Lesson Plan Course Title: Principles of Architecture and Construction Session Title: Professionalism: Work Ethic Performance Objective: After completing this lesson the student will define professional work ethic in the architectural industry and describe a code of ethics to appropriately accommodate customers. Specific Objectives: The student will identify and demonstrate characteristics of strong work ethic. The student will define the appropriate professional dress code for the architectural industry. The student will explain the relationship between dependability, work ethic, and employability. The student will explain the importance of a professional reputation. The student will highlight the importance of manners and etiquette in the workplace. TERMS reputation-your overall quality or character as seen or judged by others liability-debt or burden that subtracts from personal value asset-a resource that adds personal value work ethic-individual’s attitude toward work and dedication to completing a job job loyalty-dedication to the employer job hopper-individual who does not remain loyal to one employer multi tasking-the ability to handle more than one task at the same time delegating-transferring ownership and responsibility of tasks to others while still being responsible for the final results extraverts-individuals who like to focus on the outer world of people and things introverts-individuals who focus on the inner world of ideas and the practicality of how things work intuitive-person who likes to work with symbols or abstract theories Preparation UNT in partnership with TEA. Copyright ©. All rights reserved. 1 TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.42 (c)(32)(A) …exhibit behaviors showing reliability and dependability… 130.42 (c)(32)(B) …recognize appropriate dress for the work environment… 130.42 (c)(32)(C) …recognize the required employment forms and documentation such as I-9, work visa, W-4, and licensures to meet employment requirements… 130.42 (c)(9)(A) …communicate effectively to develop positive customer and client relationships… 130.42 (c)(9)(B) …develop and maintain customer relations… 130.42 (c)(28)(A) …use human relations skills to work cooperatively with coworkers representing different cultures, genders, and backgrounds… 130.42 (c)(29)(A) …apply the professional and ethical standards of the industry to personal conduct… 130.42 (c)(35)(B) …practice the responsibilities and characteristics of a professional in architecture and construction… Interdisciplinary Correlations: English: 110.31 (c)(21)(B) … organize information gathered from multiple sources to create a variety of graphics and forms… 110.31 (c)(22)(B) …evaluate the relevance of information to the topic and determine the reliability, validity, and accuracy of sources (including Internet sources) by examining their authority and objectivity… 110.31 (c)(23)(C) … use graphics and illustrations to help explain concepts where appropriate 110.31 (c)(23)(D) UNT in partnership with TEA. Copyright ©. All rights reserved. 2 … use a variety of evaluative tools (e.g., self-made rubrics, peer reviews, teacher and expert evaluations) to examine the quality of the research… Teacher Preparation: Teacher will review the terms in the outline, power point and handouts to become familiar with lesson. Teacher should locate and evaluate various resources and websites before the lesson. Teacher will have assignments and website information ready to distribute to students. References: http://www.coe.uga.edu/workethic/less1.htm http://www.resources.monster.com/tools/quiz/ http://www.proprofs.com/quiz-school/quizshow/ Utilize search engine for information about work ethic, code of ethics, and cases involving work ethic. Instructional Aids: 1. Display for PowerPoint, websites for quizzes involving work and business ethics, case studies about work ethic for class discussion 2. Reference books (Making the Most of Your Internship, Kaser and Brooks, Cengage Learning; Architectural Drafting and Design, 6th Edition, Jefferis, Madsen, and Madsen, Delmar Cengage Learning 3. Reference websites 4. Architectural Design HGTV Shows (Holmes on Homes, Income Property, Divine Design, Sarah’s House) Materials Needed: 1. Printer paper 2. Assignments and website information ready to distribute to students. (Packaging Yourself for Success) Direction Sheet 2. Architectural, interior design, designers magazines 3. Taped HGTV Architectural Design Shows Student results can be printed and displayed for discussion at the end of lesson. Equipment Needed: 1. Computer with PowerPoint and Internet access UNT in partnership with TEA. Copyright ©. All rights reserved. 3 2. Projector to show Internet sites and HGTV episodes 3. Computers for Students to conduct research and to take on-line work ethics/professional quizzes Learner Preparation: Ask students to research work ethic before class and compose a five-sentence paragraph to explain their definition of work ethic. Ask students to interview their parents and grandparents to learn their definitions of work ethic. All information gathered should be incorporated into the paragraph. Introduction Introduction (LSI Quadrant I): SHOW: Throughout the introduction, show pictures of professional business attire and discuss the price for a professional wardrobe in the architectural industry. ASK: Ask students to conduct research, using the Internet and retail advertisements, to develop a budget for one complete professional outfit. SAY: Architects and Interior Designers only get one