1 Shay Davis Little EDUCATION Doctor of Philosophy, University of Georgia, 2002 Counseling and Student Personnel Services. Concentration: Student Affairs Administration, Specialty Area: Administration and Management Dissertation: Perceptions of Critical Skills of Chief Student Affairs Officers Master of Science, Oklahoma State University, 1994 Counseling and Student Personnel Services. Creative Component: ALPHA Orientation-­‐ Student, Faculty, & Staff Perceptions Bachelor of Arts, Baylor University, 1991 Psychology PROFESSIONAL EXPERIENCE Kent State University, Kent, Ohio July 2012-­‐Present Interim Vice President for Student Affairs, August 2015-­‐Present Oversee the division of student affairs with operating budget totaling approximately $69 million, which includes: Residence Services, University Health Services, Student Accessibility Services, Recreational Services, Office of Student Conduct, Center for Adult and Veterans Services, Center for Student Involvement, Kent Student Center, University Dining Services, University Bookstore, Flash Technology Center, Student Ombuds, and Dean of Students. Supervise a development officer, Undergraduate Student Government advisor, international student affairs director, systems support director, and assistant to an executive officer. Serve as a member of the president’s cabinet and collaborate with cabinet colleagues to enhance the student experience, coordinate campus initiatives, streamline administrative operations, and advocate for student issues. Collaborate with regional campus staff to enhance the co-­‐curricular experience of students, communicate student organization opportunities for involvement and integrate the student governance structure. Selected Achievements • Transitioned division to new structure as Division of Student Affairs with new mission statement • Led collaboration with student leaders and regional campus representatives resulting in a proposal to the board of trustees to unify student governance on all campuses • Created Blue and Gold Pride Committee to lead intentional review of campus traditions, school pride, and student engagement in school spirit related activities • Initiated division activities review using the Council for Advancement of Standards (CAS) for Higher Education. • Established partnership with the Jed Foundation Healthy Campus Program for review of all mental health services on all campuses • Implemented new bookstore contract with new vendor and serve as liaison with vendor on key strategic issues, including store locations and textbook affordability Associate Vice President for Student Affairs and Dean of Students, July 2012-­‐July 2015 Supervised staff of thirty including the areas of Kent Student Center, Center for Student Involvement, and the Office of Student Conduct. Oversee budget of these areas of approximately $6 million. Facilitated the Care Team, a cross divisional group that assesses and coordinates a response to behavior that may be a threat to self or others. Served as a consultant to care team related issues on the regional campuses. Coordinated crisis response to student emergencies and crisis situations. Served as the primary advocate for students. Little 2 Selected Achievements • Reorganized Care Team composition and mission to enhance support services for students using best practices • Initiated Step Up and Speak Out campaign with psychologist to promote awareness of mental health resources, make individuals better able to identify someone who may be at-­‐risk for suicide or have a mental health concern. Campaign included printed materials sent to all faculty and staff, posters, an app for mobile devices, and ‘hot cards’ for students • Enhanced mission of Healthy Kent: Alcohol and Other Drug Task Force to address requirements of the Drug Free Schools and Communities Act, collaborated more intentionally with community partners, and involved a broader group of faculty, staff, and students to address risky behaviors of use of alcohol and other drugs • Liaised with the Campus Ministers Organization to support faith based campus organizations. Coordinated the development of a memorandum of understanding between university and organization to formalize relationship and expectations • Enhanced town-­‐gown collaborations that resulted in elimination of annual block party characterized by binge drinking, property destruction, and physical injuries. Collaborated