205 60 1,304 192 69 47 4 456 110 3 157 22 2 7 76 214 3 20 29 55 12 4 27 123 20 45 6 159 21 50 5 21 0 1 0 2 1 3 (1) 1 1 1 0 0 0 11 4 9 30 0 159 42 1008 132 33 23 3 356 88 0 0 1 0 5 2 30 6 0 0 0 10 7 103 0 40 14 256 43 22 15 1 90 22 0 0 0 1 0 6 1 0 0 44 4 0 21 29 55 13 2 0 0 16 3 14 0 0 0 0 3 158 23 2 7 10 28 32 4 14 5 2 1 1 50 6 9 0 116 5 77 1 3 33 1 0 0 43 25 96 2 4 10 14 9 (1) (1) 14 100 1 (1) (1) 2 (1) 23 6 7 1 91 Appendix 1 - Other Information Appendix 1.3.1 - Network Services Reconciliation 2012 (continued) Non cost accounting, roundings and residual Residual AS SMP Components Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where there are cost accounting obligations) Components Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit/s ATM customer interface 34Mbit/s ATM customer interface > 155Mbit/s ATM network interface ATM network switching Inter ATM transmissions Broadband backhaul circuits (excl Virtual Paths) 21CN Backhaul Link & Length Core/Metro (broadband) Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction SG&A Broadband SG&A Interconnect 0 5 0 0 45 29 66 5 17 0 2 7 4 21 43 49 70 108 25 4 0 7 13 112 8 SMP Accounting Separation components Residual components Roundings 137 2,208 12 TOTAL 8,096 0 2 0 0 9 6 0 3 2 1 0 3 2 0 2 0 0 1 37 3 0 0 6 0 6 1 1 0 0 3 1 6 15 26 0 1 1 2 7 7 23 14 36 21 5 12 57 3 5 2 3 2 13 21 16 57 71 55 - 13 25 4 0 7 13 8 137 2,208 117 Appendix 1 - Other Information Appendix 1.3.2 - BT Network Services Reconciliation 2011 Non cost accounting, roundings and residual (h) Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits)(h) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) (h) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where e there are cost accounting obligations) Components Local exchange concentrator 109 52 56 1 Local exchange processor 107 50 55 2 1 Remote - local transmission link Remote - local transmission length Product management policy & planning 61 29 31 107 51 56 22 22 Interconnect local end rental 2Mbit 4 4 Interconnect 2Mbit connection 5 5 Interconnect extension circuits (IEC) 2Mbit link 4 4 Customer Sited Interconnect cct (CSI) 2Mbit link 5 4 1 Interconnect extension circuits (IEC) 2Mbit per km 4 3 1 Customer Sited Interconnect cct (CSI) 2Mbit per km 4 4 In Span Interconnect circuits (ISI) transmission 2 2 Nominated In Span I/Connect cct (ISI) transmission 4 3 Intra Building Circuit (IBC) connection 1 1 Intra Building Circuit (IBC) rental PC rental 2Mbit link per km distribution 8 8 105 105 PC rental 2Mbit link per km trunk 38 9 PC rental 34Mbit link per km distribution 15 PC rental 34Mbit link per km trunk 12 PC rental 140Mbit link per km distribution 15 13 PC rental 140Mbit link per km trunk 16 2 PC rental 622Mbit link per km trunk 23 Point of Handover electronics 12 2 13 4 4 45 PC rental 2Mbit link 31 31 PC rental 34Mbit link 4 PC rental 140Mbit link 5 51 1 23 45 64Kbit PC link connection cct provision 29 15 PC rental 64Kbit link PC rental 64Kbit link per km transmission 1 3 1 6 (1) 51 1 1 2Mbit and above PC link connection cct provision 49 48 PC rental 64Kbit link local end 27 25 PC rental 34Mbit link local end 21 PC rental 140Mbit link local end 11 PC rental 2Mbit local end copper 19 18 1 190 180 10 PC rental 2Mbit local end fibre 0 0 1 1 19 2 11 0 118 1 Appendix 1 - Other Information Appendix 1.3.2 - Network Services Reconciliation 2011 (continued) Non cost accounting, roundings and residual (h) Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits)(h) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) (h) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where e there are cost accounting obligations) Components PPC support services Netstream equipment Wholesale & LAN extension services electronics Wholesale & LAN extension services fibre etc Wholesale & LAN extension services BNS Backhaul extension services electronics Backhaul extension services fibre