Emergency Plans and Procedures Course Correctional Services Unit II Safety Essential Question How should personnel response to emergencies in correctional facilities? TEKS §130.297(c) (10)(C) Prior Student Learning Correctional Policy Estimated Time 3 to 5 hours Rationale Emergencies of some type will occur in a correctional facility. It is important that plans for handling different types of emergencies are established in order to save lives and limit property damage. Objectives The students will be able to: 1. List the types of emergencies that may occur in a correctional facility. 2. Identify the top priorities that an emergency plan must address. 3. Create emergency plans for prison layouts created by other students. 4. Critique the emergency plans created by other students. Engage Have the students imagine that they are the supervisors of a correctional facility. Then use the following scenarios and questions for a class discussion: An inmate takes another inmate hostage in a cell. How are you going to handle this? There is a tornado on a path toward your facility. What are you going to do? A fire breaks out in part of the facility. What will you do to protect lives and property? Use the Discussion Rubric for assessment. Key Points I. Emergency Plans A. Occasionally emergencies occur in correctional facilities B. The management and staff of the facility must have plans already established for the various types of potential emergencies II. Types of Emergencies A. The following situations call for an emergency response 1. Hostage taking 2. Weather 3. Riots 4. Escape 5. Fire 6. Chemical spills 7. Bomb threats 8. Power failures 1 Copyright © Texas Education Agency, 2012. All rights reserved. 9. Lockdowns 10. Inmate with a weapon III. Tactical Priorities A. The following tactical priorities (in order of importance) should be considered while deciding how to respond to an emergency: 1. Safety of personnel, the public, and the offenders 2. Stabilizing and containing the incident 3. Removing the endangered persons and getting treatment for the injured 4. Limiting expenses and damage to property IV. Characteristics of an Effective Emergency Plan A. The following characteristics are essential for an effective correctional emergency preparedness system: 1. Practical – is the plan useful? 2. Simple – is the plan easy to understand? 3. Corrections specific – will the plan actually work in a correctional facility? 4. Generic – can the plan be applied to more than one correctional facility? 5. Policy-based – is the plan consistent with already established policies in the institution? 6. A true system – is each part of the plan compatible with the other parts of the plan? 7. User-friendly – is the plan easy to follow? 8. Checklist driven – does the plan provide a list of the necessary actions for the staff to follow, complete, and check off instead of the staff having to rely on memory? 9. Agency wide – is the plan (for departments with more than one facility) consistent with the emergency plans at its other facilities? 10. Tailored to each facility – does the plan take into consideration the unique features of the different facilities and is the plan adaptable? 11. Detailed – does the plan explain each step exactly? 12. Auditable – is the plan open for inspection? 13. Field tested – can the plan be tested (if possible)? V. Obstacles to Emergency Plans and Procedures A. The following could hinder the effective implementation of emergency plans: 1. Poor communication 2. Little or no training 3. Poor leadership or chain of command during the incident 4. Insubordinate employees 2 Copyright © Texas Education Agency, 2012. All rights reserved. 5. No sense of urgency VI. The Role of Leadership A. Good leadership is critical to implementing emergency plans and procedures B. Leaders are judged based on the outcome of the emergency C. Leaders must set the tone for the response D. Important qualities of leadership during a crisis 1. Integrity 2. Decisiveness 3. Calm 4. Tenacity 5. Patience/maturity 6. Physical endurance 7. Mental flexibility and creativity 8. Tolerance for ambiguity 9. Supportive of the staff 10. Communication skills 11. Compassion 12. Analytical thinking 13. Self confidence 14. Open-mindedness E. Some ongoing challenges to leadership during a crisis 1. Constant criticism 2. Pressure to go with a suggestion 3. Egos 4. Isolation VII. Prevention A. Correctional officers can prevent inmate-caused emergencies by observing the inmates behaviors B. Training for an emergency plan can include teaching the staff to watch for potentially problematic inmate behaviors which will reduce the need for the plan to be implemented unnecessarily C. Common inmate behaviors that are potentially problematic/violent include 1. Hoarding food or canteen goods 2. Refusing to go to recreation 3. Wearing extra clothing at recreation 4. Warning well-liked staff not to come to work 5. Sending personal items out of the institution 6. An increase of a) Requests for protective custody b) Racial grouping c) Sick calls and infirmary admission attempts 7. A decrease of 3 Copyright © Texas Education Agency, 2012. All rights reserved. a) Staff/inmate interaction