Management and Interpersonal Skills Computer Technician Practicum Lesson Plan Performance Objective Upon completion of this lesson, students will defend the purpose of management as it relates to efficient operation of an information technology project. Students will discuss the relationship of interpersonal and team-building skills and how these skills are used by effective managers. Specific Objectives Students will identify the three levels of management. Students will theorize how a self-managing team functions. Students will evaluate the five functions of management. Students will discuss the difference between traditional and horizontal organizations. Students will explain how interpersonal and team-building skills are vital to employee, management, and customer interaction. Students will demonstrate effective interpersonal and team building skills by working together to complete various IT projects. This unit should take 25 class days to complete, including presentation days. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes or alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.275. Computer Technician Practicum (c) Knowledge and skills. (1) The student demonstrates professional standards/employability skills as required by business and industry. The student is expected to: (B) identify and demonstrate positive personal qualities such as flexibility, open-mindedness, initiative, listening attentively to speakers, and willingness to learn new knowledge and skills; (C) employ effective reading and writing skills; (D) employ effective verbal and nonverbal communication skills; (E) solve problems and think critically; (F) demonstrate leadership skills and function effectively as a team member; (I) demonstrate planning and time-management skills such as project management and storyboarding. 1 Copyright © Texas Education Agency, 2015. All Rights Reserved. (3) The student applies academic knowledge and skills to research and develop projects. The student is expected to: (A) demonstrate effective use of written, verbal, and visual communication techniques consistent with information technology industry standards; (B) complete work orders and related paperwork for repair and installation; (C) estimate supplies, materials, and labor costs for installation, maintenance, and repair work orders; and (D) read and interpret technical documentation such as schematics, drawings, charts, diagrams, technical manuals, and bulletins. (4) The student applies communication, mathematics, English, and science knowledge and skills to research and develop projects. The student is expected to: (A) demonstrate proper use of written, verbal, and visual communication techniques consistent with information technology industry standards; (B) demonstrate proper use of mathematics concepts as they apply to the development of products or services; and (C) demonstrate proper use of science principles to the development of products or services. (5) The student creates a technological solution for a problem in the field of information technology. The student is expected to: (F) describe the architecture of various computer systems; (G) describe the function of central processing units, storage devices, peripheral devices, and microprocessor units; and (H) explain computer system environmental requirements and related control devices. (6) The student designs, creates, and implements a product or service that addresses a problem in the field of information technology and incorporates the solution. The student is expected to: (B) employ available reference tools, materials, and Internet sources to access information as needed; (7) The student applies the essential knowledge and skills for computer technologies to career preparation, job shadowing, mentoring, or apprenticeship training in simulated and actual work situations. The student is expected to: (A) identify a problem relating to information technology; (B) develop a solution using appropriate technologies, information technology concepts, and information technology industry standards; (C) explain how the proposed technological solution will resolve the problem and the methodologies involved; (D) apply decision-making techniques to the selection of technological solutions; (E) identify areas where quality, reliability, and safety can be designed into a product or service; (F) apply critical-thinking strategies to the analysis and evaluation of the proposed technological solution; (G) develop a sustainability plan for the product or service; (H) select and use the appropriate technological resources to conduct research, design, and development activities; 2 Copyright © Texas Education Agency, 2015. All Rights Reserved. (I) develop the documentation of the research and development process; and (J) present the solution to a panel of professionals using formal presentation skills. (8) The student employs project management knowledge to oversee information technology projects. The student is expected to: (A) implement project methodologies to manage information system projects; (B) define the scope of work to achieve individual and group goals; (C) develop time and activity plans to achieve objectives; (D) implement or participate with cross-functional teams to achieve information technology project goals; (E) develop and implement quality assurance test plans; and (F) create a contingency plan. (9) The student recognizes and analyzes potential information technology security threats to develop and maintain security requirements. The student is expected to: (A) describe potential security threats to information systems; (B) identify the range of security needs and the problems that can occur due to security lapses; (C) develop and implement plans to address security threats; (D) document security procedures; and (E) describe the use of computer forensics in countering security threats such as information technology crimes and security breaches. (12) The student provides support to computer users to maintain service. The student is expected to: (A) develop a written disaster recovery plan; and (B) develop a written preventive maintenance plan. Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills. 3 Copyright © Texas Education Agency, 2015. All Rights Reserved. (1)(A) explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) The student uses appropriate communication in group settings; (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; (5)(B) use language clearly and appropriately; Tasks Students will take notes, as directed by the teacher. Students will complete individual and group assignments. Students will present their projects to the class. Accommodations for Learning Differences Lessons must accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Secure a computer lab, if none is readily available in the classroom. Copy the handouts and assignments. Instructional Aids Student handouts and multi-media presentations Materials Needed Copies of assignments, computer with lab access Equipment Needed Teacher computer and printer Projector (for digital presentation) Computers for internet research Introduction Learner Preparation Ask what makes management effective. Ask what character traits are common in “good” managers. Explain how interpersonal skills are important in the work place. Lesson Introduction Ask the class if anyone has ever had to “manage” other people. 4 Copyright © Texas Education Agency, 2015. All Rights Reserved. Explain how effective interpersonal skills are necessary for managers to function in business. Tell students the information they will learn in this lesson will be important to them in their chosen career fields. 5 Copyright © Texas Education Agency, 2015. All Rights Reserved. Outline MI OUTLINE Management I. II. III. IV. V. VI. Management: Another piece of the puzzle Terminology Management Structures Management Functions Management Styles An Effective Manager… Interpersonal Skills I. I. II. III. IV. V. VI. VII. VIII. IX. X. XI. Interpersonal Skills Personal Traits Personal Ethics Creativity, Initiative, Responsibility Attitude Self-control or Orderliness Self-awareness and Willingness to Change Self esteem Empathy Personal Skills Goal Setting NOTES TO TEACHER Teacher will hand out student notes sheets and go over the material, using the multi-media presentation. Teacher will lead the discussion of material, using multimedia presentations for management and interpersonal skills. Students will complete all activities, whether individually or in pairs or groups at the discretion of the teacher. This unit will easily take 25 class days due to the length of the projects assigned. Teacher will move about the classroom and will monitor the students’ progress while the students assume the role of self-director. It is suggested that the students present all projects to the class. Option: The teacher may want to set up a competition among the students and offer a small prize. Counselors or school administrators could serve as judges. 6 Copyright © Texas Education Agency, 2015. All Rights Reserved. Multiple Intelligence Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/ Rhythmic Naturalist Verbal/ Linguistic Visual/ Spatial Application Guided Practice The teacher will present the multimedia presentations (one each for management and interpersonal skills) and have students complete the included assignments. The teacher has discretion whether to assign some of the larger projects to pairs or small groups instead of individual students. Independent Practice Students will research and plan a Taste of Technology program within their community. Students will research and develop a bid for the purchase and installation of a computer network. Summary Review We all possess personal traits that make us unique. Everyone has a set of personal ethics; however, the degree to which we use them is an individual choice. Developing and using effective interpersonal skills is necessary for successful managers. Evaluation Informal Evaluation The teacher has discretion how to grade the daily work and desk assignments. The teacher will monitor the students’ work to check for understanding. Formal Evaluation Students will complete extensive projects to demonstrate knowledge of material covered in this unit. Rubrics have been provided. 