Winter2014 d10cocoll InsideThisIssue: MessagefromtheCo‐Director ProfessionalDevelopment MSHRODNewsletter www.mshrod.emich.edu Fromthe Co‐Director:Dr.LindaIsenhour A2012Gallupsurveyreportedthat,across12majoroccupations, 1 U.S.employeeshavelowlevelsofengagementatwork.Forexample, participantsreportedanaverageof30%engagementand52% 2 disengagement.Evenworse,thosesameparticipantsindicatedthat anaverage18%ofthemwereactivelyinvolvedindisengagement. Non‐CreditCourses 3 Managersandexecutiveshadthehighestengagementlevel(36%) butstillreported51%disengagement.Manufacturingorproduction Summer2014Courses 4 workersreportedthelowestengagementlevels(24%)with50% Fall2014Courses 5 disengagement.Transportationworkers(28%)andthesesame manufacturingorproductionworkersreportedthehigherlevelsof PracticumRegistration 5 activedisengagement(26). CongratulationstoourGrads 6 Employeeengagementordisengagement,thesustainedeffortan individualchoosestoapplyinachievingjobandorganizationalgoals, NewStudents 6 hasreceivedsignificantattentionfrompractitionersandresearchers sinceKahn(1990)renewedinterestinbetterunderstandingwhyan StudentNews/Announcements 7 individualdiffersintheapplicationofhis/herphysical,cognitive,and emotionalcapabilitiesovertime.Thisinteresthasonlyincreasedas Alumni&StudentUpdates 8 researchershavedemonstratedthathighlevelsofemployee MSHRODAlumniAssociation 8 engagementarerelatedtosustainedcompetitiveadvantageand organizationaleffectivenessinglobalmarkets. Winter2014PracticumProjects 8 AsthestrategicroleofHRprofessionalsinhumancapital EMUStudentSHRMChapter 11 managementhasevolved,expectationsregardingHRinvolvementin SHRMScholarships 12 achievingsustainedemployeeengagementhaveincreased. Currently,HRprofessionals,enactingtheirrolesaschangeleaders andbusinessconsultants,arebecomingmoredirectlyinvolvedin FocusonFaculty&Lecturers 12 workingwithmanagersfromseniorexecutivestosmaller MSHRODDevelopmentFund 13 supervisoryworkgroupstoidentifybothindividualand organizationalimpedimentstoengagement. MSHRODAlumniInterview 14 Traditionalapproachesliketrainingneedsassessment,aswell SHRMAnnualConference 15 enhancedmanagerialandleadershipskillslikecoachingand communication,arecommonchangesthatcanincreaseindividual AnnualStudentConference 15 engagement.However,culture/climate,aswellasjobdesignand workprocesses,arenowbeingassessedassourcesof MISHRMStateConference 15 disengagement.ThisexpandsHRprofessionalinvolvementinleading strategicchangestoidentifypoliciesandpracticesnegatively Editedby: Dr.LindaIsenhour,GPHR, affectingtheculture/climate.Questioning“why”manypoliciesexist TheMSHRODAlumniAssociationhasnowestablishedasitepresenceonLinkedIntoexpandthereachofour Dr.EricSchulz,and andhowtheycanbemodifiedtoencourageindividualsacrossthe alumnigroup.TheLinkedInsiteallowsourMSHRODalumnigrouptomaximizetheuseofsocialnetworking RachelMorrissey organizationtoproactivelyinnovate,provideexceptionalcustomer andpostnoticesofinteresttomembersincludingjobopenings. careandachievehigherlevelsofperformancewillbeessentialinthis If newestchallengeforHRprofessionalinafast‐changingworld. Winter2014MSHRODNewsletter Page1of15 ProfessionalDevelopmentCourses SHRMLearningSystemCourseforPHR/SPHRCertification EMUoffersHRCIExampreparatorycourseseveryFall(Sept‐Nov)andWinter(Feb‐April).Classes areofferedinLivonia,AnnArbor,Southfield,Troy,Lansing,andonline.Thisisthebestcourseto helpyousuccessfullyprepareforpassingthePHRorSPHRexamination.Formoreinformation contactDr.FrayaWagner‐Marsh,SPHR,GPHRatfwagnerm@emich.edu. ® CertifiedEmployeeBenefitSpecialist Program Theoldestandmostrespectedprofessionalcredentialintheemployeebenefitsandcompensation fieldisCEBS—CertifiedEmployeeBenefitSpecialist.TheCEBSprogramprovidescertification choicesforemployeebenefitandcompensationprofessionals.Youcanearnspecialtydesignations asaGroupBenefitsAssociate(GBA),RetirementPlansAssociate(RPA)andCompensation ManagementSpecialist(CMS),orestablishyourselfasatotalcompensationprofessionalby attainingtheCEBSdesignation. GBA1GroupHealthPlanDesign(RequiredfortheGBAandCEBSdesignations) GBA2GroupBenefitsManagement(RequiredfortheGBAandCEBSdesignations) RPA1RetirementPlanDesign(RequiredfortheRPAandCEBSdesignations) RPA2RetirementPlanManagement(RequiredfortheRPAandCEBSdesignations) CMS1HumanResources&CompensationManagement(RequiredfortheCEBSandCMS designations) CMS2CompensationConcepts&Principles(RequiredfortheCEBSandCMSdesignations) CEBS 2014 Course Schedule All courses meet from 6–9 p.m. at EMU–Livonia. RPA 1: April 7, 8, 9, 14 and 15 GBA 2: May 5, 6, 7, 12 and 13 RPA 2: June 2, 3, 4, 9 and 10 Thefeeforonecourseis$395percourseor$375percourseifenrollinginmorethanonecourseat thesametime.Thecoursefeedoesnotincludestudymaterials;participantsmustpurchase materialsfromtheCEBSprogrampriortothestartofclass. Formoreinformationonanyoftheseprofessionaldevelopmentcourses,contactEMU Winter2014MSHRODNewsletter Page2of15 LookingforNon‐CreditHRCIRecertificationor BusinessFoundationCredits? ExtendedPrograms&EducationalOutreachatwww.extended.emich.edu/ppat,call800‐777‐3521, oremailextended.programs@emich.edu. StrategicHRManagementSeries HumanResourcecoursesforHRprofessionalswhohavestrategic‐planningorpolicy‐making responsibilities,arePHR/SPHRcertified,andneedHRCIrecertificationcredithours. Business Ethics for the HR Professional April 14–May 23, 2014 | Online | Cost: $550 | 18 recertification hours (minimum of 18 hours of online participation required.) This six-week, online course explores the area of ethics and related problems and concerns in today’s dynamic business environment from the human resource professional’s perspective. The course makes use of case studies, podcasts, videos, class discussions and activities to help the student better understand the ethical implications of many business decisions. The format is online learning. Course topics include: stakeholder identification and analysis, corporate social responsibility, ethical Issues in business, ethical reasoning models and development of ethical codes of conduct, Sarbanes Oxley and whistle blowing protections, business and media, and employees and the corporation. Understanding Unions: Everything You Always Wanted to Learn About Working in a Union Environment April 28–May 23, 2014 | Online | Cost: $425 | 12 recertification hours (minimum of 12 hours of online participation required) This course presents the background necessary to examine top management strategic decision-making regarding unions as well as day-to-day union worker-management interactions. You'll learn about the early years of the labor movement in the U.S. An examination of Federal Labor laws will aid in understanding the growth of the unions in the 1930’s and beyond. We will cover Unfair Labor Practices (ULPs) by both management and unions and explore the collective bargaining process as well as considering current trends in union organizing that could affect your workplace. Labor contract administration and grievance management as well as mediation and arbitration handling will be illustrated together with methods and skills necessary to implement change in management-union relationships. SHRMEssentialsofHumanResourceManagementCertificateProgram: AnintroductorycourseofferingacomprehensiveoverviewoftheHRfunction. Ifyou’renewtoHRorneedtostrengthenyouremployeemanagementskills,thisonline,six‐week programisforyou!Thecostis$540(includesbooksandmaterials)andrunsfromMarch 10–April 18, 2014 (Online)orOct.–Nov.,2014(Classroomsetting) for1.5CEUs. SHRMGlobalLearningSystem:GlobalHRManagement Thisintensive,seven‐weekprogramisdesignedprimarilyforindividualsseekingcertificationasa GlobalProfessionalinHumanResources(GPHR®).HRprofessionalsearninganHRCertification Institute'sGlobalProfessionalinHumanResources(GPHR®)certificationwillbepreparedto assumeresponsibilitiesbeyondU.S.regulationsandpossessthecapabilitytodevelopglobaland cross‐borderHRpolicies.Youmayearnupto3.5CEUsforthiscourse.Acourseinvestmentof$995 includestheSHRMGlobalLearningSystem®printmodules,onlinelearningsoftwareandaccessto theonlineresourcecenter,instructorhandoutsand21hoursofclassroominstruction.Pleasecall 800‐932‐8689forscheduleinformation. Winter2014MSHRODNewsletter Page3of15 Summer2014CourseOfferings Summer(May5–July15)10WeekSession MGMT610(Diagnostic&ResearchMethods)Ypsilanti–Tuesday(Milner)CRN53454 Summer2(May5–June27)CoreClasses MGMT505(OrganizationalTheory&Behavior)‐Wednesday‐(Day)CRN54448 MGMT509(StrategicHumanResourceManagement)–Online‐FryeCRN54495 Summer2–(May5–June27)MSHRODPre‐approvedElectives MGMT620(Compensation)Ypsilanti‐Thursday‐(Schulz)CRN54449 MGMT648(Communication&OD)Ypsilanti‐Monday‐(Vielhaber)CRN54450 LAW540(EmploymentLaw)Online‐(Defebaugh)CRN54417 Summer2LivoniaScheduleClassesmeetduringthefollowingdaysandtimes: MGMT618(Staffing)CRN54477 Camp 9‐3:30pm 5/10,5/17,6/07,6/14 Saturday Summer3(June30–August18)CoreClasses MGMT505(OrganizationalTheory&Behavior)Online‐(Milner)CRN54493 MGMT509(StrategicHumanResourceManagement)Online‐(Camp)CRN54494 Summer3(June30–August18)MSHRODPre‐approvedElectives MGMT592(InternationalHRM)Online–(Isenhour)CRN54497 