b) Visiting among inmates 8. A sharp increase or decrease of a) The number of inmate grievances b) The noise level in the institution D. Administration-controlled conditions that can contribute to riots and/or inmate uprisings include 1. Overcrowding 2. Understaffing 3. Decreased access to inmate programs 4. Poor labor management relations/poor staff morale 5. Failures in the inmate disciplinary process 6. Housing large numbers of maximum security inmates in a minimum or maximum security facility 7. Lack of interaction and communication between the administration and frontline staff VIII. Preparation A. Here are some preparatory actions for emergencies that might be known about in advance (i.e. dangerous weather) 1. Store sufficient water and food before a hurricane 2. Designate an evacuation area for protection from a tornado 3. Call in extra staff for assistance 4. Identify inmates who can help lead other inmates to safety 5. Make sure there is an extra set of keys available to the staff 6. Identify the fire emergency exit points for all of the areas of the facility 7. Install emergency lights strategically to provide light during power outages 8. Install an effective communication system that can project directions to the staff and the inmates IX. Emergency Response Teams A. Correctional facilities often have teams that are specially trained to respond to emergencies such as a 1. Tactical team – trained to use sub-lethal and lethal force 2. Hostage negotiation team – trained to talk hostage-takers into releasing hostages 3. Crisis intervention team – trained to debrief employees, and provide counseling and support for them or their families B. An emergency plan should include when these teams are called for help Activities 4 Copyright © Texas Education Agency, 2012. All rights reserved. 1. Emergency Plans and Procedures Exam Review. Have students complete the Emergency Plans and Procedures Exam Review. Use the Emergency Plans and Procedures Exam Review Key for assessment. 2. Prison Emergency Plans. Have the students create and draw the floor plan of a prison. When the students are finished, have them trade their layouts with another student. Then assign various emergencies to the students and have them create an emergency plan for the layout received during the trade (Note: the student do not have to develop the exact details of the plan; for instance, if the emergency is a hostage situation the plan needs to address how to handle the tactical priorities such as calling the hostage negotiation team). Each emergency plan should include a checklist, the warnings signs, and the anticipatory preparation if applicable. After the emergency plans are complete, have the students trade again (with someone who is not the original creator of the layout). Then have the students audit the emergency plans (alternatively, each student may present his or her plans to the class and the class may complete the audit). After the plans are audited, the authors of the emergency plans may make changes as necessary. Use the Individual Work Rubric, the Discussion Rubric, and the Presentation Rubric as needed for assessment. Assessments Emergency Plans and Procedures Exam and Key Emergency Plans and Procedures Exam Review and Key Discussion Rubric Individual Work Rubric Presentation Rubric Materials Emergency Plans and Procedures computer-based presentation Resources Texas Department of Criminal Justice Correctional Institutions Division Management Operations US Department of Justice National Institute of Corrections, A Guide to Preparing for and Responding to Jail Emergencies http://static.nicic.gov/Library/023494.pdf Accommodations for Learning Differences For reinforcement, have students complete a self-audit of their emergency plans (which is on pages 41–51 of the US Department of Justice National Institute of Corrections: A Guide to Preparing for and Responding to Jail 5 Copyright © Texas Education Agency, 2012. All rights reserved. Emergencies http://static.nicic.gov/Library/023494.pdf. Use the Individual Work Rubric for assessment. For enrichment, have the students read the four case studies starting on page 155 of A Guide to Preparing for Responding to Jail Emergencies manual, http://static.nicic.gov/Library/023494.pdf. Have the students list the lessons learned from the incidents. A list of lessons is provided at the end of each case study. Use these and the students’ answers for a class discussion. Use the Discussion Rubric for assessment. State Education Standards Texas Essential Knowledge and Skills for Career and Technical Education §130.297. Correctional Services (One to Two Credits). (10) The student applies technical skill procedures of correctional staff to effectively manage day-to-day operations of correctional facilities. The student is expected to: (C) develop emergency plans and procedures for correctional facilities; College and Career Readiness Standards Cross-Disciplinary Standards I. Key Cognitive Skills C. Problem solving 1. Analyze a situation to identify a problem to be solved. 2. Develop and apply multiple strategies to solve a problem. 3. Collect evidence and data systematically and directly relate to solving a problem. 