7 Copyright © Texas Education Agency, 2015. All Rights Reserved. Management: Another Piece of the Puzzle Student Notes TERMINOLOGY: VERTICAL INTEGRATION: ______ to __________ management structure of an organization (consists of ____________, ____________, and __________________levels). TOP MANAGEMENT: Makes _______________ affecting ____________; decisions have _______________ effect on the company. MIDDLE MANAGEMENT: _________________ the _________________ of ________ management; plan ways to implement ___________; communicate with __________________ level management. SUPERVISORY LEVEL MANAGEMENT: _________________ the activities of employees; _________________the instructions of Middle and Top management; _____________tasks and __________________ performance of employees. HORIZONTAL ORGANIZATION: _______________________teams set their own _________ and make their own ______________. Organized by _____________ instead of ______________. EMPOWERMENT: __________________ team members’ _____________________ and willingness to take _________________. MANAGING: ______________________ the___________ of an organization through its __________ and_______________. ORGANIZING: Bringing people, activities, and resources together for the _____________ of the company. STAFFING: ______________ _______________ with the __________ to be done. CONTROLLING: __________________ performance; ___________________performance with company __________________ and goals for effective outcome. LONG-RANGE PLANNING: Information is ____________ and _________, serving goals ranging from one to five years; or five to ten years. 8 Copyright © Texas Education Agency, 2015. All Rights Reserved. SHORT-TERM PLANNING: Specific objectives are identified for implementation of _______ year or _______. Usually evaluated on ________________ or _________________ basis. MANAGEMENT STRUCTURES: A. Vertical Organization 1. ________________ performs ___________department function 2. _____ management 3. _______________ management 4. __________________-level B. Horizontal Organization 1. Became ______________ due to _______________ in the _______ and __________. 2. __________ set own __________ and make own ________________. 3. ________________ oriented 4. Adopted by most _______ manufacturers MANAGEMENT FUNCTIONS: A. Planning 1. __________________ 2. __________________ B. Organizing 1. _________________________________ 2. _________________________________ C. Controlling 1. Performance is __________________ and _________________ with goals 2. ________________ standards ,areas of improvement D. Staffing G. _____________ and________; _________; ______________ performance E. Leading 1. _____________________ direction of business; ____________________; _____________________________, drive 9 Copyright © Texas Education Agency, 2015. All Rights Reserved. MANAGEMENT STYLES A. __________________: Makes decisions with virtually no input “_________________________________” B. __________________: Allows employees to make all decisions Can be a “circus” C. _________________: Gets ____________________ and adjusts when necessary Can be slow; ___________ can be helpful AN EFFECTIVE MANAGER Shows a __________ __________ o It’s ok to smile! It’s contagious! Cares about ___________ o Encourages and looks for the _______ in others o Says “________________” Is considerate o Takes ___________ o Calls people by their __________ o ____________________ birthdays, anniversaries, etc. Listens o _______ questions o __________ information Encourages ________________ o Does not ____________ o Treats everyone ____________ o Is a _________ player o Is __________________ Handles ______________ quickly and fairly o Resolves ___________ D. ______________________: Allows majority rule; sometimes slow process, but it’s easier to get employee’s approval E. ______________________: Manager acts as a mentor; allows employees ________ _________ Focus on results, not how work gets done F. ______________________: Makes decision, then takes time to convince employees it was good Spend time getting people to “_______” Communicates o o Appreciates ___________ at appropriate times o _________ alleviates stress o Timing must be _____________ Is ______________ o Walks in “_____________” easily Isn’t ___________ and doesn’t __________ o Sets a good ____________ o Isn’t a “________” AN EFFECTIVE MANAGER also: A. Is able to give _________ directions B. Has skills to ___________ employees adequately C. Has ____________ D. Is consistent and _______, and _________ E. Acts as a good _________________ F. Delegates __________________ G. Fosters ________________ 10 Copyright © Texas Education Agency, 2015. All Rights Reserved. Management: Another Piece of the Puzzle Student Notes TERMINOLOGY: VERTICAL INTEGRATION: Top to bottom management structure of an organization (consists of Top, Middle, and Supervisory levels). TOP MANAGEMENT: Makes decisions affecting entire company; decisions have broadest effect on the company. MIDDLE MANAGEMENT: Implements the decisions of Top management; plan ways to implement goals; communicate with Supervisory level management. SUPERVISORY LEVEL MANAGEMENT: Supervise the activities of employees; carry out the instructions of Middle and Top management; assign tasks and evaluate performance of employees. HORIZONTAL ORGANIZATION: Self-managing teams set their own goals & make their own decisions. Organized by process instead of function. EMPOWERMENT: Encourages team members’ contributions and willingness to take responsibility. MANAGING: Completing the work of an organization through its people and resources. ORGANIZING: Bringing people, activities, and resources together for the benefit of the company. STAFFING: Matching workers with the tasks to be done. CONTROLLING: Measuring performance; comparing performance with company objectives and goals for effective outcome. LONG-RANGE PLANNING: Information is gathered and analyzed, serving goals ranging from one to five years; or five to ten years. SHORT-TERM PLANNING: Specific objectives are identified for implementation of one year or less. Usually evaluated on quarterly or semi-annual basis. 