chance to make a first impression. Most first impressions are made within 10 seconds of contact and are based upon the way an individual looks. A professional look is essential to make a positive first impression. ASK: How many of your families have a strong work ethic? What are the characteristics for a positive work ethic? SAY: Work ethic evolves from family influences and personal commitment. Work ethic plays an important role in career success. ASK: What is appropriate business etiquette? SAY: Today’s world of technological gadgets has frequently taken a toll on proper etiquette. Proper etiquette and manners help professionals earn promotions and success. Outline Outline (LSI Quadrant II): Instructors can use the PowerPoint presentation, slides, handouts, and note pages in conjunction with the following outline. MI Outline I. Explain the Importance of First Impressions A. Dressing Professionally 1. shows respect Notes to Instructor Ask students to take an on-line quiz regarding work ethic. UNT in partnership with TEA. Copyright ©. All rights reserved. 4 2. sets the tone for productivity 3. validates professionalism in architecture B. Importance of Being On Time 1. involves less stress 2. shows respect 3. leads to greater productivity Ask students to write elements of strong work ethic on the board. Ask students to write one example of good and one example of bad work ethic that they have encountered. Use PowerPoint and websites as aid. II. Developing Your Reputation A. Overall Quality of Character B. Actions Should Merit High Regard C. Personal Actions are a Reflection of the Company Ask students to design an 8 ½ by 11 flyer that describes their work and business ethics. Use PowerPoint as aid. III. Personal Improvement A. Set Goals and Work on Strategies B. Dedicate Yourself to Personal Change C. Practice Effective Communication Skills Ask students to write five personal professional goals and timelines to reach those goals. Use PowerPoint and websites as aids. IV. Sending a Message (Different Personalities in the Workplace) A. Extrovert 1. focuses on the outer world of people and things 2. energized by contact with people B. Introvert 1. focuses on the inner world of ideas 2. practical 3. learns through hands-on experiences C. Intuitive 1. likes to work with symbols or abstract theories 2. learns by thinking a problem through instead of hands-on experiences Conduct class discussion to describe how to work effectively with each type of personality. Use PowerPoint and websites as aid. UNT in partnership with TEA. Copyright ©. All rights reserved. 5 VI. Work Ethic-personal attitude toward work and dedication to completing a job A. Job Loyalty-dedication to the employer and job B. Dynamic World-involves changing jobs C. Job Hopper-individual who does not remain loyal to one employer Survey students to determine how many have jobs. Then ask students how long they have been with their current employer. Explain the importance of a track record at work and longevity. Individuals who change jobs frequently are viewed as a risk by potential employers. VII. Important Skills and Traits for Strong Work Ethic A. Flexibility B. Interpersonal Skills C. Multitasking-ability to do more than one task at a time D. Delegating-transferring ownership and responsibility of tasks to others while still being responsible for the final results Conduct class discussion about why workers fail to succeed. Incorporate the concepts covered in this section of the outline. VIII. The Politeness Factor A. Common Sense B. Proper Etiquette 1. table manners 2. social introduction-protocol a. person of lesser importance is introduced to the personal of greater importance b. person being introduced is mentioned last 3. firm handshake and solid eye contact IX. Required Government Employment Forms A. W-4 B. I-9 C. Work Visa D. Code of Ethics for Billing and Collecting Fees for completed work Ask students to take on-line etiquette quizzes to determine if they understand the concept. Give students W-4 forms to complete and explain how the employer uses this information for tax withholding purposes. Explain how independent contractors are responsible for paying income taxes and social security as an UNT in partnership with TEA. Copyright ©. All rights reserved. 6 employee and the employer. Discuss how the construction industry uses workers from other countries such as Mexico. Explain the need for work visas. Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal Interpersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Teacher will present examples of good and bad work ethic. Teacher will tell students work ethic websites that will allow students to take on-line quizzes. Teacher will assign students six online lessons and related questions (http://www.coe.uga.edu/workethic/less1.htm). Students will have time to complete six online lessons involving work ethic. Independent Practice (LSI Quadrant III): Students will be given a group project (Packaging Yourself for Success). The project will be evaluated using the assigned rubric. Teacher will observe groups to make sure that all students are contributing to the project. Teacher will navigate the classroom to ask groups questions about their presentations and strategies for the assigned projects. Summary Review (LSI Quadrants I and IV): UNT in partnership with TEA. Copyright ©. All rights reserved. 