6 Copyright © Texas Education Agency, 2012. All rights reserved. Name________________________________ Date__________________________ Emergency Plans and Procedures Exam Review List the situations discussed that would require an emergency response. 1. ________________________________________________________________ 2. ________________________________________________________________ 3. ________________________________________________________________ 4. ________________________________________________________________ 5. ________________________________________________________________ 6. ________________________________________________________________ 7. ________________________________________________________________ 8. ________________________________________________________________ 9. ________________________________________________________________ 10. ________________________________________________________________ Rank the top tactical priorities in order from most to least important. 11. ________________________________________________________________ 12. ________________________________________________________________ 13. ________________________________________________________________ 14. ________________________________________________________________ For questions 15−27, list the characteristic of an effective emergency plan that aligns with the question. Can the plan be applied to more than one correctional facility? 15. ________________________________________________________________ Is the plan easy to understand? 16. ________________________________________________________________ 7 Copyright © Texas Education Agency, 2012. All rights reserved. Is the plan useful? 17. ________________________________________________________________ Will the plan actually work in a correctional facility? 18. ________________________________________________________________ Is the plan easy to follow? 19. ________________________________________________________________ Is each part of the plan compatible with the other parts of the plan? 20. ________________________________________________________________ Is the plan consistent with already established policies in the institution? 21. ________________________________________________________________ Does the plan provide a list of the necessary actions for the staff to follow, complete, and check off instead of the staff having to rely on memory? 22. ________________________________________________________________ Is the plan open for inspection? 23. ________________________________________________________________ Does the plan take into consideration the unique features of the different facilities and is the plan adaptable? 24. ________________________________________________________________ Is the plan (for departments with more than one facility) consistent with the emergency plans at its other facilities? 25. ________________________________________________________________ Can the plan be tested? 26. ________________________________________________________________ Does the plan explain each step exactly? 27. ________________________________________________________________ 8 Copyright © Texas Education Agency, 2012. All rights reserved. List the obstacles to leadership. 28. ________________________________________________________________ 29. ________________________________________________________________ 30. ________________________________________________________________ 31. ________________________________________________________________ 32. ________________________________________________________________ What is critical to implementing emergency plans and procedures? 33. ________________________________________________________________ Emergency response leaders are judged based on what? 34. ________________________________________________________________ What are leaders responsible for setting? 35. ________________________________________________________________ List at least three qualities of a good leader during a crisis. 36. ________________________________________________________________ 37. ________________________________________________________________ 38. ________________________________________________________________ What are some of the ongoing challenges a leader will face during an emergency? 39. ________________________________________________________________ 40. ________________________________________________________________ 41. ________________________________________________________________ 42. ________________________________________________________________ List at least two inmate behaviors that indicate impending violence. 43. ________________________________________________________________ 44. ________________________________________________________________ 9 Copyright © Texas Education Agency, 2012. All rights reserved. List at least two administration-controlled conditions that could contribute to inmate riots/uprisings. 