International Expansion Open a subsidiary? © 2012Copyright – MIT 1 Distribution Models • Direct Inside sales Field sales • Indirect Exclusive distribution • Company branded • Non branded Non exclusive distribution Single tier Multi tier © 2012Copyright – MIT 2 Japanese market Map of Japan is in the public domain. Source: Wikimedia Commons. © 2012Copyright – MIT • Tough market to crack • Home of Sony, Matsushita & others • Requires localization • Specific cultural requirements • Demanding customers 3 Customer Relationships vary by market • Broadcasting market unique • Mission critical • Very demanding • Technical expertise required © 2012Copyright – MIT 4 Direct Pros • Control • Inspection • training © 2012Copyright – MIT Cons • Expensive • Little leverage 5 Direct Field Sales Image removed due to copyright restrictions. © 2012Copyright – MIT • • • • Good for complex sales High base salary for reps Likely to sell high ASP Uncapped commission plan 6 Inside sales • • • • • © 2012Copyright – MIT expensive Less Training required for lower asp Good turnover High Transactional business 7 Opening a subsidiary • How should you price the product? • What is the revenue ramp? • Can it be profitable? • How long? © 2012Copyright – MIT 8 Opening a subsidiary • Is the subsidiary strategic? • Where do you put sales reps • How do you comp them? • Who do you hire? Men women © 2012Copyright – MIT 9 Which Sales Culture? © 2012Copyright – MIT 10 Indirect CITRIX.COM/BECOMEAPARTNER © 2012Copyright – MIT 11 Indirect Pros • Coverage • leverage © 2012Copyright – MIT Cons • Lack of control • Training • mindshare 12 What Makes a good partner? • • • • • Focus Market coverage Previous experience Like product Customer relationships • Technical expertise © 2012Copyright – MIT 13 How to recruit partners © Citrix. All rights reserved. This content is excluded from our Creative Commons license. For more information, see http://ocw.mit.edu/help/faq-fair-use/. © 2012Copyright – MIT 14 MIT OpenCourseWare http://ocw.mit.edu 15.387 Entrepreneurial Sales Spring 2015 For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.