Leading Lawyers Network Magazine Women’s Edition JULY 2009 LEADINGLAWYERS.COM $9.95 THE TOP WOMEN LAWYERS IN ILLINOIS 21st Century Leadership Nancy Bertoglio: Rock of Strength Plays Key Role at Merged K&L Gates llp Marci Eisenstein: Puttting the ‘Class’ in Class Action Defense Susan Schwartz: Leaving No Stone Unturned in Med-Mal Niche Karen Layng: Thriving on Trial Work—From Construction to Complex Litigation NANCY BERTOGLIO Leading Merged Firm With Savvy and a ‘Steady Hand’ by Adam W. Lasker Law firm mergers can cause a shakeup of managing partners that can result in a new look, a new initiative, and, in some respects, a whole new atmosphere for the firms involved. But the game-winning strategy remains essentially the same for long-time law firm manager Nancy E. Bertoglio, even after her firm merged with another on March 1. Bertoglio was immediately placed on the K&L Gates LLP management committee after that firm combined with her former firm, Bell, Boyd & Lloyd LLP. Bertoglio had worked with Bell Boyd since 1984 and had been appointed annually to serve on its management committee and as managing partner since 1999. “In many ways, the job has changed—it’s a much bigger platform now,” says Bertoglio, who now splits her time as the administrative partner for K&L Gates’ offices in Chicago and San Diego. “There’s a time when most lawyers understand that, at some point in their careers, they could be enhanced by a broader platform,” Bertoglio says. “The similarities [between the two firms] have helped make the merger a smooth transition — it’s been a real positive change for both sides and has certainly expanded our platform.” The merger between these two firms, which now employ a worldwide network of nearly 2,000 attorneys in 33 offices, has been a long time in the making, according to Bertoglio. The Bell Boyd strategic plan committee started focusing on strategic growth plans some five or six years ago, she says. The goal, she says, was to increase Bell Boyd’s geographic presence to enhance its services for clients who do business outside Chicago. “Our management committee at Bell Boyd realized that, to better serve our clients, we needed a broader platform,” Bertoglio says. The Chicago-based Bell Boyd has experienced a significant expansion of its geographic presence thanks to the dozens of offices K&L Gates already had on three continents. And the geographic benefits of the merger run as a two-way street, Bertoglio says. For instance, K&L Gates already had offices in some parts of California, representing clients who conducted business throughout the entire Golden State. The firm had clients doing business in San Diego but didn’t have an office there, Bertoglio says. “In order to maintain our relationships with current clients, both firms needed to broaden their geographic presence.” With a consensus among Bell Boyd’s executive committee in the last year, the only remaining questions revolved around which firm would be the best fit with Bell Boyd’s client base, with its geographical needs, and its employee-friendly atmosphere. The answer to all those questions turned out to be K&L Gates, which had numerous offices from coast to coast and overseas but only one overlapping office with Bell Boyd, in Washington, D.C. That made mapping out the geographic expansion a relatively simple task. K&L Gates also had firm-wide initiatives and programs that meshed well with Bell Boyd’s practice areas and with its pre-existing goal of creating a work environment that allows attorneys and staff members to balance the demands of their personal lives with their professional responsibilities, Bertoglio says. “As soon as we announced the merger discussions to our [Bell Boyd] staff and attorneys, the phones started ringing,” says Bertoglio, who believes that everyone involved with the merger quickly realized the benefits to both firms. “Everyone feels energized from many perspectives, and it was almost immediate,” Bertoglio says. “There were so many synergies between these two firms that it was just a natural fit.” A Match Made in Law Firm Heaven Former Bell Boyd attorneys and staff are not the only ones touting the recent merger as a resounding success. Peter J. Kalis, K&L Gates chairman and global managing partner, echoes Bertoglio’s beliefs that the two firms have created one cohesive and well-run institution. Similarities among the two firms’ internal policies, client bases, and geographic presence are some of the key ingredients to a merger that, Kalis says, is already a clear success. But what truly makes this a match made in law firm heaven, he believes, is the addition of some experienced, intelligent and highly capable leaders to the K&L Gates management committee. “One of the things we do when working on law firm mergers—one of the items that is very high on our list of priorities — is strong and legitimate leadership in the other law firm,” Kalis says. “Bell Boyd certainly evidenced that, not only with Nancy, who is one of the best law firm managers I’ve known, but also with Jack McCarthy, the longtime [Bell Boyd] chairman.” Kalis started getting