Lesson Plan — Unit Two Goods and Services Course Title: Principles of Business, Marketing, and Finance Session Title: Lesson Ten -Retailers in a Private Enterprise System Performance Objective: • Upon completion of this lesson, the student will explain the role of retailers in a private enterprise system. Specific Objectives: • Identify economic indicators for consumer spending. • Describe the role of business in the U.S. economy. • Describe three major types of businesses. • Differentiate between a direct and an indirect channel of distribution. • Explain the main types of shopping locations. • Describe different types of retailers. Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. • 130.112(c)(6)(D) identify types of retailers • 130.112(c)(3)(C) summarize the characteristics of the private enterprise system • 130.112(c)(6)(E) explain the role of retailers in a private enterprise system • 130.112(c)(8)(A) explain the selling process Interdisciplinary Correlations: English 110.42(b)(6)(A) – Vocabulary Development …expand vocabulary through wide reading, listening, and discussing 110.42(b)(6)(B) – Vocabulary Development … rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary 110.42(b)(7)(F) – Reading/comprehension …identify main ideas and their supporting details 110.42(b)(7)(G) – Reading/comprehension …summarize texts 110.42(b)(7)(J) – Reading/comprehension …read silently with comprehension for a sustained period of time Interdisciplinary Correlations: Mathematical Models with Applications 111.36(c)(1)(A) – Knowledge and Skills Copyright © Texas Education Agency, 2011. All rights reserved. 1 …compare and analyze various methods for solving a real-life problem. 111.36(c)(1)(B) – Knowledge and Skills …use multiple approaches (algebraic, graphical, and geometric methods) to solve problems from a variety of disciplines 111.36(c)(1)(C) – Knowledge and Skills …select a method to solve a problem, defend the method, and justify the reasonableness of the results 111.36(c)(6)(A) – Knowledge and Skills …analyze methods of payment available in retail purchases and compare relative advantages and disadvantages of each option. 111.36(c)(7)(A) – Knowledge and Skills …analyze types of savings options involving simple and compound interest and compare relative advantages of these options. Accommodations for Learning Differences: It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website. References: 1. Intro to Business, Dlabay Burrow Klendl, South-Western Cengage Learning 2. Introduction to Business, Brown Clow, Glencoe McGraw-Hill 3. Marketing, Burrow, South-Western Cengage Learning 4. Online Resources: globaledge.msu.edu, worldnetdaily.com/news/article Instructional Aids: 1. “Retailers in a Private Enterprise System” PowerPoint Presentation 2. Retailer Loyalty Report Assignment #1 3. Retailer Loyalty Report Assignment #1 Rubric 4. Name that Retailer Poster Assignment #2 5. Name that Retailer Poster Assignment #2 Rubric 6. Interview PowerPoint Presentation Assignment #3 7. Interview PowerPoint Presentation Assignment#3 Rubric 8. Shopping Mall Assignment Presentation 9. Shopping Mall Assignment Presentation Rubric 10. Internet Copyright © Texas Education Agency, 2011. All rights reserved. 2 Materials Needed: 1. Construction paper 2. Scissors and glue 3. Poster board 4. Newspapers Equipment Needed: 1. Computers for students to complete projects 2. Projector for PPT Learner Preparation: 1. Ask students to list stores where they or their parents shop. Then include the names of these stores when giving examples of types of retailers. 2. Split the class into teams. Give students a floor plan for a neighborhood shopping center that has 20 stores. Ask students to write the names of stores that they would include in this neighborhood shopping center and provide reasons for each of their choices. 3. Conduct research about vending machines. Choose one company that sells their product through the use of vending machines. Write 10 points about the vending of this company’s product (How does an individual get involved with this business? What is the initial investment? What kind of insurance protects the vending machine? etc.) Lesson Plan Introduction (LSI Quadrant I): 1. Ask students to list three service businesses that their families use regularly. What would their families do if those service businesses did not exist? Then explain how service businesses are approximately 60% of the U.S. businesses. 2. Ask students to collect newspaper and magazine advertisements. Then students must categorize each type of business advertised. Copyright © Texas Education Agency, 2011. All rights reserved. 3 Important Terms for this Lesson: • retail sales – sales of durable and nondurable goods bought by consumers • intermediaries – businesses involved in selling the goods and services of producers or consumers and other businesses • channel members-the businesses that take part in a channel of distribution • traditional retailers-department stores, discount stores, specialty stores, supermarkets, and convenience stores developed over the past 100 years • non-store shopping-mail order, vending machine, and Internet purchases • retailer-purchases goods from a wholesaler and resells them to the consumer or the final buyer of the goods • e-commerce-electronic commerce through the Internet • multi-channel retailer-when a store sells products in stores, by mail, and online • bricks and mortar-stores and warehouses • clicks-and-mortar-businesses that also use the Internet Copyright © Texas Education Agency, 2011. All rights reserved. 