Leadership Development for Women in the Public Sector Myrna L. Bair, Ph.D. – Director Russell Zehtab-Noghiu, Research Assistant Institute for Public Administration College of Human Services, Education & Public Policy University of Delaware These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 1 Tips for Inspiring Creativity 1. Kate Quinlan, Inspiring Creativity, Edited by Rick Benzel A. Your Creativity Journey How many times have you said, “I’m just not very creative.” Kate Quinlan, a creativity coach, would respond: “If you think you are without creative ability, I think you’re wrong.” There are two major points Quinlan notes: 1) “You have creative ability, regardless of your doubts.” 2) “You should apply your creativity to enjoy the process, not solely its product.” Now, we all might not be artists or composers, but we all have creative talents. And, these “creative efforts will go through stages, some thrilling, some disappointing, some causing you to want to pull your hair out, some rich with satisfaction and reward. It’s a journey of hills and valleys. B. Five Notions to Resist: 1) False Assumptions. Do not assume that the creativity of others is better than yours. In fact, the creative accomplishments of others have no reflection on your work. Your creative work stands alone as your creative work. Your goal is to learn about your own abilities and limitations and to thoroughly enjoy the process. 2) Intimidation. Don’t let others’ evaluation of your work discourage you. While constructive criticism can be very valuable; don’t let anyone else intimidate you by negative comments. 3) Implication. Don’t let others set your creative agenda or tell you how you should be doing your creative work. 4) Expectation Do not expect a single result from your creative efforts. If you are rigid These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 2 in what you are working toward, you will bypass the process and miss out on the exploration of options. It is the side-winding and veering off the path that takes you to new creative places. 5) Imitation Viewing the work of others is a great source of inspiration, but do not attempt just to duplicate the creative efforts of others. The exploration must be into the realm of your own creativity. C. Five Practices to Embrace. 1) Daring: You must have the courage to begin anywhere, anytime. Then, keep going, keep exploring and daring. It will get you much further than being afraid to make mistakes. 2) Inkling: Inklings are those little whispered suggestions, echoed bits of selfknowledge and kernels of wisdom you’re filed away. It is from these inklings that ideas emerge to help you in that creative process. Honor your intuition. Don’t listen to the voices that say, “we should do it this way,” and hear those quite whispers that say, “What if we tried it another way?” 3) Doing: At some point you have to take the risk, listen to your intuition, get your hands dirty, make a mess and create something. Create anything! Doing is the difference. 4) Experiencing: The reason to create is to experience the process. What you create is not necessarily the objective. That you create, is the goal. 5) Rejoicing: Celebrate your creative efforts. Be pleased, be proud. Take pleasure in what you have experienced and what you have to show for it. It may not be a Picasso or a Mozart Sonata, but it is yours. You kept your mind open and your hands busy. You dared to take the lead and enjoyed your journey. Congratulations are definitely in order! These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 3 2. Jill Badonsky, Inspiring Creativity, Edited by Rick Benzel A) Beware of the Flying Monkeys: Flying Monkeys are a term for the evil-thwarters of the creative process: Those monkeys can impede our creativity by driving us to: 1. Thinking the creative process is quick & easy, and so giving up too quickly when the normal stages of ambiguity & doubt arise. 2. Feeling that ideas are drying up. 3. Taking creativity too seriously and therefore choking it in the process. 4. Having low self-confidence and self-esteem, constant negative selftalk and comparisons to others. 5. Creating unrealistic expectations or being caught in an epidemic of immobilizing or crazy-making perfection. 6. Appling creativity and ingenuity to procrastination strategies rather than to one’s creative passions. 7. Being overwhelmed with everything there is to do. 8. Believing there is not enough time to get creative. ---Jill Badonsky, in Inspiring Creativity, edited by Rick Benzel B. Call upon the Muses: In Greek mythology, the nine daughters of Zeus and Mnemosyne, the Goddess of Memory, were considered the keepers of creative inspiration, the Muses.