to know Bertoglio about five years ago and has kept an eye on her successes with Bell Boyd ever since, almost like a baseball scout keeping tabs on a different team’s top prospect. “I came to admire her as a managing partner of one of America’s premier mid-sized firms,” Kalis says. “Chicago is an enormously competitive legal marketplace, and Bell Boyd was always known for punching above its weight—and strong management had a lot to do with that.” There were, of course, several other factors that Kalis and the other leaders of K&L Gates saw in Bell Boyd that would make the union beneficial to everyone involved. The practice areas, quality of attorneys, client base, and geography of the Bell Boyd offices were all important criteria, and Kalis says that the Bell Boyd team was strong and desirable in each of those categories. But there are other firms out there with the offices and the attorneys to make them a good fit with K&L Gates, Kalis says. It was the Bell Boyd management team that made that firm seem head-and-shoulders above the rest in terms of its qualifications for a merger. Since the March merger, Kalis says, K&L Gates has created both firm-wide and officebased positions on its management committee, which is the firm’s principal governing body. Six attorneys from Bell Boyd now serve on the K&L Gates management committee; Kalis is pleased to have all of them on board, but he remains particularly impressed by the way Bertoglio is handling her new duties as the administrative partner of the Chicago and San Diego offices. “Nancy is responsible for two of our offices, which is a very challenging role that she discharges extremely well,” Kalis says. “Chicago’s office is a big business in its own right, and Nancy has led the charge not only in managing the office internally but also in both operational and law-practice standpoints that factor into the entire firm at large.” Kalis believes that Bertoglio possesses several “keys to success” that have allowed her to succeed in law firm management for more than a decade: “She is a good communicator; she is a steady hand on the wheel; and she’s unflappable. She’s smart, and she has the savvy born of experience.” Those qualities have been apparent in Bertoglio for as long as Kalis has known her, he says, and they continue to make her an invaluable asset for whichever firm is lucky enough to have her on its team. “Nancy is a good, tough-minded business woman as well,” Kalis says. “In our management precincts, we value candor, the crispness with which ideas are expressed and, ultimately, the quality of those ideas. Nancy’s stock is already sky-high, even though she’s a new member of the group.” No Putting Families on Hold During her years as an associate with Bell Boyd, Bertoglio came to believe that the stressful demands of working at large, busy law firms could sometimes become overwhelming for attorneys who were also facing challenges in their personal lives. When she was appointed to the firm’s management committee, Bertoglio pushed for a policy allowing for flexible scheduling for attorneys who needed time away from the office to help them cope both with the rigors of a challenging law practice and difficult situations in their personal lives. Bell Boyd ended up adopting a flexible scheduling program several years ago and has since made it possible for attorneys to give the necessary time and attention to personal matters without fear of losing their positions at the firm or jeopardizing the quality of their legal services for clients. “It’s very common with the modern billablehours requirements for young attorneys to put their families on hold,” Bertoglio says. She believes it is not healthy or productive for the attorneys—for their families and even their law firms— to neglect their personal lives in exchange for fulfilling requirements at the office. “Now, I can encourage them to not put their personal lives on hold,” she says, and the end result can sometimes mean that a valuable and successful attorney can remain on staff rather than being forced to resign to take care of challenges outside of the office. The flexible scheduling policy allows attorneys to take time off from work when they have a baby, Bertoglio says, and she points out that the policy applies to both men and women. Not only can they take some time off, she says, but they can further increase the time spent with their families and young children by splitting their work hours between being at the office and working from home. The policy also applies to people who have health problems, even if the problems are experienced not by the attorney but by his or her family members. This policy, Bertoglio says, requires support and participation by all firm members—from top management down to support staff — and it has already proven successful at Bell Boyd. To maintain this quality of professional and personal life for her colleagues at Bell Boyd, it was important to Bertoglio that a merger with another firm would not result in an end to the flexible scheduling program. The fact that K&L Gates had a similar preexisting program, and