4 Outline Outline (LSI Quadrant II): Instructors can use the PowerPoint presentation, slides, handouts, current events, the Internet, and note pages in conjunction with the following outline. MI . Outline I. Retail Sales-sales of durable and nondurable goods bought by consumers A. Types of Businesses 1. intermediaries-businesses involved in selling the goods and services of producers to consumers and other businesses 2. service business-carries out activities that are consumed by its customers (does not offer products for sale) a. fastest growing part of the economy b. more than 60 percent of all U.S. employment c. new types of service businessesInternet service providers, web designers, online businesses B. Retailer 1. channel member 2. direct channel of distribution-products move from the producer straight to the consumer with no other organizations participating 3. indirect channel of distribution-includes one or more other businesses between the producer and consumer 4. retailers-the final business organization in an indirect channel of distribution for consumer products C. Traditional Retailers 1. department stores-Nordstroms, Macys 2. discount stores-Walmart 3. specialty stores (limited-line retailers)Ace Hardware and Foot Locker 4. super markets-HEB 5. convenience stores-gas station with a mini mart D. Contemporary Retailers 1. specialty superstores-Home Depot, Office Depot Copyright © Texas Education Agency, 2011. All rights reserved. Notes to Instructor Consumers buy most of their goods and services from a wide array of retailers. Service businesses are very popular in the United States. Most people do not go directly to a farmer to purchase produce. We depend upon retailers for most purchases. Each channel member, including the retailer, plays a major role in getting goods and services to the final customer. Traditional retailers can be found in shopping malls across America. Shopping malls have felt changes in consumers buying patterns influenced by Internet sales. 5 2. warehouse club-no-frills outlet 3. factory outlets or off-price stores-T.J. Maxx, Stein Mart 4. superstores and hypermarkets-Kroger 5. showroom retailers-display samples of their products and take orders from customers-Service Merchandise E. Non-store Shopping 1. mail order 2. vending machines 3. Internet Specialty superstores like the Home Depot have become increasingly popular because individuals like the idea of a one-stop location for all home improvements, garden, appliances, and other home needs. Copy and paste Multiple Intelligences Graphic in appropriate place in left column. Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal InterPersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Give students a list that contains the categories of retail stores in sections C, D, and E. Then give students five minutes to write the name of a store for each category. This activity is a good ice breaker for the lesson about retailers. Independent Practice (LSI Quadrant III): 1. Retailer Loyalty Assignment: Ask students to interview 10 people to determine their choice of retailers for groceries, gas, clothes, dining out, and birthday gifts. The surveyed individuals must explain reasons for their loyalty. After students complete their survey, they write a one- to two-page paper to report their results. The paper must include a graph for the survey results 2. Name that Retailer Poster Assignment: Ask students to design a poster that gives clues about a popular national retailer. The clues cannot include the name of the retailer and must challenge other students. The actual name of the retailer Copyright © Texas Education Agency, 2011. All rights reserved. 6 should be on the back of the poster and covered with a piece of paper. The posters will be used in class for a review game. 3. Interview Assignment: Ask students to interview an individual who has a career in the retail industry. Students should ask questions to determine the education required for a retail career, commitment needed for a retail career, likes and dislikes for a retail career, challenges faced by retailers, and future trends for the chosen retailer. Students will prepare a PowerPoint presentation that includes the information they gained from the interview. Summary Review (LSI Quadrants I and IV): Q: What is an intermediary? A: The intermediary is a business involved in selling the goods and services of producers to consumers and other businesses. Q: Which type of business is the fastest growing in the United States? A: Service businesses are the fastest growing in the United States. Q: What is a direct channel of distribution? A: A direct channel of distribution occurs when products move from the producer straight to the consumer with no other organizations participating. Q: Why are prices higher at a convenience store? A: Prices are higher because the convenience store carries a limited quantity of merchandise. Q: Why have specialty superstore become popular? A: Consumers like to make one stop for all of their needs; the superstore provides this convenience. Q: What is a factory outlet store? A: A factory outlet store carries large quantities at lower prices. Clothing outlet stores carry end-of-the-season or last seasons styles at lower prices. Q: What type of retailer is a luxury automobile dealership? A: The luxury automobile dealership is a showroom retailer. Consumers choose a car that frequently has to be special ordered. SHOPPING MALL ASSIGNMENT Ask students to visit their favorite shopping mall and list ten stores that are located in the mall. Then students must categorize each type of retailer. Ask students to prepare a PowerPoint presentation that gives information about each of the ten retailers, explains the categorization of each retailer, and describe advertising used by each retailer. Evaluation Informal Assessment (LSI Quadrant III): 1. Instructor will observe students during Independent Practice. 