* The clever creative tactics devised specifically and exclusively for mortals by the Modern Day Muses can tame your flying monkeys—and even train them to work for you rather than against you. The Muses are there inside of all of us. They are our strength, our wisdom, our will and our passion. Personified as Muses, we can more easily conjure up their energy with creative imagination, the energy These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 4 we want mobilized in the creative process. Be fueled by the voice of your creative potential. Go into the world and create. Remember to have fun. Be amused. -- Jill Badonsky C. Advice Inspired by the Muses The creation of something new is not accomplished by the intellect, but by the play instinct acting from inner necessity. ---Carl Jung While one person hesitates because he feels inferior, another is busy making mistakes and becoming superior. ---Henry C. Link It takes a lot of time to be a genius, you have to sit around so much doing nothing, really doing nothing. ---Gertrude Stein It’s a job that’s never started that takes the longest to finish. ---J.R.R. Tolkien Take the obvious, add a cup of brains, a generous pinch of imagination, and a bucketful of courage & daring, stir well and bring to a boil. ---Barnard Baruch, U.S. Businessman We need to make the world safe for creativity & intuition, for it’s creativity and intuition that will make the world safe for us. ---Edgar Mitchell, Apollo astronaut * The Muses: 1) Calliope: Goddess of Eloquence, Epic Poetry, Drama, Performance, Communication & Storytelling. 2) Clio: Muse of History & Writing, the impulse to find the Truth & Celebrate Knowledge. 3) Erato: The Goddess with many faces. She is the Muse of the 4 aspects of Love a) Agape, the compassion face, b) Eros, the drive to procreate c) Libido, sensuality & sexuality d) Philia, Friendship. 4) Euterpe: Muse of Music and Lyric Poetry 5)Melpomene: Muse of Tragedy & she shows us how to overcome adversity 6) Polyhymnia: Muse of Oratory, Sacred Hymns & Poetry 7) Terpsichore: Muse of Dance 8) Thalia: Muse of Comedy 9) Urania: Muse of Astronomy & Mathematics These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 5 3. Mining Creative Gold, Deborah Bouziden, in Inspiring Creativity, Edited by Rick Maisel In today’s world, we live on the edge, always in a hurry, taking for granted the things around us, not enjoying our senses and the moments we’ve been given. We become so buried in the deep mine of life that we can’t see the gold sparkling on the walls. It isn’t that the gold’s not there, it’s just that we don’t have the light of perception to see it. Here are 15 suggestions to help you discover your unique vein of creative gold: 1. Change Your Work Area If you can’t move into a new space, then move your desk, add posters to your walls, etc. Just make that work area appear different and more inspiring. 2. Do Nothing at All Turn your consciousness off. Get up and away from your desk. Take a walk, make yourself a cup of tea or sit quietly and just contemplate. Release your mind, so it can release its best ideas to you. 3. Experiment Try something completely new. A fresh perspective will sometimes create exciting revelations. 4. Get Organized Do you feel like you’re going in a million different directions at the same time? Do tasks sit undone because you’re overwhelmed? By organizing your time, space and thoughts, you might just find you have more energy to be creative. Organization puts your world in order. It frees your body, soul and spirit to create. 5. Listen to Music Music has been called creative energy. As you listen to music, ideas often start to flow and you begin to create. Play music that suits the mood you’re trying to create. And, don’t be hesitant to be bold and experiment with unfamiliar styles and mixes. It just might open up a new area of creativity for you. These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 6 6. Make an Appointment with Nature Writers and artists have known and recommended “time with nature” through the ages. Taking the time to “smell the roses” can clear your mind, relax your body and put you in a wonderful mood to be creative. Henry David Thoreau wrote in Walden, “We need the tonic of wildness. We can never have enough nature.” 7. Meditate In today’s world, we are surrounded by so much technology and noise that our brains are often over stimulated. Meditation brings wisdom; lack of meditation leaves ignorance. Know well what leads you forward and what holds you back, and choose the path that leads to wisdom. ---Buddha 8. Opposites Attract Force two incompatible ideas together and see what happens. You never know what will happen when you begin to play with things that don’t relate to one another. Years ago, people may have thought that peanut butter and chocolate couldn’t be compatible, but look what it’s done for Reese’s. 9. Re-evaluate Your Goals Take a realistic look at what you want to accomplish and see if it is really doable within the time frame you have set for yourself. The great American novel wasn’t written in a month. If you feel anxious every time you sit down to work, you may want to adjust your goals, cut the project into pieces or extend your time line. 10. Set Aside Time to be Alone and Think Become your own think tank. Take an hour a week to do nothing but ponder and brainstorm new ideas and new concepts. And, don’t let anyone interrupt your special time. 11. Spend Time with Children Children have a unique view of the world. They are honest, open, not jaded by bad experiences and they don’t worry about coloring outside the lines. The story is told about a grandmother who was watching her grandson play with modeling clay. He just kept rolling the clay between his hands. These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 7 “Are you going to make something?” his grandmother asked. “Yeah,” he said as he continued to play with the clay. “When?” she asked. “When it tells me what it wants to be.” Even great artists approach materials in the same way. Michelangelo is said to have commented as he looked at a new piece of marble: “Inside of every rock there is a sculpture waiting to emerge.” Even more impressive than the famous “David” in Florence, are the “unfinished sculptures” he left behind when a project he was working on was cancelled. 