Lesson Plan Course Title: Manufacturing Engineering Session Title: Applying Statistical Process Control (SPC) Performance Objective: After completing this lesson, students will be able to apply Statistical Process Control (SPC) concepts and principles in a computer integrated manufacturing process to the teacher’s satisfaction. Specific Objectives: Discuss the purpose of Statistical Process Control. Research and discuss terms used in Statistical Process Control. Discuss the types of variation and the use of process maps. Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Manufacturing Engineering: 130.329(c)(8)(A) ...apply statistical process control. Interdisciplinary Correlations: Physics: 112.39(c)(2)(A)(B)(C)(D) ...know the definition of science and understand that it has limitations, as specified in subsection (b)(2) of this section; ...know that scientific hypotheses are tentative and testable statements that must be capable of being supported or not supported by observational evidence. Hypotheses of durable explanatory power which have been tested over a wide variety of conditions are incorporated into theories; ...know that scientific theories are based on natural and physical phenomena and are capable of being tested by multiple independent researchers. Unlike hypotheses, scientific theories are well-established and highly-reliable explanations, but may be subject to change as new areas of science and new technologies are developed; ...distinguish between scientific hypotheses and scientific theories; Copyright © Texas Education Agency, 2012. All rights reserved. 1 112.39(c)(3)(D) ...explain the impacts of the scientific contributions of a variety of historical and contemporary scientists on scientific thought and society; English Language Arts and Reading, English I: 110.31(b)(1)(E) ...use a dictionary, a glossary, or a thesaurus (printed or electronic) to determine or confirm the meanings of words and phrases... 110.31(b)(12) - Reading/Media Literacy. 110.31(b)(19) - Oral and Written Conventions/Spelling. 110.31(b)(24)(A) …listen responsively to a speaker by taking notes that summarize, synthesize, or highlight the speaker's ideas for critical reflection and by asking questions related to the content for clarification and elaboration; 110.31(b)(25) - Listening and Speaking/Speaking. Occupational Correlation: (reference: O*Net – www.onetonline.org) Industrial Engineers 17-2112.00 Similar Job Titles: Process Engineer, Engineer, Operations Engineer, Engineering Manager, Manufacturing Specialist, Plant Engineer, Supply Chain Engineer Tasks: Plan and establish sequence of operations to fabricate and assemble parts or products and to promote efficient utilization. Review production schedules, engineering specifications, orders, and related information to obtain knowledge of manufacturing methods, procedures, and activities. Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs. Recommend methods for improving utilization of personnel, material, and utilities. Apply statistical methods and perform mathematical calculations to determine manufacturing processes, staff requirements, and production standards. Soft Skills: Judgment and Decision Making; Complex Problem Solving; Critical Thinking; Active Learning Listening Copyright © Texas Education Agency, 2012. All rights reserved. 2 Teacher Preparation: Teacher should review all supporting documents such as the Applying Statistical Process Control (SPC) presentation and notes, Matching Terms and Definitions handout, and Applying Statistical Process Control (SPC) worksheet. Teachers are also encouraged to conduct their own research on lesson material. Locate a variety of modern computerized manufacturing images to show students during the presentation. References: 1. O*Net – www.onetonline.org 2. Statistical Process Control: It's a Tool, Not a Cult, http://www.sme.org/Tertiary.aspx?id=35080&terms=statistical%20process%20control,(2000) 3. The Secretary of Labor’s Report on OSHA Program Activity, http://www.osha.gov/dep/fap/Final_Report_10_7_09.pdf, P. 126, (2000) Instructional Aids: 1. Applying Statistical Process Control (SPC) presentation and notes 2. Matching Terms and Definitions handout and answer sheet 3. Applying Statistical Process Control (SPC) worksheet and answer key 4. Warm-up activity (slide 3) Materials Needed: 1. Matching Terms and Definitions handout for each student 2. Applying Statistical Process Control (SPC) worksheet for each student 3. Pen or pencil 4. Paper Equipment Needed: 1. Computer 2. Internet access (optional) 3. Overhead projector Learner Preparation: Students must have basic computer skills. Introduction Introduction (LSI Quadrant I): SAY: Having an understanding of Statistical Process Control will greatly contribute to your career success. ASK: Have you ever thought about how we expect the products we buy to be free of defects? SHOW: Images of common products we purchase - phones, computers, shoes, cars and Copyright © Texas Education Agency, 2012. All rights reserved. 3 gaming equipment. SAY: Statistical Process Control processes in manufacturing help eliminate defective products from store inventory. ASK: When was the last time you had to return a product to the store because it was defective? SHOW: Online videos of manufacturing processes that operate efficiently and address defects that occur during the production process. Outline Outline (LSI Quadrant II): Instructors can use the presentation, slides, handouts, and note pages in conjunction with the following outline. MI Outline Notes to Instructor I. Introduction and Start of Lesson Begin Applying Statistical Process Control (SPC) presentation. Have students work on the Bell Work Activity. Slide 2 Warm-up Activity: Using the Matching Terms and Definitions handout, students will pair-share and teach each other the terms and definitions. They may do computer-based research to look up the meaning. Slide 3 II. History of Statistical Process Control A. Contributions of W.A. Shewhart B. Contributions of W.E. Deming III. Overview of Statistical Process Control A. SPC defined B. Variation and SPC Terms Discuss the importance of the contributions of each one of these SPC Pioneers and how their research impacted the growth of SPC. Slide 4-5 Discuss the purpose of SPC, examples of variation and SPC terms. Slides 6 Copyright © Texas Education Agency, 2012. All rights reserved. 