that both firms were committed to maintaining those programs, was an important factor in the merger’s success. “We’ve had something at K&L Gates for the better part of a decade called our Balanced Hours Program,” says Kalis, the K&L Gates chairman. “It is a way of structuring into the firm’s everyday life certain roles for lawyers who have competing claims on their lives and, at least for a period of time, who require an accommodation in their workload.” The program could become threatened by the current global recession, in that an economic crisis of such magnitude could cause attorneys to feel even more pressure to succeed at the office at times when billable hours can be harder to obtain, Kalis says. Nonetheless, K&L Gates is committed to keeping the program as long as possible, particularly after having merged with another firm with attorneys who were accustomed to the availability of the scheduling options. “To the extent the recession endures unreasonably longer — and recessions do normally endure—it will be interesting to see whether lawyers feel they have to be more committed to work and resolve the balance of life and work that way,” says Kalis. “But, from our firm’s standpoint, we think it’s very important that we be prepared to work with lawyers who want to resolve the dilemmas in their lives other than in a full-time capacity.” For Stacy H. Winick, a mother of three who has been a Bell Boyd attorney since the early 1990s and now works in the K&L Gates office in Washington, D.C., the availability of flexible scheduling has been important for her personal and professional lives. “You can’t choose between your children and your job — that’s just not a choice that a parent should have to make,” says Winick, who handles corporate and investmentmanagement matters as an attorney and who handles meals, transportation and homeworkmanagement matters as a mother of three sons, ages 5, 6, and 8. Winick has lived and worked in Washington since 2002, but she was in Bell Boyd’s Chicago office, working under Bertoglio’s management, when she started having children. Bertoglio, who has two adult children of her own, always supported Winick’s desire to be both a The family at a London train station. From left: Bertoglio’s husband, Rick, Bertologlio, their sons, Brad and Bryan, Bryan’s wife, Jessica, and Brad’s wife, Jennifer. even if one of my kids had to get to the doctor,” Winick says. “That has allowed me to be able to keep my job and do it the way it’s supposed to be done but also to keep my job as a mother.” For Bertoglio, flexible scheduling programs allow law firms to acknowledge that even their best attorneys face challenges in and out of the courtroom and for the firms to show proper respect for the lives of the people upon whom they depend for providing the best services possible to clients. Opening Doors for a Younger Generation The legal community was a much different place for women when Bertoglio received her juris doctor degree in 1973 from Loyola University of Chicago School of Law. Now, some 36 years later, she is one of the few Generations: Bertoglio holds her first granddaughter, Natalie, while Bertoglio’s mother, Ethel Kolerus, looks on. successful attorney and a nurturing mother. To this day, Winick balances the demands on her life by working from home a couple days a week. “Nancy has always respected me and has always known that I would get my work done, female attorneys who have served for more than a decade in a management position at a major law firm. During her first three years after law school, Bertoglio lived in England with her husband, Rick, who is now a dentist in Aurora but who was in the U.S. Air Force back in the mid1970s. While in England, Bertoglio worked as a pro bono attorney for the Air Force Judge Advocate General Corps. She and her husband then moved back to Illinois, where Bertoglio joined a friend from law school in a small labor boutique law firm. She practiced labor and employment law and had “a great experience” handling several class-action suits in Toledo, Ohio, in the late 1970s and early 1980s. In 1984, She joined Bell Boyd, where she continued handling labor and employment matters. Bell Boyd had a tradition of recruiting managing partners from within, Bertoglio says, and in 1998, Chairman John T. “Jack” McCarthy made the uncommon request of asking a woman to join the firm’s management team. “I think Jack might have thought that a labor lawyer might bring something different to the position,” Bertoglio says. Whatever the reasons for her elevation to the firm’s management team, she was reappointed annually as managing partner. “I really like what I’m doing,” says Bertoglio, who believes that her role as a manager allows her to contribute to the quality of life for all attorneys in the firm and particularly for women attorneys who face additional challenges of balancing life and work. “What I can do as a woman in management is to open doors for other people,” Bertoglio says. “Whether people choose to walk through those doors is their own personal decision.” The encouragement she gives other