with city leaders to educate students about being good neighbors, local ordinances, and promoting responsible decision making The University of Georgia, Athens, Georgia July 1997-­‐June 2012 The first state chartered university, a land-­‐grant and sea-­‐grant research institution serving more than 34,000 students on one main campus and four satellite campuses in Georgia Director of Administrative Services and Communications, July 2010-­‐June 2012 Supervised a staff of twenty employees responsible for family & graduate housing, residence hall assignments, marketing, publications, information technology, budgeting, personnel, and summer conferences program for the department. Oversaw departmental budget of more than $41 million including personnel, capital project planning, supplies, benefits, utilities, insurance, reserve and surplus accounts, and debt service. Coordinated pro forma development for new construction and renovation projects planning. Supervised rental rate proposal process for residence hall and family & graduate housing term rates, summer conferences rates, visiting scholar/guest housing rates, and nightly rate calculations. Selected Achievements • Integrated family and graduate housing area into department practices and procedures. Increased occupancy level by 2% in one year • Managed assignments team to assign more than 600 additional incoming first year students by creating additional spaces, communicating occupancy challenges to students and other stakeholders, and working with residence life staff to prepare for occupancy level of 103% in the residence halls. Communicated with facilities staff for purchasing additional furnishings and enhancing technological infrastructure for student network access • Served on organizational review team to restructure a model to enhance efficiencies and plan for additional health sciences campus bed spaces • Coordinated departmental initiative to expand new media strategies, implement a new website, and repurpose a graduate level position to focus on new media • Collaborated successfully with academic partners, athletics, disability resource center, international education, information technology, and other stakeholders to improve processes to serve students • Streamlined contracting process for residence hall and family & graduate housing contracts, including internal content review and legal affairs approval process Little 3 Ombudsperson for Students, October 2008-­‐June 2012 Reported to the office of the president through the equal opportunity office. Selected Achievements • Assisted more than 100 university stakeholders to understand policy, report claims of discrimination and harassment, and connect with the appropriate resource to resolve general concerns • Served as independent, neutral, confidential, and impartial contact primarily for students • Served as one resource for students to make reports concerning the Non-­‐Discrimination and Anti-­‐Harassment Policy • Maintained strong communication with the Equal Opportunity Office regarding issues and concerns • Contacted students weeks after initial interaction to touch base and follow-­‐up on the process • Served as Deputy Title IX Coordinator for the campus in Spring 2012 Director of Residence Hall Administrative Operations, August 2004-­‐June 2010 Assistant Director for Administrative Operations, June 2003-­‐July 2004 Supervised four full-­‐time employees and one doctoral student responsible for residence hall assignments, marketing, publications, information technology, and summer conferences program. Coordinated housing for visiting scholars to the University. Served as liaison with the following departments/special programs: Georgia Athletic Association, Office of Admissions, National Student Exchange (Student Activities), Office of International Education, Honors Program, Army ROTC, Georgia Rotary, Application and Database Development, and the Disability Resource Center. Served as liaison to two full time mainframe programmers (supporting the housing database) in Application and Database Development (a unit of Enterprise IT Services) and coordinated aspects of residence hall mainframe database programming, including long term planning and day-­‐to-­‐day database management. Managed budget of more than $1,000,000 for administrative operations area including personnel, supplies, and benefits. Assisted in development of residence hall term