MGMT615(OrgDesign&Strategy)Hybrid‐Monday‐(Tanguay)CRN54452 Summer3LivoniaScheduleClassmeetsonthefollowingdaysandtimes: MGMT622(CurrentIssuesinHR)CRN54478 Day Saturday 9:00–3:30pm 7/12,7/26,8/09,8/16 SummerinTraverseCity MGMT681(BuildingEmotionalIntelligence)CRN54479 Day July12–July18 Traverse City, Summer 2014, will once again be an exciting class. Building EQ (Emotional Intelligence) in the Organization is the topic, with a class focus on working with EQ—yours, theirs, and the team’s. The class is being taught by Dr. Christine Day, who has studied with and is certified by the Hay Group (Daniel Goleman). Please join us! Winter2014MSHRODNewsletter Page4of15 Fall2014CourseOfferings CoreClasses MGMT505(Org.Theory&Behvr)Livonia‐Saturday(Krolik)CRN17327;Online(Camp)CRN17414 MGMT509(StrategicHRManagement)Ypsilanti‐Thursday‐(Pandey)CRN17291 MGMT602(Theory&TechniqueofOrg.Dev.)Ypsilanti–Wednesday(Huszczo)CRN11151; LivoniaSaturday(Wong)CRN17328 MGMT610(DiagnosticTechniques&ResearchMethods)Ypsilanti–Tuesday(Milner) CRN12637;Livonia‐Saturday(Pandey)CRN17329 MGMT628(HumanResourceDevelopment)Livonia–Saturday(Wong)CRN17333 MGMT688(PracticuminHR&OD)Ypsilanti–Tuesday(McEnery)CRN11153;Livonia–Saturday (McEnery)CRN17335Prerequisite:Allcoreandtwoelectives MSHRODPre‐approvedElectives MGMT611(HumanResourcesandTechnology)Livonia‐Saturday(Isenhour)CRN17331 MGMT616(NegotiationandInfluence)Ypsilanti‐Wednesday(Tubbs)CRN17474 MGMT620(CompensationManagement)Ypsilanti‐Thursday(Schulz)CRN17289 MGMT621(BenefitsAdministration)Online(Schulz)CRN17421 MGMT622(CurrentIssuesinHRM)Online(Isenhour)CRN17422 MGMT625(ManagementinUnionSettings)Livonia‐Saturday(Tanguay)CRN17332 MGMT638(ContinuousImprovementTeams)Ypsilanti–Monday(Huszczo)CRN17264 MGMT648(Communication&Org.Development)Livonia‐Saturday(Vielhaber)CRN17334 LivoniaScheduleClassesmeetduringthefollowingdaysandtimes: MGMT602–(Wong)CRN17328 MGMT610‐(Pandey)CRN17329 MGMT625‐(Tanguay)CRN17332 Saturday 9:00–Noon 9/6 &12/13 9:00–3:30 9/13,9/27,10/11, 10/25,11/8,11/22 MGMT628‐(Wong)CRN17333 Saturday 12:30–3:30 9:00–3:30 (HLE– HybridLecture/Online) MGMT505–(Krolik)CRN17327 MGMT611–(Isenhour)CRN17331 MGMT648–(Vielhaber)CRN17334 Saturday 12:30–3:30 9/6 &12/13 9:00–3:30 9/20,10/18,11/15 MGMT688(McEnery)CRN 17335 9/06&12/13 9/20,10/4,10/18, 11/1,11/15,12/6 Saturday 9:00‐Noon 9/06&12/13 9:00–3:30 9/13,10/11,& 11/22 Registering for Practicum this Fall? If you are planning on taking MGMT688 Practicum for Fall 2014, you will not be able to register until you contact the Management Department office (Carrol.Muglia@emich.edu). We check and confirm all prerequisites before adding permission for you to register: all business foundation requirements must be successfully completed; all MSHROD core classes and two electives must be completed or a student must be registered for those courses during Fall 2014; the student must be admitted to the MSHROD program or has completed paperwork to Change Status; the student must have at least an overall graduate GPA of 3.0. Dr. McEnery will have Practicum Orientation for the EMU Livonia section on Saturday, April 12, at 12:00‐1:00pm at EMU Livonia Conference Room. Dr. Jean McEnery will have Practicum Orientation for the Ypsilanti section on Tuesday, April 8, from 5:00‐6:00pm in 466 Owen. It is important that you attend the orientation for the section you will be taking. If you are unable to attend the orientation but plan on registering for MGMT688 for Fall 2014, you need to contact Dr. McEnery (jmcenery@emich.edu). Any specific questions should be directed to her. Winter2014MSHRODNewsletter Page5of15 CongratulationstoOurGraduates! Fall2013MSHRODGraduates Kourtjian, Matthew Miller, Madison Stucky, Julie Terlecka, Aneta Zajac, Lauren Barry, Kimberly Daker, Lina Davis, Wendy Gabryel, Danielle Koch, Julie Miller, Madison Olds, Kari Paich, Kitty Schuhrke, Melissa Shorkey, Alexandra Temple, Scott Webb, Natalie Alexander, Ryan Barlage, Daniel Benson, Leslie Binafif, Abdullah Calvetti, Germaine Chmura, Wioletta Dudek, Elizabeth Heitzmann, Elisabeth Fall2013HRCertificates Fall2013ODCertificates Koole, Michael Randolph, Danielle Taylor, Ryan NewMSHRODandCertificateStudents VenusHughey,BS,UniversityofDetroitMercy AbdullahAlarfaj,BA,EasternMichiganUniversity Chantel Jackson,BA,MichiganStateUniversity KatherineBarker,BA,WesternMichigan BradleyKinsey,BS,WayneStateUniversity University PatriciaLawson‐Chukwudi,BS,EasternMichigan CandicePafford,BS,EasternMichiganUniversity University KiaraPurcell,BS,EasternMichiganUniversity VannessaLiddell,BS,EasternMichiganUniversity