11 Copyright © Texas Education Agency, 2015. All Rights Reserved. MANAGEMENT STRUCTURES: A. Vertical Organization 1. Manager performs particular department function well. 2. Top management 3. Middle management 4. Supervisory-level B. Horizontal Organization 1. Became popular due to downsizing in the 1980’s and 1990’s. Self-managing teams set own goals and make own decisions. 2. Customer oriented 3. Adopted by most car manufacturers MANAGEMENT FUNCTIONS: A. Planning 1. Long range 2. Short range B. Organizing 1. Arrange staff to accomplish goals 2. Organizational chart C. Controlling 1. Performance is measured and compared with goals 2. Setting standards ,areas of improvement D. Staffing G. Recruit and hire; evaluate performance E. Leading G. Communicate direction of business; commitment; motivation; drive MANAGEMENT STYLES A. Autocratic: Makes decisions with virtually no input “My way or the highway” B. Chaotic: Allows employees to make all decisions Can be a “circus” C. Consultative: Gets feedback and adjusts when necessary Can be slow; Advisory Board can be helpful Allows majority rule; sometimes slow process, but it’s easier to get employee’s approval E. Laissez-faire: Manager acts as a mentor; allows employees some control; Focus on results, not how work gets done F. Persuasive: Makes decision, then takes time to convince employees it was good. Spend time getting people to “buy in” D. Democratic: 12 Copyright © Texas Education Agency, 2015. All Rights Reserved. AN EFFECTIVE MANAGER Shows a happy face o It’s ok to smile! It’s contagious! Cares about others o Encourages and looks for the good in others o Says “thank you” Is considerate o Takes interest o Calls people by their names o Recognizes birthdays, anniversaries, etc. Listens o Asks questions o Recalls information Encourages interaction o Does not gossip o Treats everyone equally o Is a team player o Is trustworthy Handles disagreements quickly and fairly o Resolves conflict Communicates clearly o Written o Oral Appreciates humor at appropriate times o Humor alleviates stress o Timing must be appropriate Is empathetic o Walks in “others shoes” easily Isn’t negative and doesn’t whine o Sets a good example o Isn’t a “cry baby” AN EFFECTIVE MANAGER also A. Is able to give clear directions B. Has skills to train employees adequately C. Has vision D. Is consistent and fair and firm E. Acts as a good example F. Delegates responsibilities G. Fosters initiative 13 Copyright © Texas Education Agency, 2015. All Rights Reserved. Interpersonal Skills Student Notes I. Personal Traits Personal ethics Creativity, initiative and responsibility Attitude Self-control or orderliness Self-awareness and willingness to change Self esteem Empathy Personal ethics: _______________________ _______________________ _______________________ Creativity initiative and responsibility _______________________ _______________________ _______________________ Attitude _______________________ o _______________________ o _______________________ Self-control or orderliness _______________________ _______________________ Self-awareness and willingness to change _______________________ _______________________ _______________________ Self-esteem _______________________ _______________________ _______________________ o o Empathy 14 Copyright © Texas Education Agency, 2015. All Rights Reserved. I. _______________________ _______________________ Personal Skills Assertiveness: Time Management: Goal Setting: 15 Copyright © Texas Education Agency, 2015. All Rights Reserved. Interpersonal Skills KEY Student Notes I. Personal Traits Personal Ethics Creativity, Initiative and Responsibility Attitude Self-Control/Orderliness Self-Awareness & Willingness to Change Self Esteem Empathy Personal ethics: Honesty Integrity Play Fair Creativity Initiative and Responsibility Find new ways to do your job (cuts boredom) Doing what needs to be done without being told Be accountable for your actions Attitude Develop a positive attitude o View difficult assignments as a challenge o Positive attitude flows over into other areas Self-Control/Orderliness Tactfulness…what does it mean? A must when dealing with difficult customers Self-Awareness & Willingness to Change Make a list of strengths & weaknesses You may think you know everything! The first 100 years are the hardest! Adaptable employees are valuable Self-Esteem The way you see yourself---your value Demonstrate self-esteem on the job by showing confidence in your work Build Customers’ self-esteem too o Call them by name o Smile and greet them 16 Copyright © Texas Education Agency, 2015. All Rights Reserved. Empathy Understand another’s situation or frame of mind Putting oneself in another’s place II. Personal Skills Assertiveness: Stand up for yourself, but don’t be pushy Don’t boss others Make sure you know what you’re talking about Time Management: Budget your time Don’t over-commit yourself or you will regret it Sometimes “NO” is okay! Goal Setting: What do you want out of: o Life o Career? o Personal Relationships? Where do you plan to be in ______ years? o Continue to ask yourself this question! 