45. ________________________________________________________________ 46. ________________________________________________________________ Which kind of emergency could be managed with the following preparatory actions? Storing sufficient water and food Designating an evacuation area to go to for cover Calling in extra staff to help 47. ________________________________________________________________ Which emergency response team is trained to debrief employees and provide counseling and support for employees or their families? 48. ________________________________________________________________ Which emergency response team is trained to use sub-lethal and lethal force? 49. ________________________________________________________________ Which emergency response team is trained to talk hostage-takers into letting the hostages go? 50. ________________________________________________________________ 10 Copyright © Texas Education Agency, 2012. All rights reserved. Emergency Plans and Procedures Exam Review Key 1. Hostage-taking 2. Weather 3. Riot 4. Escape 5. Fire 6. Chemical spill 7. Bomb threat 8. Power failure 9. Lockdown 10. Inmate with a weapon 11. Safety of personnel, the public, and offenders 12. Stabilizing and containing the incident 13. Removing the endangered persons and getting treatment for the injured 14. Limiting expenses and damage to property 15. Generic 16. Simple 17. Practical 18. Simple 19. User-friendly 20. True system 21. Policy-based 22. Checklist driven 23. Auditable 24. Tailored to each facility 25. Agency wide 26. Field tested 27. Detailed 28. Poor communication 29. Little or no training 30. Poor leadership or chain of command during the incident 31. Insubordinate employees 32. No sense of urgency 33. Good leadership 34. The outcome of the emergency 35. The tone when responding to an emergency 36. -38. Possible answers: integrity, decisiveness, calm, tenacity, patience and maturity, physical endurance, mental flexibility and creativity, tolerance for ambiguity, support for staff, communication skills, compassion, analytical thinking, self-confidence, openmindedness 39. Constant criticism 40. Pressure to go with a suggestion 41. Egos 42. Isolation 11 Copyright © Texas Education Agency, 2012. All rights reserved. 43. -44. Possible answers: hoarding food or canteen goods; refusing to go to recreation; wearing extra clothing at recreation; warning well-liked staff not to come to work; sending personal items out of the institution; an increase of requests for protective custody, racial grouping and/or sick calls and infirmary admission attempts; a decrease of staff/inmate interaction and/or visiting among inmates; a sharp increase or decrease of the number of inmate grievances and/or the noise level in the institution 45. -46. Possible answers: overcrowding; understaffing; decreased access to inmate programs; poor labor management relations/poor staff morale; failures in the inmate disciplinary process; housing large numbers of maximum security inmates in a minimum- or maximum-security facility; lack of interaction and communication between the administration and the frontline staff 47. Bad weather 48. Crisis intervention team 49. Tactical team 50. Hostage negotiation team 12 Copyright © Texas Education Agency, 2012. All rights reserved. Name________________________________ Date__________________________ Emergency Plans and Procedures Exam 1. _____ What type of situation would not need an emergency response? A. Hostage-taking B. Weather C. Inmate resisting a search D. Chemical Spill Rank the most important tactical priorities in order from greatest to least. 2. _____ First priority A. Stabilize and contain the incident 3. _____ Second priority B. Limit expenses and damage to property C. Safety of personnel, the public, and offenders D. Remove endangered persons and get treatment for the injured 4. _____ Third priority 5. _____ Fourth priority Match the characteristic with the appropriate question. 6. _____ Is the plan easy to follow? 7. _____ Can the plan be tested? 8. _____ Is the plan consistent with already established policies in the institution? 9. _____ Is the plan useful? 10. _____ Does the plan take into consideration the unique features of the different facilities and is the plan adaptable? 11. _____ Will the plan actually work in a correctional facility? 12. _____ Is the plan (for departments with more than one facility) consistent with the emergency plans at its other facilities? 13. _____ Can the plan be applied to more than one correctional facility? 14. _____ Is each part of the plan compatible with the other parts of the plan? 15. _____ Is the plan easy to understand? 13 Copyright © Texas Education Agency, 2012. All rights reserved. 16. _____ Does the plan explain each step exactly? 17. _____ Does the plan provide a list of the necessary actions for the staff to follow, complete, and check off instead of the staff having to rely on memory? 