BrianCole,MS,WalshCollegeofAccountancy& DestineeMcLemor,BS,MichiganStateUniversity Business JasonSchreiber,BS,CentralMichiganUniversity AaronDamico,BS,EasternMichiganUniversity LisaDavis,BS,GrandCanyonUniversity ConnieSandros,BA,UniversityofWindsor HeatherSherrer,BS,DefianceCollege JonathonDouglas,BS,MichiganStateUniversity TaraBlackwell,BS,EasternMichiganUniversity MichelleDurante,BS,MichiganStateUniversity Anusha Chaladi,BX,AndhraUniversity NakeshaGrandberry,BFA,InternalAcademyof RumbidzaiMuskwe,BS,EasternMichigan Design&Tech University SheilyaHudson, BS,FerrisStateUniversity WelcometoEMU! Winter2014MSHRODNewsletter Page6of15 StudentNewsandAnnouncements PrerequisiteReminders Business Foundation courses: For MSHROD students who need an Accounting or Finance businessfoundationcourse,considertakingthe 6‐week,noncreditFinancialManagementforHR Professionals course that Dr. Milner teaches in the Fall semester at the EMU Livonia Center onThursdayevenings. MGMT610requiresanundergraduatestatistics course as a prerequisite. If you try to register and get a prerequisite error message, contact Carrol Muglia in the Management Office at cmuglia@emich.edu. GRE/GMAT: The University is now placing an AcademicHoldifyouareastudentinaGraduate CertificateinHRorODandhavetakenatleast 15credithours.Youwillnotbeabletoregister for additional courses until you complete the GMATorGREexamorsubmitdocumentationto show that you have already registered to take theGMATorGRE. Preapproved Electives: Be sure that you are registering for pre‐approved electives. If you registerforaclassthatisnotonthelistwithout approval from Dr. Wagner‐Marsh, it will not counttowardgraduation. EMUStudentChapterofSHRM IfyouareinterestedinservingasanEMUSHRM officerfor2014‐2015,pleasecontactRachel Morrisseyatrmorriss@emich.edu Thankyoutoour2013‐2014Officers: Co–President–MayelaDieck Co–President–KittyPaich EVP‐RachelMorrissey VPCommunications–D’JuanWilliams VPPrograms–ZichaoZhang&JuanQuirindongo VPSocialNetworking–JordanLansford VPMentoring/JobShadow–BrookeTanner& BrittanyFrescoln VPCommunityOutreach–AlishaVanTiem VPMembership–RebeccaHolt VPFundraising–EmilyHenricks Forallthelatestnewsvisit www.Facebook.com/EMUSHRM SummerandFall2014 RegistrationBegins! GraduateAssistantship ApplicationProcess GraduateStudentsareabletoregister beginningonTuesday,March18th. Yourregistrationappointmentisbased onthenumberofcredithours completedasofyourregistrationdate. Ifyouareinterestedinapplyingfora GApositioninourdepartment,please completeanonlineapplicationat emich.edu/jobs. GApositionsintheManagement Departmentrequire10‐20hours perweekduringtheFallandWinter semestersandacommitmenttoworkoneof the7.5weekSummerterms. Full‐timeGApositionsincludethepayment of18tuitioncredithoursplusastipend. Formoreinformation,contact Dr.FrayaWagner‐Marshat (734)487‐3240orat fwagnerm@emich.edu. Time 8a.m. 11a.m. 2:00p.m. 4:00p.m. EarnedHours 50ormore 30‐49 10‐29 0‐9 Logintomy.emich.edutoregister. Winter2014MSHRODNewsletter Page7of15 Alumni&StudentUpdates!!! JaneSzydekwaspromotedtoHRBusinessPartneratContinentalAutomotiveSystems. DanielJones,PHR,waselectedtoGAASHRMBoardasVPofWorkforceDevelopment. CynthiaLaurainisnowaSr.HumanResourceManageratAmcorRigidPlastics. EmilySutherlandhadababyboy. AnnaIstominawasofferedanewjobatUniversityofMichiganasanAcademicHR RepresentativeattheTaubmanCollegeofArchitectureandUrbanPlanning. BillHendry,HROD1989,isnowVicePresident,HumanResources,atPetersonFarmsInc. inShelby,MI. ShannonThomisonisnowanEarlyResponseSpecialistatGeneralMotors. LauriaDempseywasofferedaFordCollegeGraduatepositionatFordMotorCompany. NewJob?Married?Baby?Wewanttoknowwhatisnewforyou. PleasecontactDr.Isenhour,Dr.Schulz,orDr.Wagner‐Marsh MSHRODAlumniAssociation IfyouareinterestedinreceivinganinvitationtojoinourMSHRODAlumniLinkedIngroup, pleasesendane‐mailtoDr.FrayaWagner‐Marshfwagnerm@emich.edu.Membersofthe LinkedIngroupmustbegraduatesoftheMSHRODprogram. Winter2014PracticumProjects MarioBlazoisworkingforatieroneautomotivesuppliertodevelopaformalon‐boarding planforthemanufacturingworkforce.Inaddition,hewillcreateabestpracticesreporton implementingandsustainingthenewon‐boardingplanfortheorganization’sbusinessunit leaders. YolandaConleyisdesigninganddevelopingacomprehensivetrainingmodule,trainer’s manualandtraineematerialsthatwillbeincludedaspartofnewemployeeorientationfor alargefederalgovernmentorganization. Mayela Dieck will be working collaboratively with the HR Manager at a Japanese manufacturing company to analyze the results of an Employee