rates, summer conferences rates, and nightly rates. Selected Achievements • Eliminated paper processes and oversaw the development of online applications for most major assignments related processes including room change requests, electronic contracting, returning resident room sign-­‐up, roommate searching tool, residence hall application process, and summer reassignment process. Other conversions included resident assistant application, move-­‐in volunteer application, and capital project historical database. Reduced printing, mailing, and administrative costs; increased thorough and efficient communications with students and other stakeholders • Implemented the University’s First Year Live-­‐On Requirement. Managed exemption process, served as first reviewer for all exemptions, and organized appeals committee activities • Integrated assignments process of special programs into general assignments system including language communities, learning communities, Franklin Residential College, Honors Program, student-­‐athletes, students with disabilities, National Student Exchange, International Exchange, Army ROTC, and Georgia Rotary. Oversaw communications with students participating in special academic programs (study abroad, student teaching, internships, etc.) regarding assignments process. Updated stakeholders regarding all assignments. • Increased collaboration and involvement with the Residence Hall Association to develop room sign-­‐up guidelines • Revised residence hall contract annually with housing staff and legal affairs to follow new laws and policy • Increased summer conferencing program annual revenue to more than $1,000,000 Assistant Director for Residence Life, November 2000-­‐May 2003 Selected, trained, supervised, and evaluated six area coordinators each managing residential areas totaling nearly 6,000 students. Responsible for staff of over 200 undergraduate, graduate and professional employees. Coordinated all aspects of comprehensive residence life program. Represented residence life area on department’s management team. Participated in the annual operating budget and plant fund development for residence life staff areas. Managed Little 4 budget of more than $3,000,000. Selected Achievements • Supported residence life staff response to student mental health issues, facilities emergencies, and general crisis situations • Streamlined process for contractual reviews for students regarding behavior that could result in residence hall contract revocation and made decisions regarding status of residence hall contract • Coordinated training efforts for all residence life staff with the Associate Director for Staff Development and Judicial Programs • Initiated and supervised annual move-­‐in program, Hunker Down with Housing, including recruitment of more than 180 student volunteers. Coordinated campus and community collaborations with University Police, Parking Services, Campus Transit, Vending Services, Office of Greek Life, and Athens Clarke County. Initiated new move-­‐in program for campus resulting in more efficient move-­‐in process Area Coordinator, July 1997-­‐October 2000 Supervised two full-­‐time residence hall directors, two graduate assistants, one administrative assistant, three Continuing the Legacy of African American Student Success (C.L.A.S.S.) Advocates and twenty-­‐four resident assistants. Oversaw community of 1,200 residents including community office, programming, two twenty-­‐four hour front desks, key control, recycling program, occupancy changes, billing, mail distribution and supply budget. Participated in annual budget and plant fund development. Managed budget of $485,000 including personnel, programming, and supplies. Selected Achievements • Coordinated successful residence hall opening and closing process • Communicated with contracted security personnel to ensure safe and secure residence hall environment • Responded to facilities emergencies, mental health issues and student conflicts • Served as university judicial hearing officer. Monitored status of incidents originating in community throughout judicial process • Facilitated the development and implementation of academic initiatives in the community • Participated in departmental continuous quality improvement activities • Served in weekend on-­‐call rotation for 5,900 residents • Collaborated with custodial building supervisor and skilled trades workers to respond