Better Future
Niall Dunne
Chief Sustainability Officer, BT
Better Future
Agenda
BT Strategy
Better Future update
Connected Society
Improving Lives
Net Good
KPI update
Questions
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Better Future
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Better Future
Programme governance
BT Group Board
Board Committee for
Sustainable and
Responsible Business
Operating
Committee
Sustainable Business
Leadership Team
Better Future
Programme Office
BT Group-Wide “Better Future” Plan
Delivery owned by Lines of Business
Focused on measurable benefits
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Better Future
Programme areas
Connected Society
Improving Lives
Net Good
Vision: To help improve society
globally through the power of
digital connections
Vision: To help improve hundreds
of millions of lives globally
Through our products and people
Vision: To help society live within
the constraints of our planet’s
resources through our products
and people
2020 Goal
2020 Goal
9
10
£1bn
3:1
More than 9 out of 10
people in the UK will have
access to fibre based
products and services.
We will use our skills and
technology to help
generate more than £1bn
for good causes.
We will help customers
reduce carbon emissions
by at least three times the
end to end carbon impact
of our business.
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2020 Goal
Better Future
Connected Society
2020 Goal
To help improve society globally through the power of digital
connections
9
“
10
More than 9 out of 10 people
in the UK will have access to
fibre based products and
services.
6.7 million people in the UK have never been online
4.4 billion people across the globe are unconnected
”
Fibre
1. Connect and equip
Rolled out fibre based products and
services to more then 19 million UK
premises, providing access to 44.2
million people. This equals 6.6 out
of 10 people.
2. Educate and empower
3. Security and privacy
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Better Future
Net Good
Energy & carbon: our most material impact
Energy costs
Climate change
Energy dependency
Opportunity
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Better Future
Net Good
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Better Future
Net Good
End to end carbon impact
Upstream/Supply chain
(66%)
Own operations
(5%)
Downstream
(29%)
Spend based Environmentally Extended
Input-Output Analysis
Measured actuals
Calculated based on product
volumes and consumption metrics
Upstream reductions
Own operations reductions
•
•
•
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Global Services
Consumer CPE
Openreach CPE
Better Future
Net Good
Customers - Designing Our Tomorrow
Home Hub 5
Saving
• Integrated VDSL capability = no separate modem
• Dual band wireless & chipsets = faster transmission
• Intelligent power management = greater efficiency
30% power
13,000 tonnes of
CO2 pa
• Embedded software = no CD installation
• On box instructions = no separate leaflet
147 tonnes of CO2 pa
• Through letterbox design = first time delivery
86,000 vehicle miles,
or 37 tonnes of CO2 pa
• BT Hub Swap Box = 85 tonnes less ICT waste
1,755 tonnes CO2 pa
(£2.8m in 2012)
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Better Future
Net Good
Carbon Abatement
In 2013/14 BT products and services identified as having a carbon abatement benefit for our
customers, generated £3.1 billion of revenue globally.
∑
Methodology
Carbon
saved
Case Study
Report
Included
Services
X
Product
volumes
=
Total
carbon
abatement
Current
Field Force Automation
Audio conferencing
Video conferencing - Telepresence
Inbound Calling
Broadband enabled Telecommuting
Broadband enabled e-commerce
Broadband enabled dematerialisation
Super-fast broadband enabled dematerialisation
Broadband enabled SME use of Cloud Computing
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BT Vision
Managed Mobility
Data centre services
Cloud Contact
One Cloud
Flexible working services
Better Future
Net Good
Future growth opportunities
Milton Keynes/OU Smart City
BT is the backhaul provider of
one of the UK’s smart metering
contracts (Northern England &
Scotland)
Smart city
Smart grid
Connected
home
Road sensor trials on A14
Smart transport
Engine mapping service
reduces fuel use and CO2
Logistics
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Better Future
Net Good
Reduction in our energy use for five consecutive years has saved BT
more than £131m in annualised energy costs
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Better Future
Net Good
Waste and recycling
We want to cut waste and use resources more efficiently
Ultimately we want to create a ‘circular economy’, where nothing is wasted
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Better Future
Net Good
Suppliers
• 96% of contracts we place have considered energy consumption
and/or environmental impacts in the bidding process
• We have included our climate change standard in 98% of applicable
new contracts.
Better Future Supplier Forum
• SGW, Huawei and Sagemcom silver certified
• Best practice identified. Winner of Guardian Sustainability
Business supply chain award. Savings of 250,000 tonnes
carbon by members.
• Game Changing Challenge sessions
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Better Future
Improving Lives
Improving Lives
2020 Goal
To help improve hundreds of millions of lives globally through
our products and people
£1bn
“
We will use our skills and
technology to help generate
£1bn for good causes.
”
MyDonate technology raised
2.Enabling charities
over £57 million for thousands of
good causes in 2013/14.
60% increase in the number of
charities and the number of
donations made on the MyDonate
platform.
We enabled the DEC to raise
over £24 million for Typhoon
Haiyan and the Syria crisis using
MyDonate technology.
3.Strategic charity partnerships
The Supporters Club
4.Emergency Response Team
raised over £2 million to improve
lives by bringing people together
through sport.
1.Enabling BT People
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Better Future
Progress against programme goals
Number of people with access to fibre products
(out of 10)
2014
44.2m people
2020
0
2
4
6
8
10
We will help customers reduce carbon emissions by at
least three times the end-to-end carbon impact of our
business
1.3:1
2014
2020
1
1.5
2
2.5
3
We will use our skills and technology to generate £1bn
for good causes (£m’s)
2014
£146m
2020
0
200
400
600
800
1,000
Goals’ target date is end Dec 2020, 2014 progress is to end March 2014
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KPI update (year ended March 31, 2014)
Better Future
2020 Target: Reduce by 80% from 96/97
base
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