Satisfaction (ES) Survey. Mayela will facilitate sessions with employees to clarify results and identify opportunities for Winter2014MSHRODNewsletter Page8of15 . Winter2013PracticumProjects‐continued improvement and strengths. This will help the company improve employee morale and employee satisfaction for the purpose of improving performance. Emily Duggins will be developing a specific and appropriate New Employee Orientation for the new Shared Services Center at the University of Michigan. The Shared Services Center will be a new facility that is geared towards effective customer service. It will open this summer and will house staff in HR and Finance. AllisonGordonisworkingwithMarketStrategiesInternationalinLivoniatodetermineif anewlyacquiredtrainingprogramwillbeaneffectivetoolforprofessionaldevelopment foremployees.Shewilldevelopafacilitator'sguideforfocusgroupsandgatherand analyzepreliminaryfocusgroupdatatoevaluatethetrainingprogram. Jordan Lansford is working with the COO of the Michigan chapter of a national nonprofit organization to formalize its new employee onboarding process. This project includes research and incorporation of current best practices, as well as the development of an onboarding toolkit. Rachel Ludwig is working with The Henry Ford (Henry Ford Museum and Greenfield Village). She will be working with the Senior Manager of Guest Services to define a new management approach for the Guest Services Leadership Team. She will be writing five new job descriptions for each leadership team member and will also be assisting in succession planning. MikeMammelisworkingwithahealthcaresoftwarecompanytocreateatoolkitof resourcestosustainlong‐termlearningafterthecompany’sleadershipcandidates completetheleadershipprogramclasses. Iris Monarch will help Mott Children’s Hospital analyze surveys from its patients. She will be responsible for calculating the survey results and summarizing the data. She is also in charge of identifying the opportunities that could help the hospital improve its services based on the questionnaires. KimikaMoorewillbepartneringwillYazakiNorthAmericabyreviewingexistingHR processesandcreatingamatrixofthecoreprocessesthatwillimpactitsnewHRIS.This willallowYazakitostandardizeandintegratetheidentifiedkeyHRprocessesacrossits U.S.andMexicoHRdepartmentspriortotheimplementationofthenewHRIS. GermainePentsilisworkingwiththeDetroitPershingHighSchoolAlumniAssociation withtheassessmentandclosureofitsgenerationalgapamongAssociationmembers. GermainewillprovideapresentationtotheAssociationfocusedonbestpracticesin bridginggenerationgapsfortheorganizationtoadoptforamoreunifiedgroup. Winter2014MSHRODNewsletter Page9of15 Winter2013PracticumProjects‐continued KathleenRafalkoisworkingwithanODconsultingfirmtocreateatemplateforproduct deliverychecklistsforaclientorganization.Shewillalsodevelopaconsultingreportwith optionsandbestpracticesformaximizingimprovementstotheproductdeliveryprocess. DanielleRandolphisworkingwithSystemsinMotionreviewingtwoofthecompany’s currentrelationaldatabasesandfindingwhichsystemisthemosteffectivefortrackingand managingtalent.Additionally,shewillprovideaconsultingreportwithrecommendations fornextstepstomaximizetheuseoftheHRISsystem. HeatherRieckerisdevelopingasetofSocialMediaGuidelinesforthedevelopment departmentofanacademicinstitution.Thisprojectwillincludeapresentationofthese guidelines,bestpractices,andproperuse/etiquetteofsocialmedia. BethanySchultzisworkingwithastart‐uporganization,PleasantRunGrocerCo‐ operative(PRG),intheIndianapolisarea.Thegoalofthisprojectistoworkcollaboratively withPRGtodevelopastrategicplantohelpitgainmuch‐neededrecognition,marketshare, andultimately,membersandaretailgroceryspace. Lana Valentine will work with a community agency in Wayne County, Wayne Metropolitan Community Action Agency, on its job description bank. The objective is to develop a common template for its job descriptions, update the current ones, and create new ones as needed. AlishaVanTiemisdevelopingapilottrainingprogram,trainer’smanualandmanager’s guideforanacademicinstitutiontoincreasemanagers’overallabilitytosupervisestudent employees,promotehighperformance,andfosterimprovedinteractionsbetween managersandstudentemployees. DanielaLopezVivesisworkingwithaClinicalStudiesCoordinatorattheUniversityof Michigananalyzingcurrenttrainingmethodstocreateastreamlinedtrainingprocessanda trainer’smanualforResearchCoordinatorstobeabletousetheclinicalsupportprogram toitsfullcapabilities. JacobWiemerisworkingwithCommunityAlliance,anon‐profitorganizationlocatedin