etc Wholesale & LAN extension services BNS electronics Ethernet main links SG & A private circuits SG & A partial private circuits National OA non chargeable Emergency OA (999) non chargeable SDSL connections Wholesale Access specific Routeing & records MDF Hardware jumpering Software jumpering E side copper capital E side copper current D side copper capital D side copper current Local exchanges general frames capital Local exchanges general frames current PSTN line test equipment Dropwire capital & PSTN NTE Business PSTN drop maintenance Residential PSTN drop maintenance ISDN2 drop maintenance PSTN line cards ISDN2 line cards Pair gain ISDN2 NTE Broadband line testing systems DSLAM capital/maintenance 6 8 51 341 3 7 18 17 96 20 48 0 8 0 7 15 238 3 271 59 1883 169 50 52 5 479 19 85 4 176 28 3 6 68 307 1 7 1 2 1 1 1 48 334 2 6 18 17 88 11 40 1 1 2 2 1 2 4 1 3 7 1 1 8 1 2 0 0 0 8 7 11 39 1 222 43 1,542 124 26 27 5 397 19 68 0 0 1 0 6 2 43 5 0 0 0 11 4 107 1 40 10 279 30 14 14 0 0 0 2 0 13 1 0 0 71 0 91 1 1 4 6 9 10 11 0 0 0 0 0 17 4 176 27 2 7 24 7 0 0 5 104 119 3 35 1 1 (1) 36 161 Appendix 1 - Other Information Appendix 1.3.2 - Network Services Reconciliation 2011 (continued) Non cost accounting, roundings and residual (h) Wholesale broadband access market 2 - 2 to 3 principal operators Wholesale broadband access market 1 - BT only operator Alternative interface symmetric broadband origination (up to and including 1Gbit/s) Technical Areas (Point of Handover) Technical areas (Interconnect Circuits)(h) Fixed call termination Call origination on fixed public narrowband networks Wholesale trunk segments Traditional interface symmetric broadband origination (above 45Mbit/s up to and including 155Mbit/s) Traditional interface symmetric broadband origination (above 8Mbit/s up to and including 45Mbit/s) Traditional interface symmetric broadband origination (up to and including 8Mbit/s) Wholesale local access Wholesale ISDN2 exchange line services Total (from annex 15) Fully Allocated Cost (£m) (h) Wholesale analogue exchange line services Consolidation Statement (a summary of all wholesale markets where e there are cost accounting obligations) Components ADSL connections External WLR SG & A Internal WLR SG & A SG & A other access Local Loop Unbundling room build Local Loop Unbundling hostel rentals Local Loop Unbundling hostel rentals power & vent Local Loop Unbundling tie cables Local Loop Unbundling systems development Directories Service assurance Retail Service Centres - Provision Sales product management Service Centres - Assurance Combi Card voice Combi Card broadband Access Cards (ISDN2 services) Core/Metro (voice) Border gateway & signalling firewall MSAN-POSI Voice Link Access Cards (other services) MSAN-METRO Connectivity Link Core/Metro connectivity Edge Ethernet ports iNode (call set up and features) ATM customer interface 2Mbit ATM customer interface 34Mbit ATM customer interface > 155Mbit ATM network interface ATM network switching Inter ATM transmissions Internal LLU Tie Cables Broadband backhaul circuits (excl Virtual Paths) Special Fault Investigation MSAN-BRAS Broadband Link Core/Metro (broadband) Geographic broadband adjustments Low Tisbo Equipment Depn High Tisbo Equipment Depn Very High Tisbo Equipment Depn Low Tisbo Excess Construction AISBO Excess Construction 5 4 1 82 0 33 45 21 2 38 0 98 25 49 17 162 0 13 0 0 26 41 119 18 23 1 3 13 6 39 59 14 69 72 160 160 0 31 5 0 3 4 SMP Accounting Separation components Residual components Roundings 170 2,555 2 TOTAL 9,867 0 1 1 27 17 0 0 0 0 0 33 45 20 1 38 0 36 4 27 17 1 1 1 8 2 6 3 4 1 38 1 1 38 6 6 0 0 0 15 12 9 44 0 28 90 0 5 0 0 2 13 2 5 0 3 0 1 8 1 6 0 0 2 0 0 0 7 0 8 19 35 0 19 31 5 0 3 4 (h) See Section 4 - Basis of Preparation for explanation of restatement. 