to resident concerns Orchestrated smooth semester transitions and facilitated summer conferences logistics • Attained Certified Pool Operator certification and managed the seasonal operation of the community swimming pool The University of North Carolina at Wilmington (UNCW), Wilmington, North Carolina July 1994-­‐June 1997 A regional state university dedicated to learning through the integration of teaching and mentoring with research and service, serving more than 8,000 students Residence Coordinator Recruited, selected, trained, supervised and evaluated seven resident assistants, one operations manager and thirty desk receptionists. Managed two buildings housing 400 students and supervised two twenty-­‐four hour front desks. Advised two hall government executive councils. Administered $3,000 programming budget. Selected Achievements • Served as a university judicial hearing officer and department’s liaison to the Honors Program • Coordinated departmental recruitment, selection, and training of resident assistants, operations managers, and desk receptionists • Shared nightly duty responsibilities for 1,900 residents • Co-­‐advised the UNCW North Carolina Association of Residence Halls 1998 successful Bid Team • Prepared and responded to hurricane watches and warnings; staffed the university shelter during two storms • Completed additional quarter time administrative assignments advising thirty students as an academic advisor, working in the University Union facility management office developing furnishings/building systems life cycle analysis and coordinating art exhibits, and serving as assistant to the dean of students co-­‐advising Greek coordinating councils and assisting students with general concerns Little 5 Oklahoma State University, Stillwater, Oklahoma August 1991-­‐May 1994 A land-­‐grant research institution serving more than 25,000 students on one main campus and four satellite campuses in Oklahoma Graduate Assistant, Residence Halls Association Advisor, August 1993-­‐May 1994 Graduate Assistant, Residence Hall Director, August 1991-­‐May 1993 Graduate Assistant, Conference Hall Director, Oklahoma State University, Summer 1992 INTERNSHIP EXPERIENCE Training Assistant-­‐University Personnel Services, Oklahoma State University, Fall 1993 Association of College and University Housing Officers-­‐International (ACUHO-­‐I) Summer Intern, Brigham Young University, Summer 1993 Program Advisor-­‐Office of Greek Life, Oklahoma State University, Fall 1992 TEACHING EXPERIENCE Kent State University Instructor, College of Education, Health and Human Services HIED 46525 Careers in Higher Education – Fall 2015 Gainesville State College – Oconee Campus Adjunct Assistant Professor, Learning Support, 2007-­‐2009 GCSE 1101 Gainesville State College Experience -­‐ Fall 2007, 2008, 2009 Undergraduate Course. The University of Georgia Adjunct Assistant Professor, Counseling and Human Development Services, 2006-­‐Present ECHD 7740 Practicum in Student Affairs -­‐ Spring 2005, 2006, 2007, 2008, 2009, 2010 Graduate Course. ECHD 9000 Doctoral Research -­‐ Fall 2002, Online Course, Teaching Assistant. ECHD 7080 Introduction to Group Counseling -­‐ Fall 2001, Graduate Course, Teaching Assistant. ECHD 7050 Career Development Theory -­‐ Fall 2000, Spring 2001, Graduate Course, Teaching Assistant. ECHD 3010 Paraprofessional Helping Strategies -­‐ Spring 1998, Fall 1999, Fall 2000, Undergraduate Course. Oklahoma State University Resident Assistant Course -­‐ Spring 1994, Undergraduate Course. Leadership Course -­‐ Fall 1993, Undergraduate Course. Freshman Orientation Course -­‐ Fall 1992, Undergraduate Course. PROFESSIONAL ENGAGEMENT Board Member, Family & Community Services, Inc. (2015-­‐Present). Serve on nonprofit board for comprehensive agency in Northeast Ohio. Taking a Stand Sexual Assault Facilitator Training (2015). Alpha Delta Pi Sorority and Fraternal Health and Safety Institute. Atlanta, GA. Town-­‐Gown Certificate Program (2013). International Town and Gown Association. Buffalo, NY. National Association of Student Personnel Administrators (NASPA) Alice Manicur Symposium (2012). Coconut Grove, Florida. National Coalition Building Institute (2010). Training the Trainers Workshop, University of Georgia. Ombudsman 101 (2009). International Ombudsman Association, Dallas, Texas. Mediation Program Training (2000). The University of Georgia. National Housing Training