attorneys is not unlike how she encouraged her two sons to do well in school to “keep their doors open” for future success professionally and personally. “What I want our attorneys to understand— both men and women—is that you can have a balanced life, and there are doors open for you if you choose to go through them,” Bertoglio says. When an attorney is stuck outside the metaphorical door, Bertoglio brings in all of her own personal experiences as an attorney, wife, mother, and law firm manager to help those attorneys move forward with their lives. “That allows people to come in with personal, family, or health issues, and we’ll sit and talk for long hours about it,” Bertoglio says. She believes that being a good listener is a fundamental aspect of being a good law firm effectively, and Nancy is nothing if not an extraordinary person.” Kalis is not the only one who has noticed and acknowledged Bertoglio’s door-opening contributions to women in the practice of law. In 2004, the American Bar Association honored Bertoglio during a ceremony sponsored by the ABA Commission on Women in the Profession, in New York City. Bertoglio also received the 2005 “Woman to Woman: Making a Difference Award,” presented by then-Illinois State Treasurer Judy Baar Topinka. Bertoglio’s inherent modesty makes her shrug off such accolades, saying things that make her sound like the stereotypical hero who claims that anyone else would have done the same thing. “Lawyers all owe something to the communities we live in,” Bertoglio says. “What we can and should do is try to provide opportunities for other people, both our clients and our fellow attorneys, and that’s what I try to do.” Balancing Her Own Scales of Justice To practice what she preaches, Bertoglio strives to keep her own professional and personal lives in balance. “We all took different roads out of college, following different career paths, but 10 years later, we started getting together again, and it was like no time had passed,” Bertoglio says. “Now, two or three times a year, we will drop almost anything in our lives to get together.” Those kinds of friendships, and that time away from the office, helps refresh Bertoglio for another period of hard work at the law firm, she says. “They remember all the things, the good, the bad and the ugly,” she says, “but there’s nothing but unconditional love and support among us all.” Bertoglio is also dedicated to her family and spends as much time as possible with her husband and their two sons, Bryan, a neurosurgeon who is married to a dentist named Jessica, and Brad, an intellectual property attorney who is married to a lawyer named Jennifer. She also enjoys fostering friendships with her colleagues and other attorneys she meets. One of those friends is Kalis, who became her colleague after the merger of the two firms. Kalis, who spends most of his time working out of the K&L Gates office in Pittsburgh, says that Bertoglio, a Chicago native, is as good a friend as she is an attorney and law firm Bertoglio joins her son, Brad, and his wife, Jennifer Bertoglio, as they celebrate their graduation from Chicago-Kent. manager, and the end result can be a roster of attorneys with a higher morale and increased productivity. “Every firm’s greatest resource is the lawyers who do the work,” she says. “They go home at night, and we want to make sure they come back the next day.” Bertoglio has been a role model for women in the profession for many years now, Kalis says. He and Bertoglio, he says, are “of the same generation” and the role of women in the practice of law has changed substantially since they graduated from law school. “One reason it has changed is because of women like Nancy who have gravitated towards firm leadership positions and have thereby served as role models for newer generations of women coming into these firms,” Kalis says. “It’s not an easy job to balance all the roles that society imposes upon professional women — and not only the well-publicized demands of meeting obligations within the family and obligations to clients — but for Nancy’s generation and my generation, women also have had imposed on them and have embraced the responsibility to mentor newer generations of lawyers,” Kalis says. “It’s that combination of life challenges that requires an extraordinary person to balance Bertoglio and her husband, Rick, study a guidebook on the train between Paris and Avignon in 2005. One “absolute priority” outside practicing law and managing firms is to go on vacations every year with eight of her closest girlfriends from college. This group is so close, she says, that a couple of her friends wore her wedding dress for their own weddings. manager. However, he admits that some future events could threaten their long-standing relationship: “I know that the [Pittsburgh] Steelers are playing the [Chicago] Bears this September,” Kalis says, “and that will be a real test to our friendship.” ■ This article originally appeared in Leading Lawyers Network Magazine—Women’s Edition July 2009 and has been reprinted with permission. © 2009 Law Bulletin Publishing Co.