12. Take a Class Our minds seek new experiences, fresh knowledge and like to stay engaged. Expanding what we know increases our ability to share unique insights with others. As we always say in the Leadership Program, “It is a Journey of a Lifetime.” 13. Look, then Take Another Look This is a process know as scanning. When you look for only one thing, for example the color brown, you miss all the other colors that may be right in front of you. 14. Turn off the Critic Sometimes we begin censoring ourselves before we get to the good stuff. Turn off the voice that says, “It isn’t good enough,” “It has to be perfect,” “It has to be finished today.” These are all things that can put a barrier between us and our creativity. 15. Use a Different Approach Think about things from a different angle and from a different perspective. Paint a tree orange instead of green. There are many ways to be creative. We all must find what works for us to get those creative juices flowing. Believe in yourself, your ideas and your talents. That Eureka moment is only one creative notion away. 4. Getting Unstuck, Rick Benzel in Inspiring Creativity, Edited by Rick Maisel Every artist gets stuck from time to time in “creativity-halting goo.” It can happen at any phase of your work: when you’re beginning a project, middle or close to completion. The goo can overcome you in many different ways – it can prevent you from finding mind when choosing among many ideas, or pull you in the an idea, or cloud your These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 8 downwards into a creative void. Whenever it happens and whatever it takes, creativity halting goo is frustrating, energy draining and harmful to the self-esteem of the creative mind. It feels like a sticky poisonous tar that envelopes you. No matter how much you try, you simply cannot escape from the gooey spot you have gotten yourself into – and your creative work stops dead in its tracks. Nine approaches to getting unstuck! 1) Reframe the Problem Reframing means learning how to change your view of the problem. Reality is, after all, shaped by our thoughts and interpretations. So reframing the problem can lead you to a more fruitful interpretation of what that problem is. 2) Marcel Proust Approach Marcel Proust, the great French writer (1871-1922) is known for a style of writing called “stream of consciousness.” To do this he releases his mind from rules and formulas and then pours his thoughts onto a page like water over a dam. Steam of consciousness allows you to connect with your innermost feelings and thoughts, a veritable “brain dump” that lets your creativity “hang out” without regard to consciousness, appropriateness or brilliance. As Proust learned, its very creative to simply to let your mind spill out and even your ramblings can turn into a worldrenowned piece of literature. 3) Pottery Approach When making pottery, the artist has learned to place the clay on the center of the wheel. Take that one step further and it means centering your mind, your feelings, your entire being. Ways to center yourself can include meditation, going for walks or having a talk with someone. 4) Buddy Approach Sometimes you need a “buddy” to get unstuck, a colleague who can push or pull you out, by listening to you or sharing some ideas. 5) Matrix Approach This technique if based on using logic to evaluate your ideas and choose the best one according to a set of criteria you develop. It helps you check off which column or row intersection makes the most logical sense. These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. Please contact mbair@udel.edu or rzehtab@udel.edu. 9 This is particularly useful when you have a large number of choices. 6) Spiritual Approach This is not limited to a religious experience, but is rooted in profound respect and appreciation for human creativity in a mystical cosmos. You can gain this power by going to a mountain top or a favorite outdoor place. By going to this special place you can experience profound insights into your place in the cosmos and your love for the creativity you posses. 7) Rewards Approach You simply offer yourself a reward for committing to get your work done or achieving certain milestones. 