120 3 2 0 0 4 1 11 16 1 1 4 10 36 9 35 33 22 21 2 3 95 10 8 1 3 8 4 24 33 14 24 72 84 106 Appendix 2 - Price Control Statements Appendix 2 - Price Control Statements Appendix 2 Price Control Statements 121 Appendix 2 - Price Control Statements Appendix 2.1 - Price Controls in Access and Other Wholesale Markets (Annex 24)(Unaudited) No formal charge controls were imposed on WLR Analogue or LLU in 2011/12. In place was a voluntary price agreement between BT and Ofcom. As a result there is no disclosure in the Current Cost Financial Statements for the year ended 31 March 2012. This Appendix shows an extract from the most recent price control submissions to Ofcom to meet BT's price control obligations. Ofcom imposed price ceilings through the ISDN30 market review dated 20 August 2010. The ceilings are: Price Control summary of calls information submitted to Ofcom for the year from 1 October 2010 to 30 September 2011. Controlling % to 30 September 2011 Actual Basket Yield RPI+3.75% 8.76% £7.3m RPI+2.75% 7.76% £7.0m RPI between June 2009 & June 2010 Charge Control Call Termination 5.0% Call Origination 5.0% Basket Interconnect Specific 5.0% RPI+3.75% 8.76% £0m PPP Basket 5.0% RPI+1.5% 6.51% £0.7m Price Control summary of AISBO information submitted to Ofcom for the year 1 October 2010 to 30 September 2011. Charge Control Basket Controlling % to 30 September 2011 RPI between June 2010 & June 2011 Charge Control Controlling % to 30 September 2011 Price Change to 30 September 2011 Ethernet core services 5.0% RPI-7% 2.25% £0.00m Accommodation products 5.0% RPI+4.5% 2.35% £0.33m Accommodation fee 5.0% RPI-0% 5.00% 0.00% Ethernet ancillary services 5.0% RPI-0% 9.87% £0.00m RPI between June 2010 & June 2011 Charge Control Controlling % to 30 September 2011 Price Change to 30 September 2011 5.0% RPI-0% 5.00% £0.00m Basket Price Control summary of PPC information submitted to Ofcom for the year from 1 October 2010 to 30 September 2011. RPI between June 2010 & June 2011 • Wholesale ISDN30 Line Rental - £141.00 per annum. • Wholesale ISDN30 New Line Installation - £550.00. • Wholesale ISDN30 Existing Line Transfer (Connection charge per 30 Channel Access Bearer Per Bearer) - £75.00. Actual Basket Yield TI Basket 5.0% RPI-1.75% 3.25% 6.32% Equipment 5.0% RPI-0% 5.00% 5.00% Ancillary 5.0% RPI-0% 5.00% -0.22% Sub-cap BES 122 Glossary and Footnotes List Glossary and Footnotes List Glossary and Footnotes List 123 Glossary and Footnotes List Glossary (continued) Glossary 21CN 21st Century Network. Accounting Documents The Primary Accounting Documents, DAM, DVM, LRIC: R&P and Wholesale Catalogue. Accounting Separation Accounting separation requirements arise where there is an obligation to not unduly discriminate and/or there is a reasonable concern that a Dominant Provider may make cross-subsidies, e.g. the means by which a margin squeeze may be funded. Cost accounting Cost accounting obligations are to meet the requirements where there is an obligation in relation to: Price controls. Cost orientation. Cost recovery. CP Communications Provider. CPS Carrier Pre-Selection. ADSL Asymmetric Digital Subscriber Line. CSH Customer Sited Handover. AISBO Alternative Interface Symmetric Broadband Origination. CSI Customer Sited Interconnect. Annual Report BT Group plc's Consolidated Group Financial Statements for the year ended 31 March. These are available on the BT website at: http://www.btplc.com/Sharesandperformance/Annualreportandreview/ index.cfm. Current Cost Accounting ("CCA") adjustments ASBO Asymmetric Broadband Orgination. The change to historical costs arising from the revaluation of assets on a current cost basis. In the statements for individual markets the adjustments comprise the holding gains or losses arising from changes in asset values, together with the effect on asset values and depreciation of the appropriate allocation of current cost asset values between markets, Technical Areas and Wholesale services. ATM Asynchronous Transfer Mode. Cust Customers. Baskets