17 Copyright © Texas Education Agency, 2015. All Rights Reserved. “Taste of Technology in ________ County” OBJECTIVE Students will use management decision-making skills to complete all the necessary tasks of staging a technology event. MATERIALS NEEDED: Computers; projector; Internet access; paper and printer for print items PROCEDURE: You are the Chairperson of the “Taste of Technology in “Your County” (You supply the name of your county) Committee. Your goal is to ensure 100% occupancy by IT solutions providers located within YOUR County. You have space for 45 booths. The event will take place on PICK A DATE. Your duties are as follows: 1. 2. 3. 4. 5. 6. 7. 8. Determine your target market (Who you want to draw to your event). Select the IT solutions providers who will participate (plan for variety). Decide on admission charges. Plan the arrangement, or the floor plan for the event. Secure the site (must be in YOUR County). Look up the location on Internet. Decide how you will promote the event to the public. What type of entertainment will be provided? When? Variety? Advertising: a. 1 direct mail (postcard or flyer) b. 1 press release (story that tells who, what, where, when, why) and you must include at least 2 quotes from someone who has participated in the past; c. 1 TV commercial (use multimedia software or a video production software) d. 1 Non-traditional promotion such as an airplane trailer, a 3-D printer demonstration, etc. 9. Design a layout, or floor plan, and list the participating IT solutions providers in their booth locations. (Use word processing software.) 10. What considerations did you take in deciding where to locate the participating IT solutions providers within your chosen site? 18 Copyright © Texas Education Agency, 2015. All Rights Reserved. Taste of Technology Presentation Rubric Presentation Title Name Teacher Date of Presentation Title of Work Criteria Organization Content Knowledge 0–5 6 – 10 11 – 15 16 - 20 Audience cannot understand presentation because there is no sequence of information. Audience has difficulty following presentation because student jumps around. Student is uncomfortable with information and is able only to answer rudimentary questions. Student occasionally used visuals that rarely support text and presentation. Student presents information in logical sequence which audience can follow. Student presents information in logical, interesting sequence which audience can follow. Student demonstrates full knowledge (more than required) with explanations and elaboration. Student used visuals to reinforce screen text and presentation. Student does not have grasp of information; student cannot answer questions about subject. Student used no Visuals visuals. Mechanics Delivery Points Student is at ease with content, but fails to elaborate. Visuals related to text and presentation. Student’s presentation had four or more spelling errors and or grammatical errors. Presentation had three misspellings and or grammatical errors. Presentation had no more than two misspellings and or grammatical errors. Presentation had no misspellings or grammatical errors. Student mumbles, incorrectly pronounces terms and speaks too quietly for students in the back of the class to hear. Student incorrectly pronounces terms. Audience members have difficultly hearing presentation. Student’s voice is clear. Student pronounces most words correctly. Student used clear voice and correct, precise pronunciation of terms. Total Teacher Comments: 19 Copyright © Texas Education Agency, 2015. All Rights Reserved. Computer Firm Challenge Part I You will build on this assignment in the next lesson, so please plan accordingly. Objective Students will use management and leadership skills learned in order to successfully complete all assigned tasks in this computer network development project. Materials Needed: Computers Internet access printer, and paper for proposal and brochure First rule of thumb…Be sure to read the through the whole project before beginning. Orulux Information: Your team works for Forward Thinking Solutions. You have been asked to submit a contract bid by Orulux industries. Your manager has tasked you with the project. You are to design a stable secure network for Orulux. Part I: Group Formation and Preparation A. Decide on a team leader and divide all tasks. B. Determine the responsibilities of each team member. Some suggestions include: 1. Project lead – responsible for entire project and maintaining timelines 2. Accounting – responsible for purchasing and finances of project 3. Lead Computer Technician – responsible for hardware and software selection and installation 4. Network Technician – responsible for all network aspects of the project including network mapping, server installation and network setup 5. Network Security Technician – responsible for all security aspects of the project including hardware and software 20 Copyright © Texas Education Agency, 2015. All Rights Reserved. Part 2: Development, Research, and Implementation Your team must create a final plan for the proposed network. Orulux is a mid-sized firm currently consisting of 100 computers and 5 departments. Each department is currently running their own peer-to-peer configuration. They need to upgrade their existing system according to the following specifications. Each department must be set up with computers appropriate to their usage. Each department requires