COR TASK GROUP FINDINGS ALTERNATIVE STRATEGIES RECOMMENDATIONS TASK GROUP DELIVERABLES Describe the current situation Develop alternative strategies to implement an effective COR program Develop a risk analysis for each alternative strategy Describe program management roles and responsibilities FINDINGS The current situation is organizationally inconsistent, with the following general characteristics: – Lacks dedicated program managers – Forces National CO’s into dual roles – Heavy reliance on a multi-agency seasonal workforce that may not meet current standards FINDINGS Current Situation – Continued – Heavy reliance on COR designation by position – Will require an estimated $10mm investment in training to meet current agency standards ALTERNATIVES Alternative I – Minimal Change – Maintains the current system, but requires all personnel with COR duties meet current and future certification requirements ALTERNATIVE I Pros – None Cons – Reduces capacity – Requires significant $ – Retains dual role for CO’s – Relies on seasonal wkfc. – Inefficient use of CORs – Requires greatest # of CORs ALTERNATIVES Alternative II – National Retardant Template – Adds program managers – Adds significant duties for the ACOs – Provides for designated CORs (by ACOs) for each National Contract ALTERNATIVE II Pros – National consistency – Improved oversight – Consistency at GA from ACOs – Provides Pgm mgmt – Decreases # of CORs – Meets all requirements Cons – Increased workload for ACOs – May require additional staffing (Pgm Mgrs) – Some additional training required for Pgm Mgrs to become CORs ALTERNATIVES Alternative III – Modified Retardant Template – Identical to Alternative II, except the GA ACO is eliminated from responsibilities ALTERNATIVE III Pros – – – – National consistency Improved oversight Provides Pgm mgmt Decreases # of CORs – Meets all requirements – Decreased workload for ACOs Cons – May require additional staffing – Additional training required for Pgm Mgrs to become CORs – Less efficient feedback mechanism – Increased workload for some NCOs ALTERNATIVES Alternative IV – the 2 Model Alternative – Maintains the current aviation model for aviation resources, and adds a services model for all others – Only real difference between the two is the role of the GA ACOs (retain current responsibilities) ALTERNATIVE IV Pros – Retains current aviation model – Least change alt. – Doesn’t affect ACO workload – Improved oversight – Provides Pgm mgmt – Decreases # of CORs – Meets all requirements Cons – Additional training required for Pg. Mgrs to become CORs – Nationally inconsistent organization ALTERNATIVES Alternative V – the ICS Alternative – Follows the ICS Model and places National contracts under ICS areas of functional responsibility Operations Logistics Finance ALTERNATIVE V Pros – Places each contract under correct functional area – Fewest # of Pgm Mgrs – National consistency – Improved oversight – Decreases # of CORs – Meets all requirements Cons – Requires some reorganization – Nationally and Geographically – Additional training required for Pgm Mgrs to become CORs ALTERNATIVES Elements common to all Alternatives (except Alt. I) – Program Manager – One stop shopping – Lead COR (Pgm Mgr) coordinates all other program CORs – Provides technical expertise – Provides a qualified cadre of CORs – Eliminates COR designation by position – Eliminates COTR position ALTERNATIVE RISK ANALYSIS Risks of no change: – Increasing costs of training/certification/maintaining currency of CORs – Reduction in capacity (non-federal personnel) – Inadequate oversight – Continued dual responsibility for NCOs – Increasing numbers of claims – Government being placed at risk ALTERNATIVE RISK ANALYSIS Adoption of recommended alternative will: – Reduce costs for certification/training – Increase payment accuracy/timeliness – Reduce claims – Reduce congressional inquiries – Comply with agency policy – Redistribute the workload – Protect our financial interests and public trust ALTERNATIVE COSTS Costs of maintaining status quo: – Estimated at $10mm every 2 years – Long term, these will increase – Ineffective use of the workforce – May not be receiving the goods and services being paid for – We cannot afford improperly administered contracts ALTERNATIVE COSTS Costs of Change: – Properly trained and qualified COR workforce is more cost effective – Costs will include: Training of PI’s, and Program Leaders Re-organization/staffing costs – Result: more effective and efficient organization RECOMMENDATION Alternative V – The ICS Alternative – However, adoption of any of the alternatives, except alternative I, will be successful if properly staffed and managed. IMPLEMENTATION Key items that need to be addressed: – The number of CORs/contract in each GA – ID the ICS positions with PI responsibilities – Develop Implementation Plan that includes a workload analysis – Review and amend training curriculum to reflect changing responsibilities – Develop and implement a review process to ensure desired results are achieved CURRENT STATUS Director’s March memo: – Implement a hybrid of Alt II and III – Implementation to begin in FY 2008 – Implementation tasks include: ID available training and determine need for additional non-aviation COR training Analyze contracts/programs to determine the role of ACOs. CURRENT STATUS - CONTINUED – Implementation Tasks – continued Analyze current contracts and determine COR needs –Number –Location ID Program Managers Develop a process for COR certification for National Contracts