Ypsilanti.Heiscreatingtwoemployeeengagementsurveys,analyzingtheresponsesand developingaconsultingreportwithrecommendationsfortheorganization. D’Juan Williams will be working with a company in Ann Arbor. He will be developing job descriptions for the company’s different divisions of production. Once these descriptions have been completed, he will compare and contrast with other companies to make sure job experience and skill set are appropriate and pay is competitive for the Ann Arbor area. Winter2014MSHRODNewsletter Page10of15 Winter2013PracticumProjects‐continued Zichao Zhang is working with HR department of the Institute for Population Health (IPH) which has changed its mission from a city of Detroit government unit to a non-profit company. With so many ongoing changes and implications for communication, hourly employees are considerably challenged. Needs analysis, a detailed training trainer’s guide, and an evaluation plan will all be provided. A pilot of the training will also be delivered. Kaitlin Zies will design a new employee orientation checklist and a new employee manual containing the paperwork and procedures for the clinic staff at the University of Michigan Mott Children's Hospital's Blood and Marrow Transplantation clinic. CourtneyZokasisdevelopingasexualharassmenttrainingmoduleforacompanyinthe carwashindustry.Shewillbedevelopingatrainer’smanual,traineematerialsandan evaluationtoassessthetrainees’learning. EMUStudentChapterofSHRM By:RachelMorrissey Thisyear,EMUSHRMhasdecidedtodedicateitseffortsingivingbacktothecommunityby raisingsuicideawareness.ThroughoutthemonthofMarch,thechapterwillbedoing activitiestoraisemoneyforthelocalAmericanFoundationforSuicidePrevention(AFSP), invitingaspeakertopresentonmaincampusregardingsuicideawareness,andproviding informationalmaterialaroundtheuniversityandinthecommunity.Wehavealsocreateda pledgeaskingpeopleto“BeKind.”Sincedepressionisoneoftheleadingfactorsofsuicide, weareinvitingpeopletodoarandomactofkindnesstopotentiallybrightensomeone’s day.Thesmallgoodgesturecanmakethebiggestdifference.Ifyouareinterestedin pledging,pleaseclickonthelinkbelow: https://www.causes.com/campaigns/73486‐raise‐suicide‐awareness UpcomingEMUSHRMevents: Date Topic Speaker Location Time March 26th (Workshop) “Development of Teams in the Workplace” "Scotomas Revealed: Uncovering Depression Blind Spots" “Getting hired‐ What HR/ Hiring Managers Typically do” Greg Huszczo COBRM315 4:00‐6:00pm Jeff Edwards, Board Chairman of AFSP StudentCenter RM320 5:00‐6:30pm Mike Kestly, President of Kestly Development COBRM315 5:15‐6:15pm March 31st April 2nd Winter2014MSHRODNewsletter Page11of15 FormoreinformationonEMUSHRM’slatestactivities,gotohttps://www.facebook.com/EMUSHRM. SHRMScholarships GraduateStudyFellowshipAvailable‐IfyoualreadyholdaPHRorSPHRfromthe HumanResourceCertificationInstitute,youmightwanttoapplyfortheSusanMeisinger FellowshipforgraduatestudiesinHR.Atleastonefellowwillreceiveasmuchas$10,000 annuallyforuptotwoyears.ThedeadlinetoapplyisMonday, August 18, 2014,andyoucan getmoreinformationatwww.shrm.org/meisinger. FocusonFacultyandLecturers Dr. Kunal Banerji, Dr. Alankrita Pandey and Dr. Stephanie Newell’s blind-reviewed conference submission, "The missing middle: A proposed Big Tent Model," has been accepted for presentation at the Strategic Management Special Conference in Copenhagen this summer. Their second manuscript, "The discourse of success in emerging markets: The evolution of Bharti Airtel’s business model," was also accepted for presentation at the 11th International Conference on Organizational Discourse, in Cardiff, in July 2014. Their third manuscript, “Institutional voids in emerging markets: Developing a new business model,” was accepted for presentation at the 30th EGOS Conference in Rotterdam, Netherlands, this summer. Dr. Jean Bush-Bacelis and Dr. Christine Day had their presentation, “Comparing and Contrasting Respect in Face-to-Face and Virtual Meeting Environments”, accepted for presentation at the GABC Conference in Malaysia in May. Dr.RichardCamp,Dr.SanjibChowdhury,Dr.MeganEndresandDr.EricSchulzhad theirmanuscript“PerceptionsofEntrepreneursinthePerceivedCriticalityofHuman ResourceActivities”acceptedforpublicationinanupcomingissueoftheJournalof BusinessandEntrepreneurship. Dr.SanjibChowdhury,Dr.EricSchulz,Dr.MorganMilnerandco‐authorD.Vande Voorthadtheirmanuscript,"Coreemployeebasedhumancapitalandrevenueproductivity insmallfirms:Anempiricalinvestigation,"acceptedforpublicationintheprestigious