BT Group plc Annual General Meeting 19 July 2007 Sir Christopher Bland - Chairman BT Group – Financial headlines FY 2006/7 Group revenue EBITDA (1) Earnings per share Full year dividend (1) Before specific items (1) £20.2bn 4% £5.6bn 2% 22.7p 16% 15.1p 27% EPS – Five years of continuous growth pence EPS 22.7p up 16% 24 20 16 12 8 4 0 2001/2 2002/3 2003/4 2004/5 2005/6 UKGAAP, April 2001 – March 2004, before exceptional items and goodwill from continuing activities IFRS, April 2004 – March 2007, before specific items 2006/7 Distribution policy Dividends • Dividend 15.1p up 27% pence Two thirds payout ratio reached one 16 year early 14 • Expect to increase dividends, taking into account our earnings growth, 12 cash generation and our ongoing 10 investment needs 8 Share buy back • New £2.5bn programme - expected completion March 2009 6 4 2 0 2001/2 2002/3 2003/4 2004/5 2005/6 2006/7 Returned £4.8bn in dividends and share buyback over the last 5 years Share price BT 150 BT Share price 334.25p on 16/07/07 FTSE100 44% 140 BT Share price 231.75p on 14/07/06 130 120 17% 110 100 Jul-07 Jun-07 May-07 Apr-07 Mar-07 Feb-07 Jan-07 Dec-06 Nov-06 Oct-06 Sep-06 Aug-06 Jul-06 90 BT Group – 2001 headlines Bloomin’ Terrible BT turmoil as shares slump 66% in a year BT fights to tame £30bn debt BT’s wrong numbers 20 Mar ‘01 23 Mar ‘01 22 Mar ’01 BT at the end of the line BT buried in debt BT poised for cash call dash 26 Mar ‘01 27 Mar ‘01 Company seeks to refinance loans 23 Mar ‘01 My original checklist BT Group strategy Long term Partnership with our customers Defend traditional – Improved service – Price innovation – Reduce costs / improve margin – Aggressive & creative marketing Grow new wave – 21st Century Network – – Networked IT services Broadband Mobility ... Consistent delivery Strategy in action Delivering today • Broadband – 11m connections and over 99% coverage Delivering tomorrow • BT Vision – multi-channel TV with no compulsory subscription • Networked IT services - £4.4 billion annual revenue • 21st century network – leading the world in building a broadband IP network for all • Global capability in over 170 countries • Transformation into a leading service provider The way we work BT made Company of the Year by Business in the Community Open, constructive relationship with the regulator Board changes Board changes Board changes Board changes Board changes Board changes Board changes Board changes Board changes BT Group 2006/7 headlines Magic £3 mark A Perfect Day BT Bonanza 17 Dec ‘06 21 Dec ‘06 18 May ‘07 Internet King BT to return £2.5 billion Bland leaves BT set to reach for the sky BT regains top spot in broadband 18 May ‘07 18 May ‘07 18 May ‘07 Sir Christopher Bland - Chairman Bringing it all together Annual General Meeting 19 July 2007 Ben Verwaayen Chief Executive BT Group strategy Long term Partnership with our customers Defend traditional – Improved service – Price innovation – Reduce costs / improve margin – Aggressive & creative marketing Grow new wave – 21st Century Network – – Networked IT services Broadband Mobility ... Consistent delivery FY 2006/7 – Revenue UP 4% £bn + 17% 6.3 7.4 - 3% 13.2 12.8 Revenue – New wave driving transformation £bn 30% CAGR in 4 years CAGR + 44% Mobility & Other + 71% + 20% Broadband Networked IT Services BT Global Services – 2006/7 order intake £9.3bn Signed 858 new customers Broadband Wholesale Retail > 10.7 million connections at 31/3/07 The UK’s number 1 broadband retailer by market share LLU Other ISP’s Mn 11 Retail * 10 ISP of the year Mac Magazine 2006 Awards 9 8 7 Most trusted ISP 2007 Reader’s Digest 6 5 4 3 2 1 0 2004 Mar-04 2005 Mar-05 2006 Mar-06 2007 Mar-07 BT Total Broadband Home IT advisor - 40,000 users VoIP - 1.4m registered users BT Digital Vault - 125,000 users Home hubs - Over 1 million BT Vision - National marketing campaign under way Delivering Value for our customers • Consumer • Corporates – Networked IT services – Local service, global delivery – Expanded portfolio of capabilities – BT Together – BT Total Broadband – BT Fusion & BT Vision • Other operators • Business - Managed Service - Broadband - Local access for telephony and broadband – BT Business One Plan – BT IT Manager – BT Office Anywhere Higher quality Simpler Faster More efficient From traditional telco… Keys to our transformation