18. _____ Is the plan open for inspection? A. B. C. D. E. F. G. Practical Simple Corrections specific Generic Policy-based True System User-friendly H. I. J. K. L. M. Checklist driven Agency wide Tailored to Each Facility Detailed Auditable Field Tested 19. _____ Which of the following are obstacles to the effective implementation of emergency plans? I. Emergency plans not posted in supervisor’s office II. Poor communication III. No public announcement system in the facility IV. Little or no training V. Lack of funds VI. Poor leadership or chain of command during the incident VII. Insubordinate employees VIII. No sense of urgency A. B. C. D. I-V I, III, V, VIII II, III, V-VIII II, IV, VI, VII, VIII 20. _____ What is critical to implementing emergency plans and procedures? A. Good leadership B. Good vision C. Good discussions D. Employees with impeccable service records 21. _____ Leaders are judged based on the outcome of the emergency. A. True B. False 22. _____ Leaders are not responsible for setting the tone in responding to an emergency. A. True B. False 14 Copyright © Texas Education Agency, 2012. All rights reserved. 23. _____ What would not be an important quality of a leader during a crisis? A. Integrity B. Impatience C. Decisiveness D. Communication Skills E. All of the above 24. _____ What are some of the ongoing challenges a leader will face during the incident? A. Constant criticism B. Pressure C. Egos D. Isolation E. All of the above 25. _____ What could be pending when inmates are hoarding food or canteen goods, refusing to go to recreation, and increasing requests for protective custody? A. An anticipated sporting event B. Abuse by correctional officers of inmates C. Violence D. Bad weather E. None of the above 26. _____ Undercrowding is a condition that could contribute to a riot or inmate uprising. A. True B. False 27. _____ What type of emergency can be anticipated and prepared for? A. An anticipated sporting event B. Abuse by correctional officers of inmates C. Violence D. Bad weather E. None of the above 28. _____ Which emergency response team is trained to debrief employees and provide counseling and support for them or their families? A. Tactical team B. Hostage negotiation team C. Crisis intervention team 15 Copyright © Texas Education Agency, 2012. All rights reserved. 29. _____ Which emergency response team is trained to use sub-lethal and lethal force? A. Tactical team B. Hostage negotiation team C. Crisis intervention team 30. _____ Which emergency response team is trained to talk hostage-takers into letting the hostages go? A. Tactical team B. Hostage negotiation team C. Crisis intervention team 16 Copyright © Texas Education Agency, 2012. All rights reserved. Emergency Plans and Procedures Exam Key 1. C 2. C 3. A 4. D 5. B 6. G 7. M 8. E 9. A 10. J 11. C 12. I 13. D 14. F 15. B 16. K 17. H 18. L 19. D 20. A 21. A 22. B 23. B 24. E 25. C 26. B 27. D 28. C 29. A 30. B 17 Copyright © Texas Education Agency, 2012. All rights reserved. Name_______________________________________ Date_______________________________ Discussion Rubric Objectives 4 pts. Excellent 3 pts. Good 2 pts. Needs Some Improvement 1 pt. Needs Much Improvement N/A Pts. Participates in group discussion Encourages others to join the conversation Keeps the discussion progressing to achieve goals Shares thoughts actively while offering helpful recommendations to others Gives credit to others for their ideas Respects the opinions of others Involves others by asking questions or requesting input Expresses thoughts and ideas clearly and effectively Total Points (32 pts.) Comments: 18 Copyright © Texas Education Agency, 2012. All rights reserved. Name______________________________________ Date_______________________________________ Individual Work Rubric 4 pts. Excellent Objectives 3 pts. Good 2 pts. Needs Some Improvement 1 pt. Needs Much Improvement N/A Pts. Follows directions Student completed the work as directed, following the directions given, in order and to the level of quality indicated Time management Student used time wisely and remained on task 100% of the time Organization Student kept notes and materials in a neat, legible, and organized manner. Information was readily retrieved Evidence of learning Student documented information in his or her own words and can accurately answer questions related to the information retrieved *Research/Gathering information (if relevant) Student used a variety of methods and sources to gather information. Student took notes while gathering information Total Points (20 pts.) Comments: 19 Copyright © Texas Education Agency, 2012. All rights reserved. Name:____________________________________ Date:_____________________________ Presentation Rubric 4 pts. Excellent Objectives 3 pts. Good 2 pts. Needs Some Improvement 1 pt. Needs Much Improvement N/A Pts. Topic/Content Topic discussed completely and in-depth Includes properly cited sources (if used) Creativity/Neatness Integrates a variety of multimedia effects to create a professional presentation (transition and graphics) or appropriate visual aid used Title slide, table of contents, bibliography are included, using acceptable format Mechanics Grammar, spelling, punctuation, and capitalization are correct Image and font size are legible to the entire audience Oral Presentation Communicates with enthusiasm and eye contact Voice delivery and projection are dynamic and audible Audience Interaction Presentation holds audience’s attention and relates a clear message Clearly and effectively communicates the content throughout the presentation Total Points (20 pts.) Comments: 20 Copyright © Texas Education Agency, 2012. All rights reserved.