8) Hero Approach Think of yourself as a hero, a luminary in your field. However, be careful about selecting a hero and turning him or her into an object of negative comparison for yourself. Choose your heroes based on their human qualities and the value they bring to their craft, not based upon how famous they are. 9) Hire-A-Professional Approach You can find creativity coaches at: www.creativitycoachingassociation.com. 5. Self-Appreciation: How to Star in your own Life. Beverly Down in Inspiring Creativity, Edited by Eric Maisel How we feel about ourselves will color every area of our life to some degree. The good news is that we can learn to appreciate ourselves more, as with any learned skill. It doesn’t take long to put into practice new ideas, which in turn will bring new results! When we are centered in the truth of our beings, what we produce is authentic. You live once – but if you work it right, once is enough. ---Joe E. Lewis These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 10 Please contact mbair@udel.edu or rzehtab@udel.edu. The tragedy of life is not that it ends so soon, but that we wait so long to begin it. ---W.M. Lewis ………………………………………………………………………………………………………….. The primary purpose of all human life is to live a life that is full of joy and delight. ---John Payne I have an everyday religion that works for me, Love yourself first and everything else falls into line. You have to love yourself to get anything done in this world. ---Lucille Ball He does not look back who is bound to a star. ---Leonardo DaVinci My wish for each of us is to fully awaken and to embrace the idea that each of us is a star. May the creativity within guide us and help us to live lives filled with joy and love! Let the veil be lifted so that our true identity, as co-creators is revealed. Let our creative expression soar! May self-appreciation grow within each of us so that we become whole and transform the world. May the force be with us. Amen, and Awomen! (An adaptation of the final section of Beverly Downs’ Chapter) 6. Cracking Creativity: The Secrets of Creative Genius --- Michael Michalko A. Seeing What No One Else is Seeing 1. Strategy One: Knowing How to See Leonardo da Vinci believed that to gain knowledge about the form of the problem, you begin by learning how to restructure it to see it in many different ways. He would look at the problem from one perspective and move to another perspective and still another. With each move, his understanding would deepen, and he would begin to understand the essence of the problem. He called this thinking saper vedere or “Knowing how to see. a) For example, in the series of letters below, cross out six letters to make a common word: These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 11 Please contact mbair@udel.edu or rzehtab@udel.edu. CSRIEXLEATTTERES. Answer at the end. b) In the diagram below, you can look at it passively as a single pattern of 4 dots inside a box, or you can look at it as the four arms of a cross, or four, corners of a diamond, the points of a diamond, the bases of a baseball diamond the points of a compass etc. Looking at something from different perspectives is not just a passive registering of data, but an active and creative process. c) The Michelangelo Technique: Seeing thru the Surface If you were asked to identify Michelangelo’s most famous sculpture in Florence, you and many others would say: “of course it is David.” When I visited the Galleria Dell’Accademia in Florence, I, too, was awed by this beautiful and massage sculpture. It is located in the middle of the museum in an alcove built to display it from all sides. But, what I found far more interesting were the sculptures in the hallway leading to David. These are the four Unfinished Slaves, originally intended for the tomb of Pope Julius II in St. Peters. Julius died before the tomb was completed and the sculptures remained unfinished. What is so amazing about these works is really the process that Michelangelo used to create his masterpieces. It is said, that whenever Michelangelo looked at a block of marble, he didn’t just see a rock, but a figure “Imprisoned in the marble that needed to be liberated.” Awakening Slave These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 12 Please contact mbair@udel.edu or rzehtab@udel.edu. It often took him a great deal of time to select the “right” piece of marble, as he would have to “see” what lay inside. Myrna L. Bair, 2006 2. Strategy Two: Making Your Thoughts Visible Galileo revolutionized science by making his thoughts visible with diagrams and drawings, while his contemporaries used conventional verbal and algebraic approaches. His diagrams of celestial bodies unfolded a deeply visible logic that produced insights far beyond those achieved by his peers and changed the history of science. a) Tree Diagrams Darwin frequently drew diagrams of nature as an irregularly branching tree. These diagrams helped him capture his thoughts about evolutionary change by allowing him to reach out in many directions at once and pull seemingly unrelated information together. b) Mind Mapping Mind mapping was formalized as a technique in the early 1970s by Tony Buzan, a British brain researcher, as a whole-brain alternative to linear thinking. Mind mapping makes it easier to access the tremendous potential of your brain