Institute (1998). ACUHO-­‐I, University of Florida. HONORS AND AWARDS Dwight Douglas Award for Service to the Division of Student Affairs, The University of Georgia, Spring 2009. Lee Anne Seawell Award for Service to Students (Group), The University of Georgia, Spring 2007. Little 6 Innovative Achievement Award, The University of Georgia, Spring 2004. Outstanding Collaboration/Teamwork Award-­‐Alcohol Sanction Evaluation Team, The University of Georgia, Spring 2004. Outstanding Collaboration/Teamwork Award-­‐Housing and Student Accounts, The University of Georgia, Spring 2004. Lee Anne Sewell Award for Excellent Service to Students, Housing Management Team, The University of Georgia, Spring 2002. Outstanding Collaboration/Teamwork Award-­‐Residence Halls Academic Initiatives Committee, The University of Georgia, Spring 2000. Outstanding Collaboration/Teamwork Award-­‐-­‐Hunker Down with Housing Committee, The University of Georgia, Spring 1999. Award for Human Relations, UNC-­‐Wilmington, Spring 1996. Southeastern Association of Housing Officers Case Study Competition Winner-­‐ New Professional Division, Greenville, SC, Spring 1995. Outstanding New Professional in Student Affairs, UNC-­‐Wilmington, Spring 1995. PUBLICATIONS Oswalt, S. B., Shutt, M. D., English, E. & Davis Little, S. (2007). Did it work? Examining the impact of an alcohol intervention on sanctioned college students. Journal of College Student Development, 48(5), 543-­‐557. Coleman, J.K., Davis Little, S., & Lester, A. (2006). Connecting Services to Students: New Technology and Implications for Student Affairs. College Student Affairs Journal 25(2), 220-­‐227. Davis, J.S. (2006). Living Space. Talking Stick: The Authoritative Source for Campus Housing 23(5), 40-­‐42. Davis, J.K., Dunn, M.S., & Davis, J.S. (2004). In Their Own Words: Campus Ministers’ Perceptions of Their Work and Their Worlds. College Student Affairs Journal, 23(2), 173-­‐184. Davis, J.S. & Smith, R.L. (2003). A New Professional’s Dilemma. In L.A. Flowers (Ed.), Diversity in American Colleges and Universities: Case Studies for Higher Education and Student Affairs Professionals (pp. 81-­‐83). Springfield, IL: Charles C Thomas Publisher. Davis, J.S. (2001). Approaches to Performance Appraisal in Student Affairs. College Student Affairs Journal, 21(1), 92-­‐100. Davis, J.S. & Cooper, D.L. (2001). Assessing Advising Style: Student Perceptions of Academic Advisors. College Student Affairs Journal, 20(2), 53-­‐63. CONVENTION PAPERS AND PRESENTATIONS International: Davis, J.S. (2005). Managing a First Year Live-­‐On Requirement. Invited to present at the annual meeting of the Australasian Association of College and University Housing Officers, Sydney, Australia. National: Jones, D. and Little, S. (2011). Impact of Dining Services and Student Interaction. Presented at the ACUHO-­‐I Annual Conference, New Orleans, LA. Floyd, J.M. and Little, S. (2010). Impact on Dining Services and Student Interaction. Presented at the ACUHO-­‐I Business Operations Conference, Charlotte, NC. Coleman, J.K. and Little, S. (2010). Roommate Matching: Strategies for Success. Presented at the ACUHO-­‐I Annual Conference as the “Best of” the Business Operations Conference, Austin, TX. Little, S. (2009). Roommate Matching: Strategies for Success. Presented at the Inaugural ACUHO-­‐I Business Operations Conference, Columbus, OH. Little, S. (2009). Point and Click Your Way to an Effective Website. Presented at the Inaugural ACUHO-­‐I Business Operations Conference, Columbus, OH. Coleman, J.K. & Davis, J.S. (2006). The Dream of a Paperless Office. Presented at the annual ACUHO-­‐I Conference, Atlanta, GA. Berger, M., Tiberi, T., & Davis, J.S. (2006). Marketing and Branding your Housing Operation. Presented at the annual ACUHO-­‐I Conference, Atlanta, GA. Davis, J.S. (2005). Using Online Waiting Lists to Manage Occupancy. Presented at the annual workshop of ACUHO-­‐I Information Technology, Pittsburgh, PA. Davis, J.S. (2005). Developing an Electronic Contracting Process. Presented at the annual workshop of ACUHO-­‐I Information Technology, Pittsburgh, PA. Little 7 Davis, J.S., Coleman, J.K., & Carey, M. (2004). Harmony of Online Room Sign-­‐Up. Presented at the annual workshop of ACUHO-­‐I Information Technology, Nashville, TN. Davis, J.S. (2003). Perceptions of Critical Skills of Chief Student Affairs Officers. Presented at the annual meeting of the National Association