4 Verbal Linguistic Logical Mathematical IV. Process Mapping and Variation A. Overview and purpose of process mapping B. Overview of variations Discuss process mapping the workflow. Review the notes provided in the Applying Statistical Process Control (SPC) presentation. Discuss the effects and types of variation. Ensure students understand the concepts. Have some background knowledge, and challenge the students to make some contributions to the discussion. Slides 7-8 Each slide is meant to be discussed. V. SPC Worksheet A. Assign worksheet B. Teacher will go over worksheet in class Distribute and assign the Applying Statistical Process Control worksheet to the students. Teacher will go over the answers in class for better understanding. Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal Interpersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Using Matching Terms and Definitions handout, students will pair-share and teach each other the terms and definitions. They may do computer-based research to look up the meaning. Independent Practice (LSI Quadrant III): Students will complete Warm-up Activity, doing computer-based research to look up and match the meaning of words on the handout, writing out definitions on a sheet of paper. Students will complete the Applying Statistical Process Control (SPC) worksheet. Summary Copyright © Texas Education Agency, 2012. All rights reserved. 5 Review (LSI Quadrants I and IV): Question: How has SPC impacted the manufacturing industry? Answer: SPC has contributed to the drastic reduction of defects and quality improvement of products in many industries. Products have fewer defects and this increases customer satisfaction, resulting in more products being sold. Question: Identify the types of variation that can be controlled. Answer: Specific cause variation, examples: providing unskilled workers with proper training to reduce accidents. Creating procedures so workers know the correct type and amount of ingredients to use in making products. Question: What is necessary to become skilled in the SPC Process? Answer: training and experience Evaluation Informal Assessment (LSI Quadrant III): Oral question/answer. Students will complete definitions teacher has on the board from terms in the Matching Terms and Definitions handout. Students will complete the Applying Statistical Process Control (SPC) worksheet and will go over it in class with the teacher. Formal Assessment (LSI Quadrant III, IV): No formal assessment in this lesson. Extension Extension/Enrichment (LSI Quadrant IV): 1. Students can work in groups to find examples of manufacturing processes that have been improved using SPC. Study them and discuss the results within the group. 2. Students can conduct research and identify a nearby manufacturing facility that has implemented SPC successfully, then contact the plant manager and request a tour of the facility to find out more about how the plant prepared for and implemented SPC. If allowed they can take photos and conduct interviews and create a presentation for class. Copyright © Texas Education Agency, 2012. All rights reserved. 6 Name______________________________Date_________________Class_________ Manufacturing Engineering Applying Statistical Process Control (SPC) Matching Terms and Definitions Directions: Match the terms in Section 1 with the definitions in Section 2. Section 1: A. Variation B. Random defect C. Specific cause defect D. Process mapping E. Brainstorming Copyright © Texas Education Agency, 2012. All rights reserved. 7 Section 2: 1.____using a visual flowchart to identify the sequential steps in a work process 2.____defects that occur during the work process 3.____working with a group to create a list of possible options to correct a problem (or defect) 4.____defects that are within our control (preventable accidents like adding incorrect ingredients, incorrect temperature settings, inadequate training) 5.____defects that occur and the cause is outside our control (lightening, earthquakes, war, terrorist strikes, etc.) Copyright © Texas Education Agency, 2012. All rights reserved. 8 Manufacturing Engineering Applying Statistical Process Control (SPC) Matching Terms and Definitions Answer Key D. Process mapping: using a visual flowchart to identify the sequential steps in a work process A. Variation: defects that occur during the work process E. Brainstorming: working with a group to create a list of possible options to correct a problem (or defect) C. Specific cause defect: defects that are within our control (preventable accidents like adding incorrect ingredients, incorrect temperature settings, inadequate training) B. Random defect: defects that occur and the cause is outside our control (lightning, earthquakes, war, terrorist strikes, etc.) Copyright © Texas Education Agency, 2012. All rights reserved. 9 Name______________________________Date_________________Class_________ Manufacturing Engineering Applying Statistical Process Control (SPC) Worksheet Directions: Using information from the class discussion, answer the five questions below. 1. What were the contributions of Walter A. Shewhart to the development of SPC? 2. What were the contributions of W. Edwards Deming to the development of SPC? 3. Why is it important to study and analyze the work process during SPC, before making improvements? 4. Is it important to focus most of our attention on random defects? 5. Why is it important to develop a process map? Copyright © Texas Education Agency, 2012. All rights reserved. 10 Manufacturing Engineering Applying Statistical Process Control (SPC) Worksheet Answer Key Directions: Using information from the class discussion answer the five questions below. 1. What were the contributions of Walter A. Shewhart to the development of SPC? Answer: He used mathematical statistical formulas to give us a better understanding of variation. 2. What were the contributions of W. Edwards Deming to the development of SPC? Answer: He added a strong statistical foundation to quality control by gathering data on defects that occur during the manufacturing process. 3. Why is it important to study and analyze the work process during SPC, before making improvements? Answer: to identify the root cause of the defects 4. Is it important to focus most of our attention on random defects? Answer: No, because random defects are usually out of our control (earthquakes, lightning strikes, etc.) 5. Why is it important to develop a process map? Answer: To gain a better (visual) understanding of the work process Copyright © Texas Education Agency, 2012. All rights reserved. 11