Baskets are collections of services not considered to be competitive and for which prices are subject to specific charge controls. DAM BES Backhaul Extension Services. The Detailed Attribution Methods. This sets out the detailed processes by which revenues and costs are attributed to the markets, Technical Areas and Wholesale services. BNS Backhaul Network Services. DLRIC LRIC plus a share of common costs. ca Cables. DSAC Stand alone cost (SAC) excluding a share of core common costs. cct Circuits. D-side Distribution side. CELA Central and East London Area. DSL Digital Subscriber Line. chann Channels. DSLAM Digital Subscriber Line Access Multiplexer. CLZ Central London Zone. DVM The Detailed Valuation Methodology. This sets out the methodology by which current cost valuations are obtained. Components Within these Statements, the term components includes both network components and network parts. EAD Ethernet Access Direct. conn Connections. EBD Ethernet Backhaul Direct. EBITDA Earning before interest, tax, depreciation and amortisation. 124 Glossary and Footnotes List Glossary (continued) eq Equipment units. EOI Equivalence of Input. E-side Exchange side. FPN Fixed public narrowband. FRIACO Flat Rate Internet Access Call Origination. HCA Historic Cost Accounting. IEC Interconnection Extension Circuit. ISH In-Span Handover. ISI In-Span Interconnect. ITC Glossary (continued) Mean capital employed (“MCE”) Mean capital employed is defined as total assets less current liabilities, excluding corporate taxes and dividends payable, and provisions other than those for deferred taxation. The mean is computed from the start and end values for the period. MEA Modern Equivalent Asset. mm Millions of minutes. MPF Metallic Path Facilities. ms Million seconds. n/a Not applicable. The basis on which interconnect charges have been set with effect from 1 October 1997. Inter-Tandem Conveyance. Network Charge Control regime ("NCC") ITT Inter-Tandem Transit. NGA Next Generation Access. km Kilometres. NTS Number Translation Services. le Local ends. Ofcom Office of Communications. Line Lines. lk Links. Other communications providers Other telecommunication companies operating in the UK, which purchase telecommunication services from BT. LLCS Local Lines Costing Study. PADS LLMR Leased Lines Market Review. Primary Accounting Documents which set out the framework within which the Current Cost Financial Statements are prepared. LLU Local Loop Unbundling. PECN Public Electronic Communications Network. Long Run Incremental Cost ("LRIC") Defined as the cost caused by the provision of a defined increment of output given that costs can, if necessary, be varied and that some level of output is already produced. PIPeR Physical Inventory for Planning and eRecords. PoH Point of Handover. LTC Local-tandem conveyance. PoPs Points of Presence LTT Local-tandem transmission. PPC Partial Private Circuit. m Metres. PPM Pence per Minute. PPP Product management, policy and planning. 125 Glossary and Footnotes List Glossary (continued) Glossary (continued) PRS Premium Rate Services. WES Wholesale Extension Services. r Rooms. RBS Radio Base Station Backhaul. Wholesale cost accounting Cost accounting in Wholesale markets deals with products and services sold to Communications Providers. Relationships and Parameters ("R&P") The BT publication "Long Run Incremental Cost Model: Relationships and Parameters" describes in detail how BT has applied the principles contained within the LRIC Methodology section of the Accounting Documents to construct cost volume relationships and to calculate LRIC. The R&P also contains appendices which detail the relationships and parameters used within the model. WLR Wholesale Line Rental. - A numerical value of zero. zero A numerical value of <£0.5m and >£(0.5)m. <1 A value of below £1m. reval. adj. CCA Revaluation Adjustment. See Section 4 - Basis of