JournalofBusinessResearch.ThisisDr.Chowdhury’sfourthjournalarticle published/acceptedforpublicationasfirstorsecondauthorin2013! Dr.ChristineDay’sco‐authoredarticle,“Negotiatingwithglobalmanagersand entrepreneursinsub‐SaharanAfrica—Nigeria:Ananalysisofnonverbalbehaviorsin interculturalbusinesscommunication”hasbeenpublishedintheInternationalJournalof AcademicResearchinBusinessandSocialSciences.Preliminaryfindingsoftheresearch werepresentedinSeptemberattheNigerianEmbassyinWashington,D.C.Chriswantedto extendaspecialthankstotheResearchCommitteemembersfortheirsuggestions, encouragement,andsupport.Dr. Day is consulting with an architectural and engineering team Winter2014MSHRODNewsletter Page12of15 on organizational theory and communication. She has also started several new coaching projects with an executive level supervisor on performance management, a procurement team on (employee) satisfaction issues and a supervisor to enhance personnel efficiency. She is also developing a one-hour credit online class on “Managing Office Politics;”one-hour credit online courses MGMT513 (Business Communication) and MGMT679 (Working Collaboratively) are available for Summer 2014. Dr. Greg Huszczo’s proposal was approved for a two-semester sabbatical leave for 2014-15. Dr. Jean McEnery, Dr. Linda Isenhour, Dr. Fraya Wagner-Marsh and co-authors had their manuscript, “Perceptions of Business Ethics Scenarios: China, Lebanon, and the United States,” accepted for presentation and proceedings publication at the International Academy of Business and Public Disciplines in Dallas in April 2014. Dr.AlankritaPandey’sproposalwontheProvost'sNewFacultyAward.Shewillreceive specialfundingforherresearchprojectforthe2014‐2015academicyear.Inaddition,her co‐authoredmanuscript,“Theeffectsofmultifocijusticeonemotionalexhaustion,social exchangerelationshipsandturnoverintentions:Aninjusticeasstressorandtarget similarityperspective,”wasacceptedforpresentationattheInternationalSocietyofJustice ResearchconferenceinNewYork. Dr. Stewart Tubbs was invited to be a contributor to a new book entitled, HBR Guide to Office Politics, published by the Harvard Business School Press, 2013. The book includes insights from twenty recognized experts in the U.S. and Europe, and was compiled by Karen Dillon, former Editor, and now a Contributing Editor, of the Harvard Business Review. Stu is quoted in three of the book’s chapters. Dr. Tubbs presented his manuscript, “An organizational needs hierarchy: A meta-analysis and theoretical synthesis,” at the Association for Global Business Conference in Las Vegas. This paper offers a new conceptual model based on Stu’s original research conducted in organizations over the past 40 years.Dr.Tubbswasalsonotifiedthathismanuscript, “Navigatingorganizationalpolitics:Twentyethicalcompetencies,”wasacceptedforpresentationat the14thannualHawaiianInternationalConferenceonBusinessinMay2014. MSHRODDevelopmentFund PleaseconsideradonationtotheMSHRODDevelopmentFund.Themoneythatwereceive isusedtohelpsponsorstudentandalumnieventssuchasthenewstudentorientation,the practicumorientation,andtheannualalumnispeakerevent.Itisalsousedtosupportthe MSHRODnewsletterandtheannualMSHRODstudentaward.Theseeventsandactivities helpattractstudentsandhelpalumnistayintouch.Anyamountiswelcome!Checkscan bemadeouttoMSHRODDevelopmentFundandmailedtoDr.FrayaWagner‐Marsh,SPHR, GPHR,atEasternMichiganUniversity,CollegeofBusiness,ManagementDepartment,300 W.MichiganAvenue,Room466,Ypsilanti,MI,48197.Youcanalsomakedonationsonline bygoingtowww.emufoundation.org,besuretodesignatetheMSHRODDevelopmentFund. ThankYou! Winter2014MSHRODNewsletter Page13of15 MSHRODAlumniInterview:SarahHarper By:Dr.EricSchulz The subject of the MSHROD alumni interview for this edition of the MSHROD newsletter is Sarah Harper. Ms. Harper serves as a Human Resource Manager for Systems In Motion, which is a rapidly growing IT firm of about 250 employees that is pioneering the concept of “Onshoring”, a cost-efficient service delivery model that creates a globally competitive IT Operation while retaining 100% of the talent in the US. Systems In Motion is located in Michigan with an additional office in California. Ms. Harper is a 2010 graduate of the Eastern Michigan MSHROD program. She also received her B.B.A. in 2007 from Eastern Michigan in Management, with a concentration in human resources. In her capacity as a Human Resource Manager, Ms. Harper is responsible for leading both the HR and Operations teams. She oversees a wide spectrum of human resource activities including