SATA’S ROLE IN
STANDARDS
____________________________________________
______________________
NICKY MWAZYA
EXECUTIVE SECRETARY
SOUTHERN AFRICA
TELECOMMUNICATIONS
ASSOCIATION
OVERVIEW
•
•
•
•
•
•
•
•
Historical Backgound
Initial Intent and Driving Factors
SADC Objectives/Protocol
Telecomms Policy
Establishment of SATA
SATA Objectives
SATA Working Committees
Conclusion
HISTORICAL BACKGROUND
• SADC TREATY
Articles 22 & 23 of the provides for Member
States to conclude a protocol to expand and
deepen their corporation in the areas of
INFRASTRUCTURE and SERVICES
• Gave way to the signing of the
PROTOCOL On Transport,
Communications and Meteorology and
the establishment of SATCC-TU.
INITIAL INTENT
To establish VIABLE and SUSTAINABLE
transport, communications and meteorology
within the SADC region
MAJOR DRIVING FACTORS
Transport, Communications and
meteorology functions have a regional and
global character and are a
PREREQUISITE for the promotion of
economic growth and development, and
consequently, the quality of life and social
interaction of all their citizens within the
region, continentally and internationally
MAJOR DRIVING FACTORS
Members’ Rights and Obligations under
the regional and international agreements
must be built collectively to promote
CONVERGENCE and COMPATIBILITY
with regional and global trends, while a
unified approach is adopted to common
issues of common interest
MAJOR DRIVING FACTORS
Transport, Communications and
Meteorology INFRASTRUCTURE,
EQUIPMENT, HUMAN
RESOURCES,TECHNOLOGY, and
SERVICES represent the collective
patrimony of the region and comprise
assets of significant strategic value
TELECOMMS OBJECTIVES
Member States agree to take advantage of
international technological developments
and to develop national telecomms
networks for the provisions of reliable,
effective and affordable telecomms
services in order to:
FIRST OBJECTIVE
Ensure adequate high quality and efficient
services responsive to the diverse needs
of commerce and industry in support of
regional social and economic growth;
SECOND OBJECTIVE
Achieve regional universal service with
regard to telecomms services and regional
universal access to advanced information
services
THIRD OBJECTIVE
Enhance service interconnectivity in the
region and globally.
TELECOMMS POLICY
• In order to attain telecomms objectives,
Member States agree to develop a
HARMONIZED regional telecomms
policy.
• HARMONIZATION: The dynamic
process of establishing mutually
complementary policies, legislation,
rules, STANDARDS, PRACTICES or
SYSTEMS.
ESTABLISHMENT OF SATA
Southern Africa Telecommunications
Association Constitution was amended
on 8th December 1999 in pursuit of the
SADC Treaty and SADC Protocol on
Transport, Communications and
Meteorology to serve as a regional
platform to face new challenges and
the
opportunities in the everchanging
telecomms environment.
GENERAL OBJECTIVES
OF SATA
• Promote the interests of its members in
the changing global and regional
regulatory and business environment ;
• Be fully representative of public
telecomms operators and service
providers in the SADC region;
• Encourage technological and business
co-operation amongst Members;
GENERAL OBJECTIVES CONT’D
• Facilitate beneficial access to innovative
technologies for members; and
• Encourage co-operation amongst
members in training and human resource
development and capacity building.
SPECIFIC OBJECTIVES
• Inform and sensitize its members,
international and regional organizations,
governments and the public about ongoing developments and areas of concern
in telecomms in the region.
• Formulate common positions, views and
responses on issues affecting members at
national, regional and international level.
SPECIFIC OBJECTIVES CONT’D
• Harmonize and promote the adoption of regionwide standards for network characteristics,
services, equipment and other technical issues
of collective interest.
• Coordinate members’ views on the use of the
radio frequency spectrum and submit the same
to TRASA for action.
• SATA is a Consultative Member of the SATCC
Telecomms Committee.
WORKING COMMITTEES
1. Policy and Strategy Committee
- for policy issues
2. Technology and Infrastructure
Committee - for technical issues
SATA has various sub-committees under
the
above two committees .
POLICY & STRATEGY COM’
SUB-COMMITEES
•
•
•
•
•
Human Resource Development
Strategic Partnerships and Alliances
Operational Performance
Business Development
Impact of Global Regulation
TECH & INFRASTRACTURE
SUB-COMMITTEES
•
•
•
•
•
New Technology and services
Connectivity and Inter-operability
Implementation of regional networks
Operating Standards
Radio frequency management
BEST BUSINESS PRACTICE
•
•
•
•
•
Staff to DEL ratio
Faults clearance rates: 24,48 & 72 Hours
Answer Ceasure Ratio (ASR)
Percentage of digitalization: Swg & Txn
Faults per 100 connections
BEST BUSINESS PRACTICE
• Disputed bills per 10,000 bills sent22
• Customer complaints per 1,000
connections
• Speed of provision of service
• Average length of waiting time for service
• Customer fidelity.
SATA - MEMBERSHIP
Membership is open to all
telecom service providers who
own a public network.
CONCLUSION