EU Communicate Newsletter – June 2015 BT European Affairs Newsletter • June 2015 • www.bt.com/europeanaffairs ❱ EU Digital Single Market Digital transformation lies at the heart of economic and social renewal, offering improved productivity and better services for Europe’s citizens. The European Commission’s Digital Single Market strategy has to embrace this transition, building on the strengths of Europe’s digital and creative sectors, and encouraging investment in new infrastructure and services. In EU Communicate we look at some concrete examples of this transition in practice, whether it is on the deployment of superfast connectivity, broadband takeup, e-Commerce, or funding for startups. These examples illustrate several themes which resonate for the Digital Single Market debate, including the role of competitive markets, open access regimes, convergence and competition between media and telecom platforms on premium content, a culture of innovation and technology, investment in infrastructure, and public and private cooperation on broadband and cybersecurity. Adrian Whitchurch VP European Affairs ❱ New cyber service for large organisations BT launched BT Assure Cyber, an advanced security platform designed to offer complete and comprehensive monitoring, detection and protection against cyber threats targeted at private sector and government organisations. BT Assure Cyber brings together event data and telemetry from a rich variety of sources including business systems, traditional security controls and advanced detection tools. It then determines how serious a particular attack may be to an organisation. Vulnerabilities and incidents With the publication of the Digital Single Market strategy, a new opportunity is given to discuss and create a policy and regulatory platform for Europe that should stimulate industry, consumers and government to get the best out of the digital world. The DSM policy approach should support growth in the communications sector and the broader EU economy, boost innovation and creativity and maintain global competitiveness. Asymmetries between telecoms operators and PayTV providers are distorting the market as bundling becomes ever more important, and content the most compelling element for consumers. By extending the access principles of the E-Communications Framework to content bottlenecks, the EU can level the playing field across sectors, achieve a better deal for consumers and help stimulate fibre demand. The principles underlying EU telecoms regulation and EU competition law are basically sound. However, the challenges of consolidation, convergence and of crossborder business service provision, industry transformation require adjustments to the E- Communications Framework to deliver a more aligned, consistent regulatory treatment of converging markets and sectors. Cross-border service provision to businesses across the EU should be a key focus of the Single Market. Regulatory inconsistency and non-availability of key wholesale access inputs mean large business customers are still missing out on the full productivity benefits of ICT. An effective wholesale access to business connectivity products (leased lines and Ethernet) is the solution for achieving panEU competition. Fibre deployment underpins the Digital Single Market ,and is best served by a policy framework which maintains the pro-competitive and technologyneutral principles of the EU Framework, and the approach laid out in the EC Recommendation. An emphasis on local access based on active fibre access products helps drive vibrant retail competition which in turn encourages take-up. Convergence between telecoms and media gives rise to a similar need for policy consistency and should be addressed. which would previously have taken days, even weeks, to investigate and respond to, can now be identified and acted on immediately. The aim is to enable security analysts to focus their attention on the threats which pose the most significant risks to their organisations. Mark Hughes, president of BT Security, said: “Cloud computing and mobile devices have the potential to make organisations more agile, efficient and competitive. They also introduce a multiplicity of new security risks. “As innovation in technology accelerates, so must innovation and investment in the security controls that protect sensitive corporate assets from cyber attack. Global dimension. The principles of an open competitive Internal Market should be extended to third countries, pursuing reciprocal market opening and competition in access in markets such as the US via TTIP. Open trans-border data flows are core to trade also. IPR/Copyright reform policy needs to strike the right balance between enabling cross-border access, and respecting the principles of territoriality, on which the strength of Europe’s