Real time Global Open … to leading services provider with global capabilities Transformation to Service Provider • To enable – Customer to focus on what they do best – Software solutions – Global delivery and reach • To reduce – Complexity – Cost base – Time to market • To deliver – Right first time service – Where our customers are – A simplified organisation • To improve – Customer service – Efficiency – Free cash flow Bringing it all together • Strategy built around convergence & innovation – 17% growth in new wave revenues • Corporate transformation – From traditional telco to leading services provider with global capabilities • Strong momentum with track record of delivery – Twenty quarters of EPS growth – Thirteen quarters of revenue growth – Five quarters of EBITDA growth • Continue to grow revenue, EBITDA*, EPS* and dividends in 2007/8 * Before specific items and leavers BT Group plc Annual General Meeting 19 July 2007 Resolution 1 Reports and accounts Proxy Votes For 4,690,961,416 Against 7,879,073 Vote Withheld 1,540,670 Resolution 2 Directors’ remuneration report Proxy Votes For Against Vote Withheld 3,039,747,846 130,725,306 1,529,908,007 Resolution 3 Final Dividend Proxy Votes For Against Vote Withheld 4,698,432,613 678,005 1,270,541 Resolution 4 Re-elect Sir Christopher Bland Proxy Votes For Against Vote Withheld 4,665,303,524 32,179,017 2,898,618 Resolution 5 Re-elect Andy Green Proxy Votes For Against Vote Withheld 4,676,367,376 18,232,668 5,781,115 Resolution 6 Re-elect Ian Livingston Proxy Votes For Against Vote Withheld 4,678,250,916 19,041,422 3,088,821 Resolution 7 Re-elect John Nelson Proxy Votes For Against Vote Withheld 4,685,502,100 11,541,397 3,337,662 Resolution 8 Elect Deborah Lathen Proxy Votes For Against Vote Withheld 4,683,490,802 12,907,229 3,983,128 Resolution 9 Elect François Barrault Proxy Votes For Against Vote Withheld 4,684,502,467 11,963,701 3,914,991 Resolution 10 Reappointment of auditors Proxy Votes For Against Vote Withheld 4,679,050,873 7,394,391 13,935,895 Resolution 11 Remuneration of auditors Proxy Votes For Against Vote Withheld 4,678,136,507 7,977.341 14,267,311 Resolution 12 Authority to allot shares Proxy Votes For Against Vote Withheld 4,655,261,395 41,386,501 3,733,263 Resolution 13 Authority to allot shares for cash* *Special resolution Proxy Votes For 4,686,626,092 Against 9,444,399 Vote Withheld 4,310,668 Resolution 14 Authority to purchase own shares* *Special resolution Proxy Votes For Against Vote Withheld 4,609,658,522 6,594,827 84,127,810 Resolution 15 Authority to use electronic communications* *Special resolution Proxy Votes For Against Vote Withheld 4,680,669,745 12,524,737 7,186,677 Resolution 16 Authority for political donations Proxy Votes For 4,579,323,754 Against 62,870,366 Vote Withheld 58,187,039 Poll on Resolution X Using your Form of proxy/Admission card: • If voting all shares “for”, place a tick () in “For” box • If voting all shares “against”, place a tick () in “Against” box • If voting all shares “vote withheld”, place a tick () in “Vote withheld” box • If splitting vote, indicate the number of shares voting “for” “against” and “vote withheld” • Please sign the card • Place completed card in ballot box as you leave • Please ask a marshal if you have any questions Poll on Amendment to Resolution X Using your voting paper: • If voting all shares “for” amendment, tick “For” box in Column 2, alongside appropriate resolution number • If voting all shares “against” amendment, tick “Against” box in Column 3 • If splitting vote, enter the appropriate number of shares in Columns 2 and 3 • Write name, address and account number in Box 1 • Sign the voting paper in Box 2 and hand it to marshal at end of row • Please ask a marshal if you have any questions Poll on Procedural Resolution X Using your voting paper: • Delete Box A • If voting “for” procedural resolution, place a tick () in Box 1 headed “For” • If voting “against” procedural resolution, place a tick () in Box 2 headed “Against” • If splitting vote, enter the appropriate number of shares in Boxes 1 and 2 • Write name, address and account number in Box 3 • Sign the voting paper in Box 4 and hand it to marshal at end of row • Please ask a marshal if you have any questions` BT Group plc Annual General Meeting 19 July 2007