KSU Mobile Past, Present, and Future Jason Dunfee Distant Past... Outside Vendor The Good: - Very Minimal resources from our end - Presence in the App Store The Bad: - No real control over the app - Data was often wrong or incorrect - slow to get fixed Past... Ellucian Mobile the first time around. The Good: - Open Source Rhomobile - Develop once deploy across multiple platforms - Web Developer could catch on very quickly - Ability to develop custom modules - Presence in the app store The Bad: - Did not run as smooth as a native application - Page transitions were jerky depending on phone hardware - No real access to core phone features - Interface was not specific to the device Present... Ellucian Mobile Going Native. The Good: - Native Applications - Smooth running applications - Access core phone features - Ability to develop custom modules - Presence on the App Stores - User interfaces followed native guidelines The Bad: - Now developing two applications at the same time - Any custom modules would need developed twice - Larger programming learning curve (iOS, Android) Present... Custom Features - Me @ KSU - Dining - Ticket Tracker - TV Channel Guide How Do We Monitor KSU Mobile... - Students - Google Analytics - Crashlytics Now that we have all this data what do we do? - Bug Fixes - Add a new custom module - Upgrade an existing module Usability Testing.. usabilityhub.com A. B. Usability Testing.. Card Sorting Soon to be released.... What’s the future look like... -Targeted Notifications -Location based notifications -Personalized Alerts Any Questions? Jason Dunfee jdunfee@kent.edu