2. Instructor will assist students as needed. Formal Assessment (LSI Quadrant III, IV): Assigned Rubrics will be used to assess assignments 1, 2, and 3 for Independent Practice (LSI Quadrant III). Copyright © Texas Education Agency, 2011. All rights reserved. 7 Extension/Enrichment (LSI Quadrant IV): 1. Ask students to conduct research on the way that people shopped in the 1800s to mid-1900s. Students must comment on some of the cultural, geographic, economic, and social factors that contributed to these customs. 2. Ask students to visit a department store or the online catalog of an Internet business. Students must identify five products that have been marked down, with the original and sale price listed. Then students must calculate the percentage markdown and explain possible reasons for the lowered prices. 3. Conduct research to determine the top sales of automobiles in the United States. List the top three auto sales in the United States, research each company, and write three paragraphs to explain each company and its appeal to Americans. Copyright © Texas Education Agency, 2011. All rights reserved. 8 Retailers in a Private Enterprise System Independent Practice Assignment Sheet Retailer Loyalty Assignment #1: Interview 10 people to determine their choice of retailers for groceries, gas, clothes, dining out, and birthday gifts. The surveyed individuals must explain reasons for their loyalty. After you complete your survey, write a one- to two-page paper to report the results. The paper must include a graph for the survey results. Name that Retailer Poster #2: Design a poster that gives clues about a popular national retailer. The clues cannot include the name of the retailer and must challenge other students. The actual name of the retailer should be on the back of the poster and covered with a piece of paper. The posters will be used in class for a review game. Retail Interview Assignment #3: Interview an individual who has a career in the retail industry. Ask questions to determine the education required for a retail career, commitment needed for a retail career, likes and dislikes for a retail career, challenges faced by retailers, and future trends for the chosen retailer. Then prepare a PowerPoint presentation that includes the information they gained from the interview. Shopping Mall Assignment: Visit your favorite shopping mall and list ten stores that are located in the mall. Categorize each type of retailer. Prepare a PowerPoint presentation that gives information about each of the ten retailers, explains the categorization of each retailer, and describe advertising used by each retailer. Copyright © Texas Education Agency, 2011. All rights reserved. 9 Retailers in a Private Enterprise System Retailer Loyalty Assignment Research Paper Assignment #1 Rubric Student Name: _____________________________________________________ 20 15 10 5 or less Organization Information is very organized with wellconstructed paragraphs and subheadings. Information is organized with wellconstructed paragraphs. Information is organized, but paragraphs are not well-constructed. The information appears to be disorganized. 8) Quality of Information Information clearly relates to the main topic. It includes several supporting details and/or examples. Information clearly relates to the main topic. It provides 1-2 supporting details and/or examples. Information clearly Information has little relates to the main or nothing to do with topic. No details the main topic. and/or examples are given. Amount of Information All topics are addressed and all questions answered with at least 2 sentences about each. All topics are addressed and most questions answered with at least 2 sentences about each. All topics are One or more topics addressed, and most were not addressed. questions answered with 1 sentence about each. Sources All sources (information and graphics) are accurately documented in the desired format. All sources (information and graphics) are accurately documented, but a few are not in the desired format. All sources (information and graphics) are accurately documented, but many are not in the desired format. Some sources are not accurately documented. Diagrams & Illustrations Diagrams and illustrations are neat, accurate and add to the reader's understanding of the topic. Diagrams and illustrations are accurate and add to the reader's understanding of the topic. Diagrams and illustrations are neat and accurate and sometimes add to the reader's understanding of the topic. Diagrams and illustrations are not accurate OR do not add to the reader's understanding of the topic. CATEGORY Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 10 Retailers in a Private Enterprise System Name that Retailer Poster Assignment#2 Rubric Student Name: _____________________________________________________ CATEGORY 20 15 10 5 or less All but 1 of the required elements are included on the poster. Several required elements were missing. Required Elements The poster includes All required elements all required elements are included on the as well as additional poster. information. Content Accuracy At least 7 accurate facts are displayed on the poster. 