employee relations, benefits administration, and the HRIS function. While serving in the role of the HR Manager, Ms. Harper has overseen the implementation of both an HRIS system and flexible spending account. Ms. Harper began work for Systems In Motion in November 2010 and assumed her current position as an HR Manager in March 2013. Prior to becoming the Human Resource Manager for Systems In Motion, Ms. Harper also was employed there as a Recruiting Coordinator, HR Generalist and Senior HR Generalist. In addition to her employment at Systems In Motion, Ms. Harper has also worked at NSF International where she was employed as both an Administrative Coordinator and HR Assistant. Ms. Harper has also worked at PDS Services, a staffing company as an HR Assistant prior to joining to Systems In Motion. Ms. Harper chose to enroll in the MSHROD program because of her interest in pursuing a career in human resources. She became aware of the MSHROD program through her undergraduate degree in Management at Eastern Michigan. Ms. Harper initially entered the MSHROD Certificate Program before transferring to and earning her master’s Degree in Human Resource Management and Organizational Development. Ms. Harper found all her coursework in the MSHROD program relevant but particularly appreciated the courses in HR and Technology with Dr. Linda Isenhour and Training with Dr. Nick Blanchard. The HRIS course was valuable for Ms. Harper because it aided her in the HRIS implementation at Systems In Motion. The training course was of assistance to Ms. Harper because her involvement and performance in the training project at Eastern Michigan so impressed another member of her team that she offered Ms. Harper her first HR professional opportunity. Advice that Ms. Harper conveys to current students of the MSHROD program is to always be willing to take the extra step at work and volunteer for additional HR duties in order to cultivate a reputation as a reliable “go-to” person. She also encourages all current students of the program to first attain an HR internship as it is often difficult to secure a first permanent job in human resources. She advises students who are finding it difficult to break into the profession to concentrate their efforts into first obtaining a recruiting position as this is often an excellent vehicle for entering other aspects of human resources. Her final recommendation is that students continuously network. You don’t know where your first or next job will come from. Winter2014MSHRODNewsletter Page14of15 SHRMAnnualConference2014Orlando,FL Sunday,June22nd–Wednesday,June25th,2014 Registrationhasbegunforthe2014SHRMAnnualConference&Exposition.TheAnnualconferenceoffers— forthebestpriceinthemarkettoday—themostcomprehensiveandrelevantprofessionaldevelopment programs.Attendancewillimproveyourknowledge,skillsandabilitiesasanHRprofessional.Formore informationvisittheSHRMConferencewebsiteathttp://annual.shrm.org/ Speakersinclude: Mrs.LauraBush FormerFirstLady&Chairofthe Women’sInitiativeattheGeorgeW. BushInstitute DavidNovak ChairmanandCEO,Yum! Brands,Inc. TomFriedman Journalist&Best‐SellingAuthorofThe WorldisFlat AnnualSHRMStudentConference Sunday,June21st2014 Morethan300SHRMstudentmembersfromdozensofschoolswillattendthisspecialone‐dayevent. The2013SHRMStudentConferenceisaterrificopportunityforstudentsandchapteradvisorsto networkandparticipateinaneducationalprogramgearedspecificallytotheirneeds.TheStudent Conferenceincludesthought‐provokingspeakers,networkingopportunitiesandanexcitingawards program. ReceiveagreatlyreducedratetoattendtheAnnualSHRMConference&Exposition.Allconcurrentand generalsessions—plustheone‐dayStudentConference—areincludedinthestudent/advisor registrationfee.Formoreinformationaboutthe2014SHRMStudentConference,includingsession presentersandtopics,visitandtoregisterasastudentmemberorchapteradvisor,usethestudent registrationformavailableathttp://www.shrm.org/Conferences/annual/Pages/register.aspx MichiganStateSHRMConference–October6th–9th Markyourcalendarforthe2014MISHRMConferencetobeheldOctober8‐10,2014,inDetroit, Michigan.TheConferencewillbeheldatCoboCenterintheheartofdowntownDetroit.TheConference themeis"HRAmplified:Driventobe...".TheConferenceoffersyoueducationalsessionsdesignatedto providepracticalandapplicableinformationtohelpyoubesuccessful.Thisincludes:ExpositionHallwith morethan120Exhibitorsandapproximately50HRCICreditsfocusedonGlobalandStrategiccredit courseofferings. Formoreinformation,visithttp://www.mishrm.org Winter2014MSHRODNewsletter Page15of15