Preparation. SDH Synchronous Digital Hierarchy. SDSL Symmetric Digital Subscriber Line. Stand alone cost ("SAC") The stand alone cost of an activity or subset of activities is the cost incurred in providing that activity or activities of services by itself. Stand alone cost will include all direct variable, activity specific fixed costs, common fixed costs and joint costs associated with the activity or subset of activities in question. Footnotes List (a) This component is attributed on a % basis so no volume or unit cost is derivable. (b) See glossary for volume unit descriptors. (c) Unit of length is 10 kilometres. (d) ppm = pence per minute; £/2Mbit cct = £ per 2 Mbit/s circuit; £/km = £ per kilometre; £/100m = £ per 100 metres; £/trans = £ per transaction; £/circuit = £ per circuit; £/ hostel rental = £ per hostel rental; % = % utilisation; £/line = £ per line; £/room = £ per room; £/cable = £ per cable; £/link = £ per link; £/eq = £ per equipment units; £/le = £ per local end; £/conn = £ per connection; £/channel = £ per channel; £/fibre km = £ per fibre km. SG&A Sales, General and Administration. SMP Significant Market Power. SMPF Shared Metallic Path Facilities. TDM Time Division Multiplexing. (g) See Section 4.2.1 for improved disclosure of services in the AISBO market. TISBO Traditional Interface Symmetric Broadband Orgination. (h) See Section 4 - Basis of Preparation for explanation of restatement. tover Takeovers. (n) Accounting Separation components require no costs to be disclosed. Trans Transactions. (q) This is the total cost not unit cost for this component. VIC Virtual Interconnect Circuit. (t) VoIP Voice over IP. Revenue for this service is <£1m and hence shown within roundings as agreed with Ofcom. Where revenue is immaterial, no volumes or prices are shown. Usage Factors Usage Factors refer to the usage of any network component, including conveyance components. (u) Costs associated with these services are immaterial and included within the above reported AISBO services and hence not disclosed separately. 126 Glossary and Footnotes List Footnotes List (v) Revenues shown are prior to the 'revenue share' between BT and Other Communications Providers (OCPs). (y) Unit costs calculated as a weighted average of the 64kbit PC link connection cct provision & 64kbit PC link connection cct rearrangements. (sx) This service comprises a number of individual prices as indicated by the value of x. (ux) This service comprises a number of individual volumetrics as indicated by the value of x. (ad) Does not include the service Wholesale Call originating local exchange segment (ISDN) (excl. Operator Assistance) due to immaterial volumes. (ao) The price for 64Kbit/s enhanced maintenance is weighted to include different 64Kbit/s equivalent services. (ap) Reduction in FAC due to notional creditor generated by the EOI charge from Openreach to WBA markets. (un) This service comprises a large number of volumetrics and prices. (*) This component is attributed on a % basis so no volume or unit cost is derivable. 127 Additional Information Additional Information Additional Information 128 Additional Information Hard copy versions of the published Current Cost Financial Statements, Primary Accounting Documents, Detailed Attribution Methods, Detailed Valuation Methodology and Long Run Incremental Cost Model: Relationships and Parameters can be obtained from: Shareholder helpline Tel: Freefone 0808 100 4141 Fax: 01903 833371 Textphone: Freefone 0800 169 6907 From outside the UK: Tel: +44 121 415 7178 Fax: +44 1903 833371 Textphone: +44 121 415 7028 https://help.shareview.co.uk The Registrar Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA United Kingdom Website: www.equiniti.com Electronic copies of the above documents are also available from the following website: www.btplc.com/Thegroup/RegulatoryandPublicaffairs/Financialstatements/index.htm 129