constant and reliable network communication. Because of the nature of their work, Orulux is requesting strong security measures. You are to add to the current inventory the following hardware: o Research and Development – 130 computers that do intensive calculations and 3D CAD work o Accounting – 20 computers that primarily use inventory tracking, purchasing, and sales o Maintenance – 15 computers that control environmental systems and equiment tracking o Management – 20 computers used primarily for correspondance, reports, and presentations o IT – 8 computers and 2 servers used for IT inventory tracking, IT purchasing, network control, and file sharing Switch from peer-to-peer network configuration to a client/server network. User names Strong password requirements Things to consider: 1. What type of network are you going to implement? 2. Security is of utmost concern to Orulux, as they are designing highly classified components. 3. Disaster recovery must be implemented. 4. How will you handle staff training? 5. What is the timeline for implementation of your network proposal? i. Did you build in time for unforseen problems? Written Report Type a summary on the following (1 page minimum) What types of computers did you choose and how many of each? What software did you recommend and why? What type of security did you choose to implement and why (hardware or software)? What is the total cost of your proposed network? 21 Copyright © Texas Education Agency, 2015. All Rights Reserved. Computer Firm Challenge Part II Objective Students will use the information they gathered in the previous assignment to create a formal bid proposal for presentation to industry representatives. Materials Needed: Computers, Internet access, projector for presentations, printer, and paper for proposal and brochure Student Directions: Using the information you researched and developed in Computer Firm Challenge Part I, you are to create a formal bid and presentation for Orulux. Address the following in your proposal and presentation: Current network operation Current inventory of computers Software requirements and recommendations Security implementation Disaster recovery Proposed network design Timeline of implementation Staff training Service plan o Will you offer it and what does it cover? What is the total bid for your contract? You must include the following: A typed proposal for the bid (limited to 7 pages) A storyboard describing the work breakdown structure The project must be neat and look professional. All written information must be typed, formatted, and documented using a word processing program. Prepare a multimedia presentation or video to present your proposal to the Orulux Board of Directors. 22 Copyright © Texas Education Agency, 2015. All Rights Reserved. Computer Firm Challenge I Project Rubric Presentation Title: Name Teacher Below Average Satisfactory Excellent 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 Managed time wisely 1, 2, 3 1, 2, 3 1, 2, 3 Acquired needed knowledge base 1, 2, 3 1, 2, 3 1, 2, 3 Communicated efforts with teacher 1, 2, 3 1, 2, 3 1, 2, 3 Below Average Satisfactory Excellent Format (required # if slides present) 1, 2, 3 1, 2, 3 1, 2, 3 Mechanics of speaking and or writing 1, 2, 3 1, 2, 3 1, 2, 3 Organization and structure 1, 2, 3 1, 2, 3 1, 2, 3 Creativity 1, 2, 3 1, 2, 3 1, 2, 3 Demonstrated knowledge 1, 2, 3 1, 2, 3 1, 2, 3 Process Has clear vision of final product. Directions were followed Properly organized to complete project Product (Project) Total: Total Score: Teacher Comments: 23 Copyright © Texas Education Agency, 2015. All Rights Reserved. Computer Firm Challenge Part II Rubric Presentation Title: Name: Date of Presentation: Criteria Organization Content Knowledge Visuals Mechanics Delivery 1 Audience cannot understand presentation because there is no sequence of information. Student does not have grasp of information; student cannot answer questions about subject. Student used no visuals. Student's presentation had four or more spelling errors and or grammatical errors. Student mumbles, incorrectly pronounces terms, and speaks too quietly for students in the back of class to hear. 2 Teacher: Title of Work: Points 3 Audience has difficulty following presentation because student jumps around. Student is uncomfortable with information and is able to answer only rudimentary questions. Student presents information in logical sequence which audience can follow. 4 Student presents information in logical, interesting sequence which audience can follow. Student is at ease with content, but fails to elaborate. Student demonstrates full knowledge (more than required) with explanations and elaboration. Student occasional used visuals that rarely support text and presentation Visuals related to text and presentation. Student used visuals to reinforce screen text and presentation. Presentation had three misspellings and or grammatical errors. Presentation has no more than two misspellings and or grammatical errors. Presentation has no misspellings or grammatical errors. Student incorrectly pronounces terms. Audience members have difficulty hearing presentation. Student's voice is clear. Student pronounces most words correctly. Student used a clear voice and correct, precise pronunciation of terms. Points Earned Total Points Teacher Notes: 24 Copyright © Texas Education Agency, 2015. All Rights Reserved.