5-6 accurate facts 3-4 accurate facts Less than 3 accurate are displayed on the are displayed on the facts are displayed poster. poster. on the poster. Attractiveness The poster is exceptionally attractive in terms of design, layout, and neatness. The poster is attractive in terms of design, layout and neatness. The poster is acceptably attractive though it may be a bit messy. The poster is distractingly messy or very poorly designed. It is not attractive. Knowledge Gained Student can accurately answer all questions related to facts in the poster and processes used to create the poster. Student can accurately answer most questions related to facts in the poster and processes used to create the poster. Student can accurately answer about 75% of questions related to facts in the poster and processes used to create the poster. Student appears to have insufficient knowledge about the facts or processes used in the poster. Most graphics are in focus and the content easily viewed and identified from 6 ft. away. Most graphics are in Many graphics are focus and the not clear or are too content is easily small. viewed and identified from 4 ft. away. Graphics -Clarity Graphics are all in focus and the content easily viewed and identified from 6 ft. away. Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 11 Retailers in a Private Enterprise System Retail Interview PowerPoint Assignment #3 Rubric Student Name: _____________________________________________________ 20 15 10 5 or less Content Covers topic in-depth with details and examples. Subject knowledge is excellent. Includes essential knowledge about the topic. Subject knowledge appears to be good. Includes essential information about the topic but there are 1-2 factual errors. Content is minimal OR there are several factual errors. Organization Content is well organized using headings or bulleted lists to group related material. Uses headings or bulleted lists to organize, but the overall organization of topics appears flawed. Content is logically organized for the most part. There was no clear or logical organizational structure, just lots of facts. Attractiveness Makes excellent use of font, color, graphics, effects, etc. to enhance the presentation. Makes good use of font, color, graphics, effects, etc. to enhance to presentation. Makes use of font, color, graphics, effects, etc. but occasionally these detract from the presentation content. Use of font, color, graphics, effects etc. but these often distract from the presentation content. Originality Product shows a large amount of original thought. Ideas are creative and inventive. Product shows some original thought. Work shows new ideas and insights. Uses other people's Uses other people's ideas (giving them ideas, but does not credit), but there is give them credit. little evidence of original thinking. Presentation Well-rehearsed with smooth delivery that holds audience attention. Rehearsed with fairly smooth delivery that holds audience attention most of the time. Delivery not smooth, Delivery not smooth but able to maintain and audience interest of the attention often lost audience most of the time. CATEGORY Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 12 Producers in a Private Enterprise System Shopping Mall Assignment PowerPoint Presentation Rubric Student Name: _____________________________________________________ 20 15 10 5 Comprehension Student is able to accurately answer almost all questions posed by classmates about the topic. Student is able to accurately answer most questions posed by classmates about the topic. Student is able to accurately answer a few questions posed by classmates about the topic. Student is unable to accurately answer questions posed by classmates about the topic. Content Shows a full Shows a good Shows a good understanding of the understanding of the understanding of topic. topic. parts of the topic. Preparedness Student is completely prepared and has obviously rehearsed. Student seems pretty prepared but might have needed a couple more rehearsals. The student is Student does not somewhat prepared, seem at all prepared but it is clear that to present. rehearsal was lacking. Speaks Clearly Speaks clearly and distinctly all (10095%) the time, and mispronounces no words. Speaks clearly and distinctly all (10095%) the time, but mispronounces one word. Speaks clearly and distinctly most ( 9485%) of the time. Mispronounces no more than one word. Often mumbles or can not be understood OR mispronounces more than one word. Props Student uses several props (could include costume) that show considerable work/creativity and which make the presentation better. Student uses 1 prop Student uses 1 prop that shows which makes the considerable presentation better. work/creativity and which make the presentation better. The student uses no props OR the props chosen detract from the presentation CATEGORY Does not seem to understand the topic very well. Total Score _______ Maximum 100 Points Copyright © Texas Education Agency, 2011. All rights reserved. 13