of Student Personnel Administrators, St Louis, MO. Davis, J.S., Chernow, E.K., & Winston, Jr., R.B. (2001). Making Choices About Doctoral Education. Presented at the annual meeting of National Association of Student Personnel Administrators, Boston, MA. Regional: Kamenash, T., Rashid, T., & Little, S.D. (2014). Kent State University and Kent, Ohio: A Town-­‐Gown Relationship Case Study. Presented at the annual NASPA Region IV-­‐East conference, Columbus, OH. Little, S.D., Jones, D. (2010). Getting Creative: Using Dining Services to Impact Personal Interactions. Presented at the annual meeting of the Southeastern Association of Housing Officers, Williamsburg, VA. Little, S.D., Jones, D., & Jones, D. (2010). Comparison of Students Reported Drinking Behaviors and Satisfaction of Personal Interactions. Presented at the annual meeting of the Southeastern Association of Housing Officers, Williamsburg, VA. Davis, J.S., Renfrew, M., & Sanseviro, M. (2005). More revenue: Are You Competing with Off-­‐Campus Housing? Presented at the annual Auxiliary Services Officers Meeting, Augusta, GA. Davis, J.S. (2005). Managing a First Year Live-­‐On Requirement. Presented at the annual meeting of the Southeastern Association of Housing Officers, Jacksonville, FL. Davis, J.S. & Coleman, J.K. (2004). Lighting the Path to Online Returning Student Sign-­‐Up. Presented at the annual meeting of the Southeastern Association of Housing Officers, Hilton Head, SC. Hall, K.C., Smith, R.L., & Davis, J.S. (2001). Continuing the Legacy of African American Student Success. Presented at the annual meeting of the Southeastern Association of Housing Officers, Birmingham, AL. Davis, J.S. & Day, J.F. (2000). Hunker Down with Housing. Presented at the annual meeting of the Southeastern Association of Housing Officers, Williamsburg, VA. Chernow, E.K., Badal, A., Davis, J.S., & Saunders, S. (1999). What Does Your Future Hold: Making Choices About Doctoral Education. Presented at the annual meeting of the Southern Association of College Student Affairs, Louisville, KY. COMMITTEES/PROJECTS Kent State University Chair, Search Committee for the Vice President for Human Resources, 2016 -­‐ Present Cultural Diversity Climate Study Steering Committee, 2013-­‐Present; Co-­‐Chair 2015-­‐Present 1 University Commission, 2014-­‐2015 Sexual Assault Advisory Board, 2012-­‐2015 Academic Quality Improvement Program (AQIP) Systems Portfolio Committee, 2012-­‐2015 Campus Mental Health Coalition, 2012-­‐2015 Healthy Kent: Alcohol and Other Drug Task Force, 2012-­‐2015 Town-­‐Gown Collaboration Committee with City Manager, 2012-­‐2015 Emergency Response Team, 2012-­‐2015 The University of Georgia New Student System Implementation Project Advisory Team, 2012 Study Abroad Risk Management Advisory Board, 2006-­‐2012 Identity Management Committee, 2006-­‐Present (Interim Chair, October 2009-­‐ October 2010) Formal Hearing Administrative Panelist, Office of Judicial Programs, 2006-­‐2008 Office of Institutional Effectiveness Self Study Team (Auxiliary Services Area), 2007 Office of Institutional Effectiveness Internal Review Self Study Team (Controller’s Area), 2004 Division of Student Affairs Student Incident Response Team, 2001-­‐2003 Hunker Down with Housing Committee Chair, 1998-­‐2003 Residence Life Leadership Team, 1997-­‐2003 UNC-­‐Wilmington Division of Student Affairs Awards and Recognition Committee, 1996-­‐1997 Southern Association for College Student Affairs (SACSA) Programming Committee, 1996-­‐1998 Chancellor's Substance Abuse Advisory Board, 1994-­‐1995 & 1996-­‐1997 Division of Student Affairs Staff Development Committee, 1994-­‐1996 Chief Housing Officers Workshop Host Committee, 1995-­‐1996 North Carolina Resident Assistant Drive-­‐In Workshop Co-­‐Chair, 1995 PROFESSIONAL AFFILIATIONS AND LEADERSHIP National Association of Student Personnel Administrators Association of College and University Housing Officers – International Subject Matter Expert, Certificate in Occupancy Management Course, 2011-­‐2012 Journal of College and University Student Housing Board Reviewer, 2009-­‐2013 International Study Tour Coordinator, 2008 Southeastern Association of Housing Officers Executive Board, Secretary, 2008-­‐2010 SEAHO 2008 Host Committee Registration Co-­‐Chair, 2006-­‐2008 Executive Board, Member at Large, 2003-­‐2005 Educational Programs Committee, 1997-­‐1998 Fiscal Affairs Task Force, 1996-­‐1997 Little 8