7 Question: What are two things that you can do to make a good first impression? Question: Why is proper etiquette important in the architecture industry? Question: “Work ethic is transparent.” What does this statement mean? Question: How does personal attitude affect work ethic? Evaluation Informal Assessment (LSI Quadrant III): Instructor should observe the work ethic of individuals involved in the group projects. Instructor should move around the classroom to make sure that students are participating in the work ethic and etiquette quizzes. Require students to record their quiz results. Formal Assessment (LSI Quadrant III, IV): Students will be evaluated on their “Packaging Yourself for Success” presentations using the assigned rubric. Extension Extension/Enrichment (LSI Quadrant IV): “It’s All About Work Ethic” Poster Students design a poster that covers at least four characteristics of good work ethic. The poster should include text and pictures incorporated into an architectural design. Guest Speaker/Mock Interviews Invite the human resource director from a local architectural firm as a guest speaker. Require students to take notes and to develop a “Top 10 Good Work Ethics” list from the information they gained from the guest speaker. UNT in partnership with TEA. Copyright ©. All rights reserved. 8 Professionalism: Work Ethic Assignment #1 Guided Practice (LSI Quadrant III) Directions 1. Use the Internet to look up the following website (http://www.coe.uga.edu/workethic/less1.htm). 2. Complete the six online lessons located on this website. 3. Outline the content of each lesson. 4. Answer all questions associated with the six lessons. 5. All answers to the questions following the lessons should be written and submitted for a completion grade. Professionalism: Work Ethic Assignment #2 Guided Practice (LSI Quadrant III) 1. 2. Students watch an episode of Holmes on Homes. Students will make a list of poor work ethic issues that resulted in the need for Holmes to gut the project and start over. Professionalism: Work Ethic Independent Practice (LSI Quadrant III) Packaging Yourself for Success The four parts to this project will be completed by groups consisting of three students. The project will be evaluated using the assigned rubric. Part 1: Prepare a PowerPoint presentation that addresses professionalism, strong work ethic, code of ethics, and dressing for success in the architectural industry. The PowerPoint presentation should have at least ten solid slides, bulleted items, and graphics. Sound effects, transitions, and other special features should be used to enhance the presentation. Part 2: Prepare a collage that shows the appropriate business attire for females and males involved in the architectural industry. Also prepare a budget that indicates how much the professional outfit costs for the male and female. Group participants must dress in business attire for their presentation, explain their outfits, and indicate the cost for the professional look. UNT in partnership with TEA. Copyright ©. All rights reserved. 1 Part 3: Develop a code of ethics for an architectural firm. This code should also include information about expected work ethic. The code of ethics should consist of ten or more succinct bulleted items. Part 4: Design an impressive poster that defines work ethic with pictures and limited text. The poster will be presented during the team presentation. The poster should have solid architectural design and complete information. Extension/Enrichment (LSI Quadrant IV): “It’s All About Work Ethic” Poster Design a poster that covers at least four characteristics of good work ethic. The poster should include text and pictures incorporated into an architectural design. Guest Speaker/Mock Interviews Come prepared to listen and take notes from the human resources guest speaker. Develop a “Top 10 Good Work Ethics” list from the information you learned from the guest speaker. UNT in partnership with TEA. Copyright ©. All rights reserved. 2 Packaging Yourself for Success Project Rubric Group Members: CATEGORY ________________________________________ 20 15 10 5 Preparedness Group members are completely prepared and have obviously rehearsed. Group members seem pretty prepared but might have needed a couple more rehearsals. The group members are somewhat prepared, but it is clear that rehearsal was lacking. Group members do not seem at all prepared to present. Content Group members show a full understanding of the topic. Group members show a good understanding of the topic. Group members show Group members do a good understanding not seem to of parts of the topic. understand the topic very well. Attire Business attire, very professional look. Casual business attire. Casual business attire, but wore sneakers or seemed somewhat wrinkled. General attire not appropriate for audience (jeans, tshirt, shorts). Speaks Clearly Speaks clearly and Speaks clearly and distinctly all Speaks clearly and distinctly most (9485%) of the time. Mispronounces no more than one word. Often mumbles or cannot be understood OR mispronounces more than one word. Comprehension Group members Group members are able to accurately answer a few questions posed by classmates about the topic. Group members are unable to accurately answer questions posed by classmates about the topic. distinctly all (10095%) the time, and mispronounces no words. (100-95%) the time, but mispronounces one word. Group members able to accurately able to accurately answer most questions posed by answer almost all classmates about the topic. questions posed by classmates about the topic. Total Points Earned ___________ UNT in partnership with TEA. Copyright ©. All rights reserved. 3