by representing your thoughts using key words. It is an organized brainstorming method to find out what you know by writing a central theme and then depicting thoughts and associations as vines growing in all directions from the central theme. These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 13 Please contact mbair@udel.edu or rzehtab@udel.edu. In this example, the starting thought is: “exercise, relaxation & de-stressing. This leads to thoughts of visualization, exercise, brain & meditation. Then each of these key words lead to more thoughts (branches of the tree). For further information on Mind Mapping, see Tony Buzan’s books or Google: Buzan Mind Mapping. These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 14 Please contact mbair@udel.edu or rzehtab@udel.edu. B. Thinking What No One Else is Thinking Our minds build up patterns that enable us to simplify and cope with a complex world, based on our experiences in life, education and work that has been successful in the past. But without any provision for variations, ideas stagnate and lose their adaptive advantages. If you always think the way you’ve always thought, you’ll get what you’ve always got, the same old, same old ideas. Creativity implies a deviance from past experience and procedures. Creativity produces a rich variety of original ideas and solutions because they ignore conventional ways of thinking and look for different ways to think about problems. We need to think by provoking different thinking patterns that incorporate chance and unrelated factors into our thinking. These different thinking patterns enable us to look at the same information as everyone else and see something totally different. Techniques: 1) Think Fluently (generating quantities of ideas) and Flexibly (think beyond the ordinary and conventional nature of things). Thomas Edison one said that creativity is “1 percent inspiration & 99 percent perspiration.” It took him 9,000 experiments to discover a long-lasting filament for light bulbs. In his mind he hadn’t failed once. Instead, he discovered thousands of things that didn’t work. 2) Make Novel Connections The new combinations give you different ways to focus your attention and different ways to interpret whatever you are focusing on. This will help you find new insights, original ideas and creative These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 15 Please contact mbair@udel.edu or rzehtab@udel.edu. solutions. Some of these techniques include: 1) making a matrix of all the possibilities and selecting one from each category, 2) breaking down the problem into sub-parts and then putting together the sub-parts into different formations, 3) creating new associations, 4) combining existing information 5) combining the unrelated, 6) combining problems, 7) combining words, 8) combining ideas, 9) combining multiple perspectives and 10) combining domains. 3) Connecting the Unconnected People who are creative have the ability to see relationships to which others are blind. When you can change your thinking patterns you catch your brain’s processing by surprise and it will change your perception of the problem or issue. 4) Looking at the Other Side In tackling a problem, people commonly assume a set of boundaries to limit the solution. The boundaries of the problem are defined by assumption and then, within those boundaries, conventional thinking is used to find a solution. Techniques include: 1) Reversals (reversing the way you think about an issue) 2) Seeing all Sides and 3) Working Backward These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 16 Please contact mbair@udel.edu or rzehtab@udel.edu. 5) Looking in Other Worlds Like a spark that jumps across a gap, an idea from one world is used to create a new idea or creative solution to a problem in another world. For example, Alexander Graham Bell observed the similarities between the inner workings of the ear and the ability of a strong piece of membrane to move steel and conceived the telephone. Techniques include: a) Parallel Worlds It helps you imagine comparison, similarities & even differences between subjects in “other worlds.” If one world does not help, try using several worlds until you fine one that best suits the general principles of your challenge. For example if the challenge is to find better ways to sell “lumber”, try using words from “computers.” b) World of Essences As humans, many of us have lost the sensitivity to deeper relationships and essences because we’ve been educated to focus on the particulars of experience as opposed to the universals. For example, if you were asked to design a new can opener, your first thoughts might be to look an existing can openers. Leave that world and look at opening a pea pod. c) Worlds of Special Interest Most of us have expert knowledge in some hobby, These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 17 Please contact mbair@udel.edu or rzehtab@udel.edu. discipline or special activity. Transfer that knowledge to the problem at hand. For example, if your hobby is model trains and your job involves designing better ways to move traffic. Look at what you have learned