creative industry is based. BT Assure Cyber - comprehensive and fully integrated cyber security for large organisations Helping organisations master that changing cyber threat landscape is at the core of the BT Assure Cyber proposition. It’s all about rethinking the risk.” BT Assure Cyber is available globally and is fully scalable - to cater for private sector and government organisations with a few hundred endpoints to tens of thousands. IN THIS ISSUE • BT MOBILE • ‘CLOUD OF CLOUDS’ • LIVE PREMIER LEAGUE • TOP AWARD FOR SECURITY BT European Affairs Newsletter • June 2015 • www.bt.com/europeanaffairs ❱ BT sets out ultrafast broadband vision – G.FAST BT CEO Gavin Patterson set out the company’s ambition to transform the UK broadband landscape from superfast to ultrafast. He revealed that BT plans to deliver much faster broadband for homes and small businesses via a widespread deployment of “G.fast”. This is an innovative technology that BT will test in two pilot locations starting this Summer. G.fast will help BT deliver ultrafast speeds of up to 500Mbps to most of the UK within a decade. Deployment will start in 2016/17, subject to the pilots being successful. Early tests show G.fast is capable of delivering a range of speeds depending on how close the technology is to a customer’s premises. BT expects to offer initial speeds of a few hundred megabits per second to millions of homes and businesses by 2020. Speeds will then increase to around 500Mbps as further industry standards are secured and new kit is developed. “BT is a world leader when it comes to fibre innovation and we are excited about the next stage in our story,” Patterson said today. “We believe G.fast is the key to unlocking ultrafast speeds and we are prepared to upgrade large parts of our network should the pilots prove successful. That upgrade will depend however on there continuing to be a stable regulatory environment that supports investment. The two pilots will start this Summer in Huntingdon, Cambridgeshire and Gosforth, Newcastle. The latest of BT’s technical trials of the new high-speed broadband technology, G.fast, has just started. BT is currently expanding the reach of its fibre network by working with the public sector across the UK. Its network already passes almost 22 million premises – around three quarters of the UK – and is open to all communications providers on an equal basis. Its expansion will help the UK to boast 95 per cent coverage for fibre broadband within the next few years. ❱ Internet safety partnership ‘a huge success’ A total of 100 workshops has helped bring internet safety to around 2,500 teachers, parents and children across the UK. The big 100 milestone is being celebrated by BT and children’s charity Unicef UK as they enter the second year of their partnership “The Right Click: Internet Safety Matters”. The initiative aims to empower children and young people to become confident digital citizens and safely enjoy the benefits of the internet. It also aims to better equip teachers and parents to help children achieve this balance by providing them with the tools to discuss internet safety openly with their children. This includes how to stay safe online and making sure children understand the dangers of sharing personal details and images. The 100th workshop took place in Hackney, London, where interim head teacher Jo Smith said: “Online safety is only set to grow as a discussion topic between parents, teachers and children. Through these workshops parents and pupils are learning practical measures to help children protect themselves online”. BT volunteer Emma, centre, demonstrates the way to internet safety Feedback from the 100 events finds that 83 per cent of the children who attended felt the workshops had helped them use the internet more safely, and 92 per cent of parents said they would work together with their child to address any problems. ❱ Entries open for BT-backed tech awards at the BT Tower in London, it’s the fifth year of the Awards, which are organised by e-accessibility charity AbilityNet and supported by BT as part of our Connected Society programme. Last year, BuffaloGrid won the first BT Ingenious Award for an innovative solarpowered phone charger to be used in remote communities in Africa Nominations have opened for the BTsupported Tech4Good Awards 2015 – celebrating people who improve the world using digital technology. Launched BT’s Connected Society programme manager Anna Easton said: “ “We would like to encourage entries in all categories – and particularly to the BT Ingenious Award. This was launched last year to find new and innovative ideas that use the power of communications to transform the lives of people who need it most. There are seven categories – including IT Volunteer of the Year; Young People’s Award; and BT Ingenious