from the design of the train tracks and transfer that to issues in your job. d) World of Nature The world of nature often can provide us with answers to problems or even new products and techniques. For example the Swiss inventor George de Mestral invented Velcro when he examined the burrs that he removed from his dog when they were out hunting. e) The World of Imagination One way to move toward creative thinking is to forget your problem and take an imaginary excursion. As your mind is on this journey, you can activate more and different thought patterns. In many cases, you can then find a connection to the problem at hand. f) World of Images Try to represent the key elements of your challenge to mental images that symbolically represent your subject. Then write down (or draw) the images that just come to mind. Look at all these images and look for relationships and connections between the two. 6) Finding What You Are Not Looking For A creative accident is a special event. It often provokes the question, “What have we done.” Answering that question in a novel, unexpected way is the essential creative act. It is not luck, but creative insight of the highest order. Many of history’s greatest discoveries were the result of looking for one thing and finding another – from the These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 18 Please contact mbair@udel.edu or rzehtab@udel.edu. discovery of electromagnetic laws to Post-its. The difference between someone with creative ability and those who aren’t, is that the creative person quickly realizes they have discovered something new and then find a practical use for it. Creative techniques include: 1) Exploring, 2) Finding the latent potential that exists is everything, 3)Free thinking or not over-thinking, 4) Asking yourself “Are your Ideas Crazy Enough” 5) Fantasize about your subject, and 6) Understanding that “Chance Favors the Prepared Mind.” 7) Awakening the Collaborative Spirit a) Open & Honest Conversations with Colleagues Einstein, Heisenberg, Pauli & Bohr (four outstanding scientists of the last century) spent years freely meeting and conversing with each other. They exchanged ideas and each felt free to propose what ever was on their minds. This freedom to discuss without risk led to the foundations of modern physics. b) Group Brainstorming Collaboration is one of the best kept secrets in creativity. Walt Disney wanted to create a full-length animated feature film. So he assembled a great team of diverse talents to create the breakthrough feature film, “Snow White and the Seven Dwarfs.” It was Disney’s ability to tolerate diversity, allowing his group to retain their individuality while combining their talents that created the cooperative synthesis that made his vision a reality. Group brainstorming, if done in the right spirit, can generate a rich variety of different perspectives and ideas about any given These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 19 Please contact mbair@udel.edu or rzehtab@udel.edu. subject. That is because individuals are magically different and unique from each other. 3) Conclusions: In summary, creative people are productive thinkers. When you need original ideas or creative solutions for your professional and personal problems, you need to: 1) Generate a multiplicity of different perspectives about your subject until you find the perspective you want. Creativity often comes from finding a new perspective that no one else has taken. 2) Generate a large quantity of alternatives and conjectures. Then retain the best ideas for further development. 3) Produce variation in your ideas by incorporating random, chance or unrelated factors. The author in his closing section recounts an ancient Chinese story about a rainmaker who was hired to bring rain to a parched area of China. The rainmaker, a small, wizened, old man upon arriving, sniffed the air with obvious disgust as the got out of his cart. He asked to be left alone in a cottage outside the village, even his meals were to be left outside the door. Nothing was heard from him for three days. Then it not only rained, but there was also a big downfall of snow. Very much impressed, the villagers sought him out and asked him how he could make it rain and even snow. The rainmaker replied, “I have not made the rain or the snow; I am not responsible for it.” “But, how can that be?” the villagers asked. “Oh, I can explain that. You see, the rain and the snow were always here. But as soon as I got here, I saw that your minds were out of order and that you had forgotten how to see. So I remained here until once more you could see what was right before your eyes.” It is my hope that the strategies in this book will show you how to look for different ways to think about your problems. When you do that, you will rethink the ways you see things, and you, like the villagers, will see what is right before your eyes. ---Michael Michalko Answer to the letter puzzle: CREATE These materials may be duplicated if permission is obtained and the Women’s Leadership Development Program is properly credited. 20 Please contact mbair@udel.edu or rzehtab@udel.edu.