Award. Last year’s winners included Peek, who won the Digital Health Award for their smartphone app that helps diagnose cataracts in developing countries. SpecialEffect won the Accessibility Award for their work helping disabled people play computer games, while BuffaloGrid won the BT Ingenious Award for an innovative solar-powered phone charger to be used in remote communities in Africa. IN THIS ISSUE • BT MOBILE • ‘CLOUD OF CLOUDS’ • LIVE PREMIER LEAGUE • TOP AWARD FOR SECURITY BT European Affairs Newsletter • June 2015 • www.bt.com/europeanaffairs ❱ Award for 112 call innovation BT won an outstanding innovation award for a service which helps the emergency services get to incidents more quickly. It was presented at the 112 Awards – dubbed the European emergency services version of the Oscars – at EENA’s Bucharest conference. The Advanced Mobile Location (AML) system was conceived by BT teams and developed together with EE and HTC. It allows 112 calls from mobile phones to be pinpointed much more precisely. BT Business 112 product manager John Medland said: “About 60 per cent of calls to the emergency services in the UK are made from mobile phones, but the location information from them is imprecise. “It seemed crazy to us that the emergency services were reliant on mobile phone callers to tell them their exact location, when increasing numbers of handsets had excellent location derived from GPS or wi-fi.” Ian Johnston, the head of the 999/112 Data System team, and John, came up with the idea and worked with Andy Miles in the applied technology team at Adastral Park and lead developers David Meiklejohn and Stuart Goodman. Initial agreement was given by all UK mobile networks – and then we worked with EE and HTC to develop the system. It’s now available for emergency calls made on the EE network on new HTC phones, and on O2’s network. Other handset providers are testing, with launches expected this summer. John said: “We’re leading the way in Europe with this system. There’s been huge interest in it from other European emergency services, as well as from further afield.” ❱ BT wins rights to more live premier league matches BT have won exclusive live rights to 42 Premier League matches per season from August 2016 for three years. The new rights will see BT Sport show a live Saturday evening game every Premier League weekend from 2016-17 for three seasons. BT Consumer chief executive John Petter said: “Having secured the prime evening TV viewing slot, it will allow us to build on our current Saturday programming and appeal to an even larger audience. We also have live rights to the FA Cup for the next three years and live football matches from top-flight European leagues, including Germany’s Bundesliga, Italy’s Serie A and France’s Ligue 1. From 2015-16, BT Sport will now be the only channel showing live action from four key tournaments – Premier League, UEFA Champions League, UEFA Europa League and the FA Cup. John added: “We will announce how we will offer these matches closer to the start of the 2016-17 season and we’ll continue to seek to make Premier League matches as widely available and as affordable as possible. ❱ BT’s big recruitment boost for young people BT is creating 1,000 new apprenticeships and graduate jobs for young people this year in a recruitment boost for the UK. They will work in a range of areas, including software development, IT, engineering and digital technology and are in addition to the 1,000 the company created last year. BT also reiterated its commitment to tackling youth unemployment by providing up to 1,000 vocational training and work experience placements for out-of-work young people in 2015-16. A number of BT’s apprentices will also begin new degree apprenticeships starting this September, allowing them to complete full Honours degrees while working. BT chief executive Gavin Patterson said: “The UK’s future as a technology leader hinges on young people getting the skills, support and training they need to create successful careers in science, engineering and IT. “I’m thrilled that BT will be offering so many opportunities for apprentices, graduates and trainees this year, and that they will start their careers at such an exciting time in the company’s history. A large number of the apprenticeship and graduate intake will be based at BT’s Adastral Park research campus in Suffolk, working on projects developing the future of broadband, broadcasting, wireless and mobile technologies. A third of the new apprentices will be recruited into Openreach. ❱ Judges award BT the security top spot security vendors. Compiled by market intelligence firm CyberSecurity Ventures, the Cybersecurity 500 rankings have historically been dominated by USheadquartered companies. Mark Hughes, BT Security president BT has been named the UK’s best security company in a listing of top BT Security president Mark Hughes said the listing – which also ranks BT tenth in the world – reflects the optimism and attention that BT is generating in the US and abroad. “We’re thrilled to be named among the world’s best security organisations,” he said. “Security is at the heart of everything we do at BT and this accolade is a great reflection of the hard work and dedication of our teams around the globe, as well as our great pipeline of innovation.” Innovation was a key factor in BT’s win, with the judges praising a number of unique capabilities that are helping many global companies prevent cyber-attacks. IN THIS ISSUE • BT MOBILE • ‘CLOUD OF CLOUDS’ • LIVE PREMIER LEAGUE • TOP AWARD FOR SECURITY BT European Affairs Newsletter • June 2015 • www.bt.com/europeanaffairs ❱ BT launches ‘Cloud of Clouds’ resources hosted on their own private clouds as well as on BT’s global cloud platform and on the platforms of other leading cloud providers. BT announced a new generation of cloud services that allow large organisations around the world to connect easily and securely to the applications and the data they need, independently of where they are hosted. They will empower customers to integrate and orchestrate the IT ❱ Government minister praises Superfast Cornwall Government Minister Ed Vaizey has praised the ‘fantastic achievement’ of Superfast Cornwall. It comes as a new survey reveals four out of ten firms in the county which can get the technology are estimated to be using it. The findings come from an independent telephone survey which contacted more than 2,200 businesses with access to the new fibre network. It showed that 43 per cent of the businesses surveyed were Melanie Posey, Research Vice President at IDC said: “One size fits all’ does not apply to cloud services. Enterprises will be operating in diversified IT environments and consuming more and more cloud-based services from a range of providers. Therefore, enterprise customers need heterogeneous cloud frameworks that support a range of solutions tailored to different business requirements. As such, BT with its ‘cloud of clouds’ vision is well positioned BT Broadband customers will get Customers can manage their cloud services using BT’s new cloud management system, a single catalogue, and they have the freedom of choice to bring together the best services in the cloud from BT and from world class partners including Cisco, Equinix and HP. Luis Alvarez, CEO, BT Global Services, said: “In the future digital age, no business will be successful unless it makes the most of the cloud. CIOs ask for choice and flexibility, trusted security and the best know-how in the industry to meet their business challenges. using fibre broadband from a range of internet service providers. Digital Economy Minister Ed Vaizey said: “Eighty per cent of UK homes and businesses can now get superfast speeds thanks to the Government’s rollout and projects like Superfast Cornwall, and it’s great to hear how this is transforming Cornish businesses.” BT director of Superfast Cornwall, Ranulf Scarbrough, said: “The Superfast Cornwall partnership has set the standard across Europe for the rollout of fibre broadband. ❱ BT returns to consumer mobile market BT moved back into the consumer mobile market by launching 4G deals for as little as £5 a month for BT Broadband customers. We have unveiled three bring your own phone – SIM only – plans that offer fast 4G on the UK’s biggest network to guide enterprises into the nextgeneration of federated cloud IT.” exclusive access to the best value 4G tariffs, with discounts of up to 50 per cent, compared with non-BT Broadband customers. All plans include access to 4G on the UK’s biggest network, unlimited access to more than 5m BT Wi-Fi hotspots, and free BT Sport App. Built-in features for all tariffs include monthly spending caps, parental controls and ability to move between plans without taking out a new contract. John Petter, BT Consumer chief executive, said: “Offering BT customers the UK’s best value 4G deal is a great way to start our journey towards reestablishing ourselves as a major player in consumer mobile. Cornish businesses are recognising the opportunities offered by fibre broadband Superfast Cornwall, a £132m partnership between the European Union, BT and Cornwall Council, is now carrying out final works to the programme in order to achieve fibre broadband coverage of 95 per cent. ❱ EU Affairs team contact details How to contact us Adrian Whitchurch VP European Affairs ++32 2 237 1718 adrian.whitchurch@bt.com Till Kupfer VP Trade and International Affairs ++32 2 237 1713 tilmann.kupfer@bt.com Henk Mannekens Manager European Affairs ++32 2 237 1757 henk.mannekens@bt.com IN THIS ISSUE • BT MOBILE • ‘CLOUD OF